4.6
Based on 8638 reviews
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Carrier Residential Factory Authorized Dealer
North American Technician Excellence - NATE - Certifying the Finest in HVACR
Mass Save | Heat Pump Installer

Reliable Service for Duxbury Homes

Living in Duxbury means caring for a home shaped by coastal weather, historic character, and the routines of everyday life, and you want service that respects that.

Duxbury stretches along Plymouth County’s South Shore, a coastal community where antique colonials, long-established neighborhoods, and waterfront properties all face different demands from salt air, humidity, and seasonal conditions. From the homes near the town center to the properties along Duxbury Beach and the quiet streets of Snug Harbor, homeowners maintain spaces that require knowledgeable, careful work.

GEM Plumbing and Heating Services, LLC provides heating, cooling, plumbing, and electrical services in Duxbury, MA with the professionalism and reliability this community expects. Call GEM when your home needs help.

Years in Business

Skilled employees

Emergency Service

Trucks on the Road


(833) 222-2953

Service Worthy of Duxbury Properties

Duxbury homeowners maintain properties of exceptional quality. GEM delivers service that meets those standards.

Historic colonials, waterfront homes, and architecturally significant properties all require technicians who understand careful workmanship. Our professionals arrive prepared, work meticulously, and provide solutions that protect your investment. When your Duxbury home needs attention, you deserve service that honors what makes your property special.


Why Duxbury Homeowners Choose GEM

Historic homes, waterfront estates, and architecturally significant residences all receive the careful attention they deserve.

Properties exposed to salt air and ocean weather receive solutions adapted to demanding conditions.

Over 75 years serving New England’s most discerning families who expect excellence from their service providers.

Every GEM technician, plumber, and electrician maintains proper licensing, passes background checks, and holds NATE certification.

Your schedule matters. We respond quickly and work efficiently throughout Duxbury.

Members receive priority scheduling, maintenance discounts, and regular service that protects system performance.

Carrier Factory Authorized Dealer and National Grid certifications demonstrate our commitment to quality work.

Duxbury’s South Shore location places it conveniently within our standard service territory.


Getting the Help You Need Is Simple

Professional service should involve clear communication and transparent pricing.

GEM serves Duxbury with straightforward processes. Call, schedule, receive quality work.

Call or book online. We accommodate Duxbury schedules with flexible appointment times and same-day availability.

Your technician evaluates the situation, explains findings clearly, and provides pricing before beginning work.

We complete repairs properly, protect your floors and furnishings, and confirm everything functions before leaving.

(833) 222-2953

What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 8638 reviews
Michael from Gem Plumbing was here today to do an annual check on our central air conditioning system and mini-split system. He did a thorough check of all the components inside and outside the home. He is very knowledgeable and explained everything very clearly as to what he found and observed on our systems. This service was covered under our maintenance plan with Gem so there was no charge for today. Michael is a really friendly and personable guy and he did a great job at our home.
Scott was great. Gave me my options. For now just changed the toilet fill valve. A a bit pricey, but good to have changed it
Your co. And your ees. That helped me from having no heat for 3 days and are miracle workers. They were professional from beginning to the end.
I now have the comfort or a warm home.
I would recommend your company to my friends and family.
That you.
Experience knowledgeable friendly staff
Technicians were very professional, respectful and explained exactly what they would be doing and answered all my questions.
Great job
Fast, professional, really know what they are doing! Very responsive! Came 12:30AM one night and resolved a severe leak. Great people!

Update: Doing home maintenance now for heating, air conditioning and plumbing. Doing excellent assessments. Great service, knowledgeable staff. Very happy with GEM!
B
9/6/2025—-GEM does our HVAC service.
We had one condenser stop. They came, found an electric problem, sent the electricians in their group, ordered the required electrical panel and we are back up and running.
These people REALLY know what they are doing!!
Corey Mayo took care of it this morning- he was polite, informative, and efficient.
I was very pleased with GEM plumbing. They came when they said they would and explained everything. I would highly recommend them.
Gem has always been my lifesaver and yesterday they came through again. When GEM came yesterday for the annual boiler cleaning they discovered that my boiler was leaking carbon monoxide gas. It had not been leaking the year before so carbon monoxide leaking from your burner. It’s like a tire that’s going flat in the air is coming out. It only gets worse. They gave me an estimate on replacing it, I did some research and they said that they couldn’t install it the next day. The price was in line with everything I had researched and the Bernar rated very high on Trustpilot as did the warranty. Having worked with GEM before, I trust them and I made the deal. Today two men arrived two more came then the Electrician.They got the old burner out they got the new burner installed. They cleaned up the basement and I now have heat and no carbon monoxide.Thanks for being there again GEM.
John arrived within the time window, was courteous and professional. He explained what he was doing throughout the service call.
Great service as usual. Techs were very pleasant, knowledgeable and considerate. The explained everything so I could understand it.
Very professional and was sure to explain everything that was done and the condition of the system
David was professional, courteous and knowledgeable. GEM is lucky to have him. Just wished GEM helped out with some of the cost seeing how it was just installed seven years ago but I was very please with the service David provided.
Technician Joseph Sr, was on time, knowledgeable, neat and personable. Excellent service.
Great service for the annual ac check up!
Gem did a great job installing the new furnace and A/C systems for the house, their work was on time and Gem did a great job installing the new furnace and A/C systems for the house. Their work was on time and professional as always!!
Tim did a great job. Diagnosed the problem with my generator promptly and got it back in working condition right away. Recommended for generator service.
excellent Anthony.lllldid heating tuneup.my wife and I very happy with his work.
Prompt, communicative, friendly and precise. Nicole was amazing.
I had to call Gem on a Sunday for a leaking faucet that was causing havoc to my wood floors. Orlando was the technician. He saved the day!!!! I was so thankful!! It was quick he was so nice. He should get a raise for his customer service.
Tim was terrific.. very personable and knowledgeable ..he knows what he is doing..
..
Luis and Edwin did an OUTSTANDING job in replacing my old furnace with a new one. They were thorough in every aspect of the job. From removal to the new install and clean up. Very professional and answered any questions I had. I can't thank them enough for the excellent Jobe they performed. 👍👍👍👍
Polite, professional, and diligent.
Mason was very polite and courteous. He explained everything

customer and technician interaction

Peace of Mind, Worry-Free

Maintaining your home can be stressful. Let us help.

Preserve your home’s value, extend your equipment’s life span, and ease your worries with our membership plans.

Well-maintained systems run better, last longer, and save you money on energy bills. Regular care prevents breakdowns, extends equipment life, and keeps your home comfortable year-round. When it’s time to sell, buyers notice homes with documented maintenance history.

Duxbury homes do not fail at convenient times, and when your property represents significant investment in quality, after-hours emergencies require a team you can trust. That is why our technicians are on call day and night, responding throughout the town center, along the beach road, in Snug Harbor, and every neighborhood in this coastal community.

We understand what a boiler failure means in a home with antique radiators and irreplaceable woodwork, how quickly water damage can escalate in a finished basement, and why it matters to work carefully around the features that define your property’s character. We navigate the winding roads, respect the landscaping, and arrive prepared to solve problems without creating new ones.

Whether a coastal storm stresses aging systems, summer humidity overwhelms your cooling equipment, or a plumbing emergency threatens valuable finishes, you have a team that already knows Duxbury’s exceptional housing stock and the proper approach for properties of this caliber. When something goes wrong, you’re never facing it alone.

With us, you can spend less money to take better care of your home.

Membership plans pay for themselves. You get discounted rates on service, priority scheduling when problems happen, and regular maintenance that prevents expensive emergency repairs. Efficient systems cost less to run, and catching issues early saves you from major expenses down the road.

Keep all parts of your home operating at peak efficiency with regular maintenance tune-ups.

Your HVAC, plumbing, and electrical systems work together to keep your home running. Regular tune-ups ensure everything operates efficiently, safely, and reliably. We inspect, clean, and adjust systems before problems start, so you avoid breakdowns when you need your systems most.


GEM technician servicing a Carrier outdoor unit

Heating and Cooling Services in Duxbury, MA

Duxbury winters demand reliable heating, and humid coastal summers make air conditioning essential for comfortable living.

GEM provides comprehensive HVAC services throughout Duxbury, from emergency repairs to system upgrades.

(833) 222-2953

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Air Conditioning Services in Duxbury

Coastal humidity makes reliable air conditioning essential for comfortable Duxbury summers.

Our cooling technicians keep your system running through heat waves with responsive service.

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Heat Pumps

Heat pumps provide efficient year-round comfort, increasingly popular with Duxbury homeowners seeking both performance and sustainability.

GEM helps Duxbury families maximize heat pump benefits through proper installation and maintenance.

  • Heat Pump Installation: We configure heat pump systems for optimal performance in coastal climate conditions.
  • Heat Pump Replacement: Current heat pump technology offers significant improvements over older units.
  • Heat Pump Repair: Mode switching problems and output issues indicate conditions our technicians resolve effectively.
  • Heat Pump Maintenance: Regular service maintains efficiency and extends equipment lifespan.
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Furnaces for Duxbury Homes

When your furnace struggles to maintain comfort in a large colonial or fails before guests arrive, you need technicians who respond promptly.

GEM’s heating specialists restore warmth to homes throughout town with expertise across furnace types and brands.

  • Furnace Installation: We size and install furnaces matched to your Duxbury home’s heating requirements and quality standards.
  • Furnace Replacement: When furnaces reach end of service life, we help select equipment that meets your comfort expectations.
  • Furnace Repair: Ignition problems, blower malfunctions, and heat distribution issues all respond to our diagnostic expertise.
  • Furnace Maintenance: Annual service maintains efficiency and catches developing problems before they cause disruption.
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Ductless Mini-Splits

Duxbury’s historic and architecturally significant homes benefit from ductless systems that provide comfort without compromising original features.

GEM’s ductless specialists design and install systems that heat and cool efficiently while preserving your home’s character.

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Boilers

Boiler heat serves many Duxbury homes, providing reliable warmth through original radiators and baseboard systems.

GEM’s heating team provides comprehensive boiler services for safe, efficient operation.

  • Boiler Installation: We install boilers matched to your home’s existing heat distribution configuration.
  • Boiler Repair: Pressure problems, leaks, and circulation issues all fall within our expertise.
  • Boiler Maintenance: Annual service maintains safety, efficiency, and reliability throughout the heating season.
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Radiant Heating Systems

Radiant floor heat provides even warmth without drafts, an option for Duxbury homes undergoing thoughtful renovation.

GEM installs and maintains radiant systems throughout town.

A piggy bank represents Mass Save rebate savings

Oil-to-Gas Conversions

Where natural gas service reaches your Duxbury property, converting from oil can simplify maintenance and reduce costs.

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Indoor Air Quality Solutions

Duxbury’s coastal setting creates air quality considerations many homeowners address with treatment systems.

GEM offers filtration, purification, and humidity control that improves indoor air quality throughout your Duxbury home.

Smart thermostat Icon

Thermostats & Smart Home Devices

Smart thermostats provide control and efficiency benefits for Duxbury homeowners regardless of home age.

GEM installs connected devices that modernize comfort management.

Plumber repairing kitchen faucet

Plumbing Services in Duxbury, MA

Your plumbing should work without you thinking about it. GEM provides trusted plumbing services to our Duxbury neighbors.

From emergency repairs to thoughtful renovations, GEM’s licensed plumbers handle every plumbing challenge Duxbury’s quality homes present.

(833) 222-2953

Leaks Icon

Plumbing Leaks

Water stains, musty odors, and unexpected moisture often signal hidden leaks causing ongoing damage.

In Duxbury’s fine housing stock, aging connections develop leaks that threaten irreplaceable finishes. Our technicians locate leaks precisely and complete permanent repairs.

Water Heaters

Water Heater Repair & Replacement

When your water heater fails before a weekend of houseguests, you need fast, reliable service.

GEM provides Duxbury homeowners with complete water heater services from diagnosis to installation.

  • Traditional Water Heater Installation: We install tank units sized for your household’s hot water requirements.
  • Traditional Water Heater Replacement: When repair isn’t practical, we remove old equipment and install appropriate replacements.
  • Traditional Water Heater Repair: Temperature inconsistencies, leaks, and unusual noises all indicate conditions we can address.
  • Traditional Water Heater Maintenance: Regular service extends tank life and maintains efficiency.
  • Tankless Water Heater Installation: Endless hot water and compact footprint make tankless units popular in Duxbury homes.
  • Tankless Water Heater Replacement: When tankless units age out, we install current models with improved features.
  • Tankless Water Heater Repair: Error codes and temperature problems indicate issues we can resolve.
  • Tankless Water Heater Maintenance: Annual service maintains tankless performance.
Water Treatment Icon

Water Filtration & Water Quality Improvements

Duxbury water quality benefits from treatment systems that address hardness and impurities.

GEM installs and services water treatment equipment throughout town.

  • Water Purifier System Installation: Whole-home filtration improves water quality at every tap and appliance.
  • Water Softener Installation: Soft water prevents scale buildup and extends plumbing system life.
  • Water Softener Maintenance: Regular service keeps softening systems functioning properly.
  • Water Softener Repair: When softeners malfunction, we diagnose and correct problems promptly.
  • Water Softener Replacement: Aging softeners lose effectiveness and benefit from replacement.
Drain Cleaning Icon

Drain Clog Removal & Sewer Services in Duxbury

Slow drains and blockages disrupt household routines and require professional clearing.

GEM’s drain specialists restore proper flow throughout your plumbing system.

  • Kitchen Drains: Grease accumulation and food debris create kitchen drain clogs we clear effectively.
  • Bathroom Drains: Hair, soap residue, and mineral buildup respond to professional drain clearing techniques.
  • Basement and Utility Drains: Floor drains collect debris and sediment that cause backup during storms if not cleaned regularly.
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Hydro Jetting

When standard drain clearing can’t remove stubborn blockages, hydro jetting scours pipe interiors with high-pressure water.

This service removes grease accumulation and root intrusion from Duxbury drain lines, restoring full flow capacity.

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Sump Pumps

Coastal and low-lying Duxbury properties benefit from working sump pump protection.

GEM keeps these important systems ready when groundwater rises.

  • Sump Pump Installation: We install pumps with capacity matched to your property’s water intrusion patterns.
  • Sump Pump Replacement: When pumps fail, prompt replacement protects basements and finished spaces.
  • Sump Pump Repair: Pumps cycling constantly or failing to activate need professional attention.
  • Sump Pump Maintenance: Regular testing confirms your pump will function during coastal storms.
Well Systems Icon

Well System & Well Pump Repair

Some Duxbury properties rely on private wells for water supply. GEM provides well pump installation, repair, and replacement to maintain reliable water flow for these homes.

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Kitchen & Bath Remodels

Outdated plumbing affects both function and aesthetics in Duxbury’s quality homes.

Dated fixtures, inefficient configurations, and aging supply lines indicate systems ready for thoughtful upgrades. GEM’s plumbers install fixtures that complement your home’s character while meeting modern standards.

  • Kitchen Faucets
  • Bathroom Faucets & Toilets
  • Garbage Disposal
  • Hot Water Dispenser
  • Drinking Water Filter
  • Appliance Hook Up
  • Cooking Upgrades
  • Spa Bathroom
Electrician installing a pendant light in a kitchen.

Power Your Home With GEM’s Duxbury Electricians

Duxbury’s electrical systems range from original wiring in historic homes to modern installations in updated properties.

GEM’s licensed electricians serve Duxbury with expertise across all residential electrical work.

(833) 222-2953

Generator Icon

Standby Generator Repair & Installation in Duxbury

Power outages affect coastal communities, and generators keep essential systems operational when storms strike.

GEM installs and maintains backup power for Duxbury homes with sizing guidance and ongoing service.

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Indoor & Outdoor Lighting Design

Proper lighting enhances Duxbury homes and properties while improving safety and security.

GEM electricians install lighting solutions that complement your home’s architectural character.

  • Indoor Lighting: Recessed fixtures, pendant lights, under-cabinet illumination, and accent lighting appropriate to your home’s style.
  • Outdoor Lighting: Landscape, pathway, and security lighting that improves safety while enhancing your property’s beauty.
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Electrical Panel Upgrades

Your electrical panel must safely handle modern power demands as you add appliances, devices, and technology.

GEM’s electricians evaluate current capacity and install panels that deliver reliable power with room for future needs.

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Smart Home Installation

Connected devices and smart home systems add convenience, efficiency, and control to Duxbury homes.

GEM’s electricians install and integrate smart thermostats, lighting controls, security components, and energy monitoring systems.

Icon representing electrical services

Surge Protectors

Coastal storms and grid fluctuations expose Duxbury homes to damaging power surges.

Whole-home surge protection installed at your panel guards every circuit against voltage spikes that destroy electronics and appliances.

Rewiring service icon representing professional plumbing repairs

Rewiring & Wiring Installation

Many Duxbury historic homes contain original wiring that cannot safely meet modern electrical loads.

Flickering lights, frequently tripped breakers, and warm outlets indicate systems needing professional attention. GEM replaces outdated wiring to current codes while respecting historic construction.

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EV Chargers

Home charging makes electric vehicle ownership practical for Duxbury residents.

GEM’s certified electricians install Level 2 chargers that provide faster charging speeds with professional wiring.

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Carbon Monoxide & Smoke Detector Installation

Properly placed and maintained detectors provide critical early warning against invisible dangers.

Our electricians install smoke and CO detectors in optimal locations throughout your Duxbury home with tested battery backup.

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Commercial Electrical Services

Duxbury businesses throughout town depend on consistent electrical service.

Our commercial electricians handle lighting upgrades, panel work, safety inspections, and emergency repairs for local businesses.

Ready for Reliable HVAC, Plumbing, and Electrical Services in Duxbury?

When your Duxbury home needs professional attention, GEM provides the expertise and quality service exceptional properties require.

We’ve served New England families since 1949, including the South Shore’s most distinguished communities. Call us or schedule online for same-day response throughout Duxbury.

GEM technician in front of service truck


Frequently Asked Questions

Does GEM serve all of Duxbury?

Yes. From the town center to Duxbury Beach, from Snug Harbor to every residential neighborhood, we serve every Duxbury address.

How quickly can I get service?

Same-day appointments are available for most calls. Duxbury’s South Shore location is well within our service network.

Do your technicians work carefully in quality homes?

Absolutely. We understand Duxbury properties represent significant investments. Our technicians protect floors, furnishings, and architectural details throughout every job.

What makes GEM different from other providers?

We combine comprehensive capabilities with genuine respect for fine properties. Duxbury homeowners receive service that honors their home’s character.

How can I prevent emergency repairs?

Regular maintenance catches problems before they become emergencies. GEM’s Home Comfort Club includes scheduled service that keeps Duxbury homes running reliably.