GEM service team posing together in front of branded vehicle

AC Repair Company Serving Providence

When your air conditioner suddenly stops working on a hot Rhode Island day, you need relief fast.

You want your home to feel cool again, your family comfortable, and your system running smoothly without surprise costs or delays.

GEM Plumbing & Heating Services, LLC’s local Providence team is here to get your AC back on track fast with expert air conditioning repair. With same-day service, certified HVAC technicians, and fully stocked trucks, we diagnose and repair most issues in a single visit. From strange noises and weak airflow to complete system breakdowns, we’ll find the problem, explain your options clearly, and restore your comfort with care and precision.

Call GEM today for air conditioning repair services in Providence.

(833) 222-2953


24/7 Emergency AC Repairs

Air conditioning problems are never convenient, but some moments are worse than others.

GEM’s Providence team is available around the clock to handle urgent AC repairs whenever you need us. Day or night, weekends or holidays, our certified technicians are ready to restore your comfort fast with honest service and dependable care.

(833) 222-2953


Call GEM. We’re in Your Neighborhood!

No matter where you live in Providence, GEM is ready to help.

Our technicians are stationed across the city, from the area’s historic homes to the local family neighborhoods. With one of New England’s largest service fleets and same-day availability, GEM’s local team can get to you fast.

We bring trusted air conditioning repair services and a commitment to comfort that’s been part of Rhode Island life since 1949. When you call GEM, you’re getting fast, friendly service from neighbors who truly care about keeping your home safe and comfortable. Need AC repair services in Providence? Give GEM a call today!

Years in Business

Skilled employees

Emergency Service

Trucks on the Road

GEM technician working on indoor HVAC system with homeowner

(833) 222-2953

It’s Easy to Schedule Your AC Repair With GEM!

At GEM, we believe air conditioning repair should be simple, transparent, and worry-free.

Our process is designed to get your system running smoothly again without the stress or surprises.

A certified GEM HVAC professional arrives when we say we will, fully prepared to get your system back on track. We respect your time and work efficiently to minimize disruption to your day.

We walk you through what we found and discuss honest repair options before any work begins. You’ll know exactly what to expect and can make an informed decision with confidence.

Our technicians complete the repair efficiently using quality parts and proven methods. We diagnose issues quickly and provide lasting repairs that restore your home’s comfort.

We confirm your AC is running at peak performance and leave your home as clean as we found it. Once we’re confident your system is performing at its best, we’ll review the work with you, answer any questions, and provide maintenance tips to help prevent future issues. GEM’s team remains available for ongoing support whenever you need it.

We Repair All Types of AC Issues in Providence

No matter what’s going on with your cooling system, GEM’s certified technicians have seen it and fixed it all before.

From simple repairs to complex issues, we’re here to restore your comfort quickly and reliably.

If your system is running but not cooling, it could be a refrigerant leak, clogged filter, or compressor issue. GEM’s Providence-area technicians will pinpoint the cause and get your home cool again fast.

If your system keeps turning on and off, it could be a dirty coil, bad sensor, or oversized unit. We’ll adjust or repair your system for steady, efficient performance and prevent further wear.

An inefficient or struggling AC can drive up your utility costs. GEM’s experts fine-tune your system to improve performance, reduce wear, and save you money over time.

Grinding, rattling, or burning smells are warning signs that your AC needs attention. Our team will identify the source and prevent small issues from turning into major repairs.

When some rooms feel warmer than others, it often means blocked ducts, a failing blower motor, or low refrigerant. GEM’s technicians will restore balanced, consistent comfort throughout your home.

When your air conditioner fails in the middle of a heatwave, you need help right away. GEM offers 24/7 emergency repair services across Providence to get your system back up and running when you need it most.

GEM service vehicles parked outside customer home

(833) 222-2953

GEM Technician Explaining Plans to Customer

(833) 222-2953

Why Work With GEM for AC Repair Services in Providence?

At GEM, trust isn’t something we talk about; it’s something we’ve earned over decades of doing things the right way.

Since 1949, Providence homeowners have counted on us for honest advice, expert repairs, and genuine care. You deserve more than a quick fix. You deserve a partner who’s here for you today, tomorrow, and for years to come.

GEM has been serving Rhode Island residents since 1949. Over the years, we’ve seen it all and we’ve fixed it all, too! With 500 service trucks and over 700 skilled employees, we’re always close by and ready to respond when you need us most. 

When your AC stops working, waiting days for help isn’t an option. GEM offers same-day service throughout Providence so you can get fast, reliable repairs and restore comfort to your home without delay.

Generations of Rhode Islanders have relied on GEM for dependable home comfort. We’re proud to be part of the communities we serve and to stand behind every job we do.

We believe in clear communication and no surprises when it comes to cost. Before any work begins, you’ll receive a detailed, honest quote so you know exactly what to expect.

GEM is your one-stop solution for all your home comfort needs. From AC repairs to plumbing, heating, and electrical work, our team delivers expert service across every system in your home.


What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 8426 reviews
Louis Weinkle
What an excellent experience! Tim and his team from GEM are truly experts in their fields. and did an excellent job replacing our 20-year-old boiler. Their work is top-notch and the technicians were friendly and engaging. They walked me through the installation process step-by-step and also recommended some much-needed improvements to my existing system. I’ll be working with them on future projects!
Michelle Boehmer
Tyler & Rohan did a quick, professional & great install of our water heater. Seamless process from initial contact with Jamie to accurate time estimate from Amanda to the perfect install. Thank you!
Paul Hanson
Genrac repair. Very professional. Outstanding personnel and customer service. Would recommend anytime
Jason Arcoraci
They did a great job
Ginny OKelly
Xavier reponded in the late evening, coming from quite a distance. Our furnace has gone out while we were away and jt was very cold in the house. Xavier told me “I’ll figure it out,“ and that he did, cheerfully and efficiently! Thank you, Xavier:)
Kimberly Anderson
Excellent work as always.
MELISSA PALANZA
Great Service and results!!!!!
I came home on Sunday after working all day and found my kitchen sink full of sewerage. Called Gem from a list because I recognized the name from the trucks I have seen around town. They actually answered the phone at 6:30 on Sunday night. The guy was great very helpful (I know nothing about plumbing) took all my info put me on hold then came right back to say they could have somebody out to me that night and that they would call me. Within the hour they called and said be there in 15 minutes and they were. Guy was great answered all my stupid questions, gave me a price before starting work. He was very knowledgeable and friendly. ( even when I accidentally flushed while he was working!) I had roots in sewer line going to street he was upfront with what was done. About How long I could expect it to last and what I needed to do to fix problems. He even found a leaking pipe I need to fix in bath! When I asked for exact prices for other fixes he either had them or could refer me to who did. I thought the price was a bit steep but it was a Sunday night! And when I checked with other places found they were pretty normal if you could even get service on Sunday night!
Joanne Stafford
Services were very good. Technician was very polite, respectful and knowledgeable. I was very pleased.
Lawrence Galardi
Anthony was proactive, thorough, and responsive for what was an unexpected rush repair.
Amanda Bishop
I scheduled my first HVAC Maintenance appointment and Emanuel Q came out. Emanuel was great! He answered all of my questions and explained everything he was doing. While he was outside he noticed the wiring for the AC unit wasn't wired correctly and coordinated with his supervisor to come back and install an electrical whip a few days later. I didn't have to do anything with the scheduling, he took care of everything! I'm very happy with the service received!
Thomas Ladd
Solved our problem! Terrific! Patient and polite technician.
Gem has always been my lifesaver and yesterday they came through again. When GEM came yesterday for the annual boiler cleaning they discovered that my boiler was leaking carbon monoxide gas. It had not been leaking the year before so carbon monoxide leaking from your burner. It’s like a tire that’s going flat in the air is coming out. It only gets worse. They gave me an estimate on replacing it, I did some research and they said that they couldn’t install it the next day. The price was in line with everything I had researched and the Bernar rated very high on Trustpilot as did the warranty. Having worked with GEM before, I trust them and I made the deal. Today two men arrived two more came then the Electrician.They got the old burner out they got the new burner installed. They cleaned up the basement and I now have heat and no carbon monoxide.Thanks for being there again GEM.
Daniel Penick
Nice people, quick to respond and knowledgeable. Highly recommend them for emergencies. Orlando C. saved us, thanks
A. H.
A+ service
Ruth D.A
This was the second time Steve serviced my AC system. He is knowledgeable and courteous. He did an excellent job!
Steve, thank you for going above and beyond.
I highly recommend Gem Plumbing and Heating to colleagues, family and friends.
Matthew Cedor
Efficient and informative.

Took the time to answer all of my questions.

Thank you!
Jessica Fairfield
Great job, explained everything and fast! Thx guys!!
Stephanie Igoe
Cameron and Mason provided efficient and effective repair after hours. They were extremely courteous and professional. I am very thankful for them helping us at night.
Lauren Horne
Technician was very polite and informative. Offered good information and was sympathetic about the situation.
David Shikiar
Friendly guy. Got the job done.
Nancy Grasing
Joe arrived the same day I called, assess the problem, and was able to make repairs the next day! Amazing service and a great job
Carlos Santos
Great job very pleasant
Stephanie Boosahda
Spot on estimate, professional, knowledgeable, well-mannered, easy scheduling … Not a thing to complain about; highly recommend.
William Kirk
Easy to work with, always on time and professional
Christine Kirk
Our technician was Joseph. He arrived on time and was very pleasant. He was thorough and explained everything.

What to Expect When You Work With GEM

Every service call is a promise to treat your home like our own.

There can be a sense of hesitation when you work with an air conditioning contractor for the first time; GEM is here to calm your nerves and make the process simple, transparent, and stress-free from start to finish.

Our NATE-certified HVAC professionals bring skill, precision, and pride to every repair. We show up on time, in uniform, and ready to get the job done right the first time. From start to finish, you can expect courteous, respectful service from every member of the GEM team.

We believe you should always know what’s happening in your home. Our technicians explain the problem, outline your options, and keep you informed through every step of the repair or service process. With GEM, there’s never any confusion, just honest, straightforward answers you can trust.

Surprise fees and unclear estimates have no place in our business. Before we begin any work, you’ll receive a detailed quote that clearly explains the costs and scope of service. We want you to feel confident in every decision and know exactly what to expect from start to finish.

As a Carrier Factory Authorized Dealer and National Grid Value Plus Installer, we meet the highest standards for training, safety, and product expertise. Our technicians use proven techniques, quality materials, and industry-leading standards to ensure your system runs safely and efficiently. At GEM, we don’t settle for “good enough”; we aim for results that last.

GEM Plumbing Heating Cooling u0026 Electrical service truck exterior

(833) 222-2953

customer and technician interaction

Prevent Future AC Problems With GEM’s Home Comfort Club!

Keeping your home nice and cool this summer isn’t just about responding to issues; it’s also about preventing them in the first place!

The best way to avoid costly repairs and unexpected breakdowns is to keep your air conditioner well-maintained. Regular tune-ups help your system run more efficiently, catch small problems before they turn into big ones, and extend the life of your equipment.

At GEM, our certified HVAC technicians provide thorough seasonal maintenance, cleaning coils, checking refrigerant levels, tightening connections, and testing performance, to make sure your AC is ready for the Rhode Island summer. Give us a call or contact us online today to enroll or to learn more!


Other HVAC Services You May Need


Schedule Air Conditioning Repair in Providence With GEM

Whether you need fast air conditioning repairs or help diagnosing an ongoing cooling issue, GEM is here to help. Our team delivers reliable solutions that restore comfort, improve system performance, and keep your home cool when it matters most.

From minor fixes to complex AC repairs in Providence, every job is backed by decades of experience and a commitment to getting it right the first time.

GEM technician in front of service truck


FAQ

How do I know if my air conditioner needs repair or replacement?

If your AC is more than 10 to 15 years old, breaking down often, or no longer cooling efficiently, it may be time to consider replacement. However, many issues like clogged filters, thermostat problems, or a faulty capacitor can be repaired quickly. GEM’s certified technicians will assess your system and give you honest advice on the most cost-effective option for your home.

Do you offer same-day or emergency AC repair in Providence?

Yes! GEM offers same-day service and 24/7 emergency response across Providence and surrounding neighborhoods. Whether your system stops working at night, on the weekend, or during a heat wave, our team is ready to restore your comfort fast.

How much does air conditioning repair usually cost?

The cost depends on the type of repair and the system’s condition, but GEM provides upfront, transparent pricing before any work begins. We’ll explain every option clearly so you can make the best decision for your home and budget.

What brands and systems does GEM service?

Our NATE-certified technicians are trained to repair and maintain all major AC brands and models. As a Carrier Factory Authorized Dealer, we also offer specialized service and genuine parts for Carrier systems.

Can regular maintenance really prevent future repairs?

Absolutely. Annual maintenance helps your AC run efficiently, reduces wear and tear, and can catch minor issues before they lead to major breakdowns. GEM’s tune-ups include a full inspection, cleaning, and system test to keep your air conditioner reliable and ready for every Rhode Island summer.

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