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Enjoy Reliable Heating and Cooling Throughout Your Home with a Ductless Mini Split

Mini split systems offer flexible, energy-efficient heating and cooling without the need for ductwork.

They’re ideal for homes with additions, finished basements, older layouts, or rooms that never seem comfortable. At GEM Plumbing & Heating Services, LLC, we design and install mini split systems tailored to your home and lifestyle.

From single-room solutions to whole-home comfort, our experienced team helps you choose the right system and installs it with precision for long-lasting performance and reliability. Schedule your mini split installation consultation with GEM today and take control of your home’s comfort.

(833) 222-2953

Technician installing a ductless mini split on a wall


(833) 222-2953

New England’s Trusted Mini Split Installers

GEM has been delivering reliable heating and cooling solutions to Rhode Island and Southeast Massachusetts for more than 75 years.

Our NATE-certified technicians bring extensive experience designing and installing mini split systems that deliver efficient, room-by-room comfort tailored to each home.

As a Carrier Factory Authorized Dealer with a strong local presence, GEM combines proven expertise with modern technology. From system design to final installation, you can count on our team for professional workmanship, clear guidance, and long-term comfort you can trust.


Skilled employees

Trucks on the Road

Years in Business

Emergency Service


What to Expect During Your Mini Split Installation

Mini split installation is a streamlined process designed to deliver efficient, customized comfort with minimal disruption to your home. Here’s how it works:

We begin by evaluating your home, comfort goals, and room layouts to determine the right mini split system and placement. This ensures proper sizing, optimal performance, and efficient heating and cooling.

Before installation day, our team plans equipment placement, electrical needs, and mounting locations. We take steps to protect your home and keep the process clean and organized.

Our technicians install the indoor and outdoor units, connect refrigerant lines and electrical components, and secure everything to manufacturer specifications. The work is completed efficiently and with attention to detail for long-term reliability.

Once installed, we test the system to confirm proper operation and fine-tune settings for comfort and efficiency. Before we leave, we show you how to use your new mini split system and answer any questions so you’re ready to enjoy immediate comfort.

Female Gem Plumbing u0026amp; Heating employee sitting at a desk smiling

(833) 222-2953

What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 9589 reviews
Stephen Doherty
23 hours ago
Thank you for doing the services and now we wait and see if it solves the problem.
Lori M.
1 day ago
Kevin D. was terrific! He was early for the appointment and restored my heat less than 10 minutes! Kevin was personable, knowledgeable and informative. I was very satisfied with his service. Thank you Kevin! 👍👍
Excellent service. Both techs were professional and knowledgeable.
Geoff Schoos
1 day ago
Both David C was excellent! Hecame on time, walked me through what needed to be done, and when completed showed me the final product. He was very professional, pleasant and respectful of our home. I strongly recommend him for any repairs needed.
Kate Mis
1 day ago
Very professional.
Ethan was excellent. He did diagnostics, found the problem, left and got the part for us.
Greg Smith
1 day ago
Good job just what we paid for, but they need to come back and fix the gas line. Hopefully sometime soon.
The guy that showed up at awesome energy and I appreciate it the way he showed up and took care of our problem
Very expensive
Karl Hall
2 days ago
I was somewhat pleased with the information that I received from the first phone call to acquire service. The work that was performed by Anthony Garris was presented in a very professional and informative manner. The work and the service charges were adequate seem to be well represented. If I need any Heating Plumbing or electrical work performed I will not hesitate to call g e m. Thank you!
Jim Baptista
2 days ago
I was not onsite but to quote my tenant, “The guy from Gem was great”
Very professional and respectful
Tiffany C
2 days ago
John and Brian were our technicians. Both gentlemen were knowledgeable, professional and patient and tackled multiple jobs. They arrived early and spent most of the day working on different projects. We very much appreciated their assistance for the day. -P. Ramut/T.Cordery
Stephen Crowell
2 days ago
Joe was friendly and professional. Solved the issue
David Pinkham
2 days ago
Replaced kitchen faucet. Scott was very helpful. He was knowledgable, courteous and profession. Great guy!
Brian sansouci
2 days ago
Great service
John Losoya
2 days ago
Great Job!
tparece
2 days ago
Power surge from winter storm fried everything! They came so fast, and I was a new customer then. I was so impressed I bought the service contract they offer-as I knew there was going to be more required, and they do plumbing and heating, too. This time the replaced my entire electric (fuse) box. Day long project. I like that I get the same service technicians, and they have all been amazing. They follow up on everything, too. 👍🏻
reggie spencer
2 days ago
They came out wishing an hour of my phone call and fix the issue right away
Richard Guzior
2 days ago
Kevin was very polite and courteous. He explained everything
Very thorough and professional; they put our mind at ease!
Eric was great! Had a problem with the first charger and he got on the phone with Tech Support. Very professional and courteous.
Michael S
2 days ago
Erickson and Nick are outstanding technicians. Very pleased with their service. Very efficient, knowledgeable and professional.
Mark Beaudouin
2 days ago
Very professional installation of my new boiler by GEM. The guys were polite, informative and hard working. I’m impressed with the quality of workmanship and service.
Rebecca James
3 days ago
Excellent service for my emergency plumbing issue. Very professional.

GEM technician portrait in front of GEM service truck

(833) 222-2953

Signs It’s Time to Install a New Mini Split

Ductless mini splits are known for efficiency and reliability, but even the best systems don’t last forever.

It may be time to replace your unit if you notice:

If your energy costs are increasing without changes in usage, your mini split may be losing efficiency. Newer systems are designed to deliver the same comfort using less energy.

When your mini split struggles to maintain consistent temperatures, it can indicate aging components or improper sizing. A new system provides reliable, room-by-room comfort you can count on.

Needing repeated service calls is a sign your system may be nearing the end of its useful life. Replacing an older mini split can be more cost-effective than ongoing repairs.

Older mini split systems may lack modern features like advanced inverter technology or smart controls. Upgrading gives you better efficiency, quieter operation, and more control over your comfort.


How Do Ductless Systems Work?

Ductless mini-splits are all-in-one HVAC systems that have both heating and cooling capabilities. They’re compact, energy-efficient units that take up less space and reduce the need for a separate heater and air conditioner. Ductless mini-splits don’t require ductwork, making them great for homes without ducts, smaller homes, and home additions.

Ductless systems have an outdoor compressor connected to individual indoor units in the rooms you want to heat or cool. Mini-splits draw in warm air from outside, cool it, and then redistribute the treated air back into the space while heat is transferred to the outdoor unit to be removed. In the winter, these systems reverse this process and extract heat from the outside air to bring it indoors.

GEM technician interacting with family pets during service call

(833) 222-2953

The Many Benefits of Installing a Mini Split System

Mini split systems offer flexible, efficient comfort without the limitations of traditional ductwork.

They’re a smart solution for homeowners looking to improve comfort, control energy costs, and customize heating and cooling throughout their home. Key mini split benefits include:

Mini splits use advanced inverter technology to adjust output based on demand. This helps reduce energy waste and can lower monthly utility bills.

Each indoor unit operates independently, giving you precise control over temperatures in different areas of your home. You can heat or cool the rooms you use most without conditioning the entire house.

Because mini splits don’t rely on ducts, there’s no energy loss from leaky or poorly insulated ductwork. This makes them ideal for older homes, additions, bonus rooms, and spaces where ducts aren’t practical.

Why Homeowners Choose GEM for Mini Split Installation

Installing a mini split system requires careful planning, proper sizing, and expert installation to deliver the comfort and efficiency you expect.

GEM combines over 75 years of experience with proven processes to ensure your mini split system performs reliably from day one.

Mini split systems require a different approach than traditional HVAC. GEM’s technicians are experienced in designing and installing ductless solutions that deliver efficient, room-by-room comfort.

Founded in 1949, GEM brings generations of home comfort expertise to every installation. Our long history means your project is backed by proven knowledge and trusted workmanship.

Comfort starts with getting the details right. We carefully evaluate your home and usage needs to ensure your mini split system is properly sized and configured for optimal performance.

Our NATE-certified technicians follow manufacturer specifications and industry best practices on every installation. This helps ensure long-term reliability, efficiency, and system lifespan.

We explain your options clearly, keep you informed throughout the process, and treat your home with care. From arrival to cleanup, your comfort and peace of mind come first.

Our relationship doesn’t end after installation. With ongoing service options and the Home Comfort Club Membership, GEM remains your trusted partner for comfort, maintenance, and support well into the future.

GEM technician walking past branded GEM service van

(833) 222-2953


customer and technician interaction

Our GEM Family Cares for Your System’s Entire Life

Your homes HVAC, plumbing and electrical systems work hard all year. Regular maintenance keeps it running efficiently, quietly, and reliably for years to come.

Our Home Comfort Club makes maintenance easy with annual tune-ups, priority scheduling, and discounts on repairs. We catch problems before they become emergencies and keep your home’s systems running the way they should, year after year.


Schedule Your Mini Split Installation with GEM

If you’re ready for efficient, customizable heating and cooling without the need for ductwork, a mini split system could be the perfect solution.

GEM is here to guide you from system selection through professional installation with trusted local expertise. Book online or give us a call to schedule your mini split installation.

GEM technician in front of service truck



Frequently Asked Questions About Mini Splits

Can a mini split heat my home in the winter?

Yes. Modern mini split systems are designed to provide reliable heating even in cold New England temperatures when properly sized and installed.

Is a mini split a good option for my home?

Mini splits are ideal for homes with additions, finished basements, older layouts, or rooms that are difficult to heat or cool. GEM will assess your home and recommend the best solution for your comfort needs.

How long does mini split installation take?

Most mini split installations are completed in one day, depending on the number of indoor units and system complexity. GEM plans every detail to keep the process efficient and minimize disruption to your home.

Does GEM handle permits and electrical work?

Yes. GEM manages all required permits and coordinates electrical connections as part of the installation process to ensure everything meets local codes.

How many indoor units can I install?

Mini split systems can support a single room or multiple zones throughout your home. GEM will help determine the right configuration based on your layout and comfort goals.

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