4.6
Based on 9113 reviews
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Carrier Residential Factory Authorized Dealer
North American Technician Excellence - NATE - Certifying the Finest in HVACR
Mass Save | Heat Pump Installer

Top-Rated Rhode Island & Massachusetts HVAC, Plumbing & Electrical Services

Our family has proudly served the greater Providence area for 75 years. We remain committed to offering high-quality home services in New England.

Skilled employees

Trucks on the Road

Why are GEM Contractors the Best in Southern New England?

  • Multi-licensed technicians
  • Free estimates for new installations
  • Financing available
  • 24/7 service and phone support
  • All your service solutions in one place
  • Same-Day Service

Years in Business

Emergency Service

customer and technician interaction

Peace of Mind, Worry-Free

Maintaining your home can be stressful. Let us help.


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Increased Home Value & Comfort

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Preserve your home’s value, extend your equipment’s life span, and ease your worries with our membership plans.


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You’re Always in Good Hands, 24/7

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Trust us to always send our best local, trained, and screened technicians to your home, no matter the hour.


A piggy bank represents Mass Save rebate savings

Save Money, Do More

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With us, you can spend less money to take better care of your home.


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Around-the-House Maintenance Tune-Ups

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Keep all parts of your home operating at peak efficiency with regular maintenance tune-ups.


What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 9113 reviews
Excellent service.Im happy with his work.
Very efficient, well informed and friendly. Reasonable price.
Nicole was very professional and knowledgeable. She is a great asset for the company.
Bruno and Eric installed a five zone mini split air conditioning system for us. It was a rather challenging task with a few issues that they had to work through. They were always undaunted while working through some complicated things without complaining. They never cut corners to make the job quicker or easier. Indeed, they did a neat and well thought out installation as if they were working in one of their homes. I appreciated that they kept me informed of what they were doing and planning to do. When I had options to choose from they always explained them thoroughly and didn't rush me. They went out of their way to do everything to look as good as possible with the best functionality. Right through the final explanation and demonstration of the system it was obvious that they took pride in their work. I would HIGHLY RECOMMEND this team to anyone.
Douglas was great and very efficient! I’ll definitely be a returning customer if we need service again
This company has productive employees and they all work very well! Especially teams work together very well, I am very satisfied with their quick estimate & measurements & installation ! Thanks a lot for their work.
Gengzuo Liu, in the rain, at night, down in a hole, had our water back on in moments. Talked me through the diagnostics and did it all with a smile.
Alexander came for an annual air conditioner inspection. He was professional and competent and did an excellent job. I would welcome him back any time.
GEM company has the best customer services. They are very professional.
Highly professional and courteous. Communicated well from start to finish
Excellent work and advice. Thank you!
Great tech, knowledgeable and respectful.
Nick was efficient and courteous and completed my split unit ac maintenance quixkly. Highly recommended!
He explained everything in detail and fixed problem. Friendly and experienced.
Thank you
They are pricey but the maintenance guys have kept our 40 year old AC system running!
Excellent job, explained the options, costs and performed the work quickly and thoroughly.
Both service techs were excellent. very polite and professional. I would highly recommend them. I am switching to gem for my air and heating needs.
Very efficient quick and very knowledgeable very polite
I had a slow leak in my water pipes going to my upstairs bathrooms. Scott was able to trace the leak by cutting into the walls. He was able to replace the corroded copper pipes with corrosive resistant pipes all in the same day. Scott kept me updated throughout the repair and kept the time we were without water to less than 2 hours. Over all I was very satisfied with the results
Today I had a replacement AC UNIT installed by two GEM technicians. The hole experience from beginning to end was great. The two techs arrived on time, got wright to work all through the process I was updated. There professionalism was greatly appreciated. I would recommend GEM, when and If the need for a new unit happens.
Responded quickly to call and resolved issue quickly.
Excellent and responsive
Steve Gray was very professional. He determined the problem right away, explained the issue in detail and we had our air conditioner fixed and running perfectly. Thank you Gem, once again for your prompt service!
Nick came out at 1:30 in the morning to fix a main water line blockage. Worked quickly to get resolved. So thankful!
Scott was patient and an excellent plumber. Thank you again for a wonderful experience.

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