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(833) 222-2953

24/7 Emergency Service

Schedule Today

24/7 Emergency Service

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Same-Day HVAC, Plumbing, Drain & Electrical Services

24/7 repair and installation needs across Rhode Island and Southeast MA.

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(833) 222-2953

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4.6
Based on 3435 reviews
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Carrier Residential Factory Authorized Dealer
North American Technician Excellence - NATE - Certifying the Finest in HVACR
Mass Save | Heat Pump Installer

Top-Rated Rhode Island & Massachusetts HVAC, Plumbing & Electrical Services

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Heating & Cooling

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Plumbing, Drain & Sewer

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Electrical

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Commercial

Our family has proudly served the greater Providence area for 75 years. We remain committed to offering high-quality home services in New England.

700

Skilled employees

500

Trucks on the Road

Massachusetts Locations

Rhode Island Locations
  • Lincoln
  • Providence
  • Wakefield
  • Westerly

Don’t Trust Your Home & Family to Just Anyone.

Book an Appointment

Why are GEM Contractors the Best in Southern New England?

  • Multi-licensed technicians
  • Free estimates for new installations
  • Financing available
  • 24/7 service and phone support
  • All your service solutions in one place
  • Same-Day Service

75

Years in Business

24/7

Emergency Service

customer and technician interaction

The Home Comfort Club

Service plan starting at

$49.99 /mo

All Service Plans

Peace of Mind, Worry-Free

Maintaining your home can be stressful. Let us help.

About GEM
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Increased Home Value & Comfort

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Preserve your home’s value, extend your equipment’s life span, and ease your worries with our membership plans.

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You’re Always in Good Hands, 24/7

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Trust us to always send our best local, trained, and screened technicians to your home, no matter the hour.

A piggy bank represents Mass Save rebate savings

Save Money, Do More

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With us, you can spend less money to take better care of your home.

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Around-the-House Maintenance Tune-Ups

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Keep all parts of your home operating at peak efficiency with regular maintenance tune-ups.

Savings You Can Count On

Take advantage of our current offers, rebates & coupons!

All Offers
Mass Save Heat Pump Installer Network logo

Save on Energy Upgrades

with GEM and Mass Save® Rebates

Explore Rebates

  • 0% Interest for 36 Months

    Enjoy no interest for 36 months!

    0% Interest for 36 Months – Enjoy no interest for 36 months!

    Plan 6136. Subject to credit approval. Loan term is 36 months at fixed rate of 0.00% APR. For example, assuming the full credit limit is used on loan approval date, for every $1,000 financed at 0% APR, 36 monthly payments of $27.78. This example is an estimate only. Actual payment amounts based on amount and timing of purchases. Call 866-936-0602 for financing costs and terms. Loans for the GreenSky® consumer loan program are provided by Synovus Bank, Member FDIC, NMLS #408043, without regard to age, race, color, religion, national origin, gender, disability, or familial status. GreenSky Servicing, LLC services the loans on behalf of your lender, NMLS #1416362. www.nmlsconsumeraccess.org. GreenSky® is a registered trademark of GreenSky, LLC and is licensed to banks and other financial institutions for their use in connection with that consumer loan program. GreenSky Servicing, LLC is a financial technology company that manages the GreenSky® consumer loan program by providing origination and servicing support to banks and other financial institutions that make or hold program loans. GreenSky, LLC and GreenSky Servicing, LLC are not lenders. All credit decisions and loan terms are determined by program lenders.

  • Indirect Water Heater

    Up to $250*

    Indirect Water Heater – Up to $250*

    Preexisting fuel type: Replacing Propane, Oil

  • Condensing Water Heater

    Up to $300*

    Condensing Water Heater – Up to $300*

    Preexisting fuel type: Replacing Natural Gas

  • On-Demand Tankless Water Heater

    Up to $450*

    On-Demand Tankless Water Heater – Up to $450*

    Preexisting fuel type: Replacing Natural Gas, Propane

  • Storage Water Heater

    Up to $50*

    Storage Water Heater – Up to $50*

    Preexisting fuel type: Replacing Natural Gas

  • Split-System Heat Pump Water Heater

    Up to $1,500 per system*

    Split-System Heat Pump Water Heater – Up to $1,500 per system*

    Preexisting fuel type: Replacing Oil, Propane, Natural Gas, or Electric Resistance

  • Heat Pump Water Heater

    Up to $750 per unit*

    Heat Pump Water Heater – Up to $750 per unit*

    Preexisting fuel type: Replacing Oil, Propane, Natural Gas, or Electric Resistance

  • Partial Home Air Source Heat Pump System

    Up to $1,250 rebate per ton*

    Partial Home Air Source Heat Pump System – Up to $1,250 rebate per ton*

    Preexisting fuel type: Electric Resistance, Oil, Propane and Natural Gas

  • Whole Home Air Source Heat Pump System

    Up to $10,000 rebate per home*

    Whole Home Air Source Heat Pump System – Up to $10,000 rebate per home*

    Preexisting fuel type: Electric Resistance, Oil, Propane and Natural Gas

  • Whole Home Air to Water Heat Pump System

    Up to $10,000 rebate per home*

    Whole Home Air to Water Heat Pump System – Up to $10,000 rebate per home*

    Preexisting fuel type: Electric Resistance, Oil, Propane and Natural Gas

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What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 3435 reviews
powered by Google
review us on
Richard RiquierRichard Riquier
13:12 23 Jul 24
Leak in kitchen. Technician was quick and professional. I’ve used gem in the past and have always had a good experience.
Brian BessetteBrian Bessette
16:08 16 Jul 24
Nate came out first thing in the morning to help with my clogged sewer main. He was very professional and kind. He explained everything with no difficulty and offered multiple cost-tiered options. Mainly whether we would utilize a camera in the process of snaking the main. I appreciated being offered the option. We went with the camera process. So we could fully diagnose the issue, and determine if this would be a recurring problem.We found roots growing in an old, 2-foot, cast-iron section of my main drainage pipe.He used a blade attachment and cleared the obstruction to the best of his ability. Then left me with a quote to have the 2-foot section of cast iron replaced with PVC—which is only a small section that penetrated the foundation of my home.I was very happy with the service, and most importantly the transparent approach which allowed me to make informed decisions.Nate’s customer service skills were out of this world. I advise GEM Plumbing to invest in this young man.
Matthew BodzionyMatthew Bodziony
16:02 16 Jul 24
Incredible company.I had two whole house central AC units replaced (19 yrs old) and their team and other parts of the company (Plumbling, electrical, etc.) worked together to do an unbelieable installation in very hot conditions. My hats off to your company and we are so impressed that I contracted GEM to install a whole house 25kw generator.The team was:Alec ReyesMarcus MendozaRoger Ribeiro
Richard KadisonRichard Kadison
20:05 11 Jul 24
I was able to schedule an appointment for the next day. The technician was great. Chris went over everything that needed to be done and explained it clearly. Very professional. He was also able to offer a discount and waived the fee for the service call. When I reviewed the bill that night, there was an error and the fee hadn’t been waived. When I called Gem the next day, they saw the error and immediately corrected it. Said the refund would be put on my credit card. Very happy with the service.
DebraJean FournierDebraJean Fournier
14:18 22 Jun 24
I am very happy with my well water pump service. David Chapman and his associate were professional, friendly and respectful. David showed me how to change my filter for which I am truly grateful.It was super easy booking online The next day the dispatcher, (unfortunately I don’t know her name) called to offer an earlier appointment. She was very polite and kind.My whole transaction was smooth and pleasant from start to finish!
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