4.6
Based on 8615 reviews
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Carrier Residential Factory Authorized Dealer
North American Technician Excellence - NATE - Certifying the Finest in HVACR
Mass Save | Heat Pump Installer

Top-Rated Rhode Island & Massachusetts HVAC, Plumbing & Electrical Services

Our family has proudly served the greater Providence area for 75 years. We remain committed to offering high-quality home services in New England.

Skilled employees

Trucks on the Road

Why are GEM Contractors the Best in Southern New England?

  • Multi-licensed technicians
  • Free estimates for new installations
  • Financing available
  • 24/7 service and phone support
  • All your service solutions in one place
  • Same-Day Service

Years in Business

Emergency Service

customer and technician interaction

Peace of Mind, Worry-Free

Maintaining your home can be stressful. Let us help.


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Increased Home Value & Comfort

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Preserve your home’s value, extend your equipment’s life span, and ease your worries with our membership plans.


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You’re Always in Good Hands, 24/7

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Trust us to always send our best local, trained, and screened technicians to your home, no matter the hour.


A piggy bank represents Mass Save rebate savings

Save Money, Do More

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With us, you can spend less money to take better care of your home.


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Around-the-House Maintenance Tune-Ups

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Keep all parts of your home operating at peak efficiency with regular maintenance tune-ups.


What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 8615 reviews
Great, timely, efficient service. While contact with the technicians was minimal, what there was was courteous and to the point. Highly recommended.
Gem Plumbing provided fast, professional and successful service in a late night weekend emergency.
Very satisfied with the service and plumber Edward who explained everything as the process went along.
Would recommend GEM to anyone in need.
Tim did a great job updating the information during the whole process and the work looks good. Thank you
Chris Andrew's stopped by on time to perform the yearly maintenance inspection/repair. He was quick yet thorough; he explained every procedure he performed, and answered all of our questions.
More to the point, Chris explained what we needed to do to ensure maximum longevity and efficiency.

Thanks Chris.
Excellent service from Victor!
Outstanding service by GEM plumbing & heating. On time arrival, processional and friendly staff. Work done fast and with great quality. Very impressive. Highly recommend to use for all your plumbing and heating needs.
Jacob and his co worker provided great service and quality work. Jacob is professional and knowledgeable in his field. He provided the diagnostics to identify the electrical problem. Followed by the best solution to resolve it. Highly recommend him for your electrical needs.
The two gentlemen that came to check a leak I was having, were so helpful and polite and most of seemed to genuinely care.
Tech was informative-polite & thorough
thank you
Joe did a wonderful job of coming to check my HVAC system prior to this coming summer. I was extremely pleased with his efficiency and the timely manner in which it was accomplished. Thank you Joe!
Always reliable and courteous service! We have relied on GEM for regular maintenance, repair services, plumbing, new HVAC installation, and even shower installation. We feel we can cou t on GEM to be there when we need them and always perform great work.
Excellent service, highly recommend
Alec and Scott made quick work of what turned out to be a simple solution. Very efficient, pleasant and explained the issue and recommendation clearly.
While the repair was simple, Stephen and Eric were very professional and courteous.
We were very pleased with Gem’s air conditioner maintenance service. Dory and his team did an exceptional job. They explained what they were doing and shared helpful information about maintaining our HVAC system.
Joe, the service person who came to fix our water heater, was amazing. Calm, expert, efficient and best of all very interested in showing me (and teaching me about) what was going on. It's really important to be knowledgeable about your own home. The problem has been fixed and I also know what to look out for in the upcoming months and years. The service (and parts) weren't cheap. Phew. But I have a good sense that the good service that Joe provided will ultimately save us money in the long run as we care for our system.
great service again
Jared was great, super knowledgeable super personable, easy to work with.
Joe Kiff from GEM Plumbing & Heating came out for our annual central air system checkup. He arrived on time, clearly explained what he planned to do, walked me through everything afterward, and offered helpful suggestions for a few improvements. Overall, excellent service!
Outstanding job from response within 24 hours, to assessment within 48 hours and full job complete within 72 hours, all within a reasonable budget. Great team of Chris, Baxter and Joe. Couldn’t be more pleased with their work or them as friendly professionals.
I called upon Gem Plumbing for a washer / dryer install, in my condo. I needed water pipes moved and shut off valves installed – the whole nine yards. Gem sent Walter P to give an estimate and to do the job.
Walter in a fine young gentleman, very kind and courteous. He explained the work that needed to be done. He came in and did the job. Now I have a full laundry set up in my condo. Thank you Walter so for a Job Well Done. I will highly recommend Gem Plumbing to anyone who needs expert service. And I will certainly call upon them for any services I need in the future. Thank you.
Great work by all of the GEM workers at our house! Had a somewhat difficult situation to resolve and they got it done!
Timothy was great. Friendly, knowledgeable and professional
Bob was a very nice man. Fixed our ac and did the yearly maintenance. It was a pleasure meeting him.
Mason did an excellent job replacing my hot water heater. He was knowledgeable, professional, and personable. I was extremely happy with his service.

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