4.6
Based on 8577 reviews
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Carrier Residential Factory Authorized Dealer
North American Technician Excellence - NATE - Certifying the Finest in HVACR
Mass Save | Heat Pump Installer

Top-Rated Rhode Island & Massachusetts HVAC, Plumbing & Electrical Services

Our family has proudly served the greater Providence area for 75 years. We remain committed to offering high-quality home services in New England.

Skilled employees

Trucks on the Road

Why are GEM Contractors the Best in Southern New England?

  • Multi-licensed technicians
  • Free estimates for new installations
  • Financing available
  • 24/7 service and phone support
  • All your service solutions in one place
  • Same-Day Service

Years in Business

Emergency Service

customer and technician interaction

Peace of Mind, Worry-Free

Maintaining your home can be stressful. Let us help.


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Increased Home Value & Comfort

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Preserve your homeโ€™s value, extend your equipmentโ€™s life span, and ease your worries with our membership plans.


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You’re Always in Good Hands, 24/7

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Trust us to always send our best local, trained, and screened technicians to your home, no matter the hour.


A piggy bank represents Mass Save rebate savings

Save Money, Do More

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With us, you can spend less money to take better care of your home.


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Around-the-House Maintenance Tune-Ups

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Keep all parts of your home operating at peak efficiency with regular maintenance tune-ups.


What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 8577 reviews
Gem plumbing answered the phone and I was able to get Joe here the next day. I had several jobs and he was great. He replaced a bathroom faucet and repaired our outdoor shower pipes and valves. I will definitely use GEM again
Excellent service. Thank you. Our tech is the best!
The recognitions were very nice and explained everything they did.
Anthony G. did our maintenance. He was extremely knowledgeable, professional, courteous and thorough. I could not ask for a better Technician. He has a standard all should be measured by. He will be requested for all future maintenance. He gave me the confidence I needed with my unit going into winter.
Excellent quality and friendly workers
Extremely professional from sales to installation. Very pleased.
Very prompt and professional
Very careful and thorough annual maintenance. Even took pictures of breaks in downspouts from gutters to show what needed attention
Honest, reliable, on time and fast. Strongly recommend. Beat their competitors pricing by thousands!!
Jordan did. Great job diagnosing the problem and fixing it. He was professional and effective.
Byron and Bruno and Anthony G were exceptional! They were constantly communicative throughout the entire installation and maintenance process and so kind and respectful while in the house! Thanks fellas!
Professionals!
Great service, Brian was very informative. Always communicated with me to let me know arrival time. I had a 240v dryer outlet replaced.
It was a stressful situation to start but William Monteiro made it a smooth process. His expertise was wonderful and he was very detailed so I would understand what was needed and Why. Thank You
Nick Pandolfi was a superb Navien tech. Educated, efficient and personable.
Dave, the plumber from GEM, did a wonderful job replacing my leaking kitchen faucet. His work was fast and professional. I would definitely recommend him to other customers, and I look forward to his help again when needed.
Ryan Sandbach and his service associate were really great. I was able to schedule service for a convenient time. We ended up replacing the whole toilet and they took care of it same day. I appreciated the quick and thoughtful work. I will use GEM again for sure.
Came on time very neat and were very courteous guys did a nice job
Tristan and Mike did an excellent job!!
Thanks Gentlemen
Guy M
Pawtucket
GEM recently installed a gas heating and waterless tank combo. The installation took just one day and the installers and electricians were on time, professional and courteous. The whole project was coordinated so efficiently. I would rate GEM a 10!
The service representative was friendly, polite and efficient. The product installation went smoothly and is working just fine. Thank you all very much. Sally Dwyer
Professional, knowledgeable, and great customer service. Thanks David!!
Very fast response and able to clear up several drain issues in my beach house bathroon
Great emergency service, super knowledgeable technician,at a reasonable cost. Thanks so much!
Very helpful and efficient

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