Technician looking over a gas furnace with a flashlight before cleaning it.

Keep Your Furnace Running Strong with Expert Maintenance

A reliable furnace starts with reliable care. With GEM Plumbing & Heating Services, LLC, keeping your heating system in top shape is simple, affordable, and worry-free.

You want your home to stay warm through the coldest days. You need scheduling that fits your life, not ours. You want experts who actually know furnaces so your system runs right all winter. Our thorough tune-ups prevent breakdowns, improve efficiency, and give you that peace of mind.

Whether your furnace is new or nearing replacement, you get honest service from our GEM family. We’ve been serving neighbors across Rhode Island and Massachusetts since 1949, treating your home with the care we’d give our own. Schedule your tune-up today and stay comfortable all winter.

(833) 222-2953


GEM Offers Professional Furnace Maintenance in Your Neighborhood!

Nothing’s more important than keeping your home warm and safe during the chilly New England winters.

GEM is here to help with skilled technicians, trucks throughout Massachusetts and Rhode Island, over 75 years of experience, and emergency service when you need it most.

We’ll inspect all parts of your heating system to make sure it’s running at its best all winter.

(833) 222-2953


Skilled employees

Trucks on the Road

Years in Business

Emergency Service


What’s Included in a GEM Furnace Tune-Up

When you schedule furnace maintenance with GEM, you get more than a quick inspection.

Here’s a step-by-step look at your comprehensive, professional tune-up designed to keep your system running safely and efficiently all season long. Our NATE-certified HVAC technicians follow a detailed, multi-point checklist during every visit to ensure nothing is overlooked.

We check for carbon monoxide leaks, inspect the heat exchanger, check electrical connections, and confirm all safety controls are operating properly to keep your home safe and secure.

Proper lubrication minimizes friction and prevents premature wear on motors, bearings, and fans—helping extend the life of your equipment.

Dust and debris can limit airflow and strain your system. Our team cleans burners, blower assemblies, flame sensors, and other components to ensure smooth, efficient operation.

We start up your furnace and monitor it through a complete cycle—checking for proper ignition, airflow, and temperature output.

We inspect your furnace filter and replace it if necessary to help maintain good indoor air quality and airflow.

At the end of your tune-up, you’ll receive a detailed summary of your furnace’s condition, any recommended repairs, and maintenance tips to keep it performing at its best.

customer and technician interaction

Save On Furnace Maintenance with a Home Comfort Club Membership From GEM

Want to make furnace maintenance even more affordable? Join the GEM Home Comfort Club and enjoy exclusive perks that keep your home running efficiently year-round.

Members receive annual furnace tune-ups, priority scheduling, and special discounts on repairs and services—all for one low annual fee. It’s the easiest way to protect your comfort, prevent costly breakdowns, and save money season after season.


Why Your Friends and Neighbors Work With GEM

When it comes to keeping your furnace in top condition, experience and care make all the difference. 

For over 75 years, GEM has been helping homeowners across Rhode Island and Southeastern Massachusetts stay warm, safe, and comfortable—season after season. Here’s why thousands of families trust GEM for their furnace maintenance:

We don’t just “check the box.” GEM’s technicians perform a full, detailed inspection to ensure your furnace runs efficiently and safely. You’ll always receive honest feedback, clear explanations, and straightforward recommendations—never upselling or unnecessary repairs.

GEM has been part of the New England community for more than seven decades. Our NATE-certified HVAC technicians bring deep experience and craftsmanship to every tune-up—treating your home with the same respect and care as their own.

We make maintenance easy to fit into your life. With same-day availability and online booking, GEM works around your schedule.

As a Carrier Factory Authorized Dealer, Mass Save Heat Pump Installer, and National Grid Value Plus Installer, GEM helps you maximize your system’s efficiency and identify potential rebates or savings opportunities.

Because GEM offers full-service HVAC, plumbing, electric, and drain solutions, you get one reliable partner for everything your home needs. If your furnace tune-up reveals other issues—like thermostat or electrical concerns—we’ve got it covered.

From our friendly call center to our expert field technicians, GEM is committed to earning your trust with every visit. We believe in doing the job right, standing by our work, and keeping your comfort our top priority.

GEM technicians and staff group photo outside service van

(833) 222-2953

What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 8886 reviews
Nice people, quick to respond and knowledgeable. Highly recommend them for emergencies. William T. was great, thank so much
First maintenance on our Generac. All went very smoothly!! Arrived within timeframe provided and even informed on actual arrival that day!
Very polite gentleman who went right to work, provided an update once maintenance was completed and explained basic process performed.
David S, our GEM technician was on time, respectful of our home and provided us with a thorough explanation of our GEM service contract and the scope of work completed and recommended. I would highly recommend him again!
Alec and Scott made quick work of what turned out to be a simple solution. Very efficient, pleasant and explained the issue and recommendation clearly.
Both service calls to my house were with Nick, and I can't say enough good things about him. He's professional, courteous, communicative, and thorough. My only hiccup with Gem has been conflicting information from the office, but even with hiccups the staff have been professional and friendly. Thank you, Gem! You're the best, Nick!
great guy! vaery talented and professional
Joseph (Junior) from GEM Plumbing & Heating came out to do a check on our HVAC system for this season. He was very thorough, knowledgeable, and honest. Our system is in great shape after 16 years. Thank you Joe!!! We were on a contract plan, which was very reasonable, so we paid nothing at the time of service.
Our tech was Joseph (junior), Incredible experience came out the same day.Billed me for the service. Exceptional diagnostics, developed a number of options to fix the problem. We called four other places.First three never showed one showed and walked away, without figuring anything out. Our A/C has been out for 6 wks waiting for people to not show up. YOU ABSOLUTELY MUST CALL GEM FIRST
GEM responded very quickly. I was out of state when my tenant called stating the A/c system wasn't working. I called GEM to see if they would be willing to help me. I didn't have an account with them but they were more than willing to assist me with my broken A/C system.
Nick the technician was very knowledgeable and worked with me while I was out of state and with my tenants. He articulated very well, explaining all the issues, what the repair process would involve and the cost. There were no surprises. My tenants informed me that Nick was terrific !
Nick got the system up and running. Overall, it was a very positive experience and I would highly recommend GEM to anyone.
Great service. Timely response and got the job done. It’s on the pricey side but that’s expected given their quick response time. Joe was particularly good and have had him out twice on our property. Thanks!
From beginning to end the experience was amazing. It started with my man Walter who calmly with humor explained the process and my guys Ben and his partner who took cared of me and my family. They were professional and very knowledgeable about the process. Their patience when not finding my well was welcome. Awesome job
Thank you
The people are nice, punctual, pleasant.
And best of all great prices. I'm very happy with the service.
I was very impressed with Dory . He was extremely knowledgeable and very helpful.
Awesome service and friendly guys.
My name is Fred Brundage West Dennis MA
I had one of Gem Heating and Plumbing plumbers Christopher Rogan repair two broken gas line on an emergency basis. Chris was very professional, courteous and willing to make sure that the inspector was available once the job was completed. I was on a tight schedule to open the house. Gem Heating and Plumbing is a company that can be relied on.
Joan was very helpful – but his arrival was very delayed and communication was not great
They came over right away, diagnosed the problem and fixed it. Fast courteous service.
Chris from GEM arrived as scheduled and resolved a no hot water issue. I even got a GPS map for his truck to our location, and notified when he would arrive. No other company after several calls ( including one we have used for over 7 years would be able to help us for 10 days. With three women in the house that would not work.
Chris diagnosed and fixed our furnace which controls the hot water.
I will be using GEM in future for sure!
Excellent response, installation and knowledgeable services. Technicians were polite, prompt, professional, and kept us informed throughout the job. Would gladly use them for all future HVAC work and service.
Excellent knowledge followed by superior customer service
Jim was great! Pleasant, knowledgeable and helpful. He took the time to give me a few options and explained pros and cons. I am very thankful for his input and careful work! He replaced and upgraded faucets outside and new hoses to my washing machine!

Nick was great! He was presented with an unfixable AC problem. I was so impressed that he found this little piece of broken plastic tha caused such a water leak. He was very helpful in explaining options and estimate cost. He also climbed high up on a ladder inside and out to clean my filters. I’m so thankful.
!!
Employee was great. He explained what needed to be done and costs. Unfortunately, I had a leak in the AC line where it connected to a head unit on a system that I had installed by another company 4 years ago. All the refrigerant leaked out over that 4 year period. I feel this should have never happened and been found during their pressure test.
Anyhow, $3100 later, repaired. Just wished it hadn’t cost so much but not GEM’s fault. As far as the pricing, I have no idea.
Eric and the young lady were wonderful. They worked continuously and neatly all day
Michael M. from GEM was professional, knowledgeable, and courteous. He diagnosed the blockage problem and rectified it promptly. Five stars for his expertise!
David was a terrific through out the entire process. Great water filtration system installation and also great walking me through the process. Highly recommended.


Customer and technician shaking hands on the front porch

(833) 222-2953

Why Should You Schedule Furnace Maintenance with GEM?

Annual maintenance from GEM keeps your system running efficiently.

Prevent unexpected breakdowns and protect your family’s comfort when it matters most. Here’s why scheduling your furnace maintenance with GEM makes a real difference:

Small issues can turn into expensive repairs if left unchecked. GEM’s expert technicians spot potential problems early, helping you avoid sudden heating failures on the coldest days of the year.

Small issues can turn into expensive repairs if left unchecked. GEM’s expert technicians spot potential problems early, helping you avoid sudden heating failures on the coldest days of the year.

Regular maintenance can add years to your furnace’s life. GEM’s thorough inspections and adjustments reduce wear and tear, protecting your investment long-term.

During each maintenance visit, GEM cleans key components and checks filters to ensure your system circulates healthy, clean air. You’ll breathe easier knowing your home’s air is fresher and safer.

Most manufacturers require annual maintenance to keep warranty coverage active. GEM’s detailed service documentation ensures your system stays compliant and protected.

Furnace maintenance isn’t just about comfort—it’s about safety. GEM checks for carbon monoxide leaks, gas pressure issues, and ventilation concerns to ensure your system runs safely all season.

Routine maintenance is the easiest way to protect your comfort, your wallet, and your peace of mind. Call or book online to schedule your furnace maintenance visit today.


Our Furnace Services

Your furnace keeps your family warm through New England’s coldest months.

When it needs care, repair, or replacement, our GEM family is here to help. We’ve been taking care of furnaces across Massachusetts and Rhode Island since 1949, and we bring that same expertise and honest service to every job.

Need a new furnace? We’ll help you choose the right system for your home’s size and your budget, then install it correctly so it runs efficiently from day one.

When your furnace stops heating or isn’t working right, we diagnose the problem quickly and fix it so you get your heat back fast.

When repairs are no longer cost-effective, we offer efficient replacement options.

Our expertise extends to commercial HVAC systems, ensuring businesses in Rhode Island and Massachusetts have reliable heating.

If your furnace breaks down unexpectedly, we provide around-the-clock emergency services to restore your heat as soon as possible.

GEM Plumbing Heating Cooling & Electrical vehicle branding detail

(833) 222-2953

GEM technician in front of service truck

Schedule Your Furnace Maintenance with GEM

With 75+ years of experience, same-day service, and certified HVAC professionals, GEM makes furnace maintenance simple, reliable, and stress-free.

Regular tune-ups catch problems before they leave you in the cold. We keep your system running efficiently, prevent expensive breakdowns, and make sure your home stays warm all winter. You get honest service from neighbors who treat your home right.

Don’t wait for the cold to catch up. Call GEM at (833) 222-2953 to schedule your furnace maintenance today. 


Frequently Asked Questions

How often should I have my furnace serviced?

We recommend scheduling a professional furnace tune-up once a year, ideally in the fall before the heating season begins. Regular maintenance keeps your system efficient, prevents breakdowns, and ensures your warranty remains valid.

What happens during a furnace maintenance visit?

During a GEM tune-up, a NATE-certified technician inspects, cleans, and tests your entire heating system. We check safety controls, clean burners and blower components, replace or clean filters, and verify that your furnace is operating safely and efficiently.

Why is furnace maintenance important?

Annual maintenance helps prevent unexpected breakdowns, lowers energy costs, and extends your furnace’s lifespan. It also improves indoor air quality and ensures your system runs safely through the coldest months.

How long does furnace maintenance take?

Most tune-ups take about 60–90 minutes, depending on your system’s type and condition. GEM’s technicians work efficiently and carefully to ensure every detail is checked before we leave.

Can GEM service all furnace types and brands?

Yes! GEM services and maintains gas, oil, and electric furnaces from all major brands. As a Carrier Factory Authorized Dealer, we also have access to manufacturer-approved parts and training for optimal results.

Will a furnace tune-up lower my energy bills?

In many cases, yes. A clean, well-tuned furnace runs more efficiently, using less energy to heat your home. Over time, regular maintenance can significantly reduce your monthly utility costs.

What are the signs that my furnace needs maintenance?

If your system is running louder than usual, cycling frequently, blowing cool air, or producing uneven heat, it’s likely overdue for a tune-up. Scheduling maintenance early can help prevent costly repairs later.

Does GEM offer any maintenance plans or discounts?

Yes! With GEM’s Home Comfort Club Membership, you’ll receive annual furnace tune-ups, priority scheduling, and exclusive discounts on repairs and additional services. It’s the easiest way to keep your furnace running strong while saving money year-round.

How do I schedule furnace maintenance with GEM?

You can book your appointment online anytime or call our friendly customer care team. We’ll find a time that works for your schedule and make sure your furnace is ready for the season.