4.6
Based on 9085 reviews
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Carrier Residential Factory Authorized Dealer
North American Technician Excellence - NATE - Certifying the Finest in HVACR
Mass Save | Heat Pump Installer

Top-Rated Rhode Island & Massachusetts HVAC, Plumbing & Electrical Services

Our family has proudly served the greater Providence area for 75 years. We remain committed to offering high-quality home services in New England.

Skilled employees

Trucks on the Road

Why are GEM Contractors the Best in Southern New England?

  • Multi-licensed technicians
  • Free estimates for new installations
  • Financing available
  • 24/7 service and phone support
  • All your service solutions in one place
  • Same-Day Service

Years in Business

Emergency Service

customer and technician interaction

Peace of Mind, Worry-Free

Maintaining your home can be stressful. Let us help.


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Increased Home Value & Comfort

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Preserve your home’s value, extend your equipment’s life span, and ease your worries with our membership plans.


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You’re Always in Good Hands, 24/7

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Trust us to always send our best local, trained, and screened technicians to your home, no matter the hour.


A piggy bank represents Mass Save rebate savings

Save Money, Do More

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With us, you can spend less money to take better care of your home.


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Around-the-House Maintenance Tune-Ups

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Keep all parts of your home operating at peak efficiency with regular maintenance tune-ups.


What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 9085 reviews
Sink faucet faulty. Repaired in a quick, professional manner.
Gem plumbing and heating was very helpful from first phone call to service .Great
customer service would highly recommend them to anyone
Marcelo and associate were great!
Jay and Ryan were the best anyone could ask for. I wish I could give a 10 star review
Gem worked with us and all was complete in a day
I was very pleased with the service that David Chapman from Gem gave me. David gave Me alternatives for fixing it so that I could make an informed decision.
Nick Yeo was Fantastic. Gave me a detailed explanation and was very professional. I appreciated his device recommendations which are offered by his company.
Great great service install by Alec’s & John!!!
Couldn’t be more pleased. Five star service. Great GEM ambassadors.
Thank you!
Absolutely wonderful experience.
Techs were very informative- helpful
Richard did my annual maintenance on my heating system. He and I decided it was time for a new system since it wasn’t working properly. Not an easy decision for me because it’s so expensive to replace … But of course, safety is first!

Luckily Gem offers a payment plan with installments that are reasonable and without interest.

Richard was very informative and helpful as my salesperson … I would definitely recommend him.
Excellent response, with a comprehensive explanation of repair options
Area was left spotless
Very knowledgeable and polite. Answered all my questions.
Amazing experience with Richard he is a true professional and we will definitely call GEM again in the future!
GEM is a GEM! Within 24hours our issue was addressed. From the initial phone call (Desiree) to follow up communications to the arrival of the technician. Tom Gavin was courteous, professional and experienced to handle the task in short order.
Thank you, GEM Team!
James was the best. Very communicative .
Nick from Gem was very professional and was able to solve our AC problem with one visit!
Dory El Abiad is highly recommended. Very nice guy and did great work in cleaning our AC.
My installation was smooth and everything was explained in detail and I was very pleased with the quality of the work
Tankless water heater inspection. Professional service, friendly, on time.
Came on time very neat and were very courteous guys did a nice job
Devan was awesome!! He saved me a lot of money and time. What I thought was a clog in my washing machine's drain wasn't. He gave me some good advice and told me if I needed anything else to call back. Awesome service!! Thank you kindly!
Job well done
I am so happy the AC could be fixed rather than replaced.
HIGHLY recommended! Had a water leak associated with a condenser, potential for large amounts of damage. Showed up Sunday morning and worked on the problem until it was fixed and tested. What a relief to have folks, you can trust to fix these sorts of problems.

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