Keep Power Flowing Even During Severe Storms and Outages

A properly installed generator helps your home stay functional and protected when the power goes out.

Power outages can disrupt your daily routine, affect your comfort, and create safety concerns, especially during severe weather. Losing access to lighting, heating, cooling, and essential systems can quickly turn into a larger problem if your home isn’t prepared.

GEM Plumbing & Heating Services, LLC, provides professional generator installation designed to keep your home running when utility power is unavailable. We install reliable backup generator systems that support your home’s essential needs, with clear guidance and a straightforward process from start to finish.

Contact GEM today to schedule your generator installation in Rhode Island and Southeastern Massachusetts.

(833) 222-2953

Generac generator installed outside of home


(833) 222-2953

Generator Installation Done with Experience and Attention to Detail

GEM has been working in homes throughout the region since 1949, giving our team firsthand knowledge of local requirements, permitting processes, and utility coordination. With hundreds of technicians active in neighborhoods across the area, we’re equipped to handle generator installations efficiently while meeting all code and manufacturer standards. From planning through final testing, we deliver a well-managed process that keeps your project moving smoothly.


Skilled employees

Trucks on the Road

Years in Business

Emergency Service


What to Expect During Generator Installation

Installing a generator may sound complex, but GEM ensures the process is straightforward and well-managed. Here’s how it works, start to finish:

We begin with a thorough assessment of your home’s power needs, layout, and existing electrical system. From there, we help you choose the right generator size and setup to ensure dependable coverage where it matters most.

Our team takes care of required permits, local code requirements, and coordination with your utility company. Once everything is approved, we schedule installation at a time that works best for you.

Licensed electricians install the generator, transfer switch, and connections with precision and care. We follow strict safety standards and manufacturer guidelines to ensure long-term reliability.

Before we leave, we fully test your system and show you how it works, so you know exactly what to expect during an outage. If questions come up down the road, GEM is always here with ongoing service and support you can rely on.

Female Gem Plumbing u0026amp; Heating employee sitting at a desk smiling

(833) 222-2953


What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 9255 reviews
Brian was fantastic. Excellent job.
GEM Plumbing and Heating truly is a gem! Our central ac stopped working after 5 p.m. during a recent heat spell & GEM's telephone dispatch were magnificent & had a fantastic tech (Anthony G) to my home in 3 hours, he quickly diagnosed the issue, had the part on hand & had the ac up & running within 40 minutes, which was of utmost urgency since a family member is a stroke patient. Many thanks to Brandon, Carla & especially Anthony G for your efficiency, teamwork, & stellar work ethic & knowledge, we can't thank you enough!
Well done!
Joseph was great! Very friendly, professional, and a great communicator. He diagnosed and fixed the problem with my water heater immediately.
Jacob Lebrun with GEM Plumbing & Heating provided outstanding service. His professionalism, expertise, and extensive knowledge of both the products and services were evident throughout the entire experience. Jacob was thorough, informative, and took the time to explain everything clearly. Highly recommend Jacob for his exceptional knowledge and customer service.
While pleased with repair and prompted service on a Sunday afternoon by Abraham, 800 dollars for an hours work seems excessive by GEM.
Timothy came out after hours and helped us with what we thought was an issue with our main breaker. Turned out to be something else but we really appreciated how quickly he responded and how thorough the service was. Would absolutely recommend GEM services to anyone!
Very good. Technician determined fluids were empty. Was able to fill with dye and rescheduled future appt to search for leaks
Has already identified leak in condenser at pipe connection.
Hopefully will resolve in future visit.
System is operational at this time.
Very professional and pleasant person.
Thank you,
A
Michael Collins was prompt, knowledgeable and very professional. He diagnosed my problem and rectified it on site.
Quick, professional and THEY FIX IT. Very thankful to have to AC back. Thanks
Excellent job. Douglas is very competent and professional. This was the first time that he has done work for us and he was very competent. We also appreciated that he spent time explaining the problem in a very patiently and clearly.
No repair was performed at this time
I had to pay a diagnostic fee.
David was outstanding.
Showed up on time, professional yet friendly, explained how my digital thermostat worked and then proceeded to service my burner.
Great customer service skills.
Very knowledgeable
Dave was very professional and helpful did a amazing job. Saved me and my wife a headache. Thanks u guys at GEM plumbing
Courteous friendly service people, give complete information about work needed.
Replaced water faucet in our garage.
Great service!
I would recommend this company any day! Steve was awesome and professional. Know his job very well.
James called explaining he was at our cottage for AC maintenance and checking on our new system.
Quick, easy, efficient and clean and Courteous.
I was not a service call. It’s just a yearly check up on the air conditioner. I did not meet Thomas personally, but my wife said he was very nice man. you must’ve needed a garden hose for something. I noticed it was moved, but it was wrapped very nicely and put back where where he found it. I appreciate that. overall, we were very pleased with the service. Thank you.
Outstanding
Extremely happy
fantastic technician and service!
Great company to work with! Good communication, availability and the plumbers who came to pull a gas line were professional. Would definitely use their services again.

GEM technician portrait in front of GEM service truck

(833) 222-2953

Signs It’s Time to Install a New Generator for Your Home

Generators are built to last, but they don’t last forever.

If your current system is showing its age or struggling to keep up with your home’s needs, upgrading to a new generator can restore reliability and peace of mind.

As generators age, performance and efficiency can decline, even with regular maintenance. Newer models offer improved reliability, quieter operation, and better fuel efficiency.

If your generator hesitates to start, shuts down unexpectedly, or doesn’t power your home consistently, it may no longer be dependable. These issues often signal internal wear that replacement can solve more effectively than repeated repairs.

Needing repairs more often is a common sign that your generator is nearing the end of its lifespan. Investing in a new system can be more cost-effective than continuing to fix an aging unit.

Home additions, new HVAC systems, or added appliances can push an older generator beyond its capacity. A new generator ensures your home has the right amount of backup power for how you live today.

Benefits of Installing a New Generator

A new generator helps you feel confident in your home’s electrical system at all times.

With today’s advanced technology, installing a new generator helps protect your comfort, safety, and daily routine when outages strike. Some of the benefits homeowners notice include:

New generators are designed to start quickly and run consistently during outages. That reliability means your home stays powered without the uncertainty of aging equipment.

Modern generators are more fuel-efficient and better matched to today’s homes. They deliver dependable power while using energy more wisely, helping reduce long-term operating costs.

Newer models run noticeably quieter and include advanced features like automatic load management and system monitoring. These upgrades make backup power more seamless and less disruptive.

Why Homeowners Trust GEM for Generator Installation

Choosing the right partner for generator installation makes all the difference.

For generations, homeowners across Rhode Island and Southeast Massachusetts have trusted GEM to deliver dependable solutions with care, integrity, and expertise. Here are a few more reasons you can trust us too:

With over 500 trucks on the road, help is always nearby. Our same-day availability means you’re never left waiting when power protection is a priority.

GEM has been serving New England communities for more than 75 years. That long-standing presence means we understand local homes, weather challenges, and electrical requirements better than anyone.

Your generator is installed by trained, licensed electricians who follow strict safety and code standards. We take the time to do the job right, so your system is ready when it matters most.

From permits and utility coordination to installation and testing, GEM handles every detail. You get a smooth, stress-free experience without juggling multiple contractors.

We explain your options clearly and answer questions every step of the way. No pressure, no surprises, just straightforward guidance focused on what’s best for your home.

Our relationship doesn’t end after installation. GEM is here for ongoing service, support, and peace of mind as your long-term home services partner.

General Generators

(833) 222-2953


customer and technician interaction

Safeguard Your New Generator with the Home Comfort Club

Membership helps you stay ahead of service needs with faster response times, cost savings, and dependable support.

Your generator needs consistent attention to perform when outages occur, and the Home Comfort Club keeps everything on track without extra effort.

You’ll benefit from priority scheduling, exclusive savings, and clear updates on system performance so you can address issues early. This approach helps ensure your generator is ready when you need it, without added stress or uncertainty.


Schedule Your Generator Installation With GEM

When the power goes out, you deserve to feel prepared.

When the power goes out, you deserve to feel prepared.

With expert generator installation from GEM, you’ll have reliable backup power and peace of mind no matter what New England weather brings. Call or book online today to schedule your generator installation appointment.

GEM technician in front of service truck



Frequently Asked Questions About Generator Installation

What is the difference between portable and standby generators?

Portable generators are smaller units that must be manually set up and powered by gasoline or another type of fuel during an outage. Standby generators are permanently installed and automatically turn on when power is lost, providing seamless backup for your home. Many modern generators run on natural gas, providing a steady fuel supply without the need for refueling.

Is financing available for generator installation?

Yes, financing options are available to help make installation more manageable. Plans can vary based on your needs and project scope. GEM will walk you through available options and help you choose a solution that fits your budget.

What type of generator is best for my home?

The right generator depends on your home’s size, electrical demand, and the systems you want to keep running during an outage. Sizing the unit correctly ensures reliable performance without unnecessary cost. GEM evaluates your needs and recommends a system that fits your home.

Do I need permits for generator installation?

Yes, generator installation typically requires permits and inspections based on local regulations. These steps ensure the system is installed safely and meets code requirements. GEM handles permitting, compliance, and coordination with your utility company.

How long does generator installation take?

Most generator installations are completed in one to two days after permits and approvals are secured. The timeline can vary based on site conditions and system complexity. GEM manages the process and keeps you informed throughout.