4.6
Based on 8451 reviews
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Carrier Residential Factory Authorized Dealer
North American Technician Excellence - NATE - Certifying the Finest in HVACR
Mass Save | Heat Pump Installer

Top-Rated Rhode Island & Massachusetts HVAC, Plumbing & Electrical Services

Our family has proudly served the greater Providence area for 75 years. We remain committed to offering high-quality home services in New England.

Skilled employees

Trucks on the Road

Why are GEM Contractors the Best in Southern New England?

  • Multi-licensed technicians
  • Free estimates for new installations
  • Financing available
  • 24/7 service and phone support
  • All your service solutions in one place
  • Same-Day Service

Years in Business

Emergency Service

customer and technician interaction

Peace of Mind, Worry-Free

Maintaining your home can be stressful. Let us help.


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Increased Home Value & Comfort

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Preserve your homeโ€™s value, extend your equipmentโ€™s life span, and ease your worries with our membership plans.


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You’re Always in Good Hands, 24/7

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Trust us to always send our best local, trained, and screened technicians to your home, no matter the hour.


A piggy bank represents Mass Save rebate savings

Save Money, Do More

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With us, you can spend less money to take better care of your home.


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Around-the-House Maintenance Tune-Ups

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Keep all parts of your home operating at peak efficiency with regular maintenance tune-ups.


What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 8451 reviews
Nathan Campbell did a great job !
Great experience. On time, pleasant and performed work efficiently.
Nicole was incredibly knowledgeable, honest, and efficient! I was so thankful that she was able to get here quickly on a Saturday when we had an unknown alarm blaring in our basement. It turned out to be something in our AC unit that was luckily replaceable same day.
I joined the membership. I'm disabled and the membership will help with any future issues.
Very professional and communicative. Really appreciated David's work.
Professional, courteous, knowledgeable to answer all my questions. The work was done in a neat and timely manner
Brody and his associate were outstanding from start to finish. They came in kind, knowledgeable, and got the job done quickly! Exactly what you want! GEM is the real deal. Highly recommend!
Aaron came for a 2nd successful visit. This time to figure out the cause of low/no water pressure in some of our H&C setups for 5 bathroom sinks. He left with 3 sinks H&C flowing freely & demonstrated the need for 2 new faucet installations so Hot H2O could be restored to the remaining sinks. Much appreciated as others had immediately started talking about replacing pipes without investigating less complicated solutions. As before, Aaron was a professional pleasure to have in our home & pricing will be the only holdup for us to continue with the faucet installations. Due to him, I have high hopes for the GEM electrician arriving next week & the HVAC maintenance later this month.
Joseph H did a great job for us . After hours
He fixed our boiler so quick he was polite & very efficient . Thankful for him
The folks at Carmine's always do a great job๐Ÿ‘ Tim is a great plumber, explains things, and provides options.
Very professional service. They came the same day and solved the problem quickly and completely. I would definitely use Gem again if I needed plumbing work.
I called GEM because I wanted my ductless ACโ€™s checked to see if they needed any service. Christopher Cennamo came and examined both units and said they were functioning properly but needed a cleaning to remove mold and dirt. The large unit is at the top of a stairwell so access requires a tall ladder. Christopher made the appointment to return to do the cleaning and also to determine why the larger unit was tilting off the wall. He returned today and determined that the larger unitโ€™s mounting bracket was only attached to drywall and not a wooden stud. He and Brody Lott secured the mounting bracket to a stud, ensuring the unit is now securely on the wall. A thorough cleaning of both units was completed including removal of a mouse nest. Christopher told me how to use steel wool in the outside pipe cover to prevent mice from entering which I promptly did. Christopher Cennamo was very professional, thorough, knowledgeable and explained everything. The cleaning was expensive but worth it. Plus he didnโ€™t charge extra to repair the faulty mounting issue because GEM had done the initial install and not done it properly. I highly recommend Christopher Cennamo for any of your heating and cooling jobs.
Took some time to get here but, The awesome technicians, were friendly and work hard to minimize costs and make sure the customer is satisfied. Surely a company you can count on.
Excellent service
Paul was knowledgeable, very friendly and described the repair process, in detail, to my satisfaction
Technicians did a fantastic job, neat, quick and clean
Overpriced for a 90 minute job
Eric and his co worker were on time, provided great service and took the time to explain the work required. Highly recommend for your plumbing and water filtration repairs and maintenance needs. Exceeded expectations.
Jordan was awesome! He came on time and was very friendly and helpful.
Brandon is my all time favorite! Canโ€™t say enough, and Max is such a great kid and so pleasant! They both are great! Good workers! Blessings to both of them ๐Ÿ’™
Brandon and Max did a wonderful job today and as always, very polite and professional in the way they go about their job.
The technicians did a great job, very knowledgeable, courteous, explain what they were doing in detail, and very respectful. Definitely deserve 5 stars!!
He showed up on time, very polite and professional. Gave full and understandable explanation of what the problem and scheduled the fix for the next morning. While it was super expensive, it seems on par with others in the area for what needed to be done.
A very thorough and professional job. David Salvatore demonstrated great expertise when answering all my questions.
The best company I have ever dealt with congratulations on being the best Adam Baron
Richard came to my home to check my heater for a diagnosis. He was very friendly and knowledgeable. He took the time to explain what was going on and answered all my questions. Thank you Richard

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