Technician looking over a gas furnace with a flashlight before cleaning it.

Keep Your Furnace Running Strong with Expert Maintenance

A reliable furnace starts with reliable care. With GEM Plumbing & Heating Services, LLC, keeping your heating system in top shape is simple, affordable, and worry-free.

You want your home to stay warm through the coldest days. You need scheduling that fits your life, not ours. You want experts who actually know furnaces so your system runs right all winter. Our thorough tune-ups prevent breakdowns, improve efficiency, and give you that peace of mind.

Whether your furnace is new or nearing replacement, you get honest service from our GEM family. We’ve been serving neighbors across Rhode Island and Massachusetts since 1949, treating your home with the care we’d give our own. Schedule your tune-up today and stay comfortable all winter.

(833) 222-2953


GEM Offers Professional Furnace Maintenance in Your Neighborhood!

Nothing’s more important than keeping your home warm and safe during the chilly New England winters.

GEM is here to help with skilled technicians, trucks throughout Massachusetts and Rhode Island, over 75 years of experience, and emergency service when you need it most.

We’ll inspect all parts of your heating system to make sure it’s running at its best all winter.

(833) 222-2953


Skilled employees

Trucks on the Road

Years in Business

Emergency Service


What’s Included in a GEM Furnace Tune-Up

When you schedule furnace maintenance with GEM, you get more than a quick inspection.

Here’s a step-by-step look at your comprehensive, professional tune-up designed to keep your system running safely and efficiently all season long. Our NATE-certified HVAC technicians follow a detailed, multi-point checklist during every visit to ensure nothing is overlooked.

We check for carbon monoxide leaks, inspect the heat exchanger, check electrical connections, and confirm all safety controls are operating properly to keep your home safe and secure.

Proper lubrication minimizes friction and prevents premature wear on motors, bearings, and fans—helping extend the life of your equipment.

Dust and debris can limit airflow and strain your system. Our team cleans burners, blower assemblies, flame sensors, and other components to ensure smooth, efficient operation.

We start up your furnace and monitor it through a complete cycle—checking for proper ignition, airflow, and temperature output.

We inspect your furnace filter and replace it if necessary to help maintain good indoor air quality and airflow.

At the end of your tune-up, you’ll receive a detailed summary of your furnace’s condition, any recommended repairs, and maintenance tips to keep it performing at its best.

customer and technician interaction

Save On Furnace Maintenance with a Home Comfort Club Membership From GEM

Want to make furnace maintenance even more affordable? Join the GEM Home Comfort Club and enjoy exclusive perks that keep your home running efficiently year-round.

Members receive annual furnace tune-ups, priority scheduling, and special discounts on repairs and services—all for one low annual fee. It’s the easiest way to protect your comfort, prevent costly breakdowns, and save money season after season.


Why Your Friends and Neighbors Work With GEM

When it comes to keeping your furnace in top condition, experience and care make all the difference. 

For over 75 years, GEM has been helping homeowners across Rhode Island and Southeastern Massachusetts stay warm, safe, and comfortable—season after season. Here’s why thousands of families trust GEM for their furnace maintenance:

We don’t just “check the box.” GEM’s technicians perform a full, detailed inspection to ensure your furnace runs efficiently and safely. You’ll always receive honest feedback, clear explanations, and straightforward recommendations—never upselling or unnecessary repairs.

GEM has been part of the New England community for more than seven decades. Our NATE-certified HVAC technicians bring deep experience and craftsmanship to every tune-up—treating your home with the same respect and care as their own.

We make maintenance easy to fit into your life. With same-day availability and online booking, GEM works around your schedule.

As a Carrier Factory Authorized Dealer, Mass Save Heat Pump Installer, and National Grid Value Plus Installer, GEM helps you maximize your system’s efficiency and identify potential rebates or savings opportunities.

Because GEM offers full-service HVAC, plumbing, electric, and drain solutions, you get one reliable partner for everything your home needs. If your furnace tune-up reveals other issues—like thermostat or electrical concerns—we’ve got it covered.

From our friendly call center to our expert field technicians, GEM is committed to earning your trust with every visit. We believe in doing the job right, standing by our work, and keeping your comfort our top priority.

GEM technicians and staff group photo outside service van

(833) 222-2953

What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 8578 reviews
While I was frustrateded with the initial scheduling, Xavier was great at communicating how to better use my heat pump system
Gem plumbing answered the phone and I was able to get Joe here the next day. I had several jobs and he was great. He replaced a bathroom faucet and repaired our outdoor shower pipes and valves. I will definitely use GEM again
Excellent service. Thank you. Our tech is the best!
The recognitions were very nice and explained everything they did.
Anthony G. did our maintenance. He was extremely knowledgeable, professional, courteous and thorough. I could not ask for a better Technician. He has a standard all should be measured by. He will be requested for all future maintenance. He gave me the confidence I needed with my unit going into winter.
Excellent quality and friendly workers
Extremely professional from sales to installation. Very pleased.
Very prompt and professional
Very careful and thorough annual maintenance. Even took pictures of breaks in downspouts from gutters to show what needed attention
Honest, reliable, on time and fast. Strongly recommend. Beat their competitors pricing by thousands!!
Jordan did. Great job diagnosing the problem and fixing it. He was professional and effective.
Byron and Bruno and Anthony G were exceptional! They were constantly communicative throughout the entire installation and maintenance process and so kind and respectful while in the house! Thanks fellas!
Professionals!
Great service, Brian was very informative. Always communicated with me to let me know arrival time. I had a 240v dryer outlet replaced.
It was a stressful situation to start but William Monteiro made it a smooth process. His expertise was wonderful and he was very detailed so I would understand what was needed and Why. Thank You
Nick Pandolfi was a superb Navien tech. Educated, efficient and personable.
Dave, the plumber from GEM, did a wonderful job replacing my leaking kitchen faucet. His work was fast and professional. I would definitely recommend him to other customers, and I look forward to his help again when needed.
Ryan Sandbach and his service associate were really great. I was able to schedule service for a convenient time. We ended up replacing the whole toilet and they took care of it same day. I appreciated the quick and thoughtful work. I will use GEM again for sure.
Came on time very neat and were very courteous guys did a nice job
Tristan and Mike did an excellent job!!
Thanks Gentlemen
Guy M
Pawtucket
GEM recently installed a gas heating and waterless tank combo. The installation took just one day and the installers and electricians were on time, professional and courteous. The whole project was coordinated so efficiently. I would rate GEM a 10!
The service representative was friendly, polite and efficient. The product installation went smoothly and is working just fine. Thank you all very much. Sally Dwyer
Professional, knowledgeable, and great customer service. Thanks David!!
Very fast response and able to clear up several drain issues in my beach house bathroon
Great emergency service, super knowledgeable technician,at a reasonable cost. Thanks so much!


Customer and technician shaking hands on the front porch

(833) 222-2953

Why Should You Schedule Furnace Maintenance with GEM?

Annual maintenance from GEM keeps your system running efficiently.

Prevent unexpected breakdowns and protect your family’s comfort when it matters most. Here’s why scheduling your furnace maintenance with GEM makes a real difference:

Small issues can turn into expensive repairs if left unchecked. GEM’s expert technicians spot potential problems early, helping you avoid sudden heating failures on the coldest days of the year.

Small issues can turn into expensive repairs if left unchecked. GEM’s expert technicians spot potential problems early, helping you avoid sudden heating failures on the coldest days of the year.

Regular maintenance can add years to your furnace’s life. GEM’s thorough inspections and adjustments reduce wear and tear, protecting your investment long-term.

During each maintenance visit, GEM cleans key components and checks filters to ensure your system circulates healthy, clean air. You’ll breathe easier knowing your home’s air is fresher and safer.

Most manufacturers require annual maintenance to keep warranty coverage active. GEM’s detailed service documentation ensures your system stays compliant and protected.

Furnace maintenance isn’t just about comfort—it’s about safety. GEM checks for carbon monoxide leaks, gas pressure issues, and ventilation concerns to ensure your system runs safely all season.

Routine maintenance is the easiest way to protect your comfort, your wallet, and your peace of mind. Call or book online to schedule your furnace maintenance visit today.


Our Furnace Services

Your furnace keeps your family warm through New England’s coldest months.

When it needs care, repair, or replacement, our GEM family is here to help. We’ve been taking care of furnaces across Massachusetts and Rhode Island since 1949, and we bring that same expertise and honest service to every job.

Need a new furnace? We’ll help you choose the right system for your home’s size and your budget, then install it correctly so it runs efficiently from day one.

When your furnace stops heating or isn’t working right, we diagnose the problem quickly and fix it so you get your heat back fast.

When repairs are no longer cost-effective, we offer efficient replacement options.

Our expertise extends to commercial HVAC systems, ensuring businesses in Rhode Island and Massachusetts have reliable heating.

If your furnace breaks down unexpectedly, we provide around-the-clock emergency services to restore your heat as soon as possible.

GEM Plumbing Heating Cooling & Electrical vehicle branding detail

(833) 222-2953

GEM technician in front of service truck

Schedule Your Furnace Maintenance with GEM

With 75+ years of experience, same-day service, and certified HVAC professionals, GEM makes furnace maintenance simple, reliable, and stress-free.

Regular tune-ups catch problems before they leave you in the cold. We keep your system running efficiently, prevent expensive breakdowns, and make sure your home stays warm all winter. You get honest service from neighbors who treat your home right.

Don’t wait for the cold to catch up. Call GEM at (833) 222-2953 to schedule your furnace maintenance today. 


Frequently Asked Questions

How often should I have my furnace serviced?

We recommend scheduling a professional furnace tune-up once a year, ideally in the fall before the heating season begins. Regular maintenance keeps your system efficient, prevents breakdowns, and ensures your warranty remains valid.

What happens during a furnace maintenance visit?

During a GEM tune-up, a NATE-certified technician inspects, cleans, and tests your entire heating system. We check safety controls, clean burners and blower components, replace or clean filters, and verify that your furnace is operating safely and efficiently.

Why is furnace maintenance important?

Annual maintenance helps prevent unexpected breakdowns, lowers energy costs, and extends your furnace’s lifespan. It also improves indoor air quality and ensures your system runs safely through the coldest months.

How long does furnace maintenance take?

Most tune-ups take about 60–90 minutes, depending on your system’s type and condition. GEM’s technicians work efficiently and carefully to ensure every detail is checked before we leave.

Can GEM service all furnace types and brands?

Yes! GEM services and maintains gas, oil, and electric furnaces from all major brands. As a Carrier Factory Authorized Dealer, we also have access to manufacturer-approved parts and training for optimal results.

Will a furnace tune-up lower my energy bills?

In many cases, yes. A clean, well-tuned furnace runs more efficiently, using less energy to heat your home. Over time, regular maintenance can significantly reduce your monthly utility costs.

What are the signs that my furnace needs maintenance?

If your system is running louder than usual, cycling frequently, blowing cool air, or producing uneven heat, it’s likely overdue for a tune-up. Scheduling maintenance early can help prevent costly repairs later.

Does GEM offer any maintenance plans or discounts?

Yes! With GEM’s Home Comfort Club Membership, you’ll receive annual furnace tune-ups, priority scheduling, and exclusive discounts on repairs and additional services. It’s the easiest way to keep your furnace running strong while saving money year-round.

How do I schedule furnace maintenance with GEM?

You can book your appointment online anytime or call our friendly customer care team. We’ll find a time that works for your schedule and make sure your furnace is ready for the season.