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4.6
Based on 9548 reviews
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Carrier Residential Factory Authorized Dealer
North American Technician Excellence - NATE - Certifying the Finest in HVACR
Mass Save | Heat Pump Installer

Top-Rated Rhode Island & Massachusetts HVAC, Plumbing & Electrical Services

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Our family has proudly served the greater Providence area for 75 years. We remain committed to offering high-quality home services in New England.

700

Skilled employees

500

Trucks on the Road

Massachusetts Locations

Rhode Island Locations

Don’t Trust Your Home & Family to Just Anyone.

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Why are GEM Contractors the Best in Southern New England?

  • Multi-licensed technicians
  • Free estimates for new installations
  • Financing available
  • 24/7 service and phone support
  • All your service solutions in one place
  • Same-Day Service

75

Years in Business

24/7

Emergency Service

customer and technician interaction

The Home Comfort Club

Service plan starting at

$49.99 /mo

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Peace of Mind, Worry-Free

Maintaining your home can be stressful. Let us help.

About GEM
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Increased Home Value & Comfort

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Preserve your home’s value, extend your equipment’s life span, and ease your worries with our membership plans.

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You’re Always in Good Hands, 24/7

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Trust us to always send our best local, trained, and screened technicians to your home, no matter the hour.

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Save Money, Do More

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With us, you can spend less money to take better care of your home.

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Around-the-House Maintenance Tune-Ups

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Keep all parts of your home operating at peak efficiency with regular maintenance tune-ups.

Savings You Can Count On

Take advantage of our current offers, rebates & coupons!

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Explore Rebates

  • $500 OFF

    Electrical Panel Replacement

    Expires:

    03/31/2027

    $500 OFF – Electrical Panel Replacement

    *One per customer. Cannot be combined with any other offer. Must be presented at time of service. Residential Only.

    Two GEM employees standing at the back of a GEM service van

    $500 OFF Electrical Panel Replacement

    Special Promotion: $500 OFF Electrical Panel Replacement

    Get $500 OFF an Electrical Panel Replacement. This deal is good from now until 3/31/2027.

    Disclaimer: *One per customer. Cannot be combined with any other offer. Must be presented at time of service. Residential Only.

    Quality You Can Trust

    Seventy-five years ago, we began providing best-in-class heating, cooling, plumbing, drain cleaning, and electrical services with unparalleled customer service. Today, our technicians are the best in the business. Our licensed and insured professionals will treat your home and needs with care and respect. When you work with GEM, you will receive extraordinary service, world-class solutions, and unquestionable value—with a 100% satisfaction guarantee. Schedule a visit with our experts today for unmatched customer service, professionalism and a flawless climate solution that meets your family’s comfort needs.

    IS THERE A GEM LOCATION NEAR ME?

    Choose GEM for Your Home Service Needs!

    Reliable home services from a team you can count on.

    From heating and cooling to plumbing and electrical, GEM is here to help keep your home comfortable, safe, and running smoothly. Whether you need a repair, replacement, installation, or routine maintenance, our experienced team is ready to help.

    Schedule your service with GEM today!

  • Clear Any Clog Today

    for a Flat-Rate of $99 with free video camera inspection

    Expires:

    03/31/2027

    Clear Any Clog Today – for a Flat-Rate of $99 with free video camera inspection

    *Includes complimentary main drain camera inspection during normal business hours. Residential only; excludes tenant/landlord properties. Outside accessible clean-out required; toilet/fixture removal not included. Cannot be combined with other offers or discounts. If the main drain cannot be opened, the fee will be waived and additional options may be presented. Does not apply to CT customers at this time.

    Two GEM employees standing at the back of a GEM service van

    Clear Any Clog Today for a Flat-Rate of $99 With a Free Video Camera Inspection

    Special Promotion: Clear Any Clog Today for a Flat-Rate of $99 With a Free Video Camera Inspection

    Get Clear Any Clog Today for a Flat-Rate of $99 With a Free Video Camera Inspection. This deal is good from now until 3/31/2027.

    Disclaimer: *Includes complimentary main drain camera inspection during normal business hours. Residential only; excludes tenant/landlord properties. Outside accessible clean-out required; toilet/fixture removal not included. Cannot be combined with other offers or discounts. If the main drain cannot be opened, the fee will be waived and additional options may be presented. Does not apply to CT customers at this time.

    Quality You Can Trust

    Seventy-five years ago, we began providing best-in-class heating, cooling, plumbing, drain cleaning, and electrical services with unparalleled customer service. Today, our technicians are the best in the business. Our licensed and insured professionals will treat your home and needs with care and respect. When you work with GEM, you will receive extraordinary service, world-class solutions, and unquestionable value—with a 100% satisfaction guarantee. Schedule a visit with our experts today for unmatched customer service, professionalism and a flawless climate solution that meets your family’s comfort needs.

    IS THERE A GEM LOCATION NEAR ME?

    Choose GEM for Your Home Service Needs!

    Reliable home services from a team you can count on.

    From heating and cooling to plumbing and electrical, GEM is here to help keep your home comfortable, safe, and running smoothly. Whether you need a repair, replacement, installation, or routine maintenance, our experienced team is ready to help.

    Schedule your service with GEM today!

  • Up to $1,000 OFF

    New High-Efficiency Hot Water System + One Year of Free Home Comfort Club

    Expires:

    03/31/2027

    Up to $1,000 OFF – New High-Efficiency Hot Water System + One Year of Free Home Comfort Club

    *Qualifying equipment only. One per customer. Not to be combined with any other offer not stated here. Residential Only.

    Two GEM employees standing at the back of a GEM service van

    Up to $1,000 OFF a New High-Efficiency Hot Water System + One Year of Free Home Comfort Club

    close up on residential water heater in basement

    Special Promotion: Up to $1,000 OFF a New High-Efficiency Hot Water System + One Year of Free Home Comfort Club

    Get Up to $1,000 OFF a New High-Efficiency Hot Water System + One Year of Free Home Comfort Club. This deal is good from now until 3/31/2027.

    Disclaimer: *Qualifying equipment only. One per customer. Not to be combined with any other offer not stated here. Residential Only.

    Quality You Can Trust

    Seventy-five years ago, we began providing best-in-class heating, cooling, plumbing, drain cleaning, and electrical services with unparalleled customer service. Today, our technicians are the best in the business. Our licensed and insured professionals will treat your home and needs with care and respect. When you work with GEM, you will receive extraordinary service, world-class solutions, and unquestionable value—with a 100% satisfaction guarantee. Schedule a visit with our experts today for unmatched customer service, professionalism and a flawless climate solution that meets your family’s comfort needs.

    IS THERE A GEM LOCATION NEAR ME?

    Choose GEM for Your Home Service Needs!

    Reliable home services from a team you can count on.

    From heating and cooling to plumbing and electrical, GEM is here to help keep your home comfortable, safe, and running smoothly. Whether you need a repair, replacement, installation, or routine maintenance, our experienced team is ready to help.

    Schedule your service with GEM today!

  • Install a high-efficiency hot water system

    for $0 down, with Payments Starting as low as $99/Month OR 18 Months No Interest*

    Expires:

    03/31/2027

    Install a high-efficiency hot water system – for $0 down, with Payments Starting as low as $99/Month OR 18 Months No Interest*

    *Subject to credit approval. No Interest, With Payments: Deferred Interest Plan 2631. Interest waived if amount financed is paid in full within 18 month Promo Period. 84 monthly payments required, including during the Promo Period. Rates range from 17.99%-24.99% APR. Residential only.

    Two GEM employees standing at the back of a GEM service van

    Install a High-Efficiency Hot Water System for $0 Down, with Payments Starting as low as $99/Month OR 18 Months No Interest*

    Residential water heater installation by GEM plumber

    Financing Offer: Install a High-Efficiency Hot Water System for $0 Down, with Payments Starting as low as $99/Month OR 18 Months No Interest*

    Install a High-Efficiency Hot Water System for $0 Down, with Payments Starting as low as $99/Month OR 18 Months No Interest*. This deal is good from now until 3/31/2027.

    Disclaimer: *Subject to credit approval. No Interest, With Payments: Deferred Interest Plan 2631. Interest waived if amount financed is paid in full within 18 month Promo Period. 84 monthly payments required, including during the Promo Period. Rates range from 17.99%-24.99% APR. Residential only.

    Quality You Can Trust

    Seventy-five years ago, we began providing best-in-class heating, cooling, plumbing, drain cleaning, and electrical services with unparalleled customer service. Today, our technicians are the best in the business. Our licensed and insured professionals will treat your home and needs with care and respect. When you work with GEM, you will receive extraordinary service, world-class solutions, and unquestionable value—with a 100% satisfaction guarantee. Schedule a visit with our experts today for unmatched customer service, professionalism and a flawless climate solution that meets your family’s comfort needs.

    IS THERE A GEM LOCATION NEAR ME?

    Choose GEM for Your Home Service Needs!

    Reliable home services from a team you can count on.

    From heating and cooling to plumbing and electrical, GEM is here to help keep your home comfortable, safe, and running smoothly. Whether you need a repair, replacement, installation, or routine maintenance, our experienced team is ready to help.

    Schedule your service with GEM today!

  • Financing: Install a New Heating System

    for $0 down with Payments Starting as low as $89/Month OR 18 Months No Interest*

    Expires:

    03/27/2027

    Financing: Install a New Heating System – for $0 down with Payments Starting as low as $89/Month OR 18 Months No Interest*

    *Subject to credit approval. No Interest, With Payments: Deferred Interest Plan 2631. Interest waived if amount financed is paid in full within 18 month Promo Period. 84 monthly payments required, including during the Promo Period. Rates range from 17.99%-24.99% APR. Residential only.

    Two GEM employees standing at the back of a GEM service van

    Financing: Install a New Heating System for $0 down with Payments Starting as low as $89/Month OR 18 Months No Interest*

    Close-up of man hands setting the temperature of water in Electric Boiler

    Financing Offer: Install a New Heating System for $0 down with Payments Starting as low as $89/Month OR 18 Months No Interest*

    Install a New Heating System for $0 down with Payments Starting as low as $89/Month OR 18 Months No Interest*This deal is good from now until 3/27/2027.

    Disclaimer: *Subject to credit approval. No Interest, With Payments: Deferred Interest Plan 2631. Interest waived if amount financed is paid in full within 18 month Promo Period. 84 monthly payments required, including during the Promo Period. Rates range from 17.99%-24.99% APR. Residential only.

    Quality You Can Trust

    Seventy-five years ago, we began providing best-in-class heating, cooling, plumbing, drain cleaning, and electrical services with unparalleled customer service. Today, our technicians are the best in the business. Our licensed and insured professionals will treat your home and needs with care and respect. When you work with GEM, you will receive extraordinary service, world-class solutions, and unquestionable value—with a 100% satisfaction guarantee. Schedule a visit with our experts today for unmatched customer service, professionalism and a flawless climate solution that meets your family’s comfort needs.

    IS THERE A GEM LOCATION NEAR ME?

    Choose GEM for Your Home Service Needs!

    Reliable home services from a team you can count on.

    From heating and cooling to plumbing and electrical, GEM is here to help keep your home comfortable, safe, and running smoothly. Whether you need a repair, replacement, installation, or routine maintenance, our experienced team is ready to help.

    Schedule your service with GEM today!

  • $500 OFF Air Scrubber

    with full HVAC install

    $500 OFF Air Scrubber – with full HVAC install

    *Cannot be combined with any other offer or discount. One per customer. Residential only. Must be presented at time of service.

    Two GEM employees standing at the back of a GEM service van

    $500 OFF Air Scrubber with full HVAC install

    A plumber puts a drain snake in a bathtub. Plumbers can provide drain cleaning tips to Rhode Island and Massachusetts homeowners to avoid bad smells.

    Special Promotion: $500 OFF Air Scrubber with full HVAC install

    Get $500 OFF Air Scrubber with full HVAC install. This deal is good from now until 12/31/2026.

    Disclaimer: *Cannot be combined with any other offer or discount. One per customer. Residential only. Must be presented at time of service.

    Quality You Can Trust

    Seventy-five years ago, we began providing best-in-class heating, cooling, plumbing, drain cleaning, and electrical services with unparalleled customer service. Today, our technicians are the best in the business. Our licensed and insured professionals will treat your home and needs with care and respect. When you work with GEM, you will receive extraordinary service, world-class solutions, and unquestionable value—with a 100% satisfaction guarantee. Schedule a visit with our experts today for unmatched customer service, professionalism and a flawless climate solution that meets your family’s comfort needs.

    IS THERE A GEM LOCATION NEAR ME?

    Choose GEM for Your Home Service Needs!

    Reliable home services from a team you can count on.

    From heating and cooling to plumbing and electrical, GEM is here to help keep your home comfortable, safe, and running smoothly. Whether you need a repair, replacement, installation, or routine maintenance, our experienced team is ready to help.

    Schedule your service with GEM today!

  • $100 OFF

    Air Scrubber Installation

    $100 OFF – Air Scrubber Installation

    *Cannot be combined with any other offer or discount. One per customer. Residential only. Must be presented at time of service.

    Two GEM employees standing at the back of a GEM service van

    $100 OFF an Air Scrubber Installation

    GEM technician explaining service options to homeowner

    Special Promotion: $100 OFF an Air Scrubber Installation

    Get $100 OFF an Air Scrubber Installation. This deal is good from now until 12/31/2026.

    Disclaimer: *Cannot be combined with any other offer or discount. One per customer. Residential only. Must be presented at time of service.

    Quality You Can Trust

    Seventy-five years ago, we began providing best-in-class heating, cooling, plumbing, drain cleaning, and electrical services with unparalleled customer service. Today, our technicians are the best in the business. Our licensed and insured professionals will treat your home and needs with care and respect. When you work with GEM, you will receive extraordinary service, world-class solutions, and unquestionable value—with a 100% satisfaction guarantee. Schedule a visit with our experts today for unmatched customer service, professionalism and a flawless climate solution that meets your family’s comfort needs.

    IS THERE A GEM LOCATION NEAR ME?

    Choose GEM for Your Home Service Needs!

    Reliable home services from a team you can count on.

    From heating and cooling to plumbing and electrical, GEM is here to help keep your home comfortable, safe, and running smoothly. Whether you need a repair, replacement, installation, or routine maintenance, our experienced team is ready to help.

    Schedule your service with GEM today!

  • FREE

    Main Sewer Drain Camera Inspection

    FREE – Main Sewer Drain Camera Inspection

    *Monday through Saturday normal business hours. Clean outs must be made readily accessible prior to appointment. One per customer, cannot be combined with any other offer. Residential only.

    Two GEM employees standing at the back of a GEM service van

    Free Main Sewer Drain Camera Inspection

    A plumber puts a drain snake in a bathtub. Plumbers can provide drain cleaning tips to Rhode Island and Massachusetts homeowners to avoid bad smells.

    Special Promotion: Free Main Sewer Drain Camera Inspection

    Get a Free Main Sewer Drain Camera Inspection. This deal is good from now until 12/31/2026.

    Disclaimer: *Monday through Saturday normal business hours. Clean outs must be made readily accessible prior to appointment. One per customer, cannot be combined with any other offer. Residential only.

    Quality You Can Trust

    Seventy-five years ago, we began providing best-in-class heating, cooling, plumbing, drain cleaning, and electrical services with unparalleled customer service. Today, our technicians are the best in the business. Our licensed and insured professionals will treat your home and needs with care and respect. When you work with GEM, you will receive extraordinary service, world-class solutions, and unquestionable value—with a 100% satisfaction guarantee. Schedule a visit with our experts today for unmatched customer service, professionalism and a flawless climate solution that meets your family’s comfort needs.

    IS THERE A GEM LOCATION NEAR ME?

    Choose GEM for Your Home Service Needs!

    Reliable home services from a team you can count on.

    From heating and cooling to plumbing and electrical, GEM is here to help keep your home comfortable, safe, and running smoothly. Whether you need a repair, replacement, installation, or routine maintenance, our experienced team is ready to help.

    Schedule your service with GEM today!

  • $250 OFF

    HVAC Install for Seniors & Veterans

    $250 OFF – HVAC Install for Seniors & Veterans

    *Cannot be combined with any other offer or discount. Residential only. Must be presented at time of service.

    Two GEM employees standing at the back of a GEM service van

    $250 OFF an HVAC Install for Seniors & Veterans

    GEM technician inspecting outdoor HVAC unit at residential home

    Special Promotion: $250 OFF an HVAC Install for Seniors & Veterans

    Get $250 OFF an HVAC Install for Seniors & Veterans. This deal is good from now until 12/31/2026.

    Disclaimer: *Cannot be combined with any other offer or discount. Residential only. Must be presented at time of service.

    Quality You Can Trust

    Seventy-five years ago, we began providing best-in-class heating, cooling, plumbing, drain cleaning, and electrical services with unparalleled customer service. Today, our technicians are the best in the business. Our licensed and insured professionals will treat your home and needs with care and respect. When you work with GEM, you will receive extraordinary service, world-class solutions, and unquestionable value—with a 100% satisfaction guarantee. Schedule a visit with our experts today for unmatched customer service, professionalism and a flawless climate solution that meets your family’s comfort needs.

    IS THERE A GEM LOCATION NEAR ME?

    Choose GEM for Your Home Service Needs!

    Reliable home services from a team you can count on.

    From heating and cooling to plumbing and electrical, GEM is here to help keep your home comfortable, safe, and running smoothly. Whether you need a repair, replacement, installation, or routine maintenance, our experienced team is ready to help.

    Schedule your service with GEM today!

  • Yank The Tank

    We’ll Buy Your Old Tank for $500

    Yank The Tank – We’ll Buy Your Old Tank for $500

    *Valid on qualifying water heater installations. One per customer. Cannot be combined with any other offer or discount. Must be presented at time of service. Residential Only.

    Two GEM employees standing at the back of a GEM service van

    Yank The Tank – We’ll Buy Your Old Tank for $500

    GEM HVAC technician inspecting indoor furnace system and helping a homeowner answer, "Why does my furnace turn on and off frequently?"

    Special Promotion: Yank The Tank – We’ll Buy Your Old Tank for $500

    Yank The Tank – We’ll Buy Your Old Tank for $500. This deal is good from now until 12/31/2026.

    Disclaimer: *Valid on qualifying water heater installations. One per customer. Cannot be combined with any other offer or discount. Must be presented at time of service. Residential Only.

    Quality You Can Trust

    Seventy-five years ago, we began providing best-in-class heating, cooling, plumbing, drain cleaning, and electrical services with unparalleled customer service. Today, our technicians are the best in the business. Our licensed and insured professionals will treat your home and needs with care and respect. When you work with GEM, you will receive extraordinary service, world-class solutions, and unquestionable value—with a 100% satisfaction guarantee. Schedule a visit with our experts today for unmatched customer service, professionalism and a flawless climate solution that meets your family’s comfort needs.

    IS THERE A GEM LOCATION NEAR ME?

    Choose GEM for Your Home Service Needs!

    Reliable home services from a team you can count on.

    From heating and cooling to plumbing and electrical, GEM is here to help keep your home comfortable, safe, and running smoothly. Whether you need a repair, replacement, installation, or routine maintenance, our experienced team is ready to help.

    Schedule your service with GEM today!

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What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 9548 reviews
review us on
Danny Erker
22 hours ago
Super fast and professional service!
leila prelec
1 day ago
Dori of GEM did a great job flushing my boiler and replacing the boiler control board. He was professional and focused. He went beyond the call of duty and reset my thermostat to a higher temperature in anticipation of the cold weather expected tomorrow. I would definitely request that he work on any HVAC-related repairs that may come up in the future. He also brought a lot of positive energy to the house.
Fredrick Magrath
1 day ago
Great job, and very knowledgeable!
Rhonda Duhamel
1 day ago
I would recommend GEM to everyone. Quick Serve and do professional!!
Brandon Pyers
1 day ago
Michael did and excellent job and was thoughtful enough to carefully cut the drywall to make the repair easier. Huge bonus. Straight shooter who do good work. Definitely recommend.
Denise Kiedrowski
1 day ago
What a great team! We really appreciate the hard work those guys did to get our AC back up and running.
Yanina Sapozhnikova
1 day ago
I am still waiting for an email from office about another water heater options.
Jennifer Folan
1 day ago
Tech arrived on time and was very professional and proficient.
jerry cat
1 day ago
I just moved to a new home and wanted the generator tested and checked for operation. GEM set me up within days and the 2 Electricians were awesome. Polite, friendly, and knowledgeable. I will use them moving forward.
Maryellen P
2 days ago
I am more than happy with the services provided. GEM removed and installed my new Boiler system in one day. Their employees are all exceptional. Thank you GEM.
Steven Matfis
2 days ago
Seeking repair of a leaking water supply connection and shutoff valve to a pedestal sink along with a leaking faucet handle, I entered info on GEM’s website this morning. I received a prompt callback from Gena who was friendly and helpful. An appointment was able to be arranged for about 6 hours later. The plumbers Joe and Baxter arrived on time and took care of all the problems in a professional manner leaving their work area and sink perfectly clean. This was the first time working with GEM. I was quite impressed and would certainly seek their help should the need arise.
Annele Amolins
2 days ago
Efficient, friendly, prompt response! Great job!
Katherine Medas
2 days ago
Renewed our contract at 1:00pm, and Jacob was out performing our yearly maintenance at 2:00. Great service!
John Cannon
2 days ago
Aaron was very helpful to me as i was investigating options so updating my water heater.
Doug Dustin
2 days ago
I would recommend Nathan and Colin and GEM in the event of a plumbing emergency and or issue. Timely, professional and solved our problem! Thanks
Jamesie Gifford
3 days ago
Anthony was amazing very happy with the service that I received. Thank you!!!!
jkmlbx 52
3 days ago
Joan did an awesome job if I could I would give him 10 stars
tracey baker
3 days ago
Walter and Anthony did a great job and very knowledgeable.
Denise Norden
3 days ago
Replaced our gas clothes dryer, so we needed the old one disconnected and the new one connected which included replacing the dryer vent. The service people from GEM did a great job in a very reasonable amount of time.
Adam Tankanow
3 days ago
John from GEM was a delight: on time, thorough, and open and honest about the work that was being done.
Kevin Lamphier
3 days ago
Smart , personable and honest.
Steven N Cohen DMD
4 days ago
on time,pleasant tech did a good job knowledgeable
tom johnson
4 days ago
David did a terrific job repaired a couple of switches on the water heater repair a leaky pipe and also flushed the system and bleed the air out of it very professional very happy With his work Would use them again
Peter Gauvin
4 days ago
Friendly, honest and upfront about what they are going to do …
James Kakish
4 days ago
Anthony was great.

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