4.6
Based on 8660 reviews
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Carrier Residential Factory Authorized Dealer
North American Technician Excellence - NATE - Certifying the Finest in HVACR
Mass Save | Heat Pump Installer

Top-Rated Rhode Island & Massachusetts HVAC, Plumbing & Electrical Services

Our family has proudly served the greater Providence area for 75 years. We remain committed to offering high-quality home services in New England.

Skilled employees

Trucks on the Road

Why are GEM Contractors the Best in Southern New England?

  • Multi-licensed technicians
  • Free estimates for new installations
  • Financing available
  • 24/7 service and phone support
  • All your service solutions in one place
  • Same-Day Service

Years in Business

Emergency Service

customer and technician interaction

Peace of Mind, Worry-Free

Maintaining your home can be stressful. Let us help.


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Increased Home Value & Comfort

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Preserve your home’s value, extend your equipment’s life span, and ease your worries with our membership plans.


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You’re Always in Good Hands, 24/7

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Trust us to always send our best local, trained, and screened technicians to your home, no matter the hour.


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Save Money, Do More

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With us, you can spend less money to take better care of your home.


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Around-the-House Maintenance Tune-Ups

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Keep all parts of your home operating at peak efficiency with regular maintenance tune-ups.


What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 8660 reviews
Vincent was terrific! He was able to identify the problem that caused a flood in my basement right away and fixed it.
Moreover he is so calm and personable. Took the time to teach me and lable the shut offs and showed genuine concern.
David is awesome!
We have used Gem several times for plumbing and HVAC. They have always been courteous, professional, and thorough. We will continue to use them for any plumbing needs in the future.
The plumber arrived on time,looked at the problem,told what he would be doing to fix it.(I had a leak in the main pipe leading from the toilet to the exit pipe)That had to be replaced,the toilet drained,a new line through the wall upstairs.A perfect clean up.Christopher was polite.
Always have a positive experience with GEM plumbing and heating whenever we need them. They are prompt, professional and competent. Totally recommend their services.
Very nice people,knowledgeable.
Fixed the problem quickly.
I had a very slow leak under sink. Very professional nice service guys came same day to diagnose the problem. It turned out to be the garbage disposal. Their estimate was $700 for the labor. My other quote for same work from a licensed plumber was $350. Shame I’m out $149 for the service call. I’m still giving 5 stars because I’m sure that this company does 5 star work – but price for the labor for this particular job was twice as much as elsewhere.
Polite, professional and work was completed fast!
Always reliable and courteous service! We have relied on GEM for regular maintenance, repair services, plumbing, new HVAC installation, and even shower installation. We feel we can cou t on GEM to be there when we need them and always perform great work.
The team I had was professional & friendly. Answered any questions I had along with explaining options.
Great job Anthony
Orlando was awesome..
Great service prompt professional, will call again for needed services
I am always happy with Gem, and today is another example of friendly and informative service. Thank you to Nicole and her colleagues.
Amazing company. Showed up in the stated time frame. The technicians were friendly and very professional and knowledgeable!
Chase and Jim did professkonal fabulous job We appreciate Gem for being a quick response to our plumbing issue.
Wonderful experience from first call to techs departure .
Nicole was so kind and helpful. Techs were professional and explained in detail what needed to be done. My compliments to the
Owners of the company.
Tech arrived on time and was very professional and proficient.
Great work and cleanliness 100%
Joe arrived the same day I called, assess the problem, and was able to make repairs the next day! Amazing service and a great job
Excellent service. GEM kept us informed on the exact time of arrival. The technicians were courteous and professional. Did a great job investigating and explaining the issue with our AC unit.
Great experience all around and I highly recommend.
David was excellent. He checked everything and explained what he was doing. I am very happy that I called Gem.
August 27 2025 . Another excellent yearly electrical plumbing , & heating checkup by Eric Governo , Brody Lott , Aiden Cunningham and crew. Thanks!

Aug 2025 – Excellent service by Jacob and his coworker . Yearly maintenance on our Generator .

Great service as always . Routine maintenance appointment for our boiler . Highly recommended . 2025- same great service for our routine maintenance for our central air unit.

May 14, 2026 – great yearly central air maintence by Joe and Anthony . Professional and helpful explaining the inspection they preformed
Excellent customer service ! Professional work and very knowledgeable. Very kind.
Corey Mayo from Gem came to my home today to do a pre-season check on my A/C system. He was very professional and thorough. We are very pleased with the service.

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