Make Sure Your Generator Is Ready for Outages with GEM

Owning a generator doesn’t ensure your home will remain fully powered when a blackout or brownout rolls through the region. However, owning a well-maintained generator will.

GEM Plumbing & Heating offers customized generator maintenance to meet your needs. We’ll ensure your generator is well-lubricated, properly secured, and capable of delivering the required performance. We specialize in Generac systems and have the skills and expertise to optimize your generator’s performance and extend its serviceable lifespan.

With expert generator maintenance from GEM Plumbing & Heating Services, LLC, you can trust experienced electricians to keep your system ready when you need it most. Let us handle your generator maintenance so you don’t have to worry about it. Schedule generator maintenance with GEM today!

(833) 222-2953


GEM: The Clear Choice for Generator Maintenance

Since 1949, GEM has been earning the trust of homeowners across Rhode Island and Southeast Massachusetts.

Our licensed electricians are trained to maintain standby generator and whole-home generator systems with a safety-first, detail-oriented approach. We understand how critical generators are during severe weather and unexpected outages, which is why we focus on reliability, clear communication, efficient solutions, and proactive care.

(833) 222-2953


Skilled employees

Trucks on the Road

Years in Business

Emergency Service


How GEM Keeps Your Generator Ready for Outages

Generator maintenance helps ensure your system is ready to perform safely and reliably.

GEM’s electricians provide thorough, proactive service designed to keep your generator prepared when it matters most.

We inspect your generator and surrounding components for signs of wear, damage, or leaks. This helps identify potential issues before they impact performance.

Proper fluid levels are essential for reliable operation. During service, we check engine oil, inspect the oil filter, and verify your coolant and other key fluids so your generator is ready to run when needed.

A weak or failing battery is one of the most common causes of generator failure, which is why we test your battery and inspect connections to help ensure dependable starts.

We review electrical connections and inspect the transfer switch for proper operation, ensuring power transitions safely and smoothly during an outage.

We run your generator to confirm it starts correctly and operates as designed. This performance test helps verify readiness under real-world conditions.

After service, we explain our findings in plain language and provide honest recommendations. You’ll know exactly how your generator is performing and what steps can help keep it reliable.

customer and technician interaction

Protect Your Generator with GEM’s Home Comfort Club

When power outages strike, you don’t want to be left wondering if your generator will work.

The Home Comfort Club provides homeowners with a structured maintenance plan that helps keep important home systems—including generators—professionally serviced over time.

Instead of remembering when service is due, maintenance can be scheduled and coordinated as part of an ongoing care plan for your home.

Membership also includes priority scheduling and exclusive savings on services, helping ensure your generator receives the attention it needs to stay dependable during storms, outages, or other emergencies. With the Home Comfort Club, your generator will be prepared to deliver reliable backup power when you need it most.


Why New England Homeowners Trust GEM for Generator Maintenance

When your home depends on backup power, you need a service partner you can rely on without hesitation.

Homeowners across Rhode Island and Southeastern Massachusetts trust GEM to keep their generators ready, reliable, and safe. Here’s just a few reasons why.

GEM understands how important dependable backup power is for New England homeowners, which is why our electricians maintain generators with careful attention to performance, safety, and long-term reliability.

Founded in 1949, GEM brings generations of home service expertise to every generator we maintain. That long history means proven processes and a deep commitment to reliability.

GEM’s electricians are trained to service generators with precision and care. They know how to identify early warning signs and help prevent unexpected failures.

Generator maintenance involves both electrical and mechanical safety. GEM prioritizes safe operation to help protect your home, your family, and your equipment.

We explain findings and recommendations in plain language, without pressure or confusion. You’ll always understand your generator’s condition and next steps.

GEM is here for the long run. From routine maintenance to future generator needs, you’ll always have a trusted partner by your side.

GEM technician smiling inside residential kitchen during service call

(833) 222-2953


What Our Customers Are Saying

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4.6
Based on 8761 reviews
I am very pleased with ALex's service. He is knowledgeable and polite.
The technician arrived. He came in and diagnosed the problem with my ductless system. He was able to get my system functioning, even though he didn’t have the pot needed to be replaced so temporarily we can run the system as it is he did he did his job by diagnosing the issue and doing a temporary fix?
I called GEM for a weekend, short notice pipe repair, and everyone was great from Hendry who I spoke to on the phone, to the two technicians Alec and Danny. They worked quickly, communicated clearly, and worked with me to come up with a solution I was happy with the price and result of. I would definitely call them in the future when things pop up.
Can’t say enough good things about Gem Plumbing and Thomas in particular. I easily got a came day appointment, Thomas the tech was here in the agreed upon window, provided 2 alternative estimates and once we selected, he completed the job right away – no need to make another appointment and come back another day. Great work, and even better service!
Chris A diagnosed my tankless water heater problem and repaired it quickly and efficiently. He answered all my questions with clear answers and was very helpful in alleviating any of my concerns. He gave excellent service!
Fast and knowledgeable service technicians.
William and Mark were excellent! They explained everything that they were doing and included us through the whole process. Would recommend them highly.
Very prompt and professional service!
The service provided by Mark and his partner was incredible. They took the time to explain all details of the situation and even helped make a call to a remediation company. They cleaned up after themselves and were very easy to discuss the repair process with.
Always a pleasure, professional expert service. Solving any problem simple or difficult!
Came even late at night to make sure we had working air conditioning
The team that installed the unit (Luis Herrera Mezquita Et al) was very professional and explained things thoroughly. I would highly recommend them.
Great customer service and understanding with us, and answered all our questions.
Knowledgeable technician attended to services thoroughly and had answers to all questions. Also helped with moving some furniture to ensure he could have enough working space. Very well done!
Fast service, clean work and AWESOME service guys!!!
My toilet stopped working this morning. I called Gem Plumbing at around 12:30pm and with an hour or so Nicole Tradd Technician was at my door. She did a fabulous job removing and replacing my toilet. She was very pleasant and friendly from start to finish! Great customer service all around!
Ricky from GEM was awesome. Second time he has taken care of something for us over the years !!!
Outstanding service!
Anthony was exceptional. He explained everything to me prior to repair. Repaired everything carefully and neatly done. Cleaned everything when done. GREAT JOB!!
Very thorough, efficient and courteous! Chris was extremely professional in completing my AC system maintenance. Thank you for a great job!
. GEM came for heat pump ac semi annual maintenance
As always very pleased to have GEM for all of my plumbing and electrical needs!
Thank you GEM
Was very impressed with Gems
Tech who was able to repair our AC units during our first real heat wave.
Hope to do business with Gem at our new home soon
Thomas from GEM came out today for my annual air-conditioning service, and I couldn’t be more impressed. He performed a thorough inspection, topped off all the necessary fluids, checked and adjusted my filters, and made sure everything was running smoothly and efficiently.

What really went above and beyond was that he noticed a hornets’ nest growing next to my air-conditioning unit and took care of it for me on the spot. That was something I hadn’t even realized needed attention, and it saved me from a potentially unpleasant surprise later on!

Thomas was professional, knowledgeable, and incredibly helpful throughout the entire visit. It’s rare to find someone who pays such close attention to the details and takes such pride in their work. GEM is fortunate to have him on their team. Thank you, Thomas, for the outstanding service!
Technicians were highly qualified. Very knowledgeable and professional. Respectful towards me and my home. Completed installation with in timeframe and cleaned up the areas they worked in. My issue is with whoever issued the system’s equipment. After 6 hours of working the technicians discovered they had been given the wrong system until! Resulting in them having to return for another 6 hour work day! This resulted in an additional day of inconvenience for myself and my family. No one from the Gem administration/management team has contacted me to apologize or offer reconciliation. I am happy with the product and the performance of the technical staff. But not with the treatment from management.
We had a tree branch fall and take out all of our electric equipment. GEM answered immediately and got someone out quickly. Mike Alberto got the job done quickly and explained everything as he went along. Great job!


Customer and technician shaking hands on the front porch

(833) 222-2953

What You Gain from Regular Generator Maintenance

Regular generator maintenance does more than keep the equipment running.

When you schedule generator service with GEM, trained technicians inspect and maintain the system so it stays prepared for demanding conditions and consistent performance. Benefits include:

Routine maintenance helps ensure your generator starts quickly when the power goes out. That reliability can make all the difference during an emergency.

Many generator issues develop quietly over time. Proactive maintenance helps identify worn components and battery issues before they cause a breakdown.

A well-maintained generator operates efficiently and consistently, helping deliver stable power to essential home equipment and appliances.

Regular service reduces strain on critical components. Over time, this care can help extend the life of your generator and delay costly replacements.

Generator maintenance helps ensure electrical connections and safety systems are operating properly, which reduces risks associated with improper power transfer or system malfunctions.


Complete Electrical Services for Your Home

Generator maintenance is just one part of keeping your home powered, safe, and prepared.

From EV chargers to wiring upgrades, GEM provides a full range of professional electrical services.

Power issues, tripping breakers, or malfunctioning circuits can signal deeper problems. Our skilled electricians can diagnose the source of these issues and complete repairs safely and efficiently.

Outdated or undersized panels can limit generator performance and overall electrical safety. Panel upgrade services help ensure your home can handle modern electrical demands and reliable generator operation.

Damaged or outdated outlets and switches can create safety risks. Professional electrical service includes installing and replacing outlets, switches, and GFCIs to improve protection and reliability throughout your home.

From interior lighting to exterior and security lighting, GEM handles professional installations and upgrades. Proper lighting improves safety, visibility, and comfort throughout your home.

As more homeowners switch to electric vehicles, having a safe, reliable home charging setup is essential. GEM provides professional EV charger installation and service to ensure your system is properly powered, code-compliant, and ready to support your everyday driving needs.

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(833) 222-2953

GEM technician in front of service truck

Schedule Your Generator Maintenance with GEM Today

When outages happen, your generator should be ready to respond without hesitation.

Proactive maintenance helps ensure safe operation, dependable performance, and peace of mind during storms and unexpected power loss. When you go with GEM for generator maintenance, you get experienced electricians, clear communication, and reliable service you can count on. Reach out today to schedule an appointment.

Call GEM at (833) 222-2953 today. 


Frequently Asked Questions About Generator Maintenance

What happens during a generator maintenance visit?

An electrician checks the generator, looks over the fluids and battery, tests how it runs, and reviews the electrical connections. Maintenance may also include inspecting components such as spark plugs and filters to ensure reliable operation. After the visit, you’ll receive clear feedback along with any recommendations for keeping your generator ready for the next outage.

How often should my generator be professionally maintained?

Most residential generators should be professionally maintained once a year. Annual service allows electricians to inspect components, test operation, and address wear before problems develop. Regular maintenance helps support reliable and safe performance during outages.

Why is generator maintenance important if my generator hasn’t been used?

Generators can develop problems even when they are not running. Batteries can weaken, fluids can degrade, and electrical components can deteriorate over time. Maintenance ensures your generator is prepared to start and operate properly during a power outage.

Can generator maintenance help prevent startup failures?

Routine maintenance helps reduce common causes of startup failure. GEM electricians check batteries, inspect connections, and evaluate components that affect starting performance. This improves reliability when the generator is needed during an outage.

Does GEM service all types of residential generators?

GEM services most residential generator systems, including permanently installed units and some portable generators. Our electricians evaluate the generator and electrical connections during maintenance visits. Service is then tailored to the specific equipment installed at your home.