4.6
Based on 8427 reviews
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Carrier Residential Factory Authorized Dealer
North American Technician Excellence - NATE - Certifying the Finest in HVACR
Mass Save | Heat Pump Installer

When Your Falmouth Home Needs Professional Help

Life on the Cape depends on home systems that keep up with coastal weather, seasonal routines, and the flow of guests through your doors.

When your cooling, heating, plumbing, or electrical systems falter, it disrupts more than comfort. It disrupts the rhythm of how Falmouth homes are used. Year-round residents and seasonal homeowners manage properties shaped by salt air, humidity, and the demands of busy summer weeks. Your home in Falmouth Heights, Woods Hole, Old Silver Beach, or along Surf Drive relies on systems that need to work without surprises.

GEM Plumbing & Heating Services, LLC provides heating, cooling, plumbing, and electrical services in Falmouth, MA tailored to Cape Cod’s unique conditions. When your home needs help, call GEM.

Years in Business

Skilled employees

Emergency Service

Trucks on the Road


(833) 222-2953

Service That Understands Coastal Properties

Falmouth homeowners live where salt air, humidity, and seasonal demands test every system. GEM delivers service adapted to these conditions.

Beach cottages, year-round colonials, and waterfront estates all require technicians who understand coastal challenges. Our professionals arrive prepared, work cleanly, and provide solutions that last despite the demanding marine environment. When your Falmouth home needs attention, you deserve service from technicians who know Cape Cod properties.


Why Falmouth Homeowners Choose GEM

Beach homes, year-round residences, and properties exposed to salt air all receive expertise adapted to Cape Cod’s unique demands.

Your schedule matters, especially during peak season. We respond quickly and work efficiently throughout Falmouth.

Over 75 years serving New England families, including Cape Cod’s coastal communities.

Every GEM technician, plumber, and electrician maintains proper licensing, passes background checks, and holds NATE certification.

Members receive priority scheduling, maintenance discounts, and regular service that protects system performance year-round.

Our fleet serves Falmouth and Upper Cape communities with reliable response times.

Carrier Factory Authorized Dealer and National Grid certifications demonstrate our commitment to quality work.

Falmouth’s location on the Upper Cape places it within our standard service territory.


Getting the Help You Need Is Simple

Professional service should involve clear communication and transparent pricing, not uncertainty.

GEM serves Falmouth with straightforward processes. Call, schedule, receive quality work.

Call or book online. We accommodate Falmouth schedules with flexible appointment times and same-day availability.

Your technician evaluates the situation, explains findings clearly, and provides pricing before beginning work.

We complete repairs properly, protect your floors and furnishings, and confirm everything functions before leaving.

(833) 222-2953

What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 8427 reviews
Great service! Technician arrived on timed was right to work on a clogged drain after he gave me the cost of the service, which was reasonable. Upon completion he made sure all the area was cleaned up. All people I had contact with were pleasant and professional.
Great guys giving great advice and great service! Thanks, Jake and Ryan!
Living on the Cape finding a reliable service company can be difficult. GEM is now my go to for HVAC and plumbing service.
Louis Weinkle
What an excellent experience! Tim and his team from GEM are truly experts in their fields. and did an excellent job replacing our 20-year-old boiler. Their work is top-notch and the technicians were friendly and engaging. They walked me through the installation process step-by-step and also recommended some much-needed improvements to my existing system. Iโ€™ll be working with them on future projects!
Michelle Boehmer
Tyler & Rohan did a quick, professional & great install of our water heater. Seamless process from initial contact with Jamie to accurate time estimate from Amanda to the perfect install. Thank you!
Genrac repair. Very professional. Outstanding personnel and customer service. Would recommend anytime
Jason Arcoraci
They did a great job
Xavier reponded in the late evening, coming from quite a distance. Our furnace has gone out while we were away and jt was very cold in the house. Xavier told me โ€œIโ€™ll figure it out,โ€œ and that he did, cheerfully and efficiently! Thank you, Xavier:)
Kimberly Anderson
Excellent work as always.
Great Service and results!!!!!
I came home on Sunday after working all day and found my kitchen sink full of sewerage. Called Gem from a list because I recognized the name from the trucks I have seen around town. They actually answered the phone at 6:30 on Sunday night. The guy was great very helpful (I know nothing about plumbing) took all my info put me on hold then came right back to say they could have somebody out to me that night and that they would call me. Within the hour they called and said be there in 15 minutes and they were. Guy was great answered all my stupid questions, gave me a price before starting work. He was very knowledgeable and friendly. ( even when I accidentally flushed while he was working!) I had roots in sewer line going to street he was upfront with what was done. About How long I could expect it to last and what I needed to do to fix problems. He even found a leaking pipe I need to fix in bath! When I asked for exact prices for other fixes he either had them or could refer me to who did. I thought the price was a bit steep but it was a Sunday night! And when I checked with other places found they were pretty normal if you could even get service on Sunday night!
Services were very good. Technician was very polite, respectful and knowledgeable. I was very pleased.
Lawrence Galardi
Anthony was proactive, thorough, and responsive for what was an unexpected rush repair.
Amanda Bishop
I scheduled my first HVAC Maintenance appointment and Emanuel Q came out. Emanuel was great! He answered all of my questions and explained everything he was doing. While he was outside he noticed the wiring for the AC unit wasn't wired correctly and coordinated with his supervisor to come back and install an electrical whip a few days later. I didn't have to do anything with the scheduling, he took care of everything! I'm very happy with the service received!
Thomas Ladd
Solved our problem! Terrific! Patient and polite technician.
Gem has always been my lifesaver and yesterday they came through again. When GEM came yesterday for the annual boiler cleaning they discovered that my boiler was leaking carbon monoxide gas. It had not been leaking the year before so carbon monoxide leaking from your burner. Itโ€™s like a tire thatโ€™s going flat in the air is coming out. It only gets worse. They gave me an estimate on replacing it, I did some research and they said that they couldnโ€™t install it the next day. The price was in line with everything I had researched and the Bernar rated very high on Trustpilot as did the warranty. Having worked with GEM before, I trust them and I made the deal. Today two men arrived two more came then the Electrician.They got the old burner out they got the new burner installed. They cleaned up the basement and I now have heat and no carbon monoxide.Thanks for being there again GEM.
Daniel Penick
Nice people, quick to respond and knowledgeable. Highly recommend them for emergencies. Orlando C. saved us, thanks
A. H.
A+ service
Ruth D.A
This was the second time Steve serviced my AC system. He is knowledgeable and courteous. He did an excellent job!
Steve, thank you for going above and beyond.
I highly recommend Gem Plumbing and Heating to colleagues, family and friends.
Matthew Cedor
Efficient and informative.

Took the time to answer all of my questions.

Thank you!
Great job, explained everything and fast! Thx guys!!
Stephanie Igoe
Cameron and Mason provided efficient and effective repair after hours. They were extremely courteous and professional. I am very thankful for them helping us at night.
Lauren Horne
Technician was very polite and informative. Offered good information and was sympathetic about the situation.
David Shikiar
Friendly guy. Got the job done.
Nancy Grasing
Joe arrived the same day I called, assess the problem, and was able to make repairs the next day! Amazing service and a great job
Carlos Santos
Great job very pleasant

customer and technician interaction

Peace of Mind, Worry-Free

Maintaining your home can be stressful. Let us help.

Preserve your home’s value, extend your equipment’s life span, and ease your worries with our membership plans.

Well-maintained systems run better, last longer, and save you money on energy bills. Regular care prevents breakdowns, extends equipment life, and keeps your home comfortable year-round. When it’s time to sell, buyers notice homes with documented maintenance history.

Falmouth homes do not fail on a schedule, and in a community where summer weekends bring houseguests and winter storms test every system, after-hours problems require immediate response. That is why our technicians are on call day and night, responding to emergencies in Falmouth Heights, Woods Hole, East Falmouth, North Falmouth, and every village throughout town.

We understand what an air conditioning failure means when the family arrives for a July week, how quickly a water heater problem disrupts a rental property’s schedule, and why a heating failure in a winterized home needs same-day attention. We navigate the winding roads, find the cottages down sandy lanes, and arrive prepared for whatever coastal conditions present.

Whether humidity overwhelms your cooling system during a heat wave, a nor’easter stresses your heating equipment, or a plumbing emergency threatens a finished basement before guests arrive, you have a team that already knows Falmouth’s housing stock, the common issues salt air creates, and the fastest path to getting your home working again. When something goes wrong, you’re never facing it alone.

With us, you can spend less money to take better care of your home.

Membership plans pay for themselves. You get discounted rates on service, priority scheduling when problems happen, and regular maintenance that prevents expensive emergency repairs. Efficient systems cost less to run, and catching issues early saves you from major expenses down the road.

Keep all parts of your home operating at peak efficiency with regular maintenance tune-ups.

Your HVAC, plumbing, and electrical systems work together to keep your home running. Regular tune-ups ensure everything operates efficiently, safely, and reliably. We inspect, clean, and adjust systems before problems start, so you avoid breakdowns when you need your systems most.


GEM technician servicing a Carrier outdoor unit

Heating and Cooling Services in Falmouth, MA

Falmouth winters require reliable heating, and humid Cape Cod summers make air conditioning essential for comfortable living.

GEM provides comprehensive HVAC services throughout Falmouth, from emergency repairs to system replacements.

(833) 222-2953

Heating & Cooling Icon

Furnaces for Falmouth Homes

When your furnace struggles to keep up with a January cold snap, you need technicians who understand Cape Cod’s coastal heating demands.

GEM’s heating specialists restore warmth to homes throughout town with expertise across furnace types and brands.

  • Furnace Installation: We size and install furnaces matched to your Falmouth home’s heating requirements and coastal exposure.
  • Furnace Replacement: When furnaces reach end of service life, we help select equipment suited to Cape Cod conditions.
  • Furnace Repair: Ignition problems, blower malfunctions, and heat distribution issues all respond to our diagnostic expertise.
  • Furnace Maintenance: Annual service maintains efficiency and catches developing problems before they cause disruption.
Cooling System Icon

Air Conditioning Services in Falmouth

Cape Cod humidity makes reliable air conditioning essential for comfortable Falmouth summers, especially when guests arrive.

Our cooling technicians keep your system running through heat waves with responsive service.

Heat Pump Icon

Heat Pumps

Heat pumps provide efficient year-round comfort, ideal for Falmouth’s moderate coastal climate.

GEM helps Falmouth families maximize heat pump benefits through proper installation and maintenance.

  • Heat Pump Installation: We configure heat pump systems for optimal performance in Cape Cod’s marine environment.
  • Heat Pump Replacement: Current heat pump technology offers significant improvements over older units.
  • Heat Pump Repair: Mode switching problems and output issues indicate conditions our technicians resolve effectively.
  • Heat Pump Maintenance: Regular service maintains efficiency and extends equipment lifespan.
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Ductless Mini-Splits

Falmouth’s beach cottages and seasonal homes benefit from ductless systems that provide comfort without extensive construction.

GEM’s ductless specialists design and install systems that heat and cool specific areas efficiently.

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Boilers

Boiler heat serves many Falmouth year-round homes, providing reliable warmth through radiators and baseboard systems.

GEM’s heating team provides comprehensive boiler services for safe, efficient operation.

  • Boiler Installation: We install boilers matched to your home’s existing heat distribution configuration.
  • Boiler Repair: Pressure problems, leaks, and circulation issues all fall within our expertise.
  • Boiler Maintenance: Annual service maintains safety, efficiency, and reliability throughout the heating season.
A piggy bank represents Mass Save rebate savings

Oil-to-Gas Conversions

Where natural gas service reaches your Falmouth property, converting from oil can simplify maintenance and reduce costs.

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Radiant Heating Systems

Radiant floor heat provides even warmth without drafts, working well in Falmouth homes of every era.

GEM installs and maintains radiant systems throughout town.

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Indoor Air Quality Solutions

Falmouth’s coastal humidity creates air quality considerations many homeowners address with treatment systems.

GEM offers filtration, purification, and humidity control that improves indoor air quality throughout your Falmouth home.

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Thermostats & Smart Home Devices

Smart thermostats provide control and efficiency benefits, especially valuable for Falmouth properties with seasonal use patterns.

GEM installs connected devices that let you manage comfort remotely.

Plumber repairing kitchen faucet

Plumbing Services in Falmouth, MA

Your plumbing should work without you thinking about it. GEM provides trusted plumbing services to our Falmouth neighbors.

From emergency repairs to planned renovations, GEM’s licensed plumbers handle every plumbing challenge Falmouth homes present.

(833) 222-2953

Water Heaters

Water Heater Repair & Replacement

When your water heater fails the morning guests arrive for a beach week, you need fast, reliable service.

GEM provides Falmouth homeowners with complete water heater services from diagnosis to installation.

  • Traditional Water Heater Installation: We install tank units sized for your household’s hot water demands, including seasonal peaks.
  • Traditional Water Heater Replacement: When repair isn’t practical, we remove old equipment and install appropriate replacements.
  • Traditional Water Heater Repair: Temperature inconsistencies, leaks, and unusual noises all indicate conditions we can address.
  • Traditional Water Heater Maintenance: Regular service extends tank life and maintains efficiency.
  • Tankless Water Heater Installation: Endless hot water and compact footprint make tankless units practical for Falmouth’s varied properties.
  • Tankless Water Heater Replacement: When tankless units age out, we install current models with improved features.
  • Tankless Water Heater Repair: Error codes and temperature problems indicate issues we can resolve.
  • Tankless Water Heater Maintenance: Annual service maintains tankless performance.
Drain Cleaning Icon

Drain Clog Removal & Sewer Services in Falmouth

Slow drains and blockages disrupt household routines and require professional clearing.

GEM’s drain specialists restore proper flow throughout your plumbing system.

  • Kitchen Drains: Grease accumulation and food debris create kitchen drain clogs we clear effectively.
  • Bathroom Drains: Hair, soap residue, and mineral buildup respond to professional drain clearing techniques.
  • Basement and Utility Drains: Floor drains collect debris and sediment that cause backup during storms if not cleaned regularly.
Water Treatment Icon

Water Filtration & Water Quality Improvements

Falmouth water quality benefits from treatment systems that address hardness and impurities.

GEM installs and services water treatment equipment throughout town.

  • Water Purifier System Installation: Whole-home filtration improves water quality at every tap and appliance.
  • Water Softener Installation: Soft water prevents scale buildup and extends plumbing system life.
  • Water Softener Maintenance: Regular service keeps softening systems functioning properly.
  • Water Softener Repair: When softeners malfunction, we diagnose and correct problems promptly.
  • Water Softener Replacement: Aging softeners lose effectiveness and benefit from replacement.
Well Systems Icon

Well System & Well Pump Repair

Many Falmouth properties rely on private wells for water supply. GEM provides well pump installation, repair, and replacement to maintain reliable water flow throughout this coastal community.

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Kitchen & Bath Remodels

Outdated plumbing affects both function and aesthetics in Falmouth homes.

Dated fixtures, inefficient configurations, and aging supply lines indicate systems ready for professional upgrades. GEM’s plumbers install fixtures that complement your home while meeting modern standards.

  • Kitchen Faucets
  • Bathroom Faucets & Toilets
  • Garbage Disposal
  • Hot Water Dispenser
  • Drinking Water Filter
  • Appliance Hook Up
  • Cooking Upgrades
  • Spa Bathroom
Leaks Icon

Plumbing Leaks

Water stains, musty odors, and unexpected moisture often signal hidden leaks causing ongoing damage.

In Falmouth’s coastal housing stock, aging connections develop leaks that threaten floors, walls, and finishes. Our technicians locate leaks precisely and complete permanent repairs.

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Hydro Jetting

When standard drain clearing can’t remove stubborn blockages, hydro jetting scours pipe interiors with high-pressure water.

This service removes grease accumulation and root intrusion from Falmouth drain lines, restoring full flow capacity.

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Sump Pumps

Coastal and low-lying Falmouth properties benefit from working sump pump protection.

GEM keeps these important systems ready when groundwater rises.

  • Sump Pump Installation: We install pumps with capacity matched to your property’s water intrusion patterns.
  • Sump Pump Replacement: When pumps fail, prompt replacement protects basements and finished spaces.
  • Sump Pump Repair: Pumps cycling constantly or failing to activate need professional attention.
  • Sump Pump Maintenance: Regular testing confirms your pump will function during coastal storms.
Electrician installing a pendant light in a kitchen.

Power Your Home With GEM’s Falmouth Electricians

Falmouth’s electrical systems range from older cottage wiring to modern installations in updated properties.

GEM’s licensed electricians serve Falmouth with expertise across all residential electrical work.

(833) 222-2953

Generator Icon

Standby Generator Repair & Installation in Falmouth

Power outages affect Cape Cod regularly, and generators keep essential systems operational when storms strike.

GEM installs and maintains backup power for Falmouth homes with sizing guidance and ongoing service.

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Indoor & Outdoor Lighting Design

Proper lighting enhances Falmouth homes and properties while improving safety and security.

GEM electricians install lighting solutions that complement your home’s coastal character.

  • Indoor Lighting: Recessed fixtures, pendant lights, under-cabinet illumination, and accent lighting tailored to your home’s style.
  • Outdoor Lighting: Landscape, pathway, and security lighting that improves safety while highlighting your property’s features.
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Electrical Panel Upgrades

Your electrical panel must safely handle modern power demands as you add appliances, devices, and technology.

GEM’s electricians evaluate current capacity and install panels that deliver reliable power with room for future needs.

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Commercial Electrical Services

Falmouth businesses in the village centers and throughout town depend on consistent electrical service.

Our commercial electricians handle lighting upgrades, panel work, safety inspections, and emergency repairs for local businesses.

Icon representing electrical services

Surge Protectors

Coastal storms and grid fluctuations expose Falmouth homes to damaging power surges.

Whole-home surge protection installed at your panel guards every circuit against voltage spikes that destroy electronics and appliances.

Rewiring service icon representing professional plumbing repairs

Rewiring & Wiring Installation

Older Falmouth cottages often contain wiring that cannot safely meet modern electrical loads.

Flickering lights, frequently tripped breakers, and warm outlets indicate systems needing professional attention. GEM replaces outdated wiring to current codes.

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EV Chargers

Home charging makes electric vehicle ownership practical for Falmouth residents.

GEM’s certified electricians install Level 2 chargers that provide faster charging speeds with professional wiring.

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Carbon Monoxide & Smoke Detector Installation

Properly placed and maintained detectors provide critical early warning against invisible dangers.

Our electricians install smoke and CO detectors in optimal locations throughout your Falmouth home with tested battery backup.

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Smart Home Installation

Connected devices and smart home systems add convenience, efficiency, and control to Falmouth homes, including remote monitoring for seasonal properties.

GEM’s electricians install and integrate smart thermostats, lighting controls, security components, and energy monitoring systems.

Ready for Reliable HVAC, Plumbing, and Electrical Services in Falmouth?

When your Falmouth home needs professional attention, GEM provides the expertise and quality service coastal properties require.

We’ve served New England families since 1949, including Cape Cod’s year-round and seasonal communities. Call us or schedule online for same-day response throughout Falmouth.

GEM technician in front of service truck


Frequently Asked Questions

Does GEM serve all of Falmouth?

Yes. From Woods Hole to North Falmouth, from Falmouth Heights to East Falmouth, we serve every Falmouth address.

How quickly can I get service?

Same-day appointments are available for most calls. Falmouth’s location on the Upper Cape is within our service network.

Do you work with seasonal properties?

Yes. We understand the specific needs of seasonal homes including winterization, opening services, and systems designed for variable occupancy.

What makes GEM different from other providers?

We combine comprehensive capabilities with experience serving coastal properties. Falmouth homeowners receive service adapted to Cape Cod’s unique conditions.

How can I prevent emergency repairs?

Regular maintenance catches problems before they become emergencies. GEM’s Home Comfort Club includes scheduled service that keeps Falmouth homes running reliably.