Stay Warm All Winter with Professional Furnace Installation

When temperatures drop in Rhode Island and Southeastern Massachusetts, your home should feel like a warm retreat.

Whether you’re replacing an outdated system or installing a furnace for a new home build, GEM Plumbing & Heating Services, LLC delivers reliable comfort you can count on. Our licensed HVAC experts handle every step of your installation with care, from helping you choose the right furnace for your home to ensuring it runs efficiently for years to come.

With same-day availability, upfront pricing, and award-winning service, GEM makes it easy to upgrade your comfort without the stress.

Experience the difference of local expertise and decades of trust. Book your furnace installation today and enjoy peace of mind all season long.

(833) 222-2953

GEM Technicial Inside Van


(833) 222-2953

Need a New Furnace? We’re in Your Neighborhood!

GEM isn’t some major nationwide chain; we’re local to Massachusetts and Rhode Island, and we’re passionate about helping our neighbors stay warm through every New England winter.

Our team understands the unique heating challenges that come with this region’s freezing temperatures, unpredictable weather, and mix of historic and modern homes. When you need a new furnace, we’re right here, ready to provide fast, professional installation with honest guidance and dependable service.


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What to Expect During a GEM Furnace Installation

At GEM Plumbing & Heating Services, LLC, we believe great service starts with clear communication. When you choose GEM for your furnace installation, we handle every detail—so you can sit back and enjoy a warm, comfortable home.

Here’s a look at our furnace installation process, from start to finish:

Book your appointment online or by phone. Our friendly customer service team will find a convenient time for one of our licensed HVAC specialists to visit your home.

Your technician will inspect your current system, measure your space, and evaluate your heating needs. We’ll recommend the right furnace type, size, and efficiency level for your home and budget, then provide a clear, detailed estimate before any work begins. 

No hidden fees or surprise add-ons. We’ll also review available rebates, financing options, and energy incentives to help you save.

Our team arrives on time, ready to work. We’ll remove your old system, prepare the area, and install your new furnace safely and efficiently. We treat your home with respect, protecting floors and cleaning up before we leave.

Once installation is complete, we thoroughly test your furnace to ensure it’s operating safely and efficiently. We’ll walk you through your new system, show you how to use your thermostat, and answer any questions. 

Before we wrap up, we perform a final inspection to confirm everything meets GEM’s high standards. You’ll receive all warranty information and maintenance recommendations to keep your system in top shape.

From start to finish, GEM makes furnace installation simple, professional, and stress-free.

Ready to get started? Call to book a furnace installation appointment with our team today.

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(833) 222-2953


What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 8676 reviews
Service was great. Technician was on time. Company is very communicative with what service was completed. Appointment and schedule is very easy to accomplish. Thank you .
Great service as always!
He was very clear about what needed to be done. Explained clearly. Made sure things were done properly.
Aaron was knowledgeable, professional, pleasant. I appreciate responding so quickly.
Great service pleasure to work with
Tyler was awesome, he showed up early this morning and did his thing. He’s been here before and we were grateful that our ac was taken care of quickly.
Spoke with Michael from gem plumbing about getting a new furnace. He quoted me a price that I thought was reasonable and agreed on a date for removal of old furnace and installation of new system. Drew and Austin removed the old furnace and installed a new furnace. Very professional and knowledgeable. After the installation Drew and Austin went over everything with me about the new system. Had a chimney liner installed and then Gem plumbing sent a couple guys to check the system, everything was perfect. My whole experience with Gem plumbing was more than I anticipated. The reason I decided to go with Gem plumbing was their reputation and the crew that worked on my installation far exceeded my expectations. 100 percent satisfied
Heatwave was keeping my 3 and 1 year old up at night and I needed to fix the AC as soon as possible. The visit was quick and painless. My problem was solved and everything was professionally done. The tech was friendly and explained as he worked. Thank you! Would recommend.
Prompt efficient service. Richard was great.
I know we had snafus getting you guys over here but Aaron showed up today and found out what the problem was corrected it and he also went above and below at the exact right time when I was asking him a question he came down on the ground and grabbed a bolt and helped put up the differential cover that I was working on By starting a couple of bolts! Also, I would like to thank Morgan in the call center for not only getting somebody here today but a supervisor, nice job, thanks again.
Christopher, was great he came to do what he had to do. He got a job done. And I'm very pleased with her, thank you, Chris.
I have used Gem in the past for both plumbing and electrical issues. This time it was a blocked kitchen drain. Turns out it was more than a blocked drain in the PVC under the sink. Nicholas snaked the entire line (down to the basement) to clear out grease and "gunk" that has been literally decades in the making. Because of how this job was handled and because of how the tech talked to me, I am contracting to replace the VERY old 1950's era cast iron pipes in my home.

UPDATE: Work was quickly scheduled. Nicholas arrived today and completed the work. It was a big job. Excellent work.
Chris and Anthony were polite considerate and professional in knowing their jobs and sharing important information concerning our unit.
I really appreciate the honest and integrity in handling our issues. Made us feel confident in our decision making. Very professional but yet personable.
This is called Hawaii Na! Mahalo from Nanna the visitor!!!!
My tech Erickson is a man with a bright future. He was extremely knowledgeable, courteous and articulate.
Informative and professional service.
Thank you! Very fast reply, the solved the problem during heat wave
Great effort to a complicated issue still not sure gas company coming this morning toser if the meter is the problem
Very responsive and professional.
Anthony was on time, done in a very reasonable amount of time and was polite and friendly.
Abraham fantastic plumber great work wonderful company to work with on time always
Amazing experience with the company!!
Anthony Pena was just alright ! He doesn’t return phone calls !
Labor Price was RIDICULOUSLY Overpriced !!!!
Never Again !!
Very good service, as I’ve come to expect from GEM. Jonathan was very friendly and efficient, and explained that I needed to know.
Fabulous!! Very good communication knew exactly when they would arrive. The guys were great and helped me figure out what might work best. They did a cost estimate and all electrical work in the same day. Highly recommend.
John and his assistant were both very professional and fixed my Central Air in no time.

GEM technician portrait in front of GEM service truck

(833) 222-2953

How Do I Know If It’s Time for a New Furnace?

Not every furnace problem means you need a replacement.

Sometimes a repair gets you through a few more seasons. But when your system is old, inefficient, or breaking down repeatedly, replacement makes more financial sense than pouring money into furnace repairs.

Most furnaces last around two decades with regular maintenance. If yours is approaching or past that age, efficiency drops and repairs become more frequent. Upgrading now can save you money and prevent a mid-winter breakdown.

An aging furnace has to work harder to keep your home warm, driving up energy use. A new high-efficiency model—installed by GEM’s NATE-certified team—can help lower your monthly costs while keeping your comfort consistent.

If you’re calling for service multiple times a year, those repair costs add up quickly. Installing a new furnace gives you reliable performance, warranty protection, and long-term peace of mind.

If some rooms feel chilly while others are warm, your furnace may not be distributing air properly. This can indicate worn components, an undersized system, or failing ductwork—all signs it’s time for an upgrade.

Rattling, banging, or grinding sounds—or persistent burning smells—can signal serious internal issues. GEM’s technicians can inspect your system to confirm whether a repair or replacement is the safest option.

Types of Furnaces We Install

Every home has unique heating needs, and GEM offers the expertise and product range to match.

Whether you’re looking for power, efficiency, or sustainability, our team will help you find the furnace that fits your home, your budget, and your comfort goals.

Here’s a look at the types of furnaces we install:

Gas furnaces are one of the most popular and efficient heating solutions for New England homes. They deliver consistent warmth, quick heat, and lower long-term operating costs compared to other fuel types. GEM installs high-efficiency gas furnaces with advanced features like variable-speed blowers and modulating burners for optimal comfort and energy savings. We also offer comprehensive oil-to-gas conversion services.

For homes without natural gas access, oil furnaces provide powerful, reliable heat even on the coldest days. GEM’s technicians are experienced in both traditional and high-efficiency oil systems and can help you upgrade to a cleaner, more efficient unit that meets today’s energy standards.

Electric furnaces are a clean, safe, and dependable option for homes that prefer or require all-electric systems. They’re simple to maintain and offer steady performance, especially when paired with efficient insulation and modern thermostats. GEM’s experts can guide you through system selection and installation to ensure your home stays cozy without wasted energy.

Looking to make your home more sustainable? GEM offers solar-assisted heating options that harness renewable energy to supplement your furnace’s power. By integrating solar technology, homeowners can reduce their carbon footprint and utility bills while maintaining reliable comfort through the winter.

GEM is here for all your heating needs in New England including residential and commercial HVAC services. We also work on:

  • Horizontal Furnaces: For smaller spaces, horizontal furnaces are installed on their side, perfect for attics, crawl spaces, or tight basements.
  • Downflow Furnaces: Suitable for attics or other high placements, downflow models pull in air from above, distributing it downwards.
  • Horizontal Furnaces: For smaller spaces, horizontal furnaces are installed on their side, perfect for attics, crawl spaces, or tight basements.

Why Homeowners Trust GEM for Furnace Installation

When it’s time to replace or install a furnace, you deserve a partner who makes the process simple, transparent, and reliable.

At GEM, we’ve built our reputation on doing things the right way, because your comfort and safety come first.

For over 75 years, GEM has kept Rhode Island and Southeastern Massachusetts homes warm through every kind of winter. Our team of NATE-certified technicians and factory-trained installers brings the experience and care that only decades of local service can provide.

We know furnace issues can’t wait. GEM offers emergency HVAC services with same-day appointments, transparent pricing, and no hidden fees. From quote to completion, you’ll always know what to expect.

You shouldn’t have to juggle multiple contractors. GEM is your one call for HVAC, plumbing, electric, and drains. So if your installation needs electrical upgrades, venting adjustments, or thermostat wiring, we handle it all in-house.

From our friendly call center to our courteous technicians, GEM treats every home like it’s our own. We show up on time, respect your space, and stand by our work—every single time.

As a Mass Save Heat Pump Installer, Carrier Factory Authorized Dealer, and National Grid Value Plus Installer, GEM helps homeowners access rebates, incentives, and high-efficiency systems that keep you comfortable while lowering energy costs.

With our Home Comfort Club Membership, you get year-round peace of mind: priority scheduling, annual tune-ups, and exclusive discounts on all GEM services. It’s our way of rewarding loyal customers and protecting your investment long term.

Smart thermostat installation by GEM HVAC technician

(833) 222-2953


customer and technician interaction

Our GEM Family Cares for Your System’s Entire Life

Your furnace works hard through every New England winter. Regular maintenance keeps it running efficiently, safely, and reliably for years to come.

Our Home Comfort Club makes maintenance easy with annual tune-ups, priority scheduling, and discounts on repairs. We catch problems before they become emergencies and keep your system running the way it should, year after year.


Schedule Your Furnace Installation with GEM

With 75+ years of experience, same-day service, and a team of certified HVAC professionals, GEM makes furnace installation simple, reliable, and stress-free.

From your first consultation to your final quality check, we’re here to guide you every step of the way—with honesty, transparency, and craftsmanship you can trust. Whether you’re upgrading an old system or installing a brand-new furnace, GEM ensures your home stays warm, efficient, and comfortable all winter long.

Don’t wait for the cold to catch up. Call GEM at (833) 222-2953 to schedule your furnace repair today. 

GEM technician in front of service truck


Other HVAC Services You May Need

Furnace installation is just one of GEM’s comprehensive range of heating and cooling services. Browse our other services below.


Frequently Asked Questions

How do I know if it’s time to replace my furnace?

Most furnaces last around 15–20 years. If you’re noticing higher energy bills, uneven heating, frequent repairs, or strange noises, it may be time to replace your system. A GEM technician can help you determine the best next step during a professional inspection. For a quick way to estimate if it’s better to repair or replace your furnace, use the $5,000 rule. Multiply the cost of the furnace repairs by the age of your system. If that number is more than $5,000, then replacement is likely the smarter long-term option.

What size furnace do I need for my home?

The right furnace depends on your home’s size, layout, insulation, and heating needs. GEM’s HVAC specialists perform a full load calculation to recommend the ideal system for maximum comfort and efficiency.

How long does a furnace installation take?

In most cases, a furnace installation can be completed in one day. GEM’s licensed team arrives on time, handles the entire process safely, and makes sure your new system is fully tested before we leave.

What brands or types of furnaces does GEM install?

GEM installs a wide range of energy-efficient gas, oil, and electric furnaces from trusted manufacturers—including Carrier, a brand we’re proud to represent as a Carrier Factory Authorized Dealer.

Will a new furnace help lower my energy bills?

Yes! Newer furnaces operate far more efficiently than older models. Upgrading can reduce your energy use, lower monthly bills, and improve your home’s comfort—especially when installed and tuned by GEM’s NATE-certified technicians.

Can GEM remove my old furnace?

Yes! We safely remove and dispose of your old unit as part of your installation service, so you don’t have to worry about cleanup or disposal.

How do I maintain my new furnace after installation?

Regular maintenance is key to keeping your furnace running efficiently. GEM offers seasonal tune-ups and our Home Comfort Club Membership, which includes annual inspections, priority scheduling, and exclusive discounts on repairs and services.

How do I schedule a furnace installation with GEM?

You can book online anytime or call our friendly customer service team at [phone number] to schedule an appointment. We’ll find a time that works for you and ensure your installation is done right the first time.

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