4.6
Based on 9224 reviews
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Carrier Residential Factory Authorized Dealer
North American Technician Excellence - NATE - Certifying the Finest in HVACR
Mass Save | Heat Pump Installer

When Your Pembroke Home Needs Professional Help

Keeping your Pembroke home running smoothly matters, especially in a community built around family routines and year-round comfort.

Pembroke blends long-established neighborhoods with newer developments, all supported by systems that work through South Shore winters, humid summers, and the demands of everyday life. Homes near Pembroke Center, along Route 3A, around Oldham Pond, and throughout town rely on heating, cooling, plumbing, and electrical systems that need to perform without surprises. 

GEM Plumbing & Heating Services, LLC provides heating, cooling, plumbing, and electrical services in Pembroke, MA delivered with the reliability families expect. When your home needs help, call GEM.

Years in Business

Skilled employees

Emergency Service

Trucks on the Road


(833) 222-2953

Service That Understands Pembroke

Pembroke homeowners appreciate professional service that respects their time and their property.

Historic homes, mid-century construction, and newer developments all require technicians who understand varied building types. Our professionals arrive prepared, work cleanly, and provide solutions that last. When your Pembroke home needs attention, you deserve straightforward service from experienced professionals.


Why Pembroke Homeowners Choose GEM

Over 75 years serving New England families who expect reliable service from experienced professionals.

Our 500-vehicle fleet serves Pembroke and surrounding communities with reliable response times throughout the region.

Your schedule matters. We respond quickly and work efficiently throughout Pembroke, because home emergencies don’t wait.

Members receive priority scheduling, maintenance discounts, and regular service that protects system performance year-round.

Every GEM technician, plumber, and electrician maintains proper licensing, passes background checks, and holds NATE certification.

Carrier Factory Authorized Dealer and National Grid certifications demonstrate our commitment to quality work.

Historic homes, mid-century ranches, and newer construction all receive appropriate expertise from technicians who adapt to your home’s needs.

Pembroke’s central South Shore location places it conveniently within our standard service territory.


Getting the Help You Need Is Simple

Professional service should involve clear communication and transparent pricing, not uncertainty.

GEM serves Pembroke with straightforward processes. Call, schedule, receive quality work.

Call or book online. We accommodate Pembroke schedules with flexible appointment times and same-day availability.

Your technician evaluates the situation, explains findings clearly, and provides pricing before beginning work.

We complete repairs properly, protect your floors and furnishings, and confirm everything functions before leaving.

(833) 222-2953

What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 9224 reviews
I was not a service call. It’s just a yearly check up on the air conditioner. I did not meet Thomas personally, but my wife said he was very nice man. you must’ve needed a garden hose for something. I noticed it was moved, but it was wrapped very nicely and put back where where he found it. I appreciate that. overall, we were very pleased with the service. Thank you.
Outstanding
Extremely happy
fantastic technician and service!
Great company to work with! Good communication, availability and the plumbers who came to pull a gas line were professional. Would definitely use their services again.
We received great service and happy with the results!
Tony and Kevin were great, very professional and very knowledgeable- they listened to what I thought was going on, started there and quickly solved the A/C airflow issue. In this day and age and how expensive everything seems to be it was refreshing that Tony seemed very aware of pricing and as a result of their experience and efficiency make the bill very reasonable
Aaron was knowledgeable and extremely helpful
Technicians Steve Gray and Chase were Outstanding in every detail from presentation to knowledge , expertise and commitment to resolving my problem. I am a very please customer and I just need to say Steve and Chase represent your company extremely well. I will continue to be a very loyal customer. Thank you
Xavier and Mike did an excellent job.
We were very happy with the Service! Jacob and his “understudy” showed a very professional and efficient service. Jacob seem to be very experienced, and knowledgeable, and can think outside of the box. For over 20 years every time we had the boiler serviced, louvre was recommended as a solution for the low air supply.. Jacob saw the unused 4 inch dryer duck which is already in place and with minor modification can provide more air, which I thought was a brilliant idea. Highly recommend this team to anyone!
Nicholas from GEM was very informative and fixed our problems and gave good advice. Thank you!
Generator maintenance. Excellent in all respects.
Douglas is terrific!
Orlando and Marcello are true superstars of your business! Polite, very quick at helping me fix my problem with my Plumbing. The whole process from start to finish was handled beautifully thank you so much for making a stressful situation so much easier!
Excellent work on a variety of household electrical needs. Service techs were professional, friendly, and all work done to high standards!
Excellent service! Gem Plumbing was professional, responsive, and arrived on time. They quickly identified the issue with the roof drain pipe, clearly explained the repair, and completed the work efficiently. The quality of the workmanship was excellent, and everything was left clean when the job was finished. I would definitely recommend them to anyone looking for a reliable plumber.
Excellent service with clear explanation. On time, friendly professional communication. Issues resolved with creativity!
Cory was very knowledgeable and respectful.
The technical aspects of the job he explained so I could understand.
Great all around for a large on-demand heating installation project . Very talented team. Very impressed . Will definitely use GEM in the future
I had a great experience with my recent HVAC appointment. David the technician was punctual, polite, and very thorough while performing the annual maintenance of both our heating and cooling systems. He explained what was doing, reviewed the results of the tests that were done and provided estimates for potential future component replacement.
Jim P
Punctual, professional, polite. Everything was done to my liking and reviewed with me when completed. If you want it done right, call GEM!

Joan handled our house today. Great technician.
Hands down the best service, communication is top notch. My Ac and furnace needed to be replaced and I must say Alecs Reyes and team were amazing, polite and professional and informative every step of the way. I highly recommend Gem. Update I also had them move my electrical panel which was not up to code and was the worst thing they have ever seen lol the team who handled the move was amazing once again fantastic work by the gem team!
Efficient professional and quick service excellent!! Thank you Eric
Devontay Vaz and his colleague did an excellent job servicing our scheduled maintenance on our Heating and Cooling Mini Split system which is part of our Maintenance Plan. They took the time to explain the process from start to finish. They also made sure to explain the future unit maintenance after the summer season, which we found VERY helpful. We have been members of Gem Heating and Plumbing for years now. As always, the technicians were polite, professional, and knowledgeable about their work. With life being busy, Gem always call us as a reminder to make these scheduled appointments. Thank you, Gem Plumbing!!
John is great.

customer and technician interaction

Peace of Mind, Worry-Free

Maintaining your home can be stressful. Let us help.

Preserve your home’s value, extend your equipment’s life span, and ease your worries with our membership plans.

Well-maintained systems run better, last longer, and save you money on energy bills. Regular care prevents breakdowns, extends equipment life, and keeps your home comfortable year-round. When it’s time to sell, buyers notice homes with documented maintenance history.

Pembroke homes do not fail on a schedule, and in a community that stretches from historic village centers to newer developments, problems can arise anywhere at any hour. That is why our technicians are on call day and night, responding to emergencies near Pembroke Center, along the Route 3A corridor, around Oldham Pond, and throughout every neighborhood in town.

We understand what a furnace failure means for a family in a colonial off Center Street, how aging plumbing behaves in the mid-century homes near Hobomock, and what newer construction along the Duxbury line requires. We navigate the winding roads, find the houses set back from the street, and arrive prepared for whatever your home presents.

Whether a nor’easter knocks out power, freezing temperatures stress your heating system, or a water heater fails on a Sunday morning, you have a team that already knows Pembroke’s layout, the common issues across different housing types, and the fastest path to getting your home working again. When something goes wrong, you’re never facing it alone.

With us, you can spend less money to take better care of your home.

Membership plans pay for themselves. You get discounted rates on service, priority scheduling when problems happen, and regular maintenance that prevents expensive emergency repairs. Efficient systems cost less to run, and catching issues early saves you from major expenses down the road.

Keep all parts of your home operating at peak efficiency with regular maintenance tune-ups.

Your HVAC, plumbing, and electrical systems work together to keep your home running. Regular tune-ups ensure everything operates efficiently, safely, and reliably. We inspect, clean, and adjust systems before problems start, so you avoid breakdowns when you need your systems most.


GEM technician servicing a Carrier outdoor unit

Heating and Cooling Services in Pembroke, MA

Pembroke winters demand reliable heating, and humid Massachusetts summers make air conditioning essential for comfortable living.

GEM provides comprehensive HVAC services throughout Pembroke, from emergency repairs to system replacements.

(833) 222-2953

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Furnaces for Pembroke Homes

When your furnace fails during a Pembroke winter, you need technicians who respond promptly and resolve problems correctly.

GEM’s heating specialists restore warmth to homes throughout town with expertise across furnace types and brands.

  • Furnace Installation: We size and install furnaces matched to your Pembroke home’s heating requirements.
  • Furnace Replacement: When furnaces reach end of service life, we help select equipment that meets your comfort expectations.
  • Furnace Repair: Ignition problems, blower malfunctions, and heat distribution issues all respond to our diagnostic expertise.
  • Furnace Maintenance: Annual service maintains efficiency and catches developing problems before they cause disruption.
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Air Conditioning Services in Pembroke

Humid summers make reliable air conditioning essential for comfortable Pembroke living.

Our cooling technicians keep your system running through heat waves with responsive service.

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Heat Pumps

Heat pumps provide efficient year-round comfort, popular with Pembroke homeowners seeking both performance and energy savings.

GEM helps Pembroke families maximize heat pump benefits through proper installation and maintenance.

  • Heat Pump Installation: We configure heat pump systems for optimal performance in South Shore climate.
  • Heat Pump Replacement: Current heat pump technology offers significant improvements over older units.
  • Heat Pump Repair: Mode switching problems and output issues indicate conditions our technicians resolve effectively.
  • Heat Pump Maintenance: Regular service maintains efficiency and extends equipment lifespan.
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Ductless Mini-Splits

Pembroke homes benefit from ductless systems that provide targeted heating and cooling for specific areas.

GEM’s ductless specialists design and install systems that heat and cool efficiently.

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Boilers

Boiler heat serves many Pembroke homes, providing reliable warmth through radiators and baseboard systems.

GEM’s heating team provides comprehensive boiler services for safe, efficient operation.

  • Boiler Installation: We install boilers matched to your home’s existing heat distribution configuration.
  • Boiler Repair: Pressure problems, leaks, and circulation issues all fall within our expertise.
  • Boiler Maintenance: Annual service maintains safety, efficiency, and reliability throughout the heating season.
A piggy bank represents Mass Save rebate savings

Oil-to-Gas Conversions

Where natural gas service reaches your Pembroke property, converting from oil can simplify maintenance and reduce costs.

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Radiant Heating Systems

Radiant floor heat provides even warmth without drafts, working well in Pembroke homes of every era.

GEM installs and maintains radiant systems throughout town.

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Indoor Air Quality Solutions

Pembroke’s housing stock creates air quality considerations many homeowners address with treatment systems.

GEM offers filtration, purification, and humidity control that improves indoor air quality throughout your Pembroke home.

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Thermostats & Smart Home Devices

Smart thermostats provide control and efficiency benefits for Pembroke homeowners regardless of home age.

GEM installs connected devices that modernize comfort management.

Plumber repairing kitchen faucet

Plumbing Services in Pembroke, MA

Your plumbing should work without you thinking about it. GEM provides trusted plumbing services to our Pembroke neighbors.

From emergency repairs to planned renovations, GEM’s licensed plumbers handle every plumbing challenge Pembroke homes present.

(833) 222-2953

Water Heaters

Water Heater Repair & Replacement

When your water heater fails, morning routines and daily household convenience suffer immediately.

GEM provides Pembroke homeowners with complete water heater services from diagnosis to installation.

  • Traditional Water Heater Installation: We install tank units sized for your household’s hot water requirements.
  • Traditional Water Heater Replacement: When repair isn’t practical, we remove old equipment and install appropriate replacements.
  • Traditional Water Heater Repair: Temperature inconsistencies, leaks, and unusual noises all indicate conditions we can address.
  • Traditional Water Heater Maintenance: Regular service extends tank life and maintains efficiency.
  • Tankless Water Heater Installation: Endless hot water and energy efficiency make tankless units popular in Pembroke homes.
  • Tankless Water Heater Replacement: When tankless units age out, we install current models with improved features.
  • Tankless Water Heater Repair: Error codes and temperature problems indicate issues we can resolve.
  • Tankless Water Heater Maintenance: Annual service maintains tankless performance.
Drain Cleaning Icon

Drain Clog Removal & Sewer Services in Pembroke

Slow drains and blockages disrupt household routines and require professional clearing.

GEM’s drain specialists restore proper flow throughout your plumbing system.

  • Kitchen Drains: Grease accumulation and food debris create kitchen drain clogs we clear effectively.
  • Bathroom Drains: Hair, soap residue, and mineral buildup respond to professional drain clearing techniques.
  • Basement and Utility Drains: Floor drains collect debris and sediment that cause backup during storms if not cleaned regularly.
Water Treatment Icon

Water Filtration & Water Quality Improvements

Pembroke water quality benefits from treatment systems that address hardness and impurities.

GEM installs and services water treatment equipment throughout town.

  • Water Purifier System Installation: Whole-home filtration improves water quality at every tap and appliance.
  • Water Softener Installation: Soft water prevents scale buildup and extends plumbing system life.
  • Water Softener Maintenance: Regular service keeps softening systems functioning properly.
  • Water Softener Repair: When softeners malfunction, we diagnose and correct problems promptly.
  • Water Softener Replacement: Aging softeners lose effectiveness and benefit from replacement.
Well Systems Icon

Well System & Well Pump Repair

Some Pembroke properties rely on private wells for water supply. GEM provides well pump installation, repair, and replacement to maintain reliable water flow for these homes.

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Kitchen & Bath Remodels

Outdated plumbing affects both function and aesthetics in Pembroke homes.

Dated fixtures, inefficient configurations, and aging supply lines indicate systems ready for professional upgrades. GEM’s plumbers install fixtures that complement your home while meeting modern standards.

  • Kitchen Faucets
  • Bathroom Faucets & Toilets
  • Garbage Disposal
  • Hot Water Dispenser
  • Drinking Water Filter
  • Appliance Hook Up
  • Cooking Upgrades
  • Spa Bathroom
Leaks Icon

Plumbing Leaks

Water stains, musty odors, and unexpected moisture often signal hidden leaks causing ongoing damage.

In Pembroke’s varied housing stock, aging connections develop leaks that threaten floors, walls, and finishes. Our technicians locate leaks precisely and complete permanent repairs.

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Hydro Jetting

When standard drain clearing can’t remove stubborn blockages, hydro jetting scours pipe interiors with high-pressure water.

This service removes grease accumulation and root intrusion from Pembroke drain lines, restoring full flow capacity.

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Sump Pumps

Properties in low-lying Pembroke areas benefit from working sump pump protection.

GEM keeps these important systems ready when groundwater rises.

  • Sump Pump Installation: We install pumps with capacity matched to your property’s water intrusion patterns.
  • Sump Pump Replacement: When pumps fail, prompt replacement protects basements and finished spaces.
  • Sump Pump Repair: Pumps cycling constantly or failing to activate need professional attention.
  • Sump Pump Maintenance: Regular testing confirms your pump will function during storms.
Electrician installing a pendant light in a kitchen.

Power Your Home With GEM’s Pembroke Electricians

Pembroke’s electrical systems range from older wiring in historic homes to modern installations in newer construction.

GEM’s licensed electricians serve Pembroke with expertise across all residential electrical work.

(833) 222-2953

Generator Icon

Standby Generator Repair & Installation in Pembroke

Power outages disrupt daily life, and generators keep essential systems operational when storms strike.

GEM installs and maintains backup power for Pembroke homes with sizing guidance and ongoing service.

Lighting Icon

Indoor & Outdoor Lighting Design

Proper lighting enhances Pembroke homes and properties while improving safety and security.

GEM electricians install lighting solutions that complement your home’s character.

  • Indoor Lighting: Recessed fixtures, pendant lights, under-cabinet illumination, and accent lighting tailored to your home’s style.
  • Outdoor Lighting: Landscape, pathway, and security lighting that improves safety while highlighting your property’s features.
Electrical Panel Icon

Electrical Panel Upgrades

Your electrical panel must safely handle modern power demands as you add appliances, devices, and technology.

GEM’s electricians evaluate current capacity and install panels that deliver reliable power with room for future needs.

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Commercial Electrical Services

Pembroke businesses throughout town depend on consistent electrical service.

Our commercial electricians handle lighting upgrades, panel work, safety inspections, and emergency repairs for local businesses.

Icon representing electrical services

Surge Protectors

Storms and grid fluctuations expose Pembroke homes to damaging power surges.

Whole-home surge protection installed at your panel guards every circuit against voltage spikes that destroy electronics and appliances.

Rewiring service icon representing professional plumbing repairs

Rewiring & Wiring Installation

Older Pembroke properties often contain wiring that cannot safely meet modern electrical loads.

Flickering lights, frequently tripped breakers, and warm outlets indicate systems needing professional attention. GEM replaces outdated wiring to current codes.

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EV Chargers

Home charging makes electric vehicle ownership practical for Pembroke residents commuting to Boston.

GEM’s certified electricians install Level 2 chargers that provide faster charging speeds with professional wiring.

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Carbon Monoxide & Smoke Detector Installation

Properly placed and maintained detectors provide critical early warning against invisible dangers.

Our electricians install smoke and CO detectors in optimal locations throughout your Pembroke home with tested battery backup.

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Smart Home Installation

Connected devices and smart home systems add convenience, efficiency, and control to modern Pembroke homes.

GEM’s electricians install and integrate smart thermostats, lighting controls, security components, and energy monitoring systems.

Ready for Reliable HVAC, Plumbing, and Electrical Services in Pembroke?

When your Pembroke home needs professional attention, GEM provides the expertise and quality service families expect.

We’ve served New England families since 1949, including the South Shore’s growing communities. Call us or schedule online for same-day response throughout Pembroke.

GEM technician in front of service truck


Frequently Asked Questions

Does GEM serve all of Pembroke?

Yes. From Pembroke Center to Bryantville, from the Route 3A corridor to every residential neighborhood, we serve every Pembroke address.

How quickly can I get service?

Same-day appointments are available for most calls. Pembroke’s location is well within our service network.

Do your technicians work with varied housing types?

Yes. Pembroke’s mix of historic homes, mid-century construction, and newer developments requires technicians who understand different building types. Our team adapts to your home’s specific needs.

What makes GEM different from other providers?

We combine comprehensive capabilities with genuine commitment to quality work. Pembroke homeowners receive reliable service from experienced professionals.

How can I prevent emergency repairs?

Regular maintenance catches problems before they become emergencies. GEM’s Home Comfort Club includes scheduled service that keeps Pembroke homes running reliably.