Installing Traditional and Tankless Water Heaters

From the dishes to showers, hot water plays an important role in daily life.

A quality water heater provides you with the hot water your home needs while keeping energy usage low. At GEM Plumbing & Heating Services, LLC, we help homeowners choose and install the right water heater for their homes. Reach out to GEM today to schedule your water heater installation in Rhode Island and Massachusetts.

(833) 222-2953

Male plumber inspecting a water heater.


(833) 222-2953

Need a New Water Heater? We’re in Your Area!

Homeowners across Rhode Island and Massachusetts know they can count on GEM for all their plumbing needs so when it comes to water heaters, it’s no different!

We have a team of plumbers and a fleet of fully stocked trucks ready to help serve your home. We’re proud to serve your area, and we’re committed to providing prompt, reliable water heater installation you can trust so you’re never left without the hot water your home depends on. Give us a call today to get started!


Skilled employees

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Years in Business

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An Easy-to-Follow Installation Process

Water heater problems can be complicated; scheduling the help you need, though, shouldn’t be. At GEM, we developed a 4-step process to bring hot water back to your home. Here’s how to get started with GEM:

Book online or give us a call to schedule a time that works for you. With same-day availability whenever possible, getting help is quick and convenient.

A GEM technician visits your home to assess your hot water needs and existing system. We explain your options clearly and help you choose the right traditional or tankless water heater for your household.

Your new water heater is installed with care and precision, ensuring proper connections, safe operation, and optimal performance. We treat your home with respect and clean up when the job is done.

We test your new water heater, make sure everything is running smoothly, and answer any questions you may have. You’re left with reliable hot water and the confidence that GEM is here if you need us.

Female Gem Plumbing u0026amp; Heating employee sitting at a desk smiling

(833) 222-2953

What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 9423 reviews
Craig Canha
1 day ago
The Gem technicians did a great job, I highly recommend them.
milo teagan
1 day ago
Mason came out fairly quickly. Checked my toilet and found a small problem. That was it.He was very professional and polite.
Frank Motta
1 day ago
Great team of pros! Accepted the estimate for a mini-split on Thursday and it wss completely installed and operational on Friday ( the next day!) Josh and Tyrone do great work 🤩 Gem is a big company that has many professional employees and a great reputation. I highly recommend them !
August 27 2025 . Another excellent yearly electrical plumbing , & heating checkup by Eric Governo , Brody Lott , Aiden Cunningham and crew. Thanks! Aug 2025 – Excellent service by Jacob and his coworker . Yearly maintenance on our Generator . Great service as always . Routine maintenance appointment for our boiler . Highly recommended . 2025- same great service for our routine maintenance for our central air unit. May 14, 2026 – great yearly central air maintence by Joe and Anthony . Professional and helpful explaining the inspection they preformed August -18 2026 – we had our yearly maintence for our generator . Aiden was the Gem tech that came out and did the yearly maintence. Aiden was excellent answering all my questions regarding the generator . Was a pleasure having Aiden serviced our yearly generator maintenance August 21-2026. Gem tech Richard stopped by today to go over a couple of issues with our central air unit . Excellent visit and service . August 28 2026 – another great professional visit today by ( Senior ) Joseph . Our central air went down and was fixed in less than 24 hours . Thanks again !
Eaven though I was very specific what toilet I wanted they put the wrong one in.
Eric Tacovelli
2 days ago
Excellent service
Jeny M
2 days ago
We are very pleased with the service! We really recommend them ! Thank you!
John Walsh
2 days ago
Very professional , great communicator, also neat and tidy
Nick Nicholson
2 days ago
Gem performed annual maintenance on my BOSCH boiler. I have a maintenance contract with them which gives me a good sense of security. The crew where most professional and did an outstanding job.
Eric Correia
2 days ago
Punctual, professional, polite. Everything was done to my liking and reviewed with me when completed. If you want it done right, call GEM! Steven handled our house today. Great technician.
Kevin Beggs
2 days ago
Another first-rate service visit from GEM Plumbing.
Benjamin Daniel
2 days ago
Brandon and his colleague (whose name I didn't get) were great. They quickly diagnosed my problem, shared a solution, and confirmed the system was operating properly before departing. I thought the price for the service call was reasonable. Both behaved professionally and were courteous and considerate for the duration of the service call.
Patricia Hottel
2 days ago
Victor was kind, knowledgeable, and professional. He took the time to explain in detail what needed to be done, and I felt very confident in his approach.
Michael S
2 days ago
Joan is an outstanding technician. Pleased with his service. Very efficient, knowledgeable and professional.
Jenny D
2 days ago
Michael and Jake were very friendly and professional. They removed an old hanging light fixture and installed a new one. They answered all of my questions and were very patient. Booking an appointment was easy and the rep was also very knowledgeable and friendly.
lynn curran
2 days ago
Eliceo was very thorough and efficient. He and his partner took the time to make sure the job was done to my liking taking me over the system and made sure all my questions were answered. I am very happy with gems hvac service from the estimate and sales to the final installation project.
Lewis Klessel
2 days ago
Chris from GEM came out promptly, diagnosed the issue and fixed a leak in a boiler feed that I had caused trying to hang some floating shelves. Great service from a strong professional who knows what he’s doing!
Allan Alarie
2 days ago
Appreciate fast response to my A/C system problem. Thank you GEM.
Dave Vreeland
3 days ago
David was awesome and proved he's a super amazing quickly got our AC system up and running.
Rebecca James
3 days ago
Very professional and quick
Paul
3 days ago
Excellent professional service from Jonathan!
Deborah Lynch
3 days ago
Ayden is a credit to your GEM team he was pleasant and very knowledgeable.
Geat job with our fall check up for our mini splits, tankless water heater and boiler!!! This was all included in my annual maintenance contract.
carlton windle
3 days ago
Excellent service. They had to come back several times, but finally found the problem – a nail pinching the wire under the wood frame that was put in by Renewal by Anderson. The door bell finally works. Thank you Eric for taking care of it and offering suggestions and to the Handyman( I did not get his name) for putting the molding back on. Carlton & Elaine Windle service and he answered all my questions. He went above and beyond even gluing my sagging insulation back in place and updated all the software. My General Generator is good to go. Thank you Isaac.- Carlton & Elaine Windle
Absolutely the best!! My highest recommendations for Jason!!


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(833) 222-2953

Traditional Vs. Tankless: What to Consider

When the time comes to install a new water heater, one of the first choices you’ll need to make is whether you want a traditional or tankless water heater.

Here’s what to consider:

The number of people in your home and how often hot water is used at the same time play a big role in your decision. Larger households or homes with multiple bathrooms may benefit from tankless systems that provide continuous hot water, while smaller households often find traditional tanks meet their needs just fine.

Tankless water heaters are known for their energy efficiency because they heat water only when it’s needed. Traditional water heaters may have lower upfront costs, but they continuously store and reheat water, which can lead to higher energy usage over time.

Traditional water heaters are typically more affordable to install, making them a popular choice for budget-conscious homeowners. Tankless systems often cost more upfront but can provide long-term savings through reduced energy bills and a longer system lifespan.

Tank water heaters require dedicated space to store heated water, which can be a concern in smaller homes or utility rooms. Tankless water heaters are compact and wall-mounted, making them a great option when space is limited.

Signs to Install a New Water Heater

No water heater will last forever.

Over the years, wear and tear can catch up with the system, causing you to replace it with a newer model. At GEM, we’ll help you determine when that time comes so you can install a new system before the old one fails. Look out for signs to install a new water heater, such as:

Most traditional water heaters have a limited lifespan. If your system is nearing or past this range, replacement can help you avoid unexpected breakdowns.

Running out of hot water too quickly or dealing with fluctuating temperatures may mean your system is no longer working efficiently. This is often a sign that internal components are wearing out.

Discolored water coming from your hot taps can indicate corrosion inside the tank. Once rust starts forming, failure may not be far behind.

Our Water Heater Services

GEM offers a complete range of water heater services to meet your needs. Here’s how we can help:

  • Water heater installation: If you’re building a new home or switching to a different type of water heater, our licensed plumbers will ensure your new unit is connected correctly and calibrated for optimal performance.
  • Water heater repair: Lukewarm or discolored water shouldn’t be ignored. Call our repair experts to diagnose and fix any issue quickly.
  • Water heater replacement: If your water heater is over 10 years old or has become unreliable, we’ll help you select and install a replacement that fits your needs and budget.
  • Water heater maintenance: Regular maintenance extends the life of your water heater and helps avoid costly repairs. Our maintenance includes flushing the tank, checking connections, and ensuring everything runs smoothly.
  • Tankless water heater services: Installation, replacement, repair, and maintenance from GEM ensure your tankless system provides endless hot water without a hitch.

Proud to be Your Choice for Water Heater Installation Services in Rhode Island and Massachusetts

Choosing a plumber is a big choice, and we don’t take it lightly when you decide to work with GEM. We understand how stressful it can be when the hot water goes out or when you run into any other plumbing issues.

We’re here to help you make the right choices and feel confident in your water heater installation from start to finish. With clear guidance, dependable service, and a team that puts your comfort first, GEM is ready to restore reliable hot water to your home when you need it most.

Serving Rhode Island and Massachusetts since 1949, GEM understands the homes, systems, and seasonal challenges unique to the area.

With same-day availability whenever possible and a large fleet on the road, help is always close when you need it most.

GEM’s plumbers are highly trained, professional, and respectful of your home, delivering quality work you can feel confident about.

We explain your options in straightforward language so you can make informed decisions—no pressure, no surprises.

From plumbing to HVAC, GEM makes it easy to care for your entire home with one trusted provider.

Homeowners continue to choose GEM because we stand behind our work and put people first, building long-term relationships, rather than just one-time fixes.

White instant water heater installed with circuit breaker on the wall of bathroom with free copy space. Safety first concept.

(833) 222-2953


customer and technician interaction

Our GEM Family Cares for Your System’s Entire Life

Your homes HVAC, plumbing and electrical systems work hard all year. Regular maintenance keeps it running efficiently, quietly, and reliably for years to come.

Our Home Comfort Club makes maintenance easy with annual tune-ups, priority scheduling, and discounts on repairs. We catch problems before they become emergencies and keep your home’s systems running the way they should, year after year.


Work With GEM for Water Heater Installation Service in Rhode Island and Massachusetts

Need a new water heater? Let GEM help!

Whether you’re looking for a tankless or traditional model, GEM is here to help with expert care and professional installation. Give us a call today for traditional and tankless water heater installation services near you!

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Water Heater Installation FAQs

How do I know if I need a new water heater or just a repair?

If your water heater is older, leaking, producing rusty water, or no longer providing consistent hot water, replacement may be the better option. A GEM technician can assess your system and help you decide what makes the most sense for your home.

How long does water heater installation take?

Most water heater installations can be completed in a single visit. After evaluating your home and system, our team works efficiently to restore hot water as quickly as possible.

Should I choose a traditional or tankless water heater?

The right choice depends on your household’s hot water usage, space, and budget. GEM explains the pros and cons of each option and helps you choose the best system for your needs.

Do you offer financing for water heater installation?

Yes. GEM offers flexible financing options to help make installing a new water heater more affordable. Our team can walk you through available plans and help you determine if you qualify.

Does GEM provide maintenance after installation?

Absolutely. Through GEM’s Home Comfort Club, homeowners can receive routine maintenance, priority service, and added savings to help keep their water heater running efficiently for years to come.