Stay Warm All Winter with Professional Furnace Installation

When temperatures drop in Rhode Island and Southeastern Massachusetts, your home should feel like a warm retreat.

Whether you’re replacing an outdated system or installing a furnace for a new home build, GEM Plumbing & Heating Services, LLC delivers reliable comfort you can count on. Our licensed HVAC experts handle every step of your installation with care, from helping you choose the right furnace for your home to ensuring it runs efficiently for years to come.

With same-day availability, upfront pricing, and award-winning service, GEM makes it easy to upgrade your comfort without the stress.

Experience the difference of local expertise and decades of trust. Book your furnace installation today and enjoy peace of mind all season long.

(833) 222-2953

GEM Technicial Inside Van


(833) 222-2953

Need a New Furnace? We’re in Your Neighborhood!

GEM isn’t some major nationwide chain; we’re local to Massachusetts and Rhode Island, and we’re passionate about helping our neighbors stay warm through every New England winter.

Our team understands the unique heating challenges that come with this region’s freezing temperatures, unpredictable weather, and mix of historic and modern homes. When you need a new furnace, we’re right here, ready to provide fast, professional installation with honest guidance and dependable service.


Skilled employees

Trucks on the Road

Years in Business

Emergency Service


What to Expect During a GEM Furnace Installation

At GEM Plumbing & Heating Services, LLC, we believe great service starts with clear communication. When you choose GEM for your furnace installation, we handle every detail—so you can sit back and enjoy a warm, comfortable home.

Here’s a look at our furnace installation process, from start to finish:

Book your appointment online or by phone. Our friendly customer service team will find a convenient time for one of our licensed HVAC specialists to visit your home.

Your technician will inspect your current system, measure your space, and evaluate your heating needs. We’ll recommend the right furnace type, size, and efficiency level for your home and budget, then provide a clear, detailed estimate before any work begins. 

No hidden fees or surprise add-ons. We’ll also review available rebates, financing options, and energy incentives to help you save.

Our team arrives on time, ready to work. We’ll remove your old system, prepare the area, and install your new furnace safely and efficiently. We treat your home with respect, protecting floors and cleaning up before we leave.

Once installation is complete, we thoroughly test your furnace to ensure it’s operating safely and efficiently. We’ll walk you through your new system, show you how to use your thermostat, and answer any questions. 

Before we wrap up, we perform a final inspection to confirm everything meets GEM’s high standards. You’ll receive all warranty information and maintenance recommendations to keep your system in top shape.

From start to finish, GEM makes furnace installation simple, professional, and stress-free.

Ready to get started? Call to book a furnace installation appointment with our team today.

Female Gem Plumbing & Heating employee sitting at a desk smiling

(833) 222-2953


What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 9481 reviews
Andria Connors
14 hours ago
I had 3 kitchen electric outlets not working. Steve & Tim came, checked the circuit breaker box and explained & fixed the electrical problem for me!
June Mandosa
23 hours ago
Great job, fixed the problem!
James called explaining he was at our cottage for AC maintenance and checking on our new system. Quick, easy, efficient and clean and Courteous.
Sue
1 day ago
Excellent service
Kevin Hall
1 day ago
The team showed up and were able to clear my blockage quickly and professionally. They helped me get everything back in its place as well before leaving. I would definitely contact them again for future work.
Frank Kenney
2 days ago
Aaron was very professional, explaining the needed repairs, installing the parts, and summarizing everything when he was complete. There were no surprises regarding costs etc. Great job, Aaron!
Paul Hermenau
2 days ago
Luis and Edwin did an OUTSTANDING job in replacing my old furnace with a new one. They were thorough in every aspect of the job. From removal to the new install and clean up. Very professional and answered any questions I had. I can't thank them enough for the excellent Jobe they performed. 👍👍👍👍 Dennis arrived on time and reviewed the new furnace hookups both gas and electrical in a timely and professional manner. Excellent job 👏
Brian Selby
4 days ago
Nice people to work with. Aaron was knowledgeable.
Eaven though I was very specific what toilet I wanted they put the wrong one in.
Robert Mustard
5 days ago
Stephen was great. Got our heating system controls to work. Friendly & efficient.
Mike D
5 days ago
The GEM techs were outstanding. They arrived early and did a thorough evaluation of our heating system. We. Have been very please with the professionalism, courtesy, and timely service GEM has provided us in the past and today. We are pleased we secured the maintenance plan. It is nice to know your home will be well protected. 5 stars+. Thank you.
joyce jozwicki
5 days ago
Workers were capable, efficient, polite, and friendly. A pleasure to work with
peter talbot
6 days ago
Very nice man and very efficient
Hiram Rodriguez
6 days ago
My water dies last night and GEM had a tech on call that came over assessed the situation and emptied the tank to avoid further issues . This morning the installation team arrive early, explained what could be done and went about replacing my tank. It was a smooth process which was appreciated given the circumstances. The techs were great and very personable. The left the site clean and made sure I was all set before leaving.
AM Johnson
6 days ago
Always reliable , professional and excellent customer service.
Bill Carey
7 days ago
Very pleasant and informative. Obviously is positive about Gem. Because of associates like Eric I’m also positive about Hem
Ed Foti
1 week ago
Colin was exceptional. Explained what the problem was and he worked very hard to fix the problem. Also discussed options going forward. Terrific young man.
Professional, thorough, reliable and knowledgeable. I’m glad I chose Gem and will be working with them in the future.
donald dionne
1 week ago
As always, the technicians do a wonderful job and they’re friendly. The only thing I can say negative it’s overpriced and maybe give a better discount to seniors that are retired
Ed Arms
1 week ago
Gem techs redid intake & exhaust venting to improve appearance of difficult installation.
David Polishook
2 weeks ago
No repair was performed at this time I had to pay a diagnostic fee.
Thomas Remillard
2 weeks ago
We had a new furnace installed today and the guys were great professional cleaned up after them self they were very informative they took all waste involved in the job and I will use gem again in the future
Ruth Ruth
2 weeks ago
Tom was very helpful discussing the pump and using the bypass system. we’re under contract
Karen Bell
2 weeks ago
Friendly, professional and informative. Answered all my questions.
Joseph Hoffman
2 weeks ago
Douglas has been to my house before. He is a very exceptional technician and I have confidence in his recommendations. Joe Hoffman

GEM technician portrait in front of GEM service truck

(833) 222-2953

How Do I Know If It’s Time for a New Furnace?

Not every furnace problem means you need a replacement.

Sometimes a repair gets you through a few more seasons. But when your system is old, inefficient, or breaking down repeatedly, replacement makes more financial sense than pouring money into furnace repairs.

Most furnaces last around two decades with regular maintenance. If yours is approaching or past that age, efficiency drops and repairs become more frequent. Upgrading now can save you money and prevent a mid-winter breakdown.

An aging furnace has to work harder to keep your home warm, driving up energy use. A new high-efficiency model—installed by GEM’s NATE-certified team—can help lower your monthly costs while keeping your comfort consistent.

If you’re calling for service multiple times a year, those repair costs add up quickly. Installing a new furnace gives you reliable performance, warranty protection, and long-term peace of mind.

If some rooms feel chilly while others are warm, your furnace may not be distributing air properly. This can indicate worn components, an undersized system, or failing ductwork—all signs it’s time for an upgrade.

Rattling, banging, or grinding sounds—or persistent burning smells—can signal serious internal issues. GEM’s technicians can inspect your system to confirm whether a repair or replacement is the safest option.

Types of Furnaces We Install

Every home has unique heating needs, and GEM offers the expertise and product range to match.

Whether you’re looking for power, efficiency, or sustainability, our team will help you find the furnace that fits your home, your budget, and your comfort goals.

Here’s a look at the types of furnaces we install:

Gas furnaces are one of the most popular and efficient heating solutions for New England homes. They deliver consistent warmth, quick heat, and lower long-term operating costs compared to other fuel types. GEM installs high-efficiency gas furnaces with advanced features like variable-speed blowers and modulating burners for optimal comfort and energy savings. We also offer comprehensive oil-to-gas conversion services.

For homes without natural gas access, oil furnaces provide powerful, reliable heat even on the coldest days. GEM’s technicians are experienced in both traditional and high-efficiency oil systems and can help you upgrade to a cleaner, more efficient unit that meets today’s energy standards.

Electric furnaces are a clean, safe, and dependable option for homes that prefer or require all-electric systems. They’re simple to maintain and offer steady performance, especially when paired with efficient insulation and modern thermostats. GEM’s experts can guide you through system selection and installation to ensure your home stays cozy without wasted energy.

Looking to make your home more sustainable? GEM offers solar-assisted heating options that harness renewable energy to supplement your furnace’s power. By integrating solar technology, homeowners can reduce their carbon footprint and utility bills while maintaining reliable comfort through the winter.

GEM is here for all your heating needs in New England including residential and commercial HVAC services. We also work on:

  • Horizontal Furnaces: For smaller spaces, horizontal furnaces are installed on their side, perfect for attics, crawl spaces, or tight basements.
  • Downflow Furnaces: Suitable for attics or other high placements, downflow models pull in air from above, distributing it downwards.
  • Horizontal Furnaces: For smaller spaces, horizontal furnaces are installed on their side, perfect for attics, crawl spaces, or tight basements.

Why Homeowners Trust GEM for Furnace Installation

When it’s time to replace or install a furnace, you deserve a partner who makes the process simple, transparent, and reliable.

At GEM, we’ve built our reputation on doing things the right way, because your comfort and safety come first.

For over 75 years, GEM has kept Rhode Island and Southeastern Massachusetts homes warm through every kind of winter. Our team of NATE-certified technicians and factory-trained installers brings the experience and care that only decades of local service can provide.

We know furnace issues can’t wait. GEM offers emergency HVAC services with same-day appointments, transparent pricing, and no hidden fees. From quote to completion, you’ll always know what to expect.

You shouldn’t have to juggle multiple contractors. GEM is your one call for HVAC, plumbing, electric, and drains. So if your installation needs electrical upgrades, venting adjustments, or thermostat wiring, we handle it all in-house.

From our friendly call center to our courteous technicians, GEM treats every home like it’s our own. We show up on time, respect your space, and stand by our work—every single time.

As a Mass Save Heat Pump Installer, Carrier Factory Authorized Dealer, and National Grid Value Plus Installer, GEM helps homeowners access rebates, incentives, and high-efficiency systems that keep you comfortable while lowering energy costs.

With our Home Comfort Club Membership, you get year-round peace of mind: priority scheduling, annual tune-ups, and exclusive discounts on all GEM services. It’s our way of rewarding loyal customers and protecting your investment long term.

Smart thermostat installation by GEM HVAC technician

(833) 222-2953


customer and technician interaction

Our GEM Family Cares for Your System’s Entire Life

Your furnace works hard through every New England winter. Regular maintenance keeps it running efficiently, safely, and reliably for years to come.

Our Home Comfort Club makes maintenance easy with annual tune-ups, priority scheduling, and discounts on repairs. We catch problems before they become emergencies and keep your system running the way it should, year after year.


Schedule Your Furnace Installation with GEM

With 75+ years of experience, same-day service, and a team of certified HVAC professionals, GEM makes furnace installation simple, reliable, and stress-free.

From your first consultation to your final quality check, we’re here to guide you every step of the way—with honesty, transparency, and craftsmanship you can trust. Whether you’re upgrading an old system or installing a brand-new furnace, GEM ensures your home stays warm, efficient, and comfortable all winter long.

Don’t wait for the cold to catch up. Call GEM at (833) 222-2953 to schedule your furnace repair today. 

GEM technician in front of service truck


Other HVAC Services You May Need

Furnace installation is just one of GEM’s comprehensive range of heating and cooling services. Browse our other services below.


Frequently Asked Questions

How do I know if it’s time to replace my furnace?

Most furnaces last around 15–20 years. If you’re noticing higher energy bills, uneven heating, frequent repairs, or strange noises, it may be time to replace your system. A GEM technician can help you determine the best next step during a professional inspection. For a quick way to estimate if it’s better to repair or replace your furnace, use the $5,000 rule. Multiply the cost of the furnace repairs by the age of your system. If that number is more than $5,000, then replacement is likely the smarter long-term option.

What size furnace do I need for my home?

The right furnace depends on your home’s size, layout, insulation, and heating needs. GEM’s HVAC specialists perform a full load calculation to recommend the ideal system for maximum comfort and efficiency.

How long does a furnace installation take?

In most cases, a furnace installation can be completed in one day. GEM’s licensed team arrives on time, handles the entire process safely, and makes sure your new system is fully tested before we leave.

What brands or types of furnaces does GEM install?

GEM installs a wide range of energy-efficient gas, oil, and electric furnaces from trusted manufacturers—including Carrier, a brand we’re proud to represent as a Carrier Factory Authorized Dealer.

Will a new furnace help lower my energy bills?

Yes! Newer furnaces operate far more efficiently than older models. Upgrading can reduce your energy use, lower monthly bills, and improve your home’s comfort—especially when installed and tuned by GEM’s NATE-certified technicians.

Can GEM remove my old furnace?

Yes! We safely remove and dispose of your old unit as part of your installation service, so you don’t have to worry about cleanup or disposal.

How do I maintain my new furnace after installation?

Regular maintenance is key to keeping your furnace running efficiently. GEM offers seasonal tune-ups and our Home Comfort Club Membership, which includes annual inspections, priority scheduling, and exclusive discounts on repairs and services.

How do I schedule a furnace installation with GEM?

You can book online anytime or call our friendly customer service team at [phone number] to schedule an appointment. We’ll find a time that works for you and ensure your installation is done right the first time.

Redeem Offer

Your Promotional Selection Has Been Applied!

This field is for validation purposes and should be left unchanged.
Newsletter Signup
This field is hidden when viewing the form