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(833) 222-2953

24/7 Emergency Service

Schedule Today

24/7 Emergency Service

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Same-Day HVAC, Plumbing, Drain & Electrical Services

24/7 repair and installation needs across Rhode Island and Southeast MA.

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(833) 222-2953

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4.6
Based on 8373 reviews
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Carrier Residential Factory Authorized Dealer
North American Technician Excellence - NATE - Certifying the Finest in HVACR
Mass Save | Heat Pump Installer

Top-Rated Rhode Island & Massachusetts HVAC, Plumbing & Electrical Services

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Heating & Cooling

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Plumbing, Drain & Sewer

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Electrical

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Commercial

Our family has proudly served the greater Providence area for 75 years. We remain committed to offering high-quality home services in New England.

700

Skilled employees

500

Trucks on the Road

Massachusetts Locations

Rhode Island Locations

Don’t Trust Your Home & Family to Just Anyone.

Book an Appointment

Why are GEM Contractors the Best in Southern New England?

  • Multi-licensed technicians
  • Free estimates for new installations
  • Financing available
  • 24/7 service and phone support
  • All your service solutions in one place
  • Same-Day Service

75

Years in Business

24/7

Emergency Service

customer and technician interaction

The Home Comfort Club

Service plan starting at

$49.99 /mo

All Service Plans

Peace of Mind, Worry-Free

Maintaining your home can be stressful. Let us help.

About GEM
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Increased Home Value & Comfort

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Preserve your home’s value, extend your equipment’s life span, and ease your worries with our membership plans.

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You’re Always in Good Hands, 24/7

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Trust us to always send our best local, trained, and screened technicians to your home, no matter the hour.

A piggy bank represents Mass Save rebate savings

Save Money, Do More

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With us, you can spend less money to take better care of your home.

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Around-the-House Maintenance Tune-Ups

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Keep all parts of your home operating at peak efficiency with regular maintenance tune-ups.

Savings You Can Count On

Take advantage of our current offers, rebates & coupons!

All Offers
Mass Save Heat Pump Installer Network logo

Save on Energy Upgrades

with GEM and Mass Save® Rebates

Explore Rebates

  • $89

    Cooling System Tune-Up

    Expires:

    04/30/2026

    $89 – Cooling System Tune-Up

    *Excludes oil systems. Only for one system. One per customer. Not to be combined with any other offer. If you’re Home Comfort Club member, maintenance is included in your membership. Must schedule by 4/30/2026.

  • Up to $2,000 OFF

    New Cooling System Install

    Expires:

    05/31/2026

    Up to $2,000 OFF – New Cooling System Install

    *Qualifying equipment only. One per customer. Not to be combined with any other offer not stated here. Residential Only.

  • 5% OFF

    Any Service for Seniors & Veterans

    5% OFF – Any Service for Seniors & Veterans

    *Cannot be combined with any other offer or discount. Residential only. Must be presented at time of service.

  • $600 OFF

    Tankless Water Heater Install

    Expires:

    05/31/2026

    $600 OFF – Tankless Water Heater Install

    *Only on qualifying equipment. One per customer. Cannot be combined with any other offer or discount. Must be presented at time of service. Residential Only.

  • Up to $1,000 OFF

    Ductless Mini Split Install

    Expires:

    05/31/2026

    Up to $1,000 OFF – Ductless Mini Split Install

    *Qualifying equipment only. One per customer. Not to be combined with any other offer not stated here. Residential Only.

  • $300 OFF

    Sump Pump Replacement with Backup Power

    Expires:

    05/31/2026

    $300 OFF – Sump Pump Replacement with Backup Power

    *One per customer. Not to be combined with any other offer. Applies to qualifying sump pump installation and backup power options only. Must be presented at time of service.

  • Financing

    On Work Over $500

    Financing – On Work Over $500

    *Subject to approved credit. Qualifying equipment and services only. See full disclosures at https://askgem.com/financing/.

  • FREE

    Water Quality Test

    FREE – Water Quality Test

    *Test includes parameters for hardness, iron, pH and total dissolved solids. Other parameters, such as bacteria and nitrates, are not included and would need to be tested by a state certified lab.

  • Save $50

    on drain cleaning with Promo Code: DrainCT.

    Expires:

    11/15/2025

    Save $50 – on drain cleaning with Promo Code: DrainCT.

    For Residential and Commercial services only for drain cleaning. We service almost all lines of commercial businesses.

  • Indirect Water Heater

    Up to $250*

    Indirect Water Heater – Up to $250*

    Preexisting fuel type: Replacing Propane, Oil

Get Pre-Approved Financing

Financing Options

What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 8373 reviews
review us on
Dena Szylkonis
Joe and his assistant worked as quickly as possible, and they did a wonderful job installing a toilet and a 30 gallon water heater. I was especially pleased with Joe's efforts to fit a larger water heater into a space meant for a smaller one. They both knew what they were doing, and I will most definitely use GEM in the future.
Mary Hey
Gem has been doing the maintenance of my generator. I had several phone communications regarding scheduling. I found customer service to be respectful, pleasant, and helpful. The technician (Jacob) arrived on time and successfully completed the task as anticipated.
Brian Bowler
Excellent service, Nick is a very qualified technician. We are very pleased with the service we received. He ask good questions and performed he job impeccably.
Gerda Reid
They always have a repair person, no matter what the job
George Zoto
This team of professionals are the best!
Diane Mendes
He was excellent!!!
Jonathan Monast
Leak in ceiling
Les
Corey Mayo did an outstanding job diagnosing and resolving the issue with my boiler—something no previous technician had been able to fix. I’m extremely happy with the service from GEM and would highly recommend them.
jim medeiros
Thanks. Very pleased with heat pump water heater install. Great job and nice guys
Shandolyn Crouse
Great timing and very professional
Bay State Dude
Anthony Goris did a terrific job doing the maintenance on our AC unit and water heater. We can always count on GEM to do great work!
Hugh Murphy
Xavier and Eric
were very professional and did a fine job tuning up our Carrier heat pump.
Kasey Ferra
So happy with GEM! Richard was timely, efficient, honest, and knowledgeable! Highly recommend their routine services plan.
Jesse Cook
Your Electrican Tim F. Was fantastic gave a detailed quote and inspection. Went with job. Did excellent work. Amazing job and cleaned up after the job was done no mess impeccable detail electrical job. Very impressed with his professionalism
Paula Mollo
Aaron was terrific and worked hard to get my pipes repaired. I am truly grateful for his teams work
Rusty Mershon
The gem guys could not have been any nicer. We had to leave and trusted them in our home alone.
Valerie Smith
Emanuel at GEM was very helpful during our second service call. He explained what he felt the issue was and offered suggestions that could help. We would recommend GEM wholeheartedly.
Les Prusnofsky
Fast, professional, really know what they are doing! Very responsive! Came 12:30AM one night and resolved a severe leak. Great people!

Update: Doing home maintenance now for heating, air conditioning and plumbing. Doing excellent assessments. Great service, knowledgeable staff. Very happy with GEM!
B
9/6/2025—-GEM does our HVAC service.
We had one condenser stop. They came, found an electric problem, sent the electricians in their group, ordered the required electrical panel and we are back up and running.
These people REALLY know what they are doing!!
Lori Gardiner
Great job
Shameem Awan
I called because my washer was being installed and there was some corrosion on a pipe. Colin came out within 45 minutes and was able get everything installed and set up!
Amita Clark
Service is always Great. Joe from GEM was very knowledgeable and did an excellent job.
Michael LaPoint
Very nice guts very professional they did a great job I'm glad I chose GEM thank you chris
Nick Pedrotti
The entire experience was A+. The 2 guys who came out were very friendly, explained everything very well and did a great job. A little pricey but they arrived at my house within 2 hours, took their time but also did not make haste.
John F Ryan
Friendly and efficient team.
Great service.
Roxann Joseph
They were fine did not service our type of boiler

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