Water Heater Services in Rhode Island & Massachusetts
Whether upgrading or installing a new system, GEM can help!

Expert Water Heater Services Since 1949
With over 75 years of experience, GEM Plumbing & Heating is the trusted choice for water heater services in New England.
We offer comprehensive water heater repair, installation, replacement, and maintenance. Our licensed technicians perform thorough inspections and tune-ups to enhance efficiency, save on energy costs, and prevent costly breakdowns. Our plumbers provide thorough inspections, expert service, and upfront pricing, so you’ll never face surprises. Plus, with background-checked technicians, you can trust that your home is in safe, capable hands.
Call (833) 222-2953 to schedule a water heater service.
Questions?
Types of Water Heaters We Service & Install
GEM installs and services tank, tankless, and hybrid heat pump water heaters. Whether you’re looking for a cost-effective standard unit, an energy-efficient tankless system, or a hybrid option that maximizes savings, our licensed technicians will help you choose the best fit for your home.
Conventional Water Heaters
A conventional water heater stores and heats water in a tank, ensuring hot water is always ready. It’s affordable, easy to maintain, and great for high-demand households. With lower upfront costs and simple operation, it’s a dependable choice for many Rhode Island and Massachusetts homeowners.
Tankless Water Heaters
A tankless water heater heats water on demand, providing endless hot water while using less energy. With no bulky tank, it saves space and reduces standby heat loss, making it more efficient than traditional models. Perfect for smaller homes or those wanting lower energy bills, it’s a wise long-term investment in comfort and efficiency.
Hybrid Water Heaters
A hybrid water heater uses heat pump technology to heat water more efficiently, reducing energy costs while ensuring ample hot water. It’s a smart choice for homeowners looking to save on utilities and lower their carbon footprint.
For further reading, check out this guide on choosing the best water heater for your home.
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Common Water Heater Issues
If your water heater isn’t heating enough water, takes too long to heat, leaks, or makes unusual noises, it may need attention. Addressing these issues early can prevent bigger problems down the line.
Common water heater problems include:
- Water isn’t getting hot enough: A faulty thermostat or heating element could cause this issue, and a plumber should check it.
- Rusty water is coming out of your faucet: Rusty water may indicate corrosion in your water heater or pipes, which might need replacement.
- Rumbling noise coming from water heater: Sediment buildup can cause noise, lower efficiency, and eventually damage the tank.
- Leaking: Leaks can come from various parts, with leaks at the bottom often signaling a worn-out tank.
- Water pooling around the system: Water around the unit could be from the water heater or nearby plumbing, and a plumber can help find the source.
Our Water Heater Services
A professional plumber can help with routine upkeep, addressing any issues, and making necessary repairs to keep your water heater running smoothly, efficiently, and reliably.
Our water heater services include:
- Water heater installation: Our installations ensure your water heater is set up correctly for efficient performance and long-term reliability.
- Water heater replacement: Replacing an outdated or malfunctioning water heater can improve energy efficiency and provide reliable hot water for your home or business.
- Water heater repair: Timely repairs can resolve issues and extend the lifespan of your water heater, keeping it running smoothly and efficiently.
- Water heater maintenance: Regular maintenance helps prevent unexpected breakdowns and keeps your water heater operating at its best.
- Tankless water heaters: Tankless water heaters provide on-demand hot water, and professional services ensure they run efficiently and last longer.
- Hybrid water heaters: Hybrid water heaters combine energy-efficient heat pump technology with traditional water heating methods for cost-effective solutions.
- Commercial water heaters: From installation to maintenance and repair, commercial water heater services ensure that businesses have the reliable hot water they need to operate smoothly.
- Emergency plumbing: Our emergency plumbing services are available 24/7. We provide fast and effective solutions for water heater problems or other plumbing issues that require immediate attention.
Why Choose Us?
At GEM Plumbing & Heating, we’ve been proudly served Rhode Island and Massachusetts residents with expert water heater services for years.
Whether you need a new installation, a replacement, or repairs, our experienced team ensures your water heater runs smoothly and efficiently.
From urgent repairs to regular maintenance, we’re committed to providing personalized, reliable solutions that fit your needs and keep your home comfortable.
Schedule an appointment online or call our team today to get started.
Frequently Asked Questions
How can I determine the age of my old water heater?
You can find the age of your water heater by checking the serial number on the manufacturer’s label, which often includes the date of manufacture.
Why is my water heater whistling?
A whistling sound may indicate a buildup of sediment, a malfunctioning valve, or high pressure in the tank.
Do I need an expansion tank on my water heater?
An expansion tank is recommended to prevent pressure buildup and protect your water heater and plumbing system from damage.
Should I turn off my water heater when on vacation?
Turning off your water heater while on vacation can save energy, especially if you’re gone for an extended period.
Why does my water heater pilot light keep going out?
A dirty thermocouple, gas supply issues, or a faulty pilot light assembly can cause a pilot light to go out frequently.