Same-Day HVAC, Plumbing, Drain & Electrical Services

Excellent work on a tricky situation by two pro’s! You have to appreciate people who care about their craft!

As always great service, quick service, very knowledgeable technicians who take the time to explain everything. I continue to be very pleased with Gem. I’ve been a customer for a very long time.

A very detailed write up with estimates was provided- love that! Then I don’t have to rely on my memory at all!

Had a hot water heater issue. They came and gave me all the options available to me. Very professional people to deal with. Due to the estimated cost, I will be getting several estimates.

I've used GEM on multiple occasions and I've found them to be the best at each service they've provided for me. Even their customer service is great.

Always great service from GEM !
Just had routine service on my old furnace and William T. and Devanti did a great job!

Chris & Baxter were top notch. Very professional. Great guys. Very personable, polite, & honest. They came out same day, identified the issue very quickly & fixed it even faster. I was thrilled with these guys. Huge thanks fellas!! JC

Xavier was extremely helpful, and patient during the service call answering all of my questions in detail. The service could not have been better.

Colin was here promptly at8:00 pm and quickly unclogged my toilet and was on his way to!

The issue was my generator. Technician was very informative, courteous and found the issue. Part was replaced. The generator checked for any other issues. Job well done by Stepen. Issue

Fixed,,nice man,professional,,beautiful

Gem did a great job installing GFI outside. Nice guys!!

My tankless water heater failed on Memorial Day weekend and I called Gem plumbing emergency service. I needed to replace my entire combi heating system. It took six days to replace everything but the support was exceptional. They were very professional, told me stop by step what was needed, and accommodated all my needs. I highly recommend them.

Two guys were great great personalities great workers could be more pleased

I was able to get an appointment for the very next day for their Promotional $89 cooling tuneup. Their technician Davontay was prompt, knowledgeable and very professional

Great customer service!!! THANK YOU!

Water pipes in basement needed to be replaced. Jim from Gem worked efficiently. Everything was neat and clean. Highly recommend Jim.

Cory and Nem came on time, were friendly, and very professional. Very happy with the maintenance job they did on our furnace. Thanks, guys!

Always arrive on time and are very good at communicating their estimated time before arrival. Spends the time to explain what they’re looking at. Gives multiple options. Genuinely seem to care about our home! Super friendly to my wicked loud dogs. Nick was here today. Thank you!

Friendly and helpful! Chris was great at servicing our heat!

It was a night time emergency. It took awhile but they came and took care of our big issue . Very polite and professional

Joe and Nick were sent to look at a Mr. Cool unit of mine that wasn't kicking out cold air. They determined that the system had a leak somewhere and it would cost a substantial amount of money to fix mostly due to the cost of the coolant itself and leak detection alone. I gave 4 stars out of 5 because even though I chose not to move forward with the repair, it was still pretty costly for them to come out and basically tell me that the unit was junk without repair. Money aside, Joe and Nick were great. Very knowledgeable, very friendly, explained things very well and I could tell they knew what they were doing. I had every reason to believe they could have done the repair. So the 4 stars (probably even a 3 1/2) is not really a negative on the technicians, no problems with them at all. I think the company itself is a little pricey. But I guess that's the world we live in today. The inspection was a little more money than I had anticipated that's all.

Extremely competent, professional & efficient service. Excellent communication.

Excellent service; completed within 3 hours of my call.

Very professional and courteous!