4.6
Based on 8722 reviews
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Carrier Residential Factory Authorized Dealer
North American Technician Excellence - NATE - Certifying the Finest in HVACR
Mass Save | Heat Pump Installer

Your East Providence Home Runs Better with GEM

East Providence may sit just across the Seekonk from the capital, but it’s always been its own place.

Five villages grew up here with their own identities. Rumford and Riverside, Phillipsdale and Watchemoket, Kent Heights and the neighborhoods between. Working families built lives here, and their homes still stand. Those homes need care. When the boiler in your Riverside cape needs service or the wiring in your Rumford colonial can’t keep up with modern life, you need help that understands what it’s working with.

GEM Plumbing & Heating Services, LLC has served East Providence since 1949 with same-day response and honest work. When your family needs heating, cooling, plumbing or electrical services in East Providence, trust ours. Call GEM today.

Years in Business

Skilled employees

Emergency Service

Trucks on the Road


(833) 222-2953

Service You Can Count On

Letting a service company into your home means trusting them to work honestly and leave things better than they found them.

GEM has built that trust over 75 years through straightforward dealing and quality work. Our technicians explain what they find, discuss your options, and complete repairs that last. When home systems fail, you don’t need pressure or confusion. We keep things simple with clear pricing, experienced professionals, and solutions focused on getting your home back to normal.


Why East Providence Neighbors Choose GEM

All GEM technicians, plumbers, and electricians maintain proper licensing, pass background checks, and hold NATE certification.

From our attentive call center to our courteous technicians, your satisfaction drives our work.

Our fleet of 500 service vehicles and 700 team members means fast response throughout East Providence.

Over seven decades of reliable service to Rhode Island families with integrity and skill.

Members receive priority scheduling, maintenance discounts, and regular check-ups that catch problems early.

Rapid action keeps minor problems from becoming major expenses.

We hold Carrier Factory Authorized Dealer and National Grid Value Plus Installer certifications.

East Providence is part of our community, and we take pride in keeping neighbors comfortable.


Getting the Help You Need Is Simple

East Providence homeowners deserve reliable service without hassle, and that’s what GEM delivers.

When furnaces fail, drains clog, or circuits trip, our team responds with solutions that last. From scheduling to completion, we handle everything efficiently.

Call us or book online. We’ll connect you with an available technician, often for same-day service.

Your technician arrives on time, assesses the problem carefully, and explains options and costs before work begins.

We complete the job right, clean up thoroughly, and leave your home working properly.

GEM technician smiling inside residential kitchen during service call

(833) 222-2953

What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 8722 reviews
Great service did an awesome job
Fast, professional and respectful.
Excellent, prompt , knowledgeable professional , and so pleasant!!! We Will definitely be using Gem again!!!!
New system installed.
Conducted troubleshooting of Rannai combi boiler. Tech was knowledgeable and thorough. Explained everything.
Tech was prompt, informative and competent—-well done. When making appointment I requested ball park figure for general servicing. Was told a tech would contact me with that information—- that didn’t happen and I was blind-sided relative to service costs.
Walter and Anthony arrived to install my new washlet toilet (bidet) and it was Completed in no time. A great new addition to my guest bathroom with the excellent service that GEM Always provides!
serviced our split system in a competent and efficient manner
Very professional and knowledgeable
Jacob and his partner were great, professional, friendly took the time to show me how to shut the system off if I needed to in an emergency and tagged it for me.
Brain and partner were very Informative and explained what he was going to do , both were friendly
Upon turning on the water in a seasonal property, a dramatic, high-impact plumbing emergency was there to greet me!  I made a few calls – Gem Plumbing was quick to respond, and quite compassionate with their handling my excited concern.   Very shortly after as announced (time of arrival, name of tech. and photo) – Aaron P arrived in his van like one of the super heroes from the Saturday morning cartoons I used to watch.  Yet, I digress.  Aaron was clean, well dressed (for the job) and quite congenial.  Of course, the news that Aaron delivered was unfortunate (for me) and not what I wanted to hear – however – I could tell with Aaron's presence that everything would be ok in the end.  Aaron clearly has great mastery of his skilled profession.  Beyond that- Aaron was courteous, engaging, respectful, and unfazed by the mess he walked into.  So – as I sit here composing this accolade, Aaron is working on the last part of this multifaceted cluster of a plumbing problem.  I must say – the work is pricy – but – for one:  I couldn't do it, and for two:  I KNOW – I am FULLY confident that all of the issues will be resolved by the time Aaron gets back in his van and drives away.

I am NOT amused with my Higher Power's sense of humor today, but I am glad help was just a phone call away.  Thank Aaron – super-hero!

PS – unfortunately ***** I can't give a higher rating than 5 stars.
Just had a plumber out to check my pipes to ensure there were no issues and it was covered under my plan so it Didn’t cost me any out-of-pocket money. Great job as always.
The visit was for an HVAC check per our maintenance contract. Anthony did a great job. He was on time, on point, kind and courteous. He answered my questions and went out of his way to get the job done. Thank you Gem for sending Anthony our way. Thank you Anthony. You are an asset to Gem Plumbing.
The technician Isaac Quirindongo from GEM performed a repair
and tuned up my generac generator. Great work
he filled the oils checked everything inside.
I highly recommend them, they’re professional in
their fields.
Chris was professional, polite, knowledgeable.
I have used Gem Plumbing for several years and have consistently been impressed with their service. They have responded quickly to a variety of emergencies and projects, including repairing my well, installing a hot water heater, replacing my electrical panel, and repairing my generator.

In every case, their technicians arrived promptly, acted professionally, accurately diagnosed the problem, and successfully completed the repair. Their workmanship has been reliable, and their communication has always been clear and straightforward.

It’s reassuring to have a company like Gem Plumbing that I can count on when something unexpected happens. I highly recommend them to anyone looking for responsive, professional, and dependable se
Tyler was most helpful and knew what our service required . I also purchased a service contract.
Jordan did a great job. My wife called Gem Plumbing & Heating this morning and Jordan was at our home by the end of the day. The office kept us up to date on Jordan’s schedule so we were assured he was on his way.
Great tech. Very professional, efficient and expert in his advice. Just a great representative for Gem. Couldn’t be happier with the service.
When a tree came down on our power lines over Memorial Day, Steve responded and immediately put us at ease during a very difficult time. Our family is currently navigating a significant loss, and dealing with this unexpected situation felt overwhelming. Steve was compassionate, professional, and incredibly respectful throughout the entire process. He took the time to explain what needed to be done, answered our questions, and worked quickly to restore everything safely. His patience, understanding, and genuine care meant more to us than he probably realizes. We are truly thankful for his help and exceptional service. Thank you, Steve, for going above and beyond when we needed it most.
Steve came out on Memorial Day after a tree fell onto our electric lines, and we truly couldn’t have asked for a better person for the job. My family recently suffered an incredible loss and we honestly were not prepared to handle something like this on top of everything else. Steve was not only professional and knowledgeable, but incredibly understanding and patient with us during such a stressful time. He explained everything clearly, worked efficiently, and made us feel like we were in good hands the entire time. People like Steve are rare, and we’re beyond grateful for his kindness and help when we needed it most. Thank you Steve!
Christopher did an excellent job repairing our central air conditioning system. We were his last stop on what I’m sure was a long and busy day in May. He had to get into our attic through a small ceiling hatch in the dark and there was no complaint or negativity. He got the system up and running quickly and had a great attitude.
Christopher Cennamo checked my AC System. He explained things I was unaware of! I was extremely happy with him!!! Thank you Christopher!!!
He was prompt, honest, very thorough and extremely pleasant. I will hire him again in a heartbeat. I just did not get the invoice in my email as promised and the HVAC is not working again after a week -87 degrees in the house again. May need to replace and not repair something.

customer and technician interaction

Peace of Mind, Worry-Free

Maintaining your home can be stressful. Let us help.

Preserve your home’s value, extend your equipment’s life span, and ease your worries with our membership plans.

Well-maintained systems run better, last longer, and save you money on energy bills. Regular care prevents breakdowns, extends equipment life, and keeps your home comfortable year-round. When it’s time to sell, buyers notice homes with documented maintenance history.

Our screened, trained, and experienced technicians serve East Providence homes day and night. We understand this city’s housing stock. The post-war capes and ranches throughout Riverside with original heating systems still running strong. The turn-of-century homes near Watchemoket with steam radiators and electrical that predates modern loads. The hillside properties in Rumford where sump pumps work overtime during spring thaw. Our crews have replaced water heaters in tight basement corners, upgraded panels from fuse boxes that should have been swapped out decades ago, and cleared drain lines choked by years of buildup. When a GEM technician arrives at your East Providence home, they bring real experience with properties like yours.

With us, you can spend less money to take better care of your home.

Membership plans pay for themselves. You get discounted rates on service, priority scheduling when problems happen, and regular maintenance that prevents expensive emergency repairs. Efficient systems cost less to run, and catching issues early saves you from major expenses down the road.

Keep all parts of your home operating at peak efficiency with regular maintenance tune-ups.

Your HVAC, plumbing, and electrical systems work together to keep your home running. Regular tune-ups ensure everything operates efficiently, safely, and reliably. We inspect, clean, and adjust systems before problems start, so you avoid breakdowns when you need your systems most.


GEM HVAC technician standing in front of service van

Heating and Cooling Services in East Providence, RI

Rhode Island’s four-season climate demands HVAC systems that perform reliably from August humidity through January cold.

GEM’s heating and cooling specialists keep East Providence homes comfortable year-round. Our licensed technicians handle emergency repairs, system installations, and everything in between.

(833) 222-2953

Cooling System Icon

Air Conditioning Services in East Providence

Hot, humid East Providence summers make dependable air conditioning essential for household comfort.

Our cooling specialists provide prompt service for emergency repairs and planned installations. We work efficiently while respecting your home and schedule.

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Furnaces for East Providence Homes

East Providence winters require heating systems that start reliably and run efficiently.

Our furnace team serves homeowners throughout East Providence with professional installation, repair, and maintenance. We provide honest assessments and stand behind our work.

  • Furnace Installation: Correct sizing and quality installation ensure efficient heating and long-term reliability for your East Providence home.
  • Furnace Replacement: When replacement beats repair, we help select efficient systems and complete professional installation.
  • Furnace Repair: Fast diagnosis and lasting repairs restore warmth before cold weather creates additional problems.
  • Furnace Maintenance: Annual tune-ups improve efficiency, reduce costs, and catch issues before they leave you without heat.
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Ductless Mini-Splits

Rooms that stay uncomfortable often benefit from ductless systems providing zone-by-zone temperature control.

GEM’s ductless specialists design and install systems that heat and cool specific areas without ductwork changes. Enjoy efficient, quiet comfort exactly where needed.

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Heat Pumps

Heat pumps provide efficient heating and cooling from one system, ideal for Rhode Island’s variable climate.

GEM helps East Providence homeowners maximize heat pump performance through skilled installation, timely repairs, and regular maintenance. Our certified technicians know these systems thoroughly.

  • Heat Pump Installation: We install efficient heat pump systems configured for year-round comfort in East Providence homes.
  • Heat Pump Replacement: When your heat pump struggles to maintain comfort, we recommend and install upgraded equipment.
  • Heat Pump Repair: Performance issues get diagnosed and resolved promptly to restore proper operation.
  • Heat Pump Maintenance: Regular service keeps systems running efficiently through seasonal temperature swings.
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Boilers

Many East Providence homes depend on boiler systems for consistent, comfortable heat.

GEM’s heating specialists provide complete boiler services for safe, efficient, reliable operation. We service gas and oil boilers using quality parts and proven methods.

  • Boiler Installation: We install efficient boilers matched to your East Providence home’s heating requirements.
  • Boiler Repair: Our technicians respond quickly to restore heat and verify safe operation.
  • Boiler Maintenance: Annual service prevents expensive problems and extends boiler life.
A piggy bank represents Mass Save rebate savings

Oil-to-Gas Conversions

Switching from oil to natural gas typically improves efficiency, reduces maintenance, and lowers fuel costs.

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Radiant Heat

Radiant systems provide even warmth without drafts, dust, or forced-air noise.

GEM installs and services radiant heat setups that keep East Providence homes comfortable from the floor up. Enjoy consistent temperatures and improved efficiency.

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Indoor Air Quality Solutions

The air circulating through your East Providence home affects your family’s health and daily comfort.

GEM offers complete indoor air quality services including purification, humidity management, and filtration that removes allergens and pollutants. Breathe cleaner air in every room.

Smart thermostat Icon

Thermostats & Smart Home Devices

Today’s thermostats and smart devices provide precise control over comfort and energy costs.

GEM’s technicians install programmable and connected thermostats that help East Providence homeowners manage temperature from anywhere. We recommend devices that integrate with your existing systems.

GEM Plumbing Heating Cooling u0026 Electrical branded technician portrait

Complete Plumbing Services in East Providence, RI

Plumbing issues require prompt, professional service from people experienced with homes of every era.

GEM’s licensed plumbers serve East Providence with fast response, honest pricing, and lasting repairs. From minor fixes to major installations, we deliver service you can depend on.

(833) 222-2953

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Drain Clog Removal & Sewer Services in East Providence

Sluggish drains, bubbling sounds, and backup indicate problems that worsen when ignored.

East Providence’s established neighborhoods mean mature trees and aging infrastructure that make drain issues common. Clogs often signal buildup or root intrusion deeper in your system. GEM’s drain experts restore proper flow throughout East Providence homes. Preventive service stops recurring problems and protects aging pipes.

  • Kitchen Drains: Grease, food waste, and soap build up inside pipes, restricting flow. Professional cleaning removes deposits before complete blockages form.
  • Bathroom Drains: Hair, soap scum, and personal care products combine into stubborn clogs standard methods can’t clear.
  • Basement and Utility Drains: Floor drains collect debris that causes backup during heavy rain if not maintained.
Hydro Jet Icon

Hydro Jetting

When conventional drain methods can’t clear stubborn blockages, hydro jetting blasts pipes clean.

This service safely eliminates grease buildup, root intrusion, and years of deposits from East Providence sewer lines. Hydro jetting restores maximum flow and reduces future clogs.

Leaks Icon

Plumbing Leaks

Water stains, musty smells, and dripping sounds often indicate hidden leaks causing progressive damage.

In East Providence’s established properties, aging materials commonly develop slow leaks that grow into expensive problems. Our technicians pinpoint leaks exactly, complete permanent repairs, and prevent damage from spreading.

Water Heaters

Water Heater Repair & Replacement

Reliable hot water keeps your East Providence household running smoothly.

When water heater performance drops or fails, GEM’s plumbers provide prompt service for tank and tankless systems. We help find the right solution for your needs.

  • Traditional Water Heater Installation: We install dependable tank water heaters sized for your East Providence household’s demands.
  • Traditional Water Heater Replacement: When your current tank falls short, we suggest modern replacements with better performance.
  • Traditional Water Heater Repair: Our plumbers identify problems accurately and make repairs that restore full capacity.
  • Traditional Water Heater Maintenance: Routine service clears sediment, inspects components, and helps prevent failures.
  • Tankless Water Heater Installation: On-demand systems provide continuous hot water with reduced energy use through professional installation.
  • Tankless Water Heater Replacement: Ready for an upgrade? We select efficient models and handle complete installation.
  • Tankless Water Heater Repair: Temperature fluctuations or error codes get diagnosed and fixed for consistent operation.
  • Tankless Water Heater Maintenance: Yearly service keeps tankless systems performing efficiently long-term.
Water Treatment Icon

Water Filtration & Water Quality Improvements

Clean water throughout your East Providence home protects your family and your plumbing system.

Municipal supply can carry minerals that affect taste and deposit scale on fixtures. GEM’s water treatment options address hardness, contaminants, and quality concerns.

  • Water Purifier System Installation: Professional purification provides cleaner, better-tasting water from every faucet.
  • Water Softener Installation: Soft water prevents mineral buildup that damages pipes, water heaters, and appliances.
  • Water Softener Maintenance: Regular service maintains resin effectiveness and ensures consistent performance.
  • Water Softener Repair: When your softener cycles improperly or hardness returns, we locate and fix the problem.
  • Water Softener Replacement: Aging softeners lose effectiveness; we install updated models for reliable results.
Well Systems Icon

Well System & Well Pump Repair

When well pumps fail, household water stops. GEM provides complete well pump services including installation, repair, and replacement to maintain water supply for East Providence properties with private wells.

Remodel Icon

Kitchen & Bath Remodels

Aging plumbing fixtures diminish function and value in your East Providence home.

Corroded taps, poor drainage, and inconsistent pressure indicate systems ready for upgrades. GEM’s plumbers install modern fixtures that improve daily convenience.

  • Kitchen Faucets
  • Bathroom Faucets & Toilets
  • Garbage Disposal
  • Hot Water Dispenser
  • Drinking Water Filter
  • Appliance Hook Up
  • Cooking Upgrades
  • Spa Bathroom
Maintenance Icon

Sump Pumps

Sump pumps provide essential basement protection during East Providence’s spring thaws and heavy storms.

A working pump goes unnoticed until it fails, causing thousands in damage. GEM’s plumbers install, maintain, and repair sump pumps to keep your basement dry.

  • Sump Pump Installation: We install high-capacity pumps designed to protect East Providence basements during wet seasons.
  • Sump Pump Replacement: When your current pump ages or struggles, we upgrade to more powerful, dependable models.
  • Sump Pump Repair: If your pump cycles constantly, fails to start, or empties slowly, we restore proper function quickly.
  • Sump Pump Maintenance: Periodic testing confirms your pump will perform when flooding threatens.
Licensed GEM electrician working inside electrical panel

Power Your Home With GEM’s East Providence Electricians

Dependable electricity powers everything in your East Providence home, from critical systems to daily conveniences.

When electrical issues develop, you need licensed professionals who prioritize safety and solve problems completely. GEM’s electricians provide comprehensive electrical services throughout East Providence.

(833) 222-2953

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EV Chargers

Home charging stations make electric vehicle ownership practical for East Providence drivers.

GEM’s certified electricians install Level 2 chargers with professional wiring that meets safety requirements.

Smart Phone Icon

Smart Home Installation

Smart devices and connected systems bring convenience, efficiency, and control to modern homes.

GEM’s electricians install and configure smart thermostats, lighting controls, security devices, and energy monitors.

Detector Icon

Carbon Monoxide & Smoke Detector Installation

Well-placed, functioning detectors provide critical warning against invisible hazards.

Our electricians install smoke and CO detectors throughout your East Providence home and verify proper operation.

Generator Icon

Standby Generator Repair & Installation in East Providence

Power outages interrupt heat, refrigeration, and essential electronics until utility service returns.

GEM installs and maintains automatic backup generators that engage seconds after power fails. We guide you through system selection, handle installation, and provide ongoing service.

  • Generator Installation: We help select and install generators sized to power your East Providence home’s critical circuits during outages.
  • Generator Replacement: Aging generators become unreliable; we install current models with better efficiency.
  • Generator Repair: When your generator won’t start or runs poorly, our electricians restore dependable backup power.
  • Generator Maintenance: Regular service keeps your generator ready through testing, fluid changes, and inspection.
Lighting Icon

Indoor & Outdoor Lighting Design

Well-designed lighting improves comfort, safety, and atmosphere throughout your home and yard.

GEM’s licensed electricians complete lighting projects from individual fixtures to comprehensive installations. We work safely with attention to function and aesthetics.

  • Indoor Lighting: Recessed lighting, pendant fixtures, under-cabinet lights, and accent installations for your East Providence home.
  • Outdoor Lighting: Weather-resistant, efficient lighting for paths, driveways, decks, and landscapes.
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Electrical Panel Upgrades

Your electrical panel must handle your East Providence home’s current demands plus future additions.

GEM’s electricians assess your existing system, explain options, and install panels that provide reliable power with room to grow.

Rewiring service icon representing professional plumbing repairs

Rewiring & Wiring Installation

Many East Providence properties contain wiring that cannot safely handle modern electrical loads.

Flickering lights, frequent breaker trips, and warm outlets signal systems needing evaluation. GEM replaces outdated wiring to current codes.

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Surge Protectors

Storms and grid fluctuations expose East Providence homes to damaging power surges.

Whole-home surge protection installed at your panel shields every circuit and device from voltage spikes.

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Commercial Electrical Services

East Providence businesses depend on consistent electrical service for efficient operation.

Our commercial electricians serve retail spaces, offices, and light-industrial facilities. We handle lighting projects, panel upgrades, safety inspections, and emergency repairs.

Ready for Reliable HVAC, Plumbing, and Electrical Services in East Providence?

Your home deserves professionals who show up prepared, communicate honestly, and deliver quality work.

GEM has served East Providence and the surrounding area for over 75 years with expert heating, cooling, plumbing, and electrical services.

Whether you face an emergency, need replacement, or want ongoing maintenance, our team provides results you can trust. Give your East Providence home the service it deserves. Call GEM or schedule online today.

GEM technician in front of service truck


Frequently Asked Questions

What areas does GEM serve in Rhode Island?

GEM serves East Providence, greater Providence County, all of Rhode Island, and portions of Southeastern Massachusetts. Our large team and vehicle fleet enable rapid response, frequently with same-day availability.

How soon can I schedule service?

Same-day appointments are commonly available. Our scheduling team pairs you with the appropriate technician and finds convenient times. Online booking is available 24/7.

Are your technicians licensed and certified?

Yes. All GEM technicians, plumbers, and electricians maintain full licensing, insurance, and background clearance. Our HVAC specialists hold NATE certification and complete ongoing training.

What types of systems and brands do you service?

We service all major HVAC, plumbing, and electrical brands. Traditional furnaces, modern heat pumps, tank and tankless water heaters, and electrical panels from any era fall within our expertise.

How can I prevent problems with my home systems?

Preventive maintenance catches small issues before they become expensive repairs. GEM’s Home Comfort Club provides scheduled tune-ups, priority service, and member discounts for East Providence homeowners.