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(833) 222-2953

24/7 Emergency Service

Schedule Today

24/7 Emergency Service

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Same-Day HVAC, Plumbing, Drain & Electrical Services

24/7 repair and installation needs across Rhode Island and Southeast MA.

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(833) 222-2953

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4.6
Based on 8743 reviews
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Carrier Residential Factory Authorized Dealer
North American Technician Excellence - NATE - Certifying the Finest in HVACR
Mass Save | Heat Pump Installer

Top-Rated Rhode Island & Massachusetts HVAC, Plumbing & Electrical Services

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Heating & Cooling

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Plumbing, Drain & Sewer

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Electrical

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Commercial

Our family has proudly served the greater Providence area for 75 years. We remain committed to offering high-quality home services in New England.

700

Skilled employees

500

Trucks on the Road

Massachusetts Locations

Rhode Island Locations

Don’t Trust Your Home & Family to Just Anyone.

Book an Appointment

Why are GEM Contractors the Best in Southern New England?

  • Multi-licensed technicians
  • Free estimates for new installations
  • Financing available
  • 24/7 service and phone support
  • All your service solutions in one place
  • Same-Day Service

75

Years in Business

24/7

Emergency Service

customer and technician interaction

The Home Comfort Club

Service plan starting at

$49.99 /mo

All Service Plans

Peace of Mind, Worry-Free

Maintaining your home can be stressful. Let us help.

About GEM
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Increased Home Value & Comfort

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Preserve your home’s value, extend your equipment’s life span, and ease your worries with our membership plans.

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You’re Always in Good Hands, 24/7

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Trust us to always send our best local, trained, and screened technicians to your home, no matter the hour.

A piggy bank represents Mass Save rebate savings

Save Money, Do More

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With us, you can spend less money to take better care of your home.

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Around-the-House Maintenance Tune-Ups

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Keep all parts of your home operating at peak efficiency with regular maintenance tune-ups.

Savings You Can Count On

Take advantage of our current offers, rebates & coupons!

All Offers
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Save on Energy Upgrades

with GEM and Mass Save® Rebates

Explore Rebates

  • Up to $1,000 OFF

    a New Water Heater*

    Expires:

    10/31/2026

    Up to $1,000 OFF – a New Water Heater*

    Exclusions apply. $500 Off a 5-10 Year Old System / $1,000 Off a 10+ Year Old System – Tank Type Water Heaters

  • $500 OFF Air Scrubber

    with full HVAC install

    $500 OFF Air Scrubber – with full HVAC install

    *Cannot be combined with any other offer or discount. One per customer. Residential only. Must be presented at time of service.

  • Install a New HVAC or Mini-Split System

    for $0 down with Payments Starting as low as $89/Month OR 18 Months No Interest*

    Expires:

    10/31/2026

    Install a New HVAC or Mini-Split System – for $0 down with Payments Starting as low as $89/Month OR 18 Months No Interest*

    *Subject to credit approval. No Interest, With Payments: Deferred Interest Plan 2631. Interest waived if amount financed is paid in full within 18 month Promo Period. 84 monthly payments required, including during the Promo Period. Rates range from 17.99%-24.99% APR.

  • $100 OFF

    Air Scrubber Installation

    $100 OFF – Air Scrubber Installation

    *Cannot be combined with any other offer or discount. One per customer. Residential only. Must be presented at time of service.

  • FREE

    Main Sewer Drain Camera Inspection

    FREE – Main Sewer Drain Camera Inspection

    *Monday through Saturday normal business hours. Clean outs must be made readily accessible prior to appointment. One per customer, cannot be combined with any other offer. Residential only.

  • $250 OFF

    HVAC Install for Seniors & Veterans

    $250 OFF – HVAC Install for Seniors & Veterans

    *Cannot be combined with any other offer or discount. Residential only. Must be presented at time of service.

  • $400 OFF

    Water Filtration System

    $400 OFF – Water Filtration System

    *Only on qualifying equipment. One per customer. Cannot be combined with any other offer or discount. Must be presented at time of service. Residential Only.

  • Yank The Tank

    We’ll Buy Your Old Tank for $500

    Expires:

    09/30/2026

    Yank The Tank – We’ll Buy Your Old Tank for $500

    *Valid on qualifying water heater installations. One per customer. Cannot be combined with any other offer or discount. Must be presented at time of service. Residential Only.

  • 5% OFF

    Any Service for Seniors & Veterans

    5% OFF – Any Service for Seniors & Veterans

    *Cannot be combined with any other offer or discount. Residential only. Must be presented at time of service.

  • Financing

    On Work Over $500

    Financing – On Work Over $500

    *Subject to approved credit. Qualifying equipment and services only. See full disclosures at https://askgem.com/financing/.

Get Pre-Approved Financing

Financing Options

What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 8743 reviews
review us on
Kim McKillop
Marcello and his partner did a great job fixing a burst pipe that was behind a wall and difficult to access. They did a meticulous job.
Vin Milano
Douglas was great! Explained conditions of units and recommendations for upkeep!
Peter J Weyman
Updated: Today, we had an issue with a complete drain clog. GEM responded within hours, and fixed the problem. Once again, a great consumer experience.

We've relied on GEM for our plumbing needs for nearly 20 years. This week, they replaced the lead pipe bringing water into our home, a major project. GEM coordinated with city permit and water authorities, and got the job done in less than a day. Quick response, friendly competent technicians. A great experience.
Shirley Emin
Steve Gray and Nem were the best! They were extremely professional, efficient and knowledgeable. Great service!
Gary Coe
GEM work withe to provide a very positive outcome to my problem. Great customer service and very patient with an upset customer.
David Siler
Isaac was here today to do the yearly maintenance on our generator. He was courteous, professional and explained everything very clearly.
Sandra Anderson
Fast and efficient work and John was very friendly.
Carol Benavides
Professional and willing to spend time working on an issue.we will need additional tests to remedy the situation.
Jean
William Monterio and his coworker did a fantastic job assisting our family. We had a big job! They did so well. They were skilled and professional. We are thankful we called Gem because we knew you would have the tools we needed for a successful repair. Thank you!
Rosemary Mooney
The technician did a great job!
Very satisfied with the work .
The technician was pleasant and respectful of my home.
Cary Conroy
This is the company for you. All your services. Tyler was on time. Diagnostic completed. Problem solved. Personal service isnt easy to come by these days. So dont hesitate to call Gem !!
Susan Ross
I recently had my furnace serviced. David was respectful. pleasant, friendly, very knowledgeable. After servicing the furnace he came up with recommendations and walked me through each. He prioritized them for me, helping me to decide which ones could wait, and which ones need attention now. I appreciated his honesty and the time he spent with me. He left the work area clean , turned off all the lights. I will ask for David again . He was delightful. Very nice young man
Kristin Gaucher
This was an emergency situation on a 50 + year old toilet Extremely happy with the work. Gem is my new Plummer
Shideh Shafie
Brody and Nick We’re both excellent! They Fix our air conditioner rapidly, and also told the part that was likely to fail and got everything fixed right away. They also had everything they needed on their truck, which is very helpful because often in these kinds of repair people forget to stock their truck And then you have to Take a second day off of work! They were excellent!
JOANNE Ingegneri
Tim was terrific.. very personable and knowledgeable ..he knows what he is doing..
..
Philipp Hoetzl
Great service. The technician was very knowledgeable and friendly and got the job done quick and with great quality
Kevin Sauvageau
David Santiago was excellent. Took his time to explain everything that was done with the service we had today and the other services and products that GEM offers .Thank you again David .
Michael Twohey
We had our A/C system maintenance with repairs done and our heating system maintained which included some repairs. Our GEM service person Corey was fantastic. He was pleasant, efficient, and very diligent. This was our first GEM experience and gave us the confidence to use their services in the future.
Marilyn Rigby
The technicians were extremely polite and professional. They explained everything to me . I am so very pleased and grateful for the time they took to take care of the problem .
Stephen Puerini
As usual, the techs were polite, informative, and efficient. No issues.
EJ Smith
I needed a solution to an Outside water faucet that was inaccessible under my new deck. Jason offered different options which I had not considered. His solution and workmanship turned out to be excellent. I am very happy with the results.
Paulette Corey
The techs were very knowledgable and skilled. They completed the work quickly and efficiently and ran down my options for the future work.
Thomas Fontaine
I could not fix a leak on the hot water connection on the bathroom sink. GEM came in and found the connector I was using didn’t have a washer. They had one and replaced it in minutes. Great people!
David Tweedy
He solved my problem in 10 minutes.
Valerie Falk
Wonderful people wonderful service—thank you!!!

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