4.6
Based on 9486 reviews
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Carrier Residential Factory Authorized Dealer
North American Technician Excellence - NATE - Certifying the Finest in HVACR
Mass Save | Heat Pump Installer

Top-Rated Rhode Island & Massachusetts HVAC, Plumbing & Electrical Services

Our family has proudly served the greater Providence area for 75 years. We remain committed to offering high-quality home services in New England.

Skilled employees

Trucks on the Road

Why are GEM Contractors the Best in Southern New England?

  • Multi-licensed technicians
  • Free estimates for new installations
  • Financing available
  • 24/7 service and phone support
  • All your service solutions in one place
  • Same-Day Service

Years in Business

Emergency Service

customer and technician interaction

Peace of Mind, Worry-Free

Maintaining your home can be stressful. Let us help.


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Increased Home Value & Comfort

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Preserve your home’s value, extend your equipment’s life span, and ease your worries with our membership plans.


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You’re Always in Good Hands, 24/7

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Trust us to always send our best local, trained, and screened technicians to your home, no matter the hour.


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Save Money, Do More

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With us, you can spend less money to take better care of your home.


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Around-the-House Maintenance Tune-Ups

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Keep all parts of your home operating at peak efficiency with regular maintenance tune-ups.


What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 9483 reviews
Chris Bolanos
9 hours ago
They did a great job! Included me in the whole process and explained everything to me. Thank you!
tracey ott
10 hours ago
We received great service and happy with the results!
I was very pleased with the work that was done. The three techs were very up on my problem. They earned the five stars. Richard Gauthier
Zouhdi Hajjaj
1 day ago
David was professional, pleasant, and efficient.
Laurie Stundis
2 days ago
The technicians were very professional and fixed the issue right away. I would call this company again for sure. Thanks for your great service!
Janice
2 days ago
Steven was professional and was able to fix my heat. I had another worker come 2 days ago to fix the same issue who wasn’t as professional and seemed to be in a rush. Heat did not turn on after he left and I was charged a service fee plus labor and parts. Thankfully I was not charged again.
Kelly N
2 days ago
Great experience.Aiden was amazing.
William Harris
2 days ago
Very pleased with the installation of the two new boilers, a 100,000 btu steam boiler and a forced hot water heater since needing the heating systems separated for my tenants. The crew and management worked together well and strove for customer satisfaction. The crew worked with me addressing issues and worked to resolve all issues. Tim, Tony and Rob, the field supervisors are on the ball and work to resolve all issues both with the boilers and electrical. Roselio, Jacob and Byron are amazing employees and hard workers.
Donna LeBoeuf
3 days ago
He was on time, friendly, cleaned up when he was done. I will use this company again.
Bruce Flint
3 days ago
Furnace replacement. Professional service, friendly, on time.
Lyn Genereux
3 days ago
Awesome teamwork…hard workers…excellent follow through… we expect it will be great going forward…
Dawn Roux
3 days ago
We called with a problem with our well water pressurization tank. They came immediately and were very efficient and friendly.
Bill Boardman
4 days ago
Emanuel came to our home and quickly and professionally installed a new thermostat and fixed the issue with our furnace. He was very friendly, very knowledgeable, and highly competent.
Rose Doherty
4 days ago
Great experience, very professional!
Saved us from having to purchase a new furnace. Your men did a great job thanks
Kevin and his partner were quick and efficient
The technician was great! The scheduling was a bit challenging. I scheduled an appointment with someone in the office then a week later, I got a call indicating that they wouldn’t be able to perform the service. Never told why. I booked another date for service and received a call from the office that the technician wouldn’t be able to make my 4 hour window.
Chris Tice
4 days ago
Finally after 4 years, Jose and Mike were to swap the condensor annd the Super Heat valve. Timely and efficient service they both were very professional Outstanding. The difference is startling. Thank you for facilitating the emergency repair Nate.
Cynthia Devers
4 days ago
We were waiting on a part and it was delivered ( finally) today they adjusted their schedule and were able to install this afternoon. Quick stellar service. Highly recommend
Joe Prata
4 days ago
Fast, friendly, and professional
Joanne Stafford
4 days ago
Bruno and his team were fantastic. They were very professional, respectful and personable. Except for a little noise, you would never kno they were here. Bruno explain everything to me once the job was complete.
Jane Moore
4 days ago
Kevin from Gem Plumbing was here today to do the annual heating system check on our furnace and mini-split systems. He was very thorough in performing all the system checks and cleaning. We are very pleased with his and his partner‘s work ethic and friendly attitude.
jason
4 days ago
Prompt and professional. Made sure the system was in full working order for the upcoming heating season.
Mark Stupinski
4 days ago
Mason was very professional personable and he corrected the issue quickly.
Keith Burke
4 days ago
Friendly..on time and efficient

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