4.6
Based on 9149 reviews
powered by Google

Carrier Residential Factory Authorized Dealer
North American Technician Excellence - NATE - Certifying the Finest in HVACR
Mass Save | Heat Pump Installer

Top-Rated Rhode Island & Massachusetts HVAC, Plumbing & Electrical Services

Our family has proudly served the greater Providence area for 75 years. We remain committed to offering high-quality home services in New England.

Skilled employees

Trucks on the Road

Why are GEM Contractors the Best in Southern New England?

  • Multi-licensed technicians
  • Free estimates for new installations
  • Financing available
  • 24/7 service and phone support
  • All your service solutions in one place
  • Same-Day Service

Years in Business

Emergency Service

customer and technician interaction

Peace of Mind, Worry-Free

Maintaining your home can be stressful. Let us help.


Home Value Icon

Increased Home Value & Comfort

More info

Preserve your home’s value, extend your equipment’s life span, and ease your worries with our membership plans.


Technician Icon

You’re Always in Good Hands, 24/7

More info

Trust us to always send our best local, trained, and screened technicians to your home, no matter the hour.


A piggy bank represents Mass Save rebate savings

Save Money, Do More

More info

With us, you can spend less money to take better care of your home.


Maintenance Icon

Around-the-House Maintenance Tune-Ups

More info

Keep all parts of your home operating at peak efficiency with regular maintenance tune-ups.


What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 9149 reviews
I had a clog in my kitchen sink drain and it was a mess. Colin was very respectful of my property and worked very efficiently. He cleaned up after the work was accomplished, the area was impeccable. I have used Gem in the past, and would not hesitate to recommend them in the future.
Nicole was great, very nice and knowledgeable!
Eric Governor from GEM came to my house today. I was very overwhelmed with the electrical issues I was having and he took his time explaining everything to me and what my options were. He didn’t leave until I understood what was needed. They were very nice and made me feel comfortable.
Chris was on time👍 polite, friendly and helpful. He was efficient as well. I plan on calling Gem P&H again when I need you. Thanks for your service.
Excellent service. What i believed was a small electrical issue, turned out to much more involved. Dory and Kevin spent hours "in surgery" correcting faulty wiring and got my system working again.
Very greatful. I found my new mechanical team.
Great service. Technician very courteous and knowledgeable
The best! They found some discounts for me and were more reasonable than other companies. They cleaned everything up were efficient and really nice. I’m so happy with my new boiler.
On Oct. 16 the heat in the house still wouldn’t work so GEM came out to find the problem. Harrison arrived at 9:00 and spent all day working on a solution. He kept me informed on what was happening all along the way. It turns out that it was several problems all related and by the end of the day another part had to be found. The next day Harrison and Erin were there bright and early and with the new part. Even with the new parts things were still not working right, so they contacted the tech team at Bryant headquarters and they were stumped. But Harrison and Erin solved the problem and now we have heat. They were terrific, very hard working, knowledgeable and professional and friendly. I’m very pleased.
The situation was an emergency septic issue. They showed up immediately and found the problem. Very professional.
Edgar was prompt, efficient and did a wonderful job.
Nick was fantastic, very good. Efficient.
And super friendly. Choose Nick at Gem everything. Highly recommended.
3rd time for GEM coming out
This time Ricky and I forgot his name , expertly assessed the problem and adhered to every detail inside and outside the house.
Charlene has dementia and they were so kind to her. This last time was a great experience thanks guys.
Super friendly and knowledgeable
We are very happy with our service. We had a leak that caused our water to be shut off. In no time Gem had it all figured out. Thank you Cesar and Alex. We really appreciated the great follow through. Very clean job. Water being put back on was amazing. They also handled all the ground work to make sure everyone was notified and they also pulled all the permits.
Devin did a great job. Resolved the problem quickly and accurately, was very prompt. Very nice guy.
Most excellent service, communication and courtesy highly recommend
Dori was pleasant and very professional. Took the time to explain everything.
This company has productive employees and they all work very well! Especially teams work together very well, I am very satisfied with their quick estimate & measurements & installation ! Thanks a lot for their work.
Joe was great so nice and very professional really did a great job servicing are unit
I received excellent service by a highly skilled technician. Clearly he is very knowledgeable and very efficient.
Phillip is top notch
GEM customer service and technicians are great. They communicate with you, are prompt, courteous and very knowledgible.
Very excellent technicians were knowledgeable easy to work with thoughtful
The technician Christopher was informative, knowledgeable and thorough.
Fast, efficient, courteous and tidy. Always there when you need them.

Redeem Offer

Your Promotional Selection Has Been Applied!

This field is for validation purposes and should be left unchanged.
Newsletter Signup
This field is hidden when viewing the form