Installing Traditional and Tankless Water Heaters

From the dishes to showers, hot water plays an important role in daily life.

A quality water heater provides you with the hot water your home needs while keeping energy usage low. At GEM Plumbing & Heating Services, LLC, we help homeowners choose and install the right water heater for their homes. Reach out to GEM today to schedule your water heater installation in Rhode Island and Massachusetts.

(833) 222-2953

Male plumber inspecting a water heater.


(833) 222-2953

Need a New Water Heater? We’re in Your Area!

Homeowners across Rhode Island and Massachusetts know they can count on GEM for all their plumbing needs so when it comes to water heaters, it’s no different!

We have a team of plumbers and a fleet of fully stocked trucks ready to help serve your home. We’re proud to serve your area, and we’re committed to providing prompt, reliable water heater installation you can trust so you’re never left without the hot water your home depends on. Give us a call today to get started!


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An Easy-to-Follow Installation Process

Water heater problems can be complicated; scheduling the help you need, though, shouldn’t be. At GEM, we developed a 4-step process to bring hot water back to your home. Here’s how to get started with GEM:

Book online or give us a call to schedule a time that works for you. With same-day availability whenever possible, getting help is quick and convenient.

A GEM technician visits your home to assess your hot water needs and existing system. We explain your options clearly and help you choose the right traditional or tankless water heater for your household.

Your new water heater is installed with care and precision, ensuring proper connections, safe operation, and optimal performance. We treat your home with respect and clean up when the job is done.

We test your new water heater, make sure everything is running smoothly, and answer any questions you may have. You’re left with reliable hot water and the confidence that GEM is here if you need us.

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(833) 222-2953

What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 8512 reviews
Very professional and thorough. Serviced not only my mini-split but my air conditioner and checked my furnace and changed it's filter. Very happy.
The folks at Carmine's/GEM always do a great job👍 Anthony Pena did a great job checking the gas dryer connection and valve. Made sure everything was working properly and that there were no leaks.
Joan Martinez came to my house on an emergency call when my furnace/boiler broke down at 1 am. He diagnosed the issues and unfortunately I needed a new system. GEM installed the new system over the next two days. Everyone on the crew was excellent. I signed up for GEM’s maintenance program because if I had previously it would have prolonged the life of my furnace/boiler. Today Joan Martinez returned to do routine maintenance on my mini splits. He was very thorough and made sure the units are ready for the summer season. I highly recommend and trust Joan Martinez for any job.
Brody you were terrific! So knowledgeable. Appreciate that he showed what might be needed in the future. Thanks Gem Plumbing for sending him. Thanks for coming out Steve and servicing air conditioning and cleaning splits replacing filters as well as making sure it all works. I appreciate the prompt and friendly service. Sincerely I've
Anthony did a great job. He was very professional, friendly, and explained to us what he found and what was needed. Excellent service! Thank you!
Services were very good. Technician was very polite, respectful and knowledgeable. I was very pleased.
Thoughtful and shared every step.
David was friendly and knowledgeable.
Very good experience. Quality work, and professional.
David was very thorough and patient. He was determined to get us a resolution and even ensured he taught us on best practices and troubleshooting techniques.
Although, we had to drop a lot of money today. We are very appreciative of David Santiago and Colin D. David explained everything that was wrong with our system. Even tried to find a way to fix the disaster. Even though we both knew, it wasn't worth it. That's where Colin come in and broke the heart breaking news but helped us find options and worked with us. With that we are VERY thankful for you both! GEM has a life long customer. Thanks guys.
Alex did a great job and most importantly, gained the confidence of my wife. Not an insignificant accomplishment in the middle of major repairs that required shutting off water and not flushing toilets, etc. Thanks Alex!
Anthony from Carmine’s arrived in the time slot given to me. He was very professional, knowledgeable and had a great disposition. Anthony was also very patient and answered the countless questions I had. I would definitely recommend Anthony Pena and Carmine’s for any issues regarding your plumbing needs, and more.
Technician was very knowledgeable, professional and thorough. I was extremely pleased with his service.
Techs were very informative- helpful and thorough
The GEM plumbers were fantastic. They hooked up a new spigot and a back flow preventer for the drip irrigation system I will have installed soon. They explained everything, they were fast and respected my home during the job. I highly recommend GEM for your next plumbing repair or upgrade.
Gem is the most efficient and well organized company i have ever done business with ii the past 5 years. professional at all levels
Came in for one issue but ended up dealing with a different issue and was fixed same day
Douglas was great. Accommodated our grandkids naps. Friendly & efficient.
Quick, thorough, cost-effective services!
Prompt courteous service. Highly recommend Gem!
Joan with Gem Plumbing and Heating was professional, knowledgeable, and did excellent work. He replaced our tankless water heater pump and explained everything very clearly. We really appreciate his expertise and would definitely recommend him!
The best ,very professional spent time and explained everything. Aaron was extremely nice and knowledgeable . The most important thing is he fixed the problem that another company didn’t. I am a true believer and signed up to be a. Member for on going maintenance.
I have been looking for a quality heating and plumbing company for some time. Gem is it.
Great timely service
Dave and Kyle are extremely knowledgeable on these water systems. Dave found the problem right off the bat. We are pleased that experienced people work for your company.


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(833) 222-2953

Traditional Vs. Tankless: What to Consider

When the time comes to install a new water heater, one of the first choices you’ll need to make is whether you want a traditional or tankless water heater.

Here’s what to consider:

The number of people in your home and how often hot water is used at the same time play a big role in your decision. Larger households or homes with multiple bathrooms may benefit from tankless systems that provide continuous hot water, while smaller households often find traditional tanks meet their needs just fine.

Tankless water heaters are known for their energy efficiency because they heat water only when it’s needed. Traditional water heaters may have lower upfront costs, but they continuously store and reheat water, which can lead to higher energy usage over time.

Traditional water heaters are typically more affordable to install, making them a popular choice for budget-conscious homeowners. Tankless systems often cost more upfront but can provide long-term savings through reduced energy bills and a longer system lifespan.

Tank water heaters require dedicated space to store heated water, which can be a concern in smaller homes or utility rooms. Tankless water heaters are compact and wall-mounted, making them a great option when space is limited.

Signs to Install a New Water Heater

No water heater will last forever.

Over the years, wear and tear can catch up with the system, causing you to replace it with a newer model. At GEM, we’ll help you determine when that time comes so you can install a new system before the old one fails. Look out for signs to install a new water heater, such as:

Most traditional water heaters have a limited lifespan. If your system is nearing or past this range, replacement can help you avoid unexpected breakdowns.

Running out of hot water too quickly or dealing with fluctuating temperatures may mean your system is no longer working efficiently. This is often a sign that internal components are wearing out.

Discolored water coming from your hot taps can indicate corrosion inside the tank. Once rust starts forming, failure may not be far behind.

Our Water Heater Services

GEM offers a complete range of water heater services to meet your needs. Here’s how we can help:

  • Water heater installation: If you’re building a new home or switching to a different type of water heater, our licensed plumbers will ensure your new unit is connected correctly and calibrated for optimal performance.
  • Water heater repair: Lukewarm or discolored water shouldn’t be ignored. Call our repair experts to diagnose and fix any issue quickly.
  • Water heater replacement: If your water heater is over 10 years old or has become unreliable, we’ll help you select and install a replacement that fits your needs and budget.
  • Water heater maintenance: Regular maintenance extends the life of your water heater and helps avoid costly repairs. Our maintenance includes flushing the tank, checking connections, and ensuring everything runs smoothly.
  • Tankless water heater services: Installation, replacement, repair, and maintenance from GEM ensure your tankless system provides endless hot water without a hitch.

Proud to be Your Choice for Water Heater Installation Services in Rhode Island and Massachusetts

Choosing a plumber is a big choice, and we don’t take it lightly when you decide to work with GEM. We understand how stressful it can be when the hot water goes out or when you run into any other plumbing issues.

We’re here to help you make the right choices and feel confident in your water heater installation from start to finish. With clear guidance, dependable service, and a team that puts your comfort first, GEM is ready to restore reliable hot water to your home when you need it most.

Serving Rhode Island and Massachusetts since 1949, GEM understands the homes, systems, and seasonal challenges unique to the area.

With same-day availability whenever possible and a large fleet on the road, help is always close when you need it most.

GEM’s plumbers are highly trained, professional, and respectful of your home, delivering quality work you can feel confident about.

We explain your options in straightforward language so you can make informed decisions—no pressure, no surprises.

From plumbing to HVAC, GEM makes it easy to care for your entire home with one trusted provider.

Homeowners continue to choose GEM because we stand behind our work and put people first, building long-term relationships, rather than just one-time fixes.

White instant water heater installed with circuit breaker on the wall of bathroom with free copy space. Safety first concept.

(833) 222-2953


customer and technician interaction

Our GEM Family Cares for Your System’s Entire Life

Your homes HVAC, plumbing and electrical systems work hard all year. Regular maintenance keeps it running efficiently, quietly, and reliably for years to come.

Our Home Comfort Club makes maintenance easy with annual tune-ups, priority scheduling, and discounts on repairs. We catch problems before they become emergencies and keep your home’s systems running the way they should, year after year.


Work With GEM for Water Heater Installation Service in Rhode Island and Massachusetts

Need a new water heater? Let GEM help!

Whether you’re looking for a tankless or traditional model, GEM is here to help with expert care and professional installation. Give us a call today for traditional and tankless water heater installation services near you!

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Water Heater Installation FAQs

How do I know if I need a new water heater or just a repair?

If your water heater is older, leaking, producing rusty water, or no longer providing consistent hot water, replacement may be the better option. A GEM technician can assess your system and help you decide what makes the most sense for your home.

How long does water heater installation take?

Most water heater installations can be completed in a single visit. After evaluating your home and system, our team works efficiently to restore hot water as quickly as possible.

Should I choose a traditional or tankless water heater?

The right choice depends on your household’s hot water usage, space, and budget. GEM explains the pros and cons of each option and helps you choose the best system for your needs.

Do you offer financing for water heater installation?

Yes. GEM offers flexible financing options to help make installing a new water heater more affordable. Our team can walk you through available plans and help you determine if you qualify.

Does GEM provide maintenance after installation?

Absolutely. Through GEM’s Home Comfort Club, homeowners can receive routine maintenance, priority service, and added savings to help keep their water heater running efficiently for years to come.