4.6
Based on 8263 reviews
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Carrier Residential Factory Authorized Dealer
North American Technician Excellence - NATE - Certifying the Finest in HVACR
Mass Save | Heat Pump Installer

Top-Rated Rhode Island & Massachusetts HVAC, Plumbing & Electrical Services

Our family has proudly served the greater Providence area for 75 years. We remain committed to offering high-quality home services in New England.

Skilled employees

Trucks on the Road

Why are GEM Contractors the Best in Southern New England?

  • Multi-licensed technicians
  • Free estimates for new installations
  • Financing available
  • 24/7 service and phone support
  • All your service solutions in one place
  • Same-Day Service

Years in Business

Emergency Service

customer and technician interaction

Peace of Mind, Worry-Free

Maintaining your home can be stressful. Let us help.


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Increased Home Value & Comfort

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Preserve your homeโ€™s value, extend your equipmentโ€™s life span, and ease your worries with our membership plans.


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You’re Always in Good Hands, 24/7

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Trust us to always send our best local, trained, and screened technicians to your home, no matter the hour.


A piggy bank represents Mass Save rebate savings

Save Money, Do More

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With us, you can spend less money to take better care of your home.


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Around-the-House Maintenance Tune-Ups

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Keep all parts of your home operating at peak efficiency with regular maintenance tune-ups.


What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 8268 reviews
M.K.J
Great job!
JC Hernandez
The technician Aaron was fantastic. He calmly and clearly explained what was going on and helped set expectations on what the results of the work would be. I felt he was working hard to help us.
RobinLou Dawkins
Thank you for servicing my walter filtration system!
Jeffrey Kreisberg
Easy scheduling on line. Chris showed up on time and did what was needed. Very professional and personable!
Lisa moone
Super friendly and knowledgeable
Ann
This guy is amazing Furst of all he listens and secondly , he doesnโ€™t mind a little extra work to solve a problem . With his partner Gennaro they explored every aspect before discovering
G what had not been done to my setup. And after correcting that , they did a review of Step 1 EXPLAINING OPERSTION . Each new install should start with this approach by Joshua and Gennaro.
Hanz Heiligmann
Called at 8amโ€ฆthey were here at 11! Other two companies I called havenโ€™t even called me back yet!!!!!
Anju Nohria
Aaron came for emergency service and was excellent. Very thorough, polite and did a great job!
Paul Hanson
Genrac repair. Very professional. Outstanding personnel and customer service. Would recommend anytime
julie ciaramello
Repaired/replaced under sink drain.
Kelsie Reed
Excellent service with clear explanation. On time, friendly professional communication. Issue resolved very quickly
David Silva
Frindly, Knowledgable, Proffessional, Thank You
James Alfano
Chris B was great.
Sarah Day
Great service, on time, quality work. Friendly and accommodating. Terrific customer service. James was very knowledgeable and thorough. Would work with him again in a flash. Replaced kitchen faucet and hot-water heater.
expo duarte
Jake Valentim did a good job and went over the work been performed
Cristina De souza
They were very good
Rachelle St Pierre
Very satisfied with the service
Heather Fraser
I am so grateful to Gem. I had several technicians from other companies come out to โ€œrepairโ€ our system to no avail. Not only did Bill and Diego finally address the problem, they were kind, knowledgeable, and easy to work with. The Gem customer service team is also excellent!
Jeffrey Lemieux
Great service by Abraham again. Prompt, polite, and helpful Thanks.
Heather Monoson
The GEM team was phenomenal. – the were on time they communicated clearly they executed the work flawlessly and did so while being very respectful of our home. They covered the floor to avoid any mess and were just great at explaining how the issue occurred and how to avoid it in the future.
Isabelle Stillger
Joe Ivanisim was wonderful, always on time, very knowledgeable and got the job done. Very pleased with him and his company. Thank you!!!
Nina Petrarca
The men who came were extremely professional and respectful.
Sean Demers
They were very helpful and communicative throughout the whole process of a whole new system install
Josephine Wheayou
Excellent job. Overall, five star.6
Rosemary Mooney
The technician did a great job!
Very satisfied with the work .
The technician was pleasant and respectful of my home.

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