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Heat Pump Services in Rhode Island and Massachusetts

Efficiency and year-round comfort; they’re at the heart of why heat pumps continue to grow in popularity across Rhode Island and Massachusetts.

Heat pumps provide dependable heating in the winter and efficient cooling in the summer, offering the year-round temperature control homeowners need to stay comfortable through New England’s changing seasons.

From installation and replacement to repair and maintenance, give GEM Plumbing & Heating Services, LLC, a call for heat pump services near you!

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Complete Care For Your Heat Pump System

Some issues call for a replacement, while others only require a quick repair.

Your heat pump may need a variety of different services across its lifespan, and GEM is here to make sure you’re always able to get the one you need. Call us today for:

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Heat Pump Repair

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Heat Pump Maintenance

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Heat Pump Installation

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Heat Pump Replacement

You count on your heat pump to be there for you across all four seasons, and GEM is here to make sure it always is. Reach out to our team today to schedule heat pump services in Rhode Island and Massachusetts.

(833) 222-2953

(833) 222-2953

GEM is Near You!

Dealing with heat pump issues can be stressful, but you shouldn’t have to worry about whether or not your HVAC company will get there when they say they will.

At GEM, our technicians live and work right here in the communities we serve, which means help is never far away. With a strong local presence across Rhode Island and Southeastern Massachusetts, we’re able to respond quickly, show up on time, and deliver the dependable service homeowners expect.

Choose GEM to work with a team that knows exactly what you go through, season after season. Call us today to get started!

It’s Easy to Schedule Heat Pump Services with GEM

Heating and cooling problems are stressful enough on their own; scheduling the service you need should be simple and hassle-free!

Here’s how to schedule heat pump services with GEM:

Book heat pump service online or give us a call at a time that works for you. Our friendly, local team is ready to help and answer any questions.

A skilled GEM technician arrives as scheduled, evaluates your heat pump system, and explains your options clearly and honestly.

We complete the service with care and precision so your heat pump runs efficiently and your home stays comfortable in every season.

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(833) 222-2953

Heating Specials & Discounts

Take advantage of our current offers & coupons!

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Save on Energy Upgrades

with GEM and Mass Save® Rebates

Explore Rebates

  • $100 OFF

    Air Scrubber Installation

    $100 OFF – Air Scrubber Installation

    *Cannot be combined with any other offer or discount. One per customer. Residential only. Must be presented at time of service.

  • $500 OFF

    HVAC Install for Seniors & Veterans

    $500 OFF – HVAC Install for Seniors & Veterans

    *Cannot be combined with any other offer or discount. Residential only. Must be presented at time of service.

  • Up to $2,000 OFF

    New Cooling System Install + One Year of Free Home Comfort Club

    Expires:

    05/31/2026

    Up to $2,000 OFF – New Cooling System Install + One Year of Free Home Comfort Club

    *Qualifying equipment only. One per customer. Not to be combined with any other offer not stated here. Residential Only.

  • 5% OFF

    Any Service for Seniors & Veterans

    5% OFF – Any Service for Seniors & Veterans

    *Cannot be combined with any other offer or discount. Residential only. Must be presented at time of service.

  • Up to $1,000 OFF

    Ductless Mini Split Install + One Year of Free Home Comfort Club

    Expires:

    05/31/2026

    Up to $1,000 OFF – Ductless Mini Split Install + One Year of Free Home Comfort Club

    *Qualifying equipment only. One per customer. Not to be combined with any other offer not stated here. Residential Only.

  • Financing

    On Work Over $500

    Financing – On Work Over $500

    *Subject to approved credit. Qualifying equipment and services only. See full disclosures at https://askgem.com/financing/.

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(833) 222-2953

Your Local Heat Pump Company

GEM has served Rhode Island and Southeastern Massachusetts homeowners for decades. Our team understands New England weather and how to design heat pump solutions that perform reliably in every season.

We take the time to explain your options clearly and answer your questions. Our recommendations are based on what’s best for your home, not unnecessary upsells.

With a strong local presence, GEM is able to respond quickly and show up on time. When comfort is on the line, we make getting help easy.

Every home is different, and your heat pump system should be too. We design solutions based on your layout, comfort goals, and energy needs.

GEM offers HVAC, plumbing, electrical, and drain services under one roof. That means fewer contractors to manage and more convenience for you.

Our team treats your home with respect and completes every service with precision. The job is not done until your system is running the way it should.

From installation to ongoing service, GEM is here for the life of your system. Homeowners choose us because they know they can rely on us year after year.

Call (833) 222-2953 to schedule a heat pump installation.

Questions?

Heat Pump Repair

When your heat pump isn’t delivering the comfort you expect, GEM is here to help restore reliable performance.

Our experienced technicians quickly diagnose the issue and provide clear, honest repair options. We work efficiently to minimize disruption and get your system back up and running as quickly as possible. With professional heat pump repairs from our team, you can count on dependable comfort and improved efficiency. 

Here’s how to tell if you need heat pump repairs:

Short cycling can signal sensor issues, airflow problems, or control malfunctions that often require repair.

Excessive frost or ice outside of normal defrost cycles may indicate airflow, refrigerant, or defrost control issues.

Buzzing, clicking, or rattling noises can point to loose components or electrical problems that should be addressed promptly.

If air is blowing but comfort is lacking, there may be issues with airflow, coils, or internal components.

Difficulty changing modes can indicate a reversing valve or control issue that typically requires professional repair.

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(833) 222-2953

Get Pre-Approved Financing

Financing Options
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Heat Pump Installation

Heat pumps are an energy-efficient solution for year-round heating and cooling, and proper installation is key to long-term performance.

At GEM, we design heat pump systems based on your home’s layout, comfort needs, and energy goals. Our technicians handle every step of the heat pump installation process with care and precision. The result is a system that delivers consistent comfort, efficient operation, and reliable performance from day one.

Take advantage of the benefits of installing a new heat pump, including:

Heat pumps provide reliable heating and cooling while using less energy than many traditional systems.

High-efficiency operation can help reduce utility bills without sacrificing comfort.

Properly installed heat pumps deliver even, dependable comfort throughout your home in every season.

Heat pumps rely on electricity and heat transfer, helping reduce emissions and overall environmental impact.

New heat pump systems offer advanced features like variable-speed operation and smart thermostat compatibility for improved comfort and convenience.

Don’t Trust Your Home & Family to Just Anyone.

Book an Appointment

Heat Pump Maintenance

Regular maintenance helps your heat pump operate efficiently and stay ready for every season.

GEM’s heat pump maintenance services are designed to catch small issues early, improve system performance, and extend equipment lifespan. Our technicians perform thorough inspections and fine-tune your system to ensure dependable operation. Routine maintenance also helps reduce the risk of unexpected breakdowns during extreme weather.

Here’s what to expect during regular heat pump maintenance from GEM:

Check major components for wear, damage, or signs of reduced performance.

Remove dirt and debris to support proper airflow, efficiency, and indoor air quality.

Verify wiring, capacitors, and connections are secure and operating safely.

Ensure refrigerant is properly charged to maintain efficient heating and cooling.

Confirm the system switches correctly between heating and cooling modes.

Ensure moisture drains properly to help prevent leaks and water damage.

Test operation and provide clear recommendations to keep your heat pump running reliably year-round.

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The Home Comfort Club

Service plan starting at

$49.99 /mo

All Service Plans

Call (833) 222-2953 to schedule a heat pump installation.

Questions?

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(833) 222-2953

Heat Pump Replacement

Eventually, the time will come when your heat pump is no longer producing the temperatures you need as efficiently or effectively as it once did.

GEM helps you evaluate your current system and select a modern, high-efficiency replacement that fits your home and budget. Our team completes heat pump replacements with minimal disruption and expert craftsmanship. 

You may need to replace your heat pump if you’re noticing issues like:

If your heat pump struggles to maintain comfortable temperatures throughout the year, it may no longer be operating effectively.

Older heat pumps often use more energy to deliver less comfort, making replacement a smarter long-term investment.

When service calls become more frequent or expensive, replacing the system can provide better reliability and peace of mind.

Older models may lack modern efficiency standards, advanced controls, or cold-climate performance features.

If your heat pump is approaching or beyond its expected lifespan, upgrading to a newer system can improve comfort, efficiency, and overall performance.

Call GEM for Heat Pump Services in Rhode Island and Massachusetts!

Bring even, consistent temperatures back to your home with help from GEM.

Our heat pump services, from repair and maintenance to installation and replacement, put your needs first throughout the entire process.

Call GEM today or schedule online to get started with trusted heat pump services in Rhode Island and Massachusetts. We’re ready when you are.

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We’re Here to Help!

Quality, Friendly Service in Southern New England

(833) 222-2953

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Heat Pump FAQs

Do heat pumps work well in cold New England weather?

Yes. Modern heat pumps are designed to perform efficiently in cold climates and can provide reliable heating even during Rhode Island and Massachusetts winters.

Can a heat pump heat and cool my entire home?

In many cases, yes. Heat pumps can be designed to handle whole-home comfort or targeted areas, depending on your home’s layout and system configuration.

Are heat pumps expensive to operate?

Heat pumps are known for their energy efficiency and can be more cost-effective to run than many traditional heating systems, especially when used year-round.

How loud is a heat pump system?

Heat pumps operate quietly compared to many traditional heating and cooling systems, making them a comfortable option for most homes.

Can I replace my existing system with a heat pump?

Many homes can transition from traditional heating systems to a heat pump. A professional evaluation from GEM can help determine the best setup for your home and comfort needs.

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