4.6
Based on 8564 reviews
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Carrier Residential Factory Authorized Dealer
North American Technician Excellence - NATE - Certifying the Finest in HVACR
Mass Save | Heat Pump Installer

Top-Rated Rhode Island & Massachusetts HVAC, Plumbing & Electrical Services

Our family has proudly served the greater Providence area for 75 years. We remain committed to offering high-quality home services in New England.

Skilled employees

Trucks on the Road

Why are GEM Contractors the Best in Southern New England?

  • Multi-licensed technicians
  • Free estimates for new installations
  • Financing available
  • 24/7 service and phone support
  • All your service solutions in one place
  • Same-Day Service

Years in Business

Emergency Service

customer and technician interaction

Peace of Mind, Worry-Free

Maintaining your home can be stressful. Let us help.


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Increased Home Value & Comfort

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Preserve your homeโ€™s value, extend your equipmentโ€™s life span, and ease your worries with our membership plans.


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You’re Always in Good Hands, 24/7

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Trust us to always send our best local, trained, and screened technicians to your home, no matter the hour.


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Save Money, Do More

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With us, you can spend less money to take better care of your home.


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Around-the-House Maintenance Tune-Ups

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Keep all parts of your home operating at peak efficiency with regular maintenance tune-ups.


What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 8564 reviews
Great service, Brian was very informative. Always communicated with me to let me know arrival time. I had a 240v dryer outlet replaced.
It was a stressful situation to start but William Monteiro made it a smooth process. His expertise was wonderful and he was very detailed so I would understand what was needed and Why. Thank You
Nick Pandolfi was a superb Navien tech. Educated, efficient and personable.
Dave, the plumber from GEM, did a wonderful job replacing my leaking kitchen faucet. His work was fast and professional. I would definitely recommend him to other customers, and I look forward to his help again when needed.
Ryan Sandbach and his service associate were really great. I was able to schedule service for a convenient time. We ended up replacing the whole toilet and they took care of it same day. I appreciated the quick and thoughtful work. I will use GEM again for sure.
Came on time very neat and were very courteous guys did a nice job
Tristan and Mike did an excellent job!!
Thanks Gentlemen
Guy M
Pawtucket
GEM recently installed a gas heating and waterless tank combo. The installation took just one day and the installers and electricians were on time, professional and courteous. The whole project was coordinated so efficiently. I would rate GEM a 10!
The service representative was friendly, polite and efficient. The product installation went smoothly and is working just fine. Thank you all very much. Sally Dwyer
Professional, knowledgeable, and great customer service. Thanks David!!
Very fast response and able to clear up several drain issues in my beach house bathroon
Great emergency service, super knowledgeable technician,at a reasonable cost. Thanks so much!
Very helpful and efficient
Ethan was very neat and helpful with my emergency
We had two services performed by GEM. Our well system was entirely replaced and our on demand water heater replaced. During both services the technicians were informative, on time, and knowledgeable. They did an excellent job in both cases, cleaned the areas of water and debris. We were exceptionally pleased to find that GEM trains their techโ€™s. Something that too few companies do these days. We canโ€™t say enough about how pleased we are with these services.
I found my water heater leaking on a Friday late afternoon called GEM the came out explained everything to my and gave me quote..came to my house the next morning and installed the new water heater and explained everything to me.. very good to deal with.
Christopher, John, Steven, Brody and Joseph were all punctual and attentive. Great to meet so many great crew members. Getting the problem fixed and keeping me aware of future needs with my equipment before they become real issues. I appreciated the staff immensely from the technicians to the call team members.
GEM did good job in closing the ceilin and matching to the existing pattern
Fantastic, and quick service! Tyler was extremely polite and an accomplished HVAC person. He explained the problem with my AC unit in great detail, and fixed it in no time at all. He also offered to incorporate my seasonal maintenance into this visit, which I am very pleased with. I recommend Tyler on every level!! Virginia Fay. ๐Ÿ‘
Efficient and informative and friendly service, thank you!
This is definitely a five star review and if you had more stars, I would grant those as well. Jordan is an amazing young man. He is respectful knowledgeable and extremely patient. Fixed/updated everything that needed it in a very timely manner and checked everything twice. Now Iโ€™m going to request his coming back next time!!
Jared was great, super knowledgeable super personable, easy to work with.
I cannot say enough good things about this company! From getting the initial walk through done, to designing the ductwork, and executing their plan, every step has been amazing. They got the work done incredibly fast, cleaned up after themselves, and offered very high quality systems. Highly recommend!
Outstanding service, prompt courteous and knowledgeable

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