4.6
Based on 8889 reviews
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Carrier Residential Factory Authorized Dealer
North American Technician Excellence - NATE - Certifying the Finest in HVACR
Mass Save | Heat Pump Installer

Your North Providence Home Runs Better with GEM

North Providence families know their neighbors.

In Centredale and Fruit Hill, Marieville and Greystone, this tight knit community looks out for one another. That same spirit should extend to the people you call when your heat goes out or your pipes start leaking.

GEM Plumbing and Heating Services, LLC has been part of this community since 1949. When a North Providence home needs HVAC, plumbing, or electrical service, our technicians arrive the same day with the skills to fix it and the respect your home deserves.

When your family needs home services in North Providence, trust ours. Call GEM today.

Years in Business

Skilled employees

Emergency Service

Trucks on the Road


(833) 222-2953

Service Built on Trust

When you call for help with your home, you are trusting someone to do the job right and treat your property with care.

GEM has earned that trust over seven decades through honest work and straightforward dealing. Our technicians explain what they find, present your options clearly, and never push unnecessary repairs.

Home emergencies are stressful enough without adding confusion. We keep things simple with upfront pricing, knowledgeable professionals, and service designed around your schedule and needs.


Why North Providence Neighbors Choose GEM

More than 75 years helping Rhode Island families, including generations of homeowners throughout Centredale, Fruit Hill, Marieville, and Greystone.

All GEM technicians, plumbers, and electricians hold proper licenses, pass background checks, and maintain NATE certification. Many have years of experience working in the ranches, capes, and multi family homes that define North Providence.

Our fleet of 500 service vehicles and team of 700 professionals ensures quick response throughout North Providence, from the neighborhoods near Rhode Island College to the homes along Mineral Spring Avenue.

Fast action keeps small problems from becoming expensive headaches, especially in older North Providence homes with mixed age systems.

From our friendly call center to our respectful technicians, your satisfaction comes first in every visit.

Members enjoy priority appointments, maintenance discounts, and scheduled tune ups that prevent problems in every season.

Carrier Factory Authorized Dealer and National Grid Value Plus Installer certifications reflect our commitment to quality.

North Providence is our neighbor, and we take pride in keeping local homes safe and comfortable.


Getting the Help You Need Is Simple

North Providence homeowners should not have to jump through hoops to get reliable service.

Whether your furnace quits, drains clog, or outlets fail, our team responds with effective solutions. From initial call to completed work, we make the process clear and convenient.

Call us or book online. We will connect you with an available technician, often for the same day.

Your technician arrives on time, evaluates the situation carefully, and discusses options and costs before starting any work.

We complete the job efficiently, clean up thoroughly, and leave your home working properly.

(833) 222-2953

What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 8886 reviews
Nice people, quick to respond and knowledgeable. Highly recommend them for emergencies. William T. was great, thank so much
First maintenance on our Generac. All went very smoothly!! Arrived within timeframe provided and even informed on actual arrival that day!
Very polite gentleman who went right to work, provided an update once maintenance was completed and explained basic process performed.
David S, our GEM technician was on time, respectful of our home and provided us with a thorough explanation of our GEM service contract and the scope of work completed and recommended. I would highly recommend him again!
Alec and Scott made quick work of what turned out to be a simple solution. Very efficient, pleasant and explained the issue and recommendation clearly.
Both service calls to my house were with Nick, and I can't say enough good things about him. He's professional, courteous, communicative, and thorough. My only hiccup with Gem has been conflicting information from the office, but even with hiccups the staff have been professional and friendly. Thank you, Gem! You're the best, Nick!
great guy! vaery talented and professional
Joseph (Junior) from GEM Plumbing & Heating came out to do a check on our HVAC system for this season. He was very thorough, knowledgeable, and honest. Our system is in great shape after 16 years. Thank you Joe!!! We were on a contract plan, which was very reasonable, so we paid nothing at the time of service.
Our tech was Joseph (junior), Incredible experience came out the same day.Billed me for the service. Exceptional diagnostics, developed a number of options to fix the problem. We called four other places.First three never showed one showed and walked away, without figuring anything out. Our A/C has been out for 6 wks waiting for people to not show up. YOU ABSOLUTELY MUST CALL GEM FIRST
GEM responded very quickly. I was out of state when my tenant called stating the A/c system wasn't working. I called GEM to see if they would be willing to help me. I didn't have an account with them but they were more than willing to assist me with my broken A/C system.
Nick the technician was very knowledgeable and worked with me while I was out of state and with my tenants. He articulated very well, explaining all the issues, what the repair process would involve and the cost. There were no surprises. My tenants informed me that Nick was terrific !
Nick got the system up and running. Overall, it was a very positive experience and I would highly recommend GEM to anyone.
Great service. Timely response and got the job done. It’s on the pricey side but that’s expected given their quick response time. Joe was particularly good and have had him out twice on our property. Thanks!
From beginning to end the experience was amazing. It started with my man Walter who calmly with humor explained the process and my guys Ben and his partner who took cared of me and my family. They were professional and very knowledgeable about the process. Their patience when not finding my well was welcome. Awesome job
Thank you
The people are nice, punctual, pleasant.
And best of all great prices. I'm very happy with the service.
I was very impressed with Dory . He was extremely knowledgeable and very helpful.
Awesome service and friendly guys.
My name is Fred Brundage West Dennis MA
I had one of Gem Heating and Plumbing plumbers Christopher Rogan repair two broken gas line on an emergency basis. Chris was very professional, courteous and willing to make sure that the inspector was available once the job was completed. I was on a tight schedule to open the house. Gem Heating and Plumbing is a company that can be relied on.
Joan was very helpful – but his arrival was very delayed and communication was not great
They came over right away, diagnosed the problem and fixed it. Fast courteous service.
Chris from GEM arrived as scheduled and resolved a no hot water issue. I even got a GPS map for his truck to our location, and notified when he would arrive. No other company after several calls ( including one we have used for over 7 years would be able to help us for 10 days. With three women in the house that would not work.
Chris diagnosed and fixed our furnace which controls the hot water.
I will be using GEM in future for sure!
Excellent response, installation and knowledgeable services. Technicians were polite, prompt, professional, and kept us informed throughout the job. Would gladly use them for all future HVAC work and service.
Excellent knowledge followed by superior customer service
Jim was great! Pleasant, knowledgeable and helpful. He took the time to give me a few options and explained pros and cons. I am very thankful for his input and careful work! He replaced and upgraded faucets outside and new hoses to my washing machine!

Nick was great! He was presented with an unfixable AC problem. I was so impressed that he found this little piece of broken plastic tha caused such a water leak. He was very helpful in explaining options and estimate cost. He also climbed high up on a ladder inside and out to clean my filters. I’m so thankful.
!!
Employee was great. He explained what needed to be done and costs. Unfortunately, I had a leak in the AC line where it connected to a head unit on a system that I had installed by another company 4 years ago. All the refrigerant leaked out over that 4 year period. I feel this should have never happened and been found during their pressure test.
Anyhow, $3100 later, repaired. Just wished it hadn’t cost so much but not GEM’s fault. As far as the pricing, I have no idea.
Eric and the young lady were wonderful. They worked continuously and neatly all day
Michael M. from GEM was professional, knowledgeable, and courteous. He diagnosed the blockage problem and rectified it promptly. Five stars for his expertise!
David was a terrific through out the entire process. Great water filtration system installation and also great walking me through the process. Highly recommended.

customer and technician interaction

Peace of Mind, Worry-Free

Maintaining your home can be stressful. Let us help.

Preserve your home’s value, extend your equipment’s life span, and ease your worries with our membership plans.

Well-maintained systems run better, last longer, and save you money on energy bills. Regular care prevents breakdowns, extends equipment life, and keeps your home comfortable year-round. When it’s time to sell, buyers notice homes with documented maintenance history.

Our screened, trained, and experienced technicians serve North Providence homes day and night.

We understand this community’s housing. The post war ranches and capes that line streets throughout Fruit Hill with original ductwork and aging electrical. The denser neighborhoods near Centredale where homes sit close together and need equipment that runs quietly. The properties throughout Lymansville and Allendale where basements flood during spring storms.

Our crews have replaced water heaters squeezed into utility closets, upgraded fuse boxes in homes that needed modern capacity decades ago, and cleared drain lines clogged by decades of buildup. When a GEM technician arrives at your North Providence home, they know what to expect and how to solve it.

With us, you can spend less money to take better care of your home.

Membership plans pay for themselves. You get discounted rates on service, priority scheduling when problems happen, and regular maintenance that prevents expensive emergency repairs. Efficient systems cost less to run, and catching issues early saves you from major expenses down the road.

Keep all parts of your home operating at peak efficiency with regular maintenance tune-ups.

Your HVAC, plumbing, and electrical systems work together to keep your home running. Regular tune-ups ensure everything operates efficiently, safely, and reliably. We inspect, clean, and adjust systems before problems start, so you avoid breakdowns when you need your systems most.


GEM technician servicing a Carrier outdoor unit

Heating and Cooling Services in North Providence, RI

Rhode Island’s four-season climate demands heating and cooling systems that perform reliably year-round.

GEM’s HVAC specialists keep North Providence homes comfortable through summer heat and winter cold. Our licensed technicians handle emergency repairs, routine maintenance, and complete system installations.

(833) 222-2953

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Furnaces for North Providence Homes

When temperatures drop, North Providence families depend on furnaces that deliver reliable warmth.

Our heating team serves homeowners throughout North Providence with expert installation, repair, and maintenance. We provide honest assessments and quality workmanship at every step.

  • Furnace Installation: Proper sizing and professional installation ensure efficient heating and years of reliable performance for your North Providence home.
  • Furnace Replacement: When replacement makes more sense than repair, we help select efficient systems and handle complete installation.
  • Furnace Repair: Fast diagnosis and effective repairs restore warmth before cold weather causes additional problems.
  • Furnace Maintenance: Seasonal tune-ups improve efficiency, lower costs, and catch issues before they leave you without heat.
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Air Conditioning Services in North Providence

Hot, humid North Providence summers make dependable air conditioning essential for household comfort.

Our cooling specialists provide prompt service whether you need emergency repairs or planned installation. We work efficiently while respecting your home and schedule.

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Heat Pumps

Heat pumps provide efficient heating and cooling from one system, ideal for Rhode Island’s seasonal changes.

GEM helps North Providence homeowners get the most from heat pump technology through skilled installation, repair, and maintenance. Our certified technicians understand these systems thoroughly.

  • Heat Pump Installation: We install efficient heat pump systems configured for year-round performance in North Providence homes.
  • Heat Pump Replacement: When your heat pump struggles to maintain comfort, we recommend and install upgraded equipment.
  • Heat Pump Repair: Performance issues get diagnosed and resolved promptly to restore proper heating and cooling.
  • Heat Pump Maintenance: Regular service keeps systems operating efficiently and reliably through temperature extremes.
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Ductless Mini-Splits

Rooms that stay uncomfortable often benefit from ductless systems that provide independent temperature control.

GEM’s ductless experts design and install configurations that heat and cool targeted areas without ductwork changes. The result is efficient, quiet comfort where you need it.

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Boilers

Many North Providence homes rely on boiler systems for consistent, comfortable heat.

GEM’s heating specialists provide complete boiler services to maintain safe, efficient operation. We service both gas and oil boilers using quality parts and proven methods.

  • Boiler Installation: We install efficient boilers matched to your North Providence home’s heating load and distribution system.
  • Boiler Repair: Our technicians respond quickly to restore heat and confirm safe operation after any problem.
  • Boiler Maintenance: Annual service prevents costly repairs and extends your boiler’s working life.
A piggy bank represents Mass Save rebate savings

Oil-to-Gas Conversions

Switching from oil to natural gas typically improves efficiency, reduces maintenance, and lowers fuel costs.

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Radiant Heat

Radiant systems provide even warmth without the drafts, dust, and noise of forced-air heating.

GEM installs and services radiant heat setups that keep North Providence homes comfortable from the ground up. Experience consistent temperatures and better efficiency throughout your living spaces.

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Indoor Air Quality Solutions

The air circulating through your North Providence home affects your family’s health and comfort daily.

GEM offers complete indoor air quality services including purification, humidity management, and filtration that removes allergens, particles, and pollutants. Breathe cleaner air in every room.

Smart thermostat Icon

Thermostats & Smart Home Devices

Today’s thermostats and smart devices provide precise control over home comfort and energy costs.

GEM’s technicians install programmable and connected thermostats that help North Providence homeowners manage temperature from anywhere. We recommend devices that work with your systems and daily routines.

Plumber repairing kitchen faucet

Complete Plumbing Services in North Providence, RI

Plumbing issues require prompt, professional service from people who know their way around homes of every age.

GEM’s licensed plumbers serve North Providence with fast response, honest pricing, and lasting repairs. From simple fixes to complex installations, we provide plumbing service you can depend on.

(833) 222-2953

Water Heaters

Water Heater Repair & Replacement

Reliable hot water keeps your North Providence household functioning comfortably.

When water heater performance drops or fails entirely, GEM’s plumbers deliver prompt service for both tank and tankless systems. We help find the right solution for your needs and budget.

  • Traditional Water Heater Installation: We install dependable tank water heaters sized correctly for your North Providence household’s hot water demands.
  • Traditional Water Heater Replacement: When your current tank falls short, we suggest replacements with better efficiency and output.
  • Traditional Water Heater Repair: Our plumbers identify problems accurately and make repairs that restore full capacity.
  • Traditional Water Heater Maintenance: Routine service clears sediment, inspects components, and helps avoid failures.
  • Tankless Water Heater Installation: On-demand systems provide continuous hot water while reducing energy use through professional installation.
  • Tankless Water Heater Replacement: Ready for an upgrade? We select efficient models and complete full installation.
  • Tankless Water Heater Repair: Temperature fluctuations or error codes get diagnosed and fixed to restore consistent operation.
  • Tankless Water Heater Maintenance: Yearly service keeps tankless systems performing efficiently long-term.
Drain Cleaning Icon

Drain Clog Removal & Sewer Services in North Providence

Sluggish drains, bubbling sounds, and backup indicate problems that worsen when ignored.

North Providence’s established neighborhoods mean mature trees and aging pipes that make drain issues common. Blockages often signal buildup or root intrusion deeper in your system.

GEM’s drain experts restore proper drainage throughout North Providence homes. Preventive service stops recurring clogs and protects pipes from excess strain.

  • Kitchen Drains: Grease, food waste, and soap build up inside pipes, gradually reducing flow. Professional cleaning removes deposits before total blockages develop.
  • Bathroom Drains: Hair, soap scum, and personal care products combine into tough clogs that standard methods can’t clear.
  • Basement and Utility Drains: Floor drains collect debris and sediment that cause backup during storms if not cleaned regularly.
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Water Filtration & Water Quality Improvements

Clean water throughout your North Providence home protects both your family and your plumbing system.

Municipal supply can carry minerals that affect taste and leave scale on fixtures. GEM’s water treatment options address hardness, contaminants, and quality concerns at the source.

  • Water Purifier System Installation: Professional purification provides cleaner, better-tasting water from every faucet in your North Providence home.
  • Water Softener Installation: Soft water prevents mineral buildup that damages pipes, water heaters, and household appliances.
  • Water Softener Maintenance: Regular service maintains resin effectiveness, checks valves, and ensures consistent performance.
  • Water Softener Repair: When your softener cycles improperly or hardness returns, our technicians locate and fix the problem.
  • Water Softener Replacement: Aging softeners lose effectiveness; we install updated models that deliver reliable results.
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Well System & Well Pump Repair

When well pumps fail, household water stops flowing. GEM provides complete well pump services including installation, repair, and replacement to maintain consistent water supply for North Providence properties with private wells.

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Kitchen & Bath Remodels

Aging plumbing fixtures diminish both function and value in your North Providence home.

Corroded taps, poor drainage, and inconsistent pressure indicate systems due for upgrades. GEM’s plumbers install contemporary fixtures that enhance daily use and complement your home’s character.

  • Kitchen Faucets
  • Bathroom Faucets & Toilets
  • Garbage Disposal
  • Hot Water Dispenser
  • Drinking Water Filter
  • Appliance Hook Up
  • Cooking Upgrades
  • Spa Bathroom
Leaks Icon

Plumbing Leaks

Water stains, musty smells, and dripping noises often indicate hidden leaks causing progressive damage.

In North Providence’s established properties, deteriorating joints and aging materials commonly develop slow leaks that grow into major problems. Our technicians use advanced detection methods to pinpoint leaks exactly, complete permanent repairs, and prevent water damage from spreading.

Hydro Jet Icon

Hydro Jetting

When conventional drain cleaning can’t break through stubborn blockages, hydro jetting blasts the entire pipe clean.

This service safely eliminates grease buildup, root intrusion, and years of accumulated deposits from North Providence sewer lines. Hydro jetting restores maximum flow and decreases future clog occurrence.

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Sump Pumps

Sump pumps provide essential basement protection during North Providence’s spring thaws and heavy rain events.

A working pump goes unnoticed until it fails, potentially causing thousands in damage. GEM’s plumbers install, service, and repair sump pumps to keep your basement dry year-round.

  • Sump Pump Installation: We install high-capacity pumps engineered to handle North Providence’s groundwater conditions and protect basements effectively.
  • Sump Pump Replacement: When your current pump ages or underperforms during storms, we upgrade to more powerful, dependable models.
  • Sump Pump Repair: If your pump cycles continuously, fails to start, or empties slowly, our plumbers restore proper function quickly.
  • Sump Pump Maintenance: Periodic testing and inspection confirms your pump will perform when flooding threatens.
Electrician installing a pendant light in a kitchen.

Power Your Home With GEM’s North Providence Electricians

Dependable electricity powers everything in your North Providence home, from critical systems to daily conveniences.

When electrical issues develop, you need licensed professionals who prioritize safety and solve problems completely. GEM’s electricians provide comprehensive electrical services throughout North Providence.

(833) 222-2953

Generator Icon

Standby Generator Repair & Installation in North Providence

Power outages interrupt heat, refrigeration, and essential electronics until utility service returns.

GEM installs and maintains automatic backup generators that engage seconds after power fails, keeping your home operational. We guide you through system selection, handle professional installation, and provide ongoing service.

  • Generator Installation: We help select and install an appropriately sized generator that automatically powers your North Providence home’s critical circuits during outages.
  • Generator Replacement: Aging generators become unreliable; we install current models with better efficiency and performance.
  • Generator Repair: When your generator won’t start or runs poorly, our electricians diagnose the issue and restore dependable backup power.
  • Generator Maintenance: Regular service keeps your generator ready for emergencies through testing, fluid changes, and component inspection.
Lighting Icon

Indoor & Outdoor Lighting Design

Well-designed lighting improves comfort, safety, and atmosphere throughout your North Providence home and yard.

GEM’s licensed electricians complete lighting projects from individual fixture updates to comprehensive installations. We work safely with attention to both function and aesthetics.

  • Indoor Lighting: Recessed lighting, pendant fixtures, under-cabinet lights, and accent installations tailored to your North Providence home’s style and needs.
  • Outdoor Lighting: Weather-resistant, efficient lighting for paths, driveways, decks, and landscapes that enhances safety and property appeal.
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Electrical Panel Upgrades

Your electrical panel must handle your North Providence home’s current demands plus capacity for future additions.

GEM’s electricians assess your existing system, explain upgrade options, and install panels that provide reliable power with room to grow.

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Commercial Electrical Services

North Providence businesses depend on consistent electrical service for efficient, safe operation.

Our commercial electricians serve retail spaces, professional offices, and light-industrial facilities throughout town. We handle lighting projects, panel upgrades, safety inspections, and emergency repairs.

Icon representing electrical services

Surge Protectors

Storms, grid issues, and electrical fluctuations expose North Providence homes to damaging power surges.

Whole-home surge protection installed at your panel shields every circuit and connected device from voltage spikes that destroy electronics.

Rewiring service icon representing professional plumbing repairs

Rewiring & Wiring Installation

Many North Providence properties contain wiring that cannot safely handle modern electrical loads.

Flickering lights, frequent breaker trips, and warm outlets signal systems needing professional evaluation. GEM replaces outdated wiring to current codes, providing safe, reliable power.

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EV Chargers

Home charging stations make electric vehicle ownership practical for North Providence drivers.

GEM’s certified electricians install Level 2 chargers in garages and driveways, delivering faster charging and professional installation that meets safety requirements.

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Carbon Monoxide & Smoke Detector Installation

Well-placed, functioning detectors provide critical warning against invisible hazards.

Our electricians install smoke and CO detectors in optimal locations throughout your North Providence home, test each device, and verify backup battery operation.

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Smart Home Installation

Smart devices and connected systems bring convenience, efficiency, and control to modern homes.

GEM’s electricians install and configure smart thermostats, lighting controls, security devices, and energy monitors that integrate smoothly and operate reliably.

Ready for Reliable HVAC, Plumbing, and Electrical Services in North Providence?

Your home deserves professionals who show up prepared, communicate honestly, and deliver quality work.

GEM has served North Providence and Providence County for over 75 years with expert heating, cooling, plumbing, and electrical services. Whether you face an emergency, need system replacement, or want ongoing maintenance, our team provides results you can trust.

Give your North Providence home the service it deserves. Call GEM or schedule online today.

GEM technician in front of service truck


Frequently Asked Questions

What areas does GEM serve in Rhode Island?

GEM serves North Providence, greater Providence County, all of Rhode Island, and portions of Southeastern Massachusetts. Our extensive local team and large vehicle fleet enable rapid response, frequently with same-day availability.

How soon can I schedule service?

Same-day appointments are commonly available. Our scheduling team pairs you with the appropriate technician and finds times that work. Online booking is available 24/7.

Are your technicians licensed and certified?

Yes. All GEM technicians, plumbers, and electricians maintain full licensing, insurance, and background clearance. Our HVAC specialists hold NATE certification and complete ongoing factory training.

What types of systems and brands do you service?

We service all major HVAC, plumbing, and electrical brands and equipment types. Traditional furnaces, modern heat pumps, tank and tankless water heaters, and electrical panels from any era all fall within our expertise.

How can I prevent problems with my home systems?

Preventive maintenance identifies small issues before they become expensive repairs. GEM’s Home Comfort Club provides scheduled tune-ups, priority service, and member discounts that help North Providence homeowners avoid problems year-round.