4.6
Based on 8930 reviews
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Carrier Residential Factory Authorized Dealer
North American Technician Excellence - NATE - Certifying the Finest in HVACR
Mass Save | Heat Pump Installer

Top-Rated Rhode Island & Massachusetts HVAC, Plumbing & Electrical Services

Our family has proudly served the greater Providence area for 75 years. We remain committed to offering high-quality home services in New England.

Skilled employees

Trucks on the Road

Why are GEM Contractors the Best in Southern New England?

  • Multi-licensed technicians
  • Free estimates for new installations
  • Financing available
  • 24/7 service and phone support
  • All your service solutions in one place
  • Same-Day Service

Years in Business

Emergency Service

customer and technician interaction

Peace of Mind, Worry-Free

Maintaining your home can be stressful. Let us help.


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Increased Home Value & Comfort

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Preserve your home’s value, extend your equipment’s life span, and ease your worries with our membership plans.


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You’re Always in Good Hands, 24/7

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Trust us to always send our best local, trained, and screened technicians to your home, no matter the hour.


A piggy bank represents Mass Save rebate savings

Save Money, Do More

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With us, you can spend less money to take better care of your home.


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Around-the-House Maintenance Tune-Ups

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Keep all parts of your home operating at peak efficiency with regular maintenance tune-ups.


What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 8930 reviews
Cannot say enough about GEM. Knowledgable, best service I have ever received, courteous and professional. Fantastic company; each and every person I have encountered has been great. Nick problem solved complex plumbing issues today. Highly recommend.
Excellent Service! I would highly recommend this company.
The technicians were very friendly, courteous and through with the work and explained exactly what was done.
I scheduled an appointment this morning. They came this afternoon and fixed the AC in such a short time. They explained my issue very well and were very friendly. I would definitely recommend then to anyone having issues
Two very nice, and helpful young men, came to my home. They were there to do an HVAC summer tuneup. They were quick and efficient. Moreover, they helped me move a couple of things as I am a 100% disabled vet who has had to have three right shoulder replacements..
Quick to respond, professional, excellent knowledge of the problem and skilled to fix it. Reasonably priced for same day service!
Richard was great. I watched him systematically evaluated the HVAC system and quickly fought problem.
David was very helpful but price to fix was way to high so opted out of fixing it
GEM has been a phenomenal service for us! Scott was knowledgeable, professional, and nice. He explained multiple options regarding our garbage disposal and installed a new one very quickly and made sure all was good before he left. I would recommend it to anyone!
Professional, knowledgeable and friendly technicians who get the job done. They came within the window and called and texted before their arrival. Very pleased with the service
My experience so far has been one of mutual respect for the technicians and timely manner their work is performed, their knowledge is highly appreciated. Thank you.
Excellent work, but overpriced
I’ve had a maintenance plan with Gem for several years. I recently purchased an older home and updated my heating system, central air and water heater through Gem. All their technicians are always friendly and very helpful with their advice. Whenever I have needed service, they come by the next day. They clean up before they leave and always do a great job!
The employees were awesome to answer all our questions. The only thing was there is pre-fee before seeing the work and then the amount is given before work is done. But that is a company policy. They are pricey, but worth it with total customer service and good work. Walter and his assistant were wonderful, honest, got job done thoroughly and I would recommend them to anyone needing work done on plumbing.
Nick did a great job of diagnosing the problem and showing me how to prevent the same issue going forward
Great friendly service by Steve!
Good service tech very knowledgeable.
The electrician, Jeff, was outstanding. Very helpful and solved the problem quickly.
We did a maintenance request for our central air system. John was very pleasant and gave us the results based on his analysis of the system. He arrived within the time frame and completed the process in about 45 minutes.
Quickly assessed the problem and came up with two solutions to let me choose. Went about their work and cleaned up after.
Fantastic service , polite hardworking knowledgeable
great service, came right away very professional and easy to talk too !
Victor is a terrific worker and in the short time with him I believe he is a better person. You are lucky to have him. Great job and I wish him the best in his future.
Called at 12am for an emergency electrical repair. The crew arrived within 2 hours. Needed a replacement breaker panel and was replaced by 1pm the same day.
Nick was great. Professional, very polite, asked me several questions times if I had questions. He came on a Saturday night when the only other plumber who would was the famous national chain. That plumber didn’t know what he was doing and left without accomplishing anything. nick knew exactly what was wrong and finished the job quickly without needing to test out a wall, like the other guy said would need to happen.

The bill was incredibly expensive, above and beyond the service fee for coming. I was shocked, but it’s what I get for requesting a Saturday night service. The only other thing I would say is that with the trips in and out and the guck he was dealing with, I wish he had disposable booties to put on his feet. He tracked nasty guck on his shoes everywhere, including the carpeted stairs.

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