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Customer Service Team

Questions? We’re Here to Help!

Quality, Friendly Service in Southern New England

Looking to install a new thermostat or it’s time to install a whole new HVAC system? GEM is ready to help the Southern New England community with a range of heating and cooling replacements and installations. 

GEM’s expert HVAC technicians can help you:

  • Identify the right solution for your home
  • Source new equipment and get the best price
  • Install your new system with the least disruption to your life

GEM is an all-in-one shop. If the set-up of a new heating system requires plumbing or electrical connections, GEM sends our own highly skilled technicians to complete every part of your job.

HEATING & AC EQUIPMENT WE INSTALL INCLUDES:

SPECIAL FINANCING IS AVAILABLE EVERY DAY!

Looking to upgrade or replace your heating and/or cooling system? Call Gem today at (833) 222-2953 for a free estimate

FINANCING, REBATES & INCENTIVES

  • Heating & Cooling Icon

    No Interest / No Payments for 12 Months

    For full terms & conditions view: https://askgem.com/payments-financing

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    Low Monthly Payment and No Interest Options

    on qualifying Carrier Home Comfort Systems.

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    $250 OFF

    Heat/AC System Installs

2 construction workers in Hi-Vis jackets and hard hats looking at a paper while standing in a building under construction.

GET YOUR INSTALLATION STARTED NOW

Through our partnership with HomeX, our customers can now access Remote Install Quotes, getting your installation started with one virtual consultation — and finished with one visit.

We’ll connect you with a Home Comfort Advisor for a virtual consult, and you can share photos and live video to help determine which system you need. We’ll provide an accurate price quote within an hour, and our licensed technicians can be there to complete your install as early as the following day.