Upgrade Your Comfort with Professional Furnace Replacement

Replacing your furnace is a big decision. You need it done right, with honest guidance and no surprises.

At GEM Plumbing & Heating Services, LLC, we make upgrading your furnace simple, stress-free, and affordable. Our licensed HVAC technicians will help you choose the right high-efficiency system for your home, install it with precision, and ensure it’s built to perform for years to come.

Serving Rhode Island and Southeastern Massachusetts since 1949, GEM brings decades of trusted local experience, same-day availability, and upfront, honest pricing to every job. From consultation to installation, we handle everything so you can enjoy a warmer, more energy-efficient home without the hassle.

(833) 222-2953

Woman sitting on couch in winter hat and blanket, shivering.


GEM Is in Your Neighborhood!

When it’s time to replace your furnace, you don’t need to rely on an out-of-town company that doesn’t understand New England’s climate.

GEM is your local team, proudly serving neighborhoods across Massachusetts and Rhode Island for over 75 years. We know how tough winters can be here, and we know what it takes to keep your home warm and efficient when temperatures drop.

With nearby technicians, quick response times, and a reputation built on trust, GEM makes furnace replacement easy, reliable, and stress-free for homeowners throughout our service area.

Years in Business

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Emergency Service

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(833) 222-2953

Emergency Furnace Replacement

Dealing with a lack of heat isn’t just uncomfortable; it’s unsafe.

GEM offers 24-hour emergency furnace replacement services to make sure you’re never left without the warm temperatures you need. No Heat? Call for 24/7 Emergency Service

How a Furnace Replacement Works With GEM

Replacing your furnace may feel like a big project, but with GEM, it’s simple.

We handle every detail with precision and care, so you can relax knowing your home’s comfort is in expert hands.

You schedule when it works for you. One of our licensed specialists comes to your home, looks at your current furnace, and talks with you about what you need. No pressure, just honest conversation about your options.

You get a detailed quote before any work starts. We walk you through your options, explain what makes sense for your home and budget, and show you any rebates or financing that can help. You decide when you’re ready.

Our certified team shows up on time, removes your old furnace, and installs your new system correctly. You don’t have to worry about anything. We handle it all and clean up when we’re done.

We test your new furnace thoroughly to make sure it heats your home evenly and efficiently. Then we show you how to use your thermostat, explain your warranty, and answer all your questions so you feel confident with your new system.

GEM Plumbing & Heating call center representative at desk

(833) 222-2953

GEM technician standing beside branded service van

(833) 222-2953

Benefits of Upgrading Your Furnace

Upgrading your furnace offers various advantages that can enhance your home’s comfort and efficiency.

Take advantage of available tax rebates and incentives, such as those provided by the Inflation Reduction Act and ENERGY STAR® rebates.

You can save 30% of the project costs on qualifying systems. These can help offset the cost of your new furnace and increase your overall savings.

When you invest in a new furnace from GEM, you can also enjoy:

Modern furnaces are designed to be more energy-efficient. This results in lower energy consumption and reduced heating costs.

With improved efficiency, you’ll see a noticeable decrease in your monthly energy bills.

Newer furnaces come with advanced air filtration systems, helping remove dust, allergens, and other pollutants from the air.

Upgrading your furnace can also improve heat distribution throughout your home, eliminating cold spots and ensuring consistent warmth in every room.

Why Choose GEM for Furnace Replacement?

When it’s time to replace your furnace, you deserve a partner who makes the process simple, transparent, and worry-free.

For more than 75 years, GEM Plumbing & Heating Services, LLC has been helping homeowners across Rhode Island and Southeastern Massachusetts stay comfortable with professional, high-quality furnace replacements and installations.

Here’s what makes GEM the trusted choice for your home:

Founded in 1949, GEM has built a reputation for integrity, craftsmanship, and lasting comfort. Our NATE-certified HVAC technicians bring decades of experience to every installation—ensuring your new furnace is properly sized, expertly installed, and optimized for performance.

GEM proudly installs systems from leading manufacturers, including Carrier, known for its innovation and reliability. As a Carrier Factory Authorized Dealer, GEM ensures every furnace meets the highest standards of efficiency, safety, and durability.

We know furnace problems can’t wait. GEM offers same-day appointments, online booking, and a fully staffed call center ready to help you find the right solution on your schedule.

You’ll always know what to expect with GEM. Our technicians explain your options clearly, provide transparent, upfront pricing, and never pressure you into unnecessary upgrades. We focus on what’s right for your home and budget.

Because GEM offers HVAC, plumbing, electric, and drain services under one roof, you get a seamless experience—whether your replacement needs wiring adjustments, ductwork changes, or thermostat upgrades.

Join GEM’s Home Comfort Club for long-term protection. Members enjoy annual tune-ups, priority service, and exclusive discounts that help your new furnace run efficiently for years to come.

From our first call to your final inspection, GEM stands by our work and treats your home with care. We’re proud to be New England’s most trusted name in home comfort—because we believe every homeowner deserves service that feels personal and dependable.


What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 9439 reviews
Andria Connors
9 hours ago
Chris and Rainey came and did the annual heating system maintenance, & re-checked the newly installed 2nd floor heating unit, they were excellent, very thorough and explained everything they were doing
James Weis
1 day ago
Excellent service. Douglas was very professional and thorough.
Carol Miller
1 day ago
The technician came work on my thermostat and got it into the right mode AC came on and is working perfectly so grateful he was awesome
The Plummer came as expected shortly after I had called . I explained what I wanted fixed & she not did that but she addressed the water filter for my well tank that needed to be changed. All of this was done in reasonable time i was very Happy with the service. Thank you
Nancy Chane
2 days ago
Had Annual maintenance of furnace. Very satisfied!
Marquis784 H
2 days ago
Aiden showed up at designated time. He was professional and finished the generator maintenance in a timely manner. I appreciate his friendly and optimistic attitude. He seems to enjoy his work and must be an asset to your company.
Marlene Hecht
2 days ago
Great service from appointment to service
Barry Strasnick
2 days ago
The plumber was great.
AL Pinkard Jr
2 days ago
Knowledgeable Willing to answer any and all questions asked Very professional Assertive Efficient Great commutator and easy to talk to
Josef Vargas
3 days ago
Nick was a great Plummer. Was honest upfront and very humble. I was thankful that he can help me with the problem.
Steve Caro
3 days ago
Aaron, the service tech GEM came the day after I called, gave me a couple of options to get our a/c up and running and even came up with a way to save me money! The repair the works great! Thanks Aaron!
Paul Mcgrath
3 days ago
Great knowledgeable technician
Ron Seyffert
3 days ago
I had my heating system, 2 Units, check for their annual contract. Danny was the technician and I believe he did a thorough check of both units. I continue to be pleased with GEM service.
Katie Bailey
3 days ago
Chris out tech was incredible. Fixed our AC leak and was super friendly and resourceful. Thank you Chris!
Craig Canha
5 days ago
The Gem technicians did a great job, I highly recommend them.
milo teagan
5 days ago
Mason came out fairly quickly. Checked my toilet and found a small problem. That was it.He was very professional and polite.
Frank Motta
5 days ago
Great team of pros! Accepted the estimate for a mini-split on Thursday and it wss completely installed and operational on Friday ( the next day!) Josh and Tyrone do great work 🤩 Gem is a big company that has many professional employees and a great reputation. I highly recommend them !
Steven Pichette
5 days ago
August 27 2025 . Another excellent yearly electrical plumbing , & heating checkup by Eric Governo , Brody Lott , Aiden Cunningham and crew. Thanks! Aug 2025 – Excellent service by Jacob and his coworker . Yearly maintenance on our Generator . Great service as always . Routine maintenance appointment for our boiler . Highly recommended . 2025- same great service for our routine maintenance for our central air unit. May 14, 2026 – great yearly central air maintence by Joe and Anthony . Professional and helpful explaining the inspection they preformed August -18 2026 – we had our yearly maintence for our generator . Aiden was the Gem tech that came out and did the yearly maintence. Aiden was excellent answering all my questions regarding the generator . Was a pleasure having Aiden serviced our yearly generator maintenance August 21-2026. Gem tech Richard stopped by today to go over a couple of issues with our central air unit . Excellent visit and service . August 28 2026 – another great professional visit today by ( Senior ) Joseph . Our central air went down and was fixed in less than 24 hours . Thanks again !
Eaven though I was very specific what toilet I wanted they put the wrong one in.
Eric Tacovelli
5 days ago
Excellent service
Jeny M
5 days ago
We are very pleased with the service! We really recommend them ! Thank you!
John Walsh
5 days ago
Very professional , great communicator, also neat and tidy
Nick Nicholson
5 days ago
Gem performed annual maintenance on my BOSCH boiler. I have a maintenance contract with them which gives me a good sense of security. The crew where most professional and did an outstanding job.
Eric Correia
5 days ago
Punctual, professional, polite. Everything was done to my liking and reviewed with me when completed. If you want it done right, call GEM! Steven handled our house today. Great technician.
Kevin Beggs
5 days ago
Another first-rate service visit from GEM Plumbing.

Prevent Future Furnace Problems with Annual Tune-Ups

Your new furnace is a major investment in your home’s comfort and efficiency—so it deserves the best care.

With GEM’s Home Comfort Club Membership, you’ll receive annual maintenance, priority service, and exclusive discounts that help your new system perform at its best for years to come.

Regular professional tune-ups not only keep your furnace running safely and efficiently but also preserve your warranty and extend its lifespan, giving you lasting comfort and peace of mind.

customer and technician interaction


Worried Mature Couple With Bill, standing next to thermostat.

(833) 222-2953

Signs It’s Time to Replace Your Furnace

Your furnace works hard to keep your home comfortable—but like any system, it won’t last forever.

As furnaces age, they become less efficient, resulting in higher energy bills and reduced heating performance. If you notice your heating costs are steadily climbing, it could be a sign that your old furnace is struggling to keep up with your heating needs.

Are you constantly calling for furnace repairs? If your heating system breaks down more often than it used to, the cost of repairs can quickly add up. Investing in a new furnace can be a smarter financial choice in the long run.

Even if your furnace can be fixed, you might end up with hefty repair bills. When these expenses happen regularly, replacing the system with a newer, more reliable model is often more economical.

If your furnace keeps turning off and on, it’s short-cycling. Short-cycling is when your furnace comes on, runs for a minute or two, and then shuts off without properly heating the house.

Despite regular maintenance, if you notice issues with indoor air quality, such as excess dust, inconsistent heating, or uneven airflow, your old furnace may be to blame. Upgrading to a modern, high-efficiency unit can improve air circulation and filtration for a healthier environment.

If some rooms in your home are consistently colder than others, or if you’re constantly adjusting the thermostat to maintain comfort, your old furnace might not be distributing heat evenly.


Schedule Furnace Replacement

Your comfort is our priority, and we’re here to ensure you stay warm all winter.

When it’s time to upgrade or replace your furnace, trust GEM Plumbing & Heating to deliver reliable, efficient, and timely solutions for your home in Rhode Island or Massachusetts.

GEM technician in front of service truck


Other HVAC Services You May Need

Furnace replacement is just one of GEM’s comprehensive range of heating services. Browse our other heating services below.


Frequently Asked Questions

How do I know when it’s time to replace my furnace?

If your furnace is over 15–20 years old, needs frequent repairs, or struggles to heat your home evenly, it’s likely time for a replacement. GEM’s HVAC experts can inspect your system and help you decide whether repair or replacement is the best option for your comfort and budget.

How long does a furnace replacement take?

In most cases, a furnace replacement can be completed in one day. GEM’s licensed technicians handle every detail—from removing your old unit to testing your new system—so your home is warm again as quickly as possible.

What type of furnace is best for my home?

The right furnace depends on your home’s size, insulation, and heating needs. GEM installs gas, oil, and electric furnaces, as well as high-efficiency systems from trusted brands like Carrier. We’ll help you choose the model that offers the best balance of comfort, efficiency, and affordability.

Will a new furnace lower my energy bills?

Yes. Modern furnaces are significantly more efficient than older models—many operate at 95% efficiency or higher. That means more heat for less fuel, helping you save money every month on your utility bills.

Does GEM offer financing or rebates for furnace replacements?

Absolutely. GEM helps homeowners take advantage of financing options and energy rebates through programs like Mass Save and National Grid. Our team will walk you through all available savings opportunities during your estimate.

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