4.6
Based on 9075 reviews
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Carrier Residential Factory Authorized Dealer
North American Technician Excellence - NATE - Certifying the Finest in HVACR
Mass Save | Heat Pump Installer

When Your Newport Home Requires Expert Attention

When your Newport home needs professional help, you want technicians who can handle everything from historic systems to modern coastal construction.

A heating failure during a winter storm or a plumbing issue in a busy summer season can disrupt life quickly. That’s why heating, cooling, plumbing, and electrical service in Newport needs to account for ocean weather, tourism, and the mix of homes across the city. Newport includes everything from preserved colonial properties and Gilded Age estates to modern condos, renovated cottages, and newer residential developments. Each comes with its own demands for system performance. 

GEM Plumbing & Heating Services, LLC provides Newport with reliable expertise tailored to this wide range of homes. When your home needs help, call GEM.

Years in Business

Skilled employees

Emergency Service

Trucks on the Road


(833) 222-2953

Service That Respects Newport’s Architectural Heritage

Newport homeowners are stewards of irreplaceable historic properties. GEM delivers service worthy of that responsibility.

Colonial homes, Victorian mansions, Gilded Age cottages, and historic commercial buildings all require technicians who understand preservation-sensitive work. Our professionals arrive prepared, work carefully around historic features, and provide solutions that maintain your property’s integrity. When your Newport home needs attention, you deserve service that honors its heritage.


Why Newport Homeowners Choose GEM

Over 75 years serving New England families who maintain properties of exceptional quality and historic significance.

Every GEM technician, plumber, and electrician maintains proper licensing, passes background checks, and holds NATE certification.

Our 500-vehicle fleet serves Newport and the surrounding island communities with reliable response times.

Your schedule matters. We respond quickly and work efficiently throughout Newport.

Colonial buildings, Victorian homes, and Gilded Age estates all receive preservation-conscious expertise.

Members receive priority scheduling, maintenance discounts, and regular service that protects system performance.

Carrier Factory Authorized Dealer and National Grid certifications demonstrate our commitment to quality.

Newport’s central island location places it conveniently within our standard service territory.


Getting the Help You Need Is Simple

Professional service should involve clear communication and transparent pricing, not uncertainty.

GEM serves Newport with straightforward processes. Call, schedule, receive quality work.

Call or book online. We accommodate Newport schedules with flexible appointment times and same-day availability.

Your technician evaluates the situation, explains findings clearly, and provides pricing before beginning work.

We complete repairs properly, protect your historic features and furnishings, and confirm everything functions before leaving.

GEM technician working on indoor HVAC system with homeowner

(833) 222-2953

What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 9073 reviews
Richard did my annual maintenance on my heating system. He and I decided it was time for a new system since it wasn’t working properly. Not an easy decision for me because it’s so expensive to replace … But of course, safety is first!

Luckily Gem offers a payment plan with installments that are reasonable and without interest.

Richard was very informative and helpful as my salesperson … I would definitely recommend him.
Excellent response, with a comprehensive explanation of repair options
Area was left spotless
Very knowledgeable and polite. Answered all my questions.
Amazing experience with Richard he is a true professional and we will definitely call GEM again in the future!
GEM is a GEM! Within 24hours our issue was addressed. From the initial phone call (Desiree) to follow up communications to the arrival of the technician. Tom Gavin was courteous, professional and experienced to handle the task in short order.
Thank you, GEM Team!
James was the best. Very communicative .
Nick from Gem was very professional and was able to solve our AC problem with one visit!
Dory El Abiad is highly recommended. Very nice guy and did great work in cleaning our AC.
My installation was smooth and everything was explained in detail and I was very pleased with the quality of the work
Tankless water heater inspection. Professional service, friendly, on time.
First time customer. Got appointment and service on same day. Very pleased.
Came on time very neat and were very courteous guys did a nice job
Devan was awesome!! He saved me a lot of money and time. What I thought was a clog in my washing machine's drain wasn't. He gave me some good advice and told me if I needed anything else to call back. Awesome service!! Thank you kindly!
Job well done
I am so happy the AC could be fixed rather than replaced.
HIGHLY recommended! Had a water leak associated with a condenser, potential for large amounts of damage. Showed up Sunday morning and worked on the problem until it was fixed and tested. What a relief to have folks, you can trust to fix these sorts of problems.
Anthony was very courteous and professional and seemed to be very thorough. Explained the repairs that were done and left us confident that our system is working properly. Great job.
Devin came out and did an emergency replacement of our ejector pump. He explained every step of the process and was absolutely pleasant to work with.
finished in 1 day and we’re very friendly!
Experienced, knowledgeable, efficient. Explained things well. John P. Did a thorough job. Highly recommend.
Highly recommend Randy and John from Gem. The two men skillfully handled my post HVAC repairs internally and externally.They were friendly and professional.
Mr Anthony Goris was very professional. He explained everything what’s wrong with my new heat pump. He is not only a young skilled, technician but an educator as well. He told me some do’s and dont’s regarding the heat pump during winter and summer and how to clean the unit to save money. I hope Gem will have more technicians like him.
I was very impressed with Dory . He was extremely knowledgeable and very helpful.
GEM always responds same day. We were without hot water and they were able to come out immediately, assess the problem and discuss our options. We now have a new boiler system in place thanks to their quick efficient response. Highly recommend GEM!
Good service tech (David S) , very responsive

customer and technician interaction

Peace of Mind, Worry-Free

Maintaining your home can be stressful. Let us help.

Preserve your home’s value, extend your equipment’s life span, and ease your worries with our membership plans.

Well-maintained systems run better, last longer, and save you money on energy bills. Regular care prevents breakdowns, extends equipment life, and keeps your home comfortable year-round. When it’s time to sell, buyers notice homes with documented maintenance history.

You are covered around the clock with technicians who work throughout Newport and understand how diverse the city’s homes really are. We service boilers in the colonial properties of the Point section where older steam and hot water systems require experienced care. We install and maintain mini-splits in the narrow row houses along Thames Street where ductwork is not practical.

We support central air systems in the Fifth Ward and surrounding neighborhoods where coastal humidity drives heavy summer cooling demand. We repair and upgrade systems in renovated cottages, modern condos, and carriage house conversions near Bellevue Avenue where homeowners balance comfort with architectural character.

We complete electrical upgrades in Kay Street and Broadway-area homes as families add technology, EV chargers, and efficient heating and cooling equipment. We install and maintain generators across the city where island geography can mean longer restoration times during major storms.

From Ocean Drive to Memorial Boulevard, our teams understand what Newport homes truly need because we have been solving these problems for years.

With us, you can spend less money to take better care of your home.

Membership plans pay for themselves. You get discounted rates on service, priority scheduling when problems happen, and regular maintenance that prevents expensive emergency repairs. Efficient systems cost less to run, and catching issues early saves you from major expenses down the road.

Keep all parts of your home operating at peak efficiency with regular maintenance tune-ups.

Your HVAC, plumbing, and electrical systems work together to keep your home running. Regular tune-ups ensure everything operates efficiently, safely, and reliably. We inspect, clean, and adjust systems before problems start, so you avoid breakdowns when you need your systems most.


GEM technician performing in-home HVAC service consultation

Heating and Cooling Services in Newport, RI

Newport winters demand reliable heating, and humid ocean summers make air conditioning essential for comfortable living and preservation.

GEM provides comprehensive HVAC services throughout Newport, from emergency repairs to preservation-sensitive system upgrades.

(833) 222-2953

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Furnaces for Newport Homes

When your furnace fails during a Newport winter, you need technicians who respond promptly and understand historic properties.

GEM’s heating specialists restore warmth to homes throughout town with expertise across furnace types and brands.

  • Furnace Installation: We size and install furnaces matched to your Newport home’s heating requirements and historic character.
  • Furnace Replacement: When furnaces reach end of service life, we help select equipment that meets your comfort and preservation needs.
  • Furnace Repair: Ignition problems, blower malfunctions, and heat distribution issues all respond to our diagnostic expertise.
  • Furnace Maintenance: Annual service maintains efficiency and catches developing problems before they cause disruption.
Heat Pump Icon

Heat Pumps

Heat pumps provide efficient year-round comfort, practical for Newport homeowners seeking performance without extensive equipment installations.

GEM helps Newport families maximize heat pump benefits through proper installation and maintenance.

  • Heat Pump Installation: We configure heat pump systems for optimal performance in Newport’s marine climate.
  • Heat Pump Replacement: Current heat pump technology offers significant improvements over older units.
  • Heat Pump Repair: Mode switching problems and output issues indicate conditions our technicians resolve effectively.
  • Heat Pump Maintenance: Regular service maintains efficiency and extends equipment lifespan.
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Ductless Mini-Splits

Newport’s historic homes, many built before ductwork was conceived, benefit from ductless systems that provide comfort without destroying irreplaceable features.

GEM’s ductless specialists design and install systems that heat and cool specific areas while preserving historic character.

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Air Conditioning Services in Newport

Ocean proximity creates Newport’s famous humidity, making reliable air conditioning essential for both comfort and preservation.

Our cooling technicians keep your system running through summer with responsive service.

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Boilers

Boiler heat serves Newport’s historic homes, many with original radiators and steam systems that provide reliable warmth when properly maintained.

GEM’s heating team provides comprehensive boiler services for safe, efficient operation.

  • Boiler Installation: We install boilers matched to your home’s existing heat distribution configuration, whether steam or hot water.
  • Boiler Repair: Pressure problems, leaks, and circulation issues all fall within our expertise.
  • Boiler Maintenance: Annual service maintains safety, efficiency, and reliability throughout the heating season.
A piggy bank represents Mass Save rebate savings

Oil-to-Gas Conversions

Where natural gas service reaches your Newport property, converting from oil can simplify maintenance and reduce costs.

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Radiant Heating Systems

Radiant floor heat provides even warmth without drafts, an option for Newport homes undergoing careful renovation.

GEM installs and maintains radiant systems throughout town.

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Indoor Air Quality Solutions

Newport’s marine environment and historic building materials create air quality considerations many homeowners address with treatment systems.

GEM offers filtration, purification, and humidity control that improves indoor air quality while protecting historic features.

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Thermostats & Smart Home Devices

Smart thermostats provide control and efficiency benefits for Newport homeowners, adaptable to homes of every era.

GEM installs connected devices that modernize comfort management.

GEM HVAC technician performing outdoor system maintenance

Plumbing Services in Newport, RI

Your plumbing should work without you thinking about it. GEM provides trusted plumbing services to our Newport neighbors.

From emergency repairs to preservation-sensitive renovations, GEM’s licensed plumbers handle every plumbing challenge Newport homes present.

(833) 222-2953

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Plumbing Leaks

Water stains, musty odors, and unexpected moisture signal hidden leaks threatening irreplaceable historic materials.

In Newport’s historic housing stock, aging connections develop leaks that damage plaster, woodwork, and structural elements. Our technicians locate leaks precisely and complete permanent repairs.

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Hydro Jetting

When standard drain clearing can’t remove stubborn blockages, hydro jetting scours pipe interiors with high-pressure water.

This service removes grease accumulation and root intrusion from Newport drain lines, restoring full flow capacity.

Water Heaters

Water Heater Repair & Replacement

When your water heater fails, daily routines and household convenience suffer immediately.

GEM provides Newport homeowners with complete water heater services from diagnosis to installation.

  • Traditional Water Heater Installation: We install tank units sized for your household’s hot water requirements.
  • Traditional Water Heater Replacement: When repair isn’t practical, we remove old equipment and install appropriate replacements.
  • Traditional Water Heater Repair: Temperature inconsistencies, leaks, and unusual noises all indicate conditions we can address.
  • Traditional Water Heater Maintenance: Regular service extends tank life and maintains efficiency.
  • Tankless Water Heater Installation: Endless hot water and compact footprint make tankless units practical for Newport’s historic homes.
  • Tankless Water Heater Replacement: When tankless units age out, we install current models with improved features.
  • Tankless Water Heater Repair: Error codes and temperature problems indicate issues we can resolve.
  • Tankless Water Heater Maintenance: Annual service maintains tankless performance.
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Drain Clog Removal & Sewer Services in Newport

Slow drains and blockages disrupt household routines and require professional clearing.

GEM’s drain specialists restore proper flow throughout your plumbing system.

  • Kitchen Drains: Grease accumulation and food debris create kitchen drain clogs we clear effectively.
  • Bathroom Drains: Hair, soap residue, and mineral buildup respond to professional drain clearing techniques.
  • Basement and Utility Drains: Floor drains collect debris and sediment that cause backup during storms if not cleaned regularly.
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Well System & Well Pump Repair

Some Newport properties rely on private wells for water supply. GEM provides well pump installation, repair, and replacement to maintain reliable water flow for these homes.

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Kitchen & Bath Remodels

Outdated plumbing affects both function and aesthetics in Newport’s historic homes.

Aging fixtures, corroded supply lines, and inefficient configurations indicate systems ready for preservation-sensitive upgrades. GEM’s plumbers install fixtures that complement your home’s character while meeting modern standards.

  • Kitchen Faucets
  • Bathroom Faucets & Toilets
  • Garbage Disposal
  • Hot Water Dispenser
  • Drinking Water Filter
  • Appliance Hook Up
  • Cooking Upgrades
  • Spa Bathroom
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Water Filtration & Water Quality Improvements

Newport water quality benefits from treatment systems that address hardness and impurities.

GEM installs and services water treatment equipment throughout town.

  • Water Purifier System Installation: Whole-home filtration improves water quality at every tap and appliance.
  • Water Softener Installation: Soft water prevents scale buildup and extends plumbing system life.
  • Water Softener Maintenance: Regular service keeps softening systems functioning properly.
  • Water Softener Repair: When softeners malfunction, we diagnose and correct problems promptly.
  • Water Softener Replacement: Aging softeners lose effectiveness and benefit from replacement.
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Sump Pumps

Waterfront and low-lying Newport properties benefit from working sump pump protection.

GEM keeps these important systems ready when groundwater rises.

  • Sump Pump Installation: We install pumps with capacity matched to your property’s water intrusion patterns.
  • Sump Pump Replacement: When pumps fail, prompt replacement protects basements and finished spaces.
  • Sump Pump Repair: Pumps cycling constantly or failing to activate need professional attention.
  • Sump Pump Maintenance: Regular testing confirms your pump will function during coastal storms and king tides.
GEM HVAC technician installing ceiling fan indoors

Power Your Home With GEM’s Newport Electricians

Newport’s electrical systems range from original knob-and-tube in historic homes to modern installations in updated properties.

GEM’s licensed electricians serve Newport with expertise across all residential electrical work, including preservation-sensitive upgrades.

(833) 222-2953

Lighting Icon

Indoor & Outdoor Lighting Design

Proper lighting enhances Newport homes and properties while respecting historic character.

GEM electricians install lighting solutions appropriate to your home’s era and style.

  • Indoor Lighting: Period-appropriate fixtures, accent lighting, and modern solutions that complement historic interiors.
  • Outdoor Lighting: Landscape, pathway, and security lighting that improves safety while respecting historic streetscapes.
Generator Icon

Standby Generator Repair & Installation in Newport

Power outages affect island communities, and generators keep essential systems operational when storms strike.

GEM installs and maintains backup power for Newport homes with sizing guidance and ongoing service.

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Electrical Panel Upgrades

Your electrical panel must safely handle modern power demands while your historic home’s character remains intact.

GEM’s electricians evaluate current capacity and install panels that deliver reliable power with minimal visual impact.

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Surge Protectors

Coastal storms and grid fluctuations expose Newport homes to damaging power surges.

Whole-home surge protection installed at your panel guards every circuit against voltage spikes that destroy electronics and appliances.

Rewiring service icon representing professional plumbing repairs

Rewiring & Wiring Installation

Many Newport properties contain original wiring that cannot safely meet modern electrical loads.

Flickering lights, frequently tripped breakers, and warm outlets indicate systems needing professional attention. GEM replaces outdated wiring to current codes while preserving plaster and historic finishes.

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Commercial Electrical Services

Newport businesses along Thames Street, Broadway, and throughout town depend on consistent electrical service.

Our commercial electricians handle lighting upgrades, panel work, safety inspections, and emergency repairs for local businesses.

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EV Chargers

Home charging makes electric vehicle ownership practical for Newport residents.

GEM’s certified electricians install Level 2 chargers that provide faster charging speeds with professional wiring.

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Smart Home Installation

Connected devices and smart home systems add convenience, efficiency, and control to Newport homes of every era.

GEM’s electricians install and integrate smart thermostats, lighting controls, security components, and energy monitoring systems.

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Carbon Monoxide & Smoke Detector Installation

Properly placed and maintained detectors provide critical early warning against invisible dangers.

Our electricians install smoke and CO detectors in optimal locations throughout your Newport home with tested battery backup.

Ready for Reliable HVAC, Plumbing, and Electrical Services in Newport?

When your Newport home needs professional attention, GEM provides the expertise and preservation-sensitive service you expect.

We’ve served New England families since 1949, including communities with exceptional historic character. Call us or schedule online for same-day response throughout Newport.

GEM technician in front of service truck


Frequently Asked Questions

Does GEM serve all of Newport?

Yes. From the Point to Bellevue Avenue, from Thames Street to Ocean Drive, we serve every Newport address.

How quickly can I get service?

Same-day appointments are available for most calls. Newport’s island location is well within our service network.

Do your technicians have experience with historic homes?

Yes. Newport’s extraordinary architectural heritage requires technicians who understand historic preservation. Our team works carefully around irreplaceable features.

What makes GEM different from other providers?

We combine comprehensive capabilities with genuine respect for historic properties. Newport homeowners receive service that honors their home’s heritage.

How can I prevent emergency repairs?

Regular maintenance catches problems before they become emergencies. GEM’s Home Comfort Club includes scheduled service that keeps Newport homes running reliably.