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(833) 222-2953

24/7 Emergency Service

Schedule Today

24/7 Emergency Service

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Same-Day HVAC, Plumbing, Drain & Electrical Services

24/7 repair and installation needs across Rhode Island and Southeast MA.

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(833) 222-2953

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4.6
Based on 9096 reviews
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Carrier Residential Factory Authorized Dealer
North American Technician Excellence - NATE - Certifying the Finest in HVACR
Mass Save | Heat Pump Installer

Top-Rated Rhode Island & Massachusetts HVAC, Plumbing & Electrical Services

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Heating & Cooling

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Plumbing, Drain & Sewer

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Electrical

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Commercial

Our family has proudly served the greater Providence area for 75 years. We remain committed to offering high-quality home services in New England.

700

Skilled employees

500

Trucks on the Road

Massachusetts Locations

Rhode Island Locations

Don’t Trust Your Home & Family to Just Anyone.

Book an Appointment

Why are GEM Contractors the Best in Southern New England?

  • Multi-licensed technicians
  • Free estimates for new installations
  • Financing available
  • 24/7 service and phone support
  • All your service solutions in one place
  • Same-Day Service

75

Years in Business

24/7

Emergency Service

customer and technician interaction

The Home Comfort Club

Service plan starting at

$49.99 /mo

All Service Plans

Peace of Mind, Worry-Free

Maintaining your home can be stressful. Let us help.

About GEM
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Increased Home Value & Comfort

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Preserve your home’s value, extend your equipment’s life span, and ease your worries with our membership plans.

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You’re Always in Good Hands, 24/7

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Trust us to always send our best local, trained, and screened technicians to your home, no matter the hour.

A piggy bank represents Mass Save rebate savings

Save Money, Do More

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With us, you can spend less money to take better care of your home.

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Around-the-House Maintenance Tune-Ups

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Keep all parts of your home operating at peak efficiency with regular maintenance tune-ups.

Savings You Can Count On

Take advantage of our current offers, rebates & coupons!

All Offers
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Save on Energy Upgrades

with GEM and Mass Save® Rebates

Explore Rebates

  • Up to $1,000 OFF

    a New Water Heater*

    Expires:

    08/31/2026

    Up to $1,000 OFF – a New Water Heater*

    Exclusions apply. $500 Off a 5-10 Year Old System / $1,000 Off a 10+ Year Old System – Tank Type Water Heaters

  • $500 OFF Air Scrubber

    with full HVAC install

    $500 OFF Air Scrubber – with full HVAC install

    *Cannot be combined with any other offer or discount. One per customer. Residential only. Must be presented at time of service.

  • Install a New HVAC or Mini-Split System

    for $0 down with Payments Starting as low as $89/Month OR 18 Months No Interest*

    Expires:

    08/31/2026

    Install a New HVAC or Mini-Split System – for $0 down with Payments Starting as low as $89/Month OR 18 Months No Interest*

    *Subject to credit approval. No Interest, With Payments: Deferred Interest Plan 2631. Interest waived if amount financed is paid in full within 18 month Promo Period. 84 monthly payments required, including during the Promo Period. Rates range from 17.99%-24.99% APR.

  • $100 OFF

    Air Scrubber Installation

    $100 OFF – Air Scrubber Installation

    *Cannot be combined with any other offer or discount. One per customer. Residential only. Must be presented at time of service.

  • FREE

    Main Sewer Drain Camera Inspection

    FREE – Main Sewer Drain Camera Inspection

    *Monday through Saturday normal business hours. Clean outs must be made readily accessible prior to appointment. One per customer, cannot be combined with any other offer. Residential only.

  • $250 OFF

    HVAC Install for Seniors & Veterans

    $250 OFF – HVAC Install for Seniors & Veterans

    *Cannot be combined with any other offer or discount. Residential only. Must be presented at time of service.

  • $400 OFF

    Water Filtration System

    Expires:

    09/01/2026

    $400 OFF – Water Filtration System

    *Only on qualifying equipment. One per customer. Cannot be combined with any other offer or discount. Must be presented at time of service. Residential Only.

  • Yank The Tank

    We’ll Buy Your Old Tank for $500

    Expires:

    09/30/2026

    Yank The Tank – We’ll Buy Your Old Tank for $500

    *Valid on qualifying water heater installations. One per customer. Cannot be combined with any other offer or discount. Must be presented at time of service. Residential Only.

  • Up to $2,000 OFF

    New Cooling System Install + One Year of Free Home Comfort Club

    Expires:

    08/31/2026

    Up to $2,000 OFF – New Cooling System Install + One Year of Free Home Comfort Club

    *Qualifying equipment only. One per customer. Not to be combined with any other offer not stated here. Residential Only.

  • 5% OFF

    Any Service for Seniors & Veterans

    5% OFF – Any Service for Seniors & Veterans

    *Cannot be combined with any other offer or discount. Residential only. Must be presented at time of service.

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Financing Options

What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 9096 reviews
review us on
April Phelps
Great – showed up on time. They are wonderful.
Lisa Finneran
The technicians were so great! Kept me updated with everything they needed to do!
Lori Etchells
Chris and his partner are very professional and attentive and did the job with the utmost
professionalism
Charles Mojkowski
Great communicator. Knowledgeable.
Jack Meagher
Service person was the nicest one yet. Very satisfied.
Ethan Schonbrun
Super professional!
Michael Belusky
Robert quickly diagnosed our A/C issue and fixed it same day in a short time. Great job explaining the current condition of our a/c system. The price was fair and he was very professional. We will be calling GEM when it's time to replace.
Edna Cohane
Very excellent technicians were knowledgeable easy to work with thoughtful
Gloria
Technicians were polite and professional.
Doreen Costa
Prompt and superior service and attention to detail. Explained everything he did. Very happy with his professionalism,
garrett stapleton
Sink faucet faulty. Repaired in a quick, professional manner.
Denise McIntosh
Gem plumbing and heating was very helpful from first phone call to service .Great
customer service would highly recommend them to anyone
Steve Morin
Marcelo and associate were great!
Diana Lunin
Jay and Ryan were the best anyone could ask for. I wish I could give a 10 star review
Gem worked with us and all was complete in a day
Michael Guberman
I was very pleased with the service that David Chapman from Gem gave me. David gave Me alternatives for fixing it so that I could make an informed decision.
Paul Rupia
Nick Yeo was Fantastic. Gave me a detailed explanation and was very professional. I appreciated his device recommendations which are offered by his company.
David Monroe
Great great service install by Alec’s & John!!!
Couldn’t be more pleased. Five star service. Great GEM ambassadors.
Robert Pahigian
Thank you!
Lisa DiNapoli
Absolutely wonderful experience.
Martha Fisher
Techs were very informative- helpful
Janice Sax
Richard did my annual maintenance on my heating system. He and I decided it was time for a new system since it wasn’t working properly. Not an easy decision for me because it’s so expensive to replace … But of course, safety is first!

Luckily Gem offers a payment plan with installments that are reasonable and without interest.

Richard was very informative and helpful as my salesperson … I would definitely recommend him.
Daniel Baran
Excellent response, with a comprehensive explanation of repair options
Area was left spotless
Charles Plante
Very knowledgeable and polite. Answered all my questions.
Shift Life
Amazing experience with Richard he is a true professional and we will definitely call GEM again in the future!
Danny Levy
GEM is a GEM! Within 24hours our issue was addressed. From the initial phone call (Desiree) to follow up communications to the arrival of the technician. Tom Gavin was courteous, professional and experienced to handle the task in short order.
Thank you, GEM Team!

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