4.6
Based on 9423 reviews
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Carrier Residential Factory Authorized Dealer
North American Technician Excellence - NATE - Certifying the Finest in HVACR
Mass Save | Heat Pump Installer

Top-Rated Rhode Island & Massachusetts HVAC, Plumbing & Electrical Services

Our family has proudly served the greater Providence area for 75 years. We remain committed to offering high-quality home services in New England.

Skilled employees

Trucks on the Road

Why are GEM Contractors the Best in Southern New England?

  • Multi-licensed technicians
  • Free estimates for new installations
  • Financing available
  • 24/7 service and phone support
  • All your service solutions in one place
  • Same-Day Service

Years in Business

Emergency Service

customer and technician interaction

Peace of Mind, Worry-Free

Maintaining your home can be stressful. Let us help.


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Increased Home Value & Comfort

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Preserve your home’s value, extend your equipment’s life span, and ease your worries with our membership plans.


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You’re Always in Good Hands, 24/7

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Trust us to always send our best local, trained, and screened technicians to your home, no matter the hour.


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Save Money, Do More

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With us, you can spend less money to take better care of your home.


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Around-the-House Maintenance Tune-Ups

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Keep all parts of your home operating at peak efficiency with regular maintenance tune-ups.


What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 9423 reviews
Craig Canha
21 hours ago
The Gem technicians did a great job, I highly recommend them.
milo teagan
22 hours ago
Mason came out fairly quickly. Checked my toilet and found a small problem. That was it.He was very professional and polite.
Frank Motta
22 hours ago
Great team of pros! Accepted the estimate for a mini-split on Thursday and it wss completely installed and operational on Friday ( the next day!) Josh and Tyrone do great work 🤩 Gem is a big company that has many professional employees and a great reputation. I highly recommend them !
Steven Pichette
24 hours ago
August 27 2025 . Another excellent yearly electrical plumbing , & heating checkup by Eric Governo , Brody Lott , Aiden Cunningham and crew. Thanks! Aug 2025 – Excellent service by Jacob and his coworker . Yearly maintenance on our Generator . Great service as always . Routine maintenance appointment for our boiler . Highly recommended . 2025- same great service for our routine maintenance for our central air unit. May 14, 2026 – great yearly central air maintence by Joe and Anthony . Professional and helpful explaining the inspection they preformed August -18 2026 – we had our yearly maintence for our generator . Aiden was the Gem tech that came out and did the yearly maintence. Aiden was excellent answering all my questions regarding the generator . Was a pleasure having Aiden serviced our yearly generator maintenance August 21-2026. Gem tech Richard stopped by today to go over a couple of issues with our central air unit . Excellent visit and service . August 28 2026 – another great professional visit today by ( Senior ) Joseph . Our central air went down and was fixed in less than 24 hours . Thanks again !
Raymond Kingston
24 hours ago
Eaven though I was very specific what toilet I wanted they put the wrong one in.
Excellent service
Jeny M
1 day ago
We are very pleased with the service! We really recommend them ! Thank you!
John Walsh
1 day ago
Very professional , great communicator, also neat and tidy
Gem performed annual maintenance on my BOSCH boiler. I have a maintenance contract with them which gives me a good sense of security. The crew where most professional and did an outstanding job.
Eric Correia
1 day ago
Punctual, professional, polite. Everything was done to my liking and reviewed with me when completed. If you want it done right, call GEM! Steven handled our house today. Great technician.
Kevin Beggs
1 day ago
Another first-rate service visit from GEM Plumbing.
Brandon and his colleague (whose name I didn't get) were great. They quickly diagnosed my problem, shared a solution, and confirmed the system was operating properly before departing. I thought the price for the service call was reasonable. Both behaved professionally and were courteous and considerate for the duration of the service call.
Victor was kind, knowledgeable, and professional. He took the time to explain in detail what needed to be done, and I felt very confident in his approach.
Michael S
1 day ago
Joan is an outstanding technician. Pleased with his service. Very efficient, knowledgeable and professional.
Jenny D
2 days ago
Michael and Jake were very friendly and professional. They removed an old hanging light fixture and installed a new one. They answered all of my questions and were very patient. Booking an appointment was easy and the rep was also very knowledgeable and friendly.
lynn curran
2 days ago
Eliceo was very thorough and efficient. He and his partner took the time to make sure the job was done to my liking taking me over the system and made sure all my questions were answered. I am very happy with gems hvac service from the estimate and sales to the final installation project.
Lewis Klessel
2 days ago
Chris from GEM came out promptly, diagnosed the issue and fixed a leak in a boiler feed that I had caused trying to hang some floating shelves. Great service from a strong professional who knows what he’s doing!
Allan Alarie
2 days ago
Appreciate fast response to my A/C system problem. Thank you GEM.
Dave Vreeland
2 days ago
David was awesome and proved he's a super amazing quickly got our AC system up and running.
Rebecca James
2 days ago
Very professional and quick
Paul
2 days ago
Excellent professional service from Jonathan!
Deborah Lynch
2 days ago
Ayden is a credit to your GEM team he was pleasant and very knowledgeable.
Geat job with our fall check up for our mini splits, tankless water heater and boiler!!! This was all included in my annual maintenance contract.
carlton windle
2 days ago
Excellent service. They had to come back several times, but finally found the problem – a nail pinching the wire under the wood frame that was put in by Renewal by Anderson. The door bell finally works. Thank you Eric for taking care of it and offering suggestions and to the Handyman( I did not get his name) for putting the molding back on. Carlton & Elaine Windle service and he answered all my questions. He went above and beyond even gluing my sagging insulation back in place and updated all the software. My General Generator is good to go. Thank you Isaac.- Carlton & Elaine Windle
Absolutely the best!! My highest recommendations for Jason!!

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