Keep Power Flowing Even During Severe Storms and Outages

A properly installed generator helps your home stay functional and protected when the power goes out.

Power outages can disrupt your daily routine, affect your comfort, and create safety concerns, especially during severe weather. Losing access to lighting, heating, cooling, and essential systems can quickly turn into a larger problem if your home isn’t prepared.

GEM Plumbing & Heating Services, LLC, provides professional generator installation designed to keep your home running when utility power is unavailable. We install reliable backup generator systems that support your home’s essential needs, with clear guidance and a straightforward process from start to finish.

Contact GEM today to schedule your generator installation in Rhode Island and Southeastern Massachusetts.

(833) 222-2953

Generac generator installed outside of home


(833) 222-2953

Generator Installation Done with Experience and Attention to Detail

GEM has been working in homes throughout the region since 1949, giving our team firsthand knowledge of local requirements, permitting processes, and utility coordination. With hundreds of technicians active in neighborhoods across the area, we’re equipped to handle generator installations efficiently while meeting all code and manufacturer standards. From planning through final testing, we deliver a well-managed process that keeps your project moving smoothly.


Skilled employees

Trucks on the Road

Years in Business

Emergency Service


What to Expect During Generator Installation

Installing a generator may sound complex, but GEM ensures the process is straightforward and well-managed. Here’s how it works, start to finish:

We begin with a thorough assessment of your home’s power needs, layout, and existing electrical system. From there, we help you choose the right generator size and setup to ensure dependable coverage where it matters most.

Our team takes care of required permits, local code requirements, and coordination with your utility company. Once everything is approved, we schedule installation at a time that works best for you.

Licensed electricians install the generator, transfer switch, and connections with precision and care. We follow strict safety standards and manufacturer guidelines to ensure long-term reliability.

Before we leave, we fully test your system and show you how it works, so you know exactly what to expect during an outage. If questions come up down the road, GEM is always here with ongoing service and support you can rely on.

Female Gem Plumbing u0026amp; Heating employee sitting at a desk smiling

(833) 222-2953


What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 8652 reviews
Pleasant and cordial…..informative…
Fast response, constant communication, professional service, and fair pricing. Literally couldn’t ask for a better experience.
Tristan was very professional and knowledgable!
Got a problem with your well pump not working? Not a problem! Call Gem plumbing & heating services. Our 100’ deep well finally lived out its life and stopped working. Not a pleasant experience when suddenly you have to get water somewhere and start filling up buckets. I called on Saturday and they came by within a few hours. They checked the pressure tank first then the well. They came back Monday and installed the new pump. I couldn’t have asked for better service! They were there when I needed them!
Very respectful of property and is honest hard worker. Highly recommend
on time, professional and quick to respond
Very knowledgeable and friendly technicians!
Five star service very good
Anthony Pena was excellent…knows his stuff, very helpful and focused
Couple of great guys..explained alot..completed the work..fixed the problem..what else can you ask for
David was very thorough, found the root of the problem and fixed it. He explained the whole process and went above and beyond in every way. Highly recommended!
Incredible service. Needed emergency plumbing help, she arrived and got the job done. Would highly recommend this plumber..
Scheduling was poor but the service was good.
No answer as I got no formal ask.

However, he was, on time, polite, clean, efficient and answered all my questions ( I’m a retired engineer). I would ask for him on future appropriate jobs. Be good to him. He is of great value to you.
Vincent was terrific! He was able to identify the problem that caused a flood in my basement right away and fixed it.
Moreover he is so calm and personable. Took the time to teach me and lable the shut offs and showed genuine concern.
David is awesome!
We have used Gem several times for plumbing and HVAC. They have always been courteous, professional, and thorough. We will continue to use them for any plumbing needs in the future.
The plumber arrived on time,looked at the problem,told what he would be doing to fix it.(I had a leak in the main pipe leading from the toilet to the exit pipe)That had to be replaced,the toilet drained,a new line through the wall upstairs.A perfect clean up.Christopher was polite.
Always have a positive experience with GEM plumbing and heating whenever we need them. They are prompt, professional and competent. Totally recommend their services.
Very nice people,knowledgeable.
Fixed the problem quickly.
I had a very slow leak under sink. Very professional nice service guys came same day to diagnose the problem. It turned out to be the garbage disposal. Their estimate was $700 for the labor. My other quote for same work from a licensed plumber was $350. Shame I’m out $149 for the service call. I’m still giving 5 stars because I’m sure that this company does 5 star work – but price for the labor for this particular job was twice as much as elsewhere.
Polite, professional and work was completed fast!
Always reliable and courteous service! We have relied on GEM for regular maintenance, repair services, plumbing, new HVAC installation, and even shower installation. We feel we can cou t on GEM to be there when we need them and always perform great work.
The team I had was professional & friendly. Answered any questions I had along with explaining options.

GEM technician portrait in front of GEM service truck

(833) 222-2953

Signs It’s Time to Install a New Generator for Your Home

Generators are built to last, but they don’t last forever.

If your current system is showing its age or struggling to keep up with your home’s needs, upgrading to a new generator can restore reliability and peace of mind.

As generators age, performance and efficiency can decline, even with regular maintenance. Newer models offer improved reliability, quieter operation, and better fuel efficiency.

If your generator hesitates to start, shuts down unexpectedly, or doesn’t power your home consistently, it may no longer be dependable. These issues often signal internal wear that replacement can solve more effectively than repeated repairs.

Needing repairs more often is a common sign that your generator is nearing the end of its lifespan. Investing in a new system can be more cost-effective than continuing to fix an aging unit.

Home additions, new HVAC systems, or added appliances can push an older generator beyond its capacity. A new generator ensures your home has the right amount of backup power for how you live today.

Benefits of Installing a New Generator

A new generator helps you feel confident in your home’s electrical system at all times.

With today’s advanced technology, installing a new generator helps protect your comfort, safety, and daily routine when outages strike. Some of the benefits homeowners notice include:

New generators are designed to start quickly and run consistently during outages. That reliability means your home stays powered without the uncertainty of aging equipment.

Modern generators are more fuel-efficient and better matched to today’s homes. They deliver dependable power while using energy more wisely, helping reduce long-term operating costs.

Newer models run noticeably quieter and include advanced features like automatic load management and system monitoring. These upgrades make backup power more seamless and less disruptive.

Why Homeowners Trust GEM for Generator Installation

Choosing the right partner for generator installation makes all the difference.

For generations, homeowners across Rhode Island and Southeast Massachusetts have trusted GEM to deliver dependable solutions with care, integrity, and expertise. Here are a few more reasons you can trust us too:

With over 500 trucks on the road, help is always nearby. Our same-day availability means you’re never left waiting when power protection is a priority.

GEM has been serving New England communities for more than 75 years. That long-standing presence means we understand local homes, weather challenges, and electrical requirements better than anyone.

Your generator is installed by trained, licensed electricians who follow strict safety and code standards. We take the time to do the job right, so your system is ready when it matters most.

From permits and utility coordination to installation and testing, GEM handles every detail. You get a smooth, stress-free experience without juggling multiple contractors.

We explain your options clearly and answer questions every step of the way. No pressure, no surprises, just straightforward guidance focused on what’s best for your home.

Our relationship doesn’t end after installation. GEM is here for ongoing service, support, and peace of mind as your long-term home services partner.

General Generators

(833) 222-2953


customer and technician interaction

Safeguard Your New Generator with the Home Comfort Club

Membership helps you stay ahead of service needs with faster response times, cost savings, and dependable support.

Your generator needs consistent attention to perform when outages occur, and the Home Comfort Club keeps everything on track without extra effort.

You’ll benefit from priority scheduling, exclusive savings, and clear updates on system performance so you can address issues early. This approach helps ensure your generator is ready when you need it, without added stress or uncertainty.


Schedule Your Generator Installation With GEM

When the power goes out, you deserve to feel prepared.

When the power goes out, you deserve to feel prepared.

With expert generator installation from GEM, you’ll have reliable backup power and peace of mind no matter what New England weather brings. Call or book online today to schedule your generator installation appointment.

GEM technician in front of service truck



Frequently Asked Questions About Generator Installation

What is the difference between portable and standby generators?

Portable generators are smaller units that must be manually set up and powered by gasoline or another type of fuel during an outage. Standby generators are permanently installed and automatically turn on when power is lost, providing seamless backup for your home. Many modern generators run on natural gas, providing a steady fuel supply without the need for refueling.

Is financing available for generator installation?

Yes, financing options are available to help make installation more manageable. Plans can vary based on your needs and project scope. GEM will walk you through available options and help you choose a solution that fits your budget.

What type of generator is best for my home?

The right generator depends on your home’s size, electrical demand, and the systems you want to keep running during an outage. Sizing the unit correctly ensures reliable performance without unnecessary cost. GEM evaluates your needs and recommends a system that fits your home.

Do I need permits for generator installation?

Yes, generator installation typically requires permits and inspections based on local regulations. These steps ensure the system is installed safely and meets code requirements. GEM handles permitting, compliance, and coordination with your utility company.

How long does generator installation take?

Most generator installations are completed in one to two days after permits and approvals are secured. The timeline can vary based on site conditions and system complexity. GEM manages the process and keeps you informed throughout.