Installing Traditional and Tankless Water Heaters

From the dishes to showers, hot water plays an important role in daily life.

A quality water heater provides you with the hot water your home needs while keeping energy usage low. At GEM Plumbing & Heating Services, LLC, we help homeowners choose and install the right water heater for their homes. Reach out to GEM today to schedule your water heater installation in Rhode Island and Massachusetts.

(833) 222-2953

Male plumber inspecting a water heater.


(833) 222-2953

Need a New Water Heater? We’re in Your Area!

Homeowners across Rhode Island and Massachusetts know they can count on GEM for all their plumbing needs so when it comes to water heaters, it’s no different!

We have a team of plumbers and a fleet of fully stocked trucks ready to help serve your home. We’re proud to serve your area, and we’re committed to providing prompt, reliable water heater installation you can trust so you’re never left without the hot water your home depends on. Give us a call today to get started!


Skilled employees

Trucks on the Road

Years in Business

Emergency Service


An Easy-to-Follow Installation Process

Water heater problems can be complicated; scheduling the help you need, though, shouldn’t be. At GEM, we developed a 4-step process to bring hot water back to your home. Here’s how to get started with GEM:

Book online or give us a call to schedule a time that works for you. With same-day availability whenever possible, getting help is quick and convenient.

A GEM technician visits your home to assess your hot water needs and existing system. We explain your options clearly and help you choose the right traditional or tankless water heater for your household.

Your new water heater is installed with care and precision, ensuring proper connections, safe operation, and optimal performance. We treat your home with respect and clean up when the job is done.

We test your new water heater, make sure everything is running smoothly, and answer any questions you may have. You’re left with reliable hot water and the confidence that GEM is here if you need us.

Female Gem Plumbing u0026amp; Heating employee sitting at a desk smiling

(833) 222-2953

What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 9475 reviews
Brian Selby
17 hours ago
Nice people to work with. Aaron was knowledgeable.
Raymond Kingston
24 hours ago
Eaven though I was very specific what toilet I wanted they put the wrong one in.
Stephen was great. Got our heating system controls to work. Friendly & efficient.
Mike D
2 days ago
The GEM techs were outstanding. They arrived early and did a thorough evaluation of our heating system. We. Have been very please with the professionalism, courtesy, and timely service GEM has provided us in the past and today. We are pleased we secured the maintenance plan. It is nice to know your home will be well protected. 5 stars+. Thank you.
joyce jozwicki
2 days ago
Workers were capable, efficient, polite, and friendly. A pleasure to work with
peter talbot
2 days ago
Very nice man and very efficient
Hiram Rodriguez
2 days ago
My water dies last night and GEM had a tech on call that came over assessed the situation and emptied the tank to avoid further issues . This morning the installation team arrive early, explained what could be done and went about replacing my tank. It was a smooth process which was appreciated given the circumstances. The techs were great and very personable. The left the site clean and made sure I was all set before leaving.
AM Johnson
3 days ago
Always reliable , professional and excellent customer service.
Bill Carey
3 days ago
Very pleasant and informative. Obviously is positive about Gem. Because of associates like Eric I’m also positive about Hem
Ed Foti
4 days ago
Colin was exceptional. Explained what the problem was and he worked very hard to fix the problem. Also discussed options going forward. Terrific young man.
Professional, thorough, reliable and knowledgeable. I’m glad I chose Gem and will be working with them in the future.
donald dionne
4 days ago
As always, the technicians do a wonderful job and they’re friendly. The only thing I can say negative it’s overpriced and maybe give a better discount to seniors that are retired
Ed Arms
5 days ago
Gem techs redid intake & exhaust venting to improve appearance of difficult installation.
David Polishook
1 week ago
No repair was performed at this time I had to pay a diagnostic fee.
We had a new furnace installed today and the guys were great professional cleaned up after them self they were very informative they took all waste involved in the job and I will use gem again in the future
Ruth Ruth
1 week ago
Tom was very helpful discussing the pump and using the bypass system. we’re under contract
Karen Bell
1 week ago
Friendly, professional and informative. Answered all my questions.
Joseph Hoffman
1 week ago
Douglas has been to my house before. He is a very exceptional technician and I have confidence in his recommendations. Joe Hoffman
winnie uniacke
1 week ago
Once again, Gem to the rescue! My well pump failed but Gem didn’t. I have used Gem Plumbing for several years and have consistently been impressed with their service. They have responded quickly to a variety of emergencies and projects, including repairing my well, installing a hot water heater, replacing my electrical panel, and repairing my generator. In every case, their technicians arrived promptly, acted professionally, accurately diagnosed the problem, and successfully completed the repair. Their workmanship has been reliable, and their communication has always been clear and straightforward. It’s reassuring to have a company like Gem Plumbing that I can count on when something unexpected happens. I highly recommend them to anyone looking for responsive, professional, and dependable
edward anderson
1 week ago
That the technician was very thorough and very pleasant. I enjoyed his knowledge. Five stars are good for me.
I Schofield
1 week ago
Technicians were on time; very polite and professional and quickly resolved my issue. Will utilize their services again.
Aaron was very polite and explained everything well. Installed new system and took away the old one. It was quick and painless. Thank you Aaron.
David was great…friendly and knowledgeable.
Jeanine
1 week ago
Technician was knowledgeable, courteous and thorough. Took time to explain what was done for service.
Quick service and found a problem before it had a chance to fail. Thanks !


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(833) 222-2953

Traditional Vs. Tankless: What to Consider

When the time comes to install a new water heater, one of the first choices you’ll need to make is whether you want a traditional or tankless water heater.

Here’s what to consider:

The number of people in your home and how often hot water is used at the same time play a big role in your decision. Larger households or homes with multiple bathrooms may benefit from tankless systems that provide continuous hot water, while smaller households often find traditional tanks meet their needs just fine.

Tankless water heaters are known for their energy efficiency because they heat water only when it’s needed. Traditional water heaters may have lower upfront costs, but they continuously store and reheat water, which can lead to higher energy usage over time.

Traditional water heaters are typically more affordable to install, making them a popular choice for budget-conscious homeowners. Tankless systems often cost more upfront but can provide long-term savings through reduced energy bills and a longer system lifespan.

Tank water heaters require dedicated space to store heated water, which can be a concern in smaller homes or utility rooms. Tankless water heaters are compact and wall-mounted, making them a great option when space is limited.

Signs to Install a New Water Heater

No water heater will last forever.

Over the years, wear and tear can catch up with the system, causing you to replace it with a newer model. At GEM, we’ll help you determine when that time comes so you can install a new system before the old one fails. Look out for signs to install a new water heater, such as:

Most traditional water heaters have a limited lifespan. If your system is nearing or past this range, replacement can help you avoid unexpected breakdowns.

Running out of hot water too quickly or dealing with fluctuating temperatures may mean your system is no longer working efficiently. This is often a sign that internal components are wearing out.

Discolored water coming from your hot taps can indicate corrosion inside the tank. Once rust starts forming, failure may not be far behind.

Our Water Heater Services

GEM offers a complete range of water heater services to meet your needs. Here’s how we can help:

  • Water heater installation: If you’re building a new home or switching to a different type of water heater, our licensed plumbers will ensure your new unit is connected correctly and calibrated for optimal performance.
  • Water heater repair: Lukewarm or discolored water shouldn’t be ignored. Call our repair experts to diagnose and fix any issue quickly.
  • Water heater replacement: If your water heater is over 10 years old or has become unreliable, we’ll help you select and install a replacement that fits your needs and budget.
  • Water heater maintenance: Regular maintenance extends the life of your water heater and helps avoid costly repairs. Our maintenance includes flushing the tank, checking connections, and ensuring everything runs smoothly.
  • Tankless water heater services: Installation, replacement, repair, and maintenance from GEM ensure your tankless system provides endless hot water without a hitch.

Proud to be Your Choice for Water Heater Installation Services in Rhode Island and Massachusetts

Choosing a plumber is a big choice, and we don’t take it lightly when you decide to work with GEM. We understand how stressful it can be when the hot water goes out or when you run into any other plumbing issues.

We’re here to help you make the right choices and feel confident in your water heater installation from start to finish. With clear guidance, dependable service, and a team that puts your comfort first, GEM is ready to restore reliable hot water to your home when you need it most.

Serving Rhode Island and Massachusetts since 1949, GEM understands the homes, systems, and seasonal challenges unique to the area.

With same-day availability whenever possible and a large fleet on the road, help is always close when you need it most.

GEM’s plumbers are highly trained, professional, and respectful of your home, delivering quality work you can feel confident about.

We explain your options in straightforward language so you can make informed decisions—no pressure, no surprises.

From plumbing to HVAC, GEM makes it easy to care for your entire home with one trusted provider.

Homeowners continue to choose GEM because we stand behind our work and put people first, building long-term relationships, rather than just one-time fixes.

White instant water heater installed with circuit breaker on the wall of bathroom with free copy space. Safety first concept.

(833) 222-2953


customer and technician interaction

Our GEM Family Cares for Your System’s Entire Life

Your homes HVAC, plumbing and electrical systems work hard all year. Regular maintenance keeps it running efficiently, quietly, and reliably for years to come.

Our Home Comfort Club makes maintenance easy with annual tune-ups, priority scheduling, and discounts on repairs. We catch problems before they become emergencies and keep your home’s systems running the way they should, year after year.


Work With GEM for Water Heater Installation Service in Rhode Island and Massachusetts

Need a new water heater? Let GEM help!

Whether you’re looking for a tankless or traditional model, GEM is here to help with expert care and professional installation. Give us a call today for traditional and tankless water heater installation services near you!

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Water Heater Installation FAQs

How do I know if I need a new water heater or just a repair?

If your water heater is older, leaking, producing rusty water, or no longer providing consistent hot water, replacement may be the better option. A GEM technician can assess your system and help you decide what makes the most sense for your home.

How long does water heater installation take?

Most water heater installations can be completed in a single visit. After evaluating your home and system, our team works efficiently to restore hot water as quickly as possible.

Should I choose a traditional or tankless water heater?

The right choice depends on your household’s hot water usage, space, and budget. GEM explains the pros and cons of each option and helps you choose the best system for your needs.

Do you offer financing for water heater installation?

Yes. GEM offers flexible financing options to help make installing a new water heater more affordable. Our team can walk you through available plans and help you determine if you qualify.

Does GEM provide maintenance after installation?

Absolutely. Through GEM’s Home Comfort Club, homeowners can receive routine maintenance, priority service, and added savings to help keep their water heater running efficiently for years to come.