Keep Power Flowing Even During Severe Storms and Outages

A properly installed generator helps your home stay functional and protected when the power goes out.

Power outages can disrupt your daily routine, affect your comfort, and create safety concerns, especially during severe weather. Losing access to lighting, heating, cooling, and essential systems can quickly turn into a larger problem if your home isn’t prepared.

GEM Plumbing & Heating Services, LLC, provides professional generator installation designed to keep your home running when utility power is unavailable. We install reliable backup generator systems that support your home’s essential needs, with clear guidance and a straightforward process from start to finish.

Contact GEM today to schedule your generator installation in Rhode Island and Southeastern Massachusetts.

(833) 222-2953

Generac generator installed outside of home


(833) 222-2953

Generator Installation Done with Experience and Attention to Detail

GEM has been working in homes throughout the region since 1949, giving our team firsthand knowledge of local requirements, permitting processes, and utility coordination. With hundreds of technicians active in neighborhoods across the area, we’re equipped to handle generator installations efficiently while meeting all code and manufacturer standards. From planning through final testing, we deliver a well-managed process that keeps your project moving smoothly.


Skilled employees

Trucks on the Road

Years in Business

Emergency Service


What to Expect During Generator Installation

Installing a generator may sound complex, but GEM ensures the process is straightforward and well-managed. Here’s how it works, start to finish:

We begin with a thorough assessment of your home’s power needs, layout, and existing electrical system. From there, we help you choose the right generator size and setup to ensure dependable coverage where it matters most.

Our team takes care of required permits, local code requirements, and coordination with your utility company. Once everything is approved, we schedule installation at a time that works best for you.

Licensed electricians install the generator, transfer switch, and connections with precision and care. We follow strict safety standards and manufacturer guidelines to ensure long-term reliability.

Before we leave, we fully test your system and show you how it works, so you know exactly what to expect during an outage. If questions come up down the road, GEM is always here with ongoing service and support you can rely on.

Female Gem Plumbing u0026amp; Heating employee sitting at a desk smiling

(833) 222-2953


What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 9095 reviews
Today I had a replacement AC UNIT installed by two GEM technicians. The hole experience from beginning to end was great. The two techs arrived on time, got wright to work all through the process I was updated. There professionalism was greatly appreciated. I would recommend GEM, when and If the need for a new unit happens.
Responded quickly to call and resolved issue quickly.
Excellent and responsive
Steve Gray was very professional. He determined the problem right away, explained the issue in detail and we had our air conditioner fixed and running perfectly. Thank you Gem, once again for your prompt service!
Nick came out at 1:30 in the morning to fix a main water line blockage. Worked quickly to get resolved. So thankful!
Scott was patient and an excellent plumber. Thank you again for a wonderful experience.
Showed up right as scheduled and expedited repairs immediately!!!! Tech was extremely knowledgeable, efficient and awesome! 5 Stahs all around!
Nick was extremely helpful and honest. I hope Nick will assist during GEMs next visit.
They just came for an estimate but they were on time, very friendly and respectful. They answered all my questions. I didn’t pay for the estimate but I had to put something at the bottom. Thank you
Aiden Bradley-Main of GEM HVAC was a consummate professional. He communicated clearly, instilled confidence, and got the job done well. He gets my highest recommendation.
Efficient, on time, good diagnosticians, affable staff… but costly!
David Salvatore was prompt, professional, and pleasant. He diagnosed my air conditioning issue and solved it quickly on the same day!
GEM staff rxceedrd my expectations in ensuring that we were "completely" satisfied with their work. I am extremely satisfied with both their communication as well as their work. Job well done GEM!!!
Douglas was friendly, polite and knowledgeable. He made a few suggestions for my hvac and was going to email some updated parts I should consider to add and install. I have not yet received the email. Overall he did a good job.
Great having GEM here for Installation of heating system – From start to finish : With Tim and Rob making the plans, with Jacob and Eric and Gennarro taking care of all the plumbing and figuring things out in our old house – very professional, got the job done in a helpful and timely and efficient way: helping me feel ready this year well ahead of the heating season, Thank you Gem!
Abraham was very professional and finished the job same day even after encountering some obstacles to do it. He answered all my questions and was very helpful
Nicole Tradd was fantastic today. I had a leak in a copper pipe (on a Sat) and Nicole came out to house and had everything fixed in no time at all. Very satisfied with her work. Thank you.
Service was quick and complete and very fairly priced.
Great communicator. Knowledgeable.
Aaron Neal was very professional and thorough. He diagnosed the problem, explained it to us, and followed with ordering the part to return and install. I highly recommend Aaron for his knowledge and customer service.
He worked in the job from 8 – 10 pm to restore our air conditioning during the recent heat wave.
Excellent service in every respect: starting with the salesperson, Peter Dallas; Sean, the installation coordinator; and, of course, the installers Joe & Cristar!!
Pete was extremely professional, friendly, understanding and very flexible when negotiating the final price.
After 28 years of using a Lennox central heating and air conditioning system, we decided was time to get new systems and we went with Carrier this time, a highly respected brand too backed by GEM Plumbing as a certified provider. Both the sales process and the speed of the installation were incredibly efficient. We spoke with Peter on a Tuesday morning , and by 3:00 p.m. on Friday of same week the installation was complete. We were lucky enough to have Joe Medeiros and Cristar Fig from GEM as our technicians!
Let me tell you, this duo is exceptional! They are very young but possess extensive knowledge and a fantastic attitude. I was truly impressed by their technical work and their courtesy. These two technicians are a great asset to GEM and WE would love them to be recognized! We are very happy at home; the air conditioning system works wonderfully! And We can’t wait to use this coming winter our new furnace too!
Thanks to Peter, Sean, Joe, and Cristar for their amazing job!!
Sincerely
Mary
ALecs Reyes was the best!!! Extremely knowledgeable and professional. He turned our terrible experience with our last contractor into a positive outcome . I will add that he was a fantastic mentor to the helper he brought along today. ALecs is the kind of employee every business owner searches for….Good luck in your career at Gem Alec’s!!!
Great service and very personable rep. I am very happy that I contacted GEM.
Nicole was great. Super nice, super helpful and quick. I wish I was as effusive about the exorbitant prices that GEM charges.
Super great people and service!

GEM technician portrait in front of GEM service truck

(833) 222-2953

Signs It’s Time to Install a New Generator for Your Home

Generators are built to last, but they don’t last forever.

If your current system is showing its age or struggling to keep up with your home’s needs, upgrading to a new generator can restore reliability and peace of mind.

As generators age, performance and efficiency can decline, even with regular maintenance. Newer models offer improved reliability, quieter operation, and better fuel efficiency.

If your generator hesitates to start, shuts down unexpectedly, or doesn’t power your home consistently, it may no longer be dependable. These issues often signal internal wear that replacement can solve more effectively than repeated repairs.

Needing repairs more often is a common sign that your generator is nearing the end of its lifespan. Investing in a new system can be more cost-effective than continuing to fix an aging unit.

Home additions, new HVAC systems, or added appliances can push an older generator beyond its capacity. A new generator ensures your home has the right amount of backup power for how you live today.

Benefits of Installing a New Generator

A new generator helps you feel confident in your home’s electrical system at all times.

With today’s advanced technology, installing a new generator helps protect your comfort, safety, and daily routine when outages strike. Some of the benefits homeowners notice include:

New generators are designed to start quickly and run consistently during outages. That reliability means your home stays powered without the uncertainty of aging equipment.

Modern generators are more fuel-efficient and better matched to today’s homes. They deliver dependable power while using energy more wisely, helping reduce long-term operating costs.

Newer models run noticeably quieter and include advanced features like automatic load management and system monitoring. These upgrades make backup power more seamless and less disruptive.

Why Homeowners Trust GEM for Generator Installation

Choosing the right partner for generator installation makes all the difference.

For generations, homeowners across Rhode Island and Southeast Massachusetts have trusted GEM to deliver dependable solutions with care, integrity, and expertise. Here are a few more reasons you can trust us too:

With over 500 trucks on the road, help is always nearby. Our same-day availability means you’re never left waiting when power protection is a priority.

GEM has been serving New England communities for more than 75 years. That long-standing presence means we understand local homes, weather challenges, and electrical requirements better than anyone.

Your generator is installed by trained, licensed electricians who follow strict safety and code standards. We take the time to do the job right, so your system is ready when it matters most.

From permits and utility coordination to installation and testing, GEM handles every detail. You get a smooth, stress-free experience without juggling multiple contractors.

We explain your options clearly and answer questions every step of the way. No pressure, no surprises, just straightforward guidance focused on what’s best for your home.

Our relationship doesn’t end after installation. GEM is here for ongoing service, support, and peace of mind as your long-term home services partner.

General Generators

(833) 222-2953


customer and technician interaction

Safeguard Your New Generator with the Home Comfort Club

Membership helps you stay ahead of service needs with faster response times, cost savings, and dependable support.

Your generator needs consistent attention to perform when outages occur, and the Home Comfort Club keeps everything on track without extra effort.

You’ll benefit from priority scheduling, exclusive savings, and clear updates on system performance so you can address issues early. This approach helps ensure your generator is ready when you need it, without added stress or uncertainty.


Schedule Your Generator Installation With GEM

When the power goes out, you deserve to feel prepared.

When the power goes out, you deserve to feel prepared.

With expert generator installation from GEM, you’ll have reliable backup power and peace of mind no matter what New England weather brings. Call or book online today to schedule your generator installation appointment.

GEM technician in front of service truck



Frequently Asked Questions About Generator Installation

What is the difference between portable and standby generators?

Portable generators are smaller units that must be manually set up and powered by gasoline or another type of fuel during an outage. Standby generators are permanently installed and automatically turn on when power is lost, providing seamless backup for your home. Many modern generators run on natural gas, providing a steady fuel supply without the need for refueling.

Is financing available for generator installation?

Yes, financing options are available to help make installation more manageable. Plans can vary based on your needs and project scope. GEM will walk you through available options and help you choose a solution that fits your budget.

What type of generator is best for my home?

The right generator depends on your home’s size, electrical demand, and the systems you want to keep running during an outage. Sizing the unit correctly ensures reliable performance without unnecessary cost. GEM evaluates your needs and recommends a system that fits your home.

Do I need permits for generator installation?

Yes, generator installation typically requires permits and inspections based on local regulations. These steps ensure the system is installed safely and meets code requirements. GEM handles permitting, compliance, and coordination with your utility company.

How long does generator installation take?

Most generator installations are completed in one to two days after permits and approvals are secured. The timeline can vary based on site conditions and system complexity. GEM manages the process and keeps you informed throughout.