4.6
Based on 9066 reviews
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Carrier Residential Factory Authorized Dealer
North American Technician Excellence - NATE - Certifying the Finest in HVACR
Mass Save | Heat Pump Installer

Top-Rated Rhode Island & Massachusetts HVAC, Plumbing & Electrical Services

Our family has proudly served the greater Providence area for 75 years. We remain committed to offering high-quality home services in New England.

Skilled employees

Trucks on the Road

Why are GEM Contractors the Best in Southern New England?

  • Multi-licensed technicians
  • Free estimates for new installations
  • Financing available
  • 24/7 service and phone support
  • All your service solutions in one place
  • Same-Day Service

Years in Business

Emergency Service

customer and technician interaction

Peace of Mind, Worry-Free

Maintaining your home can be stressful. Let us help.


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Increased Home Value & Comfort

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Preserve your home’s value, extend your equipment’s life span, and ease your worries with our membership plans.


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You’re Always in Good Hands, 24/7

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Trust us to always send our best local, trained, and screened technicians to your home, no matter the hour.


A piggy bank represents Mass Save rebate savings

Save Money, Do More

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With us, you can spend less money to take better care of your home.


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Around-the-House Maintenance Tune-Ups

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Keep all parts of your home operating at peak efficiency with regular maintenance tune-ups.


What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 9066 reviews
First time customer. Got appointment and service on same day. Very pleased.
Came on time very neat and were very courteous guys did a nice job
Devan was awesome!! He saved me a lot of money and time. What I thought was a clog in my washing machine's drain wasn't. He gave me some good advice and told me if I needed anything else to call back. Awesome service!! Thank you kindly!
Job well done
I am so happy the AC could be fixed rather than replaced.
HIGHLY recommended! Had a water leak associated with a condenser, potential for large amounts of damage. Showed up Sunday morning and worked on the problem until it was fixed and tested. What a relief to have folks, you can trust to fix these sorts of problems.
Anthony was very courteous and professional and seemed to be very thorough. Explained the repairs that were done and left us confident that our system is working properly. Great job.
Devin came out and did an emergency replacement of our ejector pump. He explained every step of the process and was absolutely pleasant to work with.
finished in 1 day and we’re very friendly!
Experienced, knowledgeable, efficient. Explained things well. John P. Did a thorough job. Highly recommend.
Highly recommend Randy and John from Gem. The two men skillfully handled my post HVAC repairs internally and externally.They were friendly and professional.
Mr Anthony Goris was very professional. He explained everything what’s wrong with my new heat pump. He is not only a young skilled, technician but an educator as well. He told me some do’s and dont’s regarding the heat pump during winter and summer and how to clean the unit to save money. I hope Gem will have more technicians like him.
I was very impressed with Dory . He was extremely knowledgeable and very helpful.
GEM always responds same day. We were without hot water and they were able to come out immediately, assess the problem and discuss our options. We now have a new boiler system in place thanks to their quick efficient response. Highly recommend GEM!
Good service tech (David S) , very responsive
Anthony R. did a fantastic job and fixed the a/c. His diagnostic skills, knowledge and patience saved the day!
Very nice people,knowledgeable.
Fixed the problem quickly.
Fix HVAC unit
Everyone I interacted with was kind professional and capable.
Prompt and efficient service. Couldn't ask for more.
Air conditioner was not cooling the house. Gem sent Robert Z who knew exactly what the problem was abd fixed it. Very pleased with the service technician.
Gem technicians and handymen recently fixed a minisplit issue at my house. They were very knowledgeable about the problem and the repair work on the appliance and patching up the wall once repair was completed, went smoothly. Recommending Gem for air conditioning service.
Nick was incredibly helpful and provided excellent customer service. He was honest throughout the entire process, and I really appreciated that. I'm so happy with the service I received. Thank you so much, Nick! Your hard work does not go unnoticed, and I truly appreciate everything you did.
Richard was great. He was very helpful and fixed the issue very fast.
Joshua was extremely knowledgeable, personable and professional.He was a pleasure to work with and did an outstanding job.

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