New High-Efficiency Hot Water System + One Year of Free Home Comfort Club

GEM service team posing together in front of branded vehicle

Trusted AC Repair for Quincy Homes

Your cooling system failed and you can’t get comfortable in your own home.

When your air conditioner fails on a humid summer day, you need a company that shows up promptly, explains clearly, and fixes the problem right.

GEM Plumbing & Heating Services, LLC has been doing exactly that for New England families since 1949. Our NATE-certified technicians arrive prepared, diagnose accurately, and repair correctly the first time. Same-day appointments, 24/7 emergency response, and upfront pricing mean your comfort returns without unnecessary delays. Call GEM today for air conditioning repair services in Quincy.

(833) 222-2953


24/7 Emergency AC Repairs

A city this busy doesn’t sleep. Our emergency response doesn’t either.

When your system fails at midnight or during a heatwave, GEM responds. Our technicians are available around the clock to restore your comfort whenever emergencies happen.

(833) 222-2953


Call GEM. We’re in Your Neighborhood!

GEM serves every Quincy neighborhood and surrounding Norfolk County.

Our technicians work throughout the city, from the waterfront condos of Marina Bay and Adams Shore to the residential streets of Wollaston and West Quincy, from the historic homes of Merrymount to the family neighborhoods of Houghs Neck and Germantown.

Whether you have a condo near Quincy Center, a single-family home overlooking the bay, or a multi-unit property in North Quincy, we understand the varied cooling demands across this city. With one of the largest team of HVAC technicians, there’s a GEM truck nearby whenever you need us. Need AC repair services in Quincy? Give GEM a call today!

Years in Business

Skilled employees

Emergency Service

Trucks on the Road

GEM technician working on indoor HVAC system with homeowner

(833) 222-2953

It’s Easy to Schedule Your AC Repair With GEM!

City living means busy schedules. Our process respects that.

We get you back to comfortable quickly.

GEM technicians arrive when scheduled, fully equipped. You’re not rearranging your day around uncertain timing.

You know exactly what the repair costs before work begins. That price doesn’t change.

Our NATE-certified technicians have the training to diagnose problems correctly and fix them the first time.

Every repair is tested thoroughly. We explain what we did and remain available for follow-up questions.

We Repair All Types of AC Issues in Quincy

From waterfront condos to century-old colonials, Quincy’s neighborhoods demand versatile expertise.

GEM’s air conditioning repair team handles every type of problem Quincy residents encounter.

Your system runs constantly but the temperature won’t drop. Our air conditioning repair technicians in Quincy will find whether it’s low refrigerant, a failing compressor, or airflow restriction, and get your home cool again.

When your air conditioner starts and stops every few minutes, something is forcing it to shut down early. GEM’s air conditioning repair specialists in Quincy will identify the trigger and restore normal operation.

Unexpected spikes in your utility costs usually mean your AC is straining to keep up. Our Quincy team will pinpoint the inefficiency and repair it so your system runs economically again.

Rattling, humming, or screeching from your air conditioner signals internal problems. Our air conditioning repair team in Quincy will track down the source and fix it before you’re facing a bigger repair.

Some rooms comfortable while others stay warm means your system isn’t distributing air properly. GEM’s air conditioning repair technicians in Quincy will diagnose the cause and restore consistent cooling everywhere.

When your air conditioner doesn’t respond at all, you need help now. GEM provides 24/7 emergency air conditioning repair in Quincy to get your cooling back when you need it most.

GEM service vehicles parked outside customer home

(833) 222-2953

GEM Technician Explaining Plans to Customer

(833) 222-2953

Why Work With GEM for AC Repair Services in Quincy?

A city with over a century of history deserves a company with 75 years of proven service.

GEM delivers that experience.

500 service vehicles. 700+ employees. GEM has served greater Boston since 1949, building the knowledge to handle any Quincy property. 

In a dense city, breakdowns affect quality of life immediately. GEM offers same-day air conditioning repair throughout Quincy to minimize your discomfort.

From Wollaston to West Quincy, residents trust GEM because we consistently deliver quality work at fair prices.

You know the cost before we start. What we quote is what you pay, with no surprises.

Heating, cooling, plumbing, electrical. One call handles everything for your home or building.


What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 9638 reviews
Dale Abbott
12 hours ago
Great job. They know their “stuff”!
Jim Walsh
15 hours ago
Super fast response time (called at 4:00 on Monday and Mike & Chris were at the house at 11:15 on Tuesday). Mike and Chris were excellent, diagnosed the source of the odor (bad wax ring) and completed the job by 12:15.
Everything from the initial phone call to the quick response from our techs and the repair of our system was an A+! Would recommend to everyone.
GEM was one of only services that got back to me and scheduled me on the same day! Colin was quick, professional, and someone I felt safe having in my home. You get what you pay for!
Corey was outstanding , very helpful, informative and friendly !
Noemi Jordan
1 day ago
Khorey J. and his colleague did an excellent job inspecting our heating and cooling mini-split system. They took the time to explain the issues in detail and gave us peace of mind and at ease by ensuring that everything was working properly. They also explained and demonstrated when the condenser fan should turn on at various temperatures and settings. Both men were knowledgeable, professional, polite, and respectful. We have been customers of Gem Heating and Plumbing for many years, and, as always, they were there when we needed their services. Thank you, Gem Plumbing!
John O'Leary
1 day ago
Efficient and spot on always
Michael Hoff
1 day ago
John did a great job servicing our central heat pump and boiler. He was thorough and a great communicator. Thanks!
Joe Burgess
1 day ago
Great people Very professional Explanation of everything Excellent job
Very personable guys Joe and Landon did a thorough inspection and make sure I completely understood all options for the future
Cindy Mossman
1 day ago
Electrical replacements
Peter Rintels
1 day ago
Have used GEM several times. After some rough experiences with some other HVAC companies, I can say GEM has been consistently outstanding. Highly recommended.
We had an emergency service performed on Saturday, the technician Chris was professional and talked me through everything he was doing. I’d rate his overall work on a scale of 1-10 as over 10 because he was that awesome. What gets me is the pricing of the service. As I mentioned it was an emergency, and as the customer I want an itemized breakdown of parts and labor. I just called GEM and they mentioned they do not provide that. I will continue to call until I get the satisfaction I want on full disclosure of MY billing statement the was paid for in FULL by MYSELF. I know GEM reads these reviews and I want my fully itemized bill for services rendered.
Very satisfied with the service
Bill Cater
2 days ago
The GEM team, Richard (Rickey) and Gabriel along with the electrician were extremely professional. They cleaned up the entire work site with great care to ensure no dirt was left behind. Xavier was outstanding during the service call. happy and highly recommend.
Alyssa Nguyen
2 days ago
Josue & Mike were the two technicians that came and did the work for our home. They were absolutely amazing and did an amazing job! Took their time to make sure everything was done right.
We were not getting heat from our boiler. It was old and not working properly. Richard walked us through a new boiler purchased. Thanks.
Stephen Pratt
2 days ago
Kevin did a great job and explained everything he did to my boiler
Carol Ferrera
2 days ago
Great job! The technicians are kind, courteous, professional and knowledgeable. Thank you!!
Dominic Pisano
2 days ago
Love GEM Plumbing. By far the best in RI. Ethan came by and did an inspection of the heating system and answered all questions. Service is top notch!
Patrick White
2 days ago
Very professional and great work
Cindy Olivet
2 days ago
Great Electrical & Plumbing teams , very polite, friendly, & exceptional work done . Will continue recommending Gem generators to more friends & family 👍🥰‼️ Thanks again, Cindy & Lou Olivet
Bryan Evans
2 days ago
Corey was very professional and quick with the maintenance work I got done. Looking forward to coming back to Gem!
Lisa Hermenau
2 days ago
Chen and Jacob were EXCELLENT!!
John mathias
2 days ago
The tech was professional and courteous.

What to Expect When You Work With GEM

Professional service should be standard, not exceptional.

Every visit follows the same process so you know exactly what to expect from start to finish.

Our NATE-certified professionals arrive on time, work efficiently, and respect your space. They represent GEM well because they’re trained to.

We tell you what’s wrong and what it takes to fix it. No unnecessary jargon, no pressure tactics.

The quote is the price. If anything changes, we discuss it first. Your invoice reflects only what you approved.

As a Carrier Factory Authorized Dealer and Mass Save® partner, GEM meets standards that matter for equipment quality and energy efficiency.

GEM Plumbing Heating Cooling & Electrical branded technician portrait

(833) 222-2953

customer and technician interaction

Prevent Future AC Problems With GEM’s Home Comfort Club!

In a city this size, waiting lists for emergency repairs can be long. Prevention is smarter.

GEM’s Home Comfort Club gives Quincy residents annual tune-ups that catch problems before they become failures. Our technicians inspect every component, clean coils, verify refrigerant levels, tighten electrical connections, and document system condition.

For Quincy’s varied properties, from waterfront condos exposed to salt air to historic homes with retrofitted systems, preventive maintenance keeps equipment running reliably through demanding summers. Members receive priority scheduling and repair discounts. Contact us to enroll or learn more!


Other HVAC Services You May Need


Schedule Air Conditioning Repair in Quincy, MA With GEM

If your air conditioner is struggling to cool evenly, making unusual noises, or failing when you need it most, GEM is here to help.

Our team takes a detail-driven approach to diagnosing problems and delivering targeted repairs that improve comfort, efficiency, and system lifespan. Whether it’s a quick fix or a more involved air conditioning repair in Quincy, MA, our work is backed by decades of hands-on experience and a commitment to restoring dependable cooling without cutting corners.

GEM technician in front of service truck


FAQ

Do you provide emergency AC service throughout Quincy?

Yes. GEM offers 24/7 emergency air conditioning repair across all Quincy neighborhoods, from Marina Bay to Houghs Neck, Wollaston to West Quincy. Our large fleet ensures rapid response wherever you are in the city.

Can you service ductless mini-splits in Quincy?

Absolutely. Many Quincy buildings use ductless systems rather than central air. Our technicians service all major brands and can repair or recommend replacement for any system type.

What energy rebates are available to Quincy residents?

As a Mass Save® partner, GEM helps Quincy homeowners and condo owners access rebates for energy-efficient equipment upgrades. We’ll guide you through available programs and help you maximize savings.

Why does my Quincy waterfront condo stay humid despite AC?

Coastal humidity near the bay is higher than inland areas. If your condo feels clammy despite running AC, you may have an undersized system, low refrigerant, or drainage issues. Our technicians diagnose the specific cause and restore proper dehumidification.

How often should Quincy residents schedule AC maintenance?

Annual maintenance is recommended for all Quincy properties. Waterfront and near-water locations that face salt air exposure benefit especially from regular tune-ups that catch corrosion early and maintain system efficiency.

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