4.6
Based on 9121 reviews
powered by Google

Carrier Residential Factory Authorized Dealer
North American Technician Excellence - NATE - Certifying the Finest in HVACR
Mass Save | Heat Pump Installer

Top-Rated Rhode Island & Massachusetts HVAC, Plumbing & Electrical Services

Our family has proudly served the greater Providence area for 75 years. We remain committed to offering high-quality home services in New England.

Skilled employees

Trucks on the Road

Why are GEM Contractors the Best in Southern New England?

  • Multi-licensed technicians
  • Free estimates for new installations
  • Financing available
  • 24/7 service and phone support
  • All your service solutions in one place
  • Same-Day Service

Years in Business

Emergency Service

customer and technician interaction

Peace of Mind, Worry-Free

Maintaining your home can be stressful. Let us help.


Home Value Icon

Increased Home Value & Comfort

More info

Preserve your home’s value, extend your equipment’s life span, and ease your worries with our membership plans.


Technician Icon

You’re Always in Good Hands, 24/7

More info

Trust us to always send our best local, trained, and screened technicians to your home, no matter the hour.


A piggy bank represents Mass Save rebate savings

Save Money, Do More

More info

With us, you can spend less money to take better care of your home.


Maintenance Icon

Around-the-House Maintenance Tune-Ups

More info

Keep all parts of your home operating at peak efficiency with regular maintenance tune-ups.


What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 9121 reviews
Leo was considerate and professional, I appreciate his willingness to do whatever we asked and give us the best possible outcomes, plus a few new outlets, which never hurts!
Great techs and service
Above and beyond. Efficient and professional
New a/c units installed. Delivered as promised. On time as promised Installers Roselio and Andrew explained the process in detail before and after installation. Very happy with the sales and installation process. Highly recommend this company. We’ll use them for future needs without question.
Our tech was Branson, Incredible experience came out very quickly. Exceptional diagnostics, developed a number of options to fix the problem. Very patient and did the job very well. YOU ABSOLUTELY MUST CALL GEM FIRST
Eaven though I was very specific what toilet I wanted they put the wrong one in.
Great – showed up on time. They are wonderful.
We love GEM plumbing. Our tech Dave was wonderful, efficient and very knowledgeable!
I had an outstanding experience with GEM Plumbing & Heating! Joseph Hawksley Sr., was professional, knowledgeable, courteous, and took the time to ensure everything was done right. The response time was incredibly fast, and the entire process was seamless from start to finish. I highly recommend Joseph and the entire GEM team for their exceptional service! ⭐⭐⭐⭐⭐
Excellent service.Im happy with his work.
Very efficient, well informed and friendly. Reasonable price.
Nicole was very professional and knowledgeable. She is a great asset for the company.
Bruno and Eric installed a five zone mini split air conditioning system for us. It was a rather challenging task with a few issues that they had to work through. They were always undaunted while working through some complicated things without complaining. They never cut corners to make the job quicker or easier. Indeed, they did a neat and well thought out installation as if they were working in one of their homes. I appreciated that they kept me informed of what they were doing and planning to do. When I had options to choose from they always explained them thoroughly and didn't rush me. They went out of their way to do everything to look as good as possible with the best functionality. Right through the final explanation and demonstration of the system it was obvious that they took pride in their work. I would HIGHLY RECOMMEND this team to anyone.
Douglas was great and very efficient! I’ll definitely be a returning customer if we need service again
This company has productive employees and they all work very well! Especially teams work together very well, I am very satisfied with their quick estimate & measurements & installation ! Thanks a lot for their work.
Gengzuo Liu, in the rain, at night, down in a hole, had our water back on in moments. Talked me through the diagnostics and did it all with a smile.
Alexander came for an annual air conditioner inspection. He was professional and competent and did an excellent job. I would welcome him back any time.
GEM company has the best customer services. They are very professional.
Highly professional and courteous. Communicated well from start to finish
Excellent work and advice. Thank you!
Great tech, knowledgeable and respectful.
Nick was efficient and courteous and completed my split unit ac maintenance quixkly. Highly recommended!
He explained everything in detail and fixed problem. Friendly and experienced.
Thank you
They are pricey but the maintenance guys have kept our 40 year old AC system running!
Excellent job, explained the options, costs and performed the work quickly and thoroughly.

Redeem Offer

Your Promotional Selection Has Been Applied!

This field is for validation purposes and should be left unchanged.
Newsletter Signup
This field is hidden when viewing the form