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(833) 222-2953

24/7 Emergency Service

Schedule Today

24/7 Emergency Service

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Same-Day HVAC, Plumbing, Drain & Electrical Services

24/7 repair and installation needs across Rhode Island and Southeast MA.

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(833) 222-2953

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4.6
Based on 8880 reviews
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Carrier Residential Factory Authorized Dealer
North American Technician Excellence - NATE - Certifying the Finest in HVACR
Mass Save | Heat Pump Installer

Top-Rated Rhode Island & Massachusetts HVAC, Plumbing & Electrical Services

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Heating & Cooling

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Plumbing, Drain & Sewer

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Electrical

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Commercial

Our family has proudly served the greater Providence area for 75 years. We remain committed to offering high-quality home services in New England.

700

Skilled employees

500

Trucks on the Road

Massachusetts Locations

Rhode Island Locations

Don’t Trust Your Home & Family to Just Anyone.

Book an Appointment

Why are GEM Contractors the Best in Southern New England?

  • Multi-licensed technicians
  • Free estimates for new installations
  • Financing available
  • 24/7 service and phone support
  • All your service solutions in one place
  • Same-Day Service

75

Years in Business

24/7

Emergency Service

customer and technician interaction

The Home Comfort Club

Service plan starting at

$49.99 /mo

All Service Plans

Peace of Mind, Worry-Free

Maintaining your home can be stressful. Let us help.

About GEM
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Increased Home Value & Comfort

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Preserve your home’s value, extend your equipment’s life span, and ease your worries with our membership plans.

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You’re Always in Good Hands, 24/7

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Trust us to always send our best local, trained, and screened technicians to your home, no matter the hour.

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Save Money, Do More

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With us, you can spend less money to take better care of your home.

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Around-the-House Maintenance Tune-Ups

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Keep all parts of your home operating at peak efficiency with regular maintenance tune-ups.

Savings You Can Count On

Take advantage of our current offers, rebates & coupons!

All Offers
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Save on Energy Upgrades

with GEM and Mass Save® Rebates

Explore Rebates

  • Up to $1,000 OFF

    a New Water Heater*

    Expires:

    10/31/2026

    Up to $1,000 OFF – a New Water Heater*

    Exclusions apply. $500 Off a 5-10 Year Old System / $1,000 Off a 10+ Year Old System – Tank Type Water Heaters

  • $500 OFF Air Scrubber

    with full HVAC install

    $500 OFF Air Scrubber – with full HVAC install

    *Cannot be combined with any other offer or discount. One per customer. Residential only. Must be presented at time of service.

  • Install a New HVAC or Mini-Split System

    for $0 down with Payments Starting as low as $89/Month OR 18 Months No Interest*

    Expires:

    10/31/2026

    Install a New HVAC or Mini-Split System – for $0 down with Payments Starting as low as $89/Month OR 18 Months No Interest*

    *Subject to credit approval. No Interest, With Payments: Deferred Interest Plan 2631. Interest waived if amount financed is paid in full within 18 month Promo Period. 84 monthly payments required, including during the Promo Period. Rates range from 17.99%-24.99% APR.

  • $100 OFF

    Air Scrubber Installation

    $100 OFF – Air Scrubber Installation

    *Cannot be combined with any other offer or discount. One per customer. Residential only. Must be presented at time of service.

  • FREE

    Main Sewer Drain Camera Inspection

    FREE – Main Sewer Drain Camera Inspection

    *Monday through Saturday normal business hours. Clean outs must be made readily accessible prior to appointment. One per customer, cannot be combined with any other offer. Residential only.

  • $250 OFF

    HVAC Install for Seniors & Veterans

    $250 OFF – HVAC Install for Seniors & Veterans

    *Cannot be combined with any other offer or discount. Residential only. Must be presented at time of service.

  • $400 OFF

    Water Filtration System

    $400 OFF – Water Filtration System

    *Only on qualifying equipment. One per customer. Cannot be combined with any other offer or discount. Must be presented at time of service. Residential Only.

  • Yank The Tank

    We’ll Buy Your Old Tank for $500

    Expires:

    09/30/2026

    Yank The Tank – We’ll Buy Your Old Tank for $500

    *Valid on qualifying water heater installations. One per customer. Cannot be combined with any other offer or discount. Must be presented at time of service. Residential Only.

  • Up to $2,000 OFF

    New Cooling System Install + One Year of Free Home Comfort Club

    Expires:

    06/30/2026

    Up to $2,000 OFF – New Cooling System Install + One Year of Free Home Comfort Club

    *Qualifying equipment only. One per customer. Not to be combined with any other offer not stated here. Residential Only.

  • 5% OFF

    Any Service for Seniors & Veterans

    5% OFF – Any Service for Seniors & Veterans

    *Cannot be combined with any other offer or discount. Residential only. Must be presented at time of service.

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What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 8880 reviews
review us on
pierre Florestal
From beginning to end the experience was amazing. It started with my man Walter who calmly with humor explained the process and my guys Ben and his partner who took cared of me and my family. They were professional and very knowledgeable about the process. Their patience when not finding my well was welcome. Awesome job
Thank you
Manal Kayyali
The people are nice, punctual, pleasant.
And best of all great prices. I'm very happy with the service.
Nancy Geary
I was very impressed with Dory . He was extremely knowledgeable and very helpful.
Flora Li
Awesome service and friendly guys.
Fred Brundage
My name is Fred Brundage West Dennis MA
I had one of Gem Heating and Plumbing plumbers Christopher Rogan repair two broken gas line on an emergency basis. Chris was very professional, courteous and willing to make sure that the inspector was available once the job was completed. I was on a tight schedule to open the house. Gem Heating and Plumbing is a company that can be relied on.
Paul Singer
Joan was very helpful – but his arrival was very delayed and communication was not great
Leah Dyjak
They came over right away, diagnosed the problem and fixed it. Fast courteous service.
Jim S
Chris from GEM arrived as scheduled and resolved a no hot water issue. I even got a GPS map for his truck to our location, and notified when he would arrive. No other company after several calls ( including one we have used for over 7 years would be able to help us for 10 days. With three women in the house that would not work.
Chris diagnosed and fixed our furnace which controls the hot water.
I will be using GEM in future for sure!
Steven De Maio
Excellent response, installation and knowledgeable services. Technicians were polite, prompt, professional, and kept us informed throughout the job. Would gladly use them for all future HVAC work and service.
Patricia Burns
Excellent knowledge followed by superior customer service
Denise Goodman
Jim was great! Pleasant, knowledgeable and helpful. He took the time to give me a few options and explained pros and cons. I am very thankful for his input and careful work! He replaced and upgraded faucets outside and new hoses to my washing machine!

Nick was great! He was presented with an unfixable AC problem. I was so impressed that he found this little piece of broken plastic tha caused such a water leak. He was very helpful in explaining options and estimate cost. He also climbed high up on a ladder inside and out to clean my filters. I’m so thankful.
!!
Stan Moore
Employee was great. He explained what needed to be done and costs. Unfortunately, I had a leak in the AC line where it connected to a head unit on a system that I had installed by another company 4 years ago. All the refrigerant leaked out over that 4 year period. I feel this should have never happened and been found during their pressure test.
Anyhow, $3100 later, repaired. Just wished it hadn’t cost so much but not GEM’s fault. As far as the pricing, I have no idea.
Paul Guerin
Eric and the young lady were wonderful. They worked continuously and neatly all day
Susan Paradis
Michael M. from GEM was professional, knowledgeable, and courteous. He diagnosed the blockage problem and rectified it promptly. Five stars for his expertise!
Ken Collins
David was a terrific through out the entire process. Great water filtration system installation and also great walking me through the process. Highly recommended.
Mary Holman
Courteous, professional and a job well done. I will gladly refere and use Gem services again. Pricing was also responsible. Thank you
Lori Sorel
Friendly, very helpful and did a great job!
Derek Bootle
Dude was awesome, he knew his stuff and very professional
aaron buehler
Bob showed up and was very professional and went out of his way to explain the problems being addressed with furnace and AC.
M Mavrides (Michaelmavrentals)
Nathan is very professional and knowledgeable. Highly recommend
Robert Champagne
Listened to my concerns and provided great customer service.
Luke Richardson
They do excellent meticulous work. The only reason I can’t give five stars is through no fault of theirs. They found the gas leak, but it would require ripping out more walls, so going with an electric range
Isaac Mamaysky
We had Chris come out and fix a significant mini-split issue on a tight timeline. He did a great job on a complicated system, was super responsive, and we are very grateful for the excellent work.
William Tuttle
David was an amazing representative of Gem. Explained everything in detail, very professional, and fixed our A/C issue.
Deborah Austin
Jim Dowdy replaced a 10 ft piece of cast iron pipe with PVC and I can’t say enough about him and Gem Plumbing. They came to my rescue over Labor Day weekend! I have used them in the past and will continue to. Job well done Jim.

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