4.6
Based on 8379 reviews
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Carrier Residential Factory Authorized Dealer
North American Technician Excellence - NATE - Certifying the Finest in HVACR
Mass Save | Heat Pump Installer

Top-Rated Rhode Island & Massachusetts HVAC, Plumbing & Electrical Services

Our family has proudly served the greater Providence area for 75 years. We remain committed to offering high-quality home services in New England.

Skilled employees

Trucks on the Road

Why are GEM Contractors the Best in Southern New England?

  • Multi-licensed technicians
  • Free estimates for new installations
  • Financing available
  • 24/7 service and phone support
  • All your service solutions in one place
  • Same-Day Service

Years in Business

Emergency Service

customer and technician interaction

Peace of Mind, Worry-Free

Maintaining your home can be stressful. Let us help.


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Increased Home Value & Comfort

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Preserve your homeโ€™s value, extend your equipmentโ€™s life span, and ease your worries with our membership plans.


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You’re Always in Good Hands, 24/7

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Trust us to always send our best local, trained, and screened technicians to your home, no matter the hour.


A piggy bank represents Mass Save rebate savings

Save Money, Do More

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With us, you can spend less money to take better care of your home.


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Around-the-House Maintenance Tune-Ups

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Keep all parts of your home operating at peak efficiency with regular maintenance tune-ups.


What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 8379 reviews
Mary Mahoney
Chris did a great job
Very pleasant
Genevieve Martin
Excellent and professional service by Max.
N Shea
The plumbers from GEM were fantastic! They were both professional, knowledgeable, courteous and efficient. I am so pleased with their work that I am going to have additional work done by GEM.
Mary Girard
I was having a problem with my shower and I knew who to call. GEM of course! Tom G came, diagnosed my problem, thoroughly, went over what was needed and the price. He was patient and caring. Now I have a great,updated shower faucet! Thank you, Tom G, you were kind and great!
3/24/26. Mary Girard.
Dave Green
Thanks once again great service. Communication is on point (e.g. emails, text, and/or calls with timeframe updates). Bill knows his oil burners! Chris was very professional!
Bryna Haynes
Billy, Corey and the rest of the team are fantastic. We have a complex boiler system and they not only cleaned it, but got it running so well that it cut our oil bill substantially. They are always on time, always professional, clean up after themselves, and are transparent on pricing. Highly recommended.
Denise Champlin
GEM recently installed a gas heating and waterless tank combo. The installation took just one day and the installers and electricians were on time, professional and courteous. The whole project was coordinated so efficiently. I would rate GEM a 10!
Peter Hinchliffe
Outstanding service. Very professional.
Sal Coco
Excellent service. Professional, thorough, and friendly.
Susan Sotiros
I just had GEM out to my house to inspect my tankless water heater. Joseph H was the technician that came to my home.
Joseph was prompted and very professional. Joseph went through everything I needed and fixed my issues. I am very satisfied and grateful for this company. Thank you for your great technician and the service you provide . Will continue to do business with GEM . You wont go wrong with this company.
Susan
James MacGlashan
Very friendly and professional. Was thorough, fast, and answered all my questions.
Dena Szylkonis
Joe and his assistant worked as quickly as possible, and they did a wonderful job installing a toilet and a 30 gallon water heater. I was especially pleased with Joe's efforts to fit a larger water heater into a space meant for a smaller one. They both knew what they were doing, and I will most definitely use GEM in the future.
Mary Hey
Gem has been doing the maintenance of my generator. I had several phone communications regarding scheduling. I found customer service to be respectful, pleasant, and helpful. The technician (Jacob) arrived on time and successfully completed the task as anticipated.
Brian Bowler
Excellent service, Nick is a very qualified technician. We are very pleased with the service we received. He ask good questions and performed he job impeccably.
Gerda Reid
They always have a repair person, no matter what the job
George Zoto
This team of professionals are the best!
Diane Mendes
He was excellent!!!
Jonathan Monast
Leak in ceiling
Les
Corey Mayo did an outstanding job diagnosing and resolving the issue with my boilerโ€”something no previous technician had been able to fix. Iโ€™m extremely happy with the service from GEM and would highly recommend them.
jim medeiros
Thanks. Very pleased with heat pump water heater install. Great job and nice guys
Shandolyn Crouse
Great timing and very professional
Bay State Dude
Anthony Goris did a terrific job doing the maintenance on our AC unit and water heater. We can always count on GEM to do great work!
Hugh Murphy
Xavier and Eric
were very professional and did a fine job tuning up our Carrier heat pump.
Kasey Ferra
So happy with GEM! Richard was timely, efficient, honest, and knowledgeable! Highly recommend their routine services plan.
Jesse Cook
Your Electrican Tim F. Was fantastic gave a detailed quote and inspection. Went with job. Did excellent work. Amazing job and cleaned up after the job was done no mess impeccable detail electrical job. Very impressed with his professionalism

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