October Is Breast Cancer Awareness Month

Proceeds of New Installations to Benefit The Gloria Gemma Breast Cancer Research Foundation

GEM service team posing together in front of branded vehicle

Waterfront Living Deserves Reliable Cooling

When your air conditioner fails, summer comfort in your Somerset home disappears fast.

Humid Massachusetts summers and waterfront breezes put serious demands on cooling systems, and a breakdown means immediate discomfort for your family.

GEM Plumbing & Heating Services, LLC delivers expert air conditioning repair backed by over 75 years of serving New England families. Our NATE-certified technicians diagnose problems accurately, arrive with the parts to complete most repairs on the first visit, and stand behind every job.

Same-day appointments, 24/7 emergency service, and fully stocked trucks mean your problem gets solved quickly and correctly. Call GEM today for air conditioning repair services in Somerset.

(833) 222-2953


24/7 Emergency AC Repairs

Cooling emergencies don’t wait for business hours, and neither do we.

When your air conditioner fails during a weekend heat wave or late at night, GEM is available. Our technicians respond around the clock to restore your comfort no matter when the breakdown occurs.

(833) 222-2953


Call GEM. We’re in Your Neighborhood!

GEM serves Somerset and surrounding Bristol County communities.

Our technicians work throughout town, from the Colonial Revivals and cottages with water views in Brayton Point to the family neighborhoods near Somerset Reservoir and the historic village homes in Pottersville.

We understand the mix of housing here, from riverfront properties along the Taunton to the single-family homes that make up most of this coastal community. Backed by one of New England’s largest HVAC fleets, GEM reaches you quickly with the expertise to handle most repairs in a single visit. Need AC repair services in Somerset? Give GEM a call today!

Years in Business

Skilled employees

Emergency Service

Trucks on the Road

GEM technician working on indoor HVAC system with homeowner

(833) 222-2953

It’s Easy to Schedule Your AC Repair With GEM!

A broken air conditioner is stressful enough without a complicated repair process.

GEM keeps everything simple so you can focus on getting comfortable again.

Our technicians show up when scheduled, prepared with diagnostic equipment and common replacement parts. We respect your time and work efficiently to minimize disruption.

You’ll receive an upfront, detailed quote before any work begins. The price we quote is the price you pay, with no hidden fees or surprise charges.

GEM’s NATE-certified HVAC professionals bring real skill to every service call. We identify problems accurately and repair them correctly the first time using quality parts and proven techniques.

After completing repairs, we thoroughly test your system to confirm proper cooling and safe operation. We’ll explain what we did, answer your questions, and provide tips for keeping your AC running smoothly. GEM’s team remains available for ongoing support whenever you need it.

We Repair All Types of AC Issues in Somerset

Our technicians have solved every type of cooling problem and know exactly how to fix yours.

GEM’s air conditioning repair team handles the full range of issues Somerset homeowners encounter.

When you hear your condenser humming but your home stays warm, something has failed in the cooling cycle. Our air conditioning repair technicians in Somerset will diagnose whether compressor issues, refrigerant loss, or electrical problems are preventing your system from cooling.

If air barely trickles from your vents, your system can’t cool your home effectively. GEM’s air conditioning repair specialists in Somerset will check for blower motor problems, ductwork restrictions, or clogged filters and restore proper airflow.

An air conditioner that stops running before your home cools down has a problem that needs attention. Our Somerset team will determine whether thermostat issues, refrigerant levels, or equipment faults are causing premature shutdowns.

If your home feels clammy even when the AC runs, your system isn’t removing moisture effectively. GEM’s air conditioning repair technicians in Somerset will diagnose whether sizing problems, refrigerant issues, or equipment malfunctions are preventing proper dehumidification.

Repetitive clicking often indicates relay problems, control board issues, or failing electrical components. Our air conditioning repair team in Somerset will identify the source and repair it before minor electrical issues become major failures.

When your AC repeatedly trips the breaker, something is wrong with the electrical system or the unit itself. GEM provides expert air conditioning repair in Somerset to diagnose whether shorts, overloads, or component failures are causing the problem.

GEM service vehicles parked outside customer home

(833) 222-2953

GEM Technician Explaining Plans to Customer

(833) 222-2953

Why Work With GEM for AC Repair Services in Somerset?

You need an HVAC company that delivers results, not excuses.

GEM has been doing exactly that for New England families since 1949.

With 500 service vehicles and more than 700 trained employees, GEM brings serious resources to every repair. We’ve handled every type of cooling problem imaginable and know how to solve them efficiently. 

Living without AC in summer heat isn’t something anyone should endure for days. GEM offers same-day air conditioning repair throughout Somerset so you can restore your comfort without delay.

New England families have trusted GEM for generations because we consistently provide quality work, honest advice, and reliable service.

What we quote is what you pay. Before starting any repair, you’ll know exactly what it costs and why, with no hidden charges or surprise fees.

GEM is your complete home comfort solution. Air conditioning, heating, plumbing, and electrical work all fall under our expertise, giving you one trusted partner for every system in your home.


What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 9518 reviews
Steven sogoloff
11 hours ago
We did a maintenance request for our heating system. Christian and Joie were very pleasant and gave us the results based on their analysis of the system. They arrived within the time frame and completed the process in about 30 minutes.
Joanne Iachetta
12 hours ago
Showed up when expected. So kind and courteous and explained everything to me that would need to be done for my plumbing issue. Would highly recommend GEM.
Vin Milano
15 hours ago
Erickson was great! Explained conditions of units and recommendations for upkeep!
Doug Williams
1 day ago
The service was good.Aiden was very good. It’s just they said they were on there way 2hrs and30 min they finally arrived. Waited all afternoon
The 2 service men were on time, assessed the problem, diagnosed the issue, came up with a plan and offered several solutions for fixing our mini split. They took pictures, tried clearing out mice debris , attempted to get the outside machine to work ( apex 2 hours) Alas a no go, so we decided to scrap it and go with baseboard heater for the room over the garage. Up front information and pricing , no nonsense. Affable techs and so far great service.
Doug Dustin
2 days ago
I would recommend Nathan and GEM in the event of a plumbing emergency and or issue
David Polishook
2 days ago
No repair was performed at this time I had to pay a diagnostic fee.
Eaven though I was very specific what toilet I wanted they put the wrong one in.
Kristen Mouris
2 days ago
Absolutely incredible and fast service from Nicole T! Our upstairs toilet began leaking Saturday night and by noon on Monday we had a new toilet! Nicole was super informative and walked us through our different options every step of the way. She made an otherwise stressful situation so much easier!
Robert Mason
2 days ago
I had a great experience with Gem Plumbing and Heating. It was great starting from the initial phone conversation and continued with Brian Ciaschini. Brian was an excellent electrician, he was cordial, informative and helpful. Brian made sure everything was working perfectly! I would recommend them and I will use them again.
Friendly, efficient working time, knowledgable!
keith farnham
3 days ago
Excellent as always
Alex Fagundes
3 days ago
Exceptional service! Knowledgeable, and they left with giving me a lot of insight on boilers and options we had. They left and we felt much better.
Joanne Bennett
5 days ago
Exceptional service from GEM. Douglass is absolutely the best !!! … will use them again. Thank You!
buddy croce
5 days ago
Workers were polite and knowledgeable. They diagnosed the problem right away. And we're able to repair it same day.
Steven Pichette
6 days ago
August 27 2025 . Another excellent yearly electrical plumbing , & heating checkup by Eric Governo , Brody Lott , Aiden Cunningham and crew. Thanks! Aug 2025 – Excellent service by Jacob and his coworker . Yearly maintenance on our Generator . Great service as always . Routine maintenance appointment for our boiler . Highly recommended . 2025- same great service for our routine maintenance for our central air unit. May 14, 2026 – great yearly central air maintence by Joe and Anthony . Professional and helpful explaining the inspection they preformed August -18 2026 – we had our yearly maintence for our generator . Aiden was the Gem tech that came out and did the yearly maintence. Aiden was excellent answering all my questions regarding the generator . Was a pleasure having Aiden serviced our yearly generator maintenance August 21-2026. Gem tech Richard stopped by today to go over a couple of issues with our central air unit . Excellent visit and service . August 28 2026 – another great professional visit today by ( Senior ) Joseph . Our central air went down and was fixed in less than 24 hours . Thanks again ! Oct 1 2026 – Erikson M and Demetris arrived to inspect my furnace for its yearly tune up . Another excellent professtional visit. Thank You !
Kate Kelley
6 days ago
I had a plumbing emergency today & GEM had a guy on my doorstep within 1/2 hour. I couldn’t even get a return phone call from anyone else. Excellent service!
Robert Smith
6 days ago
Christopher was efficient and courteous and completed my boiler and split unit heat annual maintenance quickly. Highly recommended!
Maureen Walsh
6 days ago
Rainey was excellent . He explained why my system failed and explained what a new system would cost . We agreed to replace our furnace which was 24 years old . Rainey and Pedro showed up at 8 and before 4 I had a new furnace installed and the old one hauled away .Easily explained all the process , he was excellent
Kate Pomert
6 days ago
the price put me in sticker shock …..but the work was exceptional. they did a great job and explained to me what they did.
Buck Bruce
6 days ago
Seemed very knowledgeable and very informative. Friendly service as well.
Jim Harrod
6 days ago
I was thoroughly impressed with the superb HVAC maintenance service I received from David Santiago and trainee, Kevin today! Before David and Kevin arrived I was very disappointed with having had my original service date rescheduled to what I thought were spurious reasons? In fact David and Kevin arrived after the designated rescheduled date and time today. GEM's communication was excellent throughout and their people seemed genuine and concerned. When David and Kevin arrived it turned the whole situation around. They could not have been more professional and knowledgable! I am now firmly committed to GEM and their Home Comfort maintenance program.
Maren Stack
6 days ago
Professional, informative, and reliable!
Malek Askar
1 week ago
We just had our heating system replaced. We went from forced hot water system to a central heating and air conditioning system done by GEM plumbing and heating company We had Omar and Michael work in our home for 5 days they installed all the ductwork, the furnace and the condenser. These guys were very professional, kind, clean and informative throughout the whole install every day they explaind what they did and what is the expectation for the next day. Today was the last day they walked me through the whole system, how to change the filter how to operate the new thermostat and what to look for when things are not working properly. I say thank you to the whole team from planing to done, all went great to expectations
Donna Rubinate
1 week ago
Erickson was great. Efficient, friendly and through. Very professional

What to Expect When You Work With GEM

Hiring an HVAC contractor can feel uncertain, especially when you’re not sure who to trust.

There can be a sense of hesitation when you work with an air conditioning contractor for the first time; GEM is here to calm your nerves and make the process simple, transparent, and stress-free from start to finish.

Our NATE-certified HVAC professionals bring skill, precision, and genuine care to every job. We show up on time, in uniform, and prepared to solve your problem efficiently. From start to finish, you can expect courteous, respectful service from every member of the GEM team.

We believe you should understand what’s happening with your system. Our technicians explain problems clearly, discuss your options thoroughly, and answer every question without confusing jargon. With GEM, there’s never any confusion, just honest, straightforward answers you can trust.

Before any work begins, you receive a detailed quote that clearly spells out the repair and its cost. No vague estimates, no mystery fees. We want you to feel confident in every decision and know exactly what to expect from start to finish.

As a Carrier Factory Authorized Dealer and Mass Save® partner, GEM meets the highest industry standards for training, safety, and service quality. Our technicians use proven techniques, quality materials, and industry-leading standards to ensure your system runs safely and efficiently. At GEM, we don’t settle for “good enough”; we aim for results that last.

GEM Plumbing Heating Cooling & Electrical branded technician portrait

(833) 222-2953

customer and technician interaction

Prevent Future AC Problems With GEM’s Home Comfort Club!

Preventive maintenance is the smartest way to avoid unexpected breakdowns and costly repairs.

GEM’s Home Comfort Club provides Somerset homeowners with regular tune-ups that keep air conditioners running efficiently all summer. Our certified technicians inspect your system thoroughly, clean coils, verify refrigerant levels, tighten connections, and optimize performance. Catching small problems early prevents them from becoming expensive emergencies.

Members also enjoy priority scheduling and repair discounts. Give us a call or contact us online today to enroll or to learn more!


Other HVAC Services You May Need


Schedule Air Conditioning Repair in Somerset, MA With GEM

When your air conditioner is not operating reliably, GEM provides professional service built on thorough system checks and targeted repairs.

Our technicians focus on restoring proper cooling performance while helping your system run more efficiently and consistently. From simple fixes to complete air conditioning repair in Somerset, MA, every service call is completed by experienced professionals who value quality workmanship and dependable long term results.

GEM technician in front of service truck


FAQ

Do you provide same-day AC repair in Somerset?

Yes. GEM offers same-day air conditioning repair throughout Somerset. Whether you live in a Colonial Revival near Brayton Point or a ranch in the Somerset Reservoir neighborhood, our technicians can reach you quickly and complete most repairs in a single visit.

How does Somerset’s waterfront location affect my air conditioner?

Homes near the Taunton River and Mount Hope Bay experience higher humidity levels that force air conditioners to work harder removing moisture. This increases wear on components and energy consumption. Regular maintenance helps Somerset homeowners keep their systems running efficiently despite the coastal humidity.

What Mass Save® rebates are available to Somerset residents?

As a Mass Save® partner, GEM helps Somerset homeowners access rebates for energy-efficient AC equipment, no-cost home energy assessments, and incentives for system upgrades. We’ll identify which programs apply to your situation and help you maximize savings.

Why does my Somerset home feel humid even when the AC runs?

High indoor humidity despite running AC often indicates an oversized system that cools too quickly without removing enough moisture, low refrigerant levels, or equipment problems. Our air conditioning repair technicians in Somerset will diagnose the cause and restore proper dehumidification.

How often should Somerset homeowners schedule AC maintenance?

Annual maintenance is essential for Somerset homes, especially those near the waterfront where humidity puts extra stress on cooling equipment. Regular tune-ups keep your system efficient, reduce breakdown risk, and help equipment last longer through demanding summer conditions.

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