4.6
Based on 9331 reviews
powered by Google

Carrier Residential Factory Authorized Dealer
North American Technician Excellence - NATE - Certifying the Finest in HVACR
Mass Save | Heat Pump Installer

Top-Rated Rhode Island & Massachusetts HVAC, Plumbing & Electrical Services

Our family has proudly served the greater Providence area for 75 years. We remain committed to offering high-quality home services in New England.

Skilled employees

Trucks on the Road

Why are GEM Contractors the Best in Southern New England?

  • Multi-licensed technicians
  • Free estimates for new installations
  • Financing available
  • 24/7 service and phone support
  • All your service solutions in one place
  • Same-Day Service

Years in Business

Emergency Service

customer and technician interaction

Peace of Mind, Worry-Free

Maintaining your home can be stressful. Let us help.


Home Value Icon

Increased Home Value & Comfort

More info

Preserve your home’s value, extend your equipment’s life span, and ease your worries with our membership plans.


Technician Icon

You’re Always in Good Hands, 24/7

More info

Trust us to always send our best local, trained, and screened technicians to your home, no matter the hour.


A piggy bank represents Mass Save rebate savings

Save Money, Do More

More info

With us, you can spend less money to take better care of your home.


Maintenance Icon

Around-the-House Maintenance Tune-Ups

More info

Keep all parts of your home operating at peak efficiency with regular maintenance tune-ups.


What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 9331 reviews
R Dehner
14 hours ago
The service man, I can’t remember his name. I’m sorry, he showed up at the most an hour and a half after I called the company. He was really nice. He Explained everything, I knew I needed a water jet system, but I didn’t really know much else and he took the time to explain everything. He just did an amazing job, This has been an awful situation and nobody has been able to help us and I totally believe since that man left that my issue is resolved. I mean you can stay too for another episode, but I feel confident.
Timothy Cohane
17 hours ago
The best
Edna Cohane
19 hours ago
Very excellent technicians were knowledgeable easy to work with thoughtful
eleeg13
21 hours ago
Phenomenal service. Victoria G responded to an urgent plumbing need and explained everything in detail after he evaluated all possible problem areas. He was exceptionally polite and also showed me videos and photos of another issue . I highly recommend!!!!!
Tristan was always professional. He explained what i needed, got my approval and then did the job i would call them again.
Our tech was John good experience came out very quickly. Worked very hard to solve the problemVery patient and did the job very well. YOU ABSOLUTELY MUST CALL GEM FIRST
J Lumb
1 day ago
All around wonderful experience. Thank you very much Eric!
Excellent job
Robert Insley
1 day ago
Very quick but complete exam of a/c . I wish they would leave a comprehensive review that I could read. Not sure what OK means as a review.
We had a new furnace and water heater installed. The team came when promised and even early, were polite, did a great job, and cleaned up perfectly. GEM’s price was very competitive and the interval to do the work was 4 days as opposed to a month with other vendors. We were very pleased!
Robert McMahan
2 days ago
I can't believe how impressed I was with Gem and the entire experience. The install team was at my house every day by 8:30am and finished a half day before I expected them to. My sibling had the mini splits installed last year with the same results. I would highly recommend Gem for installation of new mini splits. Thank you to Roselio and Andrew.
Laura Carbone
2 days ago
The team I had was professional & friendly. Answered any questions I had along with explaining options.
Allan Alarie
2 days ago
Appreciate fast response to my leaking water heater problem. That ware heater was 13 years old and beyond repair. GEM techs installed a new replacement in the same day. That’s really great service. Thank you GEM.
Mike Medeiros
2 days ago
Couple of guys came and checked the system made sure everything was working kind and courteous.. explain how to operate the HVAC system with the controller.. appreciate the service.
Ann Frenette
2 days ago
Mike was totally professional and friendly he did a great job cleaned up and everything looks great!!
Timely service and plus John was very polite and knowledgeable
Sherry Ewaszko
2 days ago
Kevin was great! Very professional and knowledgeable. Highly recommend.
Steven Pichette
2 days ago
August 27 2025 . Another excellent yearly electrical plumbing , & heating checkup by Eric Governo , Brody Lott , Aiden Cunningham and crew. Thanks! Aug 2025 – Excellent service by Jacob and his coworker . Yearly maintenance on our Generator . Great service as always . Routine maintenance appointment for our boiler . Highly recommended . 2025- same great service for our routine maintenance for our central air unit. May 14, 2026 – great yearly central air maintence by Joe and Anthony . Professional and helpful explaining the inspection they preformed August -18 2026 – we had our yearly maintence for our generator . Aiden was the Gem tech that came out and did the yearly maintence. Aiden was excellent answering all my questions regarding the generator . Was a pleasure having Aiden serviced our yearly generator maintenance
Joseph Daly
2 days ago
John did a great job. He was very professional and helpful. The office was great in keeping us apprised of the technician’s arrival.
Greg O. Ohadoma
2 days ago
Highly recommend!
Robert
2 days ago
Eric was very knowledgeable and helpful. I would recommend him to anyone! He helped diagnose my Generac generator fuel line size.
Katie Fick
2 days ago
Fantastic walkthrough of new house to discuss possible plumbing needs. The guys were Informative, helpful, even educational! Clearly know their stuff, and very nice. They even automatically helped my older mom take a few tricky steps up uneven ground! 5 stars ⭐️
Donald Dos Vais
3 days ago
If l owned a business l’d hire Tom in a New York minute!!
WiseOldOwl2
3 days ago
The service I've received from GEM is second to none. They arrive on time, do a great job and answer all questions with patience and knowledge.
Luis was great! Extremely knowledgeable and improved our airflow in our home.

Redeem Offer

Your Promotional Selection Has Been Applied!

This field is for validation purposes and should be left unchanged.
Newsletter Signup
This field is hidden when viewing the form