
Boston, MA HVAC Services
Living in Boston means dealing with freezing winters and humid summers. But you shouldn’t have to deal with extreme temperatures inside your home.
GEM Plumbing & Heating has been the trusted Boston HVAC company since 1949. Whether you need a quick repair, a new system installation, or routine maintenance, we provide reliable Boston HVAC services backed by honest work and lasting results.
Ready to talk to a home services specialist?
Stay Comfortable in Your Home, No Matter the Season
Your HVAC system should work without you thinking about it. When it doesn’t, when you wake up to a cold house or come home to a sweltering living room, it throws off your whole day.
At GEM, we make that peace of mind possible with dependable Boston heating and cooling services tailored to your home’s unique needs. Whether it’s a Beacon Hill brownstone with original radiators, a Jamaica Plain Victorian that needs ductless cooling, or a Seaport condo with the latest heat pump technology, our licensed technicians handle it all.
We also handle geothermal installations, packaged HVAC units, zoned systems, and oil-to-gas conversions. From single-component repairs to whole-home system design, GEM delivers the climate control solutions your Massachusetts home needs.
Boston’s Go-To HVAC Company Since 1949
When your system stops working, you need a company that shows up, explains the problem clearly, and fixes it right.
No runaround. No upselling. Just honest service from technicians who’ve worked on everything Boston throws at us: steam radiators in hundred-year-old triple-deckers, forced air systems in South End condos, mini-splits in Dorchester two-families, and everything in between.
At GEM, we respond quickly, communicate clearly, and treat every home as if it were our own. From the first call to the final check, our team is dedicated to restoring your comfort and giving you confidence in your HVAC system.
HVAC Service Made Simple
You need heating or cooling services, and it shouldn’t feel so complicated to get them.
Here’s how GEM makes it easy to schedule services with our team:
Reach out to our team by phone or schedule online. It only takes a few minutes. We’ll listen to your needs, answer your questions, and find a time that works best for your schedule. No long waits, no back-and-forth, just quick, friendly service when you need it.
When our technician arrives, you’ll get straightforward communication and honest recommendations. We’ll assess your system, explain what’s going on in simple terms, and outline your best options so you can make an informed decision with confidence.
Once you’ve approved the work, we handle everything from start to finish. Our technicians complete the job safely, efficiently, and with respect for your home, leaving it clean, comfortable, and ready for you to enjoy.
HVAC Specials & Discounts
Take advantage of our current offers & coupons!

Save on Energy Upgrades
with GEM and Mass Save® Rebates

The Home Comfort Club
Service plan starting at
$49.99 /mo
Peace of Mind, Worry-Free
Members get discounts on repairs, priority scheduling, and seasonal tune-ups that keep systems running efficiently year-round.
Preserve your home’s value, extend your equipment’s life span, and ease your worries with our membership plans.
Trust us to always send our best local, trained, and screened technicians to your home, no matter the hour.
With us, you can spend less money to take better care of your home.
Keep all parts of your home operating at peak efficiency with regular maintenance tune-ups.
Get Pre-Approved Financing

Boston Heating and Cooling Services
Boston weather swings from single digits in January to 90s in July. Your HVAC system handles both extremes.
GEM provides comprehensive Boston heating and cooling services to make sure your system is always working at its best. Our team handles everything from emergency repairs and routine maintenance to full system installations and replacements.
Central Air Conditioning
Central AC uses your existing ductwork to cool every room in your home.
If your Boston home has a furnace with ductwork, central air conditioning is the straightforward choice. An outdoor unit connects to your existing air handler, pushing cooled air through the same ducts your heating system uses.
Most AC failures happen on the hottest days when systems run hardest. Regular service prevents the majority of breakdowns, and when something does go wrong, our technicians pinpoint the issue and fix it right.
- AC Repair: Warm air blowing, ice on the coils, strange noises, system cycling on and off. We troubleshoot the actual cause and make repairs that last.
- AC Maintenance: Spring tune-ups catch small problems before summer heat arrives. We clean components, verify refrigerant levels, test electrical connections, and clear drain lines.
- AC Installation: Proper sizing matters. An oversized unit cycles too frequently; undersized equipment runs constantly. We match the system to your Boston home’s square footage, insulation, and layout.
- AC Replacement: When repair costs approach replacement value, or your system hits 15+ years, upgrading makes sense. New units run quieter, cool more evenly, and cut energy bills.
Furnaces
Furnaces deliver fast, reliable heat for homes with existing ductwork.
Available in gas, oil, and electric models, furnaces provide reliable and efficient warmth all winter long. They’re common in ranch homes, newer construction, and Massachusetts homes that have been updated with central air. Furnaces quickly heat homes and maintain consistent comfort even when temperatures drop into the single digits.
GEM’s team of licensed professionals provides complete furnace services to keep your system running safely, efficiently, and reliably all season. Whether you’re upgrading to a new model, fixing a sudden issue, or staying ahead with preventive maintenance, we’ve got every aspect of furnace care covered.
- Furnace Installation: We’ll help you select the ideal furnace for your home based on its size, layout, and comfort needs. Our installation process ensures your new system is properly sized, expertly installed, and ready to deliver dependable heat from the start.
- Furnace Replacement: If your furnace is aging or struggling to keep up, it may be time for an upgrade. GEM replaces outdated units with high-efficiency models designed to improve comfort, reduce energy costs, and provide lasting reliability.
- Furnace Repair: When your furnace stops working or isn’t heating evenly, our technicians respond quickly to restore warmth and safety. We diagnose the issue accurately and make thorough, lasting repairs to get your system back in shape fast.
- Furnace Maintenance: Prevent breakdowns and extend your furnace’s lifespan with regular maintenance from GEM. Our detailed tune-ups include cleaning, inspections, and performance checks to ensure maximum efficiency and consistent comfort all winter long.
Heat Pumps
Heat pumps offer year-round comfort with exceptional energy efficiency.
Heat pumps work differently from most other HVAC systems. Instead of generating heat, they simply push it into or away from the home. This is a highly efficient and effective process that keeps your home comfortable while lowering energy bills.
GEM is proud to be a Mass Save®-approved installer, offering expert heat pump services in Boston and access to valuable rebates for qualifying systems.
- Heat Pump Maintenance: Routine maintenance keeps your heat pump running at peak efficiency through every season. GEM’s maintenance service includes thorough inspections, cleaning, and adjustments to prevent breakdowns and extend the life of your system.
- Heat Pump Installation: Our team designs and installs heat pump systems tailored to your home’s layout, size, and comfort goals. With a precise installation and professional setup, you’ll enjoy consistent temperatures, quiet operation, and maximum efficiency.
- Heat Pump Replacement: If your heat pump is aging, inefficient, or struggling to maintain comfort, it might be time for an upgrade. GEM provides seamless replacements using the latest high-efficiency models that save energy and deliver powerful year-round performance.
- Heat Pump Repair: When your system isn’t heating or cooling as it should, our technicians quickly identify the issue and make lasting repairs. From airflow problems to component failures, we restore your heat pump’s performance with reliable, expert care.
Ductless Mini-splits & VRFS
Ductless systems provide targeted heating and cooling without traditional ductwork.
Ductless mini-splits are ideal for homes without existing ductwork, additions, converted attics, and finished basements. They provide targeted heating and cooling without tearing into walls, ceilings, or floors.
These systems are quiet, energy-efficient, and give you the freedom to customize temperatures room by room. GEM’s experts install and service ductless mini-split systems for Boston homeowners looking for flexible, efficient comfort all year long.
- Ductless Installation: Our technicians design and install ductless systems tailored to your home’s unique layout and comfort needs. We ensure each unit operates quietly, efficiently, and blends seamlessly into your space for reliable year-round climate control.
- Ductless Replacement: When your current system struggles to maintain comfort or efficiency, GEM can upgrade you to a new high-performance model. We handle the replacement process smoothly, minimizing downtime while improving energy savings and comfort.
- Ductless Repair: If your mini-split isn’t cooling, heating evenly, or responding properly, our team will diagnose the issue and fix it fast. We provide precise, lasting repairs that restore consistent performance and extend your system’s lifespan.
- Ductless Maintenance: Regular maintenance keeps your ductless system operating efficiently and quietly. GEM’s maintenance service includes cleaning filters, inspecting components, and checking refrigerant levels to ensure reliable comfort all year.
Boilers & Indirect Water Heaters
Boilers provide steady, even warmth through radiators and underfloor systems.
Instead of moving air through ducts, boilers heat water and circulate it through pipes to radiators or underfloor systems, providing steady, even warmth. This method of heating is quiet, efficient, and ideal for New England’s long, cold winters. GEM offers boiler services to keep Boston homes warm and comfortable throughout the heating season.
- Boiler Repair: If your boiler isn’t heating properly or is making unusual sounds, our technicians will find the problem and fix it right the first time. We focus on long-term reliability by addressing the true cause of the issue, not just the immediate symptoms.
- Boiler Maintenance: Regular service ensures your system stays efficient and safe year after year. Our experts clean, inspect, and fine-tune every key component to prevent breakdowns and keep your boiler performing at its best.
- Boiler Installation: We take care of every detail to make sure your new boiler fits your home’s needs perfectly. From proper sizing to expert setup, our installations deliver even heating, energy savings, and dependable comfort.
- Boiler Replacement: When your old boiler can’t keep up or costs too much to run, we’ll guide you through your best upgrade options. Our team helps you choose a high-efficiency model that improves performance, lowers bills, and provides lasting warmth.
Radiant Heating
Radiant systems deliver consistent warmth without the drafts of forced air.
Forced air systems are great at heating homes quickly, but they can sometimes leave behind drafts or uneven temperatures. Radiant heating systems eliminate cold spots by evenly delivering warmth through floors, walls, or ceilings. This approach is found in many older Massachusetts homes and increasingly popular in renovations and new construction.
Radiant heat provides even distribution, reduces allergens by eliminating blown air, and creates a cozy atmosphere throughout your home. GEM offers comprehensive radiant heating solutions for Boston homes to ensure long-lasting efficiency and comfort.
Oil-to-Gas Conversions
Massachusetts has one of the highest rates of oil heat in the country.
If your home is one of the many in the Boston area still running on oil, you’re not alone, but you may be paying more than you need to. Switching from oil to gas heating can lower operating expenses, eliminate the need for fuel deliveries, and reduce the maintenance headaches that come with oil-based systems.
Gas heating offers cleaner performance, higher efficiency, and more reliable comfort throughout the year. GEM makes the transition simple with expert oil-to-gas conversion services in Boston that handle every step, from system evaluation and installation to permitting and final safety checks.
With our team’s guidance, you can enjoy a smoother-running, cost-effective heating system that adds long-term value to your home.
Call (833) 222-2953 to schedule services.
Questions?

Indoor Air Quality Services in Boston
Every time your HVAC system runs, it’s circulating air throughout the home that could be carrying dust, dirt, pet dander, hair, viruses, and more.
This can affect your comfort, your health, and even the efficiency of your HVAC equipment over time. Poor indoor air quality can lead to allergy symptoms, lingering odors, and uneven humidity levels that make your home less enjoyable. GEM provides a full range of Boston indoor air quality solutions designed to keep your home’s air clean, balanced, and healthy.
From filtration systems and purifiers to humidifiers and dehumidifiers, our experts help you create a safer, fresher environment for your family year-round.
Air Purifiers & Scrubbers
Air purifiers clean your home’s air every time your HVAC system runs.
Air purification systems, as the name suggests, purify your air when it passes through the HVAC system.
At GEM, we install air purifiers that work with your existing HVAC systems so you can enjoy cleaner, healthier air every time your system runs. We’ll help you choose the right system to meet your needs, whether you’re concerned about pet dander, allergens, odors, or anything else.
- Air Purifier Repair: If your air purifier isn’t performing as it should, GEM’s technicians can quickly diagnose and resolve the issue. We restore your system’s efficiency so it can effectively remove dust, allergens, and pollutants from your home’s air.
- Air Purifier Installation: Installing an air purifier is one of the easiest ways to improve your home’s indoor air quality. Our experts will help you choose the right system for your space and ensure it’s properly integrated with your HVAC system for clean, healthy air throughout your home.
Air Filtration
Quality filtration removes contaminants and reduces allergens throughout your home.
Filtering contaminants and particles out of your home’s air supply can keep your loved ones healthier and cut down on dust and allergens that settle on furniture and floors. A quality air filtration system helps reduce respiratory irritation and creates a cleaner, more comfortable living environment.
GEM installs and services advanced air filtration solutions for Boston homeowners that work seamlessly with your HVAC system to improve indoor air quality and airflow throughout your home.
- Media Air Cleaner Installation: Media air cleaners capture dust, pollen, and other fine particles more effectively than standard filters. Our technicians install these high-efficiency systems to enhance air quality and reduce buildup in your HVAC equipment.
- UV Air Cleaner Installation: UV air cleaners use ultraviolet light to neutralize airborne pathogens like bacteria, viruses, and mold spores. Our technicians install these systems to enhance air quality and provide an additional layer of protection for your home.
- UV Air Cleaner Installation: Installing UV lights in your HVAC system helps maintain cleaner coils and ducts while improving overall air quality. Our experts ensure precise placement and setup so your system operates efficiently and your home stays fresh year-round.
Humidifiers & Dehumidifiers
New England’s climate swings from bone-dry winters to muggy summers.
When heating systems run constantly through cold months, indoor air gets dry, leading to cracked wood, irritated skin, and static shocks. Come summer, humidity climbs and makes your home feel sticky and uncomfortable. Maintaining the right humidity balance is key to both comfort and home preservation, especially in older Massachusetts homes with hardwood floors and original woodwork.
GEM offers whole-home humidity control solutions for Boston homeowners that regulate moisture levels automatically, protecting your furniture, flooring, and overall air quality.
- Humidifier Repair: If your humidifier isn’t maintaining the right moisture levels, GEM’s technicians can quickly diagnose and fix the issue. We restore proper function so your home feels more comfortable and your air stays balanced through the dry months.
- Humidifier Installation: A professionally installed humidifier helps prevent dry air that can irritate skin, damage wood, and impact overall comfort. GEM installs systems that integrate seamlessly with your HVAC equipment for consistent, whole-home humidity control.
- Dehumidifier Repair: When your dehumidifier stops removing excess moisture or isn’t draining properly, our experts can help. We perform quick, reliable repairs to restore comfort and protect your home from mold and dampness.
- Dehumidifier Installation: A dehumidifier keeps your home’s air fresh and comfortable by reducing excess humidity, especially in basements or during muggy summers. Our team installs high-quality systems that work efficiently to prevent moisture damage and improve air quality year-round.
Thermostats
Your thermostat controls your comfort and your energy costs.
Your thermostat is the point of communication between your home and the HVAC system. You use it to bump the temperature up or down a degree or two, and that small adjustment can make a big difference in your comfort and energy use.
Modern thermostats offer advanced features like programmable schedules, Wi-Fi control, and smart learning capabilities to help you save money while keeping your home perfectly comfortable. GEM installs and services a variety of thermostats for Boston homeowners, from basic digital models to fully integrated smart systems, ensuring accurate temperature control and seamless operation with your HVAC equipment.
- Thermostat Repair: If your thermostat isn’t responding, reading the wrong temperature, or failing to communicate with your HVAC system, GEM can help. Our technicians quickly identify the issue and restore proper control, ensuring your home stays comfortable and efficient.
- Thermostat Installation: Upgrading your thermostat can make a big difference in comfort and energy savings. We install both standard and smart thermostats, ensuring they’re calibrated correctly and fully integrated with your HVAC system for precise temperature control.
- Smart Home Services: Smart home technology makes it easy to manage your comfort from anywhere. GEM helps homeowners connect and configure smart thermostats, sensors, and HVAC controls to create a more convenient, energy-efficient home environment.
Air Handlers & Air Exchangers
Air handlers circulate conditioned air throughout your HVAC system.
Air handlers play a vital role in your home’s comfort by circulating conditioned air throughout your HVAC system. They house important components like blowers, filters, and coils, all of which work together to deliver consistent airflow and temperature control.
When your air handler isn’t performing properly, you might notice uneven temperatures, weak airflow, or higher energy bills. GEM provides expert air handler services in Boston to keep your system running smoothly, efficiently, and reliably year-round.
- Air Handler Repair: If your air handler starts making strange noises, blowing weak air, or running inefficiently, our technicians can quickly diagnose and fix the issue. We repair all makes and models, ensuring every component, from the fan motor to the coil, is working correctly.
- Air Handler Installation: A properly installed air handler is key to maximizing your HVAC system’s efficiency and comfort. GEM’s team installs high-quality air handlers designed to match your home’s specific heating and cooling setup.
Additional HVAC Services
Sometimes, your heating and cooling needs may go beyond traditional HVAC systems. GEM is here to help with it all, ensuring Boston homeowners are never left without reliable heating and cooling.
Ductwork
Your duct system is the backbone of your heating and cooling performance.
Your duct system is the backbone of your home’s heating and cooling performance. Leaks, blockages, or poor design can cause uneven temperatures and wasted energy. GEM provides expert duct repair, replacement, and installation services in Boston to improve airflow, boost efficiency, and ensure every room in your home stays comfortable.
- Ductwork Repair: Over time, ductwork can develop leaks and disconnections that waste energy and reduce the comfort of your home. Our ductwork repair services restore your duct systems to their former condition.
- Ductwork Installation: Whether you’re planning an addition to your home or need to replace a damaged section, GEM makes ductwork installations easy.
Zoned HVAC
Zoning lets you control temperatures in different areas of your home independently.
A zoned HVAC system lets you control temperatures in different areas of your home independently. This not only enhances comfort but also helps reduce energy costs by only heating or cooling the spaces you’re using. GEM designs and installs custom zoning solutions for Boston homeowners that make your system smarter, more efficient, and perfectly tailored to your lifestyle.
Geothermal
Geothermal systems use the earth’s stable temperature for incredible efficiency.
Geothermal systems use the natural, stable temperature of the earth to heat and cool your home with incredible efficiency. They’re eco-friendly, long-lasting, and can significantly reduce energy costs over time. GEM’s experienced technicians handle geothermal installations and maintenance for Boston-area homes, helping you take advantage of this sustainable, high-performance technology.
Packaged HVAC
Packaged systems combine heating and cooling in one compact unit.
Packaged systems combine heating and cooling components into one compact unit, making them ideal for homes with limited indoor space. These systems are easy to maintain, energy-efficient, and built for reliable performance in all seasons. GEM installs and services packaged HVAC units to provide powerful, convenient comfort solutions for Boston homeowners.
GEM Has Your Whole Home Covered
Schedule Boston HVAC Services With GEM
Get the help your home needs with GEM! Whether it’s heating, cooling, or indoor air quality, our technicians provide your Boston home with the time and attention it needs to remain as safe and comfortable as possible.
Give us a call or contact us online today for Boston HVAC services.
Frequently Asked Questions
What’s the best heating system for a Boston home?
The right system depends on your home’s age, layout, and existing infrastructure. Many older Boston homes use boilers with radiators, while newer construction often features furnaces or heat pumps. A professional assessment from GEM can help you choose the most efficient option for your specific situation.
What rebates are available for Boston homeowners?
As a Mass Save®-approved installer, GEM can help you access valuable rebates and incentives on qualifying high-efficiency heat pump systems and other equipment. These programs can significantly reduce your upfront installation costs for Boston residents.
How often should I schedule HVAC maintenance in New England?
With Boston’s extreme temperature swings, we recommend scheduling maintenance twice a year, once in spring before cooling season and once in fall before heating season. This helps ensure your system is ready to handle the demands of our harsh winters and humid summers.
Why is my heating bill so high in winter?
Boston winters push heating systems hard, but unusually high bills often indicate issues like poor insulation, aging equipment, or a system that needs maintenance. GEM can assess your system and recommend solutions to improve efficiency and lower your energy costs.
How long do HVAC systems last in the Boston climate?
Most HVAC systems last between 10 and 20 years, but New England’s demanding climate can accelerate wear. Systems that run constantly through frigid winters and humid summers benefit from regular maintenance to maximize their lifespan.


