New High-Efficiency Hot Water System + One Year of Free Home Comfort Club

4.6
Based on 9697 reviews
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Carrier Residential Factory Authorized Dealer
North American Technician Excellence - NATE - Certifying the Finest in HVACR
Mass Save | Heat Pump Installer

Top-Rated Rhode Island, Massachusetts & Connecticut HVAC, Plumbing & Electrical Services

Our family has proudly served the greater Providence area for 75 years. We remain committed to offering high-quality home services in New England.

Skilled employees

Trucks on the Road

Why are GEM Contractors the Best in Southern New England?

  • Multi-licensed technicians
  • Free estimates for new installations
  • Financing available
  • 24/7 service and phone support
  • All your service solutions in one place
  • Same-Day Service

Years in Business

Emergency Service

customer and technician interaction

Peace of Mind, Worry-Free

Maintaining your home can be stressful. Let us help.


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Increased Home Value & Comfort

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Preserve your home’s value, extend your equipment’s life span, and ease your worries with our membership plans.


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You’re Always in Good Hands, 24/7

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Trust us to always send our best local, trained, and screened technicians to your home, no matter the hour.


A piggy bank represents Mass Save rebate savings

Save Money, Do More

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With us, you can spend less money to take better care of your home.


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Around-the-House Maintenance Tune-Ups

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Keep all parts of your home operating at peak efficiency with regular maintenance tune-ups.


What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 9697 reviews
Paul Hoyt
9 hours ago
serviced our split system in a competent and efficient manner
Joe Lucia
9 hours ago
Tom and Ethan were professional, knowledgeable, and efficient in unclogging the impeller of our outdoor sump pump and cleaning all the leaves and debris out of the underground basins that feed the pump! Highly recommend!
Stasia Mowry
12 hours ago
A very polite and knowledgeable service technician and good service was given.
Julia Frugoli
12 hours ago
This is fourth time we've used this service. They are quick, professional and knowledgable. Very responsive and worth the money!
Anne Geary
12 hours ago
John came to my home to do yearly heating maintenance. He was very informative and thoughtful. I would recommend him he is very knowledgeable and professional.
Kyla Piquette
12 hours ago
Eric is very professional and helpful. If you contact GEM ask for Eric for your appointment.
jarrod Roach
15 hours ago
Living on the Cape finding a reliable service company can be difficult. GEM is now my go to for HVAC and plumbing service.
Elizabeth Meredith
16 hours ago
Gem is a good company with pleasant people who are always willing to help. We were recently visited by Christopher and Nicholas. Thank you for your help and advice.
Very professional and helpful really appreciate the work you guys did . Top notch
On time, courteous, efficient and explained what they did.
Roland Jarest
1 day ago
Brian and Mason were fantastic and did a great job!
⭐⭐⭐⭐⭐ I had an excellent experience with GEM Plumbing & Heating! Corey was absolutely wonderful. He was professional, knowledgeable, courteous, and very attentive. He took the time to make sure everything was done properly and provided outstanding customer service. It’s refreshing to have someone who genuinely cares about the quality of their work and their customers. I highly recommend Corey and GEM Plumbing & Heating. Thank you, Corey, for such a great experience!
If l owned a business l’d hire Tom in a New York minute!! I would definitely not score a 10, but an eleven!!!!!!
Sara
2 days ago
Devin was very knowledgeable, professional and incredibly helpful
Eileen Yee
2 days ago
GEM Service Technicians are always pleasant & efficient. GEM scheduling is difficult- , they always cancel & reschedule.
FX Flaherty
2 days ago
David S. was amazing…he not only greatly assisted us with addressing our issues but he did in such a polite and educational manner…I cannot highly recommend enough..he was great!
Jeannine Kolb
2 days ago
Christopher Brouwer is a great technician. He is knowledgeable, professional and personable. I would recommend him to anyone and would welcome him for any future work on my AC system.
Installed my air conditioner. Excellent service!!!
Barry Wepman
2 days ago
Brody and Clarissa were really great. Obviously they knew what they were doing and made reasonable recommendations about ongoing service. Most importantly we’ve got heat! And GEM has a new customer!
Robert DelBove
2 days ago
Kevin arrived on time and I was notified that he was on his way. Good communication on the dispatcher’s part. I showed him the utility room and trusted he would do the work so I got out of his way. He was efficient and got the service completed in no time.
Susan Hand
2 days ago
All of our electrical outlets needed attention, the ground fault circuits seemed iffy, and labeling on the circuit panel itself was questionable. Angelo was professional, knowledgeable, and efficient. He kept me updated on what he was finding and the repairs he was making as he went from room to room. I will sleep well tonight knowing that our electrical system is now safe and reliable – thank you Angelo!
Sheila Verdi
2 days ago
Brandon and Matt, are professional and efficient, I am looking forward to working with them on the repairs to my home
Great job. Orlando did an excellent installation
Super quick and did an excellent job.
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