4.6
Based on 9321 reviews
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Carrier Residential Factory Authorized Dealer
North American Technician Excellence - NATE - Certifying the Finest in HVACR
Mass Save | Heat Pump Installer

Top-Rated Rhode Island & Massachusetts HVAC, Plumbing & Electrical Services

Our family has proudly served the greater Providence area for 75 years. We remain committed to offering high-quality home services in New England.

Skilled employees

Trucks on the Road

Why are GEM Contractors the Best in Southern New England?

  • Multi-licensed technicians
  • Free estimates for new installations
  • Financing available
  • 24/7 service and phone support
  • All your service solutions in one place
  • Same-Day Service

Years in Business

Emergency Service

customer and technician interaction

Peace of Mind, Worry-Free

Maintaining your home can be stressful. Let us help.


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Increased Home Value & Comfort

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Preserve your home’s value, extend your equipment’s life span, and ease your worries with our membership plans.


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You’re Always in Good Hands, 24/7

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Trust us to always send our best local, trained, and screened technicians to your home, no matter the hour.


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Save Money, Do More

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With us, you can spend less money to take better care of your home.


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Around-the-House Maintenance Tune-Ups

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Keep all parts of your home operating at peak efficiency with regular maintenance tune-ups.


What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 9321 reviews
Robert Insley
13 hours ago
Very quick but complete exam of a/c . I wish they would leave a comprehensive review that I could read. Not sure what OK means as a review.
Margaret OConnor
23 hours ago
We had a new furnace and water heater installed. The team came when promised and even early, were polite, did a great job, and cleaned up perfectly. GEM’s price was very competitive and the interval to do the work was 4 days as opposed to a month with other vendors. We were very pleased!
I can't believe how impressed I was with Gem and the entire experience. The install team was at my house every day by 8:30am and finished a half day before I expected them to. My sibling had the mini splits installed last year with the same results. I would highly recommend Gem for installation of new mini splits. Thank you to Roselio and Andrew.
Laura Carbone
1 day ago
The team I had was professional & friendly. Answered any questions I had along with explaining options.
Allan Alarie
1 day ago
Appreciate fast response to my leaking water heater problem. That ware heater was 13 years old and beyond repair. GEM techs installed a new replacement in the same day. That’s really great service. Thank you GEM.
Mike Medeiros
1 day ago
Couple of guys came and checked the system made sure everything was working kind and courteous.. explain how to operate the HVAC system with the controller.. appreciate the service.
Ann Frenette
1 day ago
Mike was totally professional and friendly he did a great job cleaned up and everything looks great!!
Timely service and plus John was very polite and knowledgeable
Kevin was great! Very professional and knowledgeable. Highly recommend.
August 27 2025 . Another excellent yearly electrical plumbing , & heating checkup by Eric Governo , Brody Lott , Aiden Cunningham and crew. Thanks! Aug 2025 – Excellent service by Jacob and his coworker . Yearly maintenance on our Generator . Great service as always . Routine maintenance appointment for our boiler . Highly recommended . 2025- same great service for our routine maintenance for our central air unit. May 14, 2026 – great yearly central air maintence by Joe and Anthony . Professional and helpful explaining the inspection they preformed August -18 2026 – we had our yearly maintence for our generator . Aiden was the Gem tech that came out and did the yearly maintence. Aiden was excellent answering all my questions regarding the generator . Was a pleasure having Aiden serviced our yearly generator maintenance
Joseph Daly
1 day ago
John did a great job. He was very professional and helpful. The office was great in keeping us apprised of the technician’s arrival.
Highly recommend!
Robert
1 day ago
Eric was very knowledgeable and helpful. I would recommend him to anyone! He helped diagnose my Generac generator fuel line size.
Katie Fick
1 day ago
Fantastic walkthrough of new house to discuss possible plumbing needs. The guys were Informative, helpful, even educational! Clearly know their stuff, and very nice. They even automatically helped my older mom take a few tricky steps up uneven ground! 5 stars ⭐️
Donald Dos Vais
2 days ago
If l owned a business l’d hire Tom in a New York minute!!
WiseOldOwl2
2 days ago
The service I've received from GEM is second to none. They arrive on time, do a great job and answer all questions with patience and knowledge.
Luis was great! Extremely knowledgeable and improved our airflow in our home.
Lisa Boiani
2 days ago
Randy fixed my stairs and 2 guys came and fixed the condensation pipe. All the guys did great work. All my problems are solved.
Sarah Mazza
2 days ago
When our HVAC gave up the ghost last week, I was panicked about having to go without air conditioning for these 80 degree weeks indoors with our two small children and dog. GEM got out for an estimate super fast and was able to book us for system replacement four days later – other companies were scheduling an estimate until three weeks out! Service was quick and efficient, the installers were knowledgeable and kind, and were more than satisfied with the work completed. Thanks, GEM!
barryblackusa
3 days ago
Wehad a leak in the feed tube going into our toilet. It leajed down through the ceiling into our kitchen. I called GEM and they sent technicians right out to fix the problem. The technicians arrived, assessed the problem and gave us a very reasonable quote. The technician also noriced veteran plates on my car and applied a 10% discount! They fixed rhe priblem, noticed that the feed tubes to my sink didn't look good and correctex them as well. Both texhnicians were very personable and kind. They helped lower our anxiety as well. Great experience! Highly recommend GEM plumbing!
John Condon
3 days ago
Highly professional and courteous. Communicated well from start to finish. There was a problem securing proper supplies which they diligently worked through.
Denise Roche
3 days ago
Erikson and Dimitrius were very professional. They were clean , respectful of my property, and knowledgeable!
Mo Mo
3 days ago
Luis & Edwin were very courteous and completed a very thorough maintenance inspection and cleaning of my A/C system. I’m always impressed by the explanations provided by GEM techs!
Dave Vreeland
3 days ago
Rick was awesome an amazing quickly got our AC system up and running.
marion slade
3 days ago
I was able to get my garbage disposal switched out same morning great customer service

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