4.6
Based on 8904 reviews
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Carrier Residential Factory Authorized Dealer
North American Technician Excellence - NATE - Certifying the Finest in HVACR
Mass Save | Heat Pump Installer

Top-Rated Rhode Island & Massachusetts HVAC, Plumbing & Electrical Services

Our family has proudly served the greater Providence area for 75 years. We remain committed to offering high-quality home services in New England.

Skilled employees

Trucks on the Road

Why are GEM Contractors the Best in Southern New England?

  • Multi-licensed technicians
  • Free estimates for new installations
  • Financing available
  • 24/7 service and phone support
  • All your service solutions in one place
  • Same-Day Service

Years in Business

Emergency Service

customer and technician interaction

Peace of Mind, Worry-Free

Maintaining your home can be stressful. Let us help.


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Increased Home Value & Comfort

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Preserve your home’s value, extend your equipment’s life span, and ease your worries with our membership plans.


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You’re Always in Good Hands, 24/7

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Trust us to always send our best local, trained, and screened technicians to your home, no matter the hour.


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Save Money, Do More

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With us, you can spend less money to take better care of your home.


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Around-the-House Maintenance Tune-Ups

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Keep all parts of your home operating at peak efficiency with regular maintenance tune-ups.


What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 8903 reviews
Very happy with professionalism, communication and overall work!
UPDATE:The electrian who came out to adjust my plug and put a cover on another was friendly all were like talking to friends . Thank you to all you guys today .Job well done by all .

UPDATE: Cameron went above and beyond with the least amount of inconvenience for him or myself adjusting the shut off valves for my rianni gas heaters that the city required. Very pleasant and was very informative.

UPDATE : Randy did a awesome job insulating my old fuse box and the sub box they put in i am very pleased and thank you Randy for going above and beyond

We had 2 very old direct vent gas wall heaters replaced. Evan and Steve are the best. They explained everything and did a awesome job for never putting in these Rianni heaters . Kept me informed and answered all my questions and eased my concerns . Couldn't of asked for two better guys. The electrician and his assistant were outstanding with the fact the house was
built in 1925 with older wiring . Chen and his assistant installed 2 dedicated circuit for both heaters to run on and it works out great as now my air conditioner will run on the dedicated circuit this summer. Would recommend all of them for future heating needs .
We had the bathroom one downsized to a smaller unit with no issue what so ever even with them having to remove the bigger one they had put in they were happy to accommodate the issue
Aaron Neil was the plumber who made an emergency visit to do the diagnostics on a second floor AC unit that leaked into a bedroom ceiling. He was excellent, extremely thorough and explained all of the issues in detail. Excellent service!!!
The technician did a great job!
Very satisfied with the work .
The technician was pleasant and respectful of my home.
Repairmen were excellent and also gave me valued info about my mini split system
Excellent, professional service. Good communication, education on problem & resolution. Our problem was handled quickly & Tony was very easy to work with. Thank you
Very knowledgeable and pleasant technician. Nick Yeo answered all questions we had.
Great service
GEM plumbing recently installed a ductless minisplit system in my home. The installers did an excellent job. They were extremely knowledgeable, courteous, and patient. They communicated with me every step of the way and took the time to answer all of my questions. The system is working beautifully. If you are looking for a contractor to install a ductless minisplit system, I highly recommend GEM plumbing.
I do wish it hadn’t been so expensive, but I will say I really did feel like my technician understood what he was doing. He was knowledgeable and professional. He explained things well and I’d be happy to work with him again.
William (Bill) and Antony arrived promptly and serviced my boiler system – everything is up and running smoothly (and the hot water is back).!
Dory was friendly, respectful, and went above and beyond!
Omar did an excellent job installing our central air conditioning system. Very efficient and friendly. He got the system up and running quickly and had a great attitude. Kept the house neat while cutting holes in the ceiling for vents. An all around positive experience.
Steve R was amazing and was super helpful and kind 10/10 would welcome back!!
Eliceo from Gem is a professional skilled technician. He explained the installation process and was organized and neat.
Very efficient and focused. They were in and out in no time.
Great job. Very helpful explaining what the problem and what to expect from the repair. Highly recommend Gem.
Walter and Anthony did a great job!
1st time using GEM for plumbing. Process was smooth, the workers were professional and diligent and kept me up to date the entire process. I highly recommend their services
Right on time, very knowledgeable about the issues I had. Great job fixing the leaks I had at home. No doubt I would recommend their service. Thank you Abraham.
Nice people, quick to respond and knowledgeable. Highly recommend them for emergencies. William T. was great, thank so much
First maintenance on our Generac. All went very smoothly!! Arrived within timeframe provided and even informed on actual arrival that day!
Very polite gentleman who went right to work, provided an update once maintenance was completed and explained basic process performed.
David S, our GEM technician was on time, respectful of our home and provided us with a thorough explanation of our GEM service contract and the scope of work completed and recommended. I would highly recommend him again!
Alec and Scott made quick work of what turned out to be a simple solution. Very efficient, pleasant and explained the issue and recommendation clearly.
Both service calls to my house were with Nick, and I can't say enough good things about him. He's professional, courteous, communicative, and thorough. My only hiccup with Gem has been conflicting information from the office, but even with hiccups the staff have been professional and friendly. Thank you, Gem! You're the best, Nick!

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