4.6
Based on 9341 reviews
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Carrier Residential Factory Authorized Dealer
North American Technician Excellence - NATE - Certifying the Finest in HVACR
Mass Save | Heat Pump Installer

Top-Rated Rhode Island & Massachusetts HVAC, Plumbing & Electrical Services

Our family has proudly served the greater Providence area for 75 years. We remain committed to offering high-quality home services in New England.

Skilled employees

Trucks on the Road

Why are GEM Contractors the Best in Southern New England?

  • Multi-licensed technicians
  • Free estimates for new installations
  • Financing available
  • 24/7 service and phone support
  • All your service solutions in one place
  • Same-Day Service

Years in Business

Emergency Service

customer and technician interaction

Peace of Mind, Worry-Free

Maintaining your home can be stressful. Let us help.


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Increased Home Value & Comfort

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Preserve your home’s value, extend your equipment’s life span, and ease your worries with our membership plans.


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You’re Always in Good Hands, 24/7

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Trust us to always send our best local, trained, and screened technicians to your home, no matter the hour.


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Save Money, Do More

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With us, you can spend less money to take better care of your home.


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Around-the-House Maintenance Tune-Ups

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Keep all parts of your home operating at peak efficiency with regular maintenance tune-ups.


What Our Customers Are Saying

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4.6
Based on 9341 reviews
John Moore
16 hours ago
A difficult challenge and yet the service was excellent, professional, knowledgeable and perceived to completion
AXS441 GM
16 hours ago
Very good. Technician determined fluids were empty. Was able to fill with dye and rescheduled future appt to search for leaks Has already identified leak in condenser at pipe connection. Hopefully will resolve in future visit. System is operational at this time. Very professional and pleasant person. Thank you, A ———————- For Friday. Aug. 21, 2026 by John Excellent!! He checked all vents and 2 air handlers To track locations of Freon. Determined proper pressure levels and other settings were ok but not cooking. Very thorough and knowledgeable. Since performed all these checks, Can he return to finish his work!!! Thank you, Ayres Services were related to lg heat pump, Not items that follow… And price not determined not finished..
Mary C. Harnum
17 hours ago
Today we had our AC systems installed on the roof of our condo’s. The team from GEM were amazing. They were very professional, communicated every step of what they were doing which gave me great peace. The team, Omar who was the lead, John, Louis, Michael, Mike the electrician were phenomenal. Nick with the crane crew was very nice. I hope I didn’t miss anyone. It was so assuring watching them work so well together. Their respect for each other was present and refreshing. This job was done simultaneously between my neighbors condo and my condo which was huge. The team truly worked AMAZINGLY well together. Their checklist & cleanup was A PLUS PLUS. I would highly recommend GEM and their teams. Anthony Goris was very professional and expertly explained what was happening with my very old AC unit. He was very patient and kind with his time relieving my anxiety of a huge purchase. Edgar Pollino was also very professional and expertly explained my options. He was very knowledgeable explaining everything and very patient & kind answering all my questions. I would highly recommend GEM.
Susan Anderson
17 hours ago
Professional informative knowledgeable and completely competent. Can’t thank you enough for a job diagnosing and fixing my HVAC system to 100%. Kudos to Arnold.
Chris Churchill
17 hours ago
The team at GEM is outstanding. They always made sure that I am informed of work progress. Thank you GEM! You are On Point! Special thanks to Edgar, Bruno, Richie, Evan and Leo! You all are great!
Geoff Schoos
19 hours ago
Both Richard and Dimitrius were excellent! They came on time, walked me through what needed to be done, and when completed showed me the final product. Both were very professional, pleasant and respectful of our home. I strongly recommend them for any repairs needed.
Fred McFadden
19 hours ago
On time, polite, very knowledgeable and helpful!
Disconnect a gas pipe from a gassed fireplace!
Ellen McGee
22 hours ago
Richard was a very knowledgeable technician who evaluated the issues with my heat pump/split system. I decided not to proceed with the recommended extensive repairs at this time.
Ron Pikul
23 hours ago
Good efficient service.
Steven Pichette
23 hours ago
August 27 2025 . Another excellent yearly electrical plumbing , & heating checkup by Eric Governo , Brody Lott , Aiden Cunningham and crew. Thanks! Aug 2025 – Excellent service by Jacob and his coworker . Yearly maintenance on our Generator . Great service as always . Routine maintenance appointment for our boiler . Highly recommended . 2025- same great service for our routine maintenance for our central air unit. May 14, 2026 – great yearly central air maintence by Joe and Anthony . Professional and helpful explaining the inspection they preformed August -18 2026 – we had our yearly maintence for our generator . Aiden was the Gem tech that came out and did the yearly maintence. Aiden was excellent answering all my questions regarding the generator . Was a pleasure having Aiden serviced our yearly generator maintenance August 21-2026. Gem tech Richard stopped by today to go over a couple of issues with our central air unit . Excellent visit and service .
Tech arrived on time and was very professional and proficient.
GEM installed AC through our 50 year old home! Wonderful job! Professional service!
R Dehner
2 days ago
The service man, I can’t remember his name. I’m sorry, he showed up at the most an hour and a half after I called the company. He was really nice. He Explained everything, I knew I needed a water jet system, but I didn’t really know much else and he took the time to explain everything. He just did an amazing job, This has been an awful situation and nobody has been able to help us and I totally believe since that man left that my issue is resolved. I mean you can stay too for another episode, but I feel confident.
Timothy Cohane
2 days ago
The best
Edna Cohane
2 days ago
Very excellent technicians were knowledgeable easy to work with thoughtful
eleeg13
2 days ago
Phenomenal service. Victoria G responded to an urgent plumbing need and explained everything in detail after he evaluated all possible problem areas. He was exceptionally polite and also showed me videos and photos of another issue . I highly recommend!!!!!
Kathy Robinson
2 days ago
Tristan was always professional. He explained what i needed, got my approval and then did the job i would call them again.
Thomas Mancini
2 days ago
Our tech was John good experience came out very quickly. Worked very hard to solve the problemVery patient and did the job very well. YOU ABSOLUTELY MUST CALL GEM FIRST
J Lumb
2 days ago
All around wonderful experience. Thank you very much Eric!
Tatiana Daniels
2 days ago
Excellent job
Robert Insley
2 days ago
Very quick but complete exam of a/c . I wish they would leave a comprehensive review that I could read. Not sure what OK means as a review.
We had a new furnace and water heater installed. The team came when promised and even early, were polite, did a great job, and cleaned up perfectly. GEM’s price was very competitive and the interval to do the work was 4 days as opposed to a month with other vendors. We were very pleased!
Robert McMahan
3 days ago
I can't believe how impressed I was with Gem and the entire experience. The install team was at my house every day by 8:30am and finished a half day before I expected them to. My sibling had the mini splits installed last year with the same results. I would highly recommend Gem for installation of new mini splits. Thank you to Roselio and Andrew.
Laura Carbone
3 days ago
The team I had was professional & friendly. Answered any questions I had along with explaining options.

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