4.6
Based on 9033 reviews
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Carrier Residential Factory Authorized Dealer
North American Technician Excellence - NATE - Certifying the Finest in HVACR
Mass Save | Heat Pump Installer

Top-Rated Rhode Island & Massachusetts HVAC, Plumbing & Electrical Services

Our family has proudly served the greater Providence area for 75 years. We remain committed to offering high-quality home services in New England.

Skilled employees

Trucks on the Road

Why are GEM Contractors the Best in Southern New England?

  • Multi-licensed technicians
  • Free estimates for new installations
  • Financing available
  • 24/7 service and phone support
  • All your service solutions in one place
  • Same-Day Service

Years in Business

Emergency Service

customer and technician interaction

Peace of Mind, Worry-Free

Maintaining your home can be stressful. Let us help.


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Increased Home Value & Comfort

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Preserve your home’s value, extend your equipment’s life span, and ease your worries with our membership plans.


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You’re Always in Good Hands, 24/7

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Trust us to always send our best local, trained, and screened technicians to your home, no matter the hour.


A piggy bank represents Mass Save rebate savings

Save Money, Do More

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With us, you can spend less money to take better care of your home.


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Around-the-House Maintenance Tune-Ups

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Keep all parts of your home operating at peak efficiency with regular maintenance tune-ups.


What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 9032 reviews
Steven was very diligent with the diagnostic.
Kind of an emergency call. A/C stopped working and was able to get someone same day.
My hot water heater went out because of the power outage yesterday. Marcus and Brody showed up on time, quickly assessed the situation and got things working. They also explained things so that I could understand what happened and what they did. They're two great professionals!
The technicians did a wonderful job. They explained things as they did them. Very much appreciate their work!
Eric and Mason were courteous and great communicators. Eric did a great job solving my immediate problem and finding a solution for the future.
David was very knowledgeable and helpful. I would use their services again.
Job well done
Took their time until the job was done right! So kind and explained everything to me they were doing. Very pleased with their customer service 🙂
Although I was unhappy with GEM the previous two days (I felt like I was being strung along getting windows of time they were coming only to get calls that they weren’t. This was the 4th of July holiday weekend do I get it, but I feel like they were not being honest with me that someone was coming out). However….I was very happy with the service that Joe provided. Thorough, reasonable, friendly, and honest.
Brian and José were the best inspectors for a new home inspection / cost repair estimate. They were professional and realistic. Experienced in the process and wants best for the customers.
I had my outside faucet fixed. Of all days, we had the soaking rains. Thomas was a trooper and did an excellent job. Very professional and friendly.
JOAN was knowledgeable and efficient and personable and made the AC hum to life!
Aaron was very professional,courteous. He took
The time to put shoe covers on which was much appreciated. Thank you
The service man found the problem on my heating system and solved the problem at no charge the system is new that they installed. The technition was on time.thank you for the excellent service. Jerry Baga.
Great service pleasure to work with
The team sent to install a new furnace and AC unit stay on sight until the unit was installed and operational. In our case, that meant a 12 hour plus day of dedication and hard work! Can’t thank them enough.
Your co. And your ees. That helped me from having no heat for 3 days and are miracle workers. They were professional from beginning to the end.
I now have the comfort or a warm home.
I would recommend your company to my friends and family.
That you.
Living on the Cape finding a reliable service company can be difficult. GEM is now my go to for HVAC and plumbing service.
Friendly, knowledgeable, and efficient. So good
David was friendly and well informed. He answered my question, telling me what to expect.
I was very happy with all the work Steve G. did on my AC and Furnace. Very professional and explained everything to me. I asked him a ton of questions and he answered all of them. His Apprentice was wonderful as well. I would recommend GEM to anyone.
Great service.
Many thanks to John Perez who has done a great job!
Awesome tech. Jim a pro! Fixe efficient
Highly professional and courteous. Communicated well from start to finish

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