4.6
Based on 8709 reviews
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Carrier Residential Factory Authorized Dealer
North American Technician Excellence - NATE - Certifying the Finest in HVACR
Mass Save | Heat Pump Installer

Top-Rated Rhode Island & Massachusetts HVAC, Plumbing & Electrical Services

Our family has proudly served the greater Providence area for 75 years. We remain committed to offering high-quality home services in New England.

Skilled employees

Trucks on the Road

Why are GEM Contractors the Best in Southern New England?

  • Multi-licensed technicians
  • Free estimates for new installations
  • Financing available
  • 24/7 service and phone support
  • All your service solutions in one place
  • Same-Day Service

Years in Business

Emergency Service

customer and technician interaction

Peace of Mind, Worry-Free

Maintaining your home can be stressful. Let us help.


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Increased Home Value & Comfort

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Preserve your home’s value, extend your equipment’s life span, and ease your worries with our membership plans.


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You’re Always in Good Hands, 24/7

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Trust us to always send our best local, trained, and screened technicians to your home, no matter the hour.


A piggy bank represents Mass Save rebate savings

Save Money, Do More

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With us, you can spend less money to take better care of your home.


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Around-the-House Maintenance Tune-Ups

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Keep all parts of your home operating at peak efficiency with regular maintenance tune-ups.


What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 8709 reviews
Orlando was awesome..
Great service prompt professional, will call again for needed services
I am always happy with Gem, and today is another example of friendly and informative service. Thank you to Nicole and her colleagues.
Amazing company. Showed up in the stated time frame. The technicians were friendly and very professional and knowledgeable!
Chase and Jim did professkonal fabulous job We appreciate Gem for being a quick response to our plumbing issue.
Great job Timothy
Wonderful experience from first call to techs departure .
Nicole was so kind and helpful. Techs were professional and explained in detail what needed to be done. My compliments to the
Owners of the company.
Tech arrived on time and was very professional and proficient.
Great work and cleanliness 100%
Joe arrived the same day I called, assess the problem, and was able to make repairs the next day! Amazing service and a great job
Excellent service. GEM kept us informed on the exact time of arrival. The technicians were courteous and professional. Did a great job investigating and explaining the issue with our AC unit.
Great experience all around and I highly recommend.
David was excellent. He checked everything and explained what he was doing. I am very happy that I called Gem.
August 27 2025 . Another excellent yearly electrical plumbing , & heating checkup by Eric Governo , Brody Lott , Aiden Cunningham and crew. Thanks!

Aug 2025 – Excellent service by Jacob and his coworker . Yearly maintenance on our Generator .

Great service as always . Routine maintenance appointment for our boiler . Highly recommended . 2025- same great service for our routine maintenance for our central air unit.

May 14, 2026 – great yearly central air maintence by Joe and Anthony . Professional and helpful explaining the inspection they preformed
Excellent customer service ! Professional work and very knowledgeable. Very kind.
Corey Mayo from Gem came to my home today to do a pre-season check on my A/C system. He was very professional and thorough. We are very pleased with the service.
GEM provided same day service to replace the compressor switch on our A/C. The technician, Chris, first had to solve a puzzle and he did a great job! GEM always comes through.
Technician Chris was professional, answered all of my questions, addressed my concerns, and gave helpful information. I was completely satisfied with his past and current service!
GEM was very responsive and knowledgeable. It was another very good experience with GEM.
The GEM technicians were great. Great work.
Another fabulous service visit. Techs are fabulous. Knowledgeable, diligent & friendly. They answered my questions and treated me with great respect and consideration.
Great service! John & Dan did a fantastic job replacing 60+ year-old pipes in our home. They were awesome – very professional, thorough, and friendly. Will definitely return again for plumbing needs.
GEM has come to our house to solve a couple different issues. They are always friendly and complete the job beautifully. I especially appreciate their expertise and willingness to speak plainly about any related issues.
Friendly, knowledgeable, and efficient. So good
Within 3 business days they came and did a same day repair/replace of my Water heater. Both workers where very kind and explained the service they where doing and tips to help do some general maintenance ourselves to help extend the life of the new boiler.
David was excellent. He was on time ..very knowledgeable .. professional and friendly. Thank you

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