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Carrier Residential Factory Authorized Dealer
North American Technician Excellence - NATE - Certifying the Finest in HVACR
Mass Save | Heat Pump Installer

Top-Rated Rhode Island, Massachusetts & Connecticut HVAC, Plumbing & Electrical Services

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Our family has proudly served the greater Providence area for 75 years. We remain committed to offering high-quality home services in New England.

700

Skilled employees

500

Trucks on the Road

Massachusetts Locations

Rhode Island Locations

Connecticut Locations
  • Danbury
  • East Lyme

Don’t Trust Your Home & Family to Just Anyone.

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Why are GEM Contractors the Best in Southern New England?

  • Multi-licensed technicians
  • Free estimates for new installations
  • Financing available
  • 24/7 service and phone support
  • All your service solutions in one place
  • Same-Day Service

75

Years in Business

24/7

Emergency Service

customer and technician interaction

The Home Comfort Club

Service plan starting at

$49.99 /mo

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Peace of Mind, Worry-Free

Maintaining your home can be stressful. Let us help.

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Increased Home Value & Comfort

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Preserve your home’s value, extend your equipment’s life span, and ease your worries with our membership plans.

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You’re Always in Good Hands, 24/7

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Trust us to always send our best local, trained, and screened technicians to your home, no matter the hour.

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Save Money, Do More

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With us, you can spend less money to take better care of your home.

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Around-the-House Maintenance Tune-Ups

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Keep all parts of your home operating at peak efficiency with regular maintenance tune-ups.

Savings You Can Count On

Take advantage of our current offers, rebates & coupons!

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  • $500 OFF

    Electrical Panel Replacement

    Expires:

    03/31/2027

    $500 OFF – Electrical Panel Replacement

    *One per customer. Cannot be combined with any other offer. Must be presented at time of service. Residential Only.

    Two GEM employees standing at the back of a GEM service van

    $500 OFF Electrical Panel Replacement

    Special Promotion: $500 OFF Electrical Panel Replacement

    Get $500 OFF an Electrical Panel Replacement. This deal is good from now until 3/31/2027.

    Disclaimer: *One per customer. Cannot be combined with any other offer. Must be presented at time of service. Residential Only.

    Quality You Can Trust

    Seventy-five years ago, we began providing best-in-class heating, cooling, plumbing, drain cleaning, and electrical services with unparalleled customer service. Today, our technicians are the best in the business. Our licensed and insured professionals will treat your home and needs with care and respect. When you work with GEM, you will receive extraordinary service, world-class solutions, and unquestionable value—with a 100% satisfaction guarantee. Schedule a visit with our experts today for unmatched customer service, professionalism and a flawless climate solution that meets your family’s comfort needs.

    IS THERE A GEM LOCATION NEAR ME?

    Choose GEM for Your Home Service Needs!

    Reliable home services from a team you can count on.

    From heating and cooling to plumbing and electrical, GEM is here to help keep your home comfortable, safe, and running smoothly. Whether you need a repair, replacement, installation, or routine maintenance, our experienced team is ready to help.

    Schedule your service with GEM today!

  • Clear Any Clog Today

    for a Flat-Rate of $99 with free video camera inspection

    Expires:

    03/31/2027

    Clear Any Clog Today – for a Flat-Rate of $99 with free video camera inspection

    *Includes complimentary main drain camera inspection during normal business hours. Residential only; excludes tenant/landlord properties. Outside accessible clean-out required; toilet/fixture removal not included. Cannot be combined with other offers or discounts. If the main drain cannot be opened, the fee will be waived and additional options may be presented. Does not apply to CT customers at this time.

    Two GEM employees standing at the back of a GEM service van

    Clear Any Clog Today for a Flat-Rate of $99 With a Free Video Camera Inspection

    Special Promotion: Clear Any Clog Today for a Flat-Rate of $99 With a Free Video Camera Inspection

    Get Clear Any Clog Today for a Flat-Rate of $99 With a Free Video Camera Inspection. This deal is good from now until 3/31/2027.

    Disclaimer: *Includes complimentary main drain camera inspection during normal business hours. Residential only; excludes tenant/landlord properties. Outside accessible clean-out required; toilet/fixture removal not included. Cannot be combined with other offers or discounts. If the main drain cannot be opened, the fee will be waived and additional options may be presented. Does not apply to CT customers at this time.

    Quality You Can Trust

    Seventy-five years ago, we began providing best-in-class heating, cooling, plumbing, drain cleaning, and electrical services with unparalleled customer service. Today, our technicians are the best in the business. Our licensed and insured professionals will treat your home and needs with care and respect. When you work with GEM, you will receive extraordinary service, world-class solutions, and unquestionable value—with a 100% satisfaction guarantee. Schedule a visit with our experts today for unmatched customer service, professionalism and a flawless climate solution that meets your family’s comfort needs.

    IS THERE A GEM LOCATION NEAR ME?

    Choose GEM for Your Home Service Needs!

    Reliable home services from a team you can count on.

    From heating and cooling to plumbing and electrical, GEM is here to help keep your home comfortable, safe, and running smoothly. Whether you need a repair, replacement, installation, or routine maintenance, our experienced team is ready to help.

    Schedule your service with GEM today!

  • Up to $1,000 OFF

    New High-Efficiency Hot Water System + One Year of Free Home Comfort Club

    Expires:

    03/31/2027

    Up to $1,000 OFF – New High-Efficiency Hot Water System + One Year of Free Home Comfort Club

    *Qualifying equipment only. One per customer. Not to be combined with any other offer not stated here. Residential Only.

    Two GEM employees standing at the back of a GEM service van

    Up to $1,000 OFF a New High-Efficiency Hot Water System + One Year of Free Home Comfort Club

    close up on residential water heater in basement

    Special Promotion: Up to $1,000 OFF a New High-Efficiency Hot Water System + One Year of Free Home Comfort Club

    Get Up to $1,000 OFF a New High-Efficiency Hot Water System + One Year of Free Home Comfort Club. This deal is good from now until 3/31/2027.

    Disclaimer: *Qualifying equipment only. One per customer. Not to be combined with any other offer not stated here. Residential Only.

    Quality You Can Trust

    Seventy-five years ago, we began providing best-in-class heating, cooling, plumbing, drain cleaning, and electrical services with unparalleled customer service. Today, our technicians are the best in the business. Our licensed and insured professionals will treat your home and needs with care and respect. When you work with GEM, you will receive extraordinary service, world-class solutions, and unquestionable value—with a 100% satisfaction guarantee. Schedule a visit with our experts today for unmatched customer service, professionalism and a flawless climate solution that meets your family’s comfort needs.

    IS THERE A GEM LOCATION NEAR ME?

    Choose GEM for Your Home Service Needs!

    Reliable home services from a team you can count on.

    From heating and cooling to plumbing and electrical, GEM is here to help keep your home comfortable, safe, and running smoothly. Whether you need a repair, replacement, installation, or routine maintenance, our experienced team is ready to help.

    Schedule your service with GEM today!

  • Install a high-efficiency hot water system

    for $0 down, with Payments Starting as low as $99/Month OR 18 Months No Interest*

    Expires:

    03/31/2027

    Install a high-efficiency hot water system – for $0 down, with Payments Starting as low as $99/Month OR 18 Months No Interest*

    *Subject to credit approval. No Interest, With Payments: Deferred Interest Plan 2631. Interest waived if amount financed is paid in full within 18 month Promo Period. 84 monthly payments required, including during the Promo Period. Rates range from 17.99%-24.99% APR. Residential only.

    Two GEM employees standing at the back of a GEM service van

    Install a High-Efficiency Hot Water System for $0 Down, with Payments Starting as low as $99/Month OR 18 Months No Interest*

    Residential water heater installation by GEM plumber

    Financing Offer: Install a High-Efficiency Hot Water System for $0 Down, with Payments Starting as low as $99/Month OR 18 Months No Interest*

    Install a High-Efficiency Hot Water System for $0 Down, with Payments Starting as low as $99/Month OR 18 Months No Interest*. This deal is good from now until 3/31/2027.

    Disclaimer: *Subject to credit approval. No Interest, With Payments: Deferred Interest Plan 2631. Interest waived if amount financed is paid in full within 18 month Promo Period. 84 monthly payments required, including during the Promo Period. Rates range from 17.99%-24.99% APR. Residential only.

    Quality You Can Trust

    Seventy-five years ago, we began providing best-in-class heating, cooling, plumbing, drain cleaning, and electrical services with unparalleled customer service. Today, our technicians are the best in the business. Our licensed and insured professionals will treat your home and needs with care and respect. When you work with GEM, you will receive extraordinary service, world-class solutions, and unquestionable value—with a 100% satisfaction guarantee. Schedule a visit with our experts today for unmatched customer service, professionalism and a flawless climate solution that meets your family’s comfort needs.

    IS THERE A GEM LOCATION NEAR ME?

    Choose GEM for Your Home Service Needs!

    Reliable home services from a team you can count on.

    From heating and cooling to plumbing and electrical, GEM is here to help keep your home comfortable, safe, and running smoothly. Whether you need a repair, replacement, installation, or routine maintenance, our experienced team is ready to help.

    Schedule your service with GEM today!

  • Financing: Install a New Heating System

    for $0 down with Payments Starting as low as $89/Month OR 18 Months No Interest*

    Expires:

    03/27/2027

    Financing: Install a New Heating System – for $0 down with Payments Starting as low as $89/Month OR 18 Months No Interest*

    *Subject to credit approval. No Interest, With Payments: Deferred Interest Plan 2631. Interest waived if amount financed is paid in full within 18 month Promo Period. 84 monthly payments required, including during the Promo Period. Rates range from 17.99%-24.99% APR. Residential only.

    Two GEM employees standing at the back of a GEM service van

    Financing: Install a New Heating System for $0 down with Payments Starting as low as $89/Month OR 18 Months No Interest*

    Close-up of man hands setting the temperature of water in Electric Boiler

    Financing Offer: Install a New Heating System for $0 down with Payments Starting as low as $89/Month OR 18 Months No Interest*

    Install a New Heating System for $0 down with Payments Starting as low as $89/Month OR 18 Months No Interest*This deal is good from now until 3/27/2027.

    Disclaimer: *Subject to credit approval. No Interest, With Payments: Deferred Interest Plan 2631. Interest waived if amount financed is paid in full within 18 month Promo Period. 84 monthly payments required, including during the Promo Period. Rates range from 17.99%-24.99% APR. Residential only.

    Quality You Can Trust

    Seventy-five years ago, we began providing best-in-class heating, cooling, plumbing, drain cleaning, and electrical services with unparalleled customer service. Today, our technicians are the best in the business. Our licensed and insured professionals will treat your home and needs with care and respect. When you work with GEM, you will receive extraordinary service, world-class solutions, and unquestionable value—with a 100% satisfaction guarantee. Schedule a visit with our experts today for unmatched customer service, professionalism and a flawless climate solution that meets your family’s comfort needs.

    IS THERE A GEM LOCATION NEAR ME?

    Choose GEM for Your Home Service Needs!

    Reliable home services from a team you can count on.

    From heating and cooling to plumbing and electrical, GEM is here to help keep your home comfortable, safe, and running smoothly. Whether you need a repair, replacement, installation, or routine maintenance, our experienced team is ready to help.

    Schedule your service with GEM today!

  • $500 OFF Air Scrubber

    with full HVAC install

    $500 OFF Air Scrubber – with full HVAC install

    *Cannot be combined with any other offer or discount. One per customer. Residential only. Must be presented at time of service.

    Two GEM employees standing at the back of a GEM service van

    $500 OFF Air Scrubber with full HVAC install

    A plumber puts a drain snake in a bathtub. Plumbers can provide drain cleaning tips to Rhode Island and Massachusetts homeowners to avoid bad smells.

    Special Promotion: $500 OFF Air Scrubber with full HVAC install

    Get $500 OFF Air Scrubber with full HVAC install. This deal is good from now until 12/31/2026.

    Disclaimer: *Cannot be combined with any other offer or discount. One per customer. Residential only. Must be presented at time of service.

    Quality You Can Trust

    Seventy-five years ago, we began providing best-in-class heating, cooling, plumbing, drain cleaning, and electrical services with unparalleled customer service. Today, our technicians are the best in the business. Our licensed and insured professionals will treat your home and needs with care and respect. When you work with GEM, you will receive extraordinary service, world-class solutions, and unquestionable value—with a 100% satisfaction guarantee. Schedule a visit with our experts today for unmatched customer service, professionalism and a flawless climate solution that meets your family’s comfort needs.

    IS THERE A GEM LOCATION NEAR ME?

    Choose GEM for Your Home Service Needs!

    Reliable home services from a team you can count on.

    From heating and cooling to plumbing and electrical, GEM is here to help keep your home comfortable, safe, and running smoothly. Whether you need a repair, replacement, installation, or routine maintenance, our experienced team is ready to help.

    Schedule your service with GEM today!

  • $100 OFF

    Air Scrubber Installation

    $100 OFF – Air Scrubber Installation

    *Cannot be combined with any other offer or discount. One per customer. Residential only. Must be presented at time of service.

    Two GEM employees standing at the back of a GEM service van

    $100 OFF an Air Scrubber Installation

    GEM technician explaining service options to homeowner

    Special Promotion: $100 OFF an Air Scrubber Installation

    Get $100 OFF an Air Scrubber Installation. This deal is good from now until 12/31/2026.

    Disclaimer: *Cannot be combined with any other offer or discount. One per customer. Residential only. Must be presented at time of service.

    Quality You Can Trust

    Seventy-five years ago, we began providing best-in-class heating, cooling, plumbing, drain cleaning, and electrical services with unparalleled customer service. Today, our technicians are the best in the business. Our licensed and insured professionals will treat your home and needs with care and respect. When you work with GEM, you will receive extraordinary service, world-class solutions, and unquestionable value—with a 100% satisfaction guarantee. Schedule a visit with our experts today for unmatched customer service, professionalism and a flawless climate solution that meets your family’s comfort needs.

    IS THERE A GEM LOCATION NEAR ME?

    Choose GEM for Your Home Service Needs!

    Reliable home services from a team you can count on.

    From heating and cooling to plumbing and electrical, GEM is here to help keep your home comfortable, safe, and running smoothly. Whether you need a repair, replacement, installation, or routine maintenance, our experienced team is ready to help.

    Schedule your service with GEM today!

  • FREE

    Main Sewer Drain Camera Inspection

    FREE – Main Sewer Drain Camera Inspection

    *Monday through Saturday normal business hours. Clean outs must be made readily accessible prior to appointment. One per customer, cannot be combined with any other offer. Residential only.

    Two GEM employees standing at the back of a GEM service van

    Free Main Sewer Drain Camera Inspection

    A plumber puts a drain snake in a bathtub. Plumbers can provide drain cleaning tips to Rhode Island and Massachusetts homeowners to avoid bad smells.

    Special Promotion: Free Main Sewer Drain Camera Inspection

    Get a Free Main Sewer Drain Camera Inspection. This deal is good from now until 12/31/2026.

    Disclaimer: *Monday through Saturday normal business hours. Clean outs must be made readily accessible prior to appointment. One per customer, cannot be combined with any other offer. Residential only.

    Quality You Can Trust

    Seventy-five years ago, we began providing best-in-class heating, cooling, plumbing, drain cleaning, and electrical services with unparalleled customer service. Today, our technicians are the best in the business. Our licensed and insured professionals will treat your home and needs with care and respect. When you work with GEM, you will receive extraordinary service, world-class solutions, and unquestionable value—with a 100% satisfaction guarantee. Schedule a visit with our experts today for unmatched customer service, professionalism and a flawless climate solution that meets your family’s comfort needs.

    IS THERE A GEM LOCATION NEAR ME?

    Choose GEM for Your Home Service Needs!

    Reliable home services from a team you can count on.

    From heating and cooling to plumbing and electrical, GEM is here to help keep your home comfortable, safe, and running smoothly. Whether you need a repair, replacement, installation, or routine maintenance, our experienced team is ready to help.

    Schedule your service with GEM today!

  • $250 OFF

    HVAC Install for Seniors & Veterans

    $250 OFF – HVAC Install for Seniors & Veterans

    *Cannot be combined with any other offer or discount. Residential only. Must be presented at time of service.

    Two GEM employees standing at the back of a GEM service van

    $250 OFF an HVAC Install for Seniors & Veterans

    GEM technician inspecting outdoor HVAC unit at residential home

    Special Promotion: $250 OFF an HVAC Install for Seniors & Veterans

    Get $250 OFF an HVAC Install for Seniors & Veterans. This deal is good from now until 12/31/2026.

    Disclaimer: *Cannot be combined with any other offer or discount. Residential only. Must be presented at time of service.

    Quality You Can Trust

    Seventy-five years ago, we began providing best-in-class heating, cooling, plumbing, drain cleaning, and electrical services with unparalleled customer service. Today, our technicians are the best in the business. Our licensed and insured professionals will treat your home and needs with care and respect. When you work with GEM, you will receive extraordinary service, world-class solutions, and unquestionable value—with a 100% satisfaction guarantee. Schedule a visit with our experts today for unmatched customer service, professionalism and a flawless climate solution that meets your family’s comfort needs.

    IS THERE A GEM LOCATION NEAR ME?

    Choose GEM for Your Home Service Needs!

    Reliable home services from a team you can count on.

    From heating and cooling to plumbing and electrical, GEM is here to help keep your home comfortable, safe, and running smoothly. Whether you need a repair, replacement, installation, or routine maintenance, our experienced team is ready to help.

    Schedule your service with GEM today!

  • Yank The Tank

    We’ll Buy Your Old Tank for $500

    Yank The Tank – We’ll Buy Your Old Tank for $500

    *Valid on qualifying water heater installations. One per customer. Cannot be combined with any other offer or discount. Must be presented at time of service. Residential Only.

    Two GEM employees standing at the back of a GEM service van

    Yank The Tank – We’ll Buy Your Old Tank for $500

    GEM HVAC technician inspecting indoor furnace system and helping a homeowner answer, "Why does my furnace turn on and off frequently?"

    Special Promotion: Yank The Tank – We’ll Buy Your Old Tank for $500

    Yank The Tank – We’ll Buy Your Old Tank for $500. This deal is good from now until 12/31/2026.

    Disclaimer: *Valid on qualifying water heater installations. One per customer. Cannot be combined with any other offer or discount. Must be presented at time of service. Residential Only.

    Quality You Can Trust

    Seventy-five years ago, we began providing best-in-class heating, cooling, plumbing, drain cleaning, and electrical services with unparalleled customer service. Today, our technicians are the best in the business. Our licensed and insured professionals will treat your home and needs with care and respect. When you work with GEM, you will receive extraordinary service, world-class solutions, and unquestionable value—with a 100% satisfaction guarantee. Schedule a visit with our experts today for unmatched customer service, professionalism and a flawless climate solution that meets your family’s comfort needs.

    IS THERE A GEM LOCATION NEAR ME?

    Choose GEM for Your Home Service Needs!

    Reliable home services from a team you can count on.

    From heating and cooling to plumbing and electrical, GEM is here to help keep your home comfortable, safe, and running smoothly. Whether you need a repair, replacement, installation, or routine maintenance, our experienced team is ready to help.

    Schedule your service with GEM today!

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What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 9578 reviews
review us on
David Pinkham
7 hours ago
Replaced kitchen faucet. Scott was very helpful. He was knowledgable, courteous and profession. Great guy!
Brian sansouci
8 hours ago
Great service
Karl Hall
8 hours ago
I was somewhat pleased with the information that I received from the first phone call to acquire service. The work that was performed by Anthony Garris was presented in a very professional and informative manner. The work and the service charges were adequate seem to be well represented. If I need any Heating Plumbing or electrical work performed I will not hesitate to call g e m. Thank you!
tparece
9 hours ago
Power surge from winter storm fried everything! They came so fast, and I was a new customer then. I was so impressed I bought the service contract they offer-as I knew there was going to be more required, and they do plumbing and heating, too. This time the replaced my entire electric (fuse) box. Day long project. I like that I get the same service technicians, and they have all been amazing. They follow up on everything, too. 👍🏻
reggie spencer
10 hours ago
They came out wishing an hour of my phone call and fix the issue right away
Richard Guzior
11 hours ago
Kevin was very polite and courteous. He explained everything
Stephen Kindregan
11 hours ago
Very thorough and professional; they put our mind at ease!
Suzanne Champagne
12 hours ago
Eric was great! Had a problem with the first charger and he got on the phone with Tech Support. Very professional and courteous.
Michael S
12 hours ago
Erickson and Nick are outstanding technicians. Very pleased with their service. Very efficient, knowledgeable and professional.
Mark Beaudouin
16 hours ago
Very professional installation of my new boiler by GEM. The guys were polite, informative and hard working. I’m impressed with the quality of workmanship and service.
Rebecca James
1 day ago
Excellent service for my emergency plumbing issue. Very professional.
tom johnson
1 day ago
David did a terrific job repaired a couple of switches on the water heater repair a leaky pipe and also flushed the system and bleed the air out of it very professional very happy With his work Would use them again
Jeanine
1 day ago
Technician was knowledgeable, courteous and thorough. Took time to explain what was done for service. Joe and Anthony did a great job. Stress free and very easy to deal with. They made the service very easy for a senior citizen. Thank you Joe and Anthony
Lauren Clark
1 day ago
Richard is great!
tracey ott
1 day ago
We received great service and happy with the results!
Chris Bolanos
2 days ago
They did a great job! Included me in the whole process and explained everything to me. Thank you!
Vincent Mancinelli
2 days ago
Excellent Service. Prompt arrival, good customer and comprehensive explanation of tasks performed. Great job by everyone. Thank you.
Alexandra Dias
2 days ago
These guys did a great job
Betty Ducheneau
2 days ago
Eric was very prompt and professional
Alice Wood
2 days ago
Cane same day, very efficient and great helpful hints, very personable
Kim Johnson
2 days ago
Shoutout to GEM Plumbing! They came out to fix my well pump, which turned out to be just a bad breaker. While they were here, I mentioned my mini-split air conditioner wasn't working. Even though it wasn't what they were hired for, they jumped right in to help. Turns out, the disconnect switch was installed upside down! They flipped it right-side up, and boom—AC is back on. That is what you call going above and beyond! 🙌🛠️
Shirley R
2 days ago
Repair person John was very professional and he found the problem in the time he was here. Gem was able to schedule me the same day that I called.
Patricia Hansen
2 days ago
I live in an old building where there are multiple obstacles to consider when installing new bathroom fixtures. Nathan, a master plumber at GEM found a successful solution in a most creative and timely way. Nathan and his associate Kevin were very respectful of my home and left no dirt or garbage behind, just a job well done.
JR Mercer
2 days ago
They arrived very quickly and the work was completed in less than an hour!
Kate Mis
2 days ago
Very professional.

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