October Is Breast Cancer Awareness Month

Proceeds of New Installations to Benefit The Gloria Gemma Breast Cancer Research Foundation

Expert AC Installation Services in Waltham

Your home should feel comfortable no matter how hot it gets outside.

From the South Side to Pigeon Hill and neighborhoods throughout Waltham, reliable air conditioning makes your home livable when Middlesex County temperatures climb.

When your system can’t maintain the comfort you expect, it’s time for an upgrade. At GEM Plumbing & Heating Services, LLC, we solve cooling problems. Our licensed HVAC team assesses your needs, recommends the right system, and handles every installation with precision.

You get dependable performance backed by 75+ years of service to Middlesex County families. Call us today about air conditioning installation in Waltham.

(833) 222-2953

GEM Technicial Inside Van


(833) 222-2953

We’re Right in the Neighborhood!

GEM knows Waltham and the surrounding Metro West area.

From homes near Brandeis University to properties in Cedarwood, the Highlands, and throughout Waltham, we’ve been serving this Middlesex County community for generations. We understand Metro West summers and what it takes to keep homes comfortable when Massachusetts heat arrives. When you choose GEM for air conditioning installation in Waltham, you’re working with a team that’s served the area since 1949.


Skilled employees

Trucks on the Road

Years in Business

Emergency Service


Stress-Free AC Installation Process

GEM manages everything from consultation to completion, making your air conditioning installation in Waltham simple and efficient. Our streamlined process removes the uncertainty from upgrading your cooling system.

A licensed technician assesses your Waltham home’s cooling needs and provides transparent pricing with zero surprise charges or hidden fees.

We help you choose the ideal air conditioning system based on your home’s size, layout, efficiency goals, and budget.

Our certified team installs your new AC with precision, ensuring optimal performance and efficiency from day one.

Before we leave, we thoroughly test your system to verify proper operation and explain basic maintenance.

Female Gem Plumbing u0026 Heating employee sitting at a desk smiling

(833) 222-2953


What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 9508 reviews
Joanne Bennett
8 hours ago
Exceptional service from GEM. Douglass is absolutely the best !!! … will use them again. Thank You!
buddy croce
9 hours ago
Workers were polite and knowledgeable. They diagnosed the problem right away. And we're able to repair it same day.
August 27 2025 . Another excellent yearly electrical plumbing , & heating checkup by Eric Governo , Brody Lott , Aiden Cunningham and crew. Thanks! Aug 2025 – Excellent service by Jacob and his coworker . Yearly maintenance on our Generator . Great service as always . Routine maintenance appointment for our boiler . Highly recommended . 2025- same great service for our routine maintenance for our central air unit. May 14, 2026 – great yearly central air maintence by Joe and Anthony . Professional and helpful explaining the inspection they preformed August -18 2026 – we had our yearly maintence for our generator . Aiden was the Gem tech that came out and did the yearly maintence. Aiden was excellent answering all my questions regarding the generator . Was a pleasure having Aiden serviced our yearly generator maintenance August 21-2026. Gem tech Richard stopped by today to go over a couple of issues with our central air unit . Excellent visit and service . August 28 2026 – another great professional visit today by ( Senior ) Joseph . Our central air went down and was fixed in less than 24 hours . Thanks again ! Oct 1 2026 – Erikson M and Demetris arrived to inspect my furnace for its yearly tune up . Another excellent professtional visit. Thank You !
Kate Kelley
1 day ago
I had a plumbing emergency today & GEM had a guy on my doorstep within 1/2 hour. I couldn’t even get a return phone call from anyone else. Excellent service!
Robert Smith
1 day ago
Christopher was efficient and courteous and completed my boiler and split unit heat annual maintenance quickly. Highly recommended!
Maureen Walsh
1 day ago
Rainey was excellent . He explained why my system failed and explained what a new system would cost . We agreed to replace our furnace which was 24 years old . Rainey and Pedro showed up at 8 and before 4 I had a new furnace installed and the old one hauled away .Easily explained all the process , he was excellent
Kate Pomert
1 day ago
the price put me in sticker shock …..but the work was exceptional. they did a great job and explained to me what they did.
Buck Bruce
1 day ago
Seemed very knowledgeable and very informative. Friendly service as well.
Jim Harrod
1 day ago
I was thoroughly impressed with the superb HVAC maintenance service I received from David Santiago and trainee, Kevin today! Before David and Kevin arrived I was very disappointed with having had my original service date rescheduled to what I thought were spurious reasons? In fact David and Kevin arrived after the designated rescheduled date and time today. GEM's communication was excellent throughout and their people seemed genuine and concerned. When David and Kevin arrived it turned the whole situation around. They could not have been more professional and knowledgable! I am now firmly committed to GEM and their Home Comfort maintenance program.
Maren Stack
1 day ago
Professional, informative, and reliable!
Malek Askar
2 days ago
We just had our heating system replaced. We went from forced hot water system to a central heating and air conditioning system done by GEM plumbing and heating company We had Omar and Michael work in our home for 5 days they installed all the ductwork, the furnace and the condenser. These guys were very professional, kind, clean and informative throughout the whole install every day they explaind what they did and what is the expectation for the next day. Today was the last day they walked me through the whole system, how to change the filter how to operate the new thermostat and what to look for when things are not working properly. I say thank you to the whole team from planing to done, all went great to expectations
Donna Rubinate
2 days ago
Erickson was great. Efficient, friendly and through. Very professional
Dawn Riall
2 days ago
Ryan and his crew were excellent. They were very knowledgeable and took the time to explain things to me. They were helpful and looked for alternatives for my situation. Not looking to simply make a buck and drive up the bill. Even went out of their way to clear way the awful spiders and buckets of water. Would highly recommended Ryan and Gem. Thank you.
Perfect call: rapid diagnosis and plan for repair
Jillian Johnson
2 days ago
Responsive. Organized. Tracks warranties and sets up maintenance schedule.. Various experience levels for specific jobs. Quality work. Pricier but worthy.
Nelson did a great job
On time, friendly, professional and thorough testing and maintenance of old gas boiler and hot water heater, tested all radiators. Great communication about exact arrival time and throughout the process. GEM has well trained professionals. Excellent service as part of my maintenance contract.
Mary Maltezos
2 days ago
Both techs were very professional and answered any questions we had. Also showed us how ro replace humidifier filter when needed. Worked steadily, cleaned furnace and replaced parts requested.
Our service rep Rainey was very professional knowledgeable and described the work and process of how GEM works in an easy to understand way. This was our first time using gem and we had a great experience
AXS441 GM
2 days ago
9-30-26 Excellent! Extremely detailed and thorough. Explained all actions clearly, and very pleasant, and knowledgeable. Very impressed and hope to receive his services in the future. Thank you, A ———————- For Friday. Aug. 21, 2026 by John Excellent!! He checked all vents and 2 air handlers To track locations of Freon. Determined proper pressure levels and other settings were ok but not cooking. Very thorough and knowledgeable. Since performed all these checks, Can he return to finish his work!!! Thank you, Ayres Services were related to lg heat pump, Not items that follow… And price not determined not finished..
Alice Wood
2 days ago
Cane same day, very efficient and great helpful hints, very personable
Thanks to Nehemias and Partner for a great job routine maintaining of my hvac system!
Paul Allen
3 days ago
Great customer service
Heidi Gobeille
3 days ago
Colin was so helpful and efficient. Highly recommend
Cp School
3 days ago
Courteous, knowledgeable and prompt service!

GEM technician portrait in front of GEM service truck

(833) 222-2953

Warning Signs It’s Time for AC Replacement in Waltham

Your air conditioner provides clear signals when replacement makes more sense than another repair.

These warning signs tell you it’s time to consider new air conditioning installation in Waltham.

Air conditioners typically perform reliably for 12 to 18 years before natural efficiency decline begins. Equipment exceeding this age develops problems more frequently and costs more to operate. When your system passes 15 years, replacement usually delivers better long-term value. Modern systems incorporate technology that achieves superior cooling with reduced energy consumption, improving both comfort and monthly costs for Waltham homes.

Your air conditioner shouldn’t operate continuously just to maintain barely adequate temperatures. When your system runs all day but rooms stay warm, it’s telling you it can no longer meet your cooling demands. This constant operation wastes energy while failing to deliver proper comfort. Professional air conditioning installation in Waltham provides properly sized equipment that maintains consistent temperatures throughout your home without excessive runtime.

Grinding, squealing, or banging sounds signal serious mechanical deterioration developing inside your equipment. These noises indicate components breaking down or mounting stress that escalates with continued use. What begins as occasional noise typically accelerates toward complete breakdown. Replacement solves these issues permanently while giving you quiet, reliable cooling backed by modern technology and warranty protection.

When you’re scheduling AC repairs season after season, you’re maintaining failing equipment. Repair costs accumulate without solving fundamental problems. Aging systems develop cascading issues where each fix only postpones the next breakdown. Air conditioning installation in Waltham ends this expensive pattern and delivers the reliable cooling your Middlesex County home deserves.

We Install All Types of Air Conditioners in Waltham

Every Waltham home has unique cooling requirements, and GEM offers energy-efficient systems to match your needs.

Whatever solution works best for your property, you’ll get expert recommendations, professional installation in Waltham, and lasting reliability from Massachusetts’ most trusted HVAC team.

For comprehensive whole-home cooling, central air systems maintain even temperatures in every room. GEM installs high-efficiency central air conditioning in Waltham that integrates with your existing ductwork, providing quiet operation, lower energy costs, and consistent performance. These systems are ideal for Waltham’s single-family homes and deliver reliable comfort throughout your entire living space.

Heat pumps provide both cooling and heating in one efficient system, reducing energy bills year-round. Modern heat pumps operate effectively even during New England winters, making them an excellent choice for Waltham homeowners. As a Mass Save® Heat Pump Installer, GEM helps you access rebates and incentives when you upgrade to heat pump installation in Waltham, making this efficient technology more affordable.

Ductless mini-splits cool specific rooms without requiring ductwork installation. These systems offer flexible zoning control, whisper-quiet operation, and exceptional efficiency. They’re perfect for Waltham homes with additions, finished spaces, or rooms where installing traditional ductwork isn’t practical.

GEM: Proud to be Waltham’s Trusted AC Installation Company Since 1949

When Middlesex County heat and humidity arrive in Waltham, your home should provide the cool sanctuary you need.

We’re proud to help families from Moody Street to neighborhoods throughout this Metro West community with all of their air conditioning installation needs.

We’ve served Waltham and surrounding Metro West communities for generations, treating every customer with care and respect. GEM brings proven expertise and modern technology to every AC installation, delivering systems built for lasting performance.

With one of the largest service fleets in New England, we’re always nearby when you need us. GEM provides same-day service and efficient air conditioning installation in Waltham to keep your home comfortable without extended delays.

Our NATE-certified professionals bring the highest level of training and care to every job. We treat your property with respect, prioritize your safety and comfort, and ensure every installation meets exacting standards for performance and reliability.

As a Mass Save® Heat Pump Installer, Carrier Factory Authorized Dealer, and National Grid Value Plus Installer, GEM helps you access valuable rebates and incentives when installing energy-efficient cooling systems. We simplify the savings process while upgrading your comfort.

Our Home Comfort Club maintains your AC in peak condition through regular inspections, tune-ups, and exclusive member benefits. It’s the simplest way to protect your investment and ensure reliable comfort throughout every season.

Smart thermostat installation by GEM HVAC technician

(833) 222-2953


customer and technician interaction

Our GEM Family Cares for Your System’s Entire Life

Your air conditioner works hard every summer. Regular maintenance keeps it running efficiently, quietly, and reliably for years to come.

Our Home Comfort Club makes maintenance easy with annual tune-ups, priority scheduling, and discounts on repairs. We catch problems before they become emergencies and keep your system running the way it should, year after year.


Contact GEM for New Air Conditioner Installation Services in Waltham

Don’t wait for your system to fail completely.

GEM’s licensed HVAC team stands ready to install the ideal air conditioning system for your Waltham home and the surrounding Metro West area. With same-day availability, flexible financing, and 75+ years of trusted local service, we make it easy to reduce energy costs and enjoy lasting comfort all summer long. Call or contact us online now to schedule your consultation!

GEM technician in front of service truck


Other HVAC Services You May Need


Air Conditioner Installation FAQs

What brands of air conditioners does GEM install?

As a Carrier Factory Authorized Dealer, GEM installs top-quality Carrier systems known for durability and performance. We also service and replace most major brands, ensuring you get the best fit for your home and budget.

Can GEM install air conditioning in Waltham homes near Brandeis or Bentley?

Absolutely. Properties throughout Waltham, including neighborhoods near both universities, often have varied layouts and requirements, making professional assessment essential for air conditioning installation in Waltham. GEM specializes in finding the right solution for your specific property.

How soon can I schedule my AC installation in Waltham?

With our 500-truck fleet and local Massachusetts team, GEM often provides same-day or next-day installation. Call our customer care team or book online to schedule your free estimate and get comfortable fast.

What size air conditioner does my Waltham home need?

The right AC size depends on your home’s square footage, layout, insulation, and sun exposure. Properties include everything from historic homes to modern residences, meaning each home has different requirements for air conditioning installation in Waltham. GEM’s licensed HVAC technicians perform a detailed load calculation to ensure your system is perfectly sized for maximum comfort and efficiency.

Are rebates available for AC systems in Waltham?

Yes! GEM participates in programs through National Grid and Mass Save® to help you access rebates and special financing for high-efficiency air conditioners and heat pumps. Our team helps you apply and maximize your savings.

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