Installing Traditional and Tankless Water Heaters

From the dishes to showers, hot water plays an important role in daily life.

A quality water heater provides you with the hot water your home needs while keeping energy usage low. At GEM Plumbing & Heating Services, LLC, we help homeowners choose and install the right water heater for their homes. Reach out to GEM today to schedule your water heater installation in Rhode Island and Massachusetts.

(833) 222-2953

Male plumber inspecting a water heater.


(833) 222-2953

Need a New Water Heater? We’re in Your Area!

Homeowners across Rhode Island and Massachusetts know they can count on GEM for all their plumbing needs so when it comes to water heaters, it’s no different!

We have a team of plumbers and a fleet of fully stocked trucks ready to help serve your home. We’re proud to serve your area, and we’re committed to providing prompt, reliable water heater installation you can trust so you’re never left without the hot water your home depends on. Give us a call today to get started!


Skilled employees

Trucks on the Road

Years in Business

Emergency Service


An Easy-to-Follow Installation Process

Water heater problems can be complicated; scheduling the help you need, though, shouldn’t be. At GEM, we developed a 4-step process to bring hot water back to your home. Here’s how to get started with GEM:

Book online or give us a call to schedule a time that works for you. With same-day availability whenever possible, getting help is quick and convenient.

A GEM technician visits your home to assess your hot water needs and existing system. We explain your options clearly and help you choose the right traditional or tankless water heater for your household.

Your new water heater is installed with care and precision, ensuring proper connections, safe operation, and optimal performance. We treat your home with respect and clean up when the job is done.

We test your new water heater, make sure everything is running smoothly, and answer any questions you may have. You’re left with reliable hot water and the confidence that GEM is here if you need us.

Female Gem Plumbing u0026amp; Heating employee sitting at a desk smiling

(833) 222-2953

What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 8763 reviews
Can’t say enough good things about Gem Plumbing and Thomas in particular. I easily got a came day appointment, Thomas the tech was here in the agreed upon window, provided 2 alternative estimates and once we selected, he completed the job right away – no need to make another appointment and come back another day. Great work, and even better service!
Chris A diagnosed my tankless water heater problem and repaired it quickly and efficiently. He answered all my questions with clear answers and was very helpful in alleviating any of my concerns. He gave excellent service!
Fast and knowledgeable service technicians.
William and Mark were excellent! They explained everything that they were doing and included us through the whole process. Would recommend them highly.
Very prompt and professional service!
The service provided by Mark and his partner was incredible. They took the time to explain all details of the situation and even helped make a call to a remediation company. They cleaned up after themselves and were very easy to discuss the repair process with.
Always a pleasure, professional expert service. Solving any problem simple or difficult!
Came even late at night to make sure we had working air conditioning
Excellent, prompt , knowledgeable professional , and so pleasant!!! We Will definitely be using Gem again!!!!
The team that installed the unit (Luis Herrera Mezquita Et al) was very professional and explained things thoroughly. I would highly recommend them.
Great customer service and understanding with us, and answered all our questions.
Knowledgeable technician attended to services thoroughly and had answers to all questions. Also helped with moving some furniture to ensure he could have enough working space. Very well done!
Fast service, clean work and AWESOME service guys!!!
My toilet stopped working this morning. I called Gem Plumbing at around 12:30pm and with an hour or so Nicole Tradd Technician was at my door. She did a fabulous job removing and replacing my toilet. She was very pleasant and friendly from start to finish! Great customer service all around!
Ricky from GEM was awesome. Second time he has taken care of something for us over the years !!!
Outstanding service!
Anthony was exceptional. He explained everything to me prior to repair. Repaired everything carefully and neatly done. Cleaned everything when done. GREAT JOB!!
Very thorough, efficient and courteous! Chris was extremely professional in completing my AC system maintenance. Thank you for a great job!
. GEM came for heat pump ac semi annual maintenance
As always very pleased to have GEM for all of my plumbing and electrical needs!
Thank you GEM
Was very impressed with Gems
Tech who was able to repair our AC units during our first real heat wave.
Hope to do business with Gem at our new home soon
Thomas from GEM came out today for my annual air-conditioning service, and I couldn’t be more impressed. He performed a thorough inspection, topped off all the necessary fluids, checked and adjusted my filters, and made sure everything was running smoothly and efficiently.

What really went above and beyond was that he noticed a hornets’ nest growing next to my air-conditioning unit and took care of it for me on the spot. That was something I hadn’t even realized needed attention, and it saved me from a potentially unpleasant surprise later on!

Thomas was professional, knowledgeable, and incredibly helpful throughout the entire visit. It’s rare to find someone who pays such close attention to the details and takes such pride in their work. GEM is fortunate to have him on their team. Thank you, Thomas, for the outstanding service!
Technicians were highly qualified. Very knowledgeable and professional. Respectful towards me and my home. Completed installation with in timeframe and cleaned up the areas they worked in. My issue is with whoever issued the system’s equipment. After 6 hours of working the technicians discovered they had been given the wrong system until! Resulting in them having to return for another 6 hour work day! This resulted in an additional day of inconvenience for myself and my family. No one from the Gem administration/management team has contacted me to apologize or offer reconciliation. I am happy with the product and the performance of the technical staff. But not with the treatment from management.
We had a tree branch fall and take out all of our electric equipment. GEM answered immediately and got someone out quickly. Mike Alberto got the job done quickly and explained everything as he went along. Great job!
I would recommend Corey Mayo for his expertise and would love to take his service again when needed
Above and beyond. John was extremely helpful.


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(833) 222-2953

Traditional Vs. Tankless: What to Consider

When the time comes to install a new water heater, one of the first choices you’ll need to make is whether you want a traditional or tankless water heater.

Here’s what to consider:

The number of people in your home and how often hot water is used at the same time play a big role in your decision. Larger households or homes with multiple bathrooms may benefit from tankless systems that provide continuous hot water, while smaller households often find traditional tanks meet their needs just fine.

Tankless water heaters are known for their energy efficiency because they heat water only when it’s needed. Traditional water heaters may have lower upfront costs, but they continuously store and reheat water, which can lead to higher energy usage over time.

Traditional water heaters are typically more affordable to install, making them a popular choice for budget-conscious homeowners. Tankless systems often cost more upfront but can provide long-term savings through reduced energy bills and a longer system lifespan.

Tank water heaters require dedicated space to store heated water, which can be a concern in smaller homes or utility rooms. Tankless water heaters are compact and wall-mounted, making them a great option when space is limited.

Signs to Install a New Water Heater

No water heater will last forever.

Over the years, wear and tear can catch up with the system, causing you to replace it with a newer model. At GEM, we’ll help you determine when that time comes so you can install a new system before the old one fails. Look out for signs to install a new water heater, such as:

Most traditional water heaters have a limited lifespan. If your system is nearing or past this range, replacement can help you avoid unexpected breakdowns.

Running out of hot water too quickly or dealing with fluctuating temperatures may mean your system is no longer working efficiently. This is often a sign that internal components are wearing out.

Discolored water coming from your hot taps can indicate corrosion inside the tank. Once rust starts forming, failure may not be far behind.

Our Water Heater Services

GEM offers a complete range of water heater services to meet your needs. Here’s how we can help:

  • Water heater installation: If you’re building a new home or switching to a different type of water heater, our licensed plumbers will ensure your new unit is connected correctly and calibrated for optimal performance.
  • Water heater repair: Lukewarm or discolored water shouldn’t be ignored. Call our repair experts to diagnose and fix any issue quickly.
  • Water heater replacement: If your water heater is over 10 years old or has become unreliable, we’ll help you select and install a replacement that fits your needs and budget.
  • Water heater maintenance: Regular maintenance extends the life of your water heater and helps avoid costly repairs. Our maintenance includes flushing the tank, checking connections, and ensuring everything runs smoothly.
  • Tankless water heater services: Installation, replacement, repair, and maintenance from GEM ensure your tankless system provides endless hot water without a hitch.

Proud to be Your Choice for Water Heater Installation Services in Rhode Island and Massachusetts

Choosing a plumber is a big choice, and we don’t take it lightly when you decide to work with GEM. We understand how stressful it can be when the hot water goes out or when you run into any other plumbing issues.

We’re here to help you make the right choices and feel confident in your water heater installation from start to finish. With clear guidance, dependable service, and a team that puts your comfort first, GEM is ready to restore reliable hot water to your home when you need it most.

Serving Rhode Island and Massachusetts since 1949, GEM understands the homes, systems, and seasonal challenges unique to the area.

With same-day availability whenever possible and a large fleet on the road, help is always close when you need it most.

GEM’s plumbers are highly trained, professional, and respectful of your home, delivering quality work you can feel confident about.

We explain your options in straightforward language so you can make informed decisions—no pressure, no surprises.

From plumbing to HVAC, GEM makes it easy to care for your entire home with one trusted provider.

Homeowners continue to choose GEM because we stand behind our work and put people first, building long-term relationships, rather than just one-time fixes.

White instant water heater installed with circuit breaker on the wall of bathroom with free copy space. Safety first concept.

(833) 222-2953


customer and technician interaction

Our GEM Family Cares for Your System’s Entire Life

Your homes HVAC, plumbing and electrical systems work hard all year. Regular maintenance keeps it running efficiently, quietly, and reliably for years to come.

Our Home Comfort Club makes maintenance easy with annual tune-ups, priority scheduling, and discounts on repairs. We catch problems before they become emergencies and keep your home’s systems running the way they should, year after year.


Work With GEM for Water Heater Installation Service in Rhode Island and Massachusetts

Need a new water heater? Let GEM help!

Whether you’re looking for a tankless or traditional model, GEM is here to help with expert care and professional installation. Give us a call today for traditional and tankless water heater installation services near you!

GEM technician in front of service truck



Water Heater Installation FAQs

How do I know if I need a new water heater or just a repair?

If your water heater is older, leaking, producing rusty water, or no longer providing consistent hot water, replacement may be the better option. A GEM technician can assess your system and help you decide what makes the most sense for your home.

How long does water heater installation take?

Most water heater installations can be completed in a single visit. After evaluating your home and system, our team works efficiently to restore hot water as quickly as possible.

Should I choose a traditional or tankless water heater?

The right choice depends on your household’s hot water usage, space, and budget. GEM explains the pros and cons of each option and helps you choose the best system for your needs.

Do you offer financing for water heater installation?

Yes. GEM offers flexible financing options to help make installing a new water heater more affordable. Our team can walk you through available plans and help you determine if you qualify.

Does GEM provide maintenance after installation?

Absolutely. Through GEM’s Home Comfort Club, homeowners can receive routine maintenance, priority service, and added savings to help keep their water heater running efficiently for years to come.