Enjoy Reliable Heating and Cooling Throughout Your Home with a Ductless Mini Split

Mini split systems offer flexible, energy-efficient heating and cooling without the need for ductwork.

They’re ideal for homes with additions, finished basements, older layouts, or rooms that never seem comfortable. At GEM Plumbing & Heating Services, LLC, we design and install mini split systems tailored to your home and lifestyle.

From single-room solutions to whole-home comfort, our experienced team helps you choose the right system and installs it with precision for long-lasting performance and reliability. Schedule your mini split installation consultation with GEM today and take control of your home’s comfort.

(833) 222-2953

Technician installing a ductless mini split on a wall


(833) 222-2953

New England’s Trusted Mini Split Installers

GEM has been delivering reliable heating and cooling solutions to Rhode Island and Southeast Massachusetts for more than 75 years.

Our NATE-certified technicians bring extensive experience designing and installing mini split systems that deliver efficient, room-by-room comfort tailored to each home.

As a Carrier Factory Authorized Dealer with a strong local presence, GEM combines proven expertise with modern technology. From system design to final installation, you can count on our team for professional workmanship, clear guidance, and long-term comfort you can trust.


Skilled employees

Trucks on the Road

Years in Business

Emergency Service


What to Expect During Your Mini Split Installation

Mini split installation is a streamlined process designed to deliver efficient, customized comfort with minimal disruption to your home. Here’s how it works:

We begin by evaluating your home, comfort goals, and room layouts to determine the right mini split system and placement. This ensures proper sizing, optimal performance, and efficient heating and cooling.

Before installation day, our team plans equipment placement, electrical needs, and mounting locations. We take steps to protect your home and keep the process clean and organized.

Our technicians install the indoor and outdoor units, connect refrigerant lines and electrical components, and secure everything to manufacturer specifications. The work is completed efficiently and with attention to detail for long-term reliability.

Once installed, we test the system to confirm proper operation and fine-tune settings for comfort and efficiency. Before we leave, we show you how to use your new mini split system and answer any questions so you’re ready to enjoy immediate comfort.

Female Gem Plumbing u0026amp; Heating employee sitting at a desk smiling

(833) 222-2953

What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 9241 reviews
Very good. Technician determined fluids were empty. Was able to fill with dye and rescheduled future appt to search for leaks
Has already identified leak in condenser at pipe connection.
Hopefully will resolve in future visit.
System is operational at this time.
Very professional and pleasant person.
Thank you,
A
Michael Collins was prompt, knowledgeable and very professional. He diagnosed my problem and rectified it on site.
Quick, professional and THEY FIX IT. Very thankful to have to AC back. Thanks
Excellent job. Douglas is very competent and professional. This was the first time that he has done work for us and he was very competent. We also appreciated that he spent time explaining the problem in a very patiently and clearly.
No repair was performed at this time
I had to pay a diagnostic fee.
David was outstanding.
Showed up on time, professional yet friendly, explained how my digital thermostat worked and then proceeded to service my burner.
Great customer service skills.
Very knowledgeable
Dave was very professional and helpful did a amazing job. Saved me and my wife a headache. Thanks u guys at GEM plumbing
Courteous friendly service people, give complete information about work needed.
Replaced water faucet in our garage.
Great service!
I would recommend this company any day! Steve was awesome and professional. Know his job very well.
James called explaining he was at our cottage for AC maintenance and checking on our new system.
Quick, easy, efficient and clean and Courteous.
I was not a service call. It’s just a yearly check up on the air conditioner. I did not meet Thomas personally, but my wife said he was very nice man. you must’ve needed a garden hose for something. I noticed it was moved, but it was wrapped very nicely and put back where where he found it. I appreciate that. overall, we were very pleased with the service. Thank you.
Outstanding
Extremely happy
fantastic technician and service!
Great company to work with! Good communication, availability and the plumbers who came to pull a gas line were professional. Would definitely use their services again.
We received great service and happy with the results!
Tony and Kevin were great, very professional and very knowledgeable- they listened to what I thought was going on, started there and quickly solved the A/C airflow issue. In this day and age and how expensive everything seems to be it was refreshing that Tony seemed very aware of pricing and as a result of their experience and efficiency make the bill very reasonable
Aaron was knowledgeable and extremely helpful
Technicians Steve Gray and Chase were Outstanding in every detail from presentation to knowledge , expertise and commitment to resolving my problem. I am a very please customer and I just need to say Steve and Chase represent your company extremely well. I will continue to be a very loyal customer. Thank you
Xavier and Mike did an excellent job.
We were very happy with the Service! Jacob and his “understudy” showed a very professional and efficient service. Jacob seem to be very experienced, and knowledgeable, and can think outside of the box. For over 20 years every time we had the boiler serviced, louvre was recommended as a solution for the low air supply.. Jacob saw the unused 4 inch dryer duck which is already in place and with minor modification can provide more air, which I thought was a brilliant idea. Highly recommend this team to anyone!
Nicholas from GEM was very informative and fixed our problems and gave good advice. Thank you!
Generator maintenance. Excellent in all respects.

GEM technician portrait in front of GEM service truck

(833) 222-2953

Signs It’s Time to Install a New Mini Split

Ductless mini splits are known for efficiency and reliability, but even the best systems don’t last forever.

It may be time to replace your unit if you notice:

If your energy costs are increasing without changes in usage, your mini split may be losing efficiency. Newer systems are designed to deliver the same comfort using less energy.

When your mini split struggles to maintain consistent temperatures, it can indicate aging components or improper sizing. A new system provides reliable, room-by-room comfort you can count on.

Needing repeated service calls is a sign your system may be nearing the end of its useful life. Replacing an older mini split can be more cost-effective than ongoing repairs.

Older mini split systems may lack modern features like advanced inverter technology or smart controls. Upgrading gives you better efficiency, quieter operation, and more control over your comfort.


How Do Ductless Systems Work?

Ductless mini-splits are all-in-one HVAC systems that have both heating and cooling capabilities. They’re compact, energy-efficient units that take up less space and reduce the need for a separate heater and air conditioner. Ductless mini-splits don’t require ductwork, making them great for homes without ducts, smaller homes, and home additions.

Ductless systems have an outdoor compressor connected to individual indoor units in the rooms you want to heat or cool. Mini-splits draw in warm air from outside, cool it, and then redistribute the treated air back into the space while heat is transferred to the outdoor unit to be removed. In the winter, these systems reverse this process and extract heat from the outside air to bring it indoors.

GEM technician interacting with family pets during service call

(833) 222-2953

The Many Benefits of Installing a Mini Split System

Mini split systems offer flexible, efficient comfort without the limitations of traditional ductwork.

They’re a smart solution for homeowners looking to improve comfort, control energy costs, and customize heating and cooling throughout their home. Key mini split benefits include:

Mini splits use advanced inverter technology to adjust output based on demand. This helps reduce energy waste and can lower monthly utility bills.

Each indoor unit operates independently, giving you precise control over temperatures in different areas of your home. You can heat or cool the rooms you use most without conditioning the entire house.

Because mini splits don’t rely on ducts, there’s no energy loss from leaky or poorly insulated ductwork. This makes them ideal for older homes, additions, bonus rooms, and spaces where ducts aren’t practical.

Why Homeowners Choose GEM for Mini Split Installation

Installing a mini split system requires careful planning, proper sizing, and expert installation to deliver the comfort and efficiency you expect.

GEM combines over 75 years of experience with proven processes to ensure your mini split system performs reliably from day one.

Mini split systems require a different approach than traditional HVAC. GEM’s technicians are experienced in designing and installing ductless solutions that deliver efficient, room-by-room comfort.

Founded in 1949, GEM brings generations of home comfort expertise to every installation. Our long history means your project is backed by proven knowledge and trusted workmanship.

Comfort starts with getting the details right. We carefully evaluate your home and usage needs to ensure your mini split system is properly sized and configured for optimal performance.

Our NATE-certified technicians follow manufacturer specifications and industry best practices on every installation. This helps ensure long-term reliability, efficiency, and system lifespan.

We explain your options clearly, keep you informed throughout the process, and treat your home with care. From arrival to cleanup, your comfort and peace of mind come first.

Our relationship doesn’t end after installation. With ongoing service options and the Home Comfort Club Membership, GEM remains your trusted partner for comfort, maintenance, and support well into the future.

GEM technician walking past branded GEM service van

(833) 222-2953


customer and technician interaction

Our GEM Family Cares for Your System’s Entire Life

Your homes HVAC, plumbing and electrical systems work hard all year. Regular maintenance keeps it running efficiently, quietly, and reliably for years to come.

Our Home Comfort Club makes maintenance easy with annual tune-ups, priority scheduling, and discounts on repairs. We catch problems before they become emergencies and keep your home’s systems running the way they should, year after year.


Schedule Your Mini Split Installation with GEM

If you’re ready for efficient, customizable heating and cooling without the need for ductwork, a mini split system could be the perfect solution.

GEM is here to guide you from system selection through professional installation with trusted local expertise. Book online or give us a call to schedule your mini split installation.

GEM technician in front of service truck



Frequently Asked Questions About Mini Splits

Can a mini split heat my home in the winter?

Yes. Modern mini split systems are designed to provide reliable heating even in cold New England temperatures when properly sized and installed.

Is a mini split a good option for my home?

Mini splits are ideal for homes with additions, finished basements, older layouts, or rooms that are difficult to heat or cool. GEM will assess your home and recommend the best solution for your comfort needs.

How long does mini split installation take?

Most mini split installations are completed in one day, depending on the number of indoor units and system complexity. GEM plans every detail to keep the process efficient and minimize disruption to your home.

Does GEM handle permits and electrical work?

Yes. GEM manages all required permits and coordinates electrical connections as part of the installation process to ensure everything meets local codes.

How many indoor units can I install?

Mini split systems can support a single room or multiple zones throughout your home. GEM will help determine the right configuration based on your layout and comfort goals.

Redeem Offer

Your Promotional Selection Has Been Applied!

This field is for validation purposes and should be left unchanged.
Newsletter Signup
This field is hidden when viewing the form