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24/7 repair and installation needs across Rhode Island, Massachusetts, and Connecticut.

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4.6

Based on 9678 reviews

review us on

Top-Rated Rhode Island, Massachusetts & Connecticut HVAC, Plumbing & Electrical Services

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Commercial

Our family has proudly served the greater Providence area for 75 years. We remain committed to offering high-quality home services in New England.

700

Skilled employees

500

Trucks on the Road

Massachusetts Locations

Bellingham
Fall River
Harwich
Yarmouth
Plymouth
Taunton
Walpole
Falmouth

Rhode Island Locations

Connecticut Locations

Danbury
East Lyme

Don’t Trust Your Home & Family to Just Anyone.

Why are GEM Contractors the Best in Southern New England?

Multi-licensed technicians
Free estimates for new installations
Financing available
24/7 service and phone support
All your service solutions in one place
Same-Day Service

Years in Business

24/7

Emergency Service

The Home Comfort Club

Service plan starting at

$49.99_/mo

All Service Plans

Peace of Mind, Worry-Free

Maintaining your home can be stressful. Let us help.

About GEM

Increased Home Value & Comfort

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Preserve your home’s value, extend your equipment’s life span, and ease your worries with our membership plans.

You’re Always in Good Hands, 24/7

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Trust us to always send our best local, trained, and screened technicians to your home, no matter the hour.

Save Money, Do More

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With us, you can spend less money to take better care of your home.

Around-the-House Maintenance Tune-Ups

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Keep all parts of your home operating at peak efficiency with regular maintenance tune-ups.

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Take advantage of our current offers, rebates & coupons!

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Financing Options

What Our Customers Are Saying

100% Satisfaction Guarantee

4.6

Based on 9678 reviews

review us on

marktsmall

14 hours ago

Mike did a fantastic job – fans, lights, outlets… All of things that have been on the list for too long. He was so quick that I had him replace 6 smoke detectors while he was at it. Prompt and professional service done by a guy that I trusted being in my home. Fantastic-

Maria Fullam

15 hours ago

I highly reccomend GEM plumbing and heating. The ease of scheduling, top notch professional customer service and knowledgeable technician (thank you William) made us feel more at ease knowing our furnace was in good hands and one less worry. The communication was also top notch..we felt we were a priority. Thank you all.

Robert Cohen

17 hours ago

diagnosed issue and fixed it. Explained all

Amy F

17 hours ago

Chris C took their time until the job was done right! So kind and explained everything on what they were doing. Very pleased with their customer service 🙂

Zeina S.K.

1 day ago

Luís Herrera and John from Gem Plumbing and Heating did a very good job in the service maintenance of the furnace. They were very thorough, took their time and explained the process in a very simple terms. I recommend GEM for all plumbing and heating services

Denise Norden

2 days ago

We had some leaking water in the basement. It was one of our toilets and a water pipe. The problem was uncovered and resolved quickly. They had everything they needed to fix both problems and cleaned up after themselves.

Elizabeth Draper

2 days ago

Great service

2 days ago

Great job by Erikson

Stephanie Barak

2 days ago

Excellent service. We had an entire system replaced (including ducts) and the team was extremely efficient. I really appreciate the response time when issues arose. Overall five stars!

Elizabeth Meredith

2 days ago

Gem is a good company with pleasant people who are always willing to help.

Roney Brunetti

2 days ago

This job required immediate service and the crew from GEM Plumbing and Heating showed up on time and provided the required service.

Brian Corbin

2 days ago

Thank you Zachary and Josh for the electrical work! Job well done!

Jenn Boyce

2 days ago

We had work done on our boiler which led to other issues with our water tank. Michael and his team were amazing! They were both so friendly and worked hard to ensure everything was done correctly. Thanks for a great experience

Ray Burke

3 days ago

Chris was honest and corrected what was said but never done by a previous company.

Kristen Kuliga

3 days ago

Nick and Shaq who work at GEM were amazing. They stayed all day to make sure my tankless water heater was installed and trouble shot through issues with my pipes and electrical until it all worked. They called in an electrictixian teammate who assisted and was there within an hour. Nick was here yesterday with a colleague to put in the filter and water conditioning and my heater hadn’t arrived yet so they came back again today. GEM Customer service picks up at all hours and sends texts, calls and emails to follow up and update on when the service providers will show up. I have had a membership with them for two years and been extremely happy with their service and efficiency.

Jamie Stlouis

3 days ago

We recently had our ejector pump replaced and our heating system serviced by GEM. Devin, our assigned technician, did an exceptional job! He was courteous, knowledgeable, and thorough. He completed the job in a timely manner and left our house in great shape. I highly recommend this company and their plumbers, especially Devin.

Dale Easton

3 days ago

Joseph was very professional, courteous, and knowledgeable. He was also pleasant in our discussion of my heating issues.

Maureen Jervis

3 days ago

Harrison is a lovely, courteous and knowledgeable young man. He figured out exactly what was wrong. Replaced it and it is working beautifully.

Karen N

3 days ago

. GEM came for heat pump ac semi annual maintenance. And gas heating maintenance. As always very pleased to have GEM for all of my plumbing and electrical needs! Thank you GEM

Sarah Chase

3 days ago

Eric was very knowledgeable and helpful.

Robert DelBove

3 days ago

Kevin arrived on time and I was notified that he was on his way. Good communication on the dispatcher’s part. I showed him the utility room and trusted he would do the work so I got out of his way. He was efficient and got the service completed in no time.