Same-Day HVAC, Plumbing, Drain & Electrical Services

He troubleshooted the issue and a very good listener and was patient professional and very knowledgeable about his work; excellent service and communication/customer focus!

Very knowledgeable.

Michael Mallon and his partner were extremely knowledgeable, efficient and respectful. It was an altogether satisfying experience.

Nicole was pleasant and knew how to fix our issue with a leak in the toilet. She cleaned up after and was very respectful of our space.

The two technicians who installed a new garbage disposal were very professional,. They explained what they were doing and the cost .

He is best

This is our second time working with GEM for emergency repairs. They come in a ti Ely manner, they get the job done, they explain exactly what they’re doing, and I always feel confident in their work. They’re expensive but they always come through in a pinch.

Jason and Ryan did a great job diagnosing the issues and explaining what repairs and installls were required. They were also timely in getting the work done and as with other Gem professionals we recently engaged, were a pleasure to have working in our home.

Christopher Rogan arrived on time very professional and fix two major plumbing problems for us. He was very friendly and explained the repairs in an easy way to understand it. Great young man.

GEM saved me by coming right away when I had an emergency on a holiday weekend. They did not charge me through the nose, did the job and were very pleasant to deal with. I highly recommend them!

My A/C went out on one of the hottest days of the year and GEM was able to send someone out that day! The crew was courteous and professional and they explained what was wrong and options to fix it.

He did a very nice job.

Had an issue with AC not cooling. The 2 service repairmen were knowledgeable and polite

I couldn’t have lucked out any better than I did when I called GEM! My outdoor condenser unit stopped working, and I called around to several places and GEM Was the first one to say I’ll be there tonight and in the end I just had to send them photos of my current unit and they were able to find me a replacement unit within minutes. That was on Tuesday and by Thursday I had a brand new unit and what might be the hottest week of the summer. They really came through and I couldn’t be more pleased with their service from the moment I called until the end of the install.

Davontay Vaz was simply amazing! He explained everything in laymen terms. He was very professional, kind and considerate. Thank you Davontay!

Great professional and friendly service. Easy to set an appointment and they came early in the appointment window, showed me before and after pics/videos and did a great job!

Christopher was great! . He checked any avenues where the water could’ve been leaking. He took his time to explain everything. He was dressed well and was well spoken. Didn’t talk over my head talk to me. It was a great experience. I would definitely would recommend them. I will use again if needed.

Dave was awesome! Quick, smart and professional!

Experience was a “Gem”! Home A/C went out over the weekend! Called mid day and had Joe come out before 5pm same day! Excellent service, friendly, well communicated expectations! Would certainly recommend GEM and use again in the future!

Excellent and cost effective service

This review is based upon our recent individual experience with GEM Plumbing and Heating services, including plumbing repair provided by Chris Rogan and associates. We are evaluating their assigned performance, time of arrival, quality of estimate and price for a labor and material(s) as A+ rating..
We are left happy and highly satisfied with all Customer-centered terms provided by GEM's Technician Mr. Christopher
Rogan, and GEM in general..
GEM and their Associates, and dispatch staff;s professional attitude to handle assigned tasks is
astonishing. Thank you Mr. Chris Rogan and GEM Associates!
Sandra Gene Happy Customers.

Scott did a great job on the work, came up with good idea for updating our online valves replacement, noticed other future issue with kitchen sink.
Administration, scheduling could be better, I confirmed the appointment over 6 times

John R was great! So professional, informative, friendly and prompt. Wonderful service and our AC is working like new again!! Will definitely recommend!

Nick and Kyle were very professional and did a great job.

Fast response. Technician was very thorough and explained options clearly