New High-Efficiency Hot Water System + One Year of Free Home Comfort Club

Technician looking over a gas furnace with a flashlight before cleaning it.

Keep Your Furnace Running Strong with Expert Maintenance

A reliable furnace starts with reliable care. With GEM Plumbing & Heating Services, LLC, keeping your heating system in top shape is simple, affordable, and worry-free.

You want your home to stay warm through the coldest days. You need scheduling that fits your life, not ours. You want experts who actually know furnaces so your system runs right all winter. Our thorough tune-ups prevent breakdowns, improve efficiency, and give you that peace of mind.

Whether your furnace is new or nearing replacement, you get honest service from our GEM family. We’ve been serving neighbors across Rhode Island and Massachusetts since 1949, treating your home with the care we’d give our own. Schedule your tune-up today and stay comfortable all winter.

(833) 222-2953


GEM Offers Professional Furnace Maintenance in Your Neighborhood!

Nothing’s more important than keeping your home warm and safe during the chilly New England winters.

GEM is here to help with skilled technicians, trucks throughout Massachusetts and Rhode Island, over 75 years of experience, and emergency service when you need it most.

We’ll inspect all parts of your heating system to make sure it’s running at its best all winter.

(833) 222-2953


Skilled employees

Trucks on the Road

Years in Business

Emergency Service


What’s Included in a GEM Furnace Tune-Up

When you schedule furnace maintenance with GEM, you get more than a quick inspection.

Here’s a step-by-step look at your comprehensive, professional tune-up designed to keep your system running safely and efficiently all season long. Our NATE-certified HVAC technicians follow a detailed, multi-point checklist during every visit to ensure nothing is overlooked.

We check for carbon monoxide leaks, inspect the heat exchanger, check electrical connections, and confirm all safety controls are operating properly to keep your home safe and secure.

Proper lubrication minimizes friction and prevents premature wear on motors, bearings, and fans—helping extend the life of your equipment.

Dust and debris can limit airflow and strain your system. Our team cleans burners, blower assemblies, flame sensors, and other components to ensure smooth, efficient operation.

We start up your furnace and monitor it through a complete cycle—checking for proper ignition, airflow, and temperature output.

We inspect your furnace filter and replace it if necessary to help maintain good indoor air quality and airflow.

At the end of your tune-up, you’ll receive a detailed summary of your furnace’s condition, any recommended repairs, and maintenance tips to keep it performing at its best.

customer and technician interaction

Save On Furnace Maintenance with a Home Comfort Club Membership From GEM

Want to make furnace maintenance even more affordable? Join the GEM Home Comfort Club and enjoy exclusive perks that keep your home running efficiently year-round.

Members receive annual furnace tune-ups, priority scheduling, and special discounts on repairs and services—all for one low annual fee. It’s the easiest way to protect your comfort, prevent costly breakdowns, and save money season after season.


Why Your Friends and Neighbors Work With GEM

When it comes to keeping your furnace in top condition, experience and care make all the difference. 

For over 75 years, GEM has been helping homeowners across Rhode Island and Southeastern Massachusetts stay warm, safe, and comfortable—season after season. Here’s why thousands of families trust GEM for their furnace maintenance:

We don’t just “check the box.” GEM’s technicians perform a full, detailed inspection to ensure your furnace runs efficiently and safely. You’ll always receive honest feedback, clear explanations, and straightforward recommendations—never upselling or unnecessary repairs.

GEM has been part of the New England community for more than seven decades. Our NATE-certified HVAC technicians bring deep experience and craftsmanship to every tune-up—treating your home with the same respect and care as their own.

We make maintenance easy to fit into your life. With same-day availability and online booking, GEM works around your schedule.

As a Carrier Factory Authorized Dealer, Mass Save Heat Pump Installer, and National Grid Value Plus Installer, GEM helps you maximize your system’s efficiency and identify potential rebates or savings opportunities.

Because GEM offers full-service HVAC, plumbing, electric, and drain solutions, you get one reliable partner for everything your home needs. If your furnace tune-up reveals other issues—like thermostat or electrical concerns—we’ve got it covered.

From our friendly call center to our expert field technicians, GEM is committed to earning your trust with every visit. We believe in doing the job right, standing by our work, and keeping your comfort our top priority.

GEM technicians and staff group photo outside service van

(833) 222-2953

What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 9686 reviews
Robert DelBove
11 hours ago
Kevin arrived on time and I was notified that he was on his way. Good communication on the dispatcher’s part. I showed him the utility room and trusted he would do the work so I got out of his way. He was efficient and got the service completed in no time.
Susan Hand
11 hours ago
All of our electrical outlets needed attention, the ground fault circuits seemed iffy, and labeling on the circuit panel itself was questionable. Angelo was professional, knowledgeable, and efficient. He kept me updated on what he was finding and the repairs he was making as he went from room to room. I will sleep well tonight knowing that our electrical system is now safe and reliable – thank you Angelo!
Sheila Verdi
14 hours ago
Brandon and Matt, are professional and efficient, I am looking forward to working with them on the repairs to my home
Great job. Orlando did an excellent installation
Ashley Armstrong
16 hours ago
Super quick and did an excellent job.
Steve McLoughlin
16 hours ago
Prompt response.
Rich H
19 hours ago
Great service, timely, answered all my questions and explained everything well.
marktsmall
1 day ago
Mike did a fantastic job – fans, lights, outlets… All of things that have been on the list for too long. He was so quick that I had him replace 6 smoke detectors while he was at it. Prompt and professional service done by a guy that I trusted being in my home. Fantastic-
Maria Fullam
2 days ago
I highly reccomend GEM plumbing and heating. The ease of scheduling, top notch professional customer service and knowledgeable technician (thank you William) made us feel more at ease knowing our furnace was in good hands and one less worry. The communication was also top notch..we felt we were a priority. Thank you all.
Robert Cohen
2 days ago
diagnosed issue and fixed it. Explained all
Amy F
2 days ago
Chris C took their time until the job was done right! So kind and explained everything on what they were doing. Very pleased with their customer service 🙂
Zeina S.K.
2 days ago
Luís Herrera and John from Gem Plumbing and Heating did a very good job in the service maintenance of the furnace. They were very thorough, took their time and explained the process in a very simple terms. I recommend GEM for all plumbing and heating services
Denise Norden
2 days ago
We had some leaking water in the basement. It was one of our toilets and a water pipe. The problem was uncovered and resolved quickly. They had everything they needed to fix both problems and cleaned up after themselves.
Great service
JH
3 days ago
Great job by Erikson
Stephanie Barak
3 days ago
Excellent service. We had an entire system replaced (including ducts) and the team was extremely efficient. I really appreciate the response time when issues arose. Overall five stars!
Gem is a good company with pleasant people who are always willing to help.
Roney Brunetti
3 days ago
This job required immediate service and the crew from GEM Plumbing and Heating showed up on time and provided the required service.
Brian Corbin
3 days ago
Thank you Zachary and Josh for the electrical work! Job well done!
Jenn Boyce
3 days ago
We had work done on our boiler which led to other issues with our water tank. Michael and his team were amazing! They were both so friendly and worked hard to ensure everything was done correctly. Thanks for a great experience
Ray Burke
3 days ago
Chris was honest and corrected what was said but never done by a previous company.
Kristen Kuliga
3 days ago
Nick and Shaq who work at GEM were amazing. They stayed all day to make sure my tankless water heater was installed and trouble shot through issues with my pipes and electrical until it all worked. They called in an electrictixian teammate who assisted and was there within an hour. Nick was here yesterday with a colleague to put in the filter and water conditioning and my heater hadn’t arrived yet so they came back again today. GEM Customer service picks up at all hours and sends texts, calls and emails to follow up and update on when the service providers will show up. I have had a membership with them for two years and been extremely happy with their service and efficiency.
Jamie Stlouis
3 days ago
We recently had our ejector pump replaced and our heating system serviced by GEM. Devin, our assigned technician, did an exceptional job! He was courteous, knowledgeable, and thorough. He completed the job in a timely manner and left our house in great shape. I highly recommend this company and their plumbers, especially Devin.
Dale Easton
4 days ago
Joseph was very professional, courteous, and knowledgeable. He was also pleasant in our discussion of my heating issues.
Maureen Jervis
4 days ago
Harrison is a lovely, courteous and knowledgeable young man. He figured out exactly what was wrong. Replaced it and it is working beautifully.


Customer and technician shaking hands on the front porch

(833) 222-2953

Why Should You Schedule Furnace Maintenance with GEM?

Annual maintenance from GEM keeps your system running efficiently.

Prevent unexpected breakdowns and protect your family’s comfort when it matters most. Here’s why scheduling your furnace maintenance with GEM makes a real difference:

Small issues can turn into expensive repairs if left unchecked. GEM’s expert technicians spot potential problems early, helping you avoid sudden heating failures on the coldest days of the year.

Small issues can turn into expensive repairs if left unchecked. GEM’s expert technicians spot potential problems early, helping you avoid sudden heating failures on the coldest days of the year.

Regular maintenance can add years to your furnace’s life. GEM’s thorough inspections and adjustments reduce wear and tear, protecting your investment long-term.

During each maintenance visit, GEM cleans key components and checks filters to ensure your system circulates healthy, clean air. You’ll breathe easier knowing your home’s air is fresher and safer.

Most manufacturers require annual maintenance to keep warranty coverage active. GEM’s detailed service documentation ensures your system stays compliant and protected.

Furnace maintenance isn’t just about comfort—it’s about safety. GEM checks for carbon monoxide leaks, gas pressure issues, and ventilation concerns to ensure your system runs safely all season.

Routine maintenance is the easiest way to protect your comfort, your wallet, and your peace of mind. Call or book online to schedule your furnace maintenance visit today.


Our Furnace Services

Your furnace keeps your family warm through New England’s coldest months.

When it needs care, repair, or replacement, our GEM family is here to help. We’ve been taking care of furnaces across Massachusetts and Rhode Island since 1949, and we bring that same expertise and honest service to every job.

Need a new furnace? We’ll help you choose the right system for your home’s size and your budget, then install it correctly so it runs efficiently from day one.

When your furnace stops heating or isn’t working right, we diagnose the problem quickly and fix it so you get your heat back fast.

When repairs are no longer cost-effective, we offer efficient replacement options.

Our expertise extends to commercial HVAC systems, ensuring businesses in Rhode Island and Massachusetts have reliable heating.

If your furnace breaks down unexpectedly, we provide around-the-clock emergency services to restore your heat as soon as possible.

GEM Plumbing Heating Cooling & Electrical vehicle branding detail

(833) 222-2953

GEM technician in front of service truck

Schedule Your Furnace Maintenance with GEM

With 75+ years of experience, same-day service, and certified HVAC professionals, GEM makes furnace maintenance simple, reliable, and stress-free.

Regular tune-ups catch problems before they leave you in the cold. We keep your system running efficiently, prevent expensive breakdowns, and make sure your home stays warm all winter. You get honest service from neighbors who treat your home right.

Don’t wait for the cold to catch up. Call GEM at (833) 222-2953 to schedule your furnace maintenance today. 


Frequently Asked Questions

How often should I have my furnace serviced?

We recommend scheduling a professional furnace tune-up once a year, ideally in the fall before the heating season begins. Regular maintenance keeps your system efficient, prevents breakdowns, and ensures your warranty remains valid.

What happens during a furnace maintenance visit?

During a GEM tune-up, a NATE-certified technician inspects, cleans, and tests your entire heating system. We check safety controls, clean burners and blower components, replace or clean filters, and verify that your furnace is operating safely and efficiently.

Why is furnace maintenance important?

Annual maintenance helps prevent unexpected breakdowns, lowers energy costs, and extends your furnace’s lifespan. It also improves indoor air quality and ensures your system runs safely through the coldest months.

How long does furnace maintenance take?

Most tune-ups take about 60–90 minutes, depending on your system’s type and condition. GEM’s technicians work efficiently and carefully to ensure every detail is checked before we leave.

Can GEM service all furnace types and brands?

Yes! GEM services and maintains gas, oil, and electric furnaces from all major brands. As a Carrier Factory Authorized Dealer, we also have access to manufacturer-approved parts and training for optimal results.

Will a furnace tune-up lower my energy bills?

In many cases, yes. A clean, well-tuned furnace runs more efficiently, using less energy to heat your home. Over time, regular maintenance can significantly reduce your monthly utility costs.

What are the signs that my furnace needs maintenance?

If your system is running louder than usual, cycling frequently, blowing cool air, or producing uneven heat, it’s likely overdue for a tune-up. Scheduling maintenance early can help prevent costly repairs later.

Does GEM offer any maintenance plans or discounts?

Yes! With GEM’s Home Comfort Club Membership, you’ll receive annual furnace tune-ups, priority scheduling, and exclusive discounts on repairs and additional services. It’s the easiest way to keep your furnace running strong while saving money year-round.

How do I schedule furnace maintenance with GEM?

You can book your appointment online anytime or call our friendly customer care team. We’ll find a time that works for your schedule and make sure your furnace is ready for the season.