4.6
Based on 8589 reviews
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Carrier Residential Factory Authorized Dealer
North American Technician Excellence - NATE - Certifying the Finest in HVACR
Mass Save | Heat Pump Installer

Top-Rated Rhode Island & Massachusetts HVAC, Plumbing & Electrical Services

Our family has proudly served the greater Providence area for 75 years. We remain committed to offering high-quality home services in New England.

Skilled employees

Trucks on the Road

Why are GEM Contractors the Best in Southern New England?

  • Multi-licensed technicians
  • Free estimates for new installations
  • Financing available
  • 24/7 service and phone support
  • All your service solutions in one place
  • Same-Day Service

Years in Business

Emergency Service

customer and technician interaction

Peace of Mind, Worry-Free

Maintaining your home can be stressful. Let us help.


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Increased Home Value & Comfort

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Preserve your home’s value, extend your equipment’s life span, and ease your worries with our membership plans.


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You’re Always in Good Hands, 24/7

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Trust us to always send our best local, trained, and screened technicians to your home, no matter the hour.


A piggy bank represents Mass Save rebate savings

Save Money, Do More

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With us, you can spend less money to take better care of your home.


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Around-the-House Maintenance Tune-Ups

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Keep all parts of your home operating at peak efficiency with regular maintenance tune-ups.


What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 8589 reviews
Always reliable and courteous service!
The guys were professional and provided education on what was needed to fix our issue. Thanks to both of them!
This is third time we've used this service and they responded to an emergency a little outside their expertise when no one else would. They are quick, professional and knowledgable. Very responsive and worth the money!
Great communication and prompt service. Tyler was polite, knowledgeable and professional.
Efficient, friendly guys replaced my whole HVAC system in less than a day.
From the very beginning everyone we dealt with at GEM were professional, knowledgeable and helpful. The installation process was as promised and was efficiently completed. An outstanding job by all. Thank you.
Paul, the service man, went out of his way to explain everything he was doing. He also gave me some advice on how I can lower my electric bill.
Thank you, Corey, for your prompt, friendly and efficient service. Much appreciated!
Anthony Pena from Carmines/Gem is a very reliable, professional, patient and kind person who took care of my plumbing issues. He arrived on time, with a smile on his face, did the necessary repairs and was very thorough in my understanding of what he had done and why. I would definitely recommend Anthony and Carmines/Gem for any plumbing issues and more.
We had trouble day after a holiday and they were the only company that would help. It took them 2 and 1/2 hrs to just get to us. We are so grateful as it took 3 different teams to clarify the issue and repair. Very thorough and professional; all were knowledgeable of the job and were amazing at explaining. Thank you Alex, Ian, Mark, Edward and Caleb! Will definitely recommend to anyone.
Very professional and knowledgeable on what needs to be done
Did a fantastic job. Had home generator yearly maintenance. Was able to hook unit to WiFi as requested. Showed up on time and was fast
My water heater made abnormal sound. The service came the next day to check it and wasn't able to fix it. Another tech came and found out they were not able to fix it. So they replaced a new water heater for me. Very satisfied with their service.
Douglas did a great job checking the AC system and diagnosing the problem. He provided a solid recommendation and came back within a week to promptly do the needed work.
John and his crew did a great job. They were professional, understanding and cleaned up after the job was complete.
While I was frustrateded with the initial scheduling, Xavier was great at communicating how to better use my heat pump system
Gem plumbing answered the phone and I was able to get Joe here the next day. I had several jobs and he was great. He replaced a bathroom faucet and repaired our outdoor shower pipes and valves. I will definitely use GEM again
Excellent service. Thank you. Our tech is the best!
The recognitions were very nice and explained everything they did.
Anthony G. did our maintenance. He was extremely knowledgeable, professional, courteous and thorough. I could not ask for a better Technician. He has a standard all should be measured by. He will be requested for all future maintenance. He gave me the confidence I needed with my unit going into winter.
Excellent quality and friendly workers
Extremely professional from sales to installation. Very pleased.
Very prompt and professional
Very careful and thorough annual maintenance. Even took pictures of breaks in downspouts from gutters to show what needed attention
Honest, reliable, on time and fast. Strongly recommend. Beat their competitors pricing by thousands!!

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