October Is Breast Cancer Awareness Month

Proceeds of New Installations to Benefit The Gloria Gemma Breast Cancer Research Foundation

Beat the Rhode Island Heat with Professional AC Replacement

When summer hits Providence, the heat and humidity can turn even the coziest home into a sauna. If your air conditioner struggles to keep up; or worse, breaks down altogether; it can affect your sleep, your energy bills, and even your indoor air quality.

GEM Plumbing & Heating Services, LLC helps you stay cool, comfortable, and confident all summer long. Our trusted team provides professional AC replacement in Providence, RI, designed around your home’s needs and your family’s comfort.

(833) 222-2953

Residential outdoor air conditioning units installed by GEM


Proudly Serving Every Neighborhood in Providence, RI

At GEM, we’re proud to call Rhode Island home—and we’re even prouder to serve the families and businesses that make Providence such a vibrant city.

Whether you live in a historic home or a modern build, our team is nearby and ready to help with fast, reliable air conditioning replacement whenever you need it.

Years in Business

Skilled employees

Emergency Service

Trucks on the Road


(833) 222-2953

Need Emergency AC Replacement? We’re on Our Way!

Don’t sweat it—GEM offers emergency air conditioning replacement across Providence and all of Rhode Island.

If your system fails during a heatwave, our team of certified HVAC technicians will arrive fast, diagnose the issue, and install a new system quickly so you can get back to comfort.

What to Expect When GEM Replaces Your Air Conditioner

Replacing your air conditioner is a big decision, but with GEM, it’s a simple and stress-free process.

We manage every step of your AC replacement in Providence with attention to detail. You can relax knowing your home’s comfort is our priority.

Our technician will assess your current system, home layout, and cooling needs to find the perfect replacement options.

We provide upfront pricing with no hidden fees—so you know exactly what to expect.

We’ll help you choose the right size and type of system for your home, whether it’s a traditional central air conditioner or a modern, energy-efficient heat pump.

Our experienced team installs your new AC with precision, testing every connection and component for peak performance. After the installation, we’ll walk you through how to operate and maintain your system, and our team is always available for questions or follow-up service.

GEM Plumbing u0026 Heating call center representative at desk

(833) 222-2953

GEM technician standing beside branded service van

(833) 222-2953

Air Conditioning Replacement Is a Smart Move for Providence Homeowners

A new air conditioning system offers more than just cool air. It’s an investment in comfort, efficiency, and long-term value.

Newer systems use less energy, helping you save money each month.

Enjoy even cooling throughout your entire home, no hot spots or weak airflow.

Modern AC units run more quietly, so you can relax without background noise.

Advanced filtration helps remove dust, allergens, and pollutants for healthier indoor air quality.

The GEM Difference: Local Experts You Can Count On

When it comes to air conditioning replacement in Providence, you want a partner you can trust. GEM has been earning that trust since 1949.

Our local roots, highly trained technicians, and commitment to doing the right thing make us the go-to choice for homeowners across Rhode Island.

Every GEM HVAC professional is NATE-certified—the gold standard for HVAC expertise. That means your air conditioning replacement is performed by highly trained specialists who understand the science behind your comfort and take pride in getting every detail right.

With more than 75 years of serving Rhode Island and Southeastern Massachusetts, GEM has grown alongside the communities we serve. Our 700+ employees and 500-truck fleet mean help is always nearby and always ready when you need it most.

We’re proud to be a Carrier Factory Authorized Dealer, offering the industry’s most advanced, energy-efficient cooling systems. From whisper-quiet operation to smart home compatibility, we’ll help you choose the best technology for your home and your comfort goals.

GEM isn’t just an HVAC company—we’re your one-stop shop for Plumbing, Electric, Drains, and HVAC/Heating and Cooling. If your replacement project involves electrical or ductwork upgrades, we’ll handle it all in-house, saving you time, money, and hassle.

As a Mass Save® Heat Pump Installer and National Grid Value Plus Installer, we help homeowners take advantage of available rebates and incentives. Our team will guide you through the paperwork so you can enjoy upfront savings and long-term energy efficiency.

When the heat hits, waiting isn’t an option. That’s why GEM offers same-day service and emergency AC replacement throughout Providence and the surrounding areas. We’re ready to restore your comfort—fast.

From boot covers to clean workspaces, our technicians treat your home as if it were their own. We arrive on time, communicate clearly, and ensure your new system is running perfectly before we leave.


What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 9508 reviews
Joanne Bennett
11 hours ago
Exceptional service from GEM. Douglass is absolutely the best !!! … will use them again. Thank You!
buddy croce
11 hours ago
Workers were polite and knowledgeable. They diagnosed the problem right away. And we're able to repair it same day.
August 27 2025 . Another excellent yearly electrical plumbing , & heating checkup by Eric Governo , Brody Lott , Aiden Cunningham and crew. Thanks! Aug 2025 – Excellent service by Jacob and his coworker . Yearly maintenance on our Generator . Great service as always . Routine maintenance appointment for our boiler . Highly recommended . 2025- same great service for our routine maintenance for our central air unit. May 14, 2026 – great yearly central air maintence by Joe and Anthony . Professional and helpful explaining the inspection they preformed August -18 2026 – we had our yearly maintence for our generator . Aiden was the Gem tech that came out and did the yearly maintence. Aiden was excellent answering all my questions regarding the generator . Was a pleasure having Aiden serviced our yearly generator maintenance August 21-2026. Gem tech Richard stopped by today to go over a couple of issues with our central air unit . Excellent visit and service . August 28 2026 – another great professional visit today by ( Senior ) Joseph . Our central air went down and was fixed in less than 24 hours . Thanks again ! Oct 1 2026 – Erikson M and Demetris arrived to inspect my furnace for its yearly tune up . Another excellent professtional visit. Thank You !
Kate Kelley
1 day ago
I had a plumbing emergency today & GEM had a guy on my doorstep within 1/2 hour. I couldn’t even get a return phone call from anyone else. Excellent service!
Robert Smith
1 day ago
Christopher was efficient and courteous and completed my boiler and split unit heat annual maintenance quickly. Highly recommended!
Maureen Walsh
1 day ago
Rainey was excellent . He explained why my system failed and explained what a new system would cost . We agreed to replace our furnace which was 24 years old . Rainey and Pedro showed up at 8 and before 4 I had a new furnace installed and the old one hauled away .Easily explained all the process , he was excellent
Kate Pomert
1 day ago
the price put me in sticker shock …..but the work was exceptional. they did a great job and explained to me what they did.
Buck Bruce
1 day ago
Seemed very knowledgeable and very informative. Friendly service as well.
Jim Harrod
1 day ago
I was thoroughly impressed with the superb HVAC maintenance service I received from David Santiago and trainee, Kevin today! Before David and Kevin arrived I was very disappointed with having had my original service date rescheduled to what I thought were spurious reasons? In fact David and Kevin arrived after the designated rescheduled date and time today. GEM's communication was excellent throughout and their people seemed genuine and concerned. When David and Kevin arrived it turned the whole situation around. They could not have been more professional and knowledgable! I am now firmly committed to GEM and their Home Comfort maintenance program.
Maren Stack
1 day ago
Professional, informative, and reliable!
Malek Askar
2 days ago
We just had our heating system replaced. We went from forced hot water system to a central heating and air conditioning system done by GEM plumbing and heating company We had Omar and Michael work in our home for 5 days they installed all the ductwork, the furnace and the condenser. These guys were very professional, kind, clean and informative throughout the whole install every day they explaind what they did and what is the expectation for the next day. Today was the last day they walked me through the whole system, how to change the filter how to operate the new thermostat and what to look for when things are not working properly. I say thank you to the whole team from planing to done, all went great to expectations
Donna Rubinate
2 days ago
Erickson was great. Efficient, friendly and through. Very professional
Dawn Riall
2 days ago
Ryan and his crew were excellent. They were very knowledgeable and took the time to explain things to me. They were helpful and looked for alternatives for my situation. Not looking to simply make a buck and drive up the bill. Even went out of their way to clear way the awful spiders and buckets of water. Would highly recommended Ryan and Gem. Thank you.
Perfect call: rapid diagnosis and plan for repair
Jillian Johnson
2 days ago
Responsive. Organized. Tracks warranties and sets up maintenance schedule.. Various experience levels for specific jobs. Quality work. Pricier but worthy.
Nelson did a great job
On time, friendly, professional and thorough testing and maintenance of old gas boiler and hot water heater, tested all radiators. Great communication about exact arrival time and throughout the process. GEM has well trained professionals. Excellent service as part of my maintenance contract.
Mary Maltezos
2 days ago
Both techs were very professional and answered any questions we had. Also showed us how ro replace humidifier filter when needed. Worked steadily, cleaned furnace and replaced parts requested.
Our service rep Rainey was very professional knowledgeable and described the work and process of how GEM works in an easy to understand way. This was our first time using gem and we had a great experience
AXS441 GM
2 days ago
9-30-26 Excellent! Extremely detailed and thorough. Explained all actions clearly, and very pleasant, and knowledgeable. Very impressed and hope to receive his services in the future. Thank you, A ———————- For Friday. Aug. 21, 2026 by John Excellent!! He checked all vents and 2 air handlers To track locations of Freon. Determined proper pressure levels and other settings were ok but not cooking. Very thorough and knowledgeable. Since performed all these checks, Can he return to finish his work!!! Thank you, Ayres Services were related to lg heat pump, Not items that follow… And price not determined not finished..
Alice Wood
3 days ago
Cane same day, very efficient and great helpful hints, very personable
Thanks to Nehemias and Partner for a great job routine maintaining of my hvac system!
Paul Allen
3 days ago
Great customer service
Heidi Gobeille
3 days ago
Colin was so helpful and efficient. Highly recommend
Cp School
3 days ago
Courteous, knowledgeable and prompt service!


Protect Your AC Investment With Regular Maintenance

Your new air conditioner is a big investment, and the best way to protect it is with regular, professional care. When you join GEM’s Home Comfort Club, you’ll enjoy year-round peace of mind knowing your system is always in expert hands.

Membership includes annual maintenance visits, priority scheduling, exclusive discounts, and proactive service reminders to help prevent breakdowns before they happen. Routine tune-ups keep your AC running efficiently, extend its lifespan, and ensure your home stays consistently cool through every Rhode Island summer. With GEM’s Home Comfort Club, you’re safeguarding comfort for the long haul.

customer and technician interaction


GEM technician entering service vehicle for home repair visit

(833) 222-2953

Are You Due for a New Air Conditioner?

Not sure if it’s time to replace your air conditioner? Even the best systems wear down over time, especially after years of hard work through Rhode Island’s humid summers.

If your cooling costs keep climbing even though your usage hasn’t changed, your system may be losing efficiency. A new, high-efficiency AC can help lower your monthly bills and deliver consistent comfort.

Calling for service more than once a season? Those repair costs can add up fast. Replacing your aging system now can save you time, stress, and money in the long run.

Hot and cold spots around the house often mean your AC is struggling to distribute air evenly. A properly sized replacement system restores balanced cooling throughout your home.

If your vents are blowing less air than they used to, your compressor or ductwork could be failing. A new system improves airflow and overall performance.


Contact GEM for AC Replacement Services in Providence

When it’s time to upgrade or replace your air conditioner, trust GEM Plumbing & Heating to deliver reliable, efficient, and timely solutions for your Providence home.

Your comfort is our priority, and we’re here to ensure you stay cool all summer long. Call GEM today or contact us online to schedule your AC replacement in Providence!

GEM technician in front of service truck


Other HVAC Services You May Need


Frequently Asked Questions About Air Conditioning Replacement in Providence, RI

How do I know if I should repair or replace my air conditioner?

If your system is more than 10–15 years old, requires frequent repairs, or struggles to keep your home cool, replacement is usually the smarter choice. Newer systems are significantly more energy-efficient and reliable, saving you money over time. GEM’s HVAC specialists can assess your unit and give you an honest recommendation.

How long does an AC replacement take?

Most air conditioning replacements can be completed in one day. Our experienced technicians handle everything from safely removing your old system to installing and testing your new one, so your home is cool and comfortable again as quickly as possible.

What size air conditioner do I need for my home?

There’s no one-size-fits-all answer. The right system depends on your home’s square footage, layout, insulation, and even window placement. GEM’s certified technicians perform a detailed load calculation to ensure your new unit is perfectly sized for optimal performance and efficiency.

Can a new air conditioner help lower my energy bills?

Absolutely. Modern AC systems use advanced compressors, variable-speed fans, and smart thermostats to deliver the same comfort with far less energy. Many homeowners in Providence see a noticeable drop in cooling costs after upgrading to a high-efficiency unit—especially when combined with proper maintenance through GEM’s Home Comfort Club.

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