4.6
Based on 8258 reviews
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Carrier Residential Factory Authorized Dealer
North American Technician Excellence - NATE - Certifying the Finest in HVACR
Mass Save | Heat Pump Installer

Top-Rated Rhode Island & Massachusetts HVAC, Plumbing & Electrical Services

Our family has proudly served the greater Providence area for 75 years. We remain committed to offering high-quality home services in New England.

Skilled employees

Trucks on the Road

Why are GEM Contractors the Best in Southern New England?

  • Multi-licensed technicians
  • Free estimates for new installations
  • Financing available
  • 24/7 service and phone support
  • All your service solutions in one place
  • Same-Day Service

Years in Business

Emergency Service

customer and technician interaction

Peace of Mind, Worry-Free

Maintaining your home can be stressful. Let us help.


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Increased Home Value & Comfort

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Preserve your home’s value, extend your equipment’s life span, and ease your worries with our membership plans.


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You’re Always in Good Hands, 24/7

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Trust us to always send our best local, trained, and screened technicians to your home, no matter the hour.


A piggy bank represents Mass Save rebate savings

Save Money, Do More

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With us, you can spend less money to take better care of your home.


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Around-the-House Maintenance Tune-Ups

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Keep all parts of your home operating at peak efficiency with regular maintenance tune-ups.


What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 8258 reviews
Cristina De souza
They were very good
Rachelle St Pierre
Very satisfied with the service
Heather Fraser
I am so grateful to Gem. I had several technicians from other companies come out to “repair” our system to no avail. Not only did Bill and Diego finally address the problem, they were kind, knowledgeable, and easy to work with. The Gem customer service team is also excellent!
Jeffrey Lemieux
Great service by Abraham again. Prompt, polite, and helpful Thanks.
Heather Monoson
The GEM team was phenomenal. – the were on time they communicated clearly they executed the work flawlessly and did so while being very respectful of our home. They covered the floor to avoid any mess and were just great at explaining how the issue occurred and how to avoid it in the future.
Isabelle Stillger
Joe Ivanisim was wonderful, always on time, very knowledgeable and got the job done. Very pleased with him and his company. Thank you!!!
Nina Petrarca
The men who came were extremely professional and respectful.
Sean Demers
They were very helpful and communicative throughout the whole process of a whole new system install
Josephine Wheayou
Excellent job. Overall, five star.6
Rosemary Mooney
The technician did a great job!
Very satisfied with the work .
The technician was pleasant and respectful of my home.
Paula Mollo
Aaron was terrific and worked hard to get my pipes repaired. I am truly grateful for his teams work
William Rolla
David and his assistant were on time and quickly and efficiently took care of our issue. Great experience from setting up the appointment on line and communication and pricing were great. Strongly recommend Gem and will use again when needed.
Tom McNamara
Three days after the blizzard of 2026 our hot water tank was failing.I called Gem Plumbing and Heating division Thursday night and was extremely grateful to know that they would be on our doorstep with a new tank on Friday considering the tough road conditions. I cannot say enough for the service team of Walter and Anthony. They know their stuff! Sincere appreciation to Gem and their terrific plumbing team.
Lisa moone
Super friendly and knowledgeable
Naire Fortes
We were very please with Steven everything was explained thoroughly and my parents are happy to get approved for a new system
Joanne Bennett
Nelson was fantastic!!! Solved my problem quickly and competently. My oil burner is running beautifully!
Thanks you GEM!!!
David Fattore
Awesome job installing our new heating and hot water system. Technicians were TOP notch – professional, very knowledgeable, and friendly – just great people to work with – So
Glad we choose Gem Plumbing for the work – Bravo !!!
Deborah Smyth
Came promptly and took care of the repair very quickly. They were polite and treated property with respect
Mary Pavao
Prompt very friendly and work done thank you
Sarah G
The two technicians I had were very professional and honest. They worked diligent to solve the electrical problems.
Stephanie Ainsburg
Anthony was great! Although I could not get an immediate fix, the emergency services put my mind at ease and alleviated my worries about a potential dangerous gas boiler situation.
Susan Parent
Installation of smart thermostats
Brianna Aguiar
Walter came on my first day, when an unexpected leak Gave me the worst anxiety I’ve ever felt. I called several other plumbers and nobody was available Same day, which was an issue as we couldn’t turned on our main water valve until the leak was identified and stopped. Thankfully GEM We’re so understanding and came right away, from the phone operator, calming me down to my technician, Walter, being the best. He really hoped to be understand what happened and ease my anxiety in general about how to take care of a home as a first time on fire. He went above and beyond in the situation and made me feel a lot better. I’m still a nervous wreck, because I know things like this will continue to happen as a home, but I know if I ever have other means I won’t be as nervous because I can always call GEM!
Tyler Zantrofski
Harrison was kind, polite and very respectful. He explained the job clearly and in detail and made me feel confident that my system is functioning properly.
Wifidelio “ ”
These guys have been our go tos since we moved in. Very helpful

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