4.6
Based on 8840 reviews
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Carrier Residential Factory Authorized Dealer
North American Technician Excellence - NATE - Certifying the Finest in HVACR
Mass Save | Heat Pump Installer

Top-Rated Rhode Island & Massachusetts HVAC, Plumbing & Electrical Services

Our family has proudly served the greater Providence area for 75 years. We remain committed to offering high-quality home services in New England.

Skilled employees

Trucks on the Road

Why are GEM Contractors the Best in Southern New England?

  • Multi-licensed technicians
  • Free estimates for new installations
  • Financing available
  • 24/7 service and phone support
  • All your service solutions in one place
  • Same-Day Service

Years in Business

Emergency Service

customer and technician interaction

Peace of Mind, Worry-Free

Maintaining your home can be stressful. Let us help.


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Increased Home Value & Comfort

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Preserve your home’s value, extend your equipment’s life span, and ease your worries with our membership plans.


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You’re Always in Good Hands, 24/7

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Trust us to always send our best local, trained, and screened technicians to your home, no matter the hour.


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Save Money, Do More

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With us, you can spend less money to take better care of your home.


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Around-the-House Maintenance Tune-Ups

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Keep all parts of your home operating at peak efficiency with regular maintenance tune-ups.


What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 8840 reviews
I was so happy I called gem when my ac broke during the hot and humid days ! Everyone I spoke to was so pleasant and Nick was so nice and very knowledgeable. When he found what the problem was he explained everything to me ! He even showed me the parts which were no longer working ! Great experience and so very happy to have my ac working again! Price seemed very reasonable ! Thank you so much
Joan was knowledgeable, informative, and personable. I would recommend Gem heating any day!
Christopher Cennamo came today to check my mini split A/C because I thought it might need more coolant. Christopher Cennamo evaluated the unit with temperature gauges and determined it was working properly and didn’t need more coolant. It was worth having it checked for peace of mind.
Very knowledgeable , Reliable and courteous. Arrived on time, quickly discovered the problem and solved quickly. Highly recommend this company.
Alec and Scott made quick work of what turned out to be a simple solution. Very efficient, pleasant and explained the issue and recommendation clearly.
Dory came out to my house to repair our AC. He quickly diagnosed the problem and was able to repair our AC in a short amount of time. I’m very happy with this service!
Everyone at Gem was professional, courteous and affable. I highly recommend them.
Eric Governor from GEM came to my house today. I was very overwhelmed with the electrical issues I was having and he took his time explaining everything to me and what my options were. He didn’t leave until I understood what was needed. They were very nice and made me feel comfortable.
Help with well for irrigation system.
Cory was great. Fixed my problem in no time.
Was able to receive last minute, same day service from Abe and Logan. They were prompt, courteous and saved us a boat load of money. They found our tub leak easily and took care of it immediately allowing us to choose the repair option that was in our budget. Thanks very much!
Every person I dealt with at GEM was very professional and very pleasant. No long wait for the house call or the installation.They installed my three mini-splits and condenser in under 7 hours and cleaned up after themselves. The entire team of four men knew exactly what they needed to do. I would highly recommend them.
Excellent Service
I had my A/C go down on a 90° Friday. GEM sent David Salvatore to my house same day, and he was back first thing Monday morning with the parts to repair. He was an honest gentleman and a clean worker. He even found me a first time customer coupon to save me a few dollars. Are they priced a bit higher than some other companies? Yes, they are. But my existing company, Mutual Engineering, wasn’t even going to come for a diagnosis for a week! This is a perfect example of you get what you pay for. In addition to this condenser repair, David showed me maintenance that I should have been doing on a separate mini-split system installed by my now previous company. Mutual Engineering never informed me of this requirement. Bottom line is when it’s extreme heat or cold and your HVAC goes down, you want service quickly. I got that, and it was worth every penny.
Outstanding service Brian … Thank you so much for fixing my electrical problems with such accuracy and professionalism!!
Great professionals
Bill & Anthony did a thorough job on my HVAC system maintenance call. Pleasant, friendly, & knowledgeable. Thank you both!
We discovered a leak under our kitchen sink and as luck would have it, we had company coming to our house the following day. A neighbor gave me the name and phone number to GEM Plumbing. They came to our rescue and their guys were here the following morning, right at the promised time. We were very happy with their two guys and all was fixed within a few hours. Thank you so much!!!!!!
Service was outstanding done in a timely fashion clean neat and professional a little expensive
Steven was great to work with and explained the issue we were having very well.
Edward was great. My mother was having a drainage issue. Other companies have come in and charged her money and not fixed the problem. Edward got down to the root of the problem and fixed it for us. Response time is quick. I booked the appt on Tuesday evening they were there Wednesday morning. In the past my husband and I have used GEM for an emergency where we called at 7am and they were there by 9 same day. Obviously those things cost money, but it is very reasonable for what you are getting. I would absolutely recommend GEM to family and friends.
Excellent service, soup to nuts 24/7!
Service tech was exceptional Joe Oxford
Very quick service! Answered the call had someone come same day for a quote next day they were able to install! Impeccable service
I had a water leak in the AC unit and while they were here also found out that the capacitor was old and needed to be changed to get to right cooling temperature.
A little pricy , l paid $750 for a new capacitor and removal of some debris in the water collector in Ac unit.

But it still great , since they showed up as same day appointment and fixed everything.
Nicholas was very professional and did the job quickly.

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