Upgrade Your Comfort with Professional Furnace Replacement

Replacing your furnace is a big decision. You need it done right, with honest guidance and no surprises.

At GEM Plumbing & Heating Services, LLC, we make upgrading your furnace simple, stress-free, and affordable. Our licensed HVAC technicians will help you choose the right high-efficiency system for your home, install it with precision, and ensure it’s built to perform for years to come.

Serving Rhode Island and Southeastern Massachusetts since 1949, GEM brings decades of trusted local experience, same-day availability, and upfront, honest pricing to every job. From consultation to installation, we handle everything so you can enjoy a warmer, more energy-efficient home without the hassle.

(833) 222-2953

Woman sitting on couch in winter hat and blanket, shivering.


GEM Is in Your Neighborhood!

When it’s time to replace your furnace, you don’t need to rely on an out-of-town company that doesn’t understand New England’s climate.

GEM is your local team, proudly serving neighborhoods across Massachusetts and Rhode Island for over 75 years. We know how tough winters can be here, and we know what it takes to keep your home warm and efficient when temperatures drop.

With nearby technicians, quick response times, and a reputation built on trust, GEM makes furnace replacement easy, reliable, and stress-free for homeowners throughout our service area.

Years in Business

Skilled employees

Emergency Service

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(833) 222-2953

Emergency Furnace Replacement

Dealing with a lack of heat isn’t just uncomfortable; it’s unsafe.

GEM offers 24-hour emergency furnace replacement services to make sure you’re never left without the warm temperatures you need. No Heat? Call for 24/7 Emergency Service

How a Furnace Replacement Works With GEM

Replacing your furnace may feel like a big project, but with GEM, it’s simple.

We handle every detail with precision and care, so you can relax knowing your home’s comfort is in expert hands.

You schedule when it works for you. One of our licensed specialists comes to your home, looks at your current furnace, and talks with you about what you need. No pressure, just honest conversation about your options.

You get a detailed quote before any work starts. We walk you through your options, explain what makes sense for your home and budget, and show you any rebates or financing that can help. You decide when you’re ready.

Our certified team shows up on time, removes your old furnace, and installs your new system correctly. You don’t have to worry about anything. We handle it all and clean up when we’re done.

We test your new furnace thoroughly to make sure it heats your home evenly and efficiently. Then we show you how to use your thermostat, explain your warranty, and answer all your questions so you feel confident with your new system.

GEM Plumbing & Heating call center representative at desk

(833) 222-2953

GEM technician standing beside branded service van

(833) 222-2953

Benefits of Upgrading Your Furnace

Upgrading your furnace offers various advantages that can enhance your home’s comfort and efficiency.

Take advantage of available tax rebates and incentives, such as those provided by the Inflation Reduction Act and ENERGY STAR® rebates.

You can save 30% of the project costs on qualifying systems. These can help offset the cost of your new furnace and increase your overall savings.

When you invest in a new furnace from GEM, you can also enjoy:

Modern furnaces are designed to be more energy-efficient. This results in lower energy consumption and reduced heating costs.

With improved efficiency, you’ll see a noticeable decrease in your monthly energy bills.

Newer furnaces come with advanced air filtration systems, helping remove dust, allergens, and other pollutants from the air.

Upgrading your furnace can also improve heat distribution throughout your home, eliminating cold spots and ensuring consistent warmth in every room.

Why Choose GEM for Furnace Replacement?

When it’s time to replace your furnace, you deserve a partner who makes the process simple, transparent, and worry-free.

For more than 75 years, GEM Plumbing & Heating Services, LLC has been helping homeowners across Rhode Island and Southeastern Massachusetts stay comfortable with professional, high-quality furnace replacements and installations.

Here’s what makes GEM the trusted choice for your home:

Founded in 1949, GEM has built a reputation for integrity, craftsmanship, and lasting comfort. Our NATE-certified HVAC technicians bring decades of experience to every installation—ensuring your new furnace is properly sized, expertly installed, and optimized for performance.

GEM proudly installs systems from leading manufacturers, including Carrier, known for its innovation and reliability. As a Carrier Factory Authorized Dealer, GEM ensures every furnace meets the highest standards of efficiency, safety, and durability.

We know furnace problems can’t wait. GEM offers same-day appointments, online booking, and a fully staffed call center ready to help you find the right solution on your schedule.

You’ll always know what to expect with GEM. Our technicians explain your options clearly, provide transparent, upfront pricing, and never pressure you into unnecessary upgrades. We focus on what’s right for your home and budget.

Because GEM offers HVAC, plumbing, electric, and drain services under one roof, you get a seamless experience—whether your replacement needs wiring adjustments, ductwork changes, or thermostat upgrades.

Join GEM’s Home Comfort Club for long-term protection. Members enjoy annual tune-ups, priority service, and exclusive discounts that help your new furnace run efficiently for years to come.

From our first call to your final inspection, GEM stands by our work and treats your home with care. We’re proud to be New England’s most trusted name in home comfort—because we believe every homeowner deserves service that feels personal and dependable.


What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 9255 reviews
Brian was fantastic. Excellent job.
GEM Plumbing and Heating truly is a gem! Our central ac stopped working after 5 p.m. during a recent heat spell & GEM's telephone dispatch were magnificent & had a fantastic tech (Anthony G) to my home in 3 hours, he quickly diagnosed the issue, had the part on hand & had the ac up & running within 40 minutes, which was of utmost urgency since a family member is a stroke patient. Many thanks to Brandon, Carla & especially Anthony G for your efficiency, teamwork, & stellar work ethic & knowledge, we can't thank you enough!
Well done!
Joseph was great! Very friendly, professional, and a great communicator. He diagnosed and fixed the problem with my water heater immediately.
Jacob Lebrun with GEM Plumbing & Heating provided outstanding service. His professionalism, expertise, and extensive knowledge of both the products and services were evident throughout the entire experience. Jacob was thorough, informative, and took the time to explain everything clearly. Highly recommend Jacob for his exceptional knowledge and customer service.
While pleased with repair and prompted service on a Sunday afternoon by Abraham, 800 dollars for an hours work seems excessive by GEM.
Timothy came out after hours and helped us with what we thought was an issue with our main breaker. Turned out to be something else but we really appreciated how quickly he responded and how thorough the service was. Would absolutely recommend GEM services to anyone!
Very good. Technician determined fluids were empty. Was able to fill with dye and rescheduled future appt to search for leaks
Has already identified leak in condenser at pipe connection.
Hopefully will resolve in future visit.
System is operational at this time.
Very professional and pleasant person.
Thank you,
A
Michael Collins was prompt, knowledgeable and very professional. He diagnosed my problem and rectified it on site.
Quick, professional and THEY FIX IT. Very thankful to have to AC back. Thanks
Excellent job. Douglas is very competent and professional. This was the first time that he has done work for us and he was very competent. We also appreciated that he spent time explaining the problem in a very patiently and clearly.
No repair was performed at this time
I had to pay a diagnostic fee.
David was outstanding.
Showed up on time, professional yet friendly, explained how my digital thermostat worked and then proceeded to service my burner.
Great customer service skills.
Very knowledgeable
Dave was very professional and helpful did a amazing job. Saved me and my wife a headache. Thanks u guys at GEM plumbing
Courteous friendly service people, give complete information about work needed.
Replaced water faucet in our garage.
Great service!
I would recommend this company any day! Steve was awesome and professional. Know his job very well.
James called explaining he was at our cottage for AC maintenance and checking on our new system.
Quick, easy, efficient and clean and Courteous.
I was not a service call. It’s just a yearly check up on the air conditioner. I did not meet Thomas personally, but my wife said he was very nice man. you must’ve needed a garden hose for something. I noticed it was moved, but it was wrapped very nicely and put back where where he found it. I appreciate that. overall, we were very pleased with the service. Thank you.
Outstanding
Extremely happy
fantastic technician and service!
Great company to work with! Good communication, availability and the plumbers who came to pull a gas line were professional. Would definitely use their services again.

Prevent Future Furnace Problems with Annual Tune-Ups

Your new furnace is a major investment in your home’s comfort and efficiency—so it deserves the best care.

With GEM’s Home Comfort Club Membership, you’ll receive annual maintenance, priority service, and exclusive discounts that help your new system perform at its best for years to come.

Regular professional tune-ups not only keep your furnace running safely and efficiently but also preserve your warranty and extend its lifespan, giving you lasting comfort and peace of mind.

customer and technician interaction


Worried Mature Couple With Bill, standing next to thermostat.

(833) 222-2953

Signs It’s Time to Replace Your Furnace

Your furnace works hard to keep your home comfortable—but like any system, it won’t last forever.

As furnaces age, they become less efficient, resulting in higher energy bills and reduced heating performance. If you notice your heating costs are steadily climbing, it could be a sign that your old furnace is struggling to keep up with your heating needs.

Are you constantly calling for furnace repairs? If your heating system breaks down more often than it used to, the cost of repairs can quickly add up. Investing in a new furnace can be a smarter financial choice in the long run.

Even if your furnace can be fixed, you might end up with hefty repair bills. When these expenses happen regularly, replacing the system with a newer, more reliable model is often more economical.

If your furnace keeps turning off and on, it’s short-cycling. Short-cycling is when your furnace comes on, runs for a minute or two, and then shuts off without properly heating the house.

Despite regular maintenance, if you notice issues with indoor air quality, such as excess dust, inconsistent heating, or uneven airflow, your old furnace may be to blame. Upgrading to a modern, high-efficiency unit can improve air circulation and filtration for a healthier environment.

If some rooms in your home are consistently colder than others, or if you’re constantly adjusting the thermostat to maintain comfort, your old furnace might not be distributing heat evenly.


Schedule Furnace Replacement

Your comfort is our priority, and we’re here to ensure you stay warm all winter.

When it’s time to upgrade or replace your furnace, trust GEM Plumbing & Heating to deliver reliable, efficient, and timely solutions for your home in Rhode Island or Massachusetts.

GEM technician in front of service truck


Other HVAC Services You May Need

Furnace replacement is just one of GEM’s comprehensive range of heating services. Browse our other heating services below.


Frequently Asked Questions

How do I know when it’s time to replace my furnace?

If your furnace is over 15–20 years old, needs frequent repairs, or struggles to heat your home evenly, it’s likely time for a replacement. GEM’s HVAC experts can inspect your system and help you decide whether repair or replacement is the best option for your comfort and budget.

How long does a furnace replacement take?

In most cases, a furnace replacement can be completed in one day. GEM’s licensed technicians handle every detail—from removing your old unit to testing your new system—so your home is warm again as quickly as possible.

What type of furnace is best for my home?

The right furnace depends on your home’s size, insulation, and heating needs. GEM installs gas, oil, and electric furnaces, as well as high-efficiency systems from trusted brands like Carrier. We’ll help you choose the model that offers the best balance of comfort, efficiency, and affordability.

Will a new furnace lower my energy bills?

Yes. Modern furnaces are significantly more efficient than older models—many operate at 95% efficiency or higher. That means more heat for less fuel, helping you save money every month on your utility bills.

Does GEM offer financing or rebates for furnace replacements?

Absolutely. GEM helps homeowners take advantage of financing options and energy rebates through programs like Mass Save and National Grid. Our team will walk you through all available savings opportunities during your estimate.

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