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(833) 222-2953

24/7 Emergency Service

Schedule Today

24/7 Emergency Service

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Same-Day HVAC, Plumbing, Drain & Electrical Services

24/7 repair and installation needs across Rhode Island and Southeast MA.

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(833) 222-2953

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4.6
Based on 8582 reviews
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Carrier Residential Factory Authorized Dealer
North American Technician Excellence - NATE - Certifying the Finest in HVACR
Mass Save | Heat Pump Installer

Top-Rated Rhode Island & Massachusetts HVAC, Plumbing & Electrical Services

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Heating & Cooling

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Plumbing, Drain & Sewer

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Electrical

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Commercial

Our family has proudly served the greater Providence area for 75 years. We remain committed to offering high-quality home services in New England.

700

Skilled employees

500

Trucks on the Road

Massachusetts Locations

Rhode Island Locations

Don’t Trust Your Home & Family to Just Anyone.

Book an Appointment

Why are GEM Contractors the Best in Southern New England?

  • Multi-licensed technicians
  • Free estimates for new installations
  • Financing available
  • 24/7 service and phone support
  • All your service solutions in one place
  • Same-Day Service

75

Years in Business

24/7

Emergency Service

customer and technician interaction

The Home Comfort Club

Service plan starting at

$49.99 /mo

All Service Plans

Peace of Mind, Worry-Free

Maintaining your home can be stressful. Let us help.

About GEM
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Increased Home Value & Comfort

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Preserve your home’s value, extend your equipment’s life span, and ease your worries with our membership plans.

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You’re Always in Good Hands, 24/7

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Trust us to always send our best local, trained, and screened technicians to your home, no matter the hour.

A piggy bank represents Mass Save rebate savings

Save Money, Do More

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With us, you can spend less money to take better care of your home.

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Around-the-House Maintenance Tune-Ups

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Keep all parts of your home operating at peak efficiency with regular maintenance tune-ups.

Savings You Can Count On

Take advantage of our current offers, rebates & coupons!

All Offers
Mass Save Heat Pump Installer Network logo

Save on Energy Upgrades

with GEM and Mass Save® Rebates

Explore Rebates

  • $100 OFF

    Air Scrubber Installation

    $100 OFF – Air Scrubber Installation

    *Cannot be combined with any other offer or discount. One per customer. Residential only. Must be presented at time of service.

  • FREE

    Main Sewer Drain Camera Inspection

    FREE – Main Sewer Drain Camera Inspection

    *Monday through Saturday normal business hours. Clean outs must be made readily accessible prior to appointment. One per customer, cannot be combined with any other offer. Residential only.

  • $500 OFF

    HVAC Install for Seniors & Veterans

    $500 OFF – HVAC Install for Seniors & Veterans

    *Cannot be combined with any other offer or discount. Residential only. Must be presented at time of service.

  • $400 OFF

    Water Filtration System

    Expires:

    05/31/2026

    $400 OFF – Water Filtration System

    *Only on qualifying equipment. One per customer. Cannot be combined with any other offer or discount. Must be presented at time of service. Residential Only.

  • Yank The Tank

    We’ll Buy Your Old Tank for $500

    Expires:

    05/31/2026

    Yank The Tank – We’ll Buy Your Old Tank for $500

    *Valid on qualifying water heater installations. One per customer. Cannot be combined with any other offer or discount. Must be presented at time of service. Residential Only.

  • Up to $2,000 OFF

    New Cooling System Install + One Year of Free Home Comfort Club

    Expires:

    05/31/2026

    Up to $2,000 OFF – New Cooling System Install + One Year of Free Home Comfort Club

    *Qualifying equipment only. One per customer. Not to be combined with any other offer not stated here. Residential Only.

  • 5% OFF

    Any Service for Seniors & Veterans

    5% OFF – Any Service for Seniors & Veterans

    *Cannot be combined with any other offer or discount. Residential only. Must be presented at time of service.

  • $600 OFF

    Tankless Water Heater Install

    Expires:

    05/31/2026

    $600 OFF – Tankless Water Heater Install

    *Only on qualifying equipment. One per customer. Cannot be combined with any other offer or discount. Must be presented at time of service. Residential Only.

  • Up to $1,000 OFF

    Ductless Mini Split Install + One Year of Free Home Comfort Club

    Expires:

    05/31/2026

    Up to $1,000 OFF – Ductless Mini Split Install + One Year of Free Home Comfort Club

    *Qualifying equipment only. One per customer. Not to be combined with any other offer not stated here. Residential Only.

  • $300 OFF

    Sump Pump Replacement with Backup Power

    Expires:

    05/31/2026

    $300 OFF – Sump Pump Replacement with Backup Power

    *One per customer. Not to be combined with any other offer. Applies to qualifying sump pump installation and backup power options only. Must be presented at time of service.

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Financing Options

What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 8582 reviews
review us on
Richard LaFlamme
Did a fantastic job. Had home generator yearly maintenance. Was able to hook unit to WiFi as requested. Showed up on time and was fast
Amy Qi
My water heater made abnormal sound. The service came the next day to check it and wasn't able to fix it. Another tech came and found out they were not able to fix it. So they replaced a new water heater for me. Very satisfied with their service.
Suzanne Giannotti
Douglas did a great job checking the AC system and diagnosing the problem. He provided a solid recommendation and came back within a week to promptly do the needed work.
Jorge Claudino
John and his crew did a great job. They were professional, understanding and cleaned up after the job was complete.
Arthur Handy
While I was frustrateded with the initial scheduling, Xavier was great at communicating how to better use my heat pump system
Barbara Wasley
Gem plumbing answered the phone and I was able to get Joe here the next day. I had several jobs and he was great. He replaced a bathroom faucet and repaired our outdoor shower pipes and valves. I will definitely use GEM again
Pauline Lodge
Excellent service. Thank you. Our tech is the best!
Charlene Reynolds
The recognitions were very nice and explained everything they did.
Kirsten Quinn
Anthony G. did our maintenance. He was extremely knowledgeable, professional, courteous and thorough. I could not ask for a better Technician. He has a standard all should be measured by. He will be requested for all future maintenance. He gave me the confidence I needed with my unit going into winter.
frank DiLorenzo
Excellent quality and friendly workers
Patrick Sullivan
Extremely professional from sales to installation. Very pleased.
Ronald De Vito
Very prompt and professional
Ravin Davidoff
Very careful and thorough annual maintenance. Even took pictures of breaks in downspouts from gutters to show what needed attention
kpach127
Honest, reliable, on time and fast. Strongly recommend. Beat their competitors pricing by thousands!!
Joe Mcsherry
Jordan did. Great job diagnosing the problem and fixing it. He was professional and effective.
Neha Geraghty
Byron and Bruno and Anthony G were exceptional! They were constantly communicative throughout the entire installation and maintenance process and so kind and respectful while in the house! Thanks fellas!
Catherine Mansell
Professionals!
Mario DaVince
Great service, Brian was very informative. Always communicated with me to let me know arrival time. I had a 240v dryer outlet replaced.
FANNIE Casala
It was a stressful situation to start but William Monteiro made it a smooth process. His expertise was wonderful and he was very detailed so I would understand what was needed and Why. Thank You
Gerald Coyne
Nick Pandolfi was a superb Navien tech. Educated, efficient and personable.
Cedric Priebe
Dave, the plumber from GEM, did a wonderful job replacing my leaking kitchen faucet. His work was fast and professional. I would definitely recommend him to other customers, and I look forward to his help again when needed.
Stacey L. Tucker
Ryan Sandbach and his service associate were really great. I was able to schedule service for a convenient time. We ended up replacing the whole toilet and they took care of it same day. I appreciated the quick and thoughtful work. I will use GEM again for sure.
Steven Mirrione
Came on time very neat and were very courteous guys did a nice job
Gaetano Marini
Tristan and Mike did an excellent job!!
Thanks Gentlemen
Guy M
Pawtucket
Denise Champlin
GEM recently installed a gas heating and waterless tank combo. The installation took just one day and the installers and electricians were on time, professional and courteous. The whole project was coordinated so efficiently. I would rate GEM a 10!

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