October Is Breast Cancer Awareness Month

Proceeds of New Installations to Benefit The Gloria Gemma Breast Cancer Research Foundation

Traditional Tank and Tankless Water Heater Replacements

Every single day, your water heater is working hard in the background to provide you with the warm water you need for countless everyday tasks.

From dishes to laundry, you rely on it for comfort, convenience, and cleanliness without even thinking twice. Don’t put up with cold water from a water heater.

At GEM Plumbing & Heating Services, LLC, we make water heater replacement simple and stress-free. Whether you’re upgrading to a high-efficiency tankless system or replacing a traditional tank unit, our experienced team will help you choose the right solution for your home’s needs and budget.

(833) 222-2953

GEM Van Outside Hyatt


Local Water Heater Replacement You Can Count On

Serving Rhode Island and Massachusetts with a team that understands your home and your day-to-day needs.

When hot water goes out, it disrupts your routine quickly. GEM’s local plumbers live and work in the communities they serve, allowing them to respond with a clear understanding of regional homes, plumbing systems, and expectations. With dependable scheduling and experienced technicians, your replacement is handled efficiently and professionally, so your home gets back to normal without unnecessary delays.

Years in Business

Skilled employees

Emergency Service

Trucks on the Road


(833) 222-2953

Same-Day Service and 24/7 Emergency Support for Water Heater Issues

When your water heater stops working, leaks, or shows signs of failure, it can quickly disrupt your home. GEM responds with speed and flexibility, offering same-day service in many cases to assess the issue and move your replacement forward without unnecessary delays. For urgent situations, 24/7 emergency service is available to address immediate concerns and protect your home. Our team evaluates the problem, explains your options clearly, and acts quickly to get your hot water system back on track.

Get a New Water Heater in 4 Easy Steps!

Dealing with a malfunctioning water heater is stressful, but getting the help you need shouldn’t be.

At GEM, we’re here to handle every single detail so you can have confidence that your new water heater will be installed safely, efficiently, and built to last.

Book online or call our friendly team to set up a convenient time. We offer same-day availability across Southeast Massachusetts and Rhode Island to get you help fast.

A licensed GEM technician will assess your current system, household hot water needs, and available space to recommend the right replacement, whether that’s a traditional tank or tankless model.

We’ll remove your old unit and complete your professional water heater installation with precision, ensuring all connections meet safety and code requirements.

Before we leave, we thoroughly test your system, answer your questions, and make sure you’re completely comfortable with your new setup.

GEM Plumbing u0026amp; Heating call center representative at desk

(833) 222-2953


GEM technician standing beside branded service van

(833) 222-2953

Signs to Replace Your Water Heater With a Newer Model

Most water heater breakdowns don’t occur out of nowhere; typically, they’ll give some signs that it’s time for an upgrade.

Traditional tank water heaters have a limited lifespan. If yours is approaching or past this range, replacement is often more cost-effective than continued repairs.

If your hot water runs out quickly or never gets fully hot, your system may be struggling to keep up with your household’s needs.

Brown or reddish water coming from your hot tap can signal internal tank corrosion.

Popping, rumbling, or banging sounds may indicate sediment buildup inside the tank, which can reduce efficiency and strain the system.

Trusted Across Massachusetts and Rhode Island

We want to ensure your home has plenty of hot water to go around.

Skip the hurried showers and waiting time; choose GEM and our background-checked plumbers for top-quality water heater services.

For more than 75 years, homeowners across Rhode Island and Southeast Massachusetts have trusted GEM for dependable, long-lasting solutions.

When your hot water goes out, you shouldn’t have to wait. With a fleet of over 500 trucks, we’re ready to respond quickly.

Our skilled professionals are thoroughly trained and committed to delivering safe, high-quality workmanship in your home.

Whether you’re upgrading to a tankless system or a high-efficiency water heater, our experienced team will help you choose the right solution for your household’s needs and budget.

We explain your options in plain language so you can make confident decisions without pressure.

Beyond plumbing, GEM provides heating, cooling, electrical, and drain services, giving you one trusted partner for your entire home.

With continued support, responsive service, and a team that understands your home over time, you have a reliable resource to help manage your systems, address issues early, and keep everything running as it should year after year.


What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 9520 reviews
Susan McCaffrey
23 hours ago
Excellent professional service!
Barbara Amiro
1 day ago
I was very pleased with Aaron N. professionalism in servicing our water heater. This service is included in my service plan.
On time. Pleasant. Introduced themselves. Went over the work completed. Left the area clean.
Steven sogoloff
2 days ago
We did a maintenance request for our heating system. Christian and Joie were very pleasant and gave us the results based on their analysis of the system. They arrived within the time frame and completed the process in about 30 minutes.
Joanne Iachetta
2 days ago
Showed up when expected. So kind and courteous and explained everything to me that would need to be done for my plumbing issue. Would highly recommend GEM.
Vin Milano
2 days ago
Erickson was great! Explained conditions of units and recommendations for upkeep!
Doug Williams
3 days ago
The service was good.Aiden was very good. It’s just they said they were on there way 2hrs and30 min they finally arrived. Waited all afternoon
The 2 service men were on time, assessed the problem, diagnosed the issue, came up with a plan and offered several solutions for fixing our mini split. They took pictures, tried clearing out mice debris , attempted to get the outside machine to work ( apex 2 hours) Alas a no go, so we decided to scrap it and go with baseboard heater for the room over the garage. Up front information and pricing , no nonsense. Affable techs and so far great service.
Doug Dustin
4 days ago
I would recommend Nathan and GEM in the event of a plumbing emergency and or issue
David Polishook
4 days ago
No repair was performed at this time I had to pay a diagnostic fee.
Eaven though I was very specific what toilet I wanted they put the wrong one in.
Kristen Mouris
4 days ago
Absolutely incredible and fast service from Nicole T! Our upstairs toilet began leaking Saturday night and by noon on Monday we had a new toilet! Nicole was super informative and walked us through our different options every step of the way. She made an otherwise stressful situation so much easier!
Robert Mason
4 days ago
I had a great experience with Gem Plumbing and Heating. It was great starting from the initial phone conversation and continued with Brian Ciaschini. Brian was an excellent electrician, he was cordial, informative and helpful. Brian made sure everything was working perfectly! I would recommend them and I will use them again.
Friendly, efficient working time, knowledgable!
keith farnham
4 days ago
Excellent as always
Alex Fagundes
5 days ago
Exceptional service! Knowledgeable, and they left with giving me a lot of insight on boilers and options we had. They left and we felt much better.
Joanne Bennett
1 week ago
Exceptional service from GEM. Douglass is absolutely the best !!! … will use them again. Thank You!
buddy croce
1 week ago
Workers were polite and knowledgeable. They diagnosed the problem right away. And we're able to repair it same day.
Steven Pichette
1 week ago
August 27 2025 . Another excellent yearly electrical plumbing , & heating checkup by Eric Governo , Brody Lott , Aiden Cunningham and crew. Thanks! Aug 2025 – Excellent service by Jacob and his coworker . Yearly maintenance on our Generator . Great service as always . Routine maintenance appointment for our boiler . Highly recommended . 2025- same great service for our routine maintenance for our central air unit. May 14, 2026 – great yearly central air maintence by Joe and Anthony . Professional and helpful explaining the inspection they preformed August -18 2026 – we had our yearly maintence for our generator . Aiden was the Gem tech that came out and did the yearly maintence. Aiden was excellent answering all my questions regarding the generator . Was a pleasure having Aiden serviced our yearly generator maintenance August 21-2026. Gem tech Richard stopped by today to go over a couple of issues with our central air unit . Excellent visit and service . August 28 2026 – another great professional visit today by ( Senior ) Joseph . Our central air went down and was fixed in less than 24 hours . Thanks again ! Oct 1 2026 – Erikson M and Demetris arrived to inspect my furnace for its yearly tune up . Another excellent professtional visit. Thank You !
Kate Kelley
1 week ago
I had a plumbing emergency today & GEM had a guy on my doorstep within 1/2 hour. I couldn’t even get a return phone call from anyone else. Excellent service!
Robert Smith
1 week ago
Christopher was efficient and courteous and completed my boiler and split unit heat annual maintenance quickly. Highly recommended!
Maureen Walsh
1 week ago
Rainey was excellent . He explained why my system failed and explained what a new system would cost . We agreed to replace our furnace which was 24 years old . Rainey and Pedro showed up at 8 and before 4 I had a new furnace installed and the old one hauled away .Easily explained all the process , he was excellent
Kate Pomert
1 week ago
the price put me in sticker shock …..but the work was exceptional. they did a great job and explained to me what they did.
Buck Bruce
1 week ago
Seemed very knowledgeable and very informative. Friendly service as well.
Jim Harrod
1 week ago
I was thoroughly impressed with the superb HVAC maintenance service I received from David Santiago and trainee, Kevin today! Before David and Kevin arrived I was very disappointed with having had my original service date rescheduled to what I thought were spurious reasons? In fact David and Kevin arrived after the designated rescheduled date and time today. GEM's communication was excellent throughout and their people seemed genuine and concerned. When David and Kevin arrived it turned the whole situation around. They could not have been more professional and knowledgable! I am now firmly committed to GEM and their Home Comfort maintenance program.

Protect Your Water Heater with Ongoing Care

Preventive maintenance through GEM’s Home Comfort Club helps protect your water heater while keeping your home’s systems running smoothly.

Regular check-ups help keep your water heater running smoothly, reduce strain on key components, and support longer system life. With scheduled service handled for you, it’s easier to stay ahead of wear and avoid unexpected disruptions.

As a Home Comfort Club member, you receive priority scheduling and access to exclusive savings, making it easier to handle service needs as they come up. Join today to simplify maintenance, reduce unexpected issues, and keep your water heater performing reliably year after year.

customer and technician interaction


GEM technician entering service vehicle for home repair visit

(833) 222-2953

We’ll Help You Choose the Right Type of Water Heater For Your Home

Not every water heater is the same. We’ll consider all factors to help you make the right choice.

We look at how many people live in your home and how often hot water is used at the same time. This helps us determine the right size and capacity, so you don’t run out during busy mornings.

Different energy-efficient models deliver varying levels of savings. We’ll help you compare your options so you can balance upfront investment with long-term reductions in energy bills.

Some homes have limited utility room space, while others can easily accommodate larger systems. We’ll assess your setup to recommend a model that fits comfortably and safely.

Whether your home uses natural gas, propane, or electricity, we’ll review your current connections to ensure compatibility with both gas water heaters and electric water heaters while supporting efficient system performance.


GEM is Proud to Replace Water Heaters in MA and RI

Don’t put up with a struggling water heater or ongoing water heater repair issues; call GEM for help!

You deserve a consistent, dependable hot water supply without the stress of surprise breakdowns. Schedule your water heater replacement with GEM today. With same-day availability, expert installation, and trusted service across Southeast Massachusetts and Rhode Island, we’ll help you restore comfort to your home quickly and confidently.

GEM technician in front of service truck


Other Plumbing Services You May Need


Frequently Asked Questions About Water Heater Replacement

How do I know if it’s time to replace my water heater?

Most water heaters give you warning signs before they fail completely. If your unit is 10-15 years old, producing lukewarm water, making strange rumbling noises, or sending out rusty water, it may be time to consider a replacement.

Should I choose a traditional tank or a tankless water heater?

That depends on your home’s hot water needs, available space, and budget. Traditional tank systems store hot water and are often more affordable upfront. Tankless systems heat water on demand and can offer greater energy savings and long-term savings. Our licensed technicians will evaluate your home and help you choose the right fit.

How long does water heater replacement take?

In most cases, water heater replacement can be completed the same day. Our team removes your old unit, installs the new system, and thoroughly tests everything to ensure it’s operating safely and efficiently. With same-day availability across Southeast Massachusetts and Rhode Island, we work quickly to get your hot water back.

Do you offer emergency water heater replacement?

Yes. If your water heater suddenly stops working, starts leaking, or shows signs of a serious issue, we’re ready to help. GEM offers emergency water heater replacement services to restore your hot water and protect your home from potential damage.