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(833) 222-2953

24/7 Emergency Service

Schedule Today

24/7 Emergency Service

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Same-Day HVAC, Plumbing, Drain & Electrical Services

24/7 repair and installation needs across Rhode Island and Southeast MA.

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(833) 222-2953

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4.6
Based on 9154 reviews
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Carrier Residential Factory Authorized Dealer
North American Technician Excellence - NATE - Certifying the Finest in HVACR
Mass Save | Heat Pump Installer

Top-Rated Rhode Island & Massachusetts HVAC, Plumbing & Electrical Services

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Heating & Cooling

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Plumbing, Drain & Sewer

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Electrical

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Commercial

Our family has proudly served the greater Providence area for 75 years. We remain committed to offering high-quality home services in New England.

700

Skilled employees

500

Trucks on the Road

Massachusetts Locations

Rhode Island Locations

Don’t Trust Your Home & Family to Just Anyone.

Book an Appointment

Why are GEM Contractors the Best in Southern New England?

  • Multi-licensed technicians
  • Free estimates for new installations
  • Financing available
  • 24/7 service and phone support
  • All your service solutions in one place
  • Same-Day Service

75

Years in Business

24/7

Emergency Service

customer and technician interaction

The Home Comfort Club

Service plan starting at

$49.99 /mo

All Service Plans

Peace of Mind, Worry-Free

Maintaining your home can be stressful. Let us help.

About GEM
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Increased Home Value & Comfort

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Preserve your home’s value, extend your equipment’s life span, and ease your worries with our membership plans.

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You’re Always in Good Hands, 24/7

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Trust us to always send our best local, trained, and screened technicians to your home, no matter the hour.

A piggy bank represents Mass Save rebate savings

Save Money, Do More

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With us, you can spend less money to take better care of your home.

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Around-the-House Maintenance Tune-Ups

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Keep all parts of your home operating at peak efficiency with regular maintenance tune-ups.

Savings You Can Count On

Take advantage of our current offers, rebates & coupons!

All Offers
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Save on Energy Upgrades

with GEM and Mass Save® Rebates

Explore Rebates

  • Up to $1,000 OFF

    a New Water Heater*

    Expires:

    08/31/2026

    Up to $1,000 OFF – a New Water Heater*

    Exclusions apply. $500 Off a 5-10 Year Old System / $1,000 Off a 10+ Year Old System – Tank Type Water Heaters

  • $500 OFF Air Scrubber

    with full HVAC install

    $500 OFF Air Scrubber – with full HVAC install

    *Cannot be combined with any other offer or discount. One per customer. Residential only. Must be presented at time of service.

  • Install a New HVAC or Mini-Split System

    for $0 down with Payments Starting as low as $89/Month OR 18 Months No Interest*

    Expires:

    08/31/2026

    Install a New HVAC or Mini-Split System – for $0 down with Payments Starting as low as $89/Month OR 18 Months No Interest*

    *Subject to credit approval. No Interest, With Payments: Deferred Interest Plan 2631. Interest waived if amount financed is paid in full within 18 month Promo Period. 84 monthly payments required, including during the Promo Period. Rates range from 17.99%-24.99% APR.

  • $100 OFF

    Air Scrubber Installation

    $100 OFF – Air Scrubber Installation

    *Cannot be combined with any other offer or discount. One per customer. Residential only. Must be presented at time of service.

  • FREE

    Main Sewer Drain Camera Inspection

    FREE – Main Sewer Drain Camera Inspection

    *Monday through Saturday normal business hours. Clean outs must be made readily accessible prior to appointment. One per customer, cannot be combined with any other offer. Residential only.

  • $250 OFF

    HVAC Install for Seniors & Veterans

    $250 OFF – HVAC Install for Seniors & Veterans

    *Cannot be combined with any other offer or discount. Residential only. Must be presented at time of service.

  • $400 OFF

    Water Filtration System

    Expires:

    09/01/2026

    $400 OFF – Water Filtration System

    *Only on qualifying equipment. One per customer. Cannot be combined with any other offer or discount. Must be presented at time of service. Residential Only.

  • Yank The Tank

    We’ll Buy Your Old Tank for $500

    Expires:

    09/30/2026

    Yank The Tank – We’ll Buy Your Old Tank for $500

    *Valid on qualifying water heater installations. One per customer. Cannot be combined with any other offer or discount. Must be presented at time of service. Residential Only.

  • Up to $2,000 OFF

    New Cooling System Install + One Year of Free Home Comfort Club

    Expires:

    08/31/2026

    Up to $2,000 OFF – New Cooling System Install + One Year of Free Home Comfort Club

    *Qualifying equipment only. One per customer. Not to be combined with any other offer not stated here. Residential Only.

  • 5% OFF

    Any Service for Seniors & Veterans

    5% OFF – Any Service for Seniors & Veterans

    *Cannot be combined with any other offer or discount. Residential only. Must be presented at time of service.

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Financing Options

What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 9159 reviews
review us on
Melissa Ford
The service guys were super nice. Knew exactly what to do
Patricia Bell
We had Great guys, very professional, and excellent work!
Brendan Johnson
Awesome service. Professional. Knowledgeable and honest on what needs to be done. I felt really good going with GEM and the tech Richard
Louise Bray
Orlando and Marcelo were awesome! They got everything working and believe me it wasn’t an easy job! They did a work around that saved the day. Even the person taking the initial call was terrific.
Elaine DiLorenzo
Great job! Friendly Technicians. Thank you!
J H
Kind, knowledgeable and patient service. Thank you!
Denise Norden
It was a team effort to replace our HVAC system and they did a great job. The lead technician did a thorough job of explaining areas that require some maintenance and how the system works.
frank DiLorenzo
Excellent quality and friendly workers
Fred Aurelio
Anthony was very courteous and professional and seemed to be very thorough. Explained the repairs that were done and left us confident that our system is working properly. Great job.
Joyce Davis
Scott was professional, knowledgeable
with excellent communication skills.
He is a true asset to your company. Will request him when in need👍
Ryan Fogarty
Great, efficient, and friendly service. Helped us out in a bind.
Mark Zullo
Used Gem for electrical issue (installation of 2 ceiling fans). Technicians were very good and job done well and they were able to do it in the time frame I needed which is why they get 5 stars. Price was higher than expected but again, job was done much quicker than from any other electrician
Lisa Capalbo
HVAC annual maintenance- Erikson
John Crudele
Both service people were excellent.
Bernadette Venkataraman
3rd visit to work through why our new thermostats were not working properly. Steve and Chase were very methodical about identifying the problem! Steve was very knowledgeable and courteous!
ANDREA HEINEMAN
Joe & Diego were terrific. Exactly the kind of gentlemen, who you would want working in your home. They were knowledgeable, considerate, professional, and accommodating. I can’t say enough about their fine work. Joe & Diego are hard-working and efficient and we truly appreciate what they did to help us with our air conditioning system.
Stephen Crowell
Luis did a very good job. Explained everything very well.
Christine Kirk
Our technicians were Kyle and Nicholas Pandolphi. They arrived on time and were very pleasant. They explained everything and explained our options. The work was completed in a timely and everything is working perfectly.
Marcia Healy
Excellent service by the two young men who serviced our unit.
donna therrien
I'd like to just say that Ericson and Dimitri or so polite they answered all my questions they were very thorough I highly recommend them and gem services very pleased
Jim McGinn
Mason, arrived not long after calling for help with a major leak. He knocked it out of park! Five stars all the way.👍🏻👍🏻👍🏻👍🏻👍🏻
Andria Connors
Brody Lott did the annual AC maintenance . He was excellent, very thorough, explained everything he was doing and re-checked our new 2nd floor HVAC system that was recently installed.
Peter Alley
I had a clog in my kitchen sink drain and it was a mess. Colin was very respectful of my property and worked very efficiently. He cleaned up after the work was accomplished, the area was impeccable. I have used Gem in the past, and would not hesitate to recommend them in the future.
Billy Hayhurst
Nicole was great, very nice and knowledgeable!
Paula Costa
Eric Governor from GEM came to my house today. I was very overwhelmed with the electrical issues I was having and he took his time explaining everything to me and what my options were. He didn’t leave until I understood what was needed. They were very nice and made me feel comfortable.

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