October Is Breast Cancer Awareness Month

Proceeds of New Installations to Benefit The Gloria Gemma Breast Cancer Research Foundation

Stay Prepared for Power Outages

Power outages can disrupt your home quickly, affecting comfort, safety, and your ability to carry out everyday tasks.

The longer your power is out, the more challenging it becomes to maintain normal routines and protect essential systems in your home. A dependable backup generator helps keep everything running when utility power isn’t available.

GEM Plumbing & Heating Services, LLC, helps homeowners across Southeast Massachusetts and Rhode Island upgrade to properly sized, dependable home generator systems. Our team guides you through the replacement process and ensures your home is equipped to stay powered and protected year-round with greater peace of mind.

(833) 222-2953

GEM technician installing outdoor air conditioning unit


A Trusted Local Team for Reliable Backup Power

Serving Southeast Massachusetts and Rhode Island with a strong understanding of the conditions that impact your home.

GEM has supported homeowners across the region since 1949, building trust through dependable service and a consistent focus on doing the job right. Our team understands the challenges New England weather can bring, from coastal storms to heavy snow, and applies that local experience to every generator replacement, delivering reliable power solutions.

Years in Business

Skilled employees

Emergency Service

Trucks on the Road


(833) 222-2953

Quick Scheduling and Around-the-Clock Support for Generator Problems

Flexible scheduling and emergency availability make it easier to take action when your generator can’t be relied on.

When backup power is uncertain, waiting days for service isn’t practical. GEM’s team works to get you scheduled quickly, with same-day appointments often available so your system can be evaluated and next steps can be put in motion without delay. If the situation is urgent, 24/7 emergency service is available to address immediate risks and help you stay protected.

Our Generator Replacement Process in MA and RI

It’s frustrating when you can’t count on your generator to kick on when an outage strikes.

At GEM, we help take the stress off your plate with quick and easy generator replacement services. Throughout the whole process, we’ll be here to guide you, answer your questions, and make sure your home is set up for reliable backup power.

Book online or call our team to choose a time that works for you. We offer prompt service across Southeast Massachusetts and Rhode Island to get your project moving quickly.

A licensed GEM electrician will evaluate your current generator, electrical setup, and household power needs. Then we’ll recommend a properly sized system that keeps your essential appliances and systems running during an outage.

We safely remove your old generator and install your new system according to all local codes and manufacturer specifications. Our team ensures every connection is secure and built for long-term reliability.

Before we leave, we fully test your new generator to confirm it’s operating correctly. We’ll also walk you through how it works and answer any questions so you feel fully prepared for the next power outage.

GEM Plumbing u0026amp; Heating call center representative at desk

(833) 222-2953


GEM technician standing beside branded service van

(833) 222-2953

Here’s How to Tell if You Need a New Generator

If your system is showing signs of wear or inconsistent performance, it may be time to consider a replacement.

If your generator needs regular repairs or service calls, it may be reaching the end of its lifespan. Ongoing issues can quickly add up, making replacement the more reliable and cost-effective option.

A standby generator should turn on automatically when the power goes out. If it hesitates, struggles, or fails to start at all, your home could be left unprotected during an outage.

If lights flicker, appliances struggle, or your system can’t power essential equipment, your generator may be undersized or losing capacity. A replacement ensures your home gets the dependable coverage it needs.

Outdoor generators are exposed to the elements year-round. Significant rust, corrosion, or physical damage can impact performance and signal it’s time for an upgrade.

Proudly Serving Southeast Massachusetts and Rhode Island

You shouldn’t have to scramble looking for answers when the power goes out.

At GME, we’ve been serving the local area for generations. Our solutions are rooted in providing you with the best possible experience from start to finish. We’re proud to be the electrical team trusted by local residents.

For decades, families across Rhode Island and Southeastern Massachusetts have relied on GEM for dependable, long-term solutions. Our history is built on trust, integrity, and consistent results.

When you’re dealing with a generator issue, time matters. With a fleet of over 500 trucks and same-day availability, we’re ready to respond quickly.

Our team is fully licensed, highly trained, and committed to completing every generator replacement safely and professionally. You can feel confident knowing your home is in skilled hands.

We explain your options in plain language and provide straightforward recommendations. You’ll receive the honest guidance you need to help you make the best decision for your home.

We don’t believe in one-size-fits-all solutions. Your generator is carefully selected and installed to meet your home’s specific power needs.

Beyond electrical services, GEM provides plumbing, heating, cooling, and drain solutions. That means one trusted partner for your entire home.

GEM is committed to supporting homeowners well beyond the initial service, building relationships based on consistency, trust, and reliable results.


What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 9540 reviews
Maryellen P
19 hours ago
I am more than happy with the services provided. GEM removed and installed my new Boiler system in one day. Their employees are all exceptional. Thank you GEM.
Steven Matfis
19 hours ago
Seeking repair of a leaking water supply connection and shutoff valve to a pedestal sink along with a leaking faucet handle, I entered info on GEM’s website this morning. I received a prompt callback from Gena who was friendly and helpful. An appointment was able to be arranged for about 6 hours later. The plumbers Joe and Baxter arrived on time and took care of all the problems in a professional manner leaving their work area and sink perfectly clean. This was the first time working with GEM. I was quite impressed and would certainly seek their help should the need arise.
Annele Amolins
21 hours ago
Efficient, friendly, prompt response! Great job!
Katherine Medas
22 hours ago
Renewed our contract at 1:00pm, and Jacob was out performing our yearly maintenance at 2:00. Great service!
John Cannon
1 day ago
Aaron was very helpful to me as i was investigating options so updating my water heater.
Doug Dustin
1 day ago
I would recommend Nathan and Colin and GEM in the event of a plumbing emergency and or issue. Timely, professional and solved our problem! Thanks
Jamesie Gifford
2 days ago
Anthony was amazing very happy with the service that I received. Thank you!!!!
I am still waiting for an email from office about another water heater options.
jkmlbx 52
2 days ago
Joan did an awesome job if I could I would give him 10 stars
tracey baker
2 days ago
Walter and Anthony did a great job and very knowledgeable.
Denise Norden
2 days ago
Replaced our gas clothes dryer, so we needed the old one disconnected and the new one connected which included replacing the dryer vent. The service people from GEM did a great job in a very reasonable amount of time.
Adam Tankanow
2 days ago
John from GEM was a delight: on time, thorough, and open and honest about the work that was being done.
Kevin Lamphier
2 days ago
Smart , personable and honest.
on time,pleasant tech did a good job knowledgeable
tom johnson
3 days ago
David did a terrific job repaired a couple of switches on the water heater repair a leaky pipe and also flushed the system and bleed the air out of it very professional very happy With his work Would use them again
Peter Gauvin
3 days ago
Friendly, honest and upfront about what they are going to do …
James Kakish
3 days ago
Anthony was great.
Aya Kamil
3 days ago
mason was great got the job done quickly and efficiently
Don Gignac
3 days ago
Rainey did an excellent job in assessing our issues with our central air system. He was thorough in his evaluation and then explained the best course of action for us to take in remediating the problem. He also performed an annual check of our hot water heater and our gas furnace. He identify a couple of issues during the review and explained those to me.
Stephen Crowell
4 days ago
Christopher did a very good job. Explained everything very well.
Bob Slott
4 days ago
Douglas was courteous and efficient.
John Walsh
4 days ago
Very professional , great communicator, also neat and tidy. Aaron is very knowledgeable and professional.
Donald Watts
5 days ago
The techs were early and all I did was show them the generator. They did their job with no problems
Janet Secatore
5 days ago
Sorry for the delay in rating the service I got for my HVAC checkup in September. It went as expected and the two service men were efficient, courteous and communicative. Thanks!
Daniel Linger
6 days ago
In a world where you call HVAC companies and either get no answer, an AI receptionist or a human who takes all your information just to tell you they can’t service you until next week, these guys were a breath of fresh air! Same day service. Fair price. Incredibly kind people from the receptionist to the service worker. Thank you guys!

Support Your Generator with Regular Electrical Maintenance

GEM’s Home Comfort Club helps keep your home’s systems working together more reliably through regular electrical, HVAC, and plumbing maintenance.

Even though generator service isn’t included, the systems it depends on still benefit from consistent care. Electrical inspections help address wiring and connection issues, while HVAC and plumbing maintenance support overall system performance and reduce strain across your home.

As a member, you receive scheduled service, priority access, and ongoing oversight that makes it easier to stay ahead of potential problems. Join the Home Comfort Club today to simplify maintenance, reduce unexpected issues, and keep your home’s systems running reliably year-round.

customer and technician interaction


GEM technician entering service vehicle for home repair visit

(833) 222-2953

GEM Will Help You Find the Right Generator For Your Home

Different generators come with different capacities and features, and choosing the right one can feel overwhelming.

Think about which appliances and systems you want to run during an outage. A professional load calculation ensures your generator can handle your essential equipment without overloading.

Generators can run on natural gas, propane, or diesel. We’ll review your home’s existing fuel sources to determine the most efficient and practical option.

Standby generators turn on automatically when the power goes out, offering seamless protection. This is especially important for homes with medical devices or critical systems.

Modern generators are designed to run more quietly, but placement still matters. We’ll help determine the ideal location that meets local codes and keeps noise to a minimum.


Schedule Your Generator Replacement With GEM

Make sure your home is prepared for any outage with generator replacement services from GEM!

Proudly serving homeowners in Southeast Massachusetts and Rhode Island, GEM takes the time to assess your home’s specific power needs and recommend a generator you can rely on when it matters most.

From evaluation through generator installation and testing, our licensed electricians handle every detail with professionalism and care, backed by decades of trusted experience. Schedule your generator replacement with GEM today to ensure your home stays prepared and protected.

GEM technician in front of service truck



Frequently Asked Questions About Generator Replacement

How long does a generator replacement take?

Most generator replacements can be completed in a day, depending on the complexity of the installation and site conditions. GEM will provide a clear timeline during your in-home assessment so you know exactly what to expect.

How do I know what size generator I need?

Generator sizing depends on your home’s square footage and the number of systems and appliances you want powered during an outage. Our licensed electricians perform a detailed load calculation to ensure your new system can handle your essential needs without overloading.

What’s the difference between a standby generator and a portable generator?

A standby generator is permanently installed and turns on automatically when the power goes out. Portable generators require manual setup and typically power only limited appliances, making standby systems the more convenient and reliable long-term solution.

Do you offer emergency generator replacement services?

Yes. If your current generator fails or cannot keep up during an outage, GEM provides prompt generator replacement services across Southeast Massachusetts and Rhode Island. Our team works quickly to restore dependable backup power and protect your home.