Don’t Get Caught in the Dark

Power outages can happen at any time,

When they do, they can quickly disrupt your comfort, safety, and daily routine. Having a reliable backup generator ensures your home stays powered, your essentials keep running, and you’re not left scrambling when the lights go out. At GEM Plumbing & Heating Services, LLC, we’re ready to help install a standby backup generator to protect your family during storms.

With a GENERAC automatic standby generator, you enjoy peace of mind during power outages.

(833) 222-2953

GEM technician installing outdoor air conditioning unit


(833) 222-2953

Don’t Let an Unexpected Power Outage Derail Your Home

Whether a storm is blowing through the area or an issue with the local power grid occurs, outages can happen without warning.

We understand how stressful this can be; your life depends on access to power, and you deserve more. GEM provides Generac generator services in Rhode Island and Massachusetts that help you stay prepared when the unexpected happens. With the right system in place, you can keep your home running smoothly and avoid the stress that comes with sudden power loss.


Skilled employees

Trucks on the Road

Years in Business

Emergency Service


Getting a Generac Generator From GEM

If you’ve never installed a standby generator, you may not know what to expect. Here’s what the process looks like when you work with GEM:

We start by learning about your home, your priorities, and what you want to keep running during an outage. This helps determine the right generator size and setup for your space.

Next, we create a plan tailored to your home, including placement, layout, and any necessary coordination. You’ll have a clear understanding of what to expect before anything moves forward.

Your generator is installed with careful attention to detail, ensuring it integrates smoothly with your home and is set up for reliable performance.

Once everything is in place, we test the system to confirm it’s working properly and walk you through how it operates so you feel confident when it matters most.

Female Gem Plumbing u0026amp; Heating employee sitting at a desk smiling

(833) 222-2953

What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 9481 reviews
Joanne Stafford
12 hours ago
We are very pleased with the work Aaron did. He explained everything that was going on as he performed the task. Very professional and polite but more importantly, he had such great patience with my husband and I navigating us thru the loan process!
Andria Connors
21 hours ago
I had 3 kitchen electric outlets not working. Steve & Tim came, checked the circuit breaker box and explained & fixed the electrical problem for me!
June Mandosa
1 day ago
Great job, fixed the problem!
Richard Killeen
2 days ago
James called explaining he was at our cottage for AC maintenance and checking on our new system. Quick, easy, efficient and clean and Courteous.
Sue
2 days ago
Excellent service
Kevin Hall
2 days ago
The team showed up and were able to clear my blockage quickly and professionally. They helped me get everything back in its place as well before leaving. I would definitely contact them again for future work.
Frank Kenney
2 days ago
Aaron was very professional, explaining the needed repairs, installing the parts, and summarizing everything when he was complete. There were no surprises regarding costs etc. Great job, Aaron!
Paul Hermenau
2 days ago
Luis and Edwin did an OUTSTANDING job in replacing my old furnace with a new one. They were thorough in every aspect of the job. From removal to the new install and clean up. Very professional and answered any questions I had. I can't thank them enough for the excellent Jobe they performed. 👍👍👍👍 Dennis arrived on time and reviewed the new furnace hookups both gas and electrical in a timely and professional manner. Excellent job 👏
Brian Selby
5 days ago
Nice people to work with. Aaron was knowledgeable.
Eaven though I was very specific what toilet I wanted they put the wrong one in.
Robert Mustard
5 days ago
Stephen was great. Got our heating system controls to work. Friendly & efficient.
Mike D
6 days ago
The GEM techs were outstanding. They arrived early and did a thorough evaluation of our heating system. We. Have been very please with the professionalism, courtesy, and timely service GEM has provided us in the past and today. We are pleased we secured the maintenance plan. It is nice to know your home will be well protected. 5 stars+. Thank you.
joyce jozwicki
6 days ago
Workers were capable, efficient, polite, and friendly. A pleasure to work with
peter talbot
6 days ago
Very nice man and very efficient
Hiram Rodriguez
6 days ago
My water dies last night and GEM had a tech on call that came over assessed the situation and emptied the tank to avoid further issues . This morning the installation team arrive early, explained what could be done and went about replacing my tank. It was a smooth process which was appreciated given the circumstances. The techs were great and very personable. The left the site clean and made sure I was all set before leaving.
AM Johnson
7 days ago
Always reliable , professional and excellent customer service.
Bill Carey
7 days ago
Very pleasant and informative. Obviously is positive about Gem. Because of associates like Eric I’m also positive about Hem
Ed Foti
1 week ago
Colin was exceptional. Explained what the problem was and he worked very hard to fix the problem. Also discussed options going forward. Terrific young man.
Professional, thorough, reliable and knowledgeable. I’m glad I chose Gem and will be working with them in the future.
donald dionne
1 week ago
As always, the technicians do a wonderful job and they’re friendly. The only thing I can say negative it’s overpriced and maybe give a better discount to seniors that are retired
Ed Arms
1 week ago
Gem techs redid intake & exhaust venting to improve appearance of difficult installation.
David Polishook
2 weeks ago
No repair was performed at this time I had to pay a diagnostic fee.
Thomas Remillard
2 weeks ago
We had a new furnace installed today and the guys were great professional cleaned up after them self they were very informative they took all waste involved in the job and I will use gem again in the future
Ruth Ruth
2 weeks ago
Tom was very helpful discussing the pump and using the bypass system. we’re under contract
Karen Bell
2 weeks ago
Friendly, professional and informative. Answered all my questions.


GEM technician portrait in front of GEM service truck

(833) 222-2953

Stay Ready for Anything: Benefits of Installing a Generac Standby Generator

It’s easy to panic when the power goes out; with a Generac standby generator, though, you don’t have to worry.

Installing a standby Genrac generator offers plentiful benefits for your home, including:

A standby generator automatically restores power to your home within seconds of an outage. You won’t have to scramble for flashlights or worry about losing access to essential systems.

From heating and cooling to refrigeration and medical equipment, your home’s most important systems stay up and running. This helps protect both your comfort and your safety during unexpected outages.

Knowing your home is prepared for outages takes a major weight off your shoulders. No matter what’s happening outside, you can stay focused on what matters most inside.

A standby generator is a valuable upgrade that can make your home more attractive to future buyers. It shows your home is equipped for reliability, comfort, and long-term convenience.

Complete Services for Generac Generators

At GEM, you get one team for it all!

No matter the service you need, our team is here to help.

Whether you’re installing a generator for the first time or replacing an older system, choosing the right setup is key to long-term performance. GEM helps ensure your new generator is properly sized, thoughtfully placed, and ready to support your home when it matters most.

If your generator isn’t working the way it should, it can leave your home vulnerable when an outage hits. Our team works quickly to identify issues and restore your system so you can rely on it when you need it most.

Routine maintenance helps keep your generator running reliably year after year. With regular inspections and tune-ups, you can catch small issues early and make sure your system is always ready for the next outage.

Proud to Provide Generac Generators in RI and MA

The electricians at GEM are proud to help you live a safer, more comfortable life by providing expert Generac generator services.

Our team understands that your daily life depends on access to electricity, and we’re here to make sure you’re never without it.

GEM has been serving homeowners since 1949, bringing generations of knowledge to every job. That experience translates into dependable service you can feel confident in.

You don’t have to coordinate between multiple contractors or vendors. With GEM, one team handles everything, making the process simple and stress-free.

Our team stays up to date on the latest equipment and best practices. That means your home is in capable hands from start to finish.

We keep you informed every step of the way, so you always know what’s happening and what to expect. No confusion, just straightforward guidance.

Attention to detail matters, especially when it comes to your home’s systems. We take pride in doing the job right and delivering results that last.

Your comfort and peace of mind come first. We’re here to make sure you feel confident in your home and the work we provide.

General Generators

(833) 222-2953


customer and technician interaction

Our GEM Family Cares for Your System’s Entire Life

Your homes HVAC, plumbing and electrical systems work hard all year. Regular maintenance keeps it running efficiently, quietly, and reliably for years to come.

Our Home Comfort Club makes maintenance easy with annual tune-ups, priority scheduling, and discounts on repairs. We catch problems before they become emergencies and keep your home’s systems running the way they should, year after year.


Choose GEM for Generac Standby Generator Services

Never lose the power that your essential electrical devices depend on.

GEM’s Generac generator services provide you with dependable backup power and the confidence that your home will stay up and running when it matters most. Contact GEM today to get started and take the first step toward a more prepared, reliable home.

GEM technician in front of service truck


Our Generator Services

Schedule a generator service by contacting the team at GEM today.

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Generator Installation

Our skilled technicians can help you select and install the ideal Generac generator for your home or business, ensuring you have a reliable backup power source during emergencies.

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Generator Repair

If your generator malfunctions or fails to start when you need it, we’re ready to diagnose and repair any problems quickly, restoring your generator’s reliability.

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Generator Maintenance & Inspection

To prevent unexpected breakdowns, we offer routine generator inspections to identify and address potential issues before they get worse, keeping your system operating smoothly.

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Generator Replacement

If your generator is outdated or beyond repair, we can help with a seamless replacement process, ensuring you have a dependable power backup in place.


Generac Generator FAQs

How does a standby generator work?

A standby generator is permanently installed outside your home and automatically turns on when a power outage is detected. It restores power within seconds, keeping your home running without any manual effort.

How do I know what size generator I need?

The right size depends on your home’s layout and which systems you want to power during an outage. A proper evaluation ensures your generator can handle your needs without overloading or underperforming.

How often should a generator be serviced?

Most standby generators should be inspected and serviced at least once a year. Regular maintenance helps ensure reliable performance and extends the life of your system.

Will my generator run the whole house?

It can, depending on the size and setup you choose. Some systems are designed to power the entire home, while others focus on essential systems like heating, refrigeration, and lighting.

What fuel source does a Generac generator use?

Most Generac standby generators run on natural gas or propane. Both options provide a consistent fuel supply so your generator is ready whenever an outage occurs.