
Shrewsbury, MA Plumbing Services
Reliable plumbing systems keep daily life running smoothly – hot showers before work, clean dishes after dinner, washing machines that complete cycles. When plumbing works correctly, you don’t think about it. When it fails, nothing else matters.
GEM Plumbing & Heating Services, LLC delivers comprehensive plumbing services throughout Shrewsbury and surrounding central Massachusetts communities. Our licensed plumbers handle everything from emergency repairs and water heater replacements to drain cleaning and complete system installations. Whether your plumbing needs immediate attention or you’re planning upgrades, we provide fast, reliable solutions that restore normal operation and prevent future problems.
Ready to talk to a home services specialist?
Protect the Plumbing System Your Shrewsbury Home Depends On
Plumbing becomes your immediate concern when water stops flowing or basements start flooding.
GEM recognizes how plumbing emergencies disrupt life, particularly when balancing work and family. Skilled plumbers restore order plus peace of mind rapidly. We arrive promptly, identify issues, explain them clearly, then return plumbing to working condition.
Experienced plumbers maintain everything functioning properly: steady hot water, clear drains, reliable fixtures, secure water lines. Through professional service and dependable care, Shrewsbury homeowners maintain trouble-free plumbing throughout properties.
Proudly Serving Shrewsbury and Central Massachusetts for Over 75 Years
Our Massachusetts roots mean understanding local homes plus what maintains their proper operation.
GEM has served Shrewsbury and Worcester County communities since 1949 with trusted, family-owned service. We know central Massachusetts – from Worcester and Westborough to Northborough and Grafton. Across decades, countless Massachusetts families have resolved plumbing issues quickly, honestly, and professionally with our help. GEM delivers dependable service supported by certified professionals, round-the-clock availability, plus commitment toward treating every customer like family.
Get Plumbing Services from GEM in Just 3 Easy Steps
GEM’s plumbers make scheduling local plumbing services in Shrewsbury simple.
Plumbing troubles generate sufficient stress without complicated scheduling additions. GEM maintains straightforward processes delivering reliable service minus the runaround.
Contact our team through phone or online at your convenience. We’ll assess your situation, address initial questions, then arrange licensed plumber visits to your Shrewsbury home.
Your GEM plumber arrives punctually, evaluates problems, then explains repair or replacement options clearly. Upfront pricing appears before work begins, eliminating surprises.
Following your approval, plumbing professionals begin work. We complete jobs efficiently, perform thorough cleanup, then confirm correct operation before departing.
Don’t Trust Your Home & Family to Just Anyone.

The Home Comfort Club
Service plan starting at
$49.99 /mo
Join GEM’s Home Comfort Club to Protect Your Home
Regular plumbing maintenance identifies small problems before expensive emergency escalation. Safeguard your Shrewsbury home’s plumbing year-round through GEM’s Home Comfort Club Membership. Members gain annual plumbing inspections, priority scheduling, plus exclusive repair, replacement, and upgrade discounts.
Preserve your homeโs value, extend your equipmentโs life span, and ease your worries with our membership plans.
Trust us to always send our best local, trained, and screened technicians to your home, no matter the hour.
With us, you can spend less money to take better care of your home.
Keep all parts of your home operating at peak efficiency with regular maintenance tune-ups.
GEM Makes Your Plumbing Needs Our Priority
You deserve Shrewsbury plumbers completing jobs correctly initially while charging fair prices.
GEM offers same-day service to get your plumbing working as quickly as possible.
We provide free, no-obligation estimates so you can make the right choice for your home and budget.
You’ll know exactly what to expect before any work begins. No hidden fees, no unexpected charges. Just honest pricing from start to finish.
Every plumber and technician who enters your home is trained, certified, and equipped to handle your system with expertise and care.
Our financing options make it easier to get the plumbing upgrades your home needs without straining your budget.
We’re proud to offer special discounts to those who have served and to our senior neighbors.

Our Shrewsbury Plumbing Services
Shrewsbury homes depend on plumbing systems functioning reliably daily, delivering clean water, removing wastewater, then protecting properties from leaks or flooding.
GEM handles all major plumbing system components, including water heaters, drains, sump pumps, fixtures, plus water treatment equipment. Whether confronting urgent leaks or planning performance upgrades, our technicians possess experience and tools handling it correctly, supported by 75+ years serving Shrewsbury and surrounding central Massachusetts communities.
Emergency Plumbing Services
GEM offers 24/7 emergency plumbing service throughout Shrewsbury, responding day or night to restore comfort and safety.
Pipe bursts, overflowing fixtures, plus sudden leaks don’t respect schedules. We recognize the urgency when water floods basements or fixtures fail without warning. Small leaks escalate quickly into major damage, increasing repair costs while disrupting routines. That’s why local, licensed plumbers arrive equipped containing problems, repairing correctly, then protecting homes from further harm. From water heater failures through malfunctioning sump pumps and drain backups, GEM responds with necessary expertise and care.
Plumbing Installation
Professional plumbing installation prevents leaks, pressure problems, plus premature system wear.
Installation done correctly means transparent communication, honest pricing, plus trustworthy advice. Faucets, water heaters, disposals, repipingโwe install properly so systems perform for years. Code-compliant work, comprehensive testing, quality guaranteed.
Plumbing Repair
When plumbing problems disrupt your day, GEM helps Shrewsbury homeowners restore normal function quickly.
Minor issues including dripping faucets, sluggish drains, or toilets running nonstop can escalate into serious headaches. Ignored, they waste water, inflate utility bills, then damage home structures. Our plumbers handle every repair type, from stubborn clogs and leaking fixtures through damaged supply lines and struggling water heaters. We identify causes, explain them simply, then discuss options before starting any work.
Plumbing Maintenance
Scheduled service identifies small problems before emergency escalation.
Annual inspections prolong pipe, fixture, and water heater lifespans. GEM plumbers inspect for hidden leaks, verify pressure, clear drains, then confirm all connections function properly.
Drain Cleaning
GEM clears blockages using camera inspection plus hydro jetting equipment.
Slow drains typically signal deeper pipe buildup. Grease, soap, hair, plus debris accumulate until water struggles passing through. We pinpoint obstructions, clear them completely, then restore proper drainage.
- Hydrojetting: When drain snakes and plungers won’t cut it, high-pressure water cleaning blasts away grease, roots, mineral buildup, and stubborn clogs completely.
Water Treatment
Your Shrewsbury family deserves clean, safe water from every tap.
Water quality concerns vary by location and source. Hard water minerals, chlorine taste, or sediment affect many homes. GEM helps local families enhance water quality through dependable, long-lasting treatment solutions. From whole-house filtration through water softening, we make better water easy achieving.
- Water Purifier System Installation: When tap water tastes strange, smells off, or appears cloudy, purification systems make real differences. GEM installs water filtration systems in Shrewsbury designed removing contaminants, chlorine, plus sediment. Our team assesses water then recommends proper solutions, delivering safe drinking water families trust.
- Water Softener Installation: Hard water creates mineral buildup damaging pipes, staining fixtures, then shortening appliance lifespans. GEM provides water softener installation in Shrewsbury protecting plumbing while improving how water feels and performs. We help determine proper size and model, install precisely, then verify efficient operation from day one.
- Water Softener Maintenance: Water softeners require periodic service functioning effectively. Our technicians perform thorough checkups, examining valves, replenishing salt, then cleaning components maintaining peak performance. Regular maintenance prevents scaling, extends equipment life, plus ensures consistent soft water delivery.
- Water Softener Repair: Spots on glassware, dry skin, or stiff laundry suggest softeners aren’t working correctly. GEM’s licensed plumbers diagnose and repair all major brands, addressing issues including salt bridges, depleted resin, or faulty control valves. We restore efficiency quickly.
- Water Softener Replacement: Water softeners lose effectiveness through time then eventually stop performing. When repairs no longer make economic sense, GEM helps choose and install modern units matched to homes and budgets. Newer systems operate more efficiently, need less maintenance, then better protect plumbing.
Get Pre-Approved Financing
Additional Plumbing Services
Sump Pumps
When heavy rain hits Shrewsbury, flooded basements create unwanted problems.
Reliable sump pumps protect homes from water damage, mold growth, plus costly cleanup by removing excess water before problems develop. Whether requiring new installation or existing pump service, GEM provides expert sump pump care designed keeping Shrewsbury basements dry year-round.
- Sump Pump Installation: If homes lack sump pumps or current units can’t handle heavy rainfall, GEM provides sump pump installation in Shrewsbury delivering lasting protection. Our plumbers examine basements or crawl spaces, recommend appropriate pump capacity and type, then complete installation safely and efficiently.
- Sump Pump Replacement: Sump pumps wear out after 7-10 years of service. Constant running, unusual sounds, or inability maintaining pace during storms signal replacement time. We remove old equipment, install efficient units, then test comprehensively.
- Sump Pump Repair: Failing pumps can flood basements within hours. Won’t start, drains slowly, cycles constantlyโcontact us for rapid repair. We diagnose issues then get pumps running reliably again.
- Sump Pump Maintenance: Annual service verifies pumps operate when water threatens. We clean pits, test float switches, verify backup power, then confirm proper drainage. Routine maintenance prevents failures when protection matters most.
Water Heaters
Few things disrupt routines like running out of hot water unexpectedly.
Whether water heaters have failed or need upgrading, GEM provides expert installation, repair, plus maintenance for both traditional tank and tankless models.
- Traditional Water Heater Installation: GEM installs tank water heaters in Shrewsbury delivering consistent hot water for entire households. We assess home size, usage patterns, plus efficiency goals recommending ideal models, then install safely and to code for years of dependable service.
- Traditional Water Heater Replacement: Water heaters over 10 years old, slow recovering, or showing corrosion or leaks typically warrant replacement. GEM simplifies upgrading by removing old units, installing efficient new models, then ensuring proper connection plus calibration for best performance.
- Traditional Water Heater Repair: No hot water? Strange sounds? Water pooling near tanks? Our veteran plumbers troubleshoot and resolve these problems. Faulty thermostats, worn heating elements, corroded tanks. We restore hot water flow fast.
- Traditional Water Heater Maintenance: Regular maintenance prolongs water heater life while preserving efficiency. GEM’s service includes tank flushing, anode rod inspection, pressure relief valve testing, plus connection checks maintaining safe system operation.
- Tankless Water Heater Installation: Tankless units deliver endless hot water on demand while consuming less space and energy. GEM installs tankless water heaters in Shrewsbury customized to home-specific needs. We handle every detail from sizing and venting through setup and testing.
- Tankless Water Heater Replacement: If current tankless units aren’t performing as expected, GEM helps upgrade to newer, more efficient models. We guide through best options, remove old systems safely, then calibrate replacements for optimal output.
- Tankless Water Heater Repair: Even reliable tankless systems occasionally require attention. If yours delivers inconsistent temperatures, shuts off unexpectedly, or displays error codes, our technicians can diagnose and fix problems.
- Tankless Water Heater Maintenance: Yearly service keeps tankless units efficient while prolonging working lives. GEM performs descaling, filter cleaning, plus thorough inspection preventing mineral buildup and performance issues. Regular care ensures steady temperatures, strong flow, plus lower running costs.
Well Pumps
Your well pump supplies every drop of water your household uses.
When pumps fail, nothing works – no water for drinking, cooking, bathing, or flushing. GEM handles well pump installation, repair, and troubleshooting in Shrewsbury, keeping reliable water supply flowing for homes on private wells.
Septic Tanks
Homes running septic systems need steady maintenance avoiding messy, expensive failures.
Some Shrewsbury properties operate on septic rather than municipal sewer. GEM provides septic-conscious plumbing service understanding how everything affects your system. We coordinate with septic professionals when needed, ensuring work protects your septic investment.
Leak Detection
Hidden leaks show up often in Shrewsbury properties and create serious damage when not caught early.
Aging pipes tucked behind walls, underneath floors, plus in basements make leaks tough to spot without special equipment. GEM does leak detection in Shrewsbury using acoustic tech, thermal imaging, plus other advanced methods to pinpoint leaks precisely with minimal disruption, stopping water damage, mold growth, plus climbing utility costs.
Frozen Pipe Repair
Central Massachusetts winters deliver cold snaps where frozen pipes become real problems.
Pipes freeze fast during cold stretches, especially when running through uninsulated walls, basements, or crawl spaces. GEM handles frozen pipe repair in Shrewsbury using professional thawing gear plus proven methods to get water flowing safely while stopping burst pipes that cause major damage.
Sewer Lines
Older properties frequently have drain systems that developed issues over decades of use.
Tree roots, crumbling materials, plus outdated underground lines create persistent problems. GEM provides sewer line repair in Shrewsbury using advanced camera diagnostics pinpointing issues accurately then delivers solid repairs or replacements that restore proper flow and cut down future headaches.
Kitchen & Bath Remodel
Renovating a Shrewsbury kitchen or bathroom demands skilled plumbing for new layouts plus modern fixtures.
Remodeling involves relocating water lines, adjusting drains, then installing upgraded fixtures. GEM coordinates with homeowners and contractors ensuring every sink, faucet, shower, plus connection gets installed right, meets code, then provides lasting performance.
Garbage Disposals
Busy Shrewsbury households count on working garbage disposals for convenient kitchen cleanup.
Jams, drips, motor failure, plus persistent odors disrupt kitchen cleanup. We repair disposal problems then install dependable units handling everyday demands.
Call (833) 222-2953 to schedule services.
Questions?
Other Home Services You May Need
Your home’s systems work together. When HVAC connects to electrical problems or plumbing issues arise alongside climate control needs, GEM handles it all. One team, one call, every service your home needs.
Looking for a Shrewsbury Plumber? Choose GEM
Need plumbing service in Shrewsbury? Same-day appointments, licensed professionals, 75+ years serving central Massachusetts families. Phone or book online for plumbing services.
Plumbing FAQs
What’s the typical response time for emergency calls?
We typically arrive within 1-2 hours for emergency calls in Shrewsbury and surrounding Worcester County communities. Our 24/7 availability means you get help fast regardless of when problems strike – weekends, holidays, or middle of the night.
Do you service both newer developments and older Shrewsbury homes?
Yes. We work on everything from historic properties near the town center to newer construction in developments like Oak Hill and Lake Quinsigamond areas. Our plumbers understand different plumbing systems and building codes from various eras.
Should I upgrade old galvanized pipes?
If your home has original galvanized pipes, they’re likely 50+ years old and prone to corrosion, leaks, and low pressure. Repiping with modern materials prevents repeated failures and improves water flow. We assess pipe condition and recommend upgrades when beneficial.
How often should water heaters be serviced?
Annual maintenance extends equipment life and preserves efficiency. Flushing sediment, checking anode rods, and testing safety valves prevent premature failures. Most Shrewsbury homes have municipal water that’s relatively hard, making regular servicing especially important.
Can you help with commercial plumbing near Route 9?
While we specialize in residential plumbing, we handle light commercial work for small businesses and retail locations. Contact us to discuss your specific commercial needs and we’ll let you know if we’re a good fit.

