
Shrewsbury, MA HVAC Services
When you need HVAC services in Shrewsbury, a furnace that quits during a Worcester County cold snap or an AC that cannot keep up with a humid July afternoon calls for people who show up ready and get it fixed.
GEM Plumbing & Heating Services, LLC has helped Shrewsbury homeowners with heating and cooling since 1949. From urgent breakdowns to planned upgrades, we bring honest work, fair prices, and deep roots in central Massachusetts to every job.
Ready to talk to a home services specialist?
Dependable Heating and Cooling for Shrewsbury Homes
Your heating and cooling should work quietly in the background. When something fails, when the house turns cold overnight or gets unbearable in summer, everything else has to wait.
GEM provides heating and cooling service that fits Shrewsbury homes. Whether you live near Lake Quinsigamond, in the established neighborhoods along Main Street, or in one of the newer developments near Ward Hill, our technicians understand what central Massachusetts houses need.
We handle more than standard heating and cooling. Geothermal systems, packaged units, zone setups, and fuel conversions all fall within what we do. GEM takes care of the full picture for Massachusetts homes.
Shrewsbury’s Reliable HVAC Team Since 1949
When equipment breaks, you want people who figure out what is wrong and fix it so it stays fixed.
Just capable people who have worked on what Shrewsbury homes throw at them: gas furnaces in split-levels near Edgemere, boilers warming older colonials, ductless units in sunrooms, and heat pumps in energy-conscious households. GEM brings that same care to every call.
How GEM Makes Service Easy
Getting professional HVAC work should be straightforward, not stressful.
Here is our process:
Call or book online. We will talk through what is happening and find a time that works. Shrewsbury is in our core service area, and same-day visits are often available.
Your technician looks at the problem and explains what is going on in plain language. You will know what it costs and what your choices are before any work starts.
Once you give the go-ahead, we handle it, clean up, and make sure everything works. You have our number if questions come up later.
HVAC Specials & Discounts
Take advantage of our current offers & coupons!

Save on Energy Upgrades
with GEM and Mass Save® Rebates

The Home Comfort Club
Service plan starting at
$49.99 /mo
Peace of Mind, Worry-Free
Members get discounts on repairs, priority scheduling, and seasonal tune-ups that keep systems running efficiently year-round.
Preserve your home’s value, extend your equipment’s life span, and ease your worries with our membership plans.
Trust us to always send our best local, trained, and screened technicians to your home, no matter the hour.
With us, you can spend less money to take better care of your home.
Keep all parts of your home operating at peak efficiency with regular maintenance tune-ups.
Get Pre-Approved Financing

Shrewsbury Heating and Cooling Services
Worcester County gets cold winters and humid summers. Shrewsbury homes, from lakeside properties to inland neighborhoods, depend on their HVAC systems year-round.
GEM provides complete heating and cooling services for Shrewsbury homes. Emergency calls, planned installations, and maintenance programs are all part of what we do.
Air Conditioning
Central AC keeps your whole house cool through the summer. When it fails during a heat wave, every room suffers.
Central Massachusetts summers mix heat with humidity that makes working AC essential. GEM installs and services cooling systems built for tough conditions while keeping electric bills reasonable. AC equipment works hardest during the hottest days, which is exactly when it tends to break down. Regular maintenance catches problems early, and when something does fail, our technicians find the cause and fix it right.
- Air Conditioning Replacement: When AC equipment in your Shrewsbury home becomes unreliable or expensive to run, replacement often makes more sense. Today’s systems are significantly more efficient and cost less to operate.
- Air Conditioning Repair: When your Shrewsbury AC blows warm air, makes strange sounds, has refrigerant problems, or cycles on and off constantly, we figure out what is wrong and fix it.
- Air Conditioning Maintenance: Spring AC maintenance for Shrewsbury homes keeps systems running smoothly and prevents mid-summer breakdowns. We clean coils, check refrigerant, and test all components.
- Air Conditioning Installation: Proper AC installation in Shrewsbury means getting the size right for your home. We match equipment to your square footage and layout so you get effective cooling without wasting electricity.
Furnaces
Your furnace keeps your family warm all winter. When it stops working, the house gets cold fast.
Most Shrewsbury homes with ductwork rely on gas furnaces. From ranches near the lake to colonials in older neighborhoods, forced air heat is the standard. GEM services furnaces throughout Shrewsbury to keep families warm.
- Furnace Replacement: Older furnaces in Shrewsbury homes waste fuel and break down more often. Replacing with a new high-efficiency model cuts heating costs and improves reliability through Worcester County winters.
- Furnace Repair: When your Shrewsbury furnace stops heating, creates cold spots, makes weird noises, or runs constantly, we find the real problem and fix it so it stays fixed.
- Furnace Maintenance: Annual furnace maintenance helps Shrewsbury families avoid emergency calls on the coldest nights. We check the heat exchanger, clean the burners, and make sure everything runs safely.
- Furnace Installation: Furnace installation for Shrewsbury homes starts with proper sizing. We match capacity to your home’s needs so you get consistent heat without paying for more than you need.
Ductless Mini-Splits
If your Shrewsbury home lacks ductwork or you have rooms that are always too hot or cold, ductless systems solve the problem without tearing into walls.
Finished basements, sunrooms, additions, and older homes without ducts all benefit from ductless mini-splits. You get heating and cooling for specific areas with their own temperature control.
- Ductless Mini-Split Replacement: When ductless equipment in your Shrewsbury home gets old and inefficient, newer models restore performance with better features and lower operating costs.
- Ductless Mini-Split Repair: Shrewsbury ductless systems with drainage problems, refrigerant issues, or electronic glitches need professional attention. We diagnose accurately and get them running right again.
- Ductless Mini-Split Maintenance: Regular ductless maintenance extends system life for Shrewsbury homeowners. We clean filters, check coils, and verify everything operates correctly through heating and cooling seasons.
- Ductless Mini-Split Installation: Ductless installation in Shrewsbury homes means configuring zones that address your layout and comfort priorities. We design systems that work for your specific situation.
Heat Pumps
Heat pumps handle both heating and cooling from one system while using less energy. More Shrewsbury homeowners are making the switch.
Heat pumps move warmth instead of creating it, which is why they cost less to operate. For families looking to cut utility bills, heat pumps make a lot of sense. As a Mass Save approved installer, we help you access rebates that bring the cost down.
- Heat Pump Replacement: Shrewsbury homeowners with older heat pumps that struggle in cold weather or drive up monthly bills benefit from upgrading to current models. Newer heat pumps perform significantly better in Worcester County winters.
- Heat Pump Repair: When your Shrewsbury heat pump stops heating or cooling properly, we find out why. Refrigerant leaks, compressor problems, or defrost issues all need accurate diagnosis and lasting repair.
- Heat Pump Maintenance: Regular heat pump maintenance keeps Shrewsbury systems efficient through both heating and cooling seasons. We check refrigerant, clean coils, and verify proper operation year-round.
- Heat Pump Installation: We design heat pump systems that work for Shrewsbury’s climate and your specific home, whether you are replacing your furnace or adding a heat pump alongside it.
Boilers
Some Shrewsbury homes, especially older ones in established neighborhoods near the town center, use boilers with radiators or baseboard heat.
Boilers provide steady, even warmth through the coldest months. GEM services gas and oil boilers throughout Shrewsbury, handling repairs, maintenance, and replacement.
Oil to Gas Conversions
If your Shrewsbury home still runs on oil, switching to natural gas can simplify your life and cut your heating costs.
No more tracking oil prices or scheduling deliveries. Where gas service is available, we handle the entire conversion process.
Radiant Heating
Radiant floor heat warms your home from the ground up. No cold floors, no drafts from vents.
Shrewsbury renovations and new construction increasingly include radiant heating for its comfort. GEM installs and maintains radiant systems for homeowners who want the best.
Call (833) 222-2953 to schedule services.
Questions?

Indoor Air Quality in Shrewsbury
The air inside your home affects how your family feels every day.
Dust, pollen, pet dander, and humidity problems build up when your house stays closed through heating and cooling seasons. GEM helps Shrewsbury homeowners breathe easier.
Humidity Control
Too dry in winter, too sticky in summer.
We install equipment that maintains healthy humidity levels automatically.
Air Purifiers
Whole-home purification removes particles from your air every time the system runs.
Cleaner air, fewer allergy symptoms.
Air Filtration
Better filters catch what standard furnace filters miss.
We recommend and install filtration matched to your concerns.
Thermostats
Smart thermostats save energy and put you in control.
We install and set up everything from basic programmable models to full smart home systems.
Air Handlers
Air handlers move conditioned air through your ducts.
When they have problems, you get uneven temperatures and higher bills. GEM keeps them running right.
Additional Services for Shrewsbury Homes
Certain comfort challenges require specialized approaches. GEM offers advanced services extending beyond standard climate control.
Ductwork improvements, geothermal installations. Our specialists deliver appropriate solutions for every project.
Ductwork
Leaky or poorly designed ducts waste energy and create hot and cold spots.
We repair, seal, and replace ductwork to improve comfort and efficiency.
Geothermal
For Shrewsbury properties with enough land, geothermal systems offer exceptional efficiency using stable underground temperatures.
Shrewsbury property owners seeking maximum efficiency with minimal environmental impact find geothermal compelling. GEM designs and installs systems dramatically reducing energy costs while providing quiet, reliable comfort.
Zoned HVAC
Control temperatures independently in different parts of your home.
Heat and cool where you need it, not where you do not.
Packaged HVAC
All-in-one units for homes where indoor mechanical space is limited.
Complete heating and cooling in a single outdoor cabinet. GEM supplies and maintains these all-in-one systems for Shrewsbury properties where standard configurations cannot fit.
GEM Has Your Whole Home Covered
Schedule HVAC Services in Shrewsbury Today
For HVAC services in Shrewsbury, work with the team that has kept Massachusetts families comfortable since 1949. GEM provides reliable repair, replacement, and maintenance backed by decades in Worcester County. Call or book online. Same-day appointments available.
HVAC FAQs
How fast can GEM get to Shrewsbury?
Same-day service is available for most calls. Shrewsbury sits right in our Worcester County coverage area, so we can usually get there quickly.
What heating system works best for Shrewsbury homes?
It depends on your home’s setup and what matters most to you. Gas furnaces work well for most Shrewsbury houses. Heat pumps appeal to homeowners who want lower bills and qualify for Mass Save rebates. We look at your situation and help you decide.
When does replacing make more sense than repairing?
Generally, if your system is over 15 years old and repairs are getting frequent, replacement costs less over time. We look at your specific equipment and give you honest advice.
Why are some rooms always too hot or too cold?
Multi-level Shrewsbury homes often have this problem. It can come from duct issues, poor insulation, or a system that is not sized right for the house. We can figure out what is going on and explain your options.
How often should I have maintenance done?
We recommend twice a year: spring for cooling equipment, fall for heating. This catches small problems before they become emergencies and keeps everything running efficiently through Worcester County’s weather extremes.


