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(833) 222-2953

24/7 Emergency Service

Schedule Today

24/7 Emergency Service

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Same-Day HVAC, Plumbing, Drain & Electrical Services

24/7 repair and installation needs across Rhode Island and Southeast MA.

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(833) 222-2953

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4.6
Based on 8974 reviews
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Carrier Residential Factory Authorized Dealer
North American Technician Excellence - NATE - Certifying the Finest in HVACR
Mass Save | Heat Pump Installer

Top-Rated Rhode Island & Massachusetts HVAC, Plumbing & Electrical Services

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Heating & Cooling

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Plumbing, Drain & Sewer

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Electrical

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Commercial

Our family has proudly served the greater Providence area for 75 years. We remain committed to offering high-quality home services in New England.

700

Skilled employees

500

Trucks on the Road

Massachusetts Locations

Rhode Island Locations

Don’t Trust Your Home & Family to Just Anyone.

Book an Appointment

Why are GEM Contractors the Best in Southern New England?

  • Multi-licensed technicians
  • Free estimates for new installations
  • Financing available
  • 24/7 service and phone support
  • All your service solutions in one place
  • Same-Day Service

75

Years in Business

24/7

Emergency Service

customer and technician interaction

The Home Comfort Club

Service plan starting at

$49.99 /mo

All Service Plans

Peace of Mind, Worry-Free

Maintaining your home can be stressful. Let us help.

About GEM
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Increased Home Value & Comfort

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Preserve your home’s value, extend your equipment’s life span, and ease your worries with our membership plans.

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You’re Always in Good Hands, 24/7

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Trust us to always send our best local, trained, and screened technicians to your home, no matter the hour.

A piggy bank represents Mass Save rebate savings

Save Money, Do More

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With us, you can spend less money to take better care of your home.

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Around-the-House Maintenance Tune-Ups

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Keep all parts of your home operating at peak efficiency with regular maintenance tune-ups.

Savings You Can Count On

Take advantage of our current offers, rebates & coupons!

All Offers
Mass Save Heat Pump Installer Network logo

Save on Energy Upgrades

with GEM and Mass Save® Rebates

Explore Rebates

  • Up to $1,000 OFF

    a New Water Heater*

    Expires:

    08/31/2026

    Up to $1,000 OFF – a New Water Heater*

    Exclusions apply. $500 Off a 5-10 Year Old System / $1,000 Off a 10+ Year Old System – Tank Type Water Heaters

  • $500 OFF Air Scrubber

    with full HVAC install

    $500 OFF Air Scrubber – with full HVAC install

    *Cannot be combined with any other offer or discount. One per customer. Residential only. Must be presented at time of service.

  • Install a New HVAC or Mini-Split System

    for $0 down with Payments Starting as low as $89/Month OR 18 Months No Interest*

    Expires:

    08/31/2026

    Install a New HVAC or Mini-Split System – for $0 down with Payments Starting as low as $89/Month OR 18 Months No Interest*

    *Subject to credit approval. No Interest, With Payments: Deferred Interest Plan 2631. Interest waived if amount financed is paid in full within 18 month Promo Period. 84 monthly payments required, including during the Promo Period. Rates range from 17.99%-24.99% APR.

  • $100 OFF

    Air Scrubber Installation

    $100 OFF – Air Scrubber Installation

    *Cannot be combined with any other offer or discount. One per customer. Residential only. Must be presented at time of service.

  • FREE

    Main Sewer Drain Camera Inspection

    FREE – Main Sewer Drain Camera Inspection

    *Monday through Saturday normal business hours. Clean outs must be made readily accessible prior to appointment. One per customer, cannot be combined with any other offer. Residential only.

  • $250 OFF

    HVAC Install for Seniors & Veterans

    $250 OFF – HVAC Install for Seniors & Veterans

    *Cannot be combined with any other offer or discount. Residential only. Must be presented at time of service.

  • $400 OFF

    Water Filtration System

    Expires:

    09/01/2026

    $400 OFF – Water Filtration System

    *Only on qualifying equipment. One per customer. Cannot be combined with any other offer or discount. Must be presented at time of service. Residential Only.

  • Yank The Tank

    We’ll Buy Your Old Tank for $500

    Expires:

    09/30/2026

    Yank The Tank – We’ll Buy Your Old Tank for $500

    *Valid on qualifying water heater installations. One per customer. Cannot be combined with any other offer or discount. Must be presented at time of service. Residential Only.

  • Up to $2,000 OFF

    New Cooling System Install + One Year of Free Home Comfort Club

    Expires:

    08/31/2026

    Up to $2,000 OFF – New Cooling System Install + One Year of Free Home Comfort Club

    *Qualifying equipment only. One per customer. Not to be combined with any other offer not stated here. Residential Only.

  • 5% OFF

    Any Service for Seniors & Veterans

    5% OFF – Any Service for Seniors & Veterans

    *Cannot be combined with any other offer or discount. Residential only. Must be presented at time of service.

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Financing Options

What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 8974 reviews
review us on
Michele Philogene
Nick and Kyle were very professional and did a great job.
Teresa H
Fast response. Technician was very thorough and explained options clearly
Paul Duffy
Great job and very knowledgeable.
Oliver Nagadya
He is best
Ken Roper
Knowledgeable and informative. Technician was professional at all times.
Brian Lussier
Joe was pleasant and very informative. Great guy!
Michelle Wagner
Our mini split units died three days before a major heatwave was to hit-GEM came and installed two new units the next day. Eli and his partner were great-explained everything as they went-they were friendly and professional. I am very happy with the experience! Thank you so much!!
Cinny Little
Steven G. checked everything carefully and let me know that all is well. I thought that the fairly loud noise from one vent was a problem, but he said it was not.
Harold Tallman
Excellent crew polite knowledgeable patient would utilize gem for future requirements
Maureen Walsh
He was prompt and informed me of the price of replacing the individual piece or the price of a new unit . Douglas was his name
Chris Fredrickson
Dory was great – fast, thorough, professional, and had a great attitude. He got my AC up and running again, just in time for the heat wave!
Janos Kis
Very nice people,knowledgeable.
Fixed the problem quickly.
Tim Reid
Nick and Kyle were our installers and they worked swiftly, pleasantly and gave us good instructions for maintenance and upkeep. They finished all their work in about 2 hours including the removal of our old water heater. Great job, gentlemen from GEM!
Linda Riendeau
The maintenance person was very professional and polite. He checked the unit inside the house and the compressor outside the house.
This was a routine maintenance call.
Liam Finni
The service was great. Edgar the sales rep was amazing as well. He walked us through every step and there were no hidden fees or costs. Dennis came out with the electrical inspector. Our breaker needed to be changed because of a recent code change. Dennis walked us through the process for that, and was super friendly and easy to talk to. Highly recommend.
AJ Hudson
Very kind explained everything well
It was a pleasure to work with him.
Bella Beantown
Chris and his team did a great job fixing out boiler. They came same day and were super efficient and professional.
Keith Cerio
David Salvatore was fantastic! Highly professional got my ac fixed asap! Highly recommend to family and friends.
Ginny OKelly
Xavier reponded in the late evening, coming from quite a distance. Our furnace has gone out while we were away and jt was very cold in the house. Xavier told me “I’ll figure it out,“ and that he did, cheerfully and efficiently! Thank you, Xavier:)
carlton windle
Excellent service and he answered all my questions. He went above and beyond even gluing my sagging insulation back in place and updated all the software. My General Generator is good to go. Thank you Isaac.-
Carlton & Elaine Windle
Geoff Nelson
Fast and efficient
Sophie Arenburg
GEM Plumbing and Heating is, well, their name says it all. They are a gem. From the initial interaction with The sales associate to the respectable hands on install crew, we knew we were in good hands.
Emily Iversen
David S. was great and solved our problem in no time! Such a relief!
Thallys Vieira
I had the pleasure of working with William from Gem to replace a broken trip lever in my old bathtub.
He did a fantastic job and also helped me get in contact with other departments for additional home improvement services.
William was professional, knowledgeable, and very helpful throughout the process. I highly recommend his services.
Rusty Mershon
The gem guys could not have been any nicer. We had to leave and trusted them in our home alone.

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