Same-Day HVAC, Plumbing, Drain & Electrical Services

Excellent, prompt , knowledgeable professional , and so pleasant!!! We Will definitely be using Gem again!!!!

The team that installed the unit (Luis Herrera Mezquita Et al) was very professional and explained things thoroughly. I would highly recommend them.

Great customer service and understanding with us, and answered all our questions.

Knowledgeable technician attended to services thoroughly and had answers to all questions. Also helped with moving some furniture to ensure he could have enough working space. Very well done!

Fast service, clean work and AWESOME service guys!!!

My toilet stopped working this morning. I called Gem Plumbing at around 12:30pm and with an hour or so Nicole Tradd Technician was at my door. She did a fabulous job removing and replacing my toilet. She was very pleasant and friendly from start to finish! Great customer service all around!

Ricky from GEM was awesome. Second time he has taken care of something for us over the years !!!

Outstanding service!

Anthony was exceptional. He explained everything to me prior to repair. Repaired everything carefully and neatly done. Cleaned everything when done. GREAT JOB!!

Very thorough, efficient and courteous! Chris was extremely professional in completing my AC system maintenance. Thank you for a great job!

. GEM came for heat pump ac semi annual maintenance
As always very pleased to have GEM for all of my plumbing and electrical needs!
Thank you GEM

Was very impressed with Gems
Tech who was able to repair our AC units during our first real heat wave.
Hope to do business with Gem at our new home soon

Thomas from GEM came out today for my annual air-conditioning service, and I couldn’t be more impressed. He performed a thorough inspection, topped off all the necessary fluids, checked and adjusted my filters, and made sure everything was running smoothly and efficiently.

What really went above and beyond was that he noticed a hornets’ nest growing next to my air-conditioning unit and took care of it for me on the spot. That was something I hadn’t even realized needed attention, and it saved me from a potentially unpleasant surprise later on!

Thomas was professional, knowledgeable, and incredibly helpful throughout the entire visit. It’s rare to find someone who pays such close attention to the details and takes such pride in their work. GEM is fortunate to have him on their team. Thank you, Thomas, for the outstanding service!

Technicians were highly qualified. Very knowledgeable and professional. Respectful towards me and my home. Completed installation with in timeframe and cleaned up the areas they worked in. My issue is with whoever issued the system’s equipment. After 6 hours of working the technicians discovered they had been given the wrong system until! Resulting in them having to return for another 6 hour work day! This resulted in an additional day of inconvenience for myself and my family. No one from the Gem administration/management team has contacted me to apologize or offer reconciliation. I am happy with the product and the performance of the technical staff. But not with the treatment from management.

We had a tree branch fall and take out all of our electric equipment. GEM answered immediately and got someone out quickly. Mike Alberto got the job done quickly and explained everything as he went along. Great job!

I would recommend Corey Mayo for his expertise and would love to take his service again when needed

Above and beyond. John was extremely helpful.

Wonderful from start to finish! On time, great communication and follow-up, professional, clean and courteous. I’m very happy with Gem and my heat pumps! Highly recommend!

GEM came through in a very stressful situation. Having a sewer pipe collapse is a homeowner nightmare! They arranged everything from permitting to repair. The technicians were so professional. Johnathan was great!

Thank you for the work at our home. We appreciate you working through the issue until full resolution. Great work!

Marcello and his partner did a great job fixing a burst pipe that was behind a wall and difficult to access. They did a meticulous job.

Douglas was great! Explained conditions of units and recommendations for upkeep!

Updated: Today, we had an issue with a complete drain clog. GEM responded within hours, and fixed the problem. Once again, a great consumer experience.

We've relied on GEM for our plumbing needs for nearly 20 years. This week, they replaced the lead pipe bringing water into our home, a major project. GEM coordinated with city permit and water authorities, and got the job done in less than a day. Quick response, friendly competent technicians. A great experience.

Steve Gray and Nem were the best! They were extremely professional, efficient and knowledgeable. Great service!

GEM work withe to provide a very positive outcome to my problem. Great customer service and very patient with an upset customer.