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(833) 222-2953

24/7 Emergency Service

Schedule Today

24/7 Emergency Service

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Same-Day HVAC, Plumbing, Drain & Electrical Services

24/7 repair and installation needs across Rhode Island and Southeast MA.

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(833) 222-2953

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4.6
Based on 8391 reviews
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Carrier Residential Factory Authorized Dealer
North American Technician Excellence - NATE - Certifying the Finest in HVACR
Mass Save | Heat Pump Installer

Top-Rated Rhode Island & Massachusetts HVAC, Plumbing & Electrical Services

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Heating & Cooling

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Plumbing, Drain & Sewer

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Electrical

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Commercial

Our family has proudly served the greater Providence area for 75 years. We remain committed to offering high-quality home services in New England.

700

Skilled employees

500

Trucks on the Road

Massachusetts Locations

Rhode Island Locations

Don’t Trust Your Home & Family to Just Anyone.

Book an Appointment

Why are GEM Contractors the Best in Southern New England?

  • Multi-licensed technicians
  • Free estimates for new installations
  • Financing available
  • 24/7 service and phone support
  • All your service solutions in one place
  • Same-Day Service

75

Years in Business

24/7

Emergency Service

customer and technician interaction

The Home Comfort Club

Service plan starting at

$49.99 /mo

All Service Plans

Peace of Mind, Worry-Free

Maintaining your home can be stressful. Let us help.

About GEM
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Increased Home Value & Comfort

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Preserve your home’s value, extend your equipment’s life span, and ease your worries with our membership plans.

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You’re Always in Good Hands, 24/7

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Trust us to always send our best local, trained, and screened technicians to your home, no matter the hour.

A piggy bank represents Mass Save rebate savings

Save Money, Do More

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With us, you can spend less money to take better care of your home.

Maintenance Icon

Around-the-House Maintenance Tune-Ups

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Keep all parts of your home operating at peak efficiency with regular maintenance tune-ups.

Savings You Can Count On

Take advantage of our current offers, rebates & coupons!

All Offers
Mass Save Heat Pump Installer Network logo

Save on Energy Upgrades

with GEM and Mass Save® Rebates

Explore Rebates

  • $89

    Cooling System Tune-Up

    Expires:

    04/30/2026

    $89 – Cooling System Tune-Up

    *Excludes oil systems. Only for one system. One per customer. Not to be combined with any other offer. If you’re Home Comfort Club member, maintenance is included in your membership. Must schedule by 4/30/2026.

  • Up to $2,000 OFF

    New Cooling System Install

    Expires:

    05/31/2026

    Up to $2,000 OFF – New Cooling System Install

    *Qualifying equipment only. One per customer. Not to be combined with any other offer not stated here. Residential Only.

  • 5% OFF

    Any Service for Seniors & Veterans

    5% OFF – Any Service for Seniors & Veterans

    *Cannot be combined with any other offer or discount. Residential only. Must be presented at time of service.

  • $600 OFF

    Tankless Water Heater Install

    Expires:

    05/31/2026

    $600 OFF – Tankless Water Heater Install

    *Only on qualifying equipment. One per customer. Cannot be combined with any other offer or discount. Must be presented at time of service. Residential Only.

  • Up to $1,000 OFF

    Ductless Mini Split Install

    Expires:

    05/31/2026

    Up to $1,000 OFF – Ductless Mini Split Install

    *Qualifying equipment only. One per customer. Not to be combined with any other offer not stated here. Residential Only.

  • $300 OFF

    Sump Pump Replacement with Backup Power

    Expires:

    05/31/2026

    $300 OFF – Sump Pump Replacement with Backup Power

    *One per customer. Not to be combined with any other offer. Applies to qualifying sump pump installation and backup power options only. Must be presented at time of service.

  • Financing

    On Work Over $500

    Financing – On Work Over $500

    *Subject to approved credit. Qualifying equipment and services only. See full disclosures at https://askgem.com/financing/.

  • FREE

    Water Quality Test

    FREE – Water Quality Test

    *Test includes parameters for hardness, iron, pH and total dissolved solids. Other parameters, such as bacteria and nitrates, are not included and would need to be tested by a state certified lab.

  • Save $50

    on drain cleaning with Promo Code: DrainCT.

    Expires:

    11/15/2025

    Save $50 – on drain cleaning with Promo Code: DrainCT.

    For Residential and Commercial services only for drain cleaning. We service almost all lines of commercial businesses.

  • Indirect Water Heater

    Up to $250*

    Indirect Water Heater – Up to $250*

    Preexisting fuel type: Replacing Propane, Oil

Get Pre-Approved Financing

Financing Options

What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 8391 reviews
review us on
John Okeefe
My tech was very knowledgeable, he was able to answer all my questions. I was so impressed I entered a annual maintenance agreement with him.
Sharon Mastrangelo
Fast efficient honest
J
Walter and his partner were so pleasant to deal with. They explained everything they were doing and answered all of my questions. I would definitely recommend them to anyone.
Adam Baron
The best company I have ever dealt with congratulations on being the best Adam Baron
Paddy Kalish
Colin did a great job coordinating installation of a difficult boiler/heater job. Gem has good people working for it. Edgar and Kameron along with others, worked tirelessly and with utmost dedication to finish the work. I am very pleased with the outcome.
Patti Kahler
Timothy and his partner was very professional, pleasant address all my issues
. What a great experience.
Gerda Reid
They always have a repair person, no matter what the job. Excellent service
Kristen H
Great job preparing my mini-split. Very pleased with the work!
Marcel Desrosiers
Just had my old water heater replaced by Bruno and the Gem Team. They did a fantastic job! They were quick, efficient and meticulous, right down to the cleanup.
Michael McCartney
Even with the member discount, it seemed like a lot to pay for some pretty basic tankless hot water heater maintenance without any replacement parts except for a small amount of neutralizer rocks. But the guy who did it was good. Showed up within the first hour of the 4 hour window and finished in less than 2 hours. I like the convenience of calling and getting an appointment fairly quickly.
Paddy Kalish
Gem is exemplified with Professionalism and Good Work. Edgar and Kameron worked hard and tirelessly to finish a difficult job with Dedication and Attention to Detail.
Jane Anthony
Very pleasant and informative. Both technicians got the job done.
Daniel Penick
Nice people, quick to respond and knowledgeable. Highly recommend them for emergencies
Alan Goodman
Antonio was excellent. He explained what he was doing, pronounced it to be in good condition and ready for the summer heat.

Thanks
Karen Smith
The gentlemen were professional and explained everything to me. Hopefully it fixed my problem. Not as expensive as I expected it could have been.
Deb Santoro
I would like to give high praise to Chris and Baxter from GEM. They were efficient, polite, and knowledgable. Chris explained everything well. The fast response was well appreciated. The company billing however was on the high side in my opinion.
Jean McCoubrey
Very responsive to my off-hours request for heating repair on a holiday weekend; technician resolved problem. Communication was very good (updates about arrival time, etc.).
tony demarco
The company workers are highly experienced and thorough on the work performed. Thanks for the repair.
David Muzrall
Great guys who knew what was needed to fix my basement water issue, all in one day!
Mary Mahoney
Chris did a great job
Very pleasant
Genevieve Martin
Excellent and professional service by Max.
N Shea
The plumbers from GEM were fantastic! They were both professional, knowledgeable, courteous and efficient. I am so pleased with their work that I am going to have additional work done by GEM.
Mary Girard
I was having a problem with my shower and I knew who to call. GEM of course! Tom G came, diagnosed my problem, thoroughly, went over what was needed and the price. He was patient and caring. Now I have a great,updated shower faucet! Thank you, Tom G, you were kind and great!
3/24/26. Mary Girard.
Dave Green
Thanks once again great service. Communication is on point (e.g. emails, text, and/or calls with timeframe updates). Bill knows his oil burners! Chris was very professional!
Bryna Haynes
Billy, Corey and the rest of the team are fantastic. We have a complex boiler system and they not only cleaned it, but got it running so well that it cut our oil bill substantially. They are always on time, always professional, clean up after themselves, and are transparent on pricing. Highly recommended.

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