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(833) 222-2953

24/7 Emergency Service

Schedule Today

24/7 Emergency Service

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Same-Day HVAC, Plumbing, Drain & Electrical Services

24/7 repair and installation needs across Rhode Island and Southeast MA.

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(833) 222-2953

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4.6
Based on 8435 reviews
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Carrier Residential Factory Authorized Dealer
North American Technician Excellence - NATE - Certifying the Finest in HVACR
Mass Save | Heat Pump Installer

Top-Rated Rhode Island & Massachusetts HVAC, Plumbing & Electrical Services

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Heating & Cooling

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Plumbing, Drain & Sewer

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Electrical

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Commercial

Our family has proudly served the greater Providence area for 75 years. We remain committed to offering high-quality home services in New England.

700

Skilled employees

500

Trucks on the Road

Massachusetts Locations

Rhode Island Locations

Don’t Trust Your Home & Family to Just Anyone.

Book an Appointment

Why are GEM Contractors the Best in Southern New England?

  • Multi-licensed technicians
  • Free estimates for new installations
  • Financing available
  • 24/7 service and phone support
  • All your service solutions in one place
  • Same-Day Service

75

Years in Business

24/7

Emergency Service

customer and technician interaction

The Home Comfort Club

Service plan starting at

$49.99 /mo

All Service Plans

Peace of Mind, Worry-Free

Maintaining your home can be stressful. Let us help.

About GEM
Home Value Icon

Increased Home Value & Comfort

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Preserve your home’s value, extend your equipment’s life span, and ease your worries with our membership plans.

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You’re Always in Good Hands, 24/7

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Trust us to always send our best local, trained, and screened technicians to your home, no matter the hour.

A piggy bank represents Mass Save rebate savings

Save Money, Do More

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With us, you can spend less money to take better care of your home.

Maintenance Icon

Around-the-House Maintenance Tune-Ups

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Keep all parts of your home operating at peak efficiency with regular maintenance tune-ups.

Savings You Can Count On

Take advantage of our current offers, rebates & coupons!

All Offers
Mass Save Heat Pump Installer Network logo

Save on Energy Upgrades

with GEM and Mass Save® Rebates

Explore Rebates

  • $100 OFF

    Air Scrubber Installation

    $100 OFF – Air Scrubber Installation

    *Cannot be combined with any other offer or discount. One per customer. Residential only. Must be presented at time of service.

  • FREE

    Main Sewer Drain Camera Inspection

    FREE – Main Sewer Drain Camera Inspection

    *Monday through Saturday normal business hours. Clean outs must be made readily accessible prior to appointment. One per customer, cannot be combined with any other offer. Residential only.

  • $500 OFF

    HVAC Install for Seniors & Veterans

    $500 OFF – HVAC Install for Seniors & Veterans

    *Cannot be combined with any other offer or discount. Residential only. Must be presented at time of service.

  • $400 OFF

    Water Filtration System

    Expires:

    05/31/2026

    $400 OFF – Water Filtration System

    *Only on qualifying equipment. One per customer. Cannot be combined with any other offer or discount. Must be presented at time of service. Residential Only.

  • Yank The Tank

    We’ll Buy Your Old Tank for $500

    Expires:

    05/31/2026

    Yank The Tank – We’ll Buy Your Old Tank for $500

    *Valid on qualifying water heater installations. One per customer. Cannot be combined with any other offer or discount. Must be presented at time of service. Residential Only.

  • Up to $2,000 OFF

    New Cooling System Install + One Year of Free Home Comfort Club

    Expires:

    05/31/2026

    Up to $2,000 OFF – New Cooling System Install + One Year of Free Home Comfort Club

    *Qualifying equipment only. One per customer. Not to be combined with any other offer not stated here. Residential Only.

  • 5% OFF

    Any Service for Seniors & Veterans

    5% OFF – Any Service for Seniors & Veterans

    *Cannot be combined with any other offer or discount. Residential only. Must be presented at time of service.

  • $600 OFF

    Tankless Water Heater Install

    Expires:

    05/31/2026

    $600 OFF – Tankless Water Heater Install

    *Only on qualifying equipment. One per customer. Cannot be combined with any other offer or discount. Must be presented at time of service. Residential Only.

  • Up to $1,000 OFF

    Ductless Mini Split Install + One Year of Free Home Comfort Club

    Expires:

    05/31/2026

    Up to $1,000 OFF – Ductless Mini Split Install + One Year of Free Home Comfort Club

    *Qualifying equipment only. One per customer. Not to be combined with any other offer not stated here. Residential Only.

  • $300 OFF

    Sump Pump Replacement with Backup Power

    Expires:

    05/31/2026

    $300 OFF – Sump Pump Replacement with Backup Power

    *One per customer. Not to be combined with any other offer. Applies to qualifying sump pump installation and backup power options only. Must be presented at time of service.

Get Pre-Approved Financing

Financing Options

What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 8435 reviews
review us on
Adam Baron
The best company I have ever dealt with congratulations on being the best Adam Baron
Buntha Khek
Richard came to my home to check my heater for a diagnosis. He was very friendly and knowledgeable. He took the time to explain what was going on and answered all my questions. Thank you Richard
Brandyn Freitas
Very professional, cleaned up after each day, seamless process
peter Fernandes
Great experience from start to finish. The mini split system and tankless hot water heater were installed professionally, and everything works perfectly. The team provided excellent service and had a quick, responsive communication throughout. Highly recommend.
Claire Almeida
Mason did an excellent job replacing my hot water heater. He was knowledgeable, professional, and personable. I was extremely happy with his service.
T Ali
Anthony P did an excellent job. Very professional and respectful. Went above and beyond the call of duty for sure. Thanks
Richard Killeen
I would again highly recommend Gem!
Douglas and Christopher came installed new insulation on the outside lines, cleaned the whole system And removed mold from the units and added a UV light Air scrubber in the attic. Nice job done by all.
Joan Papendo
Eric did a great job testing our water and suggesting appropriate solutions to our problems
Brian installed electric outlets and replaced light fixtures. Took the time to do it right and pointed out any difficulties with a proposal for the way to oroceed
Cody Picard
Great Service!
First time using Carmine’s or any home service and they were great. We first got a free estimate and were able to ask questions and get reliable answers on the water heater . Would totally use in the future.
John Mackay
Joseph from GEM did an excellent job with our semi annual HVAC maintenance. He explained exactly what he did and was thorough & efficient. Additionally he was friendly & professional. We are very satisfied with GEM overall.
Victor Roman
So far, GEM Plumbing & Heating has been very helpful to us. We've had the maintenance membership for a little more than a year, and they come twice a year to service our heat pump, minisplits and tankless water heater. We're happy with their service, and their technicians are usually very friendly, respectful and patience with us, taking time to explain maintenance aspects of our equipment, as well as, giving us usage and maintenance tips.
UPDATE: it's been three years of the maintenance service and again, nothing but praises for GEM. Keep up the goo work!
Rachelle St Pierre
Very satisfied with the service
Albert Lanni
The technicians did a great job, very knowledgeable, courteous, explain what they were doing in detail, and very respectful. Definitely deserve 5 stars!!
Tony Dias
Could not ask for more professional people they worked none stop and did a wonderful job very respectful. Have great work ethics.
XSHEDX 1270 (xshedx1270)
Corey was amazing. He explained what he diagnoses as the issue and made the appropriate corrections. He made the process easy and simple.
John Agostini
Bobby the technician who came out was excellent in how he troubleshoot the problem with our boiler. He deserves a 5 star rating for his work.
I give GEM a 4 star, because the technician had to travel to two warehouse to get all the parts he needed. That is an inventory control issue.
G S
Thanks!
Theresa Amaral-Gosselin
David did a great job with our spring check for our mini splits!!!
Warren Bovarnick
Great service! Technician arrived on timed was right to work on a clogged drain after he gave me the cost of the service, which was reasonable. Upon completion he made sure all the area was cleaned up. All people I had contact with were pleasant and professional.
Carolyn Silva
Great guys giving great advice and great service! Thanks, Jake and Ryan!
jarrod Roach
Living on the Cape finding a reliable service company can be difficult. GEM is now my go to for HVAC and plumbing service.
Louis Weinkle
What an excellent experience! Tim and his team from GEM are truly experts in their fields. and did an excellent job replacing our 20-year-old boiler. Their work is top-notch and the technicians were friendly and engaging. They walked me through the installation process step-by-step and also recommended some much-needed improvements to my existing system. I’ll be working with them on future projects!
Michelle Boehmer
Tyler & Rohan did a quick, professional & great install of our water heater. Seamless process from initial contact with Jamie to accurate time estimate from Amanda to the perfect install. Thank you!
Paul Hanson
Genrac repair. Very professional. Outstanding personnel and customer service. Would recommend anytime
Jason Arcoraci
They did a great job

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