4.6
Based on 8331 reviews
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Carrier Residential Factory Authorized Dealer
North American Technician Excellence - NATE - Certifying the Finest in HVACR
Mass Save | Heat Pump Installer

When Your Bristol Home Needs Professional Help

A heating system that fails in a colonial home or plumbing problems in a waterfront property demand technicians who understand this community’s character.

Bristol homeowners maintain properties that span three centuries, from colonial homes along Hope Street to Victorian neighborhoods downtown and waterfront properties along the harbor. Taking care of homes like these means systems that work reliably through every season.

GEM Plumbing & Heating Services, LLC provides Bristol with heating, cooling, plumbing, and electrical expertise that matches the care you put into your home. Call GEM when your home needs help.

Years in Business

Skilled employees

Emergency Service

Trucks on the Road


(833) 222-2953

Service That Respects Bristol’s Heritage

Bristol homeowners maintain properties that reflect the town’s remarkable history. GEM delivers service worthy of that legacy.

Colonial homes, Victorian residences, and waterfront estates all require technicians who understand quality workmanship and careful attention. Our professionals arrive prepared, work cleanly, and provide solutions that last. When your Bristol home needs attention, you deserve technicians who respect what makes this community special.


Why Bristol Homeowners Choose GEM

Over 75 years serving New England families who appreciate craftsmanship and attention to detail.

Every GEM technician, plumber, and electrician maintains proper licensing, passes background checks, and holds NATE certification.

Our 500-vehicle fleet serves Bristol and the surrounding East Bay communities with reliable response times.

Your schedule matters. We respond quickly and work efficiently throughout Bristol.

Colonial homes, Victorian buildings, and waterfront estates all receive appropriate expertise and careful attention.

Members receive priority scheduling, maintenance discounts, and regular service that protects system performance.

Carrier Factory Authorized Dealer and National Grid certifications demonstrate our commitment to quality.

Bristol’s location places it conveniently within our standard service territory.


Getting the Help You Need Is Simple

Professional service should involve clear communication and transparent pricing, not uncertainty.

GEM serves Bristol with straightforward processes. Call, schedule, receive quality work.

Call or book online. We accommodate Bristol schedules with flexible appointment times and same-day availability.

Your technician evaluates the situation, explains findings clearly, and provides pricing before beginning work.

We complete repairs properly, protect your floors and furnishings, and confirm everything functions before leaving.

GEM technician working on indoor HVAC system with homeowner

(833) 222-2953

What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 8330 reviews
Carolyn Davis
My tankless water heater failed on Memorial Day weekend and I called Gem plumbing emergency service. I needed to replace my entire combi heating system. It took six days to replace everything but the support was exceptional. They were very professional, told me stop by step what was needed, and accommodated all my needs. I highly recommend them.
Walt Canavan
Two guys were great great personalities great workers could be more pleased
Ellen Farrell
I was able to get an appointment for the very next day for their Promotional $89 cooling tuneup. Their technician Davontay was prompt, knowledgeable and very professional
Othieno Gordon
Great customer service!!! THANK YOU!
Linda Lufkin
Water pipes in basement needed to be replaced. Jim from Gem worked efficiently. Everything was neat and clean. Highly recommend Jim.
Barbara Fouhy
Cory and Nem came on time, were friendly, and very professional. Very happy with the maintenance job they did on our furnace. Thanks, guys!
Kimberly Mintz
Always arrive on time and are very good at communicating their estimated time before arrival. Spends the time to explain what theyโ€™re looking at. Gives multiple options. Genuinely seem to care about our home! Super friendly to my wicked loud dogs. Nick was here today. Thank you!
Adam D'Abrosca
Friendly and helpful! Chris was great at servicing our heat!
michelle pickersgill
It was a night time emergency. It took awhile but they came and took care of our big issue . Very polite and professional
Matthew Dionne
Joe and Nick were sent to look at a Mr. Cool unit of mine that wasn't kicking out cold air. They determined that the system had a leak somewhere and it would cost a substantial amount of money to fix mostly due to the cost of the coolant itself and leak detection alone. I gave 4 stars out of 5 because even though I chose not to move forward with the repair, it was still pretty costly for them to come out and basically tell me that the unit was junk without repair. Money aside, Joe and Nick were great. Very knowledgeable, very friendly, explained things very well and I could tell they knew what they were doing. I had every reason to believe they could have done the repair. So the 4 stars (probably even a 3 1/2) is not really a negative on the technicians, no problems with them at all. I think the company itself is a little pricey. But I guess that's the world we live in today. The inspection was a little more money than I had anticipated that's all.
katie doonan
Extremely competent, professional & efficient service. Excellent communication.
Sue
Excellent service; completed within 3 hours of my call.
Douglas Dower
Very professional and courteous!
Bruce Boyer
We had a great experience with Alecs Reyes from GEM Plumbing & Heating. Alecs was professional, knowledgeable, and took the time to clearly explain everything with my new furnace and AC system. Him and his team arrived on time, worked efficiently, and made sure everything was running perfectly before they left.

Itโ€™s not always easy to find technicians who are both skilled and genuinely care about their customers, but Alecs and his team definitely delivered. I highly recommend Alecs and GEM Plumbing & Heating to anyone who needs HVAC service. Excellent work and great customer service!
Andrew G
Amazing experience with the GEM Team. highly recommend
Carol Mansen
They were very good
John Phelan
Prompt and professional service. Explained the process and provided follow up after the service was done. Very pleased with everything.
Lori Marchand
Great people and fast!
David Silva
Personable, Helpfull, Proffessional, Thank You!
Petra Jenkins
Excellent and professional service. Assisted in multiple ways to get the furnace working. Very friendly and helpful. Highly recommend.
Kathleen Allen
Joseph and Dan were Knowledgeable and personable! They explained what was being done and went out of their way to complete the job in good time!! Well worth the money spent!
Anne Carty
So we had a major plumbing disaster that we discovered this morning. Another plumber we tried did not have availability all week. We called Gem and they came out within a few hours. They got right to the issue and diagnosed it. They stopped the leak, so that was a huge relief! Then they referred us to another person from their company who would follow up and take a look at the equipment to see if we need repairs or replacing.
That person is coming this afternoon.On top of that, we had damage to our walls and they recommended a second company that they work in tandem with who is coming tomorrow morning.
All this networking saved us a lot of time and frustration looking for people to solve these issues! Jim and Dan, who came today, were incredibly efficient, very good at communicating and also very pleasant to deal with. Plumbing issues are not fun, but they managed to make it easy and smooth and I am so grateful!
Also, hereโ€™s a follow up: Ricky also came and gave me the quote for the boiler and installation. He not only installs these types of equipment, but he also knows how to explain how everything works to the client. He did an excellent job telling me what went wrong and how to troubleshoot it in a way I could understand! He was extremely conscientious and made sure I followed his explanation carefully. Next the plumbers came, and Jacob did an incredible job with his assistant Steve. They were very respectful of my property. They got things done in a timely fashion. I now have heat which was a major factor in this whole incident. Another valve had to be installed on a different floor and a plumber took care of that. Then they sent an Electrician when it came time to install the thermostat. All of these contractors worked in tandem. Lastly, the people who came to clean up the house and make repairs on the walls were also in the loop and referred to by Gem. they also were very respectful and did a really good job in a time saving manner. Before leaving, the plumbers made sure that the new valve which was put in nor the old radiator were not causing any leaks so this wouldnโ€™t happen again in the future So am through the worst with my new boiler working this morning. I feel confident that my old house is in good hands now. Thank you Gem and Cleanworks!
owen winkler
Christopher showed up on time and did a very good job repairing our leaking water leak
Bob Ruggiero
On time arrival… Even early! Friendly and got straight to work with the maintenance. Reviewed everything when done and we were very pleased. V ๐Ÿ˜„
Shirley Connor
Always very pleased with Gemโ€™s service. My experience several times has been with David and he has been thorough, answered all my questions. Definitely deserves 5 stars

customer and technician interaction

Peace of Mind, Worry-Free

Maintaining your home can be stressful. Let us help.

Preserve your home’s value, extend your equipment’s life span, and ease your worries with our membership plans.

Well-maintained systems run better, last longer, and save you money on energy bills. Regular care prevents breakdowns, extends equipment life, and keeps your home comfortable year-round. When it’s time to sell, buyers notice homes with documented maintenance history.

Our screened, trained, and experienced technicians serve Bristol homes around the clock. Boilers in the colonial and Federal homes along Hope Street where radiant systems must balance historic preservation with comfort.

Mini-splits in the downtown properties where ductwork installation isn’t practical in Victorian construction. Furnaces in the Mount Hope neighborhoods where families need reliable heat through harsh winters.

Water heaters in Poppasquash properties where waterfront living means sizing for seasonal guests. Electrical upgrades near Roger Williams University as property owners modernize for today’s demands.

From Ferry Road to State Street, we know what Bristol homes actually need because we’ve been fixing them for years. The same crews who serve Warren and Barrington handle Bristol calls dailyโ€”when your system fails, you get technicians who already understand the likely culprits.

With us, you can spend less money to take better care of your home.

Membership plans pay for themselves. You get discounted rates on service, priority scheduling when problems happen, and regular maintenance that prevents expensive emergency repairs. Efficient systems cost less to run, and catching issues early saves you from major expenses down the road.

Keep all parts of your home operating at peak efficiency with regular maintenance tune-ups.

Your HVAC, plumbing, and electrical systems work together to keep your home running. Regular tune-ups ensure everything operates efficiently, safely, and reliably. We inspect, clean, and adjust systems before problems start, so you avoid breakdowns when you need your systems most.


GEM technician performing in-home HVAC service consultation

Heating and Cooling Services in Bristol, RI

Bristol winters demand reliable heating, and humid summer months along the bay make air conditioning essential for comfortable living.

GEM provides comprehensive HVAC services throughout Bristol, from emergency repairs to system replacements.

(833) 222-2953

Heating & Cooling Icon

Furnaces for Bristol Homes

When your furnace fails during a Bristol winter, you need technicians who respond promptly and understand the community’s housing stock.

GEM’s heating specialists restore warmth to homes throughout town with expertise across furnace types and brands.

  • Furnace Installation: We size and install furnaces matched to your Bristol home’s heating requirements.
  • Furnace Replacement: When furnaces reach end of service life, we help select equipment that meets your comfort expectations.
  • Furnace Repair: Ignition problems, blower malfunctions, and heat distribution issues all respond to our diagnostic expertise.
  • Furnace Maintenance: Annual service maintains efficiency and catches developing problems before they cause disruption.
Heat Pump Icon

Heat Pumps

Heat pumps provide efficient year-round comfort, practical for Bristol homeowners seeking both performance and energy savings.

GEM helps Bristol families maximize heat pump benefits through proper installation and maintenance.

  • Heat Pump Installation: We configure heat pump systems for optimal performance in Bristol’s coastal climate.
  • Heat Pump Replacement: Current heat pump technology offers significant improvements over older units.
  • Heat Pump Repair: Mode switching problems and output issues indicate conditions our technicians resolve effectively.
  • Heat Pump Maintenance: Regular service maintains efficiency and extends equipment lifespan.
Ductless Icon

Ductless Mini-Splits

Bristol’s historic homes, many built before ductwork was standard, benefit from ductless systems that provide comfort without major construction.

GEM’s ductless specialists design and install systems that heat and cool specific areas while preserving historic character.

Cooling System Icon

Air Conditioning Services in Bristol

Bristol’s waterfront location adds humidity to summers, making reliable air conditioning essential for comfortable living.

Our cooling technicians keep your system running through heat waves with responsive service.

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Boilers

Boiler heat remains the standard in Bristol’s historic homes, providing reliable warmth through radiators and baseboard systems.

GEM’s heating team provides comprehensive boiler services for safe, efficient operation.

  • Boiler Installation: We install boilers matched to your home’s existing heat distribution configuration.
  • Boiler Repair: Pressure problems, leaks, and circulation issues all fall within our expertise.
  • Boiler Maintenance: Annual service maintains safety, efficiency, and reliability throughout the heating season.
A piggy bank represents Mass Save rebate savings

Oil-to-Gas Conversions

Where natural gas service reaches your Bristol property, converting from oil can simplify maintenance and reduce costs.

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Radiant Heating Systems

Radiant floor heat provides even warmth without drafts, working well in Bristol homes of every era.

GEM installs and maintains radiant systems throughout town.

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Indoor Air Quality Solutions

Bristol’s waterfront location and older housing stock create air quality considerations many homeowners address with treatment systems.

GEM offers filtration, purification, and humidity control that improves indoor air quality throughout your Bristol home.

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Thermostats & Smart Home Devices

Smart thermostats provide control and efficiency benefits for Bristol homeowners regardless of home age.

GEM installs connected devices that modernize comfort management.

GEM HVAC technician performing outdoor system maintenance

Plumbing Services in Bristol, RI

Your plumbing should work without you thinking about it. GEM provides trusted plumbing services to our Bristol neighbors.

From emergency repairs to planned renovations, GEM’s licensed plumbers handle every plumbing challenge Bristol homes present.

(833) 222-2953

Leaks Icon

Plumbing Leaks

Water stains, musty odors, and unexpected moisture often signal hidden leaks causing ongoing damage.

In Bristol’s older housing stock, aging connections develop leaks that threaten floors, walls, and historic finishes. Our technicians locate leaks precisely and complete permanent repairs.

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Hydro Jetting

When standard drain clearing can’t remove stubborn blockages, hydro jetting scours pipe interiors with high-pressure water.

This service removes grease accumulation and root intrusion from Bristol drain lines, restoring full flow capacity.

Water Heaters

Water Heater Repair & Replacement

When your water heater fails, morning routines and daily household convenience suffer immediately.

GEM provides Bristol homeowners with complete water heater services from diagnosis to installation.

  • Traditional Water Heater Installation: We install tank units sized for your household’s hot water requirements.
  • Traditional Water Heater Replacement: When repair isn’t practical, we remove old equipment and install appropriate replacements.
  • Traditional Water Heater Repair: Temperature inconsistencies, leaks, and unusual noises all indicate conditions we can address.
  • Traditional Water Heater Maintenance: Regular service extends tank life and maintains efficiency.
  • Tankless Water Heater Installation: Endless hot water and energy efficiency make tankless units popular in Bristol homes.
  • Tankless Water Heater Replacement: When tankless units age out, we install current models with improved features.
  • Tankless Water Heater Repair: Error codes and temperature problems indicate issues we can resolve.
  • Tankless Water Heater Maintenance: Annual service maintains tankless performance.
Drain Cleaning Icon

Drain Clog Removal & Sewer Services in Bristol

Slow drains and blockages disrupt household routines and require professional clearing.

GEM’s drain specialists restore proper flow throughout your plumbing system.

  • Kitchen Drains: Grease accumulation and food debris create kitchen drain clogs we clear effectively.
  • Bathroom Drains: Hair, soap residue, and mineral buildup respond to professional drain clearing techniques.
  • Basement and Utility Drains: Floor drains collect debris and sediment that cause backup during storms if not cleaned regularly.
Well Systems Icon

Well System & Well Pump Repair

Some Bristol properties rely on private wells for water supply. GEM provides well pump installation, repair, and replacement to maintain reliable water flow for these homes.

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Kitchen & Bath Remodels

Outdated plumbing affects both function and aesthetics in Bristol’s historic homes.

Dated fixtures, inefficient configurations, and aging supply lines indicate systems ready for professional upgrades. GEM’s plumbers install fixtures that complement your home’s character while meeting modern standards.

  • Kitchen Faucets
  • Bathroom Faucets & Toilets
  • Garbage Disposal
  • Hot Water Dispenser
  • Drinking Water Filter
  • Appliance Hook Up
  • Cooking Upgrades
  • Spa Bathroom
Water Treatment Icon

Water Filtration & Water Quality Improvements

Bristol water quality benefits from treatment systems that address hardness and impurities.

GEM installs and services water treatment equipment throughout town.

  • Water Purifier System Installation: Whole-home filtration improves water quality at every tap and appliance.
  • Water Softener Installation: Soft water prevents scale buildup and extends plumbing system life.
  • Water Softener Maintenance: Regular service keeps softening systems functioning properly.
  • Water Softener Repair: When softeners malfunction, we diagnose and correct problems promptly.
  • Water Softener Replacement: Aging softeners lose effectiveness and benefit from replacement.
Maintenance Icon

Sump Pumps

Waterfront and low-lying Bristol properties benefit from working sump pump protection.

GEM keeps these important systems ready when groundwater rises.

  • Sump Pump Installation: We install pumps with capacity matched to your property’s water intrusion patterns.
  • Sump Pump Replacement: When pumps fail, prompt replacement protects basements and finished spaces.
  • Sump Pump Repair: Pumps cycling constantly or failing to activate need professional attention.
  • Sump Pump Maintenance: Regular testing confirms your pump will function during storms and high tides.
GEM HVAC technician installing ceiling fan indoors

Power Your Home With GEM’s Bristol Electricians

Bristol’s electrical systems range from original wiring in historic properties to modern installations in updated homes.

GEM’s licensed electricians serve Bristol with expertise across all residential electrical work.

(833) 222-2953

Lighting Icon

Indoor & Outdoor Lighting Design

Proper lighting enhances Bristol homes and properties while improving safety and security.

GEM electricians install lighting solutions that complement your home’s character.

  • Indoor Lighting: Recessed fixtures, pendant lights, under-cabinet illumination, and accent lighting tailored to your home’s style.
  • Outdoor Lighting: Landscape, pathway, and security lighting that improves safety while highlighting your property’s features.
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Standby Generator Repair & Installation in Bristol

Power outages affect coastal communities, and generators keep essential systems operational when storms strike.

GEM installs and maintains backup power for Bristol homes with sizing guidance and ongoing service.

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Electrical Panel Upgrades

Your electrical panel must safely handle modern power demands as you add appliances, devices, and technology.

GEM’s electricians evaluate current capacity and install panels that deliver reliable power with room for future needs.

Icon representing electrical services

Surge Protectors

Coastal storms and grid fluctuations expose Bristol homes to damaging power surges.

Whole-home surge protection installed at your panel guards every circuit against voltage spikes that destroy electronics and appliances.

Rewiring service icon representing professional plumbing repairs

Rewiring & Wiring Installation

Older Bristol properties often contain wiring that cannot safely meet modern electrical loads.

Flickering lights, frequently tripped breakers, and warm outlets indicate systems needing professional attention. GEM replaces outdated wiring to current codes while respecting historic details.

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Commercial Electrical Services

Bristol businesses along Hope Street and Thames Street depend on consistent electrical service.

Our commercial electricians handle lighting upgrades, panel work, safety inspections, and emergency repairs for local businesses.

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EV Chargers

Home charging makes electric vehicle ownership practical for Bristol residents commuting to Providence or Boston.

GEM’s certified electricians install Level 2 chargers that provide faster charging speeds with professional wiring.

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Smart Home Installation

Connected devices and smart home systems add convenience, efficiency, and control to modern Bristol homes.

GEM’s electricians install and integrate smart thermostats, lighting controls, security components, and energy monitoring systems.

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Carbon Monoxide & Smoke Detector Installation

Properly placed and maintained detectors provide critical early warning against invisible dangers.

Our electricians install smoke and CO detectors in optimal locations throughout your Bristol home with tested battery backup.

Ready for Reliable HVAC, Plumbing, and Electrical Services in Bristol?

When your Bristol home needs professional attention, GEM provides the expertise and quality service you expect.

We’ve served New England families since 1949, including the historic communities of the East Bay. Call us or schedule online for same-day response throughout Bristol.

GEM technician in front of service truck


Frequently Asked Questions

Does GEM serve all of Bristol?

Yes. From Hope Street to Poppasquash, from Mount Hope to the downtown waterfront, we serve every Bristol address.

How quickly can I get service?

Same-day appointments are available for most calls. Bristol’s location makes it convenient to reach from our service network.

Do your technicians have experience with historic homes?

Yes. Bristol’s colonial and Victorian buildings require technicians who understand older construction. Our team adapts approach to building age and character.

What makes GEM different from other providers?

We combine comprehensive capabilities with genuine commitment to quality work. Bristol homeowners receive service that respects their property’s heritage.

How can I prevent emergency repairs?

Regular maintenance catches problems before they become emergencies. GEM’s Home Comfort Club includes scheduled service that keeps Bristol homes running reliably.