Schedule Today
phone icon

(833) 222-2953

24/7 Emergency Service

Schedule Today

24/7 Emergency Service

phone icon

New High-Efficiency Hot Water System + One Year of Free Home Comfort Club

Same-Day HVAC, Plumbing, Drain & Electrical Services

24/7 repair and installation needs across Rhode Island, Massachusetts, and Connecticut.

Call Us

(833) 222-2953

Connect to Live Support

4.6
Based on 9631 reviews
powered by Google
review us on

Carrier Residential Factory Authorized Dealer
North American Technician Excellence - NATE - Certifying the Finest in HVACR
Mass Save | Heat Pump Installer

Top-Rated Rhode Island, Massachusetts & Connecticut HVAC, Plumbing & Electrical Services

Browse all services
Heating & Cooling Icon

Heating & Cooling

Plumbing Icon

Plumbing, Drain & Sewer

Electrical Icon

Electrical

Commercial Icon

Commercial

Our family has proudly served the greater Providence area for 75 years. We remain committed to offering high-quality home services in New England.

700

Skilled employees

500

Trucks on the Road

Massachusetts Locations

Rhode Island Locations

Connecticut Locations
  • Danbury
  • East Lyme

Don’t Trust Your Home & Family to Just Anyone.

Book an Appointment

Why are GEM Contractors the Best in Southern New England?

  • Multi-licensed technicians
  • Free estimates for new installations
  • Financing available
  • 24/7 service and phone support
  • All your service solutions in one place
  • Same-Day Service

75

Years in Business

24/7

Emergency Service

customer and technician interaction

The Home Comfort Club

Service plan starting at

$49.99 /mo

All Service Plans

Peace of Mind, Worry-Free

Maintaining your home can be stressful. Let us help.

About GEM
Home Value Icon

Increased Home Value & Comfort

More info

Preserve your home’s value, extend your equipment’s life span, and ease your worries with our membership plans.

Technician Icon

You’re Always in Good Hands, 24/7

More info

Trust us to always send our best local, trained, and screened technicians to your home, no matter the hour.

A piggy bank represents Mass Save rebate savings

Save Money, Do More

More info

With us, you can spend less money to take better care of your home.

Maintenance Icon

Around-the-House Maintenance Tune-Ups

More info

Keep all parts of your home operating at peak efficiency with regular maintenance tune-ups.

Savings You Can Count On

Take advantage of our current offers, rebates & coupons!

All Offers
Mass Save Heat Pump Installer Network logo

Save on Energy Upgrades

with GEM and Mass Save® Rebates

Explore Rebates

  • $500 OFF

    Electrical Panel Replacement

    Expires:

    03/31/2027

    $500 OFF – Electrical Panel Replacement

    *One per customer. Cannot be combined with any other offer. Must be presented at time of service. Residential Only.

    Two GEM employees standing at the back of a GEM service van

    $500 OFF Electrical Panel Replacement

    Special Promotion: $500 OFF Electrical Panel Replacement

    Get $500 OFF an Electrical Panel Replacement. This deal is good from now until 3/31/2027.

    Disclaimer: *One per customer. Cannot be combined with any other offer. Must be presented at time of service. Residential Only.

    Quality You Can Trust

    Seventy-five years ago, we began providing best-in-class heating, cooling, plumbing, drain cleaning, and electrical services with unparalleled customer service. Today, our technicians are the best in the business. Our licensed and insured professionals will treat your home and needs with care and respect. When you work with GEM, you will receive extraordinary service, world-class solutions, and unquestionable value—with a 100% satisfaction guarantee. Schedule a visit with our experts today for unmatched customer service, professionalism and a flawless climate solution that meets your family’s comfort needs.

    IS THERE A GEM LOCATION NEAR ME?

    Choose GEM for Your Home Service Needs!

    Reliable home services from a team you can count on.

    From heating and cooling to plumbing and electrical, GEM is here to help keep your home comfortable, safe, and running smoothly. Whether you need a repair, replacement, installation, or routine maintenance, our experienced team is ready to help.

    Schedule your service with GEM today!

  • Clear Any Clog Today

    for a Flat-Rate of $99 with free video camera inspection

    Expires:

    12/01/2026

    Clear Any Clog Today – for a Flat-Rate of $99 with free video camera inspection

    *Includes complimentary main drain camera inspection during normal business hours. Residential only; excludes tenant/landlord properties. Outside accessible clean-out required; toilet/fixture removal not included. Cannot be combined with other offers or discounts. If the main drain cannot be opened, the fee will be waived and additional options may be presented. Does not apply to CT customers at this time.

    Two GEM employees standing at the back of a GEM service van

    Clear Any Clog Today for a Flat-Rate of $99 With a Free Video Camera Inspection

    Special Promotion: Clear Any Clog Today for a Flat-Rate of $99 With a Free Video Camera Inspection

    Get Clear Any Clog Today for a Flat-Rate of $99 With a Free Video Camera Inspection. This deal is good from now until 12/01/26.

    Disclaimer: *Includes complimentary main drain camera inspection during normal business hours. Residential only; excludes tenant/landlord properties. Outside accessible clean-out required; toilet/fixture removal not included. Cannot be combined with other offers or discounts. If the main drain cannot be opened, the fee will be waived and additional options may be presented. Does not apply to CT customers at this time.

    Quality You Can Trust

    Seventy-five years ago, we began providing best-in-class heating, cooling, plumbing, drain cleaning, and electrical services with unparalleled customer service. Today, our technicians are the best in the business. Our licensed and insured professionals will treat your home and needs with care and respect. When you work with GEM, you will receive extraordinary service, world-class solutions, and unquestionable value—with a 100% satisfaction guarantee. Schedule a visit with our experts today for unmatched customer service, professionalism and a flawless climate solution that meets your family’s comfort needs.

    IS THERE A GEM LOCATION NEAR ME?

    Choose GEM for Your Home Service Needs!

    Reliable home services from a team you can count on.

    From heating and cooling to plumbing and electrical, GEM is here to help keep your home comfortable, safe, and running smoothly. Whether you need a repair, replacement, installation, or routine maintenance, our experienced team is ready to help.

    Schedule your service with GEM today!

  • Up to $1,000 OFF

    New High-Efficiency Hot Water System + One Year of Free Home Comfort Club

    Expires:

    12/01/2026

    Up to $1,000 OFF – New High-Efficiency Hot Water System + One Year of Free Home Comfort Club

    *Qualifying equipment only. One per customer. Not to be combined with any other offer not stated here. Residential Only.

    Two GEM employees standing at the back of a GEM service van

    Up to $1,000 OFF a New High-Efficiency Hot Water System + One Year of Free Home Comfort Club

    close up on residential water heater in basement

    Special Promotion: Up to $1,000 OFF a New High-Efficiency Hot Water System + One Year of Free Home Comfort Club

    Get Up to $1,000 OFF a New High-Efficiency Hot Water System + One Year of Free Home Comfort Club. This deal is good from now until 12/01/26.

    Disclaimer: *Qualifying equipment only. One per customer. Not to be combined with any other offer not stated here. Residential Only.

    Quality You Can Trust

    Seventy-five years ago, we began providing best-in-class heating, cooling, plumbing, drain cleaning, and electrical services with unparalleled customer service. Today, our technicians are the best in the business. Our licensed and insured professionals will treat your home and needs with care and respect. When you work with GEM, you will receive extraordinary service, world-class solutions, and unquestionable value—with a 100% satisfaction guarantee. Schedule a visit with our experts today for unmatched customer service, professionalism and a flawless climate solution that meets your family’s comfort needs.

    IS THERE A GEM LOCATION NEAR ME?

    Choose GEM for Your Home Service Needs!

    Reliable home services from a team you can count on.

    From heating and cooling to plumbing and electrical, GEM is here to help keep your home comfortable, safe, and running smoothly. Whether you need a repair, replacement, installation, or routine maintenance, our experienced team is ready to help.

    Schedule your service with GEM today!

  • Install a high-efficiency hot water system

    for $0 down, with Payments Starting as low as $99/Month OR 18 Months No Interest*

    Expires:

    12/01/2026

    Install a high-efficiency hot water system – for $0 down, with Payments Starting as low as $99/Month OR 18 Months No Interest*

    *Subject to credit approval. No Interest, With Payments: Deferred Interest Plan 2631. Interest waived if amount financed is paid in full within 18 month Promo Period. 84 monthly payments required, including during the Promo Period. Rates range from 17.99%-24.99% APR. Residential only.

    Two GEM employees standing at the back of a GEM service van

    Install a High-Efficiency Hot Water System for $0 Down, with Payments Starting as low as $99/Month OR 18 Months No Interest*

    Residential water heater installation by GEM plumber

    Financing Offer: Install a High-Efficiency Hot Water System for $0 Down, with Payments Starting as low as $99/Month OR 18 Months No Interest*

    Install a High-Efficiency Hot Water System for $0 Down, with Payments Starting as low as $99/Month OR 18 Months No Interest*. This deal is good from now until 12/01/26.

    Disclaimer: *Subject to credit approval. No Interest, With Payments: Deferred Interest Plan 2631. Interest waived if amount financed is paid in full within 18 month Promo Period. 84 monthly payments required, including during the Promo Period. Rates range from 17.99%-24.99% APR. Residential only.

    Quality You Can Trust

    Seventy-five years ago, we began providing best-in-class heating, cooling, plumbing, drain cleaning, and electrical services with unparalleled customer service. Today, our technicians are the best in the business. Our licensed and insured professionals will treat your home and needs with care and respect. When you work with GEM, you will receive extraordinary service, world-class solutions, and unquestionable value—with a 100% satisfaction guarantee. Schedule a visit with our experts today for unmatched customer service, professionalism and a flawless climate solution that meets your family’s comfort needs.

    IS THERE A GEM LOCATION NEAR ME?

    Choose GEM for Your Home Service Needs!

    Reliable home services from a team you can count on.

    From heating and cooling to plumbing and electrical, GEM is here to help keep your home comfortable, safe, and running smoothly. Whether you need a repair, replacement, installation, or routine maintenance, our experienced team is ready to help.

    Schedule your service with GEM today!

  • Financing: Install a New Heating System

    for $0 down with Payments Starting as low as $89/Month OR 18 Months No Interest*

    Expires:

    12/01/2026

    Financing: Install a New Heating System – for $0 down with Payments Starting as low as $89/Month OR 18 Months No Interest*

    *Subject to credit approval. No Interest, With Payments: Deferred Interest Plan 2631. Interest waived if amount financed is paid in full within 18 month Promo Period. 84 monthly payments required, including during the Promo Period. Rates range from 17.99%-24.99% APR. Residential only.

    Two GEM employees standing at the back of a GEM service van

    Financing: Install a New Heating System for $0 down with Payments Starting as low as $89/Month OR 18 Months No Interest*

    Close-up of man hands setting the temperature of water in Electric Boiler

    Financing Offer: Install a New Heating System for $0 down with Payments Starting as low as $89/Month OR 18 Months No Interest*

    Install a New Heating System for $0 down with Payments Starting as low as $89/Month OR 18 Months No Interest*This deal is good from now until 12/01/27.

    Disclaimer: *Subject to credit approval. No Interest, With Payments: Deferred Interest Plan 2631. Interest waived if amount financed is paid in full within 18 month Promo Period. 84 monthly payments required, including during the Promo Period. Rates range from 17.99%-24.99% APR. Residential only.

    Quality You Can Trust

    Seventy-five years ago, we began providing best-in-class heating, cooling, plumbing, drain cleaning, and electrical services with unparalleled customer service. Today, our technicians are the best in the business. Our licensed and insured professionals will treat your home and needs with care and respect. When you work with GEM, you will receive extraordinary service, world-class solutions, and unquestionable value—with a 100% satisfaction guarantee. Schedule a visit with our experts today for unmatched customer service, professionalism and a flawless climate solution that meets your family’s comfort needs.

    IS THERE A GEM LOCATION NEAR ME?

    Choose GEM for Your Home Service Needs!

    Reliable home services from a team you can count on.

    From heating and cooling to plumbing and electrical, GEM is here to help keep your home comfortable, safe, and running smoothly. Whether you need a repair, replacement, installation, or routine maintenance, our experienced team is ready to help.

    Schedule your service with GEM today!

  • $500 OFF Air Scrubber

    with full HVAC install

    Expires:

    12/01/2026

    $500 OFF Air Scrubber – with full HVAC install

    *Cannot be combined with any other offer or discount. One per customer. Residential only. Must be presented at time of service.

    Two GEM employees standing at the back of a GEM service van

    $500 OFF Air Scrubber with full HVAC install

    A plumber puts a drain snake in a bathtub. Plumbers can provide drain cleaning tips to Rhode Island and Massachusetts homeowners to avoid bad smells.

    Special Promotion: $500 OFF Air Scrubber with full HVAC install

    Get $500 OFF Air Scrubber with full HVAC install. This deal is good from now until 12/1/2026.

    Disclaimer: *Cannot be combined with any other offer or discount. One per customer. Residential only. Must be presented at time of service.

    Quality You Can Trust

    Seventy-five years ago, we began providing best-in-class heating, cooling, plumbing, drain cleaning, and electrical services with unparalleled customer service. Today, our technicians are the best in the business. Our licensed and insured professionals will treat your home and needs with care and respect. When you work with GEM, you will receive extraordinary service, world-class solutions, and unquestionable value—with a 100% satisfaction guarantee. Schedule a visit with our experts today for unmatched customer service, professionalism and a flawless climate solution that meets your family’s comfort needs.

    IS THERE A GEM LOCATION NEAR ME?

    Choose GEM for Your Home Service Needs!

    Reliable home services from a team you can count on.

    From heating and cooling to plumbing and electrical, GEM is here to help keep your home comfortable, safe, and running smoothly. Whether you need a repair, replacement, installation, or routine maintenance, our experienced team is ready to help.

    Schedule your service with GEM today!

  • $100 OFF

    Air Scrubber Installation

    Expires:

    12/01/2026

    $100 OFF – Air Scrubber Installation

    *Cannot be combined with any other offer or discount. One per customer. Residential only. Must be presented at time of service.

    Two GEM employees standing at the back of a GEM service van

    $100 OFF an Air Scrubber Installation

    GEM technician explaining service options to homeowner

    Special Promotion: $100 OFF an Air Scrubber Installation

    Get $100 OFF an Air Scrubber Installation. This deal is good from now until 12/1/2026.

    Disclaimer: *Cannot be combined with any other offer or discount. One per customer. Residential only. Must be presented at time of service.

    Quality You Can Trust

    Seventy-five years ago, we began providing best-in-class heating, cooling, plumbing, drain cleaning, and electrical services with unparalleled customer service. Today, our technicians are the best in the business. Our licensed and insured professionals will treat your home and needs with care and respect. When you work with GEM, you will receive extraordinary service, world-class solutions, and unquestionable value—with a 100% satisfaction guarantee. Schedule a visit with our experts today for unmatched customer service, professionalism and a flawless climate solution that meets your family’s comfort needs.

    IS THERE A GEM LOCATION NEAR ME?

    Choose GEM for Your Home Service Needs!

    Reliable home services from a team you can count on.

    From heating and cooling to plumbing and electrical, GEM is here to help keep your home comfortable, safe, and running smoothly. Whether you need a repair, replacement, installation, or routine maintenance, our experienced team is ready to help.

    Schedule your service with GEM today!

  • FREE

    Main Sewer Drain Camera Inspection

    Expires:

    12/01/2026

    FREE – Main Sewer Drain Camera Inspection

    *Monday through Saturday normal business hours. Clean outs must be made readily accessible prior to appointment. One per customer, cannot be combined with any other offer. Residential only.

    Two GEM employees standing at the back of a GEM service van

    Free Main Sewer Drain Camera Inspection

    A plumber puts a drain snake in a bathtub. Plumbers can provide drain cleaning tips to Rhode Island and Massachusetts homeowners to avoid bad smells.

    Special Promotion: Free Main Sewer Drain Camera Inspection

    Get a Free Main Sewer Drain Camera Inspection. This deal is good from now until 12/1/2026.

    Disclaimer: *Monday through Saturday normal business hours. Clean outs must be made readily accessible prior to appointment. One per customer, cannot be combined with any other offer. Residential only.

    Quality You Can Trust

    Seventy-five years ago, we began providing best-in-class heating, cooling, plumbing, drain cleaning, and electrical services with unparalleled customer service. Today, our technicians are the best in the business. Our licensed and insured professionals will treat your home and needs with care and respect. When you work with GEM, you will receive extraordinary service, world-class solutions, and unquestionable value—with a 100% satisfaction guarantee. Schedule a visit with our experts today for unmatched customer service, professionalism and a flawless climate solution that meets your family’s comfort needs.

    IS THERE A GEM LOCATION NEAR ME?

    Choose GEM for Your Home Service Needs!

    Reliable home services from a team you can count on.

    From heating and cooling to plumbing and electrical, GEM is here to help keep your home comfortable, safe, and running smoothly. Whether you need a repair, replacement, installation, or routine maintenance, our experienced team is ready to help.

    Schedule your service with GEM today!

  • $250 OFF

    HVAC Install for Seniors & Veterans

    Expires:

    12/01/2026

    $250 OFF – HVAC Install for Seniors & Veterans

    *Cannot be combined with any other offer or discount. Residential only. Must be presented at time of service.

    Two GEM employees standing at the back of a GEM service van

    $250 OFF an HVAC Install for Seniors & Veterans

    GEM technician inspecting outdoor HVAC unit at residential home

    Special Promotion: $250 OFF an HVAC Install for Seniors & Veterans

    Get $250 OFF an HVAC Install for Seniors & Veterans. This deal is good from now until 12/1/2026.

    Disclaimer: *Cannot be combined with any other offer or discount. Residential only. Must be presented at time of service.

    Quality You Can Trust

    Seventy-five years ago, we began providing best-in-class heating, cooling, plumbing, drain cleaning, and electrical services with unparalleled customer service. Today, our technicians are the best in the business. Our licensed and insured professionals will treat your home and needs with care and respect. When you work with GEM, you will receive extraordinary service, world-class solutions, and unquestionable value—with a 100% satisfaction guarantee. Schedule a visit with our experts today for unmatched customer service, professionalism and a flawless climate solution that meets your family’s comfort needs.

    IS THERE A GEM LOCATION NEAR ME?

    Choose GEM for Your Home Service Needs!

    Reliable home services from a team you can count on.

    From heating and cooling to plumbing and electrical, GEM is here to help keep your home comfortable, safe, and running smoothly. Whether you need a repair, replacement, installation, or routine maintenance, our experienced team is ready to help.

    Schedule your service with GEM today!

  • Yank The Tank

    We’ll Buy Your Old Tank for $500

    Expires:

    12/01/2026

    Yank The Tank – We’ll Buy Your Old Tank for $500

    *Valid on qualifying water heater installations. One per customer. Cannot be combined with any other offer or discount. Must be presented at time of service. Residential Only.

    Two GEM employees standing at the back of a GEM service van

    Yank The Tank – We’ll Buy Your Old Tank for $500

    GEM HVAC technician inspecting indoor furnace system and helping a homeowner answer, "Why does my furnace turn on and off frequently?"

    Special Promotion: Yank The Tank – We’ll Buy Your Old Tank for $500

    Yank The Tank – We’ll Buy Your Old Tank for $500. This deal is good from now until 12/1/2026.

    Disclaimer: *Valid on qualifying water heater installations. One per customer. Cannot be combined with any other offer or discount. Must be presented at time of service. Residential Only.

    Quality You Can Trust

    Seventy-five years ago, we began providing best-in-class heating, cooling, plumbing, drain cleaning, and electrical services with unparalleled customer service. Today, our technicians are the best in the business. Our licensed and insured professionals will treat your home and needs with care and respect. When you work with GEM, you will receive extraordinary service, world-class solutions, and unquestionable value—with a 100% satisfaction guarantee. Schedule a visit with our experts today for unmatched customer service, professionalism and a flawless climate solution that meets your family’s comfort needs.

    IS THERE A GEM LOCATION NEAR ME?

    Choose GEM for Your Home Service Needs!

    Reliable home services from a team you can count on.

    From heating and cooling to plumbing and electrical, GEM is here to help keep your home comfortable, safe, and running smoothly. Whether you need a repair, replacement, installation, or routine maintenance, our experienced team is ready to help.

    Schedule your service with GEM today!

Get Pre-Approved Financing

Financing Options

What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 9635 reviews
review us on
Pat & Rachel Cagney
9 hours ago
Everything from the initial phone call to the quick response from our techs and the repair of our system was an A+! Would recommend to everyone.
Jeremy Studley
10 hours ago
GEM was one of only services that got back to me and scheduled me on the same day! Colin was quick, professional, and someone I felt safe having in my home. You get what you pay for!
Marianne Mcbroom
11 hours ago
Corey was outstanding , very helpful, informative and friendly !
Noemi Jordan
11 hours ago
Khorey J. and his colleague did an excellent job inspecting our heating and cooling mini-split system. They took the time to explain the issues in detail and gave us peace of mind and at ease by ensuring that everything was working properly. They also explained and demonstrated when the condenser fan should turn on at various temperatures and settings. Both men were knowledgeable, professional, polite, and respectful. We have been customers of Gem Heating and Plumbing for many years, and, as always, they were there when we needed their services. Thank you, Gem Plumbing!
John O'Leary
13 hours ago
Efficient and spot on always
Michael Hoff
14 hours ago
John did a great job servicing our central heat pump and boiler. He was thorough and a great communicator. Thanks!
Joe Burgess
14 hours ago
Great people Very professional Explanation of everything Excellent job
Patricia Criner
16 hours ago
Very personable guys Joe and Landon did a thorough inspection and make sure I completely understood all options for the future
Cindy Mossman
17 hours ago
Electrical replacements
Peter Rintels
17 hours ago
Have used GEM several times. After some rough experiences with some other HVAC companies, I can say GEM has been consistently outstanding. Highly recommended.
Dale Abbott
1 day ago
Great job. They know their “stuff”!
Blake Laverdiere
1 day ago
We had an emergency service performed on Saturday, the technician Chris was professional and talked me through everything he was doing. I’d rate his overall work on a scale of 1-10 as over 10 because he was that awesome. What gets me is the pricing of the service. As I mentioned it was an emergency, and as the customer I want an itemized breakdown of parts and labor. I just called GEM and they mentioned they do not provide that. I will continue to call until I get the satisfaction I want on full disclosure of MY billing statement the was paid for in FULL by MYSELF. I know GEM reads these reviews and I want my fully itemized bill for services rendered.
Rachelle St Pierre
1 day ago
Very satisfied with the service
Bill Cater
1 day ago
The GEM team, Richard (Rickey) and Gabriel along with the electrician were extremely professional. They cleaned up the entire work site with great care to ensure no dirt was left behind. Xavier was outstanding during the service call. happy and highly recommend.
Alyssa Nguyen
1 day ago
Josue & Mike were the two technicians that came and did the work for our home. They were absolutely amazing and did an amazing job! Took their time to make sure everything was done right.
Christopher Hubbard
1 day ago
We were not getting heat from our boiler. It was old and not working properly. Richard walked us through a new boiler purchased. Thanks.
Stephen Pratt
2 days ago
Kevin did a great job and explained everything he did to my boiler
Carol Ferrera
2 days ago
Great job! The technicians are kind, courteous, professional and knowledgeable. Thank you!!
Dominic Pisano
2 days ago
Love GEM Plumbing. By far the best in RI. Ethan came by and did an inspection of the heating system and answered all questions. Service is top notch!
Patrick White
2 days ago
Very professional and great work
Cindy Olivet
2 days ago
Great Electrical & Plumbing teams , very polite, friendly, & exceptional work done . Will continue recommending Gem generators to more friends & family 👍🥰‼️ Thanks again, Cindy & Lou Olivet
Bryan Evans
2 days ago
Corey was very professional and quick with the maintenance work I got done. Looking forward to coming back to Gem!
Lisa Hermenau
2 days ago
Chen and Jacob were EXCELLENT!!
John mathias
2 days ago
The tech was professional and courteous.
Dennis Kelley
2 days ago
Both technicians were very informative and knowledgeable about the situation with our electrical service.

Redeem Offer

Your Promotional Selection Has Been Applied!

This field is for validation purposes and should be left unchanged.
Newsletter Signup
This field is hidden when viewing the form
This field is hidden when viewing the form
SMS Consent - Old - Pre 09/25/26
Communication Consent