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(833) 222-2953

24/7 Emergency Service

Schedule Today

24/7 Emergency Service

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Same-Day HVAC, Plumbing, Drain & Electrical Services

24/7 repair and installation needs across Rhode Island and Southeast MA.

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(833) 222-2953

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4.6
Based on 8619 reviews
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Carrier Residential Factory Authorized Dealer
North American Technician Excellence - NATE - Certifying the Finest in HVACR
Mass Save | Heat Pump Installer

Top-Rated Rhode Island & Massachusetts HVAC, Plumbing & Electrical Services

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Heating & Cooling

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Plumbing, Drain & Sewer

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Electrical

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Commercial

Our family has proudly served the greater Providence area for 75 years. We remain committed to offering high-quality home services in New England.

700

Skilled employees

500

Trucks on the Road

Massachusetts Locations

Rhode Island Locations

Don’t Trust Your Home & Family to Just Anyone.

Book an Appointment

Why are GEM Contractors the Best in Southern New England?

  • Multi-licensed technicians
  • Free estimates for new installations
  • Financing available
  • 24/7 service and phone support
  • All your service solutions in one place
  • Same-Day Service

75

Years in Business

24/7

Emergency Service

customer and technician interaction

The Home Comfort Club

Service plan starting at

$49.99 /mo

All Service Plans

Peace of Mind, Worry-Free

Maintaining your home can be stressful. Let us help.

About GEM
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Increased Home Value & Comfort

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Preserve your home’s value, extend your equipment’s life span, and ease your worries with our membership plans.

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You’re Always in Good Hands, 24/7

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Trust us to always send our best local, trained, and screened technicians to your home, no matter the hour.

A piggy bank represents Mass Save rebate savings

Save Money, Do More

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With us, you can spend less money to take better care of your home.

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Around-the-House Maintenance Tune-Ups

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Keep all parts of your home operating at peak efficiency with regular maintenance tune-ups.

Savings You Can Count On

Take advantage of our current offers, rebates & coupons!

All Offers
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Save on Energy Upgrades

with GEM and Mass Save® Rebates

Explore Rebates

  • $100 OFF

    Air Scrubber Installation

    $100 OFF – Air Scrubber Installation

    *Cannot be combined with any other offer or discount. One per customer. Residential only. Must be presented at time of service.

  • FREE

    Main Sewer Drain Camera Inspection

    FREE – Main Sewer Drain Camera Inspection

    *Monday through Saturday normal business hours. Clean outs must be made readily accessible prior to appointment. One per customer, cannot be combined with any other offer. Residential only.

  • $500 OFF

    HVAC Install for Seniors & Veterans

    $500 OFF – HVAC Install for Seniors & Veterans

    *Cannot be combined with any other offer or discount. Residential only. Must be presented at time of service.

  • $400 OFF

    Water Filtration System

    Expires:

    05/31/2026

    $400 OFF – Water Filtration System

    *Only on qualifying equipment. One per customer. Cannot be combined with any other offer or discount. Must be presented at time of service. Residential Only.

  • Yank The Tank

    We’ll Buy Your Old Tank for $500

    Expires:

    05/31/2026

    Yank The Tank – We’ll Buy Your Old Tank for $500

    *Valid on qualifying water heater installations. One per customer. Cannot be combined with any other offer or discount. Must be presented at time of service. Residential Only.

  • Up to $2,000 OFF

    New Cooling System Install + One Year of Free Home Comfort Club

    Expires:

    05/31/2026

    Up to $2,000 OFF – New Cooling System Install + One Year of Free Home Comfort Club

    *Qualifying equipment only. One per customer. Not to be combined with any other offer not stated here. Residential Only.

  • 5% OFF

    Any Service for Seniors & Veterans

    5% OFF – Any Service for Seniors & Veterans

    *Cannot be combined with any other offer or discount. Residential only. Must be presented at time of service.

  • $600 OFF

    Tankless Water Heater Install

    Expires:

    05/31/2026

    $600 OFF – Tankless Water Heater Install

    *Only on qualifying equipment. One per customer. Cannot be combined with any other offer or discount. Must be presented at time of service. Residential Only.

  • Up to $1,000 OFF

    Ductless Mini Split Install + One Year of Free Home Comfort Club

    Expires:

    05/31/2026

    Up to $1,000 OFF – Ductless Mini Split Install + One Year of Free Home Comfort Club

    *Qualifying equipment only. One per customer. Not to be combined with any other offer not stated here. Residential Only.

  • $300 OFF

    Sump Pump Replacement with Backup Power

    Expires:

    05/31/2026

    $300 OFF – Sump Pump Replacement with Backup Power

    *One per customer. Not to be combined with any other offer. Applies to qualifying sump pump installation and backup power options only. Must be presented at time of service.

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Financing Options

What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 8619 reviews
review us on
Mike Reardon
Very friendly and knowledgeable service.
Ann Beckert
Broken faucet lever
Jim
I joined the membership. I'm disabled and the membership will help with any future issues. Had them here for an emergency to clear drainage downstairs.
Dandyjule
Their service staff is always knowledgeable and helpful.
Jay Prete
Nick was kind, respectful and did a great job. Even though it was late at night, he figured out the problem and resolved it. Thank you Nick
Mary Pavao
Prompt very friendly and work done thank you
Richard Lamon
Great, timely, efficient service. While contact with the technicians was minimal, what there was was courteous and to the point. Highly recommended.
Stephen Lunde
Gem Plumbing provided fast, professional and successful service in a late night weekend emergency.
Very satisfied with the service and plumber Edward who explained everything as the process went along.
Would recommend GEM to anyone in need.
Daniel Lasserre
Tim did a great job updating the information during the whole process and the work looks good. Thank you
Jim Coningford
Chris Andrew's stopped by on time to perform the yearly maintenance inspection/repair. He was quick yet thorough; he explained every procedure he performed, and answered all of our questions.
More to the point, Chris explained what we needed to do to ensure maximum longevity and efficiency.

Thanks Chris.
Amy Silva
Excellent service from Victor!
Igor Zhuk
Outstanding service by GEM plumbing & heating. On time arrival, processional and friendly staff. Work done fast and with great quality. Very impressive. Highly recommend to use for all your plumbing and heating needs.
Philip Tomlinson
Jacob and his co worker provided great service and quality work. Jacob is professional and knowledgeable in his field. He provided the diagnostics to identify the electrical problem. Followed by the best solution to resolve it. Highly recommend him for your electrical needs.
Dottie Sutter
The two gentlemen that came to check a leak I was having, were so helpful and polite and most of seemed to genuinely care.
Valerie Smith
Tech was informative-polite & thorough
thank you
Pat Petty
Joe did a wonderful job of coming to check my HVAC system prior to this coming summer. I was extremely pleased with his efficiency and the timely manner in which it was accomplished. Thank you Joe!
Terry Snook
Always reliable and courteous service! We have relied on GEM for regular maintenance, repair services, plumbing, new HVAC installation, and even shower installation. We feel we can cou t on GEM to be there when we need them and always perform great work.
BSA
Excellent service, highly recommend
Stephen J Roma
Alec and Scott made quick work of what turned out to be a simple solution. Very efficient, pleasant and explained the issue and recommendation clearly.
Scott Michaels
While the repair was simple, Stephen and Eric were very professional and courteous.
Donna Neales
We were very pleased with Gem’s air conditioner maintenance service. Dory and his team did an exceptional job. They explained what they were doing and shared helpful information about maintaining our HVAC system.
James Levy
Joe, the service person who came to fix our water heater, was amazing. Calm, expert, efficient and best of all very interested in showing me (and teaching me about) what was going on. It's really important to be knowledgeable about your own home. The problem has been fixed and I also know what to look out for in the upcoming months and years. The service (and parts) weren't cheap. Phew. But I have a good sense that the good service that Joe provided will ultimately save us money in the long run as we care for our system.
Jeff Brackett
great service again
Justin Carvalho
Jared was great, super knowledgeable super personable, easy to work with.
Todd D
Joe Kiff from GEM Plumbing & Heating came out for our annual central air system checkup. He arrived on time, clearly explained what he planned to do, walked me through everything afterward, and offered helpful suggestions for a few improvements. Overall, excellent service!

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