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New High-Efficiency Hot Water System + One Year of Free Home Comfort Club

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24/7 repair and installation needs across Rhode Island, Massachusetts, and Connecticut.

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4.6
Based on 9701 reviews
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Carrier Residential Factory Authorized Dealer
North American Technician Excellence - NATE - Certifying the Finest in HVACR
Mass Save | Heat Pump Installer

Top-Rated Rhode Island, Massachusetts & Connecticut HVAC, Plumbing & Electrical Services

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Heating & Cooling

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Electrical

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Commercial

Our family has proudly served the greater Providence area for 75 years. We remain committed to offering high-quality home services in New England.

700

Skilled employees

500

Trucks on the Road

Massachusetts Locations

Rhode Island Locations

Connecticut Locations
  • Danbury
  • East Lyme

Don’t Trust Your Home & Family to Just Anyone.

Why are GEM Contractors the Best in Southern New England?

  • Multi-licensed technicians
  • Free estimates for new installations
  • Financing available
  • 24/7 service and phone support
  • All your service solutions in one place
  • Same-Day Service

75

Years in Business

24/7

Emergency Service

customer and technician interaction

The Home Comfort Club

Service plan starting at

$49.99 /mo

All Service Plans

Peace of Mind, Worry-Free

Maintaining your home can be stressful. Let us help.

About GEM
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Increased Home Value & Comfort

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Preserve your home’s value, extend your equipment’s life span, and ease your worries with our membership plans.

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You’re Always in Good Hands, 24/7

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Trust us to always send our best local, trained, and screened technicians to your home, no matter the hour.

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Save Money, Do More

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With us, you can spend less money to take better care of your home.

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Around-the-House Maintenance Tune-Ups

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Keep all parts of your home operating at peak efficiency with regular maintenance tune-ups.

Savings You Can Count On

Take advantage of our current offers, rebates & coupons!

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Save on Energy Upgrades

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Explore Rebates

  • $500 OFF

    Electrical Panel Replacement

    Expires:

    03/31/2027

    $500 OFF – Electrical Panel Replacement

    *One per customer. Cannot be combined with any other offer. Must be presented at time of service. Residential Only.

    Two GEM employees standing at the back of a GEM service van

    $500 OFF Electrical Panel Replacement

    Special Promotion: $500 OFF Electrical Panel Replacement

    Get $500 OFF an Electrical Panel Replacement. This deal is good from now until 3/31/2027.

    Disclaimer: *One per customer. Cannot be combined with any other offer. Must be presented at time of service. Residential Only.

    Quality You Can Trust

    Seventy-five years ago, we began providing best-in-class heating, cooling, plumbing, drain cleaning, and electrical services with unparalleled customer service. Today, our technicians are the best in the business. Our licensed and insured professionals will treat your home and needs with care and respect. When you work with GEM, you will receive extraordinary service, world-class solutions, and unquestionable value—with a 100% satisfaction guarantee. Schedule a visit with our experts today for unmatched customer service, professionalism and a flawless climate solution that meets your family’s comfort needs.

    IS THERE A GEM LOCATION NEAR ME?

    Choose GEM for Your Home Service Needs!

    Reliable home services from a team you can count on.

    From heating and cooling to plumbing and electrical, GEM is here to help keep your home comfortable, safe, and running smoothly. Whether you need a repair, replacement, installation, or routine maintenance, our experienced team is ready to help.

    Schedule your service with GEM today!

  • Clear Any Clog Today

    for a Flat-Rate of $99 with free video camera inspection

    Expires:

    12/01/2026

    Clear Any Clog Today – for a Flat-Rate of $99 with free video camera inspection

    *Includes complimentary main drain camera inspection during normal business hours. Residential only; excludes tenant/landlord properties. Outside accessible clean-out required; toilet/fixture removal not included. Cannot be combined with other offers or discounts. If the main drain cannot be opened, the fee will be waived and additional options may be presented. Does not apply to CT customers at this time.

    Two GEM employees standing at the back of a GEM service van

    Clear Any Clog Today for a Flat-Rate of $99 With a Free Video Camera Inspection

    Special Promotion: Clear Any Clog Today for a Flat-Rate of $99 With a Free Video Camera Inspection

    Get Clear Any Clog Today for a Flat-Rate of $99 With a Free Video Camera Inspection. This deal is good from now until 12/01/26.

    Disclaimer: *Includes complimentary main drain camera inspection during normal business hours. Residential only; excludes tenant/landlord properties. Outside accessible clean-out required; toilet/fixture removal not included. Cannot be combined with other offers or discounts. If the main drain cannot be opened, the fee will be waived and additional options may be presented. Does not apply to CT customers at this time.

    Quality You Can Trust

    Seventy-five years ago, we began providing best-in-class heating, cooling, plumbing, drain cleaning, and electrical services with unparalleled customer service. Today, our technicians are the best in the business. Our licensed and insured professionals will treat your home and needs with care and respect. When you work with GEM, you will receive extraordinary service, world-class solutions, and unquestionable value—with a 100% satisfaction guarantee. Schedule a visit with our experts today for unmatched customer service, professionalism and a flawless climate solution that meets your family’s comfort needs.

    IS THERE A GEM LOCATION NEAR ME?

    Choose GEM for Your Home Service Needs!

    Reliable home services from a team you can count on.

    From heating and cooling to plumbing and electrical, GEM is here to help keep your home comfortable, safe, and running smoothly. Whether you need a repair, replacement, installation, or routine maintenance, our experienced team is ready to help.

    Schedule your service with GEM today!

  • Up to $1,000 OFF

    New High-Efficiency Hot Water System + One Year of Free Home Comfort Club

    Expires:

    12/01/2026

    Up to $1,000 OFF – New High-Efficiency Hot Water System + One Year of Free Home Comfort Club

    *Qualifying equipment only. One per customer. Not to be combined with any other offer not stated here. Residential Only.

    Two GEM employees standing at the back of a GEM service van

    Up to $1,000 OFF a New High-Efficiency Hot Water System + One Year of Free Home Comfort Club

    close up on residential water heater in basement

    Special Promotion: Up to $1,000 OFF a New High-Efficiency Hot Water System + One Year of Free Home Comfort Club

    Get Up to $1,000 OFF a New High-Efficiency Hot Water System + One Year of Free Home Comfort Club. This deal is good from now until 12/01/26.

    Disclaimer: *Qualifying equipment only. One per customer. Not to be combined with any other offer not stated here. Residential Only.

    Quality You Can Trust

    Seventy-five years ago, we began providing best-in-class heating, cooling, plumbing, drain cleaning, and electrical services with unparalleled customer service. Today, our technicians are the best in the business. Our licensed and insured professionals will treat your home and needs with care and respect. When you work with GEM, you will receive extraordinary service, world-class solutions, and unquestionable value—with a 100% satisfaction guarantee. Schedule a visit with our experts today for unmatched customer service, professionalism and a flawless climate solution that meets your family’s comfort needs.

    IS THERE A GEM LOCATION NEAR ME?

    Choose GEM for Your Home Service Needs!

    Reliable home services from a team you can count on.

    From heating and cooling to plumbing and electrical, GEM is here to help keep your home comfortable, safe, and running smoothly. Whether you need a repair, replacement, installation, or routine maintenance, our experienced team is ready to help.

    Schedule your service with GEM today!

  • Install a high-efficiency hot water system

    for $0 down, with Payments Starting as low as $99/Month OR 18 Months No Interest*

    Expires:

    12/01/2026

    Install a high-efficiency hot water system – for $0 down, with Payments Starting as low as $99/Month OR 18 Months No Interest*

    *Subject to credit approval. No Interest, With Payments: Deferred Interest Plan 2631. Interest waived if amount financed is paid in full within 18 month Promo Period. 84 monthly payments required, including during the Promo Period. Rates range from 17.99%-24.99% APR. Residential only.

    Two GEM employees standing at the back of a GEM service van

    Install a High-Efficiency Hot Water System for $0 Down, with Payments Starting as low as $99/Month OR 18 Months No Interest*

    Residential water heater installation by GEM plumber

    Financing Offer: Install a High-Efficiency Hot Water System for $0 Down, with Payments Starting as low as $99/Month OR 18 Months No Interest*

    Install a High-Efficiency Hot Water System for $0 Down, with Payments Starting as low as $99/Month OR 18 Months No Interest*. This deal is good from now until 12/01/26.

    Disclaimer: *Subject to credit approval. No Interest, With Payments: Deferred Interest Plan 2631. Interest waived if amount financed is paid in full within 18 month Promo Period. 84 monthly payments required, including during the Promo Period. Rates range from 17.99%-24.99% APR. Residential only.

    Quality You Can Trust

    Seventy-five years ago, we began providing best-in-class heating, cooling, plumbing, drain cleaning, and electrical services with unparalleled customer service. Today, our technicians are the best in the business. Our licensed and insured professionals will treat your home and needs with care and respect. When you work with GEM, you will receive extraordinary service, world-class solutions, and unquestionable value—with a 100% satisfaction guarantee. Schedule a visit with our experts today for unmatched customer service, professionalism and a flawless climate solution that meets your family’s comfort needs.

    IS THERE A GEM LOCATION NEAR ME?

    Choose GEM for Your Home Service Needs!

    Reliable home services from a team you can count on.

    From heating and cooling to plumbing and electrical, GEM is here to help keep your home comfortable, safe, and running smoothly. Whether you need a repair, replacement, installation, or routine maintenance, our experienced team is ready to help.

    Schedule your service with GEM today!

  • Financing: Install a New Heating System

    for $0 down with Payments Starting as low as $89/Month OR 18 Months No Interest*

    Expires:

    12/01/2026

    Financing: Install a New Heating System – for $0 down with Payments Starting as low as $89/Month OR 18 Months No Interest*

    *Subject to credit approval. No Interest, With Payments: Deferred Interest Plan 2631. Interest waived if amount financed is paid in full within 18 month Promo Period. 84 monthly payments required, including during the Promo Period. Rates range from 17.99%-24.99% APR. Residential only.

    Two GEM employees standing at the back of a GEM service van

    Financing: Install a New Heating System for $0 down with Payments Starting as low as $89/Month OR 18 Months No Interest*

    Close-up of man hands setting the temperature of water in Electric Boiler

    Financing Offer: Install a New Heating System for $0 down with Payments Starting as low as $89/Month OR 18 Months No Interest*

    Install a New Heating System for $0 down with Payments Starting as low as $89/Month OR 18 Months No Interest*This deal is good from now until 12/01/27.

    Disclaimer: *Subject to credit approval. No Interest, With Payments: Deferred Interest Plan 2631. Interest waived if amount financed is paid in full within 18 month Promo Period. 84 monthly payments required, including during the Promo Period. Rates range from 17.99%-24.99% APR. Residential only.

    Quality You Can Trust

    Seventy-five years ago, we began providing best-in-class heating, cooling, plumbing, drain cleaning, and electrical services with unparalleled customer service. Today, our technicians are the best in the business. Our licensed and insured professionals will treat your home and needs with care and respect. When you work with GEM, you will receive extraordinary service, world-class solutions, and unquestionable value—with a 100% satisfaction guarantee. Schedule a visit with our experts today for unmatched customer service, professionalism and a flawless climate solution that meets your family’s comfort needs.

    IS THERE A GEM LOCATION NEAR ME?

    Choose GEM for Your Home Service Needs!

    Reliable home services from a team you can count on.

    From heating and cooling to plumbing and electrical, GEM is here to help keep your home comfortable, safe, and running smoothly. Whether you need a repair, replacement, installation, or routine maintenance, our experienced team is ready to help.

    Schedule your service with GEM today!

  • $500 OFF Air Scrubber

    with full HVAC install

    Expires:

    12/01/2026

    $500 OFF Air Scrubber – with full HVAC install

    *Cannot be combined with any other offer or discount. One per customer. Residential only. Must be presented at time of service.

    Two GEM employees standing at the back of a GEM service van

    $500 OFF Air Scrubber with full HVAC install

    A plumber puts a drain snake in a bathtub. Plumbers can provide drain cleaning tips to Rhode Island and Massachusetts homeowners to avoid bad smells.

    Special Promotion: $500 OFF Air Scrubber with full HVAC install

    Get $500 OFF Air Scrubber with full HVAC install. This deal is good from now until 12/1/2026.

    Disclaimer: *Cannot be combined with any other offer or discount. One per customer. Residential only. Must be presented at time of service.

    Quality You Can Trust

    Seventy-five years ago, we began providing best-in-class heating, cooling, plumbing, drain cleaning, and electrical services with unparalleled customer service. Today, our technicians are the best in the business. Our licensed and insured professionals will treat your home and needs with care and respect. When you work with GEM, you will receive extraordinary service, world-class solutions, and unquestionable value—with a 100% satisfaction guarantee. Schedule a visit with our experts today for unmatched customer service, professionalism and a flawless climate solution that meets your family’s comfort needs.

    IS THERE A GEM LOCATION NEAR ME?

    Choose GEM for Your Home Service Needs!

    Reliable home services from a team you can count on.

    From heating and cooling to plumbing and electrical, GEM is here to help keep your home comfortable, safe, and running smoothly. Whether you need a repair, replacement, installation, or routine maintenance, our experienced team is ready to help.

    Schedule your service with GEM today!

  • $100 OFF

    Air Scrubber Installation

    Expires:

    12/01/2026

    $100 OFF – Air Scrubber Installation

    *Cannot be combined with any other offer or discount. One per customer. Residential only. Must be presented at time of service.

    Two GEM employees standing at the back of a GEM service van

    $100 OFF an Air Scrubber Installation

    GEM technician explaining service options to homeowner

    Special Promotion: $100 OFF an Air Scrubber Installation

    Get $100 OFF an Air Scrubber Installation. This deal is good from now until 12/1/2026.

    Disclaimer: *Cannot be combined with any other offer or discount. One per customer. Residential only. Must be presented at time of service.

    Quality You Can Trust

    Seventy-five years ago, we began providing best-in-class heating, cooling, plumbing, drain cleaning, and electrical services with unparalleled customer service. Today, our technicians are the best in the business. Our licensed and insured professionals will treat your home and needs with care and respect. When you work with GEM, you will receive extraordinary service, world-class solutions, and unquestionable value—with a 100% satisfaction guarantee. Schedule a visit with our experts today for unmatched customer service, professionalism and a flawless climate solution that meets your family’s comfort needs.

    IS THERE A GEM LOCATION NEAR ME?

    Choose GEM for Your Home Service Needs!

    Reliable home services from a team you can count on.

    From heating and cooling to plumbing and electrical, GEM is here to help keep your home comfortable, safe, and running smoothly. Whether you need a repair, replacement, installation, or routine maintenance, our experienced team is ready to help.

    Schedule your service with GEM today!

  • FREE

    Main Sewer Drain Camera Inspection

    Expires:

    12/01/2026

    FREE – Main Sewer Drain Camera Inspection

    *Monday through Saturday normal business hours. Clean outs must be made readily accessible prior to appointment. One per customer, cannot be combined with any other offer. Residential only.

    Two GEM employees standing at the back of a GEM service van

    Free Main Sewer Drain Camera Inspection

    A plumber puts a drain snake in a bathtub. Plumbers can provide drain cleaning tips to Rhode Island and Massachusetts homeowners to avoid bad smells.

    Special Promotion: Free Main Sewer Drain Camera Inspection

    Get a Free Main Sewer Drain Camera Inspection. This deal is good from now until 12/1/2026.

    Disclaimer: *Monday through Saturday normal business hours. Clean outs must be made readily accessible prior to appointment. One per customer, cannot be combined with any other offer. Residential only.

    Quality You Can Trust

    Seventy-five years ago, we began providing best-in-class heating, cooling, plumbing, drain cleaning, and electrical services with unparalleled customer service. Today, our technicians are the best in the business. Our licensed and insured professionals will treat your home and needs with care and respect. When you work with GEM, you will receive extraordinary service, world-class solutions, and unquestionable value—with a 100% satisfaction guarantee. Schedule a visit with our experts today for unmatched customer service, professionalism and a flawless climate solution that meets your family’s comfort needs.

    IS THERE A GEM LOCATION NEAR ME?

    Choose GEM for Your Home Service Needs!

    Reliable home services from a team you can count on.

    From heating and cooling to plumbing and electrical, GEM is here to help keep your home comfortable, safe, and running smoothly. Whether you need a repair, replacement, installation, or routine maintenance, our experienced team is ready to help.

    Schedule your service with GEM today!

  • $250 OFF

    HVAC Install for Seniors & Veterans

    Expires:

    12/01/2026

    $250 OFF – HVAC Install for Seniors & Veterans

    *Cannot be combined with any other offer or discount. Residential only. Must be presented at time of service.

    Two GEM employees standing at the back of a GEM service van

    $250 OFF an HVAC Install for Seniors & Veterans

    GEM technician inspecting outdoor HVAC unit at residential home

    Special Promotion: $250 OFF an HVAC Install for Seniors & Veterans

    Get $250 OFF an HVAC Install for Seniors & Veterans. This deal is good from now until 12/1/2026.

    Disclaimer: *Cannot be combined with any other offer or discount. Residential only. Must be presented at time of service.

    Quality You Can Trust

    Seventy-five years ago, we began providing best-in-class heating, cooling, plumbing, drain cleaning, and electrical services with unparalleled customer service. Today, our technicians are the best in the business. Our licensed and insured professionals will treat your home and needs with care and respect. When you work with GEM, you will receive extraordinary service, world-class solutions, and unquestionable value—with a 100% satisfaction guarantee. Schedule a visit with our experts today for unmatched customer service, professionalism and a flawless climate solution that meets your family’s comfort needs.

    IS THERE A GEM LOCATION NEAR ME?

    Choose GEM for Your Home Service Needs!

    Reliable home services from a team you can count on.

    From heating and cooling to plumbing and electrical, GEM is here to help keep your home comfortable, safe, and running smoothly. Whether you need a repair, replacement, installation, or routine maintenance, our experienced team is ready to help.

    Schedule your service with GEM today!

  • Yank The Tank

    We’ll Buy Your Old Tank for $500

    Expires:

    12/01/2026

    Yank The Tank – We’ll Buy Your Old Tank for $500

    *Valid on qualifying water heater installations. One per customer. Cannot be combined with any other offer or discount. Must be presented at time of service. Residential Only.

    Two GEM employees standing at the back of a GEM service van

    Yank The Tank – We’ll Buy Your Old Tank for $500

    GEM HVAC technician inspecting indoor furnace system and helping a homeowner answer, "Why does my furnace turn on and off frequently?"

    Special Promotion: Yank The Tank – We’ll Buy Your Old Tank for $500

    Yank The Tank – We’ll Buy Your Old Tank for $500. This deal is good from now until 12/1/2026.

    Disclaimer: *Valid on qualifying water heater installations. One per customer. Cannot be combined with any other offer or discount. Must be presented at time of service. Residential Only.

    Quality You Can Trust

    Seventy-five years ago, we began providing best-in-class heating, cooling, plumbing, drain cleaning, and electrical services with unparalleled customer service. Today, our technicians are the best in the business. Our licensed and insured professionals will treat your home and needs with care and respect. When you work with GEM, you will receive extraordinary service, world-class solutions, and unquestionable value—with a 100% satisfaction guarantee. Schedule a visit with our experts today for unmatched customer service, professionalism and a flawless climate solution that meets your family’s comfort needs.

    IS THERE A GEM LOCATION NEAR ME?

    Choose GEM for Your Home Service Needs!

    Reliable home services from a team you can count on.

    From heating and cooling to plumbing and electrical, GEM is here to help keep your home comfortable, safe, and running smoothly. Whether you need a repair, replacement, installation, or routine maintenance, our experienced team is ready to help.

    Schedule your service with GEM today!

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What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 9701 reviews
review us on
Bob Wittman
13 hours ago
Erickson was extremely knowledgeable, personable and professional.He was a pleasure to work with and did an outstanding job.
Dave Doyle
15 hours ago
I recently had a mini splint installed by Evan, Nick and Kerron at GEM. Fantastic experience and service–those guys did great. I also had a Generac put in a few years ago, and am pleased with the overall level of service I get from GEM. Hard to go wrong!
Deb Smith
16 hours ago
Checked my humidifier on the furnace and fixed it. Joe H fixed it, he’s great, as always.
David Casper
16 hours ago
Technicians were wonderful. Very knowledgeable and provided multiple options to address a complex problem. Thank you!!!
Paul Hoyt
17 hours ago
serviced our split system in a competent and efficient manner
Joe Lucia
17 hours ago
Tom and Ethan were professional, knowledgeable, and efficient in unclogging the impeller of our outdoor sump pump and cleaning all the leaves and debris out of the underground basins that feed the pump! Highly recommend!
Bill Scarsciotti
18 hours ago
The technicians were very friendly, courteous and through with the work and explained exactly what was done. Went the extra mile to make sure Everyting was just right and left the place clean.
Stasia Mowry
20 hours ago
A very polite and knowledgeable service technician and good service was given.
Julia Frugoli
20 hours ago
This is fourth time we've used this service. They are quick, professional and knowledgable. Very responsive and worth the money!
Anne Geary
20 hours ago
John came to my home to do yearly heating maintenance. He was very informative and thoughtful. I would recommend him he is very knowledgeable and professional.
Kyla Piquette
20 hours ago
Eric is very professional and helpful. If you contact GEM ask for Eric for your appointment.
jarrod Roach
23 hours ago
Living on the Cape finding a reliable service company can be difficult. GEM is now my go to for HVAC and plumbing service.
Elizabeth Meredith
24 hours ago
Gem is a good company with pleasant people who are always willing to help. We were recently visited by Christopher and Nicholas. Thank you for your help and advice.
Luigi Misuraca
2 days ago
Very professional and helpful really appreciate the work you guys did . Top notch
Tony Lukasiewicz
2 days ago
On time, courteous, efficient and explained what they did.
Roland Jarest
2 days ago
Brian and Mason were fantastic and did a great job!
Sorally Martinez
2 days ago
⭐⭐⭐⭐⭐ I had an excellent experience with GEM Plumbing & Heating! Corey was absolutely wonderful. He was professional, knowledgeable, courteous, and very attentive. He took the time to make sure everything was done properly and provided outstanding customer service. It’s refreshing to have someone who genuinely cares about the quality of their work and their customers. I highly recommend Corey and GEM Plumbing & Heating. Thank you, Corey, for such a great experience!
Donald Dos Vais
2 days ago
If l owned a business l’d hire Tom in a New York minute!! I would definitely not score a 10, but an eleven!!!!!!
Sara
2 days ago
Devin was very knowledgeable, professional and incredibly helpful
Eileen Yee
2 days ago
GEM Service Technicians are always pleasant & efficient. GEM scheduling is difficult- , they always cancel & reschedule.
FX Flaherty
2 days ago
David S. was amazing…he not only greatly assisted us with addressing our issues but he did in such a polite and educational manner…I cannot highly recommend enough..he was great!
Jeannine Kolb
2 days ago
Christopher Brouwer is a great technician. He is knowledgeable, professional and personable. I would recommend him to anyone and would welcome him for any future work on my AC system.
Patricia Antonelli
3 days ago
Installed my air conditioner. Excellent service!!!
Barry Wepman
3 days ago
Brody and Clarissa were really great. Obviously they knew what they were doing and made reasonable recommendations about ongoing service. Most importantly we’ve got heat! And GEM has a new customer!
Robert DelBove
3 days ago
Kevin arrived on time and I was notified that he was on his way. Good communication on the dispatcher’s part. I showed him the utility room and trusted he would do the work so I got out of his way. He was efficient and got the service completed in no time.

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