GEM service team posing together in front of branded vehicle

Your AC Needs Repair. We’ll Fix It Right.

Portsmouth’s waterfront location and humid summers demand reliable air conditioning.

When your cooling system stops keeping your home comfortable, you need service that arrives fast and solves the problem right. GEM Plumbing & Heating Services, LLC provides Portsmouth homeowners with expert air conditioning repair when they need it most.

Our certified HVAC professionals have the experience to diagnose problems accurately and complete repairs that deliver reliable results. With same-day service, fully stocked trucks, and over 75 years of serving Rhode Island families, we’ll get your cooling system back on track quickly. Call GEM today for air conditioning repair services in Portsmouth.

(833) 222-2953


24/7 Emergency AC Repairs

When your air conditioner breaks down during summer heat, waiting isn’t an option.

GEM’s 24/7 emergency service means help is ready whenever you need it. Our Portsmouth-area technicians respond quickly to get your air conditioner running again, day or night.

(833) 222-2953


Call GEM. We’re in Your Neighborhood!

GEM serves Portsmouth and the surrounding Rhode Island communities.

Whether you’re in Common Fence Point along the waterfront, near Island Park beaches, or in Portsmouth Park with its coastal views, our technicians understand the area and the homes here.

We’re backed by one of New England’s largest HVAC fleets, with fully equipped trucks and certified professionals ready to respond. You’ll get dependable service from a team that knows what it takes to keep Rhode Island homes comfortable. Need AC repair services in Portsmouth? Give GEM a call today!

Years in Business

Skilled employees

Emergency Service

Trucks on the Road

GEM technician working on indoor HVAC system with homeowner

(833) 222-2953

It’s Easy to Schedule Your AC Repair With GEM!

We’ve designed our repair process to be simple and stress-free.

From the moment you call to the moment your system is running again, GEM keeps things straightforward.

Our technicians show up when scheduled, fully prepared to diagnose and repair your system. We respect your time and work efficiently.

You’ll receive an honest, detailed quote before we start any work. No surprises, no hidden charges, just clear information so you can make confident decisions.

Our NATE-certified HVAC technicians have the training and experience to repair your air conditioner correctly. We use quality parts and proven methods that deliver lasting results.

Once the repair is complete, we thoroughly test your system to ensure it’s cooling properly and operating safely. We’ll explain the work we did, answer your questions, and provide maintenance tips to prevent future problems. GEM’s team remains available for ongoing support whenever you need it.

We Repair All Types of AC Issues in Portsmouth

Whether your cooling problem is simple or complex, GEM has the expertise to repair it.

Our air conditioning repair technicians in Portsmouth handle all types of cooling system failures.

When your system runs but doesn’t cool your home effectively, you need solutions fast. Our air conditioning repair technicians in Portsmouth will determine if it’s a refrigerant leak, compressor failure, or another issue, and restore proper cooling.

An air conditioner that won’t maintain steady operation wastes energy and stresses your equipment. GEM’s air conditioning repair specialists in Portsmouth will diagnose what’s causing the problem and restore efficient, consistent performance.

If your electric bills are climbing without explanation, your AC is likely working harder than necessary to maintain comfort. Our air conditioning repair team in Portsmouth will inspect your system, identify the inefficiency, and make the required repairs.

Grinding, banging, or squealing noises indicate mechanical problems that need prompt attention. Our air conditioning repair technicians in Portsmouth will diagnose the issue and fix it before it results in complete failure.

When some rooms stay warm while others are comfortable, your system has a distribution problem. GEM’s air conditioning repair specialists in Portsmouth will restore balanced cooling throughout your entire home.

When your air conditioner stops working completely during hot weather, you can’t afford to wait. GEM provides 24/7 emergency air conditioning repair in Portsmouth to get your system back up and running quickly.

GEM service vehicles parked outside customer home

(833) 222-2953

GEM Technician Explaining Plans to Customer

(833) 222-2953

Why Work With GEM for AC Repair Services in Portsmouth?

You need an HVAC company that delivers on its commitments.

GEM has earned the trust of Rhode Island homeowners by doing exactly that for more than seven decades.

GEM has served Rhode Island since 1949. With 500 service trucks and over 700 trained employees, we have the resources and expertise to handle any air conditioning problem. 

When your AC stops working, waiting days for repair isn’t practical. GEM offers same-day air conditioning repair throughout Portsmouth so you can get your home comfortable again without delay.

Rhode Island families have trusted GEM for generations because we consistently deliver quality repairs, honest communication, and reliable results.

We believe in straightforward pricing. Before any work begins, you’ll know exactly what the repair will cost and why it’s necessary.

GEM handles all your home comfort needs, from air conditioning and heating to plumbing and electrical work. One call gets you expert service across every system in your home.


What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 9401 reviews
barryblackusa
19 hours ago
We had a leak in the feed tube going into our toilet. It leaked down through the ceiling into our kitchen. I called GEM and they sent technicians right out to fix the problem. The technicians arrived, assessed the problem and gave us a very reasonable quote. The technician also noticed veteran plates on my car and applied a 10% discount! They fixed the problem, noticed that the feed tubes to my sink didn't look good and corrected them as well. Both technicians were very personable and kind. They helped lower our anxiety as well. Great experience! Highly recommend GEM plumbing!
J H
1 day ago
Two great gentlemen (Brandon and Maxwell) came to my house to fix a leaking faucet. They explain all the questions from me and wife. They even give nice advice about reglazing the sink. Due to the distance between the cabinet and the sink, they tried very hard to find the best possible solution for us and install a new faucet. It is a wonderful job!! Highly recommended!!
The GEM service technicians showed up promptly. They were quick and efficient with their service. They had good recommendations and were very cordial. I would call on them again.
John Walsh
1 day ago
Very professional , great communicator, also neat and tidy
Brian was extremely professional and knowledgeable. He was clearly motivated to do the best job possible and that is exactly what he did.
Very pleased. They had the best plan to install mini splits in our home. Competitive price. They show up on time and are friendly. I also have used them for the past 3 years for maintenance service. They don’t try to oversell things.I would recommend them.
Process ongoing response is great tech is cordial and focused
Great timing! Excellent service! Professional and kind!!
Came to do our heating system maintenance today. They explained everything in detail, helped make sure I understood everything, and were extremely pleasant. I’m on the monthly maintenance plan and would recommend it to everyone!
Cory and partner were Johnny on the Spot. I called and they were there within an hour and fixed everything. Great service!!
Awesome company! Always reliable and on their game!! Great team
Alan Quatrale
1 day ago
Polite, on-tine, took the time to explain. Knowledgeable.
Susan Hall
1 day ago
Professional service technicians on site, arrived when they said they would, and took time to answer questions .
Thank you to GEM and their technicians. They've been servicing our house for the last 2 years and doing a great job.
91murf
1 day ago
Mason was super friendly and very knowledgeable!
Great experience. They let me know of all issues and remedies to fix them they did a good job cleaning the area. Good communication from everyone. A little disappointed they could not install a hi efficient furnace- structural issue
eric hauser
1 day ago
Ethan did a great job of walking me through the work he was performing and why he was performing it. Worked very neatly highly recommend him.
Lauren Fuller
1 day ago
We had a pipe in our basement develop a pin hole leak that soaked a ceiling tile and was raining down in our basement. Within 3 hours they had dispatched Nick, diagnosed the problem, we had a new pipe and everything was back to normal.
Patricia B
2 days ago
I have already posted a 5 star review and want to post another. Four years after becoming a GEM customer, I remain totally satisfied with their service. I could name a lot of names: Nathan Campbell, Tony Rossi, Michael Hassel, Steven Gray and his partner Chase, and others who have all been incredibly responsive and totally dedicated to solving the problem at hand. I think for an organization as large as GEM they have managed to recruit and train a great group of professionals. All that matters to me is quick access to such a good group caring pros.
George Howe
2 days ago
Your service was excellent
Robert Bojar
2 days ago
Prompt, professional – can’t say more!
James Cook
2 days ago
Timely and professional service. Took the time and effort to complete job in the right way.
Nancy Grasing
2 days ago
Jacob arrived on time to replace 2 large post lanterns. Completed the job within an hour. And the new lanterns look great.
Kelsie Reed
2 days ago
On time, good explanations on bathroom renovation estimate.
Alison S.
2 days ago
The service and attention to detail is excellent. They identified the problems with 2 toilets and 2 shower faucets and resolved every issue with the least amount of disruption. They even went the extra mile to identify the cause of a ceiling stain to make sure it wasn't from water. I recommend them highly for quality of work, knowledge and efficiency.

What to Expect When You Work With GEM

Our commitment to quality service is consistent on every job.

There can be a sense of hesitation when you work with an air conditioning contractor for the first time; GEM is here to calm your nerves and make the process simple, transparent, and stress-free from start to finish.

Our NATE-certified HVAC professionals bring skill, professionalism, and a genuine commitment to your comfort. We arrive on time, in uniform, and ready to solve your problem efficiently. From start to finish, you can expect courteous, respectful service from every member of the GEM team.

We explain the problem, outline your repair options, and answer your questions in straightforward language. No technical jargon, no vague responses. With GEM, there’s never any confusion, just honest, straightforward answers you can trust.

Before any work begins, you’ll receive a detailed quote that clearly explains the repair and the cost. You’ll know exactly what to expect with no hidden surprises. We want you to feel confident in every decision and know exactly what to expect from start to finish.

As a Carrier Factory Authorized Dealer and Rhode Island Energy partner, GEM meets the highest industry standards for training, safety, and expertise. Our technicians use proven techniques, quality materials, and industry-leading standards to ensure your system runs safely and efficiently. At GEM, we don’t settle for “good enough”; we aim for results that last.

GEM Plumbing Heating Cooling & Electrical branded technician portrait

(833) 222-2953

customer and technician interaction

Prevent Future AC Problems With GEM’s Home Comfort Club!

Regular preventive maintenance is the best way to avoid unexpected breakdowns.

GEM’s Home Comfort Club provides Portsmouth homeowners with the routine care their air conditioners need to operate reliably all summer. Our certified technicians clean your system, check refrigerant levels, inspect electrical components, and optimize performance to catch small problems before they become expensive ones. Give us a call or contact us online today to enroll or to learn more!


Other HVAC Services You May Need


Schedule Air Conditioning Repair in Portsmouth, RI With GEM

If your air conditioner is struggling to cool evenly, making unusual noises, or failing when you need it most, GEM is here to help. Our team takes a detail-driven approach to diagnosing problems and delivering targeted repairs that improve comfort, efficiency, and system lifespan. Whether it’s a quick fix or a more involved air conditioning repair in Portsmouth, RI, our work is backed by decades of hands-on experience and a commitment to restoring dependable cooling without cutting corners.

GEM technician in front of service truck


FAQ

Can you repair all air conditioner brands?

Yes. Our air conditioning repair technicians in Portsmouth are trained to work on all major air conditioning brands and models. We have the expertise, tools, and parts to repair any system in your home.

Why isn’t my AC cooling properly?

Low refrigerant levels, a clogged filter, compressor failure, or electrical issues are common causes. A professional air conditioning repair inspection in Portsmouth will identify the specific problem and get your system cooling properly again.

Do you offer same-day service?

Yes. GEM provides same-day air conditioning repair service throughout Portsmouth. When you call, we’ll dispatch a technician to your home quickly to diagnose and fix the problem without unnecessary delays.

Is emergency service available?

Yes. GEM offers 24/7 emergency air conditioning repair in Portsmouth. Whether your system fails at night, on a weekend, or during a holiday, our team is ready to respond and restore your comfort.

When should I replace my air conditioner?

If your system is over 10 to 15 years old, requires frequent repairs, or no longer cools efficiently, replacement may be more cost-effective long-term. GEM’s air conditioning repair specialists in Portsmouth will evaluate your equipment honestly and recommend the best option.

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