Upgrade Your Comfort with Professional Furnace Replacement

Replacing your furnace is a big decision. You need it done right, with honest guidance and no surprises.

At GEM Plumbing & Heating Services, LLC, we make upgrading your furnace simple, stress-free, and affordable. Our licensed HVAC technicians will help you choose the right high-efficiency system for your home, install it with precision, and ensure it’s built to perform for years to come.

Serving Rhode Island and Southeastern Massachusetts since 1949, GEM brings decades of trusted local experience, same-day availability, and upfront, honest pricing to every job. From consultation to installation, we handle everything so you can enjoy a warmer, more energy-efficient home without the hassle.

(833) 222-2953

Woman sitting on couch in winter hat and blanket, shivering.


GEM Is in Your Neighborhood!

When it’s time to replace your furnace, you don’t need to rely on an out-of-town company that doesn’t understand New England’s climate.

GEM is your local team, proudly serving neighborhoods across Massachusetts and Rhode Island for over 75 years. We know how tough winters can be here, and we know what it takes to keep your home warm and efficient when temperatures drop.

With nearby technicians, quick response times, and a reputation built on trust, GEM makes furnace replacement easy, reliable, and stress-free for homeowners throughout our service area.

Years in Business

Skilled employees

Emergency Service

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(833) 222-2953

Emergency Furnace Replacement

Dealing with a lack of heat isn’t just uncomfortable; it’s unsafe.

GEM offers 24-hour emergency furnace replacement services to make sure you’re never left without the warm temperatures you need. No Heat? Call for 24/7 Emergency Service

How a Furnace Replacement Works With GEM

Replacing your furnace may feel like a big project, but with GEM, it’s simple.

We handle every detail with precision and care, so you can relax knowing your home’s comfort is in expert hands.

You schedule when it works for you. One of our licensed specialists comes to your home, looks at your current furnace, and talks with you about what you need. No pressure, just honest conversation about your options.

You get a detailed quote before any work starts. We walk you through your options, explain what makes sense for your home and budget, and show you any rebates or financing that can help. You decide when you’re ready.

Our certified team shows up on time, removes your old furnace, and installs your new system correctly. You don’t have to worry about anything. We handle it all and clean up when we’re done.

We test your new furnace thoroughly to make sure it heats your home evenly and efficiently. Then we show you how to use your thermostat, explain your warranty, and answer all your questions so you feel confident with your new system.

GEM Plumbing & Heating call center representative at desk

(833) 222-2953

GEM technician standing beside branded service van

(833) 222-2953

Benefits of Upgrading Your Furnace

Upgrading your furnace offers various advantages that can enhance your home’s comfort and efficiency.

Take advantage of available tax rebates and incentives, such as those provided by the Inflation Reduction Act and ENERGY STAR® rebates.

You can save 30% of the project costs on qualifying systems. These can help offset the cost of your new furnace and increase your overall savings.

When you invest in a new furnace from GEM, you can also enjoy:

Modern furnaces are designed to be more energy-efficient. This results in lower energy consumption and reduced heating costs.

With improved efficiency, you’ll see a noticeable decrease in your monthly energy bills.

Newer furnaces come with advanced air filtration systems, helping remove dust, allergens, and other pollutants from the air.

Upgrading your furnace can also improve heat distribution throughout your home, eliminating cold spots and ensuring consistent warmth in every room.

Why Choose GEM for Furnace Replacement?

When it’s time to replace your furnace, you deserve a partner who makes the process simple, transparent, and worry-free.

For more than 75 years, GEM Plumbing & Heating Services, LLC has been helping homeowners across Rhode Island and Southeastern Massachusetts stay comfortable with professional, high-quality furnace replacements and installations.

Here’s what makes GEM the trusted choice for your home:

Founded in 1949, GEM has built a reputation for integrity, craftsmanship, and lasting comfort. Our NATE-certified HVAC technicians bring decades of experience to every installation—ensuring your new furnace is properly sized, expertly installed, and optimized for performance.

GEM proudly installs systems from leading manufacturers, including Carrier, known for its innovation and reliability. As a Carrier Factory Authorized Dealer, GEM ensures every furnace meets the highest standards of efficiency, safety, and durability.

We know furnace problems can’t wait. GEM offers same-day appointments, online booking, and a fully staffed call center ready to help you find the right solution on your schedule.

You’ll always know what to expect with GEM. Our technicians explain your options clearly, provide transparent, upfront pricing, and never pressure you into unnecessary upgrades. We focus on what’s right for your home and budget.

Because GEM offers HVAC, plumbing, electric, and drain services under one roof, you get a seamless experience—whether your replacement needs wiring adjustments, ductwork changes, or thermostat upgrades.

Join GEM’s Home Comfort Club for long-term protection. Members enjoy annual tune-ups, priority service, and exclusive discounts that help your new furnace run efficiently for years to come.

From our first call to your final inspection, GEM stands by our work and treats your home with care. We’re proud to be New England’s most trusted name in home comfort—because we believe every homeowner deserves service that feels personal and dependable.


What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 8962 reviews
Dory was great – fast, thorough, professional, and had a great attitude. He got my AC up and running again, just in time for the heat wave!
Very nice people,knowledgeable.
Fixed the problem quickly.
Nick and Kyle were our installers and they worked swiftly, pleasantly and gave us good instructions for maintenance and upkeep. They finished all their work in about 2 hours including the removal of our old water heater. Great job, gentlemen from GEM!
The maintenance person was very professional and polite. He checked the unit inside the house and the compressor outside the house.
This was a routine maintenance call.
The service was great. Edgar the sales rep was amazing as well. He walked us through every step and there were no hidden fees or costs. Dennis came out with the electrical inspector. Our breaker needed to be changed because of a recent code change. Dennis walked us through the process for that, and was super friendly and easy to talk to. Highly recommend.
Very kind explained everything well
It was a pleasure to work with him.
Chris and his team did a great job fixing out boiler. They came same day and were super efficient and professional.
David Salvatore was fantastic! Highly professional got my ac fixed asap! Highly recommend to family and friends.
Xavier reponded in the late evening, coming from quite a distance. Our furnace has gone out while we were away and jt was very cold in the house. Xavier told me “I’ll figure it out,“ and that he did, cheerfully and efficiently! Thank you, Xavier:)
Excellent service and he answered all my questions. He went above and beyond even gluing my sagging insulation back in place and updated all the software. My General Generator is good to go. Thank you Isaac.-
Carlton & Elaine Windle
Fast and efficient
GEM Plumbing and Heating is, well, their name says it all. They are a gem. From the initial interaction with The sales associate to the respectable hands on install crew, we knew we were in good hands.
David S. was great and solved our problem in no time! Such a relief!
I had the pleasure of working with William from Gem to replace a broken trip lever in my old bathtub.
He did a fantastic job and also helped me get in contact with other departments for additional home improvement services.
William was professional, knowledgeable, and very helpful throughout the process. I highly recommend his services.
The gem guys could not have been any nicer. We had to leave and trusted them in our home alone.
On time!!! Excellent knowledge of trade
Will definitely ask for them again. Jacob was very informative about the potential for future projects.
I shall definitely ask for Jacob again
Al Iacobbo
Great service did not make us wait weeks like most other companies that we called. Although pricing was extremely above market.
On time, professional, efficient, knowledgeable, helpful (and good with dogs). Who could ask for more?
Quick availability and knowledgeable technicians.
Gem Plumbing and my technician Victor were superb. He took his time listening to me, explaining everything in great detail, and expertly resolving my issue.
Brody was knowledgeable and got our AC up and running in no time. Would highly recommend him
Brian was on time, easy to communicate with, worked fast and efficiently, and was even able to help us with an additional problem during the same visit. We had a very good experience!
Took care of sink leak immediately!
Scott did a great job on the work, came up with good idea for updating our online valves replacement, noticed other future issue with kitchen sink.
Administration, scheduling could be better, I confirmed the appointment over 6 times
Great experience Mason was amazing and knowledgeable highly recommended

Prevent Future Furnace Problems with Annual Tune-Ups

Your new furnace is a major investment in your home’s comfort and efficiency—so it deserves the best care.

With GEM’s Home Comfort Club Membership, you’ll receive annual maintenance, priority service, and exclusive discounts that help your new system perform at its best for years to come.

Regular professional tune-ups not only keep your furnace running safely and efficiently but also preserve your warranty and extend its lifespan, giving you lasting comfort and peace of mind.

customer and technician interaction


Worried Mature Couple With Bill, standing next to thermostat.

(833) 222-2953

Signs It’s Time to Replace Your Furnace

Your furnace works hard to keep your home comfortable—but like any system, it won’t last forever.

As furnaces age, they become less efficient, resulting in higher energy bills and reduced heating performance. If you notice your heating costs are steadily climbing, it could be a sign that your old furnace is struggling to keep up with your heating needs.

Are you constantly calling for furnace repairs? If your heating system breaks down more often than it used to, the cost of repairs can quickly add up. Investing in a new furnace can be a smarter financial choice in the long run.

Even if your furnace can be fixed, you might end up with hefty repair bills. When these expenses happen regularly, replacing the system with a newer, more reliable model is often more economical.

If your furnace keeps turning off and on, it’s short-cycling. Short-cycling is when your furnace comes on, runs for a minute or two, and then shuts off without properly heating the house.

Despite regular maintenance, if you notice issues with indoor air quality, such as excess dust, inconsistent heating, or uneven airflow, your old furnace may be to blame. Upgrading to a modern, high-efficiency unit can improve air circulation and filtration for a healthier environment.

If some rooms in your home are consistently colder than others, or if you’re constantly adjusting the thermostat to maintain comfort, your old furnace might not be distributing heat evenly.


Schedule Furnace Replacement

Your comfort is our priority, and we’re here to ensure you stay warm all winter.

When it’s time to upgrade or replace your furnace, trust GEM Plumbing & Heating to deliver reliable, efficient, and timely solutions for your home in Rhode Island or Massachusetts.

GEM technician in front of service truck


Other HVAC Services You May Need

Furnace replacement is just one of GEM’s comprehensive range of heating services. Browse our other heating services below.


Frequently Asked Questions

How do I know when it’s time to replace my furnace?

If your furnace is over 15–20 years old, needs frequent repairs, or struggles to heat your home evenly, it’s likely time for a replacement. GEM’s HVAC experts can inspect your system and help you decide whether repair or replacement is the best option for your comfort and budget.

How long does a furnace replacement take?

In most cases, a furnace replacement can be completed in one day. GEM’s licensed technicians handle every detail—from removing your old unit to testing your new system—so your home is warm again as quickly as possible.

What type of furnace is best for my home?

The right furnace depends on your home’s size, insulation, and heating needs. GEM installs gas, oil, and electric furnaces, as well as high-efficiency systems from trusted brands like Carrier. We’ll help you choose the model that offers the best balance of comfort, efficiency, and affordability.

Will a new furnace lower my energy bills?

Yes. Modern furnaces are significantly more efficient than older models—many operate at 95% efficiency or higher. That means more heat for less fuel, helping you save money every month on your utility bills.

Does GEM offer financing or rebates for furnace replacements?

Absolutely. GEM helps homeowners take advantage of financing options and energy rebates through programs like Mass Save and National Grid. Our team will walk you through all available savings opportunities during your estimate.

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