4.6
Based on 9018 reviews
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Carrier Residential Factory Authorized Dealer
North American Technician Excellence - NATE - Certifying the Finest in HVACR
Mass Save | Heat Pump Installer

Top-Rated Rhode Island & Massachusetts HVAC, Plumbing & Electrical Services

Our family has proudly served the greater Providence area for 75 years. We remain committed to offering high-quality home services in New England.

Skilled employees

Trucks on the Road

Why are GEM Contractors the Best in Southern New England?

  • Multi-licensed technicians
  • Free estimates for new installations
  • Financing available
  • 24/7 service and phone support
  • All your service solutions in one place
  • Same-Day Service

Years in Business

Emergency Service

customer and technician interaction

Peace of Mind, Worry-Free

Maintaining your home can be stressful. Let us help.


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Increased Home Value & Comfort

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Preserve your home’s value, extend your equipment’s life span, and ease your worries with our membership plans.


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You’re Always in Good Hands, 24/7

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Trust us to always send our best local, trained, and screened technicians to your home, no matter the hour.


A piggy bank represents Mass Save rebate savings

Save Money, Do More

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With us, you can spend less money to take better care of your home.


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Around-the-House Maintenance Tune-Ups

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Keep all parts of your home operating at peak efficiency with regular maintenance tune-ups.


What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 9018 reviews
Your co. And your ees. That helped me from having no heat for 3 days and are miracle workers. They were professional from beginning to the end.
I now have the comfort or a warm home.
I would recommend your company to my friends and family.
That you.
Living on the Cape finding a reliable service company can be difficult. GEM is now my go to for HVAC and plumbing service.
Friendly, knowledgeable, and efficient. So good
David was friendly and well informed. He answered my question, telling me what to expect.
I was very happy with all the work Steve G. did on my AC and Furnace. Very professional and explained everything to me. I asked him a ton of questions and he answered all of them. His Apprentice was wonderful as well. I would recommend GEM to anyone.
Great service.
Many thanks to John Perez who has done a great job!
Awesome tech. Jim a pro! Fixe efficient
Highly professional and courteous. Communicated well from start to finish
Eric & partner were very informative about our electrical issues.
July 3rd I woke up in the morning to a blown hot water tank leaking water everywhere. I felt panic and I called GEM. They came out same day and the plumber Joseph B addressed the issue, replaced the water heater and I’ve been on my way since.
The technicians were really friendly and explained what the job would involve
GEM did a great job fixing an issue with our heat pump. Specifically, David did an excellent job identifying the issue and working under challenging conditions to fix.

A big thank you to David for his great work!
Chris came at 10:30pm – I was so grateful! The heatwave was awful and I had company coming the next day.
I am very satisfied! Came on time, did maintenance on 2 units and was very nice to talk to with a few questions I asked. Very happy with the service I received.
Had a leaking tub/shower spout/diverter valve. Tech replaced this spout. He was knowledgeable, friendly and replaced the unit quickly. I was surprised at the labor costs – over $700 for work he did in less than an hour.
Doug was excellent and fixed the problem and showed up in the heat wave. Totally impressed with their services!
Issue with AC and heat, GEM sent someone out in 2 days to assess. Unfortunately we could not get the issue to happen while they were here, Davontay Vaz was very polite and did not want to overcharge me by guessing what could be wrong. He explained different scenarios. Oddly enough the issue has not been repeated! Magical touch! Always responsive and have always had great service!
Orlando communicated well. Was on time. Gave us estimate of repairs. It was Sunday so they didn't have or couldn't get the part til tomorrow.
I would like to share my experiences with you about Gem plumbing and Heating I have used the company before. Kaitlyn was the person I talked to on the phone very helpful and informative. Ryan Sandbach was the first technician that came to fix the problem. He was heating,he was very thorough about finding what was wrong. I was informed that he had to get the plumber to look at it. Ryan was very helpful and informative. Then came William (Bill) Tessier professional new what he was doing. Checked the system, found out what was going on. Very informative, kind and polite. I felt like I had made the right decision to call Gem Plumbing and Heating again . I know that I can rely on them.
David was extremely professional and knowledgeable
Amazing service. Diagnosed problem that stumped others. Extremely responsive and polite.
I have had really great experiences with this company. They are very professional and knowledgeable. I would highly recommend them.
Joe was amazing had it fixed in no tom
He troubleshooted the issue and a very good listener and was patient professional and very knowledgeable about his work; excellent service and communication/customer focus!

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