October Is Breast Cancer Awareness Month

Proceeds of New Installations to Benefit The Gloria Gemma Breast Cancer Research Foundation

GEM service team posing together in front of branded vehicle

Broken AC? We Fix It Fast.

Every hour without working AC means another hour of an uncomfortable house and a miserable day.

GEM Plumbing & Heating Services, LLC provides Smithfield homeowners with fast, effective air conditioning repair when their cooling systems fail. Our certified HVAC technicians diagnose problems accurately and complete repairs using quality parts and proven methods.

With same-day service, fully stocked trucks, and over 75 years of experience serving Rhode Island, we’ll get your system running again so you can get back to your life. Call GEM today for air conditioning repair services in Smithfield.

(833) 222-2953


24/7 Emergency AC Repairs

When your AC fails on the hottest day of summer or breaks down overnight, you need immediate help.

GEM’s 24/7 emergency air conditioning repair service is available when you can’t wait. Our Smithfield-area technicians respond quickly to restore your home’s comfort, day or night.

(833) 222-2953


Call GEM. We’re in Your Neighborhood!

Our service area includes Smithfield and surrounding Rhode Island communities.

Whether you’re in one of the ranch-style homes near Esmond or a property in the Greenville area, our technicians understand the housing in this region. We’re supported by one of New England’s largest HVAC fleets, with fully equipped trucks and certified professionals ready to respond throughout Rhode Island.

You’ll get reliable service from a team that knows what it takes to keep homes comfortable. Need AC repair services in Smithfield? Give GEM a call today!

Years in Business

Skilled employees

Emergency Service

Trucks on the Road

GEM technician working on indoor HVAC system with homeowner

(833) 222-2953

It’s Easy to Schedule Your AC Repair With GEM!

We’ve streamlined our repair process to eliminate unnecessary complications.

From your first call to your system cooling again, GEM makes it simple.

Our technicians arrive when scheduled, ready to work. We bring the equipment and parts necessary to complete most repairs in a single visit.

You’ll get an upfront, honest quote before we begin. No hidden costs, no surprise charges, just straightforward pricing you can count on.

Our NATE-certified HVAC technicians have the experience to repair your air conditioner correctly. We use quality parts and repair techniques that deliver long-lasting results.

Once the repair is finished, we test your system thoroughly to confirm it’s cooling efficiently and operating safely. We’ll walk you through what we did, answer your questions, and give you maintenance advice to prevent future problems. GEM’s team remains available for ongoing support whenever you need it.

We Repair All Types of AC Issues in Smithfield

Whatever’s wrong with your air conditioner, our technicians have the training and experience to fix it.

Our air conditioning repair team in Smithfield handles all types of cooling system problems.

When your system runs but produces warm air instead of cold, you have a problem that needs fixing now. Our air conditioning repair technicians in Smithfield will determine if it’s refrigerant-related, a compressor issue, or something else, and restore proper cooling.

An AC that keeps shutting off and restarting wastes electricity and damages your equipment over time. GEM’s Smithfield specialists will identify the cause and restore normal, efficient operation.

If your electric bills are increasing without explanation, your AC is probably struggling. Our air conditioning repair technicians in Smithfield will inspect your equipment, locate the problem, and make the repairs needed to reduce your energy usage.

Grinding, rattling, or squealing noises mean something mechanical is wrong. Our air conditioning repair team in Smithfield will diagnose the issue and fix it before it causes a complete system failure.

When parts of your home won’t cool down properly, your system has an airflow or distribution issue. GEM’s air conditioning repair specialists in Smithfield will restore consistent, balanced cooling throughout your entire house.

When your air conditioner stops working during peak summer heat, waiting isn’t an option. GEM offers 24/7 emergency air conditioning repair in Smithfield to get your system running again immediately.

GEM service vehicles parked outside customer home

(833) 222-2953

GEM Technician Explaining Plans to Customer

(833) 222-2953

Why Work With GEM for AC Repair Services in Smithfield?

You need an air conditioning company that actually delivers what it promises.

GEM has built a reputation for doing exactly that across Rhode Island for over 75 years.

Since 1949, GEM has kept New England homes comfortable. With 500 service trucks and more than 700 skilled employees, we have the capacity and expertise to handle any AC problem you’re facing. 

Waiting days for air conditioning repair doesn’t make sense when your home is uncomfortable. GEM provides same-day air conditioning repair in Smithfield to restore your comfort without unnecessary delay.

Rhode Island homeowners trust GEM because we consistently deliver honest pricing, quality repairs, and dependable service. We stand behind every job we complete.

We believe in clear, honest pricing. You’ll know exactly what the repair will cost before we begin, with no hidden fees or surprise charges.

GEM is your complete home comfort solution, handling everything from AC and heating to plumbing and electrical work. One call covers all your home system needs.


What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 9523 reviews
Brendan Murphy
14 hours ago
Incredible job on short notice- will definitely use again. Helpful, responsive, and professional which is exactly what you want with a plumber.
Bruce Keeler
1 day ago
Excellent service from Davontay and Anthony. They were quick and explained what they were doing in an easily understandable manner. Great representatives of the company!
John Walsh
1 day ago
Very professional , great communicator, also neat and tidy
Ed Wirtanen
2 days ago
I called GEM for an issue concerning my the cold water intake for my washing machine. Chris responded within a couple of hours and promptly identified the problem and installed the new part. He is very customer focused and thorough. Chris is a very friendly guy with an objective to make the job is done right.
Susan McCaffrey
2 days ago
Excellent professional service!
Barbara Amiro
3 days ago
I was very pleased with Aaron N. professionalism in servicing our water heater. This service is included in my service plan.
On time. Pleasant. Introduced themselves. Went over the work completed. Left the area clean.
Steven sogoloff
4 days ago
We did a maintenance request for our heating system. Christian and Joie were very pleasant and gave us the results based on their analysis of the system. They arrived within the time frame and completed the process in about 30 minutes.
Joanne Iachetta
4 days ago
Showed up when expected. So kind and courteous and explained everything to me that would need to be done for my plumbing issue. Would highly recommend GEM.
Vin Milano
4 days ago
Erickson was great! Explained conditions of units and recommendations for upkeep!
Doug Williams
4 days ago
The service was good.Aiden was very good. It’s just they said they were on there way 2hrs and30 min they finally arrived. Waited all afternoon
The 2 service men were on time, assessed the problem, diagnosed the issue, came up with a plan and offered several solutions for fixing our mini split. They took pictures, tried clearing out mice debris , attempted to get the outside machine to work ( apex 2 hours) Alas a no go, so we decided to scrap it and go with baseboard heater for the room over the garage. Up front information and pricing , no nonsense. Affable techs and so far great service.
Doug Dustin
5 days ago
I would recommend Nathan and GEM in the event of a plumbing emergency and or issue
David Polishook
5 days ago
No repair was performed at this time I had to pay a diagnostic fee.
Eaven though I was very specific what toilet I wanted they put the wrong one in.
Kristen Mouris
6 days ago
Absolutely incredible and fast service from Nicole T! Our upstairs toilet began leaking Saturday night and by noon on Monday we had a new toilet! Nicole was super informative and walked us through our different options every step of the way. She made an otherwise stressful situation so much easier!
Robert Mason
6 days ago
I had a great experience with Gem Plumbing and Heating. It was great starting from the initial phone conversation and continued with Brian Ciaschini. Brian was an excellent electrician, he was cordial, informative and helpful. Brian made sure everything was working perfectly! I would recommend them and I will use them again.
Friendly, efficient working time, knowledgable!
keith farnham
6 days ago
Excellent as always
Alex Fagundes
7 days ago
Exceptional service! Knowledgeable, and they left with giving me a lot of insight on boilers and options we had. They left and we felt much better.
Joanne Bennett
1 week ago
Exceptional service from GEM. Douglass is absolutely the best !!! … will use them again. Thank You!
buddy croce
1 week ago
Workers were polite and knowledgeable. They diagnosed the problem right away. And we're able to repair it same day.
Steven Pichette
1 week ago
August 27 2025 . Another excellent yearly electrical plumbing , & heating checkup by Eric Governo , Brody Lott , Aiden Cunningham and crew. Thanks! Aug 2025 – Excellent service by Jacob and his coworker . Yearly maintenance on our Generator . Great service as always . Routine maintenance appointment for our boiler . Highly recommended . 2025- same great service for our routine maintenance for our central air unit. May 14, 2026 – great yearly central air maintence by Joe and Anthony . Professional and helpful explaining the inspection they preformed August -18 2026 – we had our yearly maintence for our generator . Aiden was the Gem tech that came out and did the yearly maintence. Aiden was excellent answering all my questions regarding the generator . Was a pleasure having Aiden serviced our yearly generator maintenance August 21-2026. Gem tech Richard stopped by today to go over a couple of issues with our central air unit . Excellent visit and service . August 28 2026 – another great professional visit today by ( Senior ) Joseph . Our central air went down and was fixed in less than 24 hours . Thanks again ! Oct 1 2026 – Erikson M and Demetris arrived to inspect my furnace for its yearly tune up . Another excellent professtional visit. Thank You !
Kate Kelley
1 week ago
I had a plumbing emergency today & GEM had a guy on my doorstep within 1/2 hour. I couldn’t even get a return phone call from anyone else. Excellent service!
Robert Smith
1 week ago
Christopher was efficient and courteous and completed my boiler and split unit heat annual maintenance quickly. Highly recommended!

What to Expect When You Work With GEM

Our approach to service is built on quality work and honest communication.

There can be a sense of hesitation when you work with an air conditioning contractor for the first time; GEM is here to calm your nerves and make the process simple, transparent, and stress-free from start to finish.

Our NATE-certified HVAC professionals are experienced, courteous, and committed to fixing your problem right. We show up on time, in uniform, and ready to work. From start to finish, you can expect courteous, respectful service from every member of the GEM team.

We explain what’s wrong, what needs to be fixed, and why, using language that makes sense. No technical jargon, no confusing explanations. With GEM, there’s never any confusion, just honest, straightforward answers you can trust.

Before any work starts, you’ll receive a detailed quote explaining the repair and the cost. You’ll know exactly what to expect with no surprises. We want you to feel confident in every decision and know exactly what to expect from start to finish.

As a Carrier Factory Authorized Dealer and National Grid Value Plus Installer, GEM meets the highest industry standards for training, safety, and expertise. Our technicians use proven techniques, quality materials, and industry-leading standards to ensure your system runs safely and efficiently. At GEM, we don’t settle for “good enough”; we aim for results that last.

GEM Plumbing Heating Cooling & Electrical branded technician portrait

(833) 222-2953

customer and technician interaction

Prevent Future AC Problems With GEM’s Home Comfort Club!

Regular maintenance prevents most AC problems before they happen.

GEM’s Home Comfort Club provides Smithfield homeowners with the preventive care their air conditioners need to run reliably through summer.

Our certified technicians clean your system, check refrigerant, inspect electrical connections, and optimize performance to identify small issues before they turn into expensive repairs. Give us a call or contact us online today to enroll or to learn more!


Other HVAC Services You May Need


Schedule Air Conditioning Repair in Smithfield, RI With GEM

When your air conditioner is not performing as it should, GEM delivers clear answers and effective solutions. Our technicians take the time to identify the root cause of the issue and complete repairs that improve comfort, efficiency, and overall system reliability.

From simple service calls to more advanced air conditioning repair in Smithfield, RI, every visit is backed by experienced professionals who focus on quality workmanship and dependable results.

GEM technician in front of service truck


FAQ

What causes an AC to cycle on and off constantly?

Constant cycling, known as short cycling, usually points to thermostat problems, restricted airflow, or incorrect system sizing. Our air conditioning repair technicians in Smithfield can diagnose and repair it to prevent further equipment damage and higher energy costs.

Why is my air conditioner running but not cooling?

This typically indicates low refrigerant, a dirty filter, compressor failure, or electrical issues. A professional air conditioning repair inspection in Smithfield will identify the exact cause and get your system cooling properly again.

Is 24/7 emergency AC repair available?

Yes. GEM offers 24/7 emergency air conditioning repair in Smithfield. Whether your system fails late at night, on a weekend, or during a holiday, our team is ready to respond and restore your comfort.

How frequently should my AC be professionally maintained?

Annual maintenance is recommended to keep your air conditioner running efficiently and to catch potential problems early. Regular service extends your equipment’s life and maintains consistent cooling performance all summer.

When should I replace instead of repair my AC?

If your system is 10 to 15 years old or older, needs repairs frequently, or doesn’t cool efficiently anymore, replacement is often the smarter investment. GEM’s air conditioning repair specialists in Smithfield will evaluate your equipment honestly and recommend the most cost-effective solution.

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