October Is Breast Cancer Awareness Month

Proceeds of New Installations to Benefit The Gloria Gemma Breast Cancer Research Foundation

4.6
Based on 9525 reviews
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Carrier Residential Factory Authorized Dealer
North American Technician Excellence - NATE - Certifying the Finest in HVACR
Mass Save | Heat Pump Installer

Top-Rated Rhode Island & Massachusetts HVAC, Plumbing & Electrical Services

Our family has proudly served the greater Providence area for 75 years. We remain committed to offering high-quality home services in New England.

Skilled employees

Trucks on the Road

Why are GEM Contractors the Best in Southern New England?

  • Multi-licensed technicians
  • Free estimates for new installations
  • Financing available
  • 24/7 service and phone support
  • All your service solutions in one place
  • Same-Day Service

Years in Business

Emergency Service

customer and technician interaction

Peace of Mind, Worry-Free

Maintaining your home can be stressful. Let us help.


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Increased Home Value & Comfort

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Preserve your home’s value, extend your equipment’s life span, and ease your worries with our membership plans.


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You’re Always in Good Hands, 24/7

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Trust us to always send our best local, trained, and screened technicians to your home, no matter the hour.


A piggy bank represents Mass Save rebate savings

Save Money, Do More

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With us, you can spend less money to take better care of your home.


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Around-the-House Maintenance Tune-Ups

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Keep all parts of your home operating at peak efficiency with regular maintenance tune-ups.


What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 9525 reviews
Donald Watts
19 hours ago
The techs were early and all I did was show them the generator. They did their job with no problems
Sorry for the delay in rating the service I got for my HVAC checkup in September. It went as expected and the two service men were efficient, courteous and communicative. Thanks!
Daniel Linger
2 days ago
In a world where you call HVAC companies and either get no answer, an AI receptionist or a human who takes all your information just to tell you they can’t service you until next week, these guys were a breath of fresh air! Same day service. Fair price. Incredibly kind people from the receptionist to the service worker. Thank you guys!
Jodi Livermore
2 days ago
I was so grateful to get such quick, great service, especially on a holiday weekend. Devin was excellent, explaining everything to me and making recommendations. My go to company for all future plumbing needs!
Brendan Murphy
2 days ago
Incredible job on short notice- will definitely use again. Helpful, responsive, and professional which is exactly what you want with a plumber.
Bruce Keeler
3 days ago
Excellent service from Davontay and Anthony. They were quick and explained what they were doing in an easily understandable manner. Great representatives of the company!
John Walsh
3 days ago
Very professional , great communicator, also neat and tidy
Ed Wirtanen
3 days ago
I called GEM for an issue concerning my the cold water intake for my washing machine. Chris responded within a couple of hours and promptly identified the problem and installed the new part. He is very customer focused and thorough. Chris is a very friendly guy with an objective to make the job is done right.
Susan McCaffrey
4 days ago
Excellent professional service!
Barbara Amiro
4 days ago
I was very pleased with Aaron N. professionalism in servicing our water heater. This service is included in my service plan.
On time. Pleasant. Introduced themselves. Went over the work completed. Left the area clean.
Steven sogoloff
5 days ago
We did a maintenance request for our heating system. Christian and Joie were very pleasant and gave us the results based on their analysis of the system. They arrived within the time frame and completed the process in about 30 minutes.
Joanne Iachetta
5 days ago
Showed up when expected. So kind and courteous and explained everything to me that would need to be done for my plumbing issue. Would highly recommend GEM.
Vin Milano
5 days ago
Erickson was great! Explained conditions of units and recommendations for upkeep!
Doug Williams
6 days ago
The service was good.Aiden was very good. It’s just they said they were on there way 2hrs and30 min they finally arrived. Waited all afternoon
The 2 service men were on time, assessed the problem, diagnosed the issue, came up with a plan and offered several solutions for fixing our mini split. They took pictures, tried clearing out mice debris , attempted to get the outside machine to work ( apex 2 hours) Alas a no go, so we decided to scrap it and go with baseboard heater for the room over the garage. Up front information and pricing , no nonsense. Affable techs and so far great service.
Doug Dustin
7 days ago
I would recommend Nathan and GEM in the event of a plumbing emergency and or issue
David Polishook
7 days ago
No repair was performed at this time I had to pay a diagnostic fee.
Eaven though I was very specific what toilet I wanted they put the wrong one in.
Kristen Mouris
1 week ago
Absolutely incredible and fast service from Nicole T! Our upstairs toilet began leaking Saturday night and by noon on Monday we had a new toilet! Nicole was super informative and walked us through our different options every step of the way. She made an otherwise stressful situation so much easier!
Robert Mason
1 week ago
I had a great experience with Gem Plumbing and Heating. It was great starting from the initial phone conversation and continued with Brian Ciaschini. Brian was an excellent electrician, he was cordial, informative and helpful. Brian made sure everything was working perfectly! I would recommend them and I will use them again.
Friendly, efficient working time, knowledgable!
keith farnham
1 week ago
Excellent as always
Alex Fagundes
1 week ago
Exceptional service! Knowledgeable, and they left with giving me a lot of insight on boilers and options we had. They left and we felt much better.
Joanne Bennett
1 week ago
Exceptional service from GEM. Douglass is absolutely the best !!! … will use them again. Thank You!

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