Beat the Rhode Island Heat with Professional AC Replacement

When summer hits Providence, the heat and humidity can turn even the coziest home into a sauna. If your air conditioner struggles to keep up; or worse, breaks down altogether; it can affect your sleep, your energy bills, and even your indoor air quality.

GEM Plumbing & Heating Services, LLC helps you stay cool, comfortable, and confident all summer long. Our trusted team provides professional AC replacement in Providence, RI, designed around your home’s needs and your family’s comfort.

(833) 222-2953

Residential outdoor air conditioning units installed by GEM


Proudly Serving Every Neighborhood in Providence, RI

At GEM, we’re proud to call Rhode Island home—and we’re even prouder to serve the families and businesses that make Providence such a vibrant city.

Whether you live in a historic home or a modern build, our team is nearby and ready to help with fast, reliable air conditioning replacement whenever you need it.

Years in Business

Skilled employees

Emergency Service

Trucks on the Road


(833) 222-2953

Need Emergency AC Replacement? We’re on Our Way!

Don’t sweat it—GEM offers emergency air conditioning replacement across Providence and all of Rhode Island.

If your system fails during a heatwave, our team of certified HVAC technicians will arrive fast, diagnose the issue, and install a new system quickly so you can get back to comfort.

What to Expect When GEM Replaces Your Air Conditioner

Replacing your air conditioner is a big decision, but with GEM, it’s a simple and stress-free process.

We manage every step of your AC replacement in Providence with attention to detail. You can relax knowing your home’s comfort is our priority.

Our technician will assess your current system, home layout, and cooling needs to find the perfect replacement options.

We provide upfront pricing with no hidden fees—so you know exactly what to expect.

We’ll help you choose the right size and type of system for your home, whether it’s a traditional central air conditioner or a modern, energy-efficient heat pump.

Our experienced team installs your new AC with precision, testing every connection and component for peak performance. After the installation, we’ll walk you through how to operate and maintain your system, and our team is always available for questions or follow-up service.

GEM Plumbing u0026 Heating call center representative at desk

(833) 222-2953

GEM technician standing beside branded service van

(833) 222-2953

Air Conditioning Replacement Is a Smart Move for Providence Homeowners

A new air conditioning system offers more than just cool air. It’s an investment in comfort, efficiency, and long-term value.

Newer systems use less energy, helping you save money each month.

Enjoy even cooling throughout your entire home, no hot spots or weak airflow.

Modern AC units run more quietly, so you can relax without background noise.

Advanced filtration helps remove dust, allergens, and pollutants for healthier indoor air quality.

The GEM Difference: Local Experts You Can Count On

When it comes to air conditioning replacement in Providence, you want a partner you can trust. GEM has been earning that trust since 1949.

Our local roots, highly trained technicians, and commitment to doing the right thing make us the go-to choice for homeowners across Rhode Island.

Every GEM HVAC professional is NATE-certified—the gold standard for HVAC expertise. That means your air conditioning replacement is performed by highly trained specialists who understand the science behind your comfort and take pride in getting every detail right.

With more than 75 years of serving Rhode Island and Southeastern Massachusetts, GEM has grown alongside the communities we serve. Our 700+ employees and 500-truck fleet mean help is always nearby and always ready when you need it most.

We’re proud to be a Carrier Factory Authorized Dealer, offering the industry’s most advanced, energy-efficient cooling systems. From whisper-quiet operation to smart home compatibility, we’ll help you choose the best technology for your home and your comfort goals.

GEM isn’t just an HVAC company—we’re your one-stop shop for Plumbing, Electric, Drains, and HVAC/Heating and Cooling. If your replacement project involves electrical or ductwork upgrades, we’ll handle it all in-house, saving you time, money, and hassle.

As a Mass Save® Heat Pump Installer and National Grid Value Plus Installer, we help homeowners take advantage of available rebates and incentives. Our team will guide you through the paperwork so you can enjoy upfront savings and long-term energy efficiency.

When the heat hits, waiting isn’t an option. That’s why GEM offers same-day service and emergency AC replacement throughout Providence and the surrounding areas. We’re ready to restore your comfort—fast.

From boot covers to clean workspaces, our technicians treat your home as if it were their own. We arrive on time, communicate clearly, and ensure your new system is running perfectly before we leave.


What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 9351 reviews
TotalMayhem
17 hours ago
Had a Kohler kitchen and Bathroom faucet installed with a vanity. Eric and Gem Plumbing did a fantastic job and kept us updated as they went along. Extremely knowledgeable, knew what they were doing, and gave us some information before they left. They explained their warranty and said “we’re around 24/7 if you need us”. I am not a plumber but train others in customer service. And Gem Plumbing gets an A++
Deborah Miller
23 hours ago
Great tutorial and help. Fixed what I needed.
Jessica White
23 hours ago
Both technicians were knowledgeable, professional, and extremely neat.
Pats Man
1 day ago
Colin was excellent. Very professional and thorough. Identified the problem, easy fix.
Paula Skowron
1 day ago
GEM showed up on time and worked cleanly.
Noliwe Rooks
1 day ago
Edgar was prompt, efficient and did a wonderful job.was pleasant and knowledgeable
As has consistently been the case with Gem, the service man was professional, the work was done right, and everything was clear and above board. But also, as always, it was not cheap. Still, it was an emergency and Gem was the only outfit to actually answer their phone (as opposed to leaving a message or filling out an online form that might be responded to the next day) and schedule an appointment quickly and appropriate to fixing the emergency.
Expansion tank removed and upgraded with new gauge and hardware
Mike Thiel
1 day ago
Joe is always a 5 star guy thank you mike thiel
Colin was quick, knowledgeable & thorough!
Brandon Bohl
1 day ago
Brandon and Max showed up the day after I called for a cracked pipe/ stuck well water filter. They were super knowledgeable and explained the issues in easy to understand detail. Very responsive, fairly priced
Mike Barker
1 day ago
5/5 Stars — Outstanding Service from GEM! I recently had GEM install a new radiator, and I couldn't be happier with the entire experience. From the moment they arrived, the technician , Roselio, was professional, knowledgeable, and extremely respectful of my home. The installation was done efficiently and with incredible attention to detail. They took the time to answer all my questions, made sure everything was running perfectly before they left, and left the work area spotless. It’s rare to find a company that combines such high-level craftsmanship with genuinely friendly customer service. If you need any heating or plumbing work done, I wholeheartedly recommend calling GEM. They truly delivered top-notch results!
John Moore
2 days ago
A difficult challenge and yet the service was excellent, professional, knowledgeable and perceived to completion
AXS441 GM
2 days ago
Very good. Technician determined fluids were empty. Was able to fill with dye and rescheduled future appt to search for leaks Has already identified leak in condenser at pipe connection. Hopefully will resolve in future visit. System is operational at this time. Very professional and pleasant person. Thank you, A ———————- For Friday. Aug. 21, 2026 by John Excellent!! He checked all vents and 2 air handlers To track locations of Freon. Determined proper pressure levels and other settings were ok but not cooking. Very thorough and knowledgeable. Since performed all these checks, Can he return to finish his work!!! Thank you, Ayres Services were related to lg heat pump, Not items that follow… And price not determined not finished..
Mary C. Harnum
2 days ago
Today we had our AC systems installed on the roof of our condo’s. The team from GEM were amazing. They were very professional, communicated every step of what they were doing which gave me great peace. The team, Omar who was the lead, John, Louis, Michael, Mike the electrician were phenomenal. Nick with the crane crew was very nice. I hope I didn’t miss anyone. It was so assuring watching them work so well together. Their respect for each other was present and refreshing. This job was done simultaneously between my neighbors condo and my condo which was huge. The team truly worked AMAZINGLY well together. Their checklist & cleanup was A PLUS PLUS. I would highly recommend GEM and their teams. Anthony Goris was very professional and expertly explained what was happening with my very old AC unit. He was very patient and kind with his time relieving my anxiety of a huge purchase. Edgar Pollino was also very professional and expertly explained my options. He was very knowledgeable explaining everything and very patient & kind answering all my questions. I would highly recommend GEM.
Susan Anderson
2 days ago
Professional informative knowledgeable and completely competent. Can’t thank you enough for a job diagnosing and fixing my HVAC system to 100%. Kudos to Arnold.
Chris Churchill
2 days ago
The team at GEM is outstanding. They always made sure that I am informed of work progress. Thank you GEM! You are On Point! Special thanks to Edgar, Bruno, Richie, Evan and Leo! You all are great!
Geoff Schoos
2 days ago
Both Richard and Dimitrius were excellent! They came on time, walked me through what needed to be done, and when completed showed me the final product. Both were very professional, pleasant and respectful of our home. I strongly recommend them for any repairs needed.
Fred McFadden
2 days ago
On time, polite, very knowledgeable and helpful!
Disconnect a gas pipe from a gassed fireplace!
Ellen McGee
2 days ago
Richard was a very knowledgeable technician who evaluated the issues with my heat pump/split system. I decided not to proceed with the recommended extensive repairs at this time.
Ron Pikul
2 days ago
Good efficient service.
Steven Pichette
2 days ago
August 27 2025 . Another excellent yearly electrical plumbing , & heating checkup by Eric Governo , Brody Lott , Aiden Cunningham and crew. Thanks! Aug 2025 – Excellent service by Jacob and his coworker . Yearly maintenance on our Generator . Great service as always . Routine maintenance appointment for our boiler . Highly recommended . 2025- same great service for our routine maintenance for our central air unit. May 14, 2026 – great yearly central air maintence by Joe and Anthony . Professional and helpful explaining the inspection they preformed August -18 2026 – we had our yearly maintence for our generator . Aiden was the Gem tech that came out and did the yearly maintence. Aiden was excellent answering all my questions regarding the generator . Was a pleasure having Aiden serviced our yearly generator maintenance August 21-2026. Gem tech Richard stopped by today to go over a couple of issues with our central air unit . Excellent visit and service .
Jennifer Folan
2 days ago
Tech arrived on time and was very professional and proficient.
katie piekarski
2 days ago
GEM installed AC through our 50 year old home! Wonderful job! Professional service!


Protect Your AC Investment With Regular Maintenance

Your new air conditioner is a big investment, and the best way to protect it is with regular, professional care. When you join GEM’s Home Comfort Club, you’ll enjoy year-round peace of mind knowing your system is always in expert hands.

Membership includes annual maintenance visits, priority scheduling, exclusive discounts, and proactive service reminders to help prevent breakdowns before they happen. Routine tune-ups keep your AC running efficiently, extend its lifespan, and ensure your home stays consistently cool through every Rhode Island summer. With GEM’s Home Comfort Club, you’re safeguarding comfort for the long haul.

customer and technician interaction


GEM technician entering service vehicle for home repair visit

(833) 222-2953

Are You Due for a New Air Conditioner?

Not sure if it’s time to replace your air conditioner? Even the best systems wear down over time, especially after years of hard work through Rhode Island’s humid summers.

If your cooling costs keep climbing even though your usage hasn’t changed, your system may be losing efficiency. A new, high-efficiency AC can help lower your monthly bills and deliver consistent comfort.

Calling for service more than once a season? Those repair costs can add up fast. Replacing your aging system now can save you time, stress, and money in the long run.

Hot and cold spots around the house often mean your AC is struggling to distribute air evenly. A properly sized replacement system restores balanced cooling throughout your home.

If your vents are blowing less air than they used to, your compressor or ductwork could be failing. A new system improves airflow and overall performance.


Contact GEM for AC Replacement Services in Providence

When it’s time to upgrade or replace your air conditioner, trust GEM Plumbing & Heating to deliver reliable, efficient, and timely solutions for your Providence home.

Your comfort is our priority, and we’re here to ensure you stay cool all summer long. Call GEM today or contact us online to schedule your AC replacement in Providence!

GEM technician in front of service truck


Other HVAC Services You May Need


Frequently Asked Questions About Air Conditioning Replacement in Providence, RI

How do I know if I should repair or replace my air conditioner?

If your system is more than 10–15 years old, requires frequent repairs, or struggles to keep your home cool, replacement is usually the smarter choice. Newer systems are significantly more energy-efficient and reliable, saving you money over time. GEM’s HVAC specialists can assess your unit and give you an honest recommendation.

How long does an AC replacement take?

Most air conditioning replacements can be completed in one day. Our experienced technicians handle everything from safely removing your old system to installing and testing your new one, so your home is cool and comfortable again as quickly as possible.

What size air conditioner do I need for my home?

There’s no one-size-fits-all answer. The right system depends on your home’s square footage, layout, insulation, and even window placement. GEM’s certified technicians perform a detailed load calculation to ensure your new unit is perfectly sized for optimal performance and efficiency.

Can a new air conditioner help lower my energy bills?

Absolutely. Modern AC systems use advanced compressors, variable-speed fans, and smart thermostats to deliver the same comfort with far less energy. Many homeowners in Providence see a noticeable drop in cooling costs after upgrading to a high-efficiency unit—especially when combined with proper maintenance through GEM’s Home Comfort Club.

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