4.6
Based on 9423 reviews
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Carrier Residential Factory Authorized Dealer
North American Technician Excellence - NATE - Certifying the Finest in HVACR
Mass Save | Heat Pump Installer

Top-Rated Rhode Island & Massachusetts HVAC, Plumbing & Electrical Services

Our family has proudly served the greater Providence area for 75 years. We remain committed to offering high-quality home services in New England.

Skilled employees

Trucks on the Road

Why are GEM Contractors the Best in Southern New England?

  • Multi-licensed technicians
  • Free estimates for new installations
  • Financing available
  • 24/7 service and phone support
  • All your service solutions in one place
  • Same-Day Service

Years in Business

Emergency Service

customer and technician interaction

Peace of Mind, Worry-Free

Maintaining your home can be stressful. Let us help.


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Increased Home Value & Comfort

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Preserve your home’s value, extend your equipment’s life span, and ease your worries with our membership plans.


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You’re Always in Good Hands, 24/7

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Trust us to always send our best local, trained, and screened technicians to your home, no matter the hour.


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Save Money, Do More

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With us, you can spend less money to take better care of your home.


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Around-the-House Maintenance Tune-Ups

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Keep all parts of your home operating at peak efficiency with regular maintenance tune-ups.


What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 9415 reviews
Nick Nicholson
7 hours ago
Gem performed annual maintenance on my BOSCH boiler. I have a maintenance contract with them which gives me a good sense of security. The crew where most professional and did an outstanding job.
Eric Correia
7 hours ago
Punctual, professional, polite. Everything was done to my liking and reviewed with me when completed. If you want it done right, call GEM! Steven handled our house today. Great technician.
Kevin Beggs
9 hours ago
Another first-rate service visit from GEM Plumbing.
Benjamin Daniel
11 hours ago
Brandon and his colleague (whose name I didn't get) were great. They quickly diagnosed my problem, shared a solution, and confirmed the system was operating properly before departing. I thought the price for the service call was reasonable. Both behaved professionally and were courteous and considerate for the duration of the service call.
Patricia Hottel
12 hours ago
Victor was kind, knowledgeable, and professional. He took the time to explain in detail what needed to be done, and I felt very confident in his approach.
Michael S
13 hours ago
Joan is an outstanding technician. Pleased with his service. Very efficient, knowledgeable and professional.
Jenny D
24 hours ago
Michael and Jake were very friendly and professional. They removed an old hanging light fixture and installed a new one. They answered all of my questions and were very patient. Booking an appointment was easy and the rep was also very knowledgeable and friendly.
lynn curran
1 day ago
Eliceo was very thorough and efficient. He and his partner took the time to make sure the job was done to my liking taking me over the system and made sure all my questions were answered. I am very happy with gems hvac service from the estimate and sales to the final installation project.
Lewis Klessel
1 day ago
Chris from GEM came out promptly, diagnosed the issue and fixed a leak in a boiler feed that I had caused trying to hang some floating shelves. Great service from a strong professional who knows what he’s doing!
Allan Alarie
1 day ago
Appreciate fast response to my A/C system problem. Thank you GEM.
Dave Vreeland
1 day ago
David was awesome and proved he's a super amazing quickly got our AC system up and running.
Rebecca James
1 day ago
Very professional and quick
Paul
1 day ago
Excellent professional service from Jonathan!
Deborah Lynch
1 day ago
Ayden is a credit to your GEM team he was pleasant and very knowledgeable.
Geat job with our fall check up for our mini splits, tankless water heater and boiler!!! This was all included in my annual maintenance contract.
Excellent service. They had to come back several times, but finally found the problem – a nail pinching the wire under the wood frame that was put in by Renewal by Anderson. The door bell finally works. Thank you Eric for taking care of it and offering suggestions and to the Handyman( I did not get his name) for putting the molding back on. Carlton & Elaine Windle service and he answered all my questions. He went above and beyond even gluing my sagging insulation back in place and updated all the software. My General Generator is good to go. Thank you Isaac.- Carlton & Elaine Windle
Absolutely the best!! My highest recommendations for Jason!!
Sara Prester
1 day ago
I have used GEM for electrical box install; the complete replacement of boiler furnace; as well as kitchen faucet, ceiling fan, and toilet tank service with prompt scheduling from employees. Thanks so much. Sara P.
barryblackusa
2 days ago
We had a leak in the feed tube going into our toilet. It leaked down through the ceiling into our kitchen. I called GEM and they sent technicians right out to fix the problem. The technicians arrived, assessed the problem and gave us a very reasonable quote. The technician also noticed veteran plates on my car and applied a 10% discount! They fixed the problem, noticed that the feed tubes to my sink didn't look good and corrected them as well. Both technicians were very personable and kind. They helped lower our anxiety as well. Great experience! Highly recommend GEM plumbing!
J H
2 days ago
Two great gentlemen (Brandon and Maxwell) came to my house to fix a leaking faucet. They explain all the questions from me and wife. They even give nice advice about reglazing the sink. Due to the distance between the cabinet and the sink, they tried very hard to find the best possible solution for us and install a new faucet. It is a wonderful job!! Highly recommended!!
The GEM service technicians showed up promptly. They were quick and efficient with their service. They had good recommendations and were very cordial. I would call on them again.
John Walsh
2 days ago
Very professional , great communicator, also neat and tidy
Sheila Zangwill
2 days ago
Brian was extremely professional and knowledgeable. He was clearly motivated to do the best job possible and that is exactly what he did.
Very pleased. They had the best plan to install mini splits in our home. Competitive price. They show up on time and are friendly. I also have used them for the past 3 years for maintenance service. They don’t try to oversell things.I would recommend them.
Process ongoing response is great tech is cordial and focused

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