Installing Traditional and Tankless Water Heaters

From the dishes to showers, hot water plays an important role in daily life.

A quality water heater provides you with the hot water your home needs while keeping energy usage low. At GEM Plumbing & Heating Services, LLC, we help homeowners choose and install the right water heater for their homes. Reach out to GEM today to schedule your water heater installation in Rhode Island and Massachusetts.

(833) 222-2953

Male plumber inspecting a water heater.


(833) 222-2953

Need a New Water Heater? We’re in Your Area!

Homeowners across Rhode Island and Massachusetts know they can count on GEM for all their plumbing needs so when it comes to water heaters, it’s no different!

We have a team of plumbers and a fleet of fully stocked trucks ready to help serve your home. We’re proud to serve your area, and we’re committed to providing prompt, reliable water heater installation you can trust so you’re never left without the hot water your home depends on. Give us a call today to get started!


Skilled employees

Trucks on the Road

Years in Business

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An Easy-to-Follow Installation Process

Water heater problems can be complicated; scheduling the help you need, though, shouldn’t be. At GEM, we developed a 4-step process to bring hot water back to your home. Here’s how to get started with GEM:

Book online or give us a call to schedule a time that works for you. With same-day availability whenever possible, getting help is quick and convenient.

A GEM technician visits your home to assess your hot water needs and existing system. We explain your options clearly and help you choose the right traditional or tankless water heater for your household.

Your new water heater is installed with care and precision, ensuring proper connections, safe operation, and optimal performance. We treat your home with respect and clean up when the job is done.

We test your new water heater, make sure everything is running smoothly, and answer any questions you may have. You’re left with reliable hot water and the confidence that GEM is here if you need us.

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(833) 222-2953

What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 8886 reviews
Nice people, quick to respond and knowledgeable. Highly recommend them for emergencies. William T. was great, thank so much
First maintenance on our Generac. All went very smoothly!! Arrived within timeframe provided and even informed on actual arrival that day!
Very polite gentleman who went right to work, provided an update once maintenance was completed and explained basic process performed.
David S, our GEM technician was on time, respectful of our home and provided us with a thorough explanation of our GEM service contract and the scope of work completed and recommended. I would highly recommend him again!
Alec and Scott made quick work of what turned out to be a simple solution. Very efficient, pleasant and explained the issue and recommendation clearly.
Both service calls to my house were with Nick, and I can't say enough good things about him. He's professional, courteous, communicative, and thorough. My only hiccup with Gem has been conflicting information from the office, but even with hiccups the staff have been professional and friendly. Thank you, Gem! You're the best, Nick!
great guy! vaery talented and professional
Joseph (Junior) from GEM Plumbing & Heating came out to do a check on our HVAC system for this season. He was very thorough, knowledgeable, and honest. Our system is in great shape after 16 years. Thank you Joe!!! We were on a contract plan, which was very reasonable, so we paid nothing at the time of service.
Our tech was Joseph (junior), Incredible experience came out the same day.Billed me for the service. Exceptional diagnostics, developed a number of options to fix the problem. We called four other places.First three never showed one showed and walked away, without figuring anything out. Our A/C has been out for 6 wks waiting for people to not show up. YOU ABSOLUTELY MUST CALL GEM FIRST
GEM responded very quickly. I was out of state when my tenant called stating the A/c system wasn't working. I called GEM to see if they would be willing to help me. I didn't have an account with them but they were more than willing to assist me with my broken A/C system.
Nick the technician was very knowledgeable and worked with me while I was out of state and with my tenants. He articulated very well, explaining all the issues, what the repair process would involve and the cost. There were no surprises. My tenants informed me that Nick was terrific !
Nick got the system up and running. Overall, it was a very positive experience and I would highly recommend GEM to anyone.
Great service. Timely response and got the job done. It’s on the pricey side but that’s expected given their quick response time. Joe was particularly good and have had him out twice on our property. Thanks!
From beginning to end the experience was amazing. It started with my man Walter who calmly with humor explained the process and my guys Ben and his partner who took cared of me and my family. They were professional and very knowledgeable about the process. Their patience when not finding my well was welcome. Awesome job
Thank you
The people are nice, punctual, pleasant.
And best of all great prices. I'm very happy with the service.
I was very impressed with Dory . He was extremely knowledgeable and very helpful.
Awesome service and friendly guys.
My name is Fred Brundage West Dennis MA
I had one of Gem Heating and Plumbing plumbers Christopher Rogan repair two broken gas line on an emergency basis. Chris was very professional, courteous and willing to make sure that the inspector was available once the job was completed. I was on a tight schedule to open the house. Gem Heating and Plumbing is a company that can be relied on.
Joan was very helpful – but his arrival was very delayed and communication was not great
They came over right away, diagnosed the problem and fixed it. Fast courteous service.
Chris from GEM arrived as scheduled and resolved a no hot water issue. I even got a GPS map for his truck to our location, and notified when he would arrive. No other company after several calls ( including one we have used for over 7 years would be able to help us for 10 days. With three women in the house that would not work.
Chris diagnosed and fixed our furnace which controls the hot water.
I will be using GEM in future for sure!
Excellent response, installation and knowledgeable services. Technicians were polite, prompt, professional, and kept us informed throughout the job. Would gladly use them for all future HVAC work and service.
Excellent knowledge followed by superior customer service
Jim was great! Pleasant, knowledgeable and helpful. He took the time to give me a few options and explained pros and cons. I am very thankful for his input and careful work! He replaced and upgraded faucets outside and new hoses to my washing machine!

Nick was great! He was presented with an unfixable AC problem. I was so impressed that he found this little piece of broken plastic tha caused such a water leak. He was very helpful in explaining options and estimate cost. He also climbed high up on a ladder inside and out to clean my filters. I’m so thankful.
!!
Employee was great. He explained what needed to be done and costs. Unfortunately, I had a leak in the AC line where it connected to a head unit on a system that I had installed by another company 4 years ago. All the refrigerant leaked out over that 4 year period. I feel this should have never happened and been found during their pressure test.
Anyhow, $3100 later, repaired. Just wished it hadn’t cost so much but not GEM’s fault. As far as the pricing, I have no idea.
Eric and the young lady were wonderful. They worked continuously and neatly all day
Michael M. from GEM was professional, knowledgeable, and courteous. He diagnosed the blockage problem and rectified it promptly. Five stars for his expertise!
David was a terrific through out the entire process. Great water filtration system installation and also great walking me through the process. Highly recommended.


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(833) 222-2953

Traditional Vs. Tankless: What to Consider

When the time comes to install a new water heater, one of the first choices you’ll need to make is whether you want a traditional or tankless water heater.

Here’s what to consider:

The number of people in your home and how often hot water is used at the same time play a big role in your decision. Larger households or homes with multiple bathrooms may benefit from tankless systems that provide continuous hot water, while smaller households often find traditional tanks meet their needs just fine.

Tankless water heaters are known for their energy efficiency because they heat water only when it’s needed. Traditional water heaters may have lower upfront costs, but they continuously store and reheat water, which can lead to higher energy usage over time.

Traditional water heaters are typically more affordable to install, making them a popular choice for budget-conscious homeowners. Tankless systems often cost more upfront but can provide long-term savings through reduced energy bills and a longer system lifespan.

Tank water heaters require dedicated space to store heated water, which can be a concern in smaller homes or utility rooms. Tankless water heaters are compact and wall-mounted, making them a great option when space is limited.

Signs to Install a New Water Heater

No water heater will last forever.

Over the years, wear and tear can catch up with the system, causing you to replace it with a newer model. At GEM, we’ll help you determine when that time comes so you can install a new system before the old one fails. Look out for signs to install a new water heater, such as:

Most traditional water heaters have a limited lifespan. If your system is nearing or past this range, replacement can help you avoid unexpected breakdowns.

Running out of hot water too quickly or dealing with fluctuating temperatures may mean your system is no longer working efficiently. This is often a sign that internal components are wearing out.

Discolored water coming from your hot taps can indicate corrosion inside the tank. Once rust starts forming, failure may not be far behind.

Our Water Heater Services

GEM offers a complete range of water heater services to meet your needs. Here’s how we can help:

  • Water heater installation: If you’re building a new home or switching to a different type of water heater, our licensed plumbers will ensure your new unit is connected correctly and calibrated for optimal performance.
  • Water heater repair: Lukewarm or discolored water shouldn’t be ignored. Call our repair experts to diagnose and fix any issue quickly.
  • Water heater replacement: If your water heater is over 10 years old or has become unreliable, we’ll help you select and install a replacement that fits your needs and budget.
  • Water heater maintenance: Regular maintenance extends the life of your water heater and helps avoid costly repairs. Our maintenance includes flushing the tank, checking connections, and ensuring everything runs smoothly.
  • Tankless water heater services: Installation, replacement, repair, and maintenance from GEM ensure your tankless system provides endless hot water without a hitch.

Proud to be Your Choice for Water Heater Installation Services in Rhode Island and Massachusetts

Choosing a plumber is a big choice, and we don’t take it lightly when you decide to work with GEM. We understand how stressful it can be when the hot water goes out or when you run into any other plumbing issues.

We’re here to help you make the right choices and feel confident in your water heater installation from start to finish. With clear guidance, dependable service, and a team that puts your comfort first, GEM is ready to restore reliable hot water to your home when you need it most.

Serving Rhode Island and Massachusetts since 1949, GEM understands the homes, systems, and seasonal challenges unique to the area.

With same-day availability whenever possible and a large fleet on the road, help is always close when you need it most.

GEM’s plumbers are highly trained, professional, and respectful of your home, delivering quality work you can feel confident about.

We explain your options in straightforward language so you can make informed decisions—no pressure, no surprises.

From plumbing to HVAC, GEM makes it easy to care for your entire home with one trusted provider.

Homeowners continue to choose GEM because we stand behind our work and put people first, building long-term relationships, rather than just one-time fixes.

White instant water heater installed with circuit breaker on the wall of bathroom with free copy space. Safety first concept.

(833) 222-2953


customer and technician interaction

Our GEM Family Cares for Your System’s Entire Life

Your homes HVAC, plumbing and electrical systems work hard all year. Regular maintenance keeps it running efficiently, quietly, and reliably for years to come.

Our Home Comfort Club makes maintenance easy with annual tune-ups, priority scheduling, and discounts on repairs. We catch problems before they become emergencies and keep your home’s systems running the way they should, year after year.


Work With GEM for Water Heater Installation Service in Rhode Island and Massachusetts

Need a new water heater? Let GEM help!

Whether you’re looking for a tankless or traditional model, GEM is here to help with expert care and professional installation. Give us a call today for traditional and tankless water heater installation services near you!

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Water Heater Installation FAQs

How do I know if I need a new water heater or just a repair?

If your water heater is older, leaking, producing rusty water, or no longer providing consistent hot water, replacement may be the better option. A GEM technician can assess your system and help you decide what makes the most sense for your home.

How long does water heater installation take?

Most water heater installations can be completed in a single visit. After evaluating your home and system, our team works efficiently to restore hot water as quickly as possible.

Should I choose a traditional or tankless water heater?

The right choice depends on your household’s hot water usage, space, and budget. GEM explains the pros and cons of each option and helps you choose the best system for your needs.

Do you offer financing for water heater installation?

Yes. GEM offers flexible financing options to help make installing a new water heater more affordable. Our team can walk you through available plans and help you determine if you qualify.

Does GEM provide maintenance after installation?

Absolutely. Through GEM’s Home Comfort Club, homeowners can receive routine maintenance, priority service, and added savings to help keep their water heater running efficiently for years to come.