4.6
Based on 9060 reviews
powered by Google

Carrier Residential Factory Authorized Dealer
North American Technician Excellence - NATE - Certifying the Finest in HVACR
Mass Save | Heat Pump Installer

Top-Rated Rhode Island & Massachusetts HVAC, Plumbing & Electrical Services

Our family has proudly served the greater Providence area for 75 years. We remain committed to offering high-quality home services in New England.

Skilled employees

Trucks on the Road

Why are GEM Contractors the Best in Southern New England?

  • Multi-licensed technicians
  • Free estimates for new installations
  • Financing available
  • 24/7 service and phone support
  • All your service solutions in one place
  • Same-Day Service

Years in Business

Emergency Service

customer and technician interaction

Peace of Mind, Worry-Free

Maintaining your home can be stressful. Let us help.


Home Value Icon

Increased Home Value & Comfort

More info

Preserve your home’s value, extend your equipment’s life span, and ease your worries with our membership plans.


Technician Icon

You’re Always in Good Hands, 24/7

More info

Trust us to always send our best local, trained, and screened technicians to your home, no matter the hour.


A piggy bank represents Mass Save rebate savings

Save Money, Do More

More info

With us, you can spend less money to take better care of your home.


Maintenance Icon

Around-the-House Maintenance Tune-Ups

More info

Keep all parts of your home operating at peak efficiency with regular maintenance tune-ups.


What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 9060 reviews
Experienced, knowledgeable, efficient. Explained things well. John P. Did a thorough job. Highly recommend.
Highly recommend Randy and John from Gem. The two men skillfully handled my post HVAC repairs internally and externally.They were friendly and professional.
Mr Anthony Goris was very professional. He explained everything what’s wrong with my new heat pump. He is not only a young skilled, technician but an educator as well. He told me some do’s and dont’s regarding the heat pump during winter and summer and how to clean the unit to save money. I hope Gem will have more technicians like him.
I was very impressed with Dory . He was extremely knowledgeable and very helpful.
GEM always responds same day. We were without hot water and they were able to come out immediately, assess the problem and discuss our options. We now have a new boiler system in place thanks to their quick efficient response. Highly recommend GEM!
Good service tech (David S) , very responsive
Anthony R. did a fantastic job and fixed the a/c. His diagnostic skills, knowledge and patience saved the day!
Very nice people,knowledgeable.
Fixed the problem quickly.
Fix HVAC unit
Everyone I interacted with was kind professional and capable.
Prompt and efficient service. Couldn't ask for more.
Air conditioner was not cooling the house. Gem sent Robert Z who knew exactly what the problem was abd fixed it. Very pleased with the service technician.
Gem technicians and handymen recently fixed a minisplit issue at my house. They were very knowledgeable about the problem and the repair work on the appliance and patching up the wall once repair was completed, went smoothly. Recommending Gem for air conditioning service.
Nick was incredibly helpful and provided excellent customer service. He was honest throughout the entire process, and I really appreciated that. I'm so happy with the service I received. Thank you so much, Nick! Your hard work does not go unnoticed, and I truly appreciate everything you did.
Richard was great. He was very helpful and fixed the issue very fast.
Joshua was extremely knowledgeable, personable and professional.He was a pleasure to work with and did an outstanding job.
Hi Andrew I'm very pleased with the work.. met the guys quick very nice people would recommend you guys to anyone.. if I could complain about just one thing.. it would be more gravel around the pad so it looks cleaner..
Same day service was appreciated. Nicole was very good.
Nick repaired our ac. He did excellent work and was helpful answering any questions we had. He made sure our system was working well before he left and checked to make sure we were happy with the service. He deserves 10 stars for a job well done.
Met with Alec on a bathroom installation.
He is very knowledgeable and provided detailed information on what the job would entail. Thank you!
assessment the well system and home water pressure.The service technician Scott knowledgeable and advised us of different courses of action. All labor on site was covered due a warranty for parts and services.
Perfect work! Respectful, courteous and friendly. Came fast and did a great job!
Everything from the initial phone call to the quick response from our techs and the repair of our system was an A+! Would recommend to everyone.
The technician was very thorough and knowledgeable. He Also provided me with information about membership, which I thought was very helpful information I can provide to my husband
The GEM team was phenomenal. – the were on time they communicated clearly they executed the work flawlessly and did so while being very respectful of our home. They covered the floor to avoid any mess and were just great at explaining how the issue occurred and how to avoid it in the future.

Redeem Offer

Your Promotional Selection Has Been Applied!

This field is for validation purposes and should be left unchanged.
Newsletter Signup
This field is hidden when viewing the form