
Worcester, MA Plumbing Services
A home is only as safe and functional as its plumbing allows. Leaks, water heater failures, drain clogs, and other plumbing problems can disrupt your daily routine and cause costly damage if ignored.
When you need professional help keeping your plumbing working properly, call GEM Plumbing & Heating Services, LLC. Our team provides comprehensive plumbing services throughout Worcester and surrounding Massachusetts communities to keep your home’s systems running smoothly. Whether you’re dealing with an unexpected leak, a failing water heater, or a stubborn drain clog, GEM’s licensed plumbers are ready to help with fast, reliable solutions.
Ready to talk to a home services specialist?
Protect the Plumbing System Your Worcester Home Depends On
When water stops flowing or your basement starts flooding, plumbing becomes your immediate concern.
At GEM, we understand how disruptive plumbing emergencies can be, especially when you’re balancing work and family. Our skilled plumbers restore order and peace of mind quickly. We arrive promptly, locate the issue, explain it clearly, and get your plumbing working again.
Our experienced plumbers keep everything functioning properly, from steady hot water and clear drains to reliable fixtures and secure water lines. With professional service and dependable care, we help Worcester homeowners maintain trouble-free plumbing throughout their homes.
Proudly Serving Worcester and Central Massachusetts for Over 75 Years
Our Massachusetts roots mean we understand local homes and what keeps them running right.
Since 1949, GEM has proudly served Worcester and communities throughout Central Massachusetts with trusted, family-owned service. Over the decades, we’ve helped countless Massachusetts families resolve plumbing issues quickly, honestly, and professionally. GEM provides dependable service backed by certified professionals, round-the-clock availability, and a commitment to treating every customer like family.
Get Plumbing Services from GEM in Just 3 Easy Steps
GEM’s plumbers make scheduling local plumbing services in Worcester simple.
Plumbing troubles are stressful enough without adding complicated scheduling. At GEM, we keep the process straightforward so you get reliable service without the runaround.
Reach our team by phone or online whenever it works for you. We’ll listen to your situation, answer initial questions, and find a time for a licensed plumber to visit your Worcester home.
Your GEM plumber arrives on time, evaluates the problem, and explains your repair or replacement options clearly. You’ll see upfront pricing before any work begins, with no surprises.
Once you approve, our plumbing professionals get to work. We complete the job efficiently, clean up thoroughly, and confirm everything operates correctly before we leave.
Don’t Trust Your Home & Family to Just Anyone.

The Home Comfort Club
Service plan starting at
$49.99 /mo
Join GEM’s Home Comfort Club to Protect Your Home
Regular plumbing maintenance catches small problems before they become expensive emergencies. Protect your Worcester home’s plumbing year-round with GEM’s Home Comfort Club Membership. Members receive annual plumbing inspections, priority scheduling, and exclusive discounts on repairs, replacements, and upgrades.
Preserve your homeโs value, extend your equipmentโs life span, and ease your worries with our membership plans.
Trust us to always send our best local, trained, and screened technicians to your home, no matter the hour.
With us, you can spend less money to take better care of your home.
Keep all parts of your home operating at peak efficiency with regular maintenance tune-ups.
GEM Makes Your Plumbing Needs Our Priority
You deserve a Worcester plumber who completes the job correctly the first time at a fair price.
GEM offers same-day service to get your plumbing working as quickly as possible.
We provide free, no-obligation estimates so you can make the right choice for your home and budget.
You’ll know exactly what to expect before any work begins. No hidden fees, no unexpected charges. Just honest pricing from start to finish.
Every plumber and technician who enters your home is trained, certified, and equipped to handle your system with expertise and care.
Our financing options make it easier to get the plumbing upgrades your home needs without straining your budget.
We’re proud to offer special discounts to those who have served and to our senior neighbors.

Our Worcester Plumbing Services
Your home’s plumbing works behind the scenes until something goes wrong. Then it’s all you can think about.
GEM services all major components of your plumbing system, including water heaters, drains, sump pumps, well pumps, and water treatment equipment. Whether you’re facing an urgent leak or planning upgrades for improved performance, our technicians have the experience and tools to handle it right, backed by over 75 years serving Worcester and surrounding Central Massachusetts communities.
Emergency Plumbing Services
GEM answers plumbing emergencies across Worcester any hour of the day or night.
When pipes burst or drains overflow, waiting makes damage worse. Our licensed plumbers arrive equipped to stop the problem, complete repairs, and protect your property. We handle water heater failures, sump pump malfunctions, and sewer backups when they strike.
Plumbing Installation
Correct installation prevents the leaks and pressure issues that follow rushed work.
GEM installs faucets, fixtures, water heaters, disposals, and full piping systems. We communicate clearly, price honestly, and do work that meets code. Every installation gets tested before we leave.
Plumbing Repair
GEM gets Worcester homes back to normal when plumbing acts up.
Leaky faucets, slow drains, toilets that run constantly. Ignore them and you waste water, pay higher bills, and risk damage. Our plumbers fix clogs, leaks, supply lines, and water heaters. We diagnose the problem, explain it, and present options before starting.
Plumbing Maintenance
Scheduled service catches small problems before they turn into emergencies.
Annual inspections extend the life of pipes, fixtures, and water heaters. GEM plumbers check for hidden leaks, test pressure, clear drains, and verify all connections work properly.
Drain Cleaning
GEM clears blockages using camera inspection and hydro jetting equipment.
Slow drains often signal buildup deeper in your pipes. Grease, soap, hair, and debris accumulate until water struggles to pass. We locate the obstruction, clear it completely, and restore proper drainage.
- Hydrojetting: When drain snakes and plungers won’t cut it, high-pressure water cleaning blasts away grease, roots, mineral buildup, and stubborn clogs completely.
Water Treatment
Your Worcester family deserves clean, safe water from every tap.
Water quality varies across Worcester, and many homeowners deal with hard water, off-putting tastes, or mineral deposits that gradually damage plumbing and appliances. GEM helps local families improve water quality with reliable, long-lasting treatment solutions. From whole-house filtration to water softening, we make better water easy to achieve.
- Water Purifier System Installation: When tap water tastes strange, smells off, or appears cloudy, a purification system makes a real difference. GEM installs water filtration systems in Worcester designed to remove contaminants, chlorine, and sediment. Our team evaluates your water and recommends the right solution, delivering safe drinking water your family can count on.
- Water Softener Installation: Hard water creates mineral buildup that damages pipes, stains fixtures, and shortens appliance lifespans. GEM provides water softener installation in Worcester that protects your plumbing while improving how your water feels and performs. We help select the right size and model, install it precisely, and verify efficient operation from day one.
- Water Softener Maintenance: Like any equipment, water softeners need periodic service to function effectively. Our technicians perform thorough checkups, inspecting valves, replenishing salt, and cleaning components to maintain peak performance. Regular maintenance prevents scaling, extends equipment life, and ensures consistent soft water delivery.
- Water Softener Repair: Spots on glassware, dry skin, or stiff laundry suggest your softener isn’t working correctly. GEM’s licensed plumbers diagnose and repair all major brands, resolving issues like salt bridges, depleted resin, or faulty control valves. We restore efficiency quickly so you can enjoy soft, clean water again.
- Water Softener Replacement: Water softeners lose effectiveness over time and eventually stop performing. When repairs no longer make economic sense, GEM helps you select and install a modern unit matched to your home and budget. Newer systems run more efficiently, require less maintenance, and better protect your plumbing.
Get Pre-Approved Financing
Additional Plumbing Services
Sump Pumps
When heavy rain hits Worcester, a flooded basement is the last problem you need.
A reliable sump pump protects your home from water damage, mold growth, and costly cleanup by removing excess water before it becomes a problem. Whether you need a new installation or service on your existing pump, GEM provides expert sump pump care designed to keep Worcester basements dry year-round.
- Sump Pump Installation: If your home lacks a sump pump or the current unit can’t handle heavy rainfall, GEM provides sump pump installation in Worcester that delivers lasting protection. Our plumbers assess your basement or crawl space, recommend appropriate pump capacity and type, and complete installation safely and efficiently.
- Sump Pump Replacement: Sump pumps typically last 7 to 10 years before performance starts to decline. If your pump runs constantly, makes unusual sounds, or can’t keep up during storms, replacement may be due. GEM helps you choose reliable, energy-efficient units suited to your needs. We remove the old pump, install the replacement, and test it thoroughly before leaving.
- Sump Pump Repair: A failing sump pump can cause significant water damage in just hours. If your pump won’t turn on, drains slowly, or runs nonstop, contact GEM for fast professional repair. Our team pinpoints the issue and restores reliable operation quickly.
- Sump Pump Maintenance: Regular maintenance confirms your sump pump will work when flooding threatens. GEM’s service includes cleaning the pit, testing the float switch, verifying backup power, and ensuring proper drainage. Routine tune-ups prevent unexpected failures and extend pump lifespan.
Water Heaters
Few household disruptions compare to losing hot water without warning.
Whether your water heater has failed or needs upgrading, GEM provides expert installation, repair, and maintenance for traditional tank and tankless systems.
- Traditional Water Heater Installation: GEM installs tank water heaters in Worcester that deliver consistent hot water for your entire household. We evaluate your home’s size, usage patterns, and efficiency goals to recommend the ideal model, then install it safely and to code for years of dependable service.
- Traditional Water Heater Replacement: Water heaters over 10 years old, slow to recover, or showing corrosion or leaks typically warrant replacement. GEM simplifies upgrading by removing your old unit, installing an efficient new model, and ensuring proper connection and calibration for best performance.
- Traditional Water Heater Repair: No hot water? Strange noises? Puddles near the tank? Our experienced plumbers diagnose and resolve problems quickly. From faulty thermostats to worn elements and leaking tanks, we restore full operation fast.
- Traditional Water Heater Maintenance: Regular maintenance extends water heater life and preserves efficiency. GEM’s service includes tank flushing, anode rod inspection, pressure relief valve testing, and connection checks to keep your system operating safely.
- Tankless Water Heater Installation: Tankless units deliver endless hot water on demand while using less space and energy. GEM installs tankless water heaters in Worcester customized to your home’s specific needs. We handle every detail from sizing and venting to setup and testing, so you enjoy unlimited hot water and lower utility bills right away.
- Tankless Water Heater Replacement: If your current tankless unit isn’t performing as expected, GEM helps you upgrade to a newer, more efficient model. We guide you through the best options, remove the old system safely, and calibrate the replacement for peak output.
- Tankless Water Heater Repair: Even reliable tankless systems occasionally need attention. If yours delivers inconsistent temperatures, shuts off unexpectedly, or displays error codes, our technicians can diagnose and fix the problem.
- Tankless Water Heater Maintenance: Annual maintenance keeps tankless water heaters running efficiently and extends their service life. GEM performs descaling, filter cleaning, and comprehensive inspections to prevent mineral buildup and performance issues. Regular care ensures steady temperatures, strong flow, and lower operating costs.
Well Pumps
Your well pump delivers the water your household uses every day.
When it fails, daily routines come to a halt. GEM provides well pump installation and repair in Worcester and throughout Central Massachusetts to maintain reliable water supply for homes on private wells.
Septic Tanks
Homes with septic systems need consistent maintenance to avoid messy, expensive failures.
GEM provides complete septic tank installation, repair, maintenance, and replacement to keep your system working properly and protect your Worcester property.
Leak Detection
Hidden leaks are common in older Worcester properties and can cause serious damage if not discovered early.
Aging pipes behind walls, under floors, and in basements make leaks hard to find without specialized equipment. GEM provides leak detection in Worcester using acoustic technology, thermal imaging, and other advanced methods to locate leaks precisely with minimal disruption, preventing water damage, mold growth, and rising utility costs.
Frozen Pipe Repair
Worcester’s hilltop location means colder winters than many Massachusetts communities, making frozen pipes a real concern.
Pipes can freeze quickly during cold snaps, especially when running through uninsulated walls, basements, or crawl spaces. GEM provides frozen pipe repair in Worcester using professional thawing equipment and proven techniques to restore water flow safely and prevent burst pipes that cause major damage.
Sewer Lines
Aging sewer infrastructure in Worcester’s established neighborhoods leads to recurring backups and drainage problems.
Tree roots, deteriorating materials, and outdated underground lines can force wastewater back into homes. GEM provides sewer line repair in Worcester using advanced camera diagnostics to identify issues accurately and delivers reliable repairs or replacements that restore proper flow and reduce future problems.
Kitchen & Bath Remodel
Renovating a Worcester kitchen or bathroom requires skilled plumbing to handle new layouts and modern fixtures.
Remodeling typically involves relocating water lines, adjusting drains, and installing upgraded fixtures. GEM coordinates with homeowners and contractors to ensure every sink, faucet, shower, and connection is installed correctly, meets code, and delivers lasting performance.
Garbage Disposals
Busy Worcester households count on working garbage disposals for convenient kitchen cleanup.
Jams, leaks, motor issues, and persistent odors interfere with daily routines. GEM repairs disposal problems and installs quality units that handle everyday demands while operating quietly and reliably.
Call (833) 222-2953 to schedule services.
Questions?
Other Home Services You May Need
Your home’s systems work together. When HVAC connects to electrical problems or plumbing issues arise alongside climate control needs, GEM handles it all. One team, one call, every service your home needs.
Looking for a Worcester Plumber? Choose GEM
Ready to fix a plumbing problem or upgrade your home’s system? GEM is here to help. With same-day service, licensed professionals, and over 75 years of experience, we make getting reliable plumbing solutions simple. Give us a call or contact us online today for plumbing services in Worcester.
Plumbing FAQs
How can I prevent clogged drains?
Keep grease, oil, coffee grounds, and food scraps out of the sink. Use drain screens in bathrooms to catch hair and soap buildup. Regular professional drain cleaning also prevents accumulation and keeps pipes flowing freely.
How does Worcester’s climate affect plumbing?
Worcester’s hilltop location means colder winters than coastal areas, increasing frozen pipe risk. Heavy spring rainfall can also overwhelm sump pumps. Pipe insulation and sump pump testing before winter and spring help avoid expensive damage.
What should I look for in a Worcester plumber?
Look for a licensed, insured plumber with solid reviews and experience in both repairs and installations. Choosing an established local company like GEM means reliable service from professionals who understand Central Massachusetts homes.
How long do water heaters typically last?
Traditional tank water heaters average 8 to 12 years, while tankless units can reach 20 years with proper maintenance. Regular flushing, inspections, and prompt repairs help maximize lifespan and maintain efficiency.
What causes low water pressure?
Low pressure often results from mineral buildup, leaks, worn fixtures, or main line issues. It may also indicate problems with your water heater or pressure regulator. A licensed plumber can determine the cause and restore proper flow.

