Don’t Get Caught in the Dark

Power outages can happen at any time,

When they do, they can quickly disrupt your comfort, safety, and daily routine. Having a reliable backup generator ensures your home stays powered, your essentials keep running, and you’re not left scrambling when the lights go out. At GEM Plumbing & Heating Services, LLC, we’re ready to help install a standby backup generator to protect your family during storms.

With a GENERAC automatic standby generator, you enjoy peace of mind during power outages.

(833) 222-2953

GEM technician installing outdoor air conditioning unit


(833) 222-2953

Don’t Let an Unexpected Power Outage Derail Your Home

Whether a storm is blowing through the area or an issue with the local power grid occurs, outages can happen without warning.

We understand how stressful this can be; your life depends on access to power, and you deserve more. GEM provides Generac generator services in Rhode Island and Massachusetts that help you stay prepared when the unexpected happens. With the right system in place, you can keep your home running smoothly and avoid the stress that comes with sudden power loss.


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Emergency Service


Getting a Generac Generator From GEM

If you’ve never installed a standby generator, you may not know what to expect. Here’s what the process looks like when you work with GEM:

We start by learning about your home, your priorities, and what you want to keep running during an outage. This helps determine the right generator size and setup for your space.

Next, we create a plan tailored to your home, including placement, layout, and any necessary coordination. You’ll have a clear understanding of what to expect before anything moves forward.

Your generator is installed with careful attention to detail, ensuring it integrates smoothly with your home and is set up for reliable performance.

Once everything is in place, we test the system to confirm it’s working properly and walk you through how it operates so you feel confident when it matters most.

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(833) 222-2953

What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 9082 reviews
Nicole Tradd was fantastic today. I had a leak in a copper pipe (on a Sat) and Nicole came out to house and had everything fixed in no time at all. Very satisfied with her work. Thank you.
Service was quick and complete and very fairly priced.
Great communicator. Knowledgeable.
Aaron Neal was very professional and thorough. He diagnosed the problem, explained it to us, and followed with ordering the part to return and install. I highly recommend Aaron for his knowledge and customer service.
He worked in the job from 8 – 10 pm to restore our air conditioning during the recent heat wave.
Excellent service in every respect: starting with the salesperson, Peter Dallas; Sean, the installation coordinator; and, of course, the installers Joe & Cristar!!
Pete was extremely professional, friendly, understanding and very flexible when negotiating the final price.
After 28 years of using a Lennox central heating and air conditioning system, we decided was time to get new systems and we went with Carrier this time, a highly respected brand too backed by GEM Plumbing as a certified provider. Both the sales process and the speed of the installation were incredibly efficient. We spoke with Peter on a Tuesday morning , and by 3:00 p.m. on Friday of same week the installation was complete. We were lucky enough to have Joe Medeiros and Cristar Fig from GEM as our technicians!
Let me tell you, this duo is exceptional! They are very young but possess extensive knowledge and a fantastic attitude. I was truly impressed by their technical work and their courtesy. These two technicians are a great asset to GEM and WE would love them to be recognized! We are very happy at home; the air conditioning system works wonderfully! And We can’t wait to use this coming winter our new furnace too!
Thanks to Peter, Sean, Joe, and Cristar for their amazing job!!
Sincerely
Mary
ALecs Reyes was the best!!! Extremely knowledgeable and professional. He turned our terrible experience with our last contractor into a positive outcome . I will add that he was a fantastic mentor to the helper he brought along today. ALecs is the kind of employee every business owner searches for….Good luck in your career at Gem Alec’s!!!
Great service and very personable rep. I am very happy that I contacted GEM.
Nicole was great. Super nice, super helpful and quick. I wish I was as effusive about the exorbitant prices that GEM charges.
Super great people and service!
We had been struggling to find a plumber for a month! GEM was available and took us in immediately when others were ignoring our calls! We now have hot water again. I can shower in peace.
Richard was on schedule and very honest and transparent regarding the failed part and freely answered questions about the HVAC system overall.
Update!
July 2026 — I just had Tim F from GEM ground my 21' above ground pool. Service was quick & excellent as usual! Highly recommend GEM electricians, plumbing & HVAC! They're fantastic!

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June 2026 — Just had John P from GEM provide maintenance on my central AC unit. He was fantastic! Explained everything and performed his work efficiently with great communication andcrespect for my home! He was just great! I appreciate being able to get an appt so quickly with GEM. It's so helpful to be able to schedule appointments around my availability and as a FT worker who commutes via rail, I value that scheduling flexibility. Their work is exceptional. I highly recommend GEM!

The GEM plumbers were fantastic. They hooked up a new spigot and a back flow preventer for the drip irrigation system I will have installed soon. They explained everything, they were fast and respected my home during the job. I highly recommend GEM for your next plumbing repair or upgrade.
Today Nicole from GEM extended the pipe and added a female adapter for the irrigation system. She was speedy and fantastic!
Timely, helpful, and knowledgable! Took time to explain things thoroughly
Bob was on time, did a good job and was very helpful.
Problem was taken care of, and further service was recommended for our consideration. Nick was friendly and explained things really well. Overall would highly recommend thank you.
Hands down the best service, communication is top notch. My Ac and furnace needed to be replaced and I must say Alecs Reyes and team were amazing, polite and professional and informative every step of the way. I highly recommend Gem.
The men we're totally professional and friendly they did a great job cleaned up after themselves and everything looks great!!
fantastic technician and service!
Very knowledgeable, hard-working and personable and would have Highly recommend GEM for work in heating cooling
Great having GEM here for Installation of heating system – From start to finish : very professional, got the job done in a helpful and timely and efficient way: helping me feel ready this year For the heating season, Thank you Gem!
Gem responded within 4-5 hours when we had no ac. Great job by Joseph & Nem! They explained exactly what they were going to do. They were courteous & polite answering all our concerns & questions. Very professional!!!
Lydia & Charlie Wilson
Great service !
The technician did a great job!
Very satisfied with the work .
The technician was pleasant and respectful of my home.
David S. is a knowledgeable, courteous and effective HVAC technician. He was quick to diagnose the problem, provide a stopgap repair and return early the next morning to replace the faulty equipment. I highly recommend him.
John called ahead and let us know when he would arrive, and he was on time! While he offered more services than we wanted, he was happy to do just what we asked for. He did a great job and the pricing was standard. We definitely recommend GEM.


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(833) 222-2953

Stay Ready for Anything: Benefits of Installing a Generac Standby Generator

It’s easy to panic when the power goes out; with a Generac standby generator, though, you don’t have to worry.

Installing a standby Genrac generator offers plentiful benefits for your home, including:

A standby generator automatically restores power to your home within seconds of an outage. You won’t have to scramble for flashlights or worry about losing access to essential systems.

From heating and cooling to refrigeration and medical equipment, your home’s most important systems stay up and running. This helps protect both your comfort and your safety during unexpected outages.

Knowing your home is prepared for outages takes a major weight off your shoulders. No matter what’s happening outside, you can stay focused on what matters most inside.

A standby generator is a valuable upgrade that can make your home more attractive to future buyers. It shows your home is equipped for reliability, comfort, and long-term convenience.

Complete Services for Generac Generators

At GEM, you get one team for it all!

No matter the service you need, our team is here to help.

Whether you’re installing a generator for the first time or replacing an older system, choosing the right setup is key to long-term performance. GEM helps ensure your new generator is properly sized, thoughtfully placed, and ready to support your home when it matters most.

If your generator isn’t working the way it should, it can leave your home vulnerable when an outage hits. Our team works quickly to identify issues and restore your system so you can rely on it when you need it most.

Routine maintenance helps keep your generator running reliably year after year. With regular inspections and tune-ups, you can catch small issues early and make sure your system is always ready for the next outage.

Proud to Provide Generac Generators in RI and MA

The electricians at GEM are proud to help you live a safer, more comfortable life by providing expert Generac generator services.

Our team understands that your daily life depends on access to electricity, and we’re here to make sure you’re never without it.

GEM has been serving homeowners since 1949, bringing generations of knowledge to every job. That experience translates into dependable service you can feel confident in.

You don’t have to coordinate between multiple contractors or vendors. With GEM, one team handles everything, making the process simple and stress-free.

Our team stays up to date on the latest equipment and best practices. That means your home is in capable hands from start to finish.

We keep you informed every step of the way, so you always know what’s happening and what to expect. No confusion, just straightforward guidance.

Attention to detail matters, especially when it comes to your home’s systems. We take pride in doing the job right and delivering results that last.

Your comfort and peace of mind come first. We’re here to make sure you feel confident in your home and the work we provide.

General Generators

(833) 222-2953


customer and technician interaction

Our GEM Family Cares for Your System’s Entire Life

Your homes HVAC, plumbing and electrical systems work hard all year. Regular maintenance keeps it running efficiently, quietly, and reliably for years to come.

Our Home Comfort Club makes maintenance easy with annual tune-ups, priority scheduling, and discounts on repairs. We catch problems before they become emergencies and keep your home’s systems running the way they should, year after year.


Choose GEM for Generac Standby Generator Services

Never lose the power that your essential electrical devices depend on.

GEM’s Generac generator services provide you with dependable backup power and the confidence that your home will stay up and running when it matters most. Contact GEM today to get started and take the first step toward a more prepared, reliable home.

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Our Generator Services

Schedule a generator service by contacting the team at GEM today.

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Generator Installation

Our skilled technicians can help you select and install the ideal Generac generator for your home or business, ensuring you have a reliable backup power source during emergencies.

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Generator Repair

If your generator malfunctions or fails to start when you need it, we’re ready to diagnose and repair any problems quickly, restoring your generator’s reliability.

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Generator Maintenance & Inspection

To prevent unexpected breakdowns, we offer routine generator inspections to identify and address potential issues before they get worse, keeping your system operating smoothly.

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Generator Replacement

If your generator is outdated or beyond repair, we can help with a seamless replacement process, ensuring you have a dependable power backup in place.


Generac Generator FAQs

How does a standby generator work?

A standby generator is permanently installed outside your home and automatically turns on when a power outage is detected. It restores power within seconds, keeping your home running without any manual effort.

How do I know what size generator I need?

The right size depends on your home’s layout and which systems you want to power during an outage. A proper evaluation ensures your generator can handle your needs without overloading or underperforming.

How often should a generator be serviced?

Most standby generators should be inspected and serviced at least once a year. Regular maintenance helps ensure reliable performance and extends the life of your system.

Will my generator run the whole house?

It can, depending on the size and setup you choose. Some systems are designed to power the entire home, while others focus on essential systems like heating, refrigeration, and lighting.

What fuel source does a Generac generator use?

Most Generac standby generators run on natural gas or propane. Both options provide a consistent fuel supply so your generator is ready whenever an outage occurs.