4.6
Based on 8799 reviews
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Carrier Residential Factory Authorized Dealer
North American Technician Excellence - NATE - Certifying the Finest in HVACR
Mass Save | Heat Pump Installer

Top-Rated Rhode Island & Massachusetts HVAC, Plumbing & Electrical Services

Our family has proudly served the greater Providence area for 75 years. We remain committed to offering high-quality home services in New England.

Skilled employees

Trucks on the Road

Why are GEM Contractors the Best in Southern New England?

  • Multi-licensed technicians
  • Free estimates for new installations
  • Financing available
  • 24/7 service and phone support
  • All your service solutions in one place
  • Same-Day Service

Years in Business

Emergency Service

customer and technician interaction

Peace of Mind, Worry-Free

Maintaining your home can be stressful. Let us help.


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Increased Home Value & Comfort

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Preserve your home’s value, extend your equipment’s life span, and ease your worries with our membership plans.


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You’re Always in Good Hands, 24/7

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Trust us to always send our best local, trained, and screened technicians to your home, no matter the hour.


A piggy bank represents Mass Save rebate savings

Save Money, Do More

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With us, you can spend less money to take better care of your home.


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Around-the-House Maintenance Tune-Ups

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Keep all parts of your home operating at peak efficiency with regular maintenance tune-ups.


What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 8799 reviews
Anthony was fantastic. Professional, friendly knowledgeable. Thank you for the great service.
I was very pleased with Joseph Houston’s professionalism in servicing our water heater. This service is included in my service plan.
Joseph was awesome. Diagnosed and fixed within an hour after same day call and showed up couple hours later. Great guy and service!
What a great team! We really appreciate the hard work those guys did to get our AC back up and running.
I used Gem Company for an electrical issue is was experiencing. They responded quite promptly (same day). The technician they sent out (Tim Foster) was excellent! He worked to diagnose the problem. He took the time to describe the three options for addressing the issue plus any other questions I had. I highly recommend Gem especially if you get Tim as the technician.
It was the yearly check up and Christoper was very polite and courteous. He went above and beyond his job in helping cut out my shrub that was blocking the fan. Very helpful and it meant a lot to me.
I was really concerned when I saw water streaming outside my siding along with a clogged toilet. They arrived that night, inspected everything carefully, and confirmed there was no clear sign of a burst pipe. They fixed the clog and replaced the flapper, and while the outside water still needs more investigation, they gave me a lot of peace of mind and were great to work with.
Excellent work and the workers were friendly and fast. I'd hire them again!
Great service, Richard was amazing very knowledgeable went over and above.
Very Satisfied.

Thank you
Awesome job installing our new heating and hot water system. Technicians were TOP notch – professional, very knowledgeable, and friendly – just great people to work with – So
Glad we choose Gem Plumbing for the work – Bravo !!!
Mason was excellent. Very friendly and explained all the options. He did an excellent job and we are pleased with the results.
They do excellent meticulous work. The only reason I can’t give five stars is through no fault of theirs. They found the gas leak, but it’s going to require a total refit of the piping.
Joe H was timely, efficient and knowledgeable.. super grateful we decided to book with GEM.
I contacted Gem and Colin D. came out on time when scheduled to provide a quote to install air conditioning in my home. I was impressed with the time taken to accurately review what was needed and their quote given was the lowest of 2 other quotes received where these companies spent all of 5 min. I agreed on the proposal and installation process. They arrived on time when scheduled. Everything went well, Town Permit was taken and Town Inspector came out. The Gem group were extremely professional and I am very satisfied with this company going forward for all my heating and air conditioning needs and maintenance.
Knowledgable, efficient, and pleasant technician.
Cory and partner were Johnny on the Spot. I called and they were there within an hour and fixed everything. Great service!!
Roberto was experienced, knowledgeable and thorough in every aspect of what was needed for our replacement. I would recommend them without any hesitation.
Great tech – explained everything
As with many things, my plumbing issue came up unexpectedly. I called on a Saturday afternoon, and a repair technician arrived at my home within five hours. The problem was resolved quickly and efficiently, and the technician was both knowledgeable and professional throughout the process.

The cost was higher than I had anticipated, but given that the issue required immediate attention and needed to be resolved that day, I was prepared for the expense. Overall, I was pleased with the prompt service and quality of the repair.
Outstanding service from GEM Plumbing & Heating! David and his teammate were incredibly kind, professional, and knowledgeable. David took the time to explain everything and made the entire experience stress-free. We were so impressed with the level of service and the timeliness, that we can't imagine using anyone else for our plumbing and heating needs. Highly recommend!
Devon and his Apprentice, Nolan, were courteous, competent, and very helpful!
Great plumbing job by GEM. Always use them.
Very professional. Prompt service. Completed the work. Nice guys they explained everything that they were doing. How ever. I do find that the price is very high But you do get what you pay for
The maintenance representative was a very good representative of GEM. He was very thorough with the maintenance call.
These guys were kind, friendly and professional.

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