GEM HVAC technician inspecting indoor furnace system

Fast, Reliable Furnace Repair You Can Count On

When your furnace stops working, your whole house feels it.

You’re layering blankets, the kids are complaining, and you just want your home warm again. Whether it’s a sudden loss of heat, strange noises, or rooms that won’t heat evenly, our GEM family is here to help—fast.

With over 75 years of trusted experience, GEM combines expert diagnostics, upfront pricing, and genuine care to get your heat back on—safely and efficiently. Our licensed HVAC technicians are available for same-day and 24/7 emergency service across Rhode Island and Southeastern Massachusetts. We repair all major furnace brands and models, and we stand behind every job we do.

(833) 222-2953


24-Hour Emergency Furnace Repair Services

Furnace breakdowns can happen at the most inconvenient times, leaving you in the cold.

GEM Plumbing & Heating knows the urgency of these situations, which is why we offer 24-hour furnace repairs. Our experienced technicians are just a call away, ready to respond quickly to your emergency with fully stocked vans.

(833) 222-2953


GEM Is in Your Neighborhood!

At GEM, we’re not a big franchise that operates from hundreds of miles away; we’re your local home comfort experts right here in New England.

Our team lives and works in the same communities we serve, which means we understand the unique challenges Boston homeowners face when trying to stay warm and comfortable in their homes.

With fully stocked service vehicles and technicians stationed across the area, we’re always nearby and ready to help whenever you need us. When you call GEM, you’re getting fast, friendly service from neighbors who truly care about keeping your home safe and comfortable.When something breaks or stops working right, you need HVAC, plumbing, and electrical services in Bellingham, Massachusetts from people who actually care about getting it fixed right.

Years in Business

Skilled employees

Emergency Service

Trucks on the Road

GEM technician working on indoor HVAC system with homeowner

(833) 222-2953

Our Furnace Repair Process

At GEM, we know that a broken furnace can be stressful.

Our repair process is fast, simple, and focused on getting your home warm again as soon as possible. Here’s how it works:

Book your furnace repair online or call our friendly customer service team. We offer same-day appointments and 24/7 emergency service to get your heat restored quickly.

Your licensed HVAC technician arrives promptly in a fully stocked GEM service vehicle. We’ll perform a thorough inspection to identify the root cause of the problem, then give you a transparent quote with clear pricing and repair options before any work begins. No hidden fees, no pressure, just honest recommendations.

Our NATE-certified technicians complete most repairs on the spot, thanks to our 500-truck fleet and fully equipped parts inventory. We’ll fix the issue efficiently, safely, and to the highest industry standards.

Once the repair is complete, we test your furnace to ensure it’s running safely and efficiently. Before we leave, we’ll explain what was done, review maintenance tips, and answer all your questions so you know exactly how to keep your furnace performing at its best.

Common Furnace Repairs We Make

Are you experiencing these issues? Here’s what they are and how we can help.

When your furnace isn’t working properly, it can quickly turn from a small concern into a major headache. GEM has seen it all and fixed it all. Our NATE-certified HVAC technicians are trained to diagnose problems fast and get your system running safely again.

If your furnace isn’t producing enough warmth—or none at all—it could be due to ignition problems, thermostat issues, or restricted airflow. GEM’s experts will identify the cause and restore full comfort to your home.

When your furnace turns on and off too often, it’s often a sign of a clogged filter, thermostat malfunction, or improper sizing. We’ll tune your system for efficient performance and consistent heating.

Rattling, banging, or squealing sounds are never normal. They can point to loose components, worn bearings, or blower motor problems. GEM’s technicians will pinpoint the issue and prevent further damage.

Cold spots or inconsistent temperatures often mean your furnace isn’t distributing air evenly. Our team checks ductwork, airflow balance, and system capacity to bring back even, comfortable warmth.

From electrical issues to safety sensor malfunctions, there are many reasons a furnace might not start. GEM uses advanced diagnostic tools to quickly get to the root of the problem and get your system running again.

Burning odors, musty smells, or increased dust may indicate a ventilation or filtration issue. We’ll ensure your system is clean, safe, and circulating healthy air throughout your home.

For gas furnaces, issues with the pilot light or ignition system can shut down your heat completely. Our certified technicians handle these repairs safely and efficiently, so your system can run worry-free.

Customer and technician shaking hands on the front porch

(833) 222-2953

Mother and young daughter making paper snowflakes in front of a window; snowy scene outside.

(833) 222-2953

Why Homeowners Choose GEM for Furnace Repair

When your heat goes out, you need more than a quick fix—you need a team you can trust to restore your comfort safely and efficiently.

At GEM we’ve been keeping Rhode Island and Southeastern Massachusetts homes warm since 1949. Here’s why homeowners turn to GEM when their furnace needs attention:

With over 75 years of local experience, GEM’s NATE-certified HVAC technicians bring unmatched skill and professionalism to every repair. We work on all major furnace brands and models, diagnosing problems accurately and fixing them right—the first time.

No heat? No problem. GEM offers same-day repairs and around-the-clock emergency service so you’re never left in the cold. Our 500-truck fleet and dedicated dispatch team mean help is always close by.

We believe in transparency from start to finish. You’ll always get clear, upfront pricing before any work begins—no hidden fees, no surprises. Just straightforward service you can count on.

As a long-standing Rhode Island business, GEM is known for doing what’s right—for our customers and our community. Our reputation is built on integrity, quality workmanship, and genuine care for the families we serve.

If your furnace repair involves electrical work, duct adjustments, or thermostat issues, GEM has it covered. With in-house HVAC, electric, plumbing, and drain experts, you get one seamless solution from one trusted team.


What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 3435 reviews
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Richard Riquier profile pictureRichard Riquier
13:12 23 Jul 24
Leak in kitchen. Technician was quick and professional. I’ve used gem in the past and have always had a good experience.
Brian Bessette profile pictureBrian Bessette
16:08 16 Jul 24
Nate came out first thing in the morning to help with my clogged sewer main. He was very professional and kind. He explained everything with no difficulty and offered multiple cost-tiered options. Mainly whether we would utilize a camera in the process of snaking the main. I appreciated being offered the option. We went with the camera process. So we could fully diagnose the issue, and determine if this would be a recurring problem.
We found roots growing in an old, 2-foot, cast-iron section of my main drainage pipe.
He used a blade attachment and cleared the obstruction to the best of his ability. Then left me with a quote to have the 2-foot section of cast iron replaced with PVC—which is only a small section that penetrated the foundation of my home.
I was very happy with the service, and most importantly the transparent approach which allowed me to make informed decisions.
Nate’s customer service skills were out of this world. I advise GEM Plumbing to invest in this young man.
Matthew Bodziony profile pictureMatthew Bodziony
16:02 16 Jul 24
Incredible company.
I had two whole house central AC units replaced (19 yrs old) and their team and other parts of the company (Plumbling, electrical, etc.) worked together to do an unbelieable installation in very hot conditions. My hats off to your company and we are so impressed that I contracted GEM to install a whole house 25kw generator.
The team was:
Alec Reyes
Marcus Mendoza
Roger Ribeiro
Richard Kadison profile pictureRichard Kadison
20:05 11 Jul 24
I was able to schedule an appointment for the next day. The technician was great. Chris went over everything that needed to be done and explained it clearly. Very professional. He was also able to offer a discount and waived the fee for the service call. When I reviewed the bill that night, there was an error and the fee hadn’t been waived. When I called Gem the next day, they saw the error and immediately corrected it. Said the refund would be put on my credit card. Very happy with the service.
DebraJean Fournier profile pictureDebraJean Fournier
14:18 22 Jun 24
I am very happy with my well water pump service. David Chapman and his associate were professional, friendly and respectful. David showed me how to change my filter for which I am truly grateful.
It was super easy booking online The next day the dispatcher, (unfortunately I don’t know her name) called to offer an earlier appointment. She was very polite and kind.
My whole transaction was smooth and pleasant from start to finish!

Should I Repair or Replace My Furnace?

Our team treats every home with care and respect, ensuring that you feel confident and comfortable with every step of the service.

There can be a sense of hesitation when you work with an air conditioning contractor for the first time; GEM is here to calm your nerves and make the process simple, transparent, and stress-free from start to finish. 

Furnaces typically have a life span of 15 to 20 years, and their efficiency can decrease over time. If your system has surpassed its service life span, it might be time to consider a replacement.

When repairing your furnace exceeds 50% of the replacement cost, replacing the system is more cost-effective.

If you’re calling for repairs multiple times a season, replacing the entire system may be more cost-effective.

An aging furnace may become less efficient, leading to higher energy bills. A newer, energy-efficient model can offer significant long-term savings.

customer and technician interaction

Avoid Expensive Furnace Repairs with Routine Maintenance

Regular furnace maintenance is your first line of defense against costly repairs and breakdowns.

Our maintenance extends the life of your furnace and improves its efficiency, helping you save on energy costs. We also catch potential problems before they become major repairs.

Join our maintenance plan and enjoy regular tune-ups and priority service, ensuring your furnace remains in optimal condition year-round.


Other HVAC Services You May Need

Furnace repair is just one of GEM’s comprehensive range of heating services. Browse our other heating services below.


Schedule Furnace Repair With GEM

From minor fixes to complex furnace repairs, every job is backed by decades of experience and a commitment to getting it right the first time.

Call GEM at (833) 222-2953 today. 

GEM technician in front of service truck


Frequently Asked Questions

How do I know if my furnace needs repairs?

If your furnace is making strange noises, blowing cool air, cycling on and off frequently, or leaving some rooms colder than others, it’s likely time for a repair. GEM’s licensed HVAC technicians can quickly diagnose the problem and get your system running safely again.

How quickly can GEM repair my furnace?

We know heat can’t wait—especially in a New England winter. GEM offers same-day appointments and 24/7 emergency service across Rhode Island and Southeastern Massachusetts. Most furnace repairs are completed in a single visit.

Does GEM repair all furnace brands and models?

Yes! Our NATE-certified technicians are trained to service and repair all major furnace brands and models, including gas, oil, and electric systems. As a Carrier Factory Authorized Dealer, we also have direct access to top-quality parts and support.

What if my furnace can’t be repaired?

If your system is beyond repair or the cost of fixing it isn’t practical, GEM will provide clear, honest guidance on your replacement options. We’ll help you choose an energy-efficient model that fits your home and budget—and review any available rebates or financing.

How much does a furnace repair typically cost?

The cost depends on the issue, the furnace type, and any parts needed. GEM provides upfront, flat-rate pricing before any work begins—so there are never surprises on your bill.

How can I prevent future furnace problems?

The best way to avoid breakdowns is through regular maintenance. GEM’s Home Comfort Club Membership includes annual furnace tune-ups, priority scheduling, and exclusive discounts on repairs—helping your system run smoothly all year long.

Does GEM offer warranties on furnace repairs?

Absolutely! We stand behind our work with a comprehensive service guarantee. If an issue persists after a repair, GEM will make it right—because your comfort and peace of mind are always our top priorities.

How do I schedule furnace repair with GEM?

It’s easy—just book online or call [phone number]. We’ll schedule a time that works for you, send a certified technician to your home, and get your heat back on as quickly as possible.

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