New High-Efficiency Hot Water System + One Year of Free Home Comfort Club

GEM service team posing together in front of branded vehicle

Broken AC? We Fix It Fast.

Every hour without working AC means another hour of an uncomfortable house and a miserable day.

GEM Plumbing & Heating Services, LLC provides Smithfield homeowners with fast, effective air conditioning repair when their cooling systems fail. Our certified HVAC technicians diagnose problems accurately and complete repairs using quality parts and proven methods.

With same-day service, fully stocked trucks, and over 75 years of experience serving Rhode Island, we’ll get your system running again so you can get back to your life. Call GEM today for air conditioning repair services in Smithfield.

(833) 222-2953


24/7 Emergency AC Repairs

When your AC fails on the hottest day of summer or breaks down overnight, you need immediate help.

GEM’s 24/7 emergency air conditioning repair service is available when you can’t wait. Our Smithfield-area technicians respond quickly to restore your home’s comfort, day or night.

(833) 222-2953


Call GEM. We’re in Your Neighborhood!

Our service area includes Smithfield and surrounding Rhode Island communities.

Whether you’re in one of the ranch-style homes near Esmond or a property in the Greenville area, our technicians understand the housing in this region. We’re supported by one of New England’s largest HVAC fleets, with fully equipped trucks and certified professionals ready to respond throughout Rhode Island.

You’ll get reliable service from a team that knows what it takes to keep homes comfortable. Need AC repair services in Smithfield? Give GEM a call today!

Years in Business

Skilled employees

Emergency Service

Trucks on the Road

GEM technician working on indoor HVAC system with homeowner

(833) 222-2953

It’s Easy to Schedule Your AC Repair With GEM!

We’ve streamlined our repair process to eliminate unnecessary complications.

From your first call to your system cooling again, GEM makes it simple.

Our technicians arrive when scheduled, ready to work. We bring the equipment and parts necessary to complete most repairs in a single visit.

You’ll get an upfront, honest quote before we begin. No hidden costs, no surprise charges, just straightforward pricing you can count on.

Our NATE-certified HVAC technicians have the experience to repair your air conditioner correctly. We use quality parts and repair techniques that deliver long-lasting results.

Once the repair is finished, we test your system thoroughly to confirm it’s cooling efficiently and operating safely. We’ll walk you through what we did, answer your questions, and give you maintenance advice to prevent future problems. GEM’s team remains available for ongoing support whenever you need it.

We Repair All Types of AC Issues in Smithfield

Whatever’s wrong with your air conditioner, our technicians have the training and experience to fix it.

Our air conditioning repair team in Smithfield handles all types of cooling system problems.

When your system runs but produces warm air instead of cold, you have a problem that needs fixing now. Our air conditioning repair technicians in Smithfield will determine if it’s refrigerant-related, a compressor issue, or something else, and restore proper cooling.

An AC that keeps shutting off and restarting wastes electricity and damages your equipment over time. GEM’s Smithfield specialists will identify the cause and restore normal, efficient operation.

If your electric bills are increasing without explanation, your AC is probably struggling. Our air conditioning repair technicians in Smithfield will inspect your equipment, locate the problem, and make the repairs needed to reduce your energy usage.

Grinding, rattling, or squealing noises mean something mechanical is wrong. Our air conditioning repair team in Smithfield will diagnose the issue and fix it before it causes a complete system failure.

When parts of your home won’t cool down properly, your system has an airflow or distribution issue. GEM’s air conditioning repair specialists in Smithfield will restore consistent, balanced cooling throughout your entire house.

When your air conditioner stops working during peak summer heat, waiting isn’t an option. GEM offers 24/7 emergency air conditioning repair in Smithfield to get your system running again immediately.

GEM service vehicles parked outside customer home

(833) 222-2953

GEM Technician Explaining Plans to Customer

(833) 222-2953

Why Work With GEM for AC Repair Services in Smithfield?

You need an air conditioning company that actually delivers what it promises.

GEM has built a reputation for doing exactly that across Rhode Island for over 75 years.

Since 1949, GEM has kept New England homes comfortable. With 500 service trucks and more than 700 skilled employees, we have the capacity and expertise to handle any AC problem you’re facing. 

Waiting days for air conditioning repair doesn’t make sense when your home is uncomfortable. GEM provides same-day air conditioning repair in Smithfield to restore your comfort without unnecessary delay.

Rhode Island homeowners trust GEM because we consistently deliver honest pricing, quality repairs, and dependable service. We stand behind every job we complete.

We believe in clear, honest pricing. You’ll know exactly what the repair will cost before we begin, with no hidden fees or surprise charges.

GEM is your complete home comfort solution, handling everything from AC and heating to plumbing and electrical work. One call covers all your home system needs.


What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 9646 reviews
Bill Wiech
15 hours ago
2 Pro electricians came out it was an emergency within 4 hours throughout my house the phenomenal job respectful Everything went perfect a little pricey but when it's an emergency it's an emergency highly recommend g e m electrical
John
15 hours ago
Brody and Clarissa were fantastic. They did an awesome job. They explained all the work they did and then some. Would love to have them again.
Karen Sullivan
15 hours ago
Very knowledgeable and courteous people. Made the process very easy.
gilbert serra
16 hours ago
Very pleasant and very honest, and they cleaned up after their work and would definitely use them again.
Bob Strouse
16 hours ago
Great service, very clean and professional. Very happy with Gem.
We were not getting heat from our boiler. It was old and not working properly. Richard walked us through a new boiler purchased. Thanks. We have a new boiler…works great. The installers were great, professional, neat, and went through the operation of our new system. Thanks again.
Karen Gray
18 hours ago
Working with Nick to get all my bathroom faucets replaced was a pleasure. Karen Gray
Alyssa Zelman
18 hours ago
Great communication, went the extra mile, professional and friendly. Came out same-day, on-time. Def recommend!
Allan Barbash
20 hours ago
Great service he was very thorough.
Darlene ONeill
20 hours ago
Xavier was confident, efficient, knowledgeable, prompt and treated his trainee with respect.
Dale Abbott
22 hours ago
Great job. They know their “stuff”!
Jim Walsh
1 day ago
Super fast response time (called at 4:00 on Monday and Mike & Chris were at the house at 11:15 on Tuesday). Mike and Chris were excellent, diagnosed the source of the odor (bad wax ring) and completed the job by 12:15.
Everything from the initial phone call to the quick response from our techs and the repair of our system was an A+! Would recommend to everyone.
Jeremy Studley
2 days ago
GEM was one of only services that got back to me and scheduled me on the same day! Colin was quick, professional, and someone I felt safe having in my home. You get what you pay for!
Corey was outstanding , very helpful, informative and friendly !
Noemi Jordan
2 days ago
Khorey J. and his colleague did an excellent job inspecting our heating and cooling mini-split system. They took the time to explain the issues in detail and gave us peace of mind and at ease by ensuring that everything was working properly. They also explained and demonstrated when the condenser fan should turn on at various temperatures and settings. Both men were knowledgeable, professional, polite, and respectful. We have been customers of Gem Heating and Plumbing for many years, and, as always, they were there when we needed their services. Thank you, Gem Plumbing!
John O'Leary
2 days ago
Efficient and spot on always
Michael Hoff
2 days ago
John did a great job servicing our central heat pump and boiler. He was thorough and a great communicator. Thanks!
Joe Burgess
2 days ago
Great people Very professional Explanation of everything Excellent job
Patricia Criner
2 days ago
Very personable guys Joe and Landon did a thorough inspection and make sure I completely understood all options for the future
Cindy Mossman
2 days ago
Electrical replacements
Peter Rintels
2 days ago
Have used GEM several times. After some rough experiences with some other HVAC companies, I can say GEM has been consistently outstanding. Highly recommended.
We had an emergency service performed on Saturday, the technician Chris was professional and talked me through everything he was doing. I’d rate his overall work on a scale of 1-10 as over 10 because he was that awesome. What gets me is the pricing of the service. As I mentioned it was an emergency, and as the customer I want an itemized breakdown of parts and labor. I just called GEM and they mentioned they do not provide that. I will continue to call until I get the satisfaction I want on full disclosure of MY billing statement the was paid for in FULL by MYSELF. I know GEM reads these reviews and I want my fully itemized bill for services rendered.
Very satisfied with the service
Bill Cater
3 days ago
The GEM team, Richard (Rickey) and Gabriel along with the electrician were extremely professional. They cleaned up the entire work site with great care to ensure no dirt was left behind. Xavier was outstanding during the service call. happy and highly recommend.

What to Expect When You Work With GEM

Our approach to service is built on quality work and honest communication.

There can be a sense of hesitation when you work with an air conditioning contractor for the first time; GEM is here to calm your nerves and make the process simple, transparent, and stress-free from start to finish.

Our NATE-certified HVAC professionals are experienced, courteous, and committed to fixing your problem right. We show up on time, in uniform, and ready to work. From start to finish, you can expect courteous, respectful service from every member of the GEM team.

We explain what’s wrong, what needs to be fixed, and why, using language that makes sense. No technical jargon, no confusing explanations. With GEM, there’s never any confusion, just honest, straightforward answers you can trust.

Before any work starts, you’ll receive a detailed quote explaining the repair and the cost. You’ll know exactly what to expect with no surprises. We want you to feel confident in every decision and know exactly what to expect from start to finish.

As a Carrier Factory Authorized Dealer and National Grid Value Plus Installer, GEM meets the highest industry standards for training, safety, and expertise. Our technicians use proven techniques, quality materials, and industry-leading standards to ensure your system runs safely and efficiently. At GEM, we don’t settle for “good enough”; we aim for results that last.

GEM Plumbing Heating Cooling & Electrical branded technician portrait

(833) 222-2953

customer and technician interaction

Prevent Future AC Problems With GEM’s Home Comfort Club!

Regular maintenance prevents most AC problems before they happen.

GEM’s Home Comfort Club provides Smithfield homeowners with the preventive care their air conditioners need to run reliably through summer.

Our certified technicians clean your system, check refrigerant, inspect electrical connections, and optimize performance to identify small issues before they turn into expensive repairs. Give us a call or contact us online today to enroll or to learn more!


Other HVAC Services You May Need


Schedule Air Conditioning Repair in Smithfield, RI With GEM

When your air conditioner is not performing as it should, GEM delivers clear answers and effective solutions. Our technicians take the time to identify the root cause of the issue and complete repairs that improve comfort, efficiency, and overall system reliability.

From simple service calls to more advanced air conditioning repair in Smithfield, RI, every visit is backed by experienced professionals who focus on quality workmanship and dependable results.

GEM technician in front of service truck


FAQ

What causes an AC to cycle on and off constantly?

Constant cycling, known as short cycling, usually points to thermostat problems, restricted airflow, or incorrect system sizing. Our air conditioning repair technicians in Smithfield can diagnose and repair it to prevent further equipment damage and higher energy costs.

Why is my air conditioner running but not cooling?

This typically indicates low refrigerant, a dirty filter, compressor failure, or electrical issues. A professional air conditioning repair inspection in Smithfield will identify the exact cause and get your system cooling properly again.

Is 24/7 emergency AC repair available?

Yes. GEM offers 24/7 emergency air conditioning repair in Smithfield. Whether your system fails late at night, on a weekend, or during a holiday, our team is ready to respond and restore your comfort.

How frequently should my AC be professionally maintained?

Annual maintenance is recommended to keep your air conditioner running efficiently and to catch potential problems early. Regular service extends your equipment’s life and maintains consistent cooling performance all summer.

When should I replace instead of repair my AC?

If your system is 10 to 15 years old or older, needs repairs frequently, or doesn’t cool efficiently anymore, replacement is often the smarter investment. GEM’s air conditioning repair specialists in Smithfield will evaluate your equipment honestly and recommend the most cost-effective solution.

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