4.6
Based on 8756 reviews
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Carrier Residential Factory Authorized Dealer
North American Technician Excellence - NATE - Certifying the Finest in HVACR
Mass Save | Heat Pump Installer

Your Smithfield Home Runs Better with GEM

Smithfield homeowners expect more, and they should.

This town has invested in itself for generations, from the orchards that gave Apple Valley its name to the well-maintained homes throughout Greenville, Georgiaville, and Stillwater.

Properties here reflect pride of ownership and the resources to do things right. That standard should extend to your HVAC, plumbing, and electrical service. When systems need attention, you want professionals who match your expectations: punctual, prepared, and capable of quality work.

GEM Plumbing & Heating Services, LLC has delivered that level of service since 1949. When your family needs heating, cooling, plumbing or electrical services in Smithfield, trust ours. Call GEM today.

Years in Business

Skilled employees

Emergency Service

Trucks on the Road


(833) 222-2953

Service That Meets Your Standards

You’ve invested in your Smithfield home. The companies you hire should treat that investment with respect.

GEM brings 75 years of experience to every service call. Our technicians arrive on time, protect your property, and complete work that holds up to scrutiny. We explain what we find, provide clear options, and never cut corners.

When home systems need professional attention, the experience should be as straightforward as the repair. We deliver both with honest communication, skilled technicians, and results that meet Smithfield homeowners’ expectations.


Why Smithfield Neighbors Choose GEM

Three-quarters of a century serving Rhode Island families with professional service and quality workmanship.

Every GEM technician, plumber, and electrician holds proper licensing, passes background screening, and maintains NATE certification.

Our fleet of 500 service vehicles and team of 700 professionals ensures prompt response throughout Smithfield.

Your schedule matters. We respond quickly so small problems don’t disrupt your life.

From our attentive call center to our professional technicians, your satisfaction guides our work.

Members receive priority scheduling, maintenance discounts, and regular service that protects your home investment.

Carrier Factory Authorized Dealer and National Grid Value Plus Installer certifications demonstrate our commitment to quality.

Smithfield is part of our service area, and we take pride in maintaining the standards local homeowners expect.


Getting the Help You Need Is Simple

Smithfield homeowners deserve service that respects their time and their property.

When heating, cooling, plumbing, or electrical systems need attention, our team responds with professionalism and expertise. From scheduling to completion, we make the process efficient and thorough.

Call directly or book online. We’ll match you with an available technician, often for same-day appointments.

Your technician arrives on schedule, assesses the situation carefully, and explains options and pricing before beginning any work.

We complete the job properly, clean up thoroughly, and leave your home better than we found it.

GEM technician working on indoor HVAC system with homeowner

(833) 222-2953

What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 8747 reviews
Anthony was exceptional. He explained everything to me prior to repair. Repaired everything carefully and neatly done. Cleaned everything when done. GREAT JOB!!
Very thorough, efficient and courteous! Chris was extremely professional in completing my AC system maintenance. Thank you for a great job!
. GEM came for heat pump ac semi annual maintenance
As always very pleased to have GEM for all of my plumbing and electrical needs!
Thank you GEM
Was very impressed with Gems
Tech who was able to repair our AC units during our first real heat wave.
Hope to do business with Gem at our new home soon
Thomas from GEM came out today for my annual air-conditioning service, and I couldn’t be more impressed. He performed a thorough inspection, topped off all the necessary fluids, checked and adjusted my filters, and made sure everything was running smoothly and efficiently.

What really went above and beyond was that he noticed a hornets’ nest growing next to my air-conditioning unit and took care of it for me on the spot. That was something I hadn’t even realized needed attention, and it saved me from a potentially unpleasant surprise later on!

Thomas was professional, knowledgeable, and incredibly helpful throughout the entire visit. It’s rare to find someone who pays such close attention to the details and takes such pride in their work. GEM is fortunate to have him on their team. Thank you, Thomas, for the outstanding service!
Technicians were highly qualified. Very knowledgeable and professional. Respectful towards me and my home. Completed installation with in timeframe and cleaned up the areas they worked in. My issue is with whoever issued the system’s equipment. After 6 hours of working the technicians discovered they had been given the wrong system until! Resulting in them having to return for another 6 hour work day! This resulted in an additional day of inconvenience for myself and my family. No one from the Gem administration/management team has contacted me to apologize or offer reconciliation. I am happy with the product and the performance of the technical staff. But not with the treatment from management.
We had a tree branch fall and take out all of our electric equipment. GEM answered immediately and got someone out quickly. Mike Alberto got the job done quickly and explained everything as he went along. Great job!
I would recommend Corey Mayo for his expertise and would love to take his service again when needed
Above and beyond. John was extremely helpful.
Wonderful from start to finish! On time, great communication and follow-up, professional, clean and courteous. I’m very happy with Gem and my heat pumps! Highly recommend!
GEM came through in a very stressful situation. Having a sewer pipe collapse is a homeowner nightmare! They arranged everything from permitting to repair. The technicians were so professional. Johnathan was great!
Thank you for the work at our home. We appreciate you working through the issue until full resolution. Great work!
Marcello and his partner did a great job fixing a burst pipe that was behind a wall and difficult to access. They did a meticulous job.
Douglas was great! Explained conditions of units and recommendations for upkeep!
Updated: Today, we had an issue with a complete drain clog. GEM responded within hours, and fixed the problem. Once again, a great consumer experience.

We've relied on GEM for our plumbing needs for nearly 20 years. This week, they replaced the lead pipe bringing water into our home, a major project. GEM coordinated with city permit and water authorities, and got the job done in less than a day. Quick response, friendly competent technicians. A great experience.
Steve Gray and Nem were the best! They were extremely professional, efficient and knowledgeable. Great service!
GEM work withe to provide a very positive outcome to my problem. Great customer service and very patient with an upset customer.
Isaac was here today to do the yearly maintenance on our generator. He was courteous, professional and explained everything very clearly.
Fast and efficient work and John was very friendly.
Professional and willing to spend time working on an issue.we will need additional tests to remedy the situation.
William Monterio and his coworker did a fantastic job assisting our family. We had a big job! They did so well. They were skilled and professional. We are thankful we called Gem because we knew you would have the tools we needed for a successful repair. Thank you!
The technician did a great job!
Very satisfied with the work .
The technician was pleasant and respectful of my home.
This is the company for you. All your services. Tyler was on time. Diagnostic completed. Problem solved. Personal service isnt easy to come by these days. So dont hesitate to call Gem !!
This was an emergency situation on a 50 + year old toilet Extremely happy with the work. Gem is my new Plummer
Brody and Nick We’re both excellent! They Fix our air conditioner rapidly, and also told the part that was likely to fail and got everything fixed right away. They also had everything they needed on their truck, which is very helpful because often in these kinds of repair people forget to stock their truck And then you have to Take a second day off of work! They were excellent!

customer and technician interaction

Peace of Mind, Worry-Free

Maintaining your home can be stressful. Let us help.

Preserve your home’s value, extend your equipment’s life span, and ease your worries with our membership plans.

Well-maintained systems run better, last longer, and save you money on energy bills. Regular care prevents breakdowns, extends equipment life, and keeps your home comfortable year-round. When it’s time to sell, buyers notice homes with documented maintenance history.

Our screened, trained, and experienced technicians serve Smithfield homes around the clock. We understand Smithfield’s housing stock. The established colonials and capes throughout Greenville with heating systems that reward proper maintenance. The larger properties in Stillwater and Mountaindale where zoning and system sizing matter. The newer construction mixed with historic homes in Georgiaville where different approaches apply. Our crews have serviced high-efficiency systems in recently built homes, maintained boilers in properties that predate modern insulation, and upgraded electrical panels to support the demands of contemporary living. When a GEM technician arrives at your Smithfield home, they bring expertise appropriate to your property.

With us, you can spend less money to take better care of your home.

Membership plans pay for themselves. You get discounted rates on service, priority scheduling when problems happen, and regular maintenance that prevents expensive emergency repairs. Efficient systems cost less to run, and catching issues early saves you from major expenses down the road.

Keep all parts of your home operating at peak efficiency with regular maintenance tune-ups.

Your HVAC, plumbing, and electrical systems work together to keep your home running. Regular tune-ups ensure everything operates efficiently, safely, and reliably. We inspect, clean, and adjust systems before problems start, so you avoid breakdowns when you need your systems most.


GEM technician performing in-home HVAC service consultation

Heating and Cooling Services in Smithfield, RI

Smithfield’s inland location brings cold winters and warm summers that test every HVAC system.

GEM’s heating and cooling specialists keep Smithfield homes comfortable year-round. Our licensed technicians handle emergency repairs, routine maintenance, and complete installations with the professionalism local homeowners expect.

(833) 222-2953

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Furnaces for Smithfield Homes

Smithfield winters require heating systems that perform reliably and efficiently.

Our furnace team serves homeowners throughout Smithfield with professional installation, repair, and maintenance. We provide thorough assessments and quality workmanship at every step.

  • Furnace Installation: Correct sizing and professional installation deliver efficient heating and long-term reliability for your Smithfield home.
  • Furnace Replacement: When replacement makes sense, we recommend appropriate systems and handle complete installation.
  • Furnace Repair: Prompt diagnosis and effective repairs restore comfort before cold weather creates complications.
  • Furnace Maintenance: Annual service optimizes efficiency, reduces operating costs, and identifies issues before they cause failures.
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Air Conditioning Services in Smithfield

Smithfield summers bring heat and humidity that quality air conditioning handles effectively.

Our cooling specialists provide prompt, professional service for emergency repairs and planned installations. We work efficiently while treating your home with care.

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Heat Pumps

Heat pumps provide efficient heating and cooling from one system, increasingly popular among Smithfield homeowners focused on efficiency.

GEM helps Smithfield homeowners maximize heat pump performance through expert installation, timely repairs, and regular maintenance. Our certified technicians understand these systems thoroughly.

  • Heat Pump Installation: We install high-efficiency heat pump systems configured for year-round comfort in Smithfield homes.
  • Heat Pump Repair: Performance issues get diagnosed and resolved promptly to restore proper operation.
  • Heat Pump Maintenance: Regular service keeps systems running efficiently through seasonal temperature changes.
  • Heat Pump Replacement: When your heat pump no longer performs adequately, we recommend and install upgraded equipment.
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Ductless Mini-Splits

Ductless systems provide zone-by-zone temperature control, ideal for additions, finished spaces, or homes seeking enhanced comfort.

GEM’s ductless specialists design and install systems that heat and cool targeted areas without ductwork modifications. Enjoy efficient, quiet comfort exactly where you want it.

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Boilers

Many Smithfield homes rely on boiler systems for consistent, comfortable heat.

GEM’s heating specialists provide complete boiler services for safe, efficient, reliable operation. We service gas and oil boilers using quality components and proven techniques.

  • Boiler Installation: We install efficient boilers matched to your Smithfield home’s heating requirements and distribution system.
  • Boiler Repair: Our technicians respond promptly to restore heat and verify safe operation.
  • Boiler Maintenance: Annual service prevents costly problems and extends boiler service life significantly.
A piggy bank represents Mass Save rebate savings

Oil-to-Gas Conversions

Converting from oil to natural gas improves efficiency, reduces maintenance, and often lowers fuel costs.

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Radiant Heat

Radiant systems provide even warmth without drafts, dust, or forced-air noise.

GEM installs and maintains radiant heat setups that keep Smithfield homes comfortable from the floor up. Experience consistent temperatures and improved efficiency throughout your living spaces.

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Indoor Air Quality Solutions

The air inside your Smithfield home affects your family’s health and daily comfort.

GEM provides complete indoor air quality services including purification, humidity management, and filtration that removes allergens and contaminants. Maintain the air quality your home deserves.

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Thermostats & Smart Home Devices

Modern thermostats and smart home technology provide precise control over comfort and energy management.

GEM’s technicians install programmable and connected thermostats that help Smithfield homeowners optimize temperature and efficiency. We recommend devices that integrate with your lifestyle and existing systems.

GEM HVAC technician performing outdoor system maintenance

Complete Plumbing Services in Smithfield, RI

Plumbing issues require professional service that matches the quality of your Smithfield home.

GEM’s licensed plumbers serve Smithfield with prompt response, transparent pricing, and workmanship that meets exacting standards. From minor repairs to major installations, we deliver service you can trust.

(833) 222-2953

Water Heaters

Water Heater Repair & Replacement

Reliable hot water keeps your Smithfield household running efficiently.

When water heater performance declines or fails, GEM’s plumbers provide prompt professional service for tank and tankless systems. We help you choose the right solution for your home’s requirements.

  • Traditional Water Heater Installation: We install reliable, efficient tank water heaters sized appropriately for your Smithfield household.
  • Traditional Water Heater Replacement: When your current unit underperforms, we recommend modern replacements with improved efficiency.
  • Traditional Water Heater Repair: Our plumbers diagnose issues accurately and complete repairs that restore full performance.
  • Traditional Water Heater Maintenance: Regular service flushes sediment, inspects components, and helps prevent unexpected failures.
  • Tankless Water Heater Installation: On-demand systems provide unlimited hot water with reduced energy consumption through professional installation.
  • Tankless Water Heater Replacement: Upgrading your tankless unit? We select high-performance models and handle complete installation.
  • Tankless Water Heater Repair: Temperature inconsistencies or error codes get diagnosed and resolved for reliable operation.
  • Tankless Water Heater Maintenance: Annual service keeps tankless systems performing efficiently for years.
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Drain Clog Removal & Sewer Services in Smithfield

Sluggish drains and backup indicate problems that worsen without professional attention.

Smithfield’s mix of housing ages means drain issues vary from property to property. Clogs often signal buildup deeper in your system that requires professional clearing. GEM’s drain specialists restore proper flow throughout Smithfield homes. Preventive service stops recurring problems and protects your plumbing.

  • Kitchen Drains: Grease, food particles, and soap gradually restrict pipes. Professional cleaning removes buildup before complete blockages form.
  • Bathroom Drains: Hair, soap residue, and grooming products accumulate into stubborn clogs standard methods can’t clear.
  • Basement and Utility Drains: Floor drains collect sediment that causes backup during heavy rain if not maintained.
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Water Filtration & Water Quality Improvements

Quality water throughout your Smithfield home protects both your family and your plumbing infrastructure.

Municipal water can carry minerals that affect taste and leave deposits on fixtures. GEM’s water treatment solutions address hardness, sediment, and quality concerns.

  • Water Purifier System Installation: Professional purification delivers cleaner, better-tasting water from every tap in your Smithfield home.
  • Water Softener Installation: Softened water prevents mineral buildup that damages pipes, water heaters, and appliances.
  • Water Softener Maintenance: Regular service maintains resin effectiveness and ensures consistent performance.
  • Water Softener Repair: When your softener cycles improperly or hardness returns, our technicians diagnose and resolve the issue.
  • Water Softener Replacement: Aging softeners lose efficiency; we install modern systems that deliver reliable results.
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Well System & Well Pump Repair

When well pumps malfunction, household water supply stops. GEM provides professional well pump services including installation, repair, and replacement to maintain dependable water flow for Smithfield properties with private wells.

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Kitchen & Bath Remodels

Outdated plumbing fixtures affect both function and value in your Smithfield home.

Quality fixtures improve daily convenience and complement your home’s character. GEM’s plumbers install modern plumbing with proper supply and drainage for reliable performance.

  • Kitchen Faucets
  • Bathroom Faucets & Toilets
  • Garbage Disposal
  • Hot Water Dispenser
  • Drinking Water Filter
  • Appliance Hook Up
  • Cooking Upgrades
  • Spa Bathroom
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Plumbing Leaks

Water stains, musty odors, and dripping sounds often indicate hidden leaks causing progressive damage.

Our technicians use specialized detection equipment to locate leaks precisely, complete permanent repairs, and prevent damage from spreading through walls and floors.

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Hydro Jetting

When standard methods can’t clear stubborn blockages, hydro jetting scours the entire pipe interior with high-pressure water.

This service safely removes buildup and restores full flow capacity to Smithfield drain lines while protecting pipe integrity.

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Sump Pumps

Sump pumps provide essential basement protection during Smithfield’s wet seasons.

A functioning pump protects your home investment from water damage. GEM’s plumbing team installs, maintains, and repairs sump pumps to keep your basement dry.

  • Sump Pump Installation: We install high-capacity pumps designed to protect Smithfield basements effectively.
  • Sump Pump Replacement: When your existing pump ages or struggles, we upgrade to more powerful, reliable models.
  • Sump Pump Repair: If your pump runs constantly, fails to start, or drains slowly, we restore proper operation.
  • Sump Pump Maintenance: Regular testing ensures your pump performs when needed.
GEM HVAC technician installing ceiling fan indoors

Power Your Home With GEM’s Smithfield Electricians

Safe, reliable electricity powers everything in your Smithfield home, from essential systems to modern conveniences.

When electrical issues arise, you need licensed professionals who work safely and solve problems thoroughly. GEM’s electricians provide comprehensive electrical services throughout Smithfield.

(833) 222-2953

Generator Icon

Standby Generator Repair & Installation in Smithfield

Power outages interrupt heating, cooling, refrigeration, and home security until service returns.

GEM installs and services automatic backup generators that activate within seconds of an outage. We handle system selection, professional installation, and ongoing maintenance.

  • Generator Installation: We help select and install properly sized generators that power your Smithfield home’s essential circuits during outages.
  • Generator Replacement: Aging generators lose reliability; we install current models with improved efficiency and performance.
  • Generator Repair: When your generator fails to start or runs poorly, our electricians restore dependable backup power.
  • Generator Maintenance: Scheduled service keeps your generator ready through testing, fluid checks, and component inspection.
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Indoor & Outdoor Lighting Design

Thoughtful lighting design enhances comfort, safety, and aesthetics throughout your Smithfield home and property.

GEM’s licensed electricians complete lighting projects from single fixture updates to comprehensive installations. We work safely with attention to both function and design.

  • Indoor Lighting: Recessed fixtures, pendant lights, under-cabinet illumination, and accent lighting tailored to your Smithfield home’s style.
  • Outdoor Lighting: Durable, efficient landscape and security lighting for walkways, driveways, patios, and yards.
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Electrical Panel Upgrades

Your electrical panel must safely handle your Smithfield home’s power demands plus capacity for future additions.

GEM’s electricians evaluate your current system, explain upgrade options, and install panels that provide reliable power with room for growth.

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Commercial Electrical Services

Smithfield businesses depend on consistent electrical service for efficient, professional operation.

Our commercial electricians serve retail locations, offices, and facilities throughout town. We handle lighting upgrades, panel work, safety inspections, and emergency repairs.

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Surge Protectors

Storm activity and grid fluctuations expose Smithfield homes to damaging power surges.

Whole-home surge protection installed at your electrical panel guards every circuit and connected device against voltage spikes.

Rewiring service icon representing professional plumbing repairs

Rewiring & Wiring Installation

Older Smithfield properties may contain wiring that cannot safely meet modern electrical demands.

Flickering lights, frequently tripped breakers, and warm outlets indicate systems needing professional attention. GEM replaces outdated wiring to current codes.

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EV Chargers

Home charging makes electric vehicle ownership convenient for Smithfield drivers.

GEM’s certified electricians install Level 2 chargers in garages and driveways, providing faster charging and professional wiring that meets safety standards.

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Carbon Monoxide & Smoke Detector Installation

Properly placed and maintained detectors provide critical early warning against invisible dangers.

Our electricians install smoke and CO detectors in optimal locations throughout your Smithfield home and ensure proper operation.

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Smart Home Installation

Connected devices and smart home systems add convenience, efficiency, and control to modern Smithfield homes.

GEM’s electricians install and integrate smart thermostats, lighting controls, security components, and energy monitoring systems.

Ready for Reliable HVAC, Plumbing, and Electrical Services in Smithfield?

Your home deserves service that matches the standards you’ve set for your property.

GEM has served Smithfield and Providence County for over 75 years with expert heating, cooling, plumbing, and electrical services.

Whether you need emergency repair, system replacement, or ongoing maintenance, our team delivers results that meet your expectations.

Give your Smithfield home the service it deserves. Call GEM or schedule online today.

GEM technician in front of service truck


Frequently Asked Questions

What areas does GEM serve in Rhode Island?

GEM provides service throughout Smithfield, greater Providence County, all of Rhode Island, and into Southeastern Massachusetts. Our large team and extensive vehicle fleet enable prompt response, frequently with same-day availability.

How soon can I schedule service?

Same-day appointments are often available. Our scheduling team matches you with the appropriate technician and finds convenient times. Online booking is available around the clock.

Are your technicians licensed and certified?

Yes. Every GEM technician, plumber, and electrician maintains full licensing, insurance, and background clearance. Our HVAC specialists hold NATE certification and complete ongoing factory training.

What types of systems and brands do you service?

We work on all major HVAC, plumbing, and electrical brands and system types. Traditional furnaces, high-efficiency heat pumps, tank and tankless water heaters, and electrical panels from any era all fall within our expertise.

How can I prevent problems with my home systems?

Preventive maintenance protects your investment and catches small issues before they become expensive repairs. GEM’s Home Comfort Club includes regular tune-ups, priority scheduling, and member discounts for Smithfield homeowners.