The GEM Brothers
Customer Service Team

Questions? We’re Here to Help!

Quality, Friendly Service in Southern New England

A Family Company Serving Millions of Neighbors In MA & RI

GEM Plumbing and Heating was founded in 1949 by Larry Sr, and Gloria Gemma, on the principles of family, community, courtesy, professionalism, and random acts of kindness. Brothers Larry, Lenny, and Eddy Gemma, in spirit, continue to lead the company with the same core values and principles. GEM is committed to delivering the highest quality services to homeowners and commercial clients throughout Rhode Island, Massachusetts, Southern New Hampshire, and Connecticut.

With over 700 employees, 500 trucks (and counting), and regional offices in MA and RI, GEM has grown into one of the largest service companies in the United States today. Our 75 years of experience in the plumbing, electrical, and heating and cooling trades enables us to deliver superior service no matter the issue, and our reach allows us to be there when you need us most!

Our mission is to provide world-class customer service and be available when you need us! From on-time arrivals to certified and licensed experts, we make sure that you are getting the very best in home and commercial services. You will have total peace of mind and confidence when you call us!

Areas We Serve

Different regions have different regulations, restrictions, and requirements when it comes to installations, repairs, and maintenance. That’s why the GEM experts at each of our local offices have a deep understanding of local code and the level of service your home needs.

We have several branch offices that serve dozens of cities and counties in southern New England. Check out our locations below for more information on our service areas and our offerings.

CORPORATE OFFICE

1 WELLINGTON ROAD
LINCOLN, RI 02865

Branch office

115 MENDON STREET
BELLINGHAM, MA 02019

BRANCH OFFICE

13 COLTON ROAD
EAST LYME, CT 06333

BRANCH OFFICE

375 PARAMOUNT DRIVE
RAYNHAM, MA 02767

BRANCH OFFICE

222 MID-TECH DRIVE
WEST YARMOUTH, MA 02673


Committed To Our Community

Our neighbors are important to us, and we’re determined to make life better for them today and in the years to come.

GEM is delighted to serve Rhode Island and Massachusetts residents in a number of ways, from education and fundraising to support our most vulnerable. Learn more about what we’ve been up to — take a peek at GEM in the community.

An Eye On Innovation And Service

Our goal is to stay true to our roots while we work to improve our service. We offer tailored memberships to help you save time and money on routine maintenance, plus access to priority service and special discounts. Our aim is to make it as easy as possible for you to take care of your home — find the Home Advocate membership that suits you.

Our Team

Steve Catanzaro, President, Home & Commercial Services
scatanzaro@gemplumbing.com

Amber Brousseau, Human Resource Manager
abrousseau@gemplumbing.com

Melissa Casey, Director of Human Resources
mcasey@gemplumbing.com

Careers At GEM

Interested in joining the GEM family? Whether you’re a master technician or just getting started, we have great opportunities across all trades, and we’re hiring for a number of office roles. Take a look at our latest opportunities.

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Community Involvement

Committed to serving our local communities.

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Our Partners

We’re proud to partner with the world’s best in-home services.

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Contact Us

We are here to help and we look forward to hearing from you.