4.6
Based on 8695 reviews
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Carrier Residential Factory Authorized Dealer
North American Technician Excellence - NATE - Certifying the Finest in HVACR
Mass Save | Heat Pump Installer

Top-Rated Rhode Island & Massachusetts HVAC, Plumbing & Electrical Services

Our family has proudly served the greater Providence area for 75 years. We remain committed to offering high-quality home services in New England.

Skilled employees

Trucks on the Road

Why are GEM Contractors the Best in Southern New England?

  • Multi-licensed technicians
  • Free estimates for new installations
  • Financing available
  • 24/7 service and phone support
  • All your service solutions in one place
  • Same-Day Service

Years in Business

Emergency Service

customer and technician interaction

Peace of Mind, Worry-Free

Maintaining your home can be stressful. Let us help.


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Increased Home Value & Comfort

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Preserve your home’s value, extend your equipment’s life span, and ease your worries with our membership plans.


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You’re Always in Good Hands, 24/7

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Trust us to always send our best local, trained, and screened technicians to your home, no matter the hour.


A piggy bank represents Mass Save rebate savings

Save Money, Do More

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With us, you can spend less money to take better care of your home.


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Around-the-House Maintenance Tune-Ups

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Keep all parts of your home operating at peak efficiency with regular maintenance tune-ups.


What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 8695 reviews
The GEM technicians were great. Great work.
Another fabulous service visit. Techs are fabulous. Knowledgeable, diligent & friendly. They answered my questions and treated me with great respect and consideration.
Great service! John & Dan did a fantastic job replacing 60+ year-old pipes in our home. They were awesome – very professional, thorough, and friendly. Will definitely return again for plumbing needs.
GEM has come to our house to solve a couple different issues. They are always friendly and complete the job beautifully. I especially appreciate their expertise and willingness to speak plainly about any related issues.
Friendly, knowledgeable, and efficient. So good
Within 3 business days they came and did a same day repair/replace of my Water heater. Both workers where very kind and explained the service they where doing and tips to help do some general maintenance ourselves to help extend the life of the new boiler.
David was excellent. He was on time ..very knowledgeable .. professional and friendly. Thank you
Was very impressed with Gems
Tech who was able to repair our AC units during our first real heat wave.
Hope to do business with Gem at our new home soon
Was able to get an appt right away and excellent technicians
Two Gem workers showed up to do annual service on time. Dave and his coworker were friendly, professional and excellent communicators.
The professionals from Gem came to our house to fix a leaky well pump. Fortunately, they diagnosed the problems, and were able to replace our well and tank all in one day. They showed me how bad the pump and tank were, gave us options, gave us estimate. After everything was installed they tested everything to make sure it was in working order. I had a great experience, and I would highly recommend using them. I cannot thank them enough.
Chris and Nem cleaned & checked the parts of my A/C system making sure all was functioning properly. Both helped me have a better understanding of how the unit works & things to consider as upgrades to the HVAC system. Based on their visit I plan to renew my annual maintenance plan.
Quick appointment, resolution and everything‘s working great
Great experience. On time, pleasant and performed work efficiently.
Excellent professional service. Joseph explained everything about our annual A/C maintenance service. He is a fine representative for GEM.
Dovantay was very knowledgeable and professional.Dovantay did a great job.
GEM customer service and technicians are great. They communicate with you, are prompt, courteous and very knowledgible.
Quality work, fast response time. Great staff and incredible technicians.
Thanks for your excellent service.
Scott was kind and very welcomed , explained what the issue could be and recommended few option , he was very thorough and knowledgeable.
Luis and Edwin did an OUTSTANDING job in replacing my old furnace with a new one. They were thorough in every aspect of the job. From removal to the new install and clean up. Very professional and answered any questions I had. I can't thank them enough for the excellent Jobe they performed. 👍👍👍👍
He was on time , very professional, and knew how to correct our plumbing problem9 on
Excellent service, highly recommended. We had a ceiling fan replaced with a chadelier on a cathedral ceiling. It was not that easy, and they did a great job!
Knew his business well, was extremely friendly and patient with me. Overall, just a very pleasant experience.
Anthony Pena was SUPER !

Labor Price was RIDICULOUSLY Overpriced !!!!

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