4.6
Based on 9179 reviews
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Carrier Residential Factory Authorized Dealer
North American Technician Excellence - NATE - Certifying the Finest in HVACR
Mass Save | Heat Pump Installer

Your Cranston Home Runs Better with GEM

Cranston packs a lot into its borders.

The waterfront bungalows of Pawtuxet Village, the classic colonials throughout Edgewood, the busy households of Garden City, and the tight multi-generational homes in Knightsville. Each neighborhood has its own feel, but every Cranston homeowner shares the same need: systems that work and people who fix them when they do not.

GEM Plumbing and Heating Services, LLC has been that call for Cranston families since 1949. Whether it is uneven cooling in a Pawtuxet bungalow, a furnace struggling in an Edgewood colonial, or basement moisture affecting comfort in Garden City, our family arrives the same day to get your home back on track.

When your family needs heating, cooling, plumbing, or electrical services in Cranston, trust ours. Call GEM today.

Years in Business

Skilled employees

Emergency Service

Trucks on the Road


(833) 222-2953

Service That Earns Your Confidence

Inviting a service company into your Cranston home means trusting them to work honestly and treat your space with care.

GEM has built that trust for more than 75 years by keeping our word and standing behind every job. From your first call through the final cleanup, our family keeps you informed and treats your home the way we treat our own.

When something goes wrong, the last thing Cranston families need is pressure or confusion. We keep things straightforward with transparent pricing, skilled technicians, and solutions focused on getting your routine back to normal.


Why Cranston Neighbors Choose GEM

Three quarters of a century helping Rhode Island families, including generations of homeowners across Cranston’s historic and newer neighborhoods.

Every GEM technician, plumber, and electrician maintains proper licensing, passes background screening, and holds NATE certification. Many have years of experience working in Edgewood colonials, Garden City split-levels, and Pawtuxet Village bungalows.

With 500 service vehicles and 700 team members across the region, quick response is always possible throughout Cranston’s neighborhoods.

Fast arrival prevents small problems from turning into costly emergencies.

Our attentive call center and courteous technicians make your comfort the priority whether you live near the waterfront or in a busy multi generational household inland.

Members receive priority scheduling, maintenance savings, and regular check-ups that catch problems early.

We maintain Carrier Factory Authorized Dealer and National Grid Value Plus Installer certifications.

Cranston is our community, and we’re proud to keep our neighbors safe and comfortable.


Getting the Help You Need Is Simple

Cranston homeowners deserve straightforward service without the runaround, and that’s what GEM delivers.

When heating fails, drains back up, or circuits trip, our team responds with solutions that last. From scheduling to completion, we handle everything efficiently so you can focus on your life.

Call directly or book online. We’ll match you with an available technician, often for same-day service.

Your technician arrives on schedule, assesses the problem thoroughly, and explains options and pricing before work begins.

Once finished, your home works better than before, and we leave your space clean.

GEM technician working on indoor HVAC system with homeowner

(833) 222-2953

What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 9179 reviews
He explained everything in detail and fixed problem. Friendly and experienced.
Thank you. I would highly recommend Gem plumbing. Thank you Joseph 😊.
Excellent service! The inspection was a breeze!
Very courteous and efficient work done.
Great all around for a large on-demand heating installation project . Very talented team. Very impressed . Will definitely use GEM in the future
This company is very professional and orderly. I called them up and they had somebody out there the next day. They communicated very well letting me know when they were arrive. They finished the job within three hours of arriving. They were very efficient and nice. I would highly recommend them!
Technician Joseph answered a call for my central air not coming on.
He was experienced and knew what to check out. Also, very friendly. I had central air working in no time at at all!!! Thanks Joseph.
The air conditioner serving the second floor of my brand-new house had problems from day one. For months, the builder kept sending different technicians, each trying to fix one issue after another, but no one addressed the actual cause. As a result, the upstairs bedrooms became unbearably hot, and we often had to sleep in the first\-floor family room just to stay comfortable.

Eventually, instead of waiting any longer for another warranty visit, I called GEM Plumbing & Heating – and I’m so glad I did.

GEM sent a technician, Dory, the very next day. He quickly identified the real problem: a refrigerant leak. It turned out that the builder’s technicians had been treating only the symptoms of the leak, such as condensate buildup, rather than finding and fixing the root cause.

Dory returned the following day with the necessary equipment, and resolved the issue. The air conditioning has been working great ever since.

I only wish I had called GEM from the beginning instead of enduring an uncomfortable summer.

A huge thank you to GEM—and especially to Dory—for real expertise and the outstanding service. Highly recommended!
Michael A. really helped us out by replacing our outdoor outlets, and then turning them all to face the way I needed them to work best for me. He also picked out an excellent flood light for our driveway. Michael was super friendly and efficient. Thank you!!
Two very nice, and helpful young men, came to my home. They were there to do an HVAC summer tuneup. They were quick and efficient. Moreover, they helped me move a couple of things as I am a 100% disabled vet who has had to have three right shoulder replacements..
Mini split water leak was evaluated, repaired and reasonably priced for the job.
Richard & Anthony were very professional and provided complete/honest assessment of HVAC system. Would definitely recommend this service.
Had our electrical outlets repaired and also checked the panel board. The team was professional and explained exactly what they were doing
I willing have all my electrical work done by Gem. Also if needed any plumbing and heating work done also.
I would highly recommend Gem to anyone in need of these services!
Excellent job. Dave is very competent and professional. He’s done work for us in the past and we’re never disappointed.
Joan came out to determine the cause of our AquaCal Pool Heat Pump fault DPO ( defrost sensor code) upon inspection, he found that mice had chewed the wires in three areas. He patched the wires and we are up and running again. The Aquacal company couldn’t be here for over two weeks! GEM has a wonderful team of techs for all your needs. Highly recommended this company for HVAC service. Thank You!
Christopher was professional, pleasant, and efficient.
Came out right away. Fixed the problem. Aggressive upselling!
John was on time, polite, professional. The ac worked better after he serviced it. Very satisfied with the service.
Great guys and great service
The service guys were super nice. Knew exactly what to do
We had Great guys, very professional, and excellent work!
Awesome service. Professional. Knowledgeable and honest on what needs to be done. I felt really good going with GEM and the tech Richard
Orlando and Marcelo were awesome! They got everything working and believe me it wasn’t an easy job! They did a work around that saved the day. Even the person taking the initial call was terrific.
Great job! Friendly Technicians. Thank you!
Kind, knowledgeable and patient service. Thank you!
It was a team effort to replace our HVAC system and they did a great job. The lead technician did a thorough job of explaining areas that require some maintenance and how the system works.

customer and technician interaction

Peace of Mind, Worry-Free

Maintaining your home can be stressful. Let us help.

Preserve your home’s value, extend your equipment’s life span, and ease your worries with our membership plans.

Well-maintained systems run better, last longer, and save you money on energy bills. Regular care prevents breakdowns, extends equipment life, and keeps your home comfortable year-round. When it’s time to sell, buyers notice homes with documented maintenance history.

Our screened, trained, and experienced technicians serve Cranston homes around the clock.

We know this city’s housing inside and out. The Edgewood colonials with original steam radiators and cramped basement mechanicals. The Pawtuxet Village properties where salt air accelerates wear on outdoor equipment. The split-levels and ranches throughout Western Cranston where ductwork threads through tight crawlspaces.

Our crews have replaced boilers in homes where headroom barely clears five feet, upgraded electrical panels that couldn’t safely power a modern kitchen, and repiped houses where galvanized lines had corroded nearly shut. When a GEM technician arrives at your Cranston home, they bring real experience with properties like yours.

With us, you can spend less money to take better care of your home.

Membership plans pay for themselves. You get discounted rates on service, priority scheduling when problems happen, and regular maintenance that prevents expensive emergency repairs. Efficient systems cost less to run, and catching issues early saves you from major expenses down the road.

Keep all parts of your home operating at peak efficiency with regular maintenance tune-ups.

Your HVAC, plumbing, and electrical systems work together to keep your home running. Regular tune-ups ensure everything operates efficiently, safely, and reliably. We inspect, clean, and adjust systems before problems start, so you avoid breakdowns when you need your systems most.


GEM technician performing in-home HVAC service consultation

Heating and Cooling Services in Cranston, RI

New England weather demands HVAC systems that perform reliably from summer humidity through winter deep freezes.

GEM’s heating and cooling specialists keep Cranston homes comfortable year-round. Our licensed technicians handle everything from emergency repairs to complete system installations across Cranston and neighboring communities.

(833) 222-2953

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Furnaces for Cranston Homes

Cranston winters mean months of cold that test every heating system.

Our furnace specialists help homeowners throughout Cranston maintain warmth, safety, and efficiency all season. From minor repairs to complete replacements, we provide clear guidance and reliable workmanship.

  • Furnace Installation: Correct sizing and professional installation deliver optimal heating, energy savings, and long-term dependability for your Cranston home.
  • Furnace Replacement: When repairs no longer make sense, we recommend efficient replacements and handle complete installation.
  • Furnace Repair: Prompt service restores heat quickly, protecting your family and preventing secondary damage during cold stretches.
  • Furnace Maintenance: Annual tune-ups boost efficiency, reduce utility costs, and help avoid mid-winter breakdowns.
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Air Conditioning Services in Cranston

Humid Cranston summers require air conditioning you can count on.

Our HVAC team delivers fast, professional AC service whether you need urgent repairs or new cooling equipment. We work efficiently and respectfully so you return to comfortable living quickly.

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Heat Pumps

Heat pumps handle both heating and cooling efficiently, making them well-suited to Rhode Island’s variable climate.

GEM helps Cranston homeowners maximize heat pump performance through expert installation, timely repairs, and regular maintenance. Whether you’re considering a heat pump or maintaining an existing system, our certified technicians deliver.

  • Heat Pump Installation: We install high-efficiency heat pump systems engineered for year-round comfort in Cranston homes.
  • Heat Pump Replacement: If your current unit struggles to maintain temperature, we recommend and install upgraded equipment.
  • Heat Pump Repair: When output drops or operation becomes inconsistent, our team diagnoses and resolves issues promptly.
  • Heat Pump Maintenance: Scheduled tune-ups keep systems running quietly, efficiently, and reliably through every season.
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Ductless Mini-Splits

Rooms that run too hot or too cold often benefit from ductless systems providing zone-by-zone temperature control.

GEM’s ductless specialists design and install systems that heat and cool specific areas without ductwork modifications. Enjoy quiet, efficient comfort exactly where you need it.

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Boilers

Many Cranston homes depend on boilers for steady, even heat during cold months.

GEM’s heating team provides comprehensive boiler services to keep your system safe, efficient, and reliable. We service gas and oil boilers using quality parts and proven techniques.

  • Boiler Installation: We install properly sized, energy-efficient boilers matched to your Cranston home’s heating requirements.
  • Boiler Repair: Our technicians respond promptly to restore heat and verify safe operation.
  • Boiler Maintenance: Regular cleaning and inspection prevents expensive problems and extends boiler life significantly.
A piggy bank represents Mass Save rebate savings

Oil-to-Gas Conversions

Converting from oil to natural gas improves efficiency, reduces maintenance, and often lowers monthly fuel costs.

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Radiant Heat

Radiant heating systems deliver consistent warmth without the noise, dust, or drafts of forced-air systems.

GEM installs and maintains radiant heat setups that keep Cranston homes comfortable from the floor up. Enjoy even temperatures and improved energy efficiency throughout your living spaces.

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Indoor Air Quality Solutions

The air inside your Cranston home directly affects your family’s health and daily comfort.

GEM provides complete indoor air quality services including air purifiers, humidity control, and filtration that removes allergens, dust, and airborne contaminants. Breathe cleaner air in every room.

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Thermostats & Smart Home Devices

Modern thermostats and smart home technology put precise temperature control at your fingertips.

GEM’s technicians install programmable and smart thermostats that help Cranston homeowners manage comfort and energy use from anywhere. We recommend devices that integrate with your lifestyle and existing systems.

GEM HVAC technician performing outdoor system maintenance

Complete Plumbing Services in Cranston, RI

Plumbing problems demand fast, reliable solutions from professionals who understand homes of every era.

GEM’s licensed plumbers serve Cranston with prompt response, transparent pricing, and quality workmanship. From minor repairs to major installations, we deliver plumbing service you can trust.

(833) 222-2953

Water Heaters

Water Heater Repair & Replacement

Consistent hot water keeps your Cranston household running smoothly every day.

When your water heater underperforms or fails, GEM’s plumbers provide fast service for tank and tankless systems alike. We help you choose the right solution for your home’s demands and budget.

  • Traditional Water Heater Installation: We install reliable, efficient tank water heaters sized appropriately for your Cranston household’s needs.
  • Traditional Water Heater Replacement: When your current tank can’t keep up, we recommend modern replacements with improved performance.
  • Traditional Water Heater Repair: Our plumbers diagnose issues accurately and complete repairs that restore full hot water production.
  • Traditional Water Heater Maintenance: Regular service flushes sediment, checks components, and helps prevent unexpected failures.
  • Tankless Water Heater Installation: Enjoy unlimited hot water and reduced energy consumption with professionally installed on-demand systems.
  • Tankless Water Heater Replacement: Upgrading your tankless unit? We help select high-performance models and handle complete installation.
  • Tankless Water Heater Repair: If your tankless system produces inconsistent temperatures, we troubleshoot and restore proper operation.
  • Tankless Water Heater Maintenance: Annual descaling and inspection keeps tankless water heaters running efficiently for years.
Drain Cleaning Icon

Drain Clog Removal & Sewer Services in Cranston

Slow drains, gurgling pipes, and water backing up signal problems that worsen without attention.

Cranston’s mix of housing ages means drain issues vary from neighborhood to neighborhood. Clogs often indicate buildup or deterioration deeper in your system.

GEM’s drain specialists restore proper flow throughout Cranston homes. Preventive cleaning stops recurring blockages and protects pipes from unnecessary stress.

  • Kitchen Drains: Cooking grease, food particles, and soap gradually coat pipe walls, restricting flow. Professional cleaning removes buildup before complete blockages form.
  • Bathroom Drains: Hair, soap residue, and grooming products accumulate into stubborn clogs household methods can’t clear.
  • Basement and Utility Drains: Floor drains collect sediment, lint, and debris that cause flooding during heavy rainfall if not maintained.
Water Treatment Icon

Water Filtration & Water Quality Improvements

Quality water throughout your Cranston home protects your family’s health and your plumbing infrastructure.

Municipal water can carry minerals that affect taste and leave deposits on fixtures. GEM’s water treatment solutions address hardness, sediment, and quality concerns at the source.

  • Water Purifier System Installation: Professional purification delivers cleaner, better-tasting water from every tap in your Cranston home.
  • Water Softener Installation: Softened water prevents scale buildup that damages pipes, water heaters, and appliances.
  • Water Softener Maintenance: Regular service maintains resin effectiveness, checks valves, and ensures consistent soft water output.
  • Water Softener Repair: When your softener stops cycling properly or water hardness returns, our technicians diagnose and fix the problem.
  • Water Softener Replacement: Older units lose efficiency; we install modern softeners that deliver reliable performance.
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Well System & Well Pump Repair

When your well pump malfunctions, household water supply stops completely. GEM provides professional well pump services including installation, repair, and replacement to maintain dependable water flow for Cranston area properties on private wells.

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Kitchen & Bath Remodels

Outdated plumbing fixtures affect both the function and value of your Cranston home.

Corroded faucets, sluggish drains, and inconsistent pressure indicate systems ready for upgrades. GEM’s plumbers install modern fixtures that improve daily convenience while complementing your home’s style.

  • Kitchen Faucets
  • Bathroom Faucets & Toilets
  • Garbage Disposal
  • Hot Water Dispenser
  • Drinking Water Filter
  • Appliance Hook Up
  • Cooking Upgrades
  • Spa Bathroom
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Plumbing Leaks

Ceiling stains, musty odors, and dripping sounds often signal hidden leaks causing ongoing damage.

In older Cranston properties, worn connections and aging materials frequently develop small leaks that grow into expensive problems. Our technicians use specialized detection equipment to locate leaks precisely, complete permanent repairs, and prevent damage from spreading.

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Hydro Jetting

When standard drain methods can’t clear stubborn blockages, hydro jetting scours the entire pipe interior with high-pressure water.

This service safely removes grease accumulation, tree root intrusion, and years of buildup from Cranston drain lines. Hydro jetting restores full flow capacity and reduces future clog frequency.

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Sump Pumps

Sump pumps provide essential flood protection for Cranston basements during spring thaws and heavy storms.

A functioning pump goes unnoticed; a failed one causes thousands in water damage. GEM’s plumbing team installs, maintains, and repairs sump pumps to keep your basement dry and protected.

  • Sump Pump Installation: We install high-capacity pumps designed to handle Cranston’s seasonal water challenges and protect your basement reliably.
  • Sump Pump Replacement: When your existing pump shows age or struggles during storms, we upgrade to more powerful, efficient models.
  • Sump Pump Repair: If your pump runs constantly, won’t start, or drains slowly, our plumbers restore proper operation quickly.
  • Sump Pump Maintenance: Regular testing and inspection ensures your pump performs when flooding threatens.
GEM HVAC technician installing ceiling fan indoors

Power Your Home With GEM’s Cranston Electricians

Safe, reliable electricity powers everything in your Cranston home, from essential systems to everyday conveniences.

When electrical problems arise, you need licensed professionals who work safely and solve issues completely. GEM’s electricians deliver expert electrical services throughout Cranston, keeping homes powered, protected, and code-compliant.

(833) 222-2953

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Standby Generator Repair & Installation in Cranston

Power outages leave Cranston families without heat, refrigeration, and essential electronics until service returns.

GEM installs and services automatic backup generators that activate within seconds of an outage, keeping your home running normally. We handle system selection, professional installation, and ongoing maintenance.

  • Generator Installation: We help select and install a properly sized generator that powers your Cranston home’s essential circuits automatically during outages.
  • Generator Replacement: Older generators lose reliability; we install current models with improved efficiency and dependability.
  • Generator Repair: When your generator fails to start or runs poorly, our electricians diagnose issues and restore dependable backup power.
  • Generator Maintenance: Scheduled service keeps your generator ready with testing, fluid checks, and component inspection.
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Indoor & Outdoor Lighting Design

Thoughtful lighting design enhances comfort, safety, and ambiance throughout your Cranston home and property.

GEM’s licensed electricians handle complete lighting projects from single fixture updates to whole-home installations. We work safely with attention to detail and aesthetics.

  • Indoor Lighting: Recessed fixtures, pendant lights, under-cabinet illumination, and accent lighting tailored to your Cranston home’s style and function.
  • Outdoor Lighting: Durable, efficient landscape and security lighting for walkways, driveways, patios, and yards that improves safety and curb appeal.
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Electrical Panel Upgrades

Your electrical panel must safely handle your Cranston home’s power demands as you add appliances, devices, and technology.

GEM’s electricians evaluate your current capacity, explain upgrade options, and install panels that deliver reliable power with room for future needs.

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Commercial Electrical Services

Cranston businesses depend on consistent electrical service to operate efficiently and safely.

Our commercial electricians serve retail locations, office buildings, and light-industrial facilities throughout the city. We handle lighting upgrades, panel work, safety inspections, and emergency repairs that keep local businesses running.

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Surge Protectors

Storm activity, grid fluctuations, and aging infrastructure expose Cranston homes to damaging power surges.

Whole-home surge protection installed at your electrical panel guards every circuit and connected device against voltage spikes that destroy electronics and appliances.

Rewiring service icon representing professional plumbing repairs

Rewiring & Wiring Installation

Older Cranston properties often contain wiring that cannot safely meet modern electrical loads.

Flickering lights, frequently tripped breakers, and outlets that feel warm indicate systems needing professional attention. GEM replaces outdated wiring to current codes, delivering safe, reliable power throughout your home.

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EV Chargers

Home charging makes electric vehicle ownership more practical and convenient for Cranston drivers.

GEM’s certified electricians install Level 2 chargers in garages and driveways, providing faster charging speeds and professional wiring that meets safety standards.

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Carbon Monoxide & Smoke Detector Installation

Properly placed and maintained detectors provide critical early warning against invisible dangers.

Our electricians install smoke and CO detectors in optimal locations throughout your Cranston home, test each unit, and ensure battery backup systems function correctly.

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Smart Home Installation

Connected devices and smart home systems add convenience, efficiency, and control to modern Cranston homes.

GEM’s electricians install and integrate smart thermostats, lighting controls, security components, and energy monitoring systems that work together seamlessly.

Ready for Reliable HVAC, Plumbing, and Electrical Services in Cranston?

Your home deserves service from professionals who arrive prepared, communicate honestly, and complete quality work.

GEM has served Cranston and Providence County for over 75 years with expert heating, cooling, plumbing, and electrical services. Whether you need emergency repair, system replacement, or ongoing maintenance, our team delivers results you can count on.

Get your Cranston home the service it deserves. Call GEM or schedule online today.

GEM technician in front of service truck


Frequently Asked Questions

What areas does GEM serve in Rhode Island?

GEM provides service throughout Cranston, greater Providence County, all of Rhode Island, and into Southeastern Massachusetts. Our large local team and extensive vehicle fleet enable fast response times, frequently with same-day availability.

How soon can I schedule service?

Same-day appointments are often available. Our scheduling team matches you with the right technician and finds convenient time slots. Online booking is also available around the clock.

Are your technicians licensed and certified?

Absolutely. GEM technicians, plumbers, and electricians maintain full licensing, insurance, and background clearance. Our HVAC specialists hold NATE certification and complete factory training programs.

What types of systems and brands do you service?

We work on all major HVAC, plumbing, and electrical brands and system types. Traditional furnaces, modern heat pumps, tank and tankless water heaters, and electrical panels from any era all fall within our expertise.

How can I prevent problems with my home systems?

Preventive maintenance catches small issues before they become expensive repairs. GEM’s Home Comfort Club includes regular tune-ups, priority scheduling, and member discounts that help Cranston homeowners stay ahead of problems year-round.