GEM service team posing together in front of branded vehicle

AC Repair Company Serving Providence

When your air conditioner suddenly stops working on a hot Rhode Island day, you need relief fast.

You want your home to feel cool again, your family comfortable, and your system running smoothly without surprise costs or delays.

GEM Plumbing & Heating Services, LLC’s local Providence team is here to get your AC back on track fast with expert air conditioning repair. With same-day service, certified HVAC technicians, and fully stocked trucks, we diagnose and repair most issues in a single visit. From strange noises and weak airflow to complete system breakdowns, we’ll find the problem, explain your options clearly, and restore your comfort with care and precision.

Call GEM today for air conditioning repair services in Providence.

(833) 222-2953


24/7 Emergency AC Repairs

Air conditioning problems are never convenient, but some moments are worse than others.

GEM’s Providence team is available around the clock to handle urgent AC repairs whenever you need us. Day or night, weekends or holidays, our certified technicians are ready to restore your comfort fast with honest service and dependable care.

(833) 222-2953


Call GEM. We’re in Your Neighborhood!

No matter where you live in Providence, GEM is ready to help.

Our technicians are stationed across the city, from the area’s historic homes to the local family neighborhoods. With one of New England’s largest service fleets and same-day availability, GEM’s local team can get to you fast.

We bring trusted air conditioning repair services and a commitment to comfort that’s been part of Rhode Island life since 1949. When you call GEM, you’re getting fast, friendly service from neighbors who truly care about keeping your home safe and comfortable. Need AC repair services in Providence? Give GEM a call today!

Years in Business

Skilled employees

Emergency Service

Trucks on the Road

GEM technician working on indoor HVAC system with homeowner

(833) 222-2953

It’s Easy to Schedule Your AC Repair With GEM!

At GEM, we believe air conditioning repair should be simple, transparent, and worry-free.

Our process is designed to get your system running smoothly again without the stress or surprises.

A certified GEM HVAC professional arrives when we say we will, fully prepared to get your system back on track. We respect your time and work efficiently to minimize disruption to your day.

We walk you through what we found and discuss honest repair options before any work begins. You’ll know exactly what to expect and can make an informed decision with confidence.

Our technicians complete the repair efficiently using quality parts and proven methods. We diagnose issues quickly and provide lasting repairs that restore your home’s comfort.

We confirm your AC is running at peak performance and leave your home as clean as we found it. Once we’re confident your system is performing at its best, we’ll review the work with you, answer any questions, and provide maintenance tips to help prevent future issues. GEM’s team remains available for ongoing support whenever you need it.

We Repair All Types of AC Issues in Providence

No matter what’s going on with your cooling system, GEM’s certified technicians have seen it and fixed it all before.

From simple repairs to complex issues, we’re here to restore your comfort quickly and reliably.

If your system is running but not cooling, it could be a refrigerant leak, clogged filter, or compressor issue. GEM’s Providence-area technicians will pinpoint the cause and get your home cool again fast.

If your system keeps turning on and off, it could be a dirty coil, bad sensor, or oversized unit. We’ll adjust or repair your system for steady, efficient performance and prevent further wear.

An inefficient or struggling AC can drive up your utility costs. GEM’s experts fine-tune your system to improve performance, reduce wear, and save you money over time.

Grinding, rattling, or burning smells are warning signs that your AC needs attention. Our team will identify the source and prevent small issues from turning into major repairs.

When some rooms feel warmer than others, it often means blocked ducts, a failing blower motor, or low refrigerant. GEM’s technicians will restore balanced, consistent comfort throughout your home.

When your air conditioner fails in the middle of a heatwave, you need help right away. GEM offers 24/7 emergency repair services across Providence to get your system back up and running when you need it most.

GEM service vehicles parked outside customer home

(833) 222-2953

GEM Technician Explaining Plans to Customer

(833) 222-2953

Why Work With GEM for AC Repair Services in Providence?

At GEM, trust isn’t something we talk about; it’s something we’ve earned over decades of doing things the right way.

Since 1949, Providence homeowners have counted on us for honest advice, expert repairs, and genuine care. You deserve more than a quick fix. You deserve a partner who’s here for you today, tomorrow, and for years to come.

GEM has been serving Rhode Island residents since 1949. Over the years, we’ve seen it all and we’ve fixed it all, too! With 500 service trucks and over 700 skilled employees, we’re always close by and ready to respond when you need us most. 

When your AC stops working, waiting days for help isn’t an option. GEM offers same-day service throughout Providence so you can get fast, reliable repairs and restore comfort to your home without delay.

Generations of Rhode Islanders have relied on GEM for dependable home comfort. We’re proud to be part of the communities we serve and to stand behind every job we do.

We believe in clear communication and no surprises when it comes to cost. Before any work begins, you’ll receive a detailed, honest quote so you know exactly what to expect.

GEM is your one-stop solution for all your home comfort needs. From AC repairs to plumbing, heating, and electrical work, our team delivers expert service across every system in your home.


What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 9351 reviews
TotalMayhem
17 hours ago
Had a Kohler kitchen and Bathroom faucet installed with a vanity. Eric and Gem Plumbing did a fantastic job and kept us updated as they went along. Extremely knowledgeable, knew what they were doing, and gave us some information before they left. They explained their warranty and said “we’re around 24/7 if you need us”. I am not a plumber but train others in customer service. And Gem Plumbing gets an A++
Deborah Miller
23 hours ago
Great tutorial and help. Fixed what I needed.
Jessica White
23 hours ago
Both technicians were knowledgeable, professional, and extremely neat.
Pats Man
1 day ago
Colin was excellent. Very professional and thorough. Identified the problem, easy fix.
Paula Skowron
1 day ago
GEM showed up on time and worked cleanly.
Noliwe Rooks
1 day ago
Edgar was prompt, efficient and did a wonderful job.was pleasant and knowledgeable
As has consistently been the case with Gem, the service man was professional, the work was done right, and everything was clear and above board. But also, as always, it was not cheap. Still, it was an emergency and Gem was the only outfit to actually answer their phone (as opposed to leaving a message or filling out an online form that might be responded to the next day) and schedule an appointment quickly and appropriate to fixing the emergency.
Expansion tank removed and upgraded with new gauge and hardware
Mike Thiel
1 day ago
Joe is always a 5 star guy thank you mike thiel
Colin was quick, knowledgeable & thorough!
Brandon Bohl
1 day ago
Brandon and Max showed up the day after I called for a cracked pipe/ stuck well water filter. They were super knowledgeable and explained the issues in easy to understand detail. Very responsive, fairly priced
Mike Barker
1 day ago
5/5 Stars — Outstanding Service from GEM! I recently had GEM install a new radiator, and I couldn't be happier with the entire experience. From the moment they arrived, the technician , Roselio, was professional, knowledgeable, and extremely respectful of my home. The installation was done efficiently and with incredible attention to detail. They took the time to answer all my questions, made sure everything was running perfectly before they left, and left the work area spotless. It’s rare to find a company that combines such high-level craftsmanship with genuinely friendly customer service. If you need any heating or plumbing work done, I wholeheartedly recommend calling GEM. They truly delivered top-notch results!
John Moore
2 days ago
A difficult challenge and yet the service was excellent, professional, knowledgeable and perceived to completion
AXS441 GM
2 days ago
Very good. Technician determined fluids were empty. Was able to fill with dye and rescheduled future appt to search for leaks Has already identified leak in condenser at pipe connection. Hopefully will resolve in future visit. System is operational at this time. Very professional and pleasant person. Thank you, A ———————- For Friday. Aug. 21, 2026 by John Excellent!! He checked all vents and 2 air handlers To track locations of Freon. Determined proper pressure levels and other settings were ok but not cooking. Very thorough and knowledgeable. Since performed all these checks, Can he return to finish his work!!! Thank you, Ayres Services were related to lg heat pump, Not items that follow… And price not determined not finished..
Mary C. Harnum
2 days ago
Today we had our AC systems installed on the roof of our condo’s. The team from GEM were amazing. They were very professional, communicated every step of what they were doing which gave me great peace. The team, Omar who was the lead, John, Louis, Michael, Mike the electrician were phenomenal. Nick with the crane crew was very nice. I hope I didn’t miss anyone. It was so assuring watching them work so well together. Their respect for each other was present and refreshing. This job was done simultaneously between my neighbors condo and my condo which was huge. The team truly worked AMAZINGLY well together. Their checklist & cleanup was A PLUS PLUS. I would highly recommend GEM and their teams. Anthony Goris was very professional and expertly explained what was happening with my very old AC unit. He was very patient and kind with his time relieving my anxiety of a huge purchase. Edgar Pollino was also very professional and expertly explained my options. He was very knowledgeable explaining everything and very patient & kind answering all my questions. I would highly recommend GEM.
Susan Anderson
2 days ago
Professional informative knowledgeable and completely competent. Can’t thank you enough for a job diagnosing and fixing my HVAC system to 100%. Kudos to Arnold.
Chris Churchill
2 days ago
The team at GEM is outstanding. They always made sure that I am informed of work progress. Thank you GEM! You are On Point! Special thanks to Edgar, Bruno, Richie, Evan and Leo! You all are great!
Geoff Schoos
2 days ago
Both Richard and Dimitrius were excellent! They came on time, walked me through what needed to be done, and when completed showed me the final product. Both were very professional, pleasant and respectful of our home. I strongly recommend them for any repairs needed.
Fred McFadden
2 days ago
On time, polite, very knowledgeable and helpful!
Disconnect a gas pipe from a gassed fireplace!
Ellen McGee
2 days ago
Richard was a very knowledgeable technician who evaluated the issues with my heat pump/split system. I decided not to proceed with the recommended extensive repairs at this time.
Ron Pikul
2 days ago
Good efficient service.
Steven Pichette
2 days ago
August 27 2025 . Another excellent yearly electrical plumbing , & heating checkup by Eric Governo , Brody Lott , Aiden Cunningham and crew. Thanks! Aug 2025 – Excellent service by Jacob and his coworker . Yearly maintenance on our Generator . Great service as always . Routine maintenance appointment for our boiler . Highly recommended . 2025- same great service for our routine maintenance for our central air unit. May 14, 2026 – great yearly central air maintence by Joe and Anthony . Professional and helpful explaining the inspection they preformed August -18 2026 – we had our yearly maintence for our generator . Aiden was the Gem tech that came out and did the yearly maintence. Aiden was excellent answering all my questions regarding the generator . Was a pleasure having Aiden serviced our yearly generator maintenance August 21-2026. Gem tech Richard stopped by today to go over a couple of issues with our central air unit . Excellent visit and service .
Jennifer Folan
2 days ago
Tech arrived on time and was very professional and proficient.
katie piekarski
2 days ago
GEM installed AC through our 50 year old home! Wonderful job! Professional service!

What to Expect When You Work With GEM

Every service call is a promise to treat your home like our own.

There can be a sense of hesitation when you work with an air conditioning contractor for the first time; GEM is here to calm your nerves and make the process simple, transparent, and stress-free from start to finish.

Our NATE-certified HVAC professionals bring skill, precision, and pride to every repair. We show up on time, in uniform, and ready to get the job done right the first time. From start to finish, you can expect courteous, respectful service from every member of the GEM team.

We believe you should always know what’s happening in your home. Our technicians explain the problem, outline your options, and keep you informed through every step of the repair or service process. With GEM, there’s never any confusion, just honest, straightforward answers you can trust.

Surprise fees and unclear estimates have no place in our business. Before we begin any work, you’ll receive a detailed quote that clearly explains the costs and scope of service. We want you to feel confident in every decision and know exactly what to expect from start to finish.

As a Carrier Factory Authorized Dealer and National Grid Value Plus Installer, we meet the highest standards for training, safety, and product expertise. Our technicians use proven techniques, quality materials, and industry-leading standards to ensure your system runs safely and efficiently. At GEM, we don’t settle for “good enough”; we aim for results that last.

GEM Plumbing Heating Cooling u0026 Electrical service truck exterior

(833) 222-2953

customer and technician interaction

Prevent Future AC Problems With GEM’s Home Comfort Club!

Keeping your home nice and cool this summer isn’t just about responding to issues; it’s also about preventing them in the first place!

The best way to avoid costly repairs and unexpected breakdowns is to keep your air conditioner well-maintained. Regular tune-ups help your system run more efficiently, catch small problems before they turn into big ones, and extend the life of your equipment.

At GEM, our certified HVAC technicians provide thorough seasonal maintenance, cleaning coils, checking refrigerant levels, tightening connections, and testing performance, to make sure your AC is ready for the Rhode Island summer. Give us a call or contact us online today to enroll or to learn more!


Other HVAC Services You May Need


Schedule Air Conditioning Repair in Providence With GEM

Whether you need fast air conditioning repairs or help diagnosing an ongoing cooling issue, GEM is here to help. Our team delivers reliable solutions that restore comfort, improve system performance, and keep your home cool when it matters most.

From minor fixes to complex AC repairs in Providence, every job is backed by decades of experience and a commitment to getting it right the first time.

GEM technician in front of service truck


FAQ

How do I know if my air conditioner needs repair or replacement?

If your AC is more than 10 to 15 years old, breaking down often, or no longer cooling efficiently, it may be time to consider replacement. However, many issues like clogged filters, thermostat problems, or a faulty capacitor can be repaired quickly. GEM’s certified technicians will assess your system and give you honest advice on the most cost-effective option for your home.

Do you offer same-day or emergency AC repair in Providence?

Yes! GEM offers same-day service and 24/7 emergency response across Providence and surrounding neighborhoods. Whether your system stops working at night, on the weekend, or during a heat wave, our team is ready to restore your comfort fast.

How much does air conditioning repair usually cost?

The cost depends on the type of repair and the system’s condition, but GEM provides upfront, transparent pricing before any work begins. We’ll explain every option clearly so you can make the best decision for your home and budget.

What brands and systems does GEM service?

Our NATE-certified technicians are trained to repair and maintain all major AC brands and models. As a Carrier Factory Authorized Dealer, we also offer specialized service and genuine parts for Carrier systems.

Can regular maintenance really prevent future repairs?

Absolutely. Annual maintenance helps your AC run efficiently, reduces wear and tear, and can catch minor issues before they lead to major breakdowns. GEM’s tune-ups include a full inspection, cleaning, and system test to keep your air conditioner reliable and ready for every Rhode Island summer.

Redeem Offer

Your Promotional Selection Has Been Applied!

This field is for validation purposes and should be left unchanged.
Newsletter Signup
This field is hidden when viewing the form