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New High-Efficiency Hot Water System + One Year of Free Home Comfort Club

Same-Day HVAC, Plumbing, Drain & Electrical Services

24/7 repair and installation needs across Rhode Island, Massachusetts, and Connecticut.

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4.6
Based on 9686 reviews
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Carrier Residential Factory Authorized Dealer
North American Technician Excellence - NATE - Certifying the Finest in HVACR
Mass Save | Heat Pump Installer

Top-Rated Rhode Island, Massachusetts & Connecticut HVAC, Plumbing & Electrical Services

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Heating & Cooling

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Electrical

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Commercial

Our family has proudly served the greater Providence area for 75 years. We remain committed to offering high-quality home services in New England.

700

Skilled employees

500

Trucks on the Road

Massachusetts Locations

Rhode Island Locations

Connecticut Locations
  • Danbury
  • East Lyme

Don’t Trust Your Home & Family to Just Anyone.

Why are GEM Contractors the Best in Southern New England?

  • Multi-licensed technicians
  • Free estimates for new installations
  • Financing available
  • 24/7 service and phone support
  • All your service solutions in one place
  • Same-Day Service

75

Years in Business

24/7

Emergency Service

customer and technician interaction

The Home Comfort Club

Service plan starting at

$49.99 /mo

All Service Plans

Peace of Mind, Worry-Free

Maintaining your home can be stressful. Let us help.

About GEM
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Increased Home Value & Comfort

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Preserve your home’s value, extend your equipment’s life span, and ease your worries with our membership plans.

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You’re Always in Good Hands, 24/7

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Trust us to always send our best local, trained, and screened technicians to your home, no matter the hour.

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Save Money, Do More

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With us, you can spend less money to take better care of your home.

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Around-the-House Maintenance Tune-Ups

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Keep all parts of your home operating at peak efficiency with regular maintenance tune-ups.

Savings You Can Count On

Take advantage of our current offers, rebates & coupons!

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Explore Rebates

  • $500 OFF

    Electrical Panel Replacement

    Expires:

    03/31/2027

    $500 OFF – Electrical Panel Replacement

    *One per customer. Cannot be combined with any other offer. Must be presented at time of service. Residential Only.

    Two GEM employees standing at the back of a GEM service van

    $500 OFF Electrical Panel Replacement

    Special Promotion: $500 OFF Electrical Panel Replacement

    Get $500 OFF an Electrical Panel Replacement. This deal is good from now until 3/31/2027.

    Disclaimer: *One per customer. Cannot be combined with any other offer. Must be presented at time of service. Residential Only.

    Quality You Can Trust

    Seventy-five years ago, we began providing best-in-class heating, cooling, plumbing, drain cleaning, and electrical services with unparalleled customer service. Today, our technicians are the best in the business. Our licensed and insured professionals will treat your home and needs with care and respect. When you work with GEM, you will receive extraordinary service, world-class solutions, and unquestionable value—with a 100% satisfaction guarantee. Schedule a visit with our experts today for unmatched customer service, professionalism and a flawless climate solution that meets your family’s comfort needs.

    IS THERE A GEM LOCATION NEAR ME?

    Choose GEM for Your Home Service Needs!

    Reliable home services from a team you can count on.

    From heating and cooling to plumbing and electrical, GEM is here to help keep your home comfortable, safe, and running smoothly. Whether you need a repair, replacement, installation, or routine maintenance, our experienced team is ready to help.

    Schedule your service with GEM today!

  • Clear Any Clog Today

    for a Flat-Rate of $99 with free video camera inspection

    Expires:

    12/01/2026

    Clear Any Clog Today – for a Flat-Rate of $99 with free video camera inspection

    *Includes complimentary main drain camera inspection during normal business hours. Residential only; excludes tenant/landlord properties. Outside accessible clean-out required; toilet/fixture removal not included. Cannot be combined with other offers or discounts. If the main drain cannot be opened, the fee will be waived and additional options may be presented. Does not apply to CT customers at this time.

    Two GEM employees standing at the back of a GEM service van

    Clear Any Clog Today for a Flat-Rate of $99 With a Free Video Camera Inspection

    Special Promotion: Clear Any Clog Today for a Flat-Rate of $99 With a Free Video Camera Inspection

    Get Clear Any Clog Today for a Flat-Rate of $99 With a Free Video Camera Inspection. This deal is good from now until 12/01/26.

    Disclaimer: *Includes complimentary main drain camera inspection during normal business hours. Residential only; excludes tenant/landlord properties. Outside accessible clean-out required; toilet/fixture removal not included. Cannot be combined with other offers or discounts. If the main drain cannot be opened, the fee will be waived and additional options may be presented. Does not apply to CT customers at this time.

    Quality You Can Trust

    Seventy-five years ago, we began providing best-in-class heating, cooling, plumbing, drain cleaning, and electrical services with unparalleled customer service. Today, our technicians are the best in the business. Our licensed and insured professionals will treat your home and needs with care and respect. When you work with GEM, you will receive extraordinary service, world-class solutions, and unquestionable value—with a 100% satisfaction guarantee. Schedule a visit with our experts today for unmatched customer service, professionalism and a flawless climate solution that meets your family’s comfort needs.

    IS THERE A GEM LOCATION NEAR ME?

    Choose GEM for Your Home Service Needs!

    Reliable home services from a team you can count on.

    From heating and cooling to plumbing and electrical, GEM is here to help keep your home comfortable, safe, and running smoothly. Whether you need a repair, replacement, installation, or routine maintenance, our experienced team is ready to help.

    Schedule your service with GEM today!

  • Up to $1,000 OFF

    New High-Efficiency Hot Water System + One Year of Free Home Comfort Club

    Expires:

    12/01/2026

    Up to $1,000 OFF – New High-Efficiency Hot Water System + One Year of Free Home Comfort Club

    *Qualifying equipment only. One per customer. Not to be combined with any other offer not stated here. Residential Only.

    Two GEM employees standing at the back of a GEM service van

    Up to $1,000 OFF a New High-Efficiency Hot Water System + One Year of Free Home Comfort Club

    close up on residential water heater in basement

    Special Promotion: Up to $1,000 OFF a New High-Efficiency Hot Water System + One Year of Free Home Comfort Club

    Get Up to $1,000 OFF a New High-Efficiency Hot Water System + One Year of Free Home Comfort Club. This deal is good from now until 12/01/26.

    Disclaimer: *Qualifying equipment only. One per customer. Not to be combined with any other offer not stated here. Residential Only.

    Quality You Can Trust

    Seventy-five years ago, we began providing best-in-class heating, cooling, plumbing, drain cleaning, and electrical services with unparalleled customer service. Today, our technicians are the best in the business. Our licensed and insured professionals will treat your home and needs with care and respect. When you work with GEM, you will receive extraordinary service, world-class solutions, and unquestionable value—with a 100% satisfaction guarantee. Schedule a visit with our experts today for unmatched customer service, professionalism and a flawless climate solution that meets your family’s comfort needs.

    IS THERE A GEM LOCATION NEAR ME?

    Choose GEM for Your Home Service Needs!

    Reliable home services from a team you can count on.

    From heating and cooling to plumbing and electrical, GEM is here to help keep your home comfortable, safe, and running smoothly. Whether you need a repair, replacement, installation, or routine maintenance, our experienced team is ready to help.

    Schedule your service with GEM today!

  • Install a high-efficiency hot water system

    for $0 down, with Payments Starting as low as $99/Month OR 18 Months No Interest*

    Expires:

    12/01/2026

    Install a high-efficiency hot water system – for $0 down, with Payments Starting as low as $99/Month OR 18 Months No Interest*

    *Subject to credit approval. No Interest, With Payments: Deferred Interest Plan 2631. Interest waived if amount financed is paid in full within 18 month Promo Period. 84 monthly payments required, including during the Promo Period. Rates range from 17.99%-24.99% APR. Residential only.

    Two GEM employees standing at the back of a GEM service van

    Install a High-Efficiency Hot Water System for $0 Down, with Payments Starting as low as $99/Month OR 18 Months No Interest*

    Residential water heater installation by GEM plumber

    Financing Offer: Install a High-Efficiency Hot Water System for $0 Down, with Payments Starting as low as $99/Month OR 18 Months No Interest*

    Install a High-Efficiency Hot Water System for $0 Down, with Payments Starting as low as $99/Month OR 18 Months No Interest*. This deal is good from now until 12/01/26.

    Disclaimer: *Subject to credit approval. No Interest, With Payments: Deferred Interest Plan 2631. Interest waived if amount financed is paid in full within 18 month Promo Period. 84 monthly payments required, including during the Promo Period. Rates range from 17.99%-24.99% APR. Residential only.

    Quality You Can Trust

    Seventy-five years ago, we began providing best-in-class heating, cooling, plumbing, drain cleaning, and electrical services with unparalleled customer service. Today, our technicians are the best in the business. Our licensed and insured professionals will treat your home and needs with care and respect. When you work with GEM, you will receive extraordinary service, world-class solutions, and unquestionable value—with a 100% satisfaction guarantee. Schedule a visit with our experts today for unmatched customer service, professionalism and a flawless climate solution that meets your family’s comfort needs.

    IS THERE A GEM LOCATION NEAR ME?

    Choose GEM for Your Home Service Needs!

    Reliable home services from a team you can count on.

    From heating and cooling to plumbing and electrical, GEM is here to help keep your home comfortable, safe, and running smoothly. Whether you need a repair, replacement, installation, or routine maintenance, our experienced team is ready to help.

    Schedule your service with GEM today!

  • Financing: Install a New Heating System

    for $0 down with Payments Starting as low as $89/Month OR 18 Months No Interest*

    Expires:

    12/01/2026

    Financing: Install a New Heating System – for $0 down with Payments Starting as low as $89/Month OR 18 Months No Interest*

    *Subject to credit approval. No Interest, With Payments: Deferred Interest Plan 2631. Interest waived if amount financed is paid in full within 18 month Promo Period. 84 monthly payments required, including during the Promo Period. Rates range from 17.99%-24.99% APR. Residential only.

    Two GEM employees standing at the back of a GEM service van

    Financing: Install a New Heating System for $0 down with Payments Starting as low as $89/Month OR 18 Months No Interest*

    Close-up of man hands setting the temperature of water in Electric Boiler

    Financing Offer: Install a New Heating System for $0 down with Payments Starting as low as $89/Month OR 18 Months No Interest*

    Install a New Heating System for $0 down with Payments Starting as low as $89/Month OR 18 Months No Interest*This deal is good from now until 12/01/27.

    Disclaimer: *Subject to credit approval. No Interest, With Payments: Deferred Interest Plan 2631. Interest waived if amount financed is paid in full within 18 month Promo Period. 84 monthly payments required, including during the Promo Period. Rates range from 17.99%-24.99% APR. Residential only.

    Quality You Can Trust

    Seventy-five years ago, we began providing best-in-class heating, cooling, plumbing, drain cleaning, and electrical services with unparalleled customer service. Today, our technicians are the best in the business. Our licensed and insured professionals will treat your home and needs with care and respect. When you work with GEM, you will receive extraordinary service, world-class solutions, and unquestionable value—with a 100% satisfaction guarantee. Schedule a visit with our experts today for unmatched customer service, professionalism and a flawless climate solution that meets your family’s comfort needs.

    IS THERE A GEM LOCATION NEAR ME?

    Choose GEM for Your Home Service Needs!

    Reliable home services from a team you can count on.

    From heating and cooling to plumbing and electrical, GEM is here to help keep your home comfortable, safe, and running smoothly. Whether you need a repair, replacement, installation, or routine maintenance, our experienced team is ready to help.

    Schedule your service with GEM today!

  • $500 OFF Air Scrubber

    with full HVAC install

    Expires:

    12/01/2026

    $500 OFF Air Scrubber – with full HVAC install

    *Cannot be combined with any other offer or discount. One per customer. Residential only. Must be presented at time of service.

    Two GEM employees standing at the back of a GEM service van

    $500 OFF Air Scrubber with full HVAC install

    A plumber puts a drain snake in a bathtub. Plumbers can provide drain cleaning tips to Rhode Island and Massachusetts homeowners to avoid bad smells.

    Special Promotion: $500 OFF Air Scrubber with full HVAC install

    Get $500 OFF Air Scrubber with full HVAC install. This deal is good from now until 12/1/2026.

    Disclaimer: *Cannot be combined with any other offer or discount. One per customer. Residential only. Must be presented at time of service.

    Quality You Can Trust

    Seventy-five years ago, we began providing best-in-class heating, cooling, plumbing, drain cleaning, and electrical services with unparalleled customer service. Today, our technicians are the best in the business. Our licensed and insured professionals will treat your home and needs with care and respect. When you work with GEM, you will receive extraordinary service, world-class solutions, and unquestionable value—with a 100% satisfaction guarantee. Schedule a visit with our experts today for unmatched customer service, professionalism and a flawless climate solution that meets your family’s comfort needs.

    IS THERE A GEM LOCATION NEAR ME?

    Choose GEM for Your Home Service Needs!

    Reliable home services from a team you can count on.

    From heating and cooling to plumbing and electrical, GEM is here to help keep your home comfortable, safe, and running smoothly. Whether you need a repair, replacement, installation, or routine maintenance, our experienced team is ready to help.

    Schedule your service with GEM today!

  • $100 OFF

    Air Scrubber Installation

    Expires:

    12/01/2026

    $100 OFF – Air Scrubber Installation

    *Cannot be combined with any other offer or discount. One per customer. Residential only. Must be presented at time of service.

    Two GEM employees standing at the back of a GEM service van

    $100 OFF an Air Scrubber Installation

    GEM technician explaining service options to homeowner

    Special Promotion: $100 OFF an Air Scrubber Installation

    Get $100 OFF an Air Scrubber Installation. This deal is good from now until 12/1/2026.

    Disclaimer: *Cannot be combined with any other offer or discount. One per customer. Residential only. Must be presented at time of service.

    Quality You Can Trust

    Seventy-five years ago, we began providing best-in-class heating, cooling, plumbing, drain cleaning, and electrical services with unparalleled customer service. Today, our technicians are the best in the business. Our licensed and insured professionals will treat your home and needs with care and respect. When you work with GEM, you will receive extraordinary service, world-class solutions, and unquestionable value—with a 100% satisfaction guarantee. Schedule a visit with our experts today for unmatched customer service, professionalism and a flawless climate solution that meets your family’s comfort needs.

    IS THERE A GEM LOCATION NEAR ME?

    Choose GEM for Your Home Service Needs!

    Reliable home services from a team you can count on.

    From heating and cooling to plumbing and electrical, GEM is here to help keep your home comfortable, safe, and running smoothly. Whether you need a repair, replacement, installation, or routine maintenance, our experienced team is ready to help.

    Schedule your service with GEM today!

  • FREE

    Main Sewer Drain Camera Inspection

    Expires:

    12/01/2026

    FREE – Main Sewer Drain Camera Inspection

    *Monday through Saturday normal business hours. Clean outs must be made readily accessible prior to appointment. One per customer, cannot be combined with any other offer. Residential only.

    Two GEM employees standing at the back of a GEM service van

    Free Main Sewer Drain Camera Inspection

    A plumber puts a drain snake in a bathtub. Plumbers can provide drain cleaning tips to Rhode Island and Massachusetts homeowners to avoid bad smells.

    Special Promotion: Free Main Sewer Drain Camera Inspection

    Get a Free Main Sewer Drain Camera Inspection. This deal is good from now until 12/1/2026.

    Disclaimer: *Monday through Saturday normal business hours. Clean outs must be made readily accessible prior to appointment. One per customer, cannot be combined with any other offer. Residential only.

    Quality You Can Trust

    Seventy-five years ago, we began providing best-in-class heating, cooling, plumbing, drain cleaning, and electrical services with unparalleled customer service. Today, our technicians are the best in the business. Our licensed and insured professionals will treat your home and needs with care and respect. When you work with GEM, you will receive extraordinary service, world-class solutions, and unquestionable value—with a 100% satisfaction guarantee. Schedule a visit with our experts today for unmatched customer service, professionalism and a flawless climate solution that meets your family’s comfort needs.

    IS THERE A GEM LOCATION NEAR ME?

    Choose GEM for Your Home Service Needs!

    Reliable home services from a team you can count on.

    From heating and cooling to plumbing and electrical, GEM is here to help keep your home comfortable, safe, and running smoothly. Whether you need a repair, replacement, installation, or routine maintenance, our experienced team is ready to help.

    Schedule your service with GEM today!

  • $250 OFF

    HVAC Install for Seniors & Veterans

    Expires:

    12/01/2026

    $250 OFF – HVAC Install for Seniors & Veterans

    *Cannot be combined with any other offer or discount. Residential only. Must be presented at time of service.

    Two GEM employees standing at the back of a GEM service van

    $250 OFF an HVAC Install for Seniors & Veterans

    GEM technician inspecting outdoor HVAC unit at residential home

    Special Promotion: $250 OFF an HVAC Install for Seniors & Veterans

    Get $250 OFF an HVAC Install for Seniors & Veterans. This deal is good from now until 12/1/2026.

    Disclaimer: *Cannot be combined with any other offer or discount. Residential only. Must be presented at time of service.

    Quality You Can Trust

    Seventy-five years ago, we began providing best-in-class heating, cooling, plumbing, drain cleaning, and electrical services with unparalleled customer service. Today, our technicians are the best in the business. Our licensed and insured professionals will treat your home and needs with care and respect. When you work with GEM, you will receive extraordinary service, world-class solutions, and unquestionable value—with a 100% satisfaction guarantee. Schedule a visit with our experts today for unmatched customer service, professionalism and a flawless climate solution that meets your family’s comfort needs.

    IS THERE A GEM LOCATION NEAR ME?

    Choose GEM for Your Home Service Needs!

    Reliable home services from a team you can count on.

    From heating and cooling to plumbing and electrical, GEM is here to help keep your home comfortable, safe, and running smoothly. Whether you need a repair, replacement, installation, or routine maintenance, our experienced team is ready to help.

    Schedule your service with GEM today!

  • Yank The Tank

    We’ll Buy Your Old Tank for $500

    Expires:

    12/01/2026

    Yank The Tank – We’ll Buy Your Old Tank for $500

    *Valid on qualifying water heater installations. One per customer. Cannot be combined with any other offer or discount. Must be presented at time of service. Residential Only.

    Two GEM employees standing at the back of a GEM service van

    Yank The Tank – We’ll Buy Your Old Tank for $500

    GEM HVAC technician inspecting indoor furnace system and helping a homeowner answer, "Why does my furnace turn on and off frequently?"

    Special Promotion: Yank The Tank – We’ll Buy Your Old Tank for $500

    Yank The Tank – We’ll Buy Your Old Tank for $500. This deal is good from now until 12/1/2026.

    Disclaimer: *Valid on qualifying water heater installations. One per customer. Cannot be combined with any other offer or discount. Must be presented at time of service. Residential Only.

    Quality You Can Trust

    Seventy-five years ago, we began providing best-in-class heating, cooling, plumbing, drain cleaning, and electrical services with unparalleled customer service. Today, our technicians are the best in the business. Our licensed and insured professionals will treat your home and needs with care and respect. When you work with GEM, you will receive extraordinary service, world-class solutions, and unquestionable value—with a 100% satisfaction guarantee. Schedule a visit with our experts today for unmatched customer service, professionalism and a flawless climate solution that meets your family’s comfort needs.

    IS THERE A GEM LOCATION NEAR ME?

    Choose GEM for Your Home Service Needs!

    Reliable home services from a team you can count on.

    From heating and cooling to plumbing and electrical, GEM is here to help keep your home comfortable, safe, and running smoothly. Whether you need a repair, replacement, installation, or routine maintenance, our experienced team is ready to help.

    Schedule your service with GEM today!

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What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 9686 reviews
review us on
Patricia Antonelli
15 hours ago
Installed my air conditioner. Excellent service!!!
Barry Wepman
15 hours ago
Brody and Clarissa were really great. Obviously they knew what they were doing and made reasonable recommendations about ongoing service. Most importantly we’ve got heat! And GEM has a new customer!
Robert DelBove
17 hours ago
Kevin arrived on time and I was notified that he was on his way. Good communication on the dispatcher’s part. I showed him the utility room and trusted he would do the work so I got out of his way. He was efficient and got the service completed in no time.
Susan Hand
17 hours ago
All of our electrical outlets needed attention, the ground fault circuits seemed iffy, and labeling on the circuit panel itself was questionable. Angelo was professional, knowledgeable, and efficient. He kept me updated on what he was finding and the repairs he was making as he went from room to room. I will sleep well tonight knowing that our electrical system is now safe and reliable – thank you Angelo!
Sheila Verdi
20 hours ago
Brandon and Matt, are professional and efficient, I am looking forward to working with them on the repairs to my home
Cyril “CJ&” Jonas
21 hours ago
Great job. Orlando did an excellent installation
Ashley Armstrong
22 hours ago
Super quick and did an excellent job.
Steve McLoughlin
22 hours ago
Prompt response.
Rich H
1 day ago
Great service, timely, answered all my questions and explained everything well.
marktsmall
2 days ago
Mike did a fantastic job – fans, lights, outlets… All of things that have been on the list for too long. He was so quick that I had him replace 6 smoke detectors while he was at it. Prompt and professional service done by a guy that I trusted being in my home. Fantastic-
Maria Fullam
2 days ago
I highly reccomend GEM plumbing and heating. The ease of scheduling, top notch professional customer service and knowledgeable technician (thank you William) made us feel more at ease knowing our furnace was in good hands and one less worry. The communication was also top notch..we felt we were a priority. Thank you all.
Robert Cohen
2 days ago
diagnosed issue and fixed it. Explained all
Amy F
2 days ago
Chris C took their time until the job was done right! So kind and explained everything on what they were doing. Very pleased with their customer service 🙂
Zeina S.K.
3 days ago
Luís Herrera and John from Gem Plumbing and Heating did a very good job in the service maintenance of the furnace. They were very thorough, took their time and explained the process in a very simple terms. I recommend GEM for all plumbing and heating services
Denise Norden
3 days ago
We had some leaking water in the basement. It was one of our toilets and a water pipe. The problem was uncovered and resolved quickly. They had everything they needed to fix both problems and cleaned up after themselves.
Elizabeth Draper
3 days ago
Great service
JH
3 days ago
Great job by Erikson
Stephanie Barak
3 days ago
Excellent service. We had an entire system replaced (including ducts) and the team was extremely efficient. I really appreciate the response time when issues arose. Overall five stars!
Elizabeth Meredith
3 days ago
Gem is a good company with pleasant people who are always willing to help.
Roney Brunetti
3 days ago
This job required immediate service and the crew from GEM Plumbing and Heating showed up on time and provided the required service.
Brian Corbin
3 days ago
Thank you Zachary and Josh for the electrical work! Job well done!
Jenn Boyce
3 days ago
We had work done on our boiler which led to other issues with our water tank. Michael and his team were amazing! They were both so friendly and worked hard to ensure everything was done correctly. Thanks for a great experience
Ray Burke
4 days ago
Chris was honest and corrected what was said but never done by a previous company.
Kristen Kuliga
4 days ago
Nick and Shaq who work at GEM were amazing. They stayed all day to make sure my tankless water heater was installed and trouble shot through issues with my pipes and electrical until it all worked. They called in an electrictixian teammate who assisted and was there within an hour. Nick was here yesterday with a colleague to put in the filter and water conditioning and my heater hadn’t arrived yet so they came back again today. GEM Customer service picks up at all hours and sends texts, calls and emails to follow up and update on when the service providers will show up. I have had a membership with them for two years and been extremely happy with their service and efficiency.
Jamie Stlouis
4 days ago
We recently had our ejector pump replaced and our heating system serviced by GEM. Devin, our assigned technician, did an exceptional job! He was courteous, knowledgeable, and thorough. He completed the job in a timely manner and left our house in great shape. I highly recommend this company and their plumbers, especially Devin.

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