GEM service team posing together in front of branded vehicle

Your AC Needs Repair. We’ll Fix It Right.

Portsmouth’s waterfront location and humid summers demand reliable air conditioning.

When your cooling system stops keeping your home comfortable, you need service that arrives fast and solves the problem right. GEM Plumbing & Heating Services, LLC provides Portsmouth homeowners with expert air conditioning repair when they need it most.

Our certified HVAC professionals have the experience to diagnose problems accurately and complete repairs that deliver reliable results. With same-day service, fully stocked trucks, and over 75 years of serving Rhode Island families, we’ll get your cooling system back on track quickly. Call GEM today for air conditioning repair services in Portsmouth.

(833) 222-2953


24/7 Emergency AC Repairs

When your air conditioner breaks down during summer heat, waiting isn’t an option.

GEM’s 24/7 emergency service means help is ready whenever you need it. Our Portsmouth-area technicians respond quickly to get your air conditioner running again, day or night.

(833) 222-2953


Call GEM. We’re in Your Neighborhood!

GEM serves Portsmouth and the surrounding Rhode Island communities.

Whether you’re in Common Fence Point along the waterfront, near Island Park beaches, or in Portsmouth Park with its coastal views, our technicians understand the area and the homes here.

We’re backed by one of New England’s largest HVAC fleets, with fully equipped trucks and certified professionals ready to respond. You’ll get dependable service from a team that knows what it takes to keep Rhode Island homes comfortable. Need AC repair services in Portsmouth? Give GEM a call today!

Years in Business

Skilled employees

Emergency Service

Trucks on the Road

GEM technician working on indoor HVAC system with homeowner

(833) 222-2953

It’s Easy to Schedule Your AC Repair With GEM!

We’ve designed our repair process to be simple and stress-free.

From the moment you call to the moment your system is running again, GEM keeps things straightforward.

Our technicians show up when scheduled, fully prepared to diagnose and repair your system. We respect your time and work efficiently.

You’ll receive an honest, detailed quote before we start any work. No surprises, no hidden charges, just clear information so you can make confident decisions.

Our NATE-certified HVAC technicians have the training and experience to repair your air conditioner correctly. We use quality parts and proven methods that deliver lasting results.

Once the repair is complete, we thoroughly test your system to ensure it’s cooling properly and operating safely. We’ll explain the work we did, answer your questions, and provide maintenance tips to prevent future problems. GEM’s team remains available for ongoing support whenever you need it.

We Repair All Types of AC Issues in Portsmouth

Whether your cooling problem is simple or complex, GEM has the expertise to repair it.

Our air conditioning repair technicians in Portsmouth handle all types of cooling system failures.

When your system runs but doesn’t cool your home effectively, you need solutions fast. Our air conditioning repair technicians in Portsmouth will determine if it’s a refrigerant leak, compressor failure, or another issue, and restore proper cooling.

An air conditioner that won’t maintain steady operation wastes energy and stresses your equipment. GEM’s air conditioning repair specialists in Portsmouth will diagnose what’s causing the problem and restore efficient, consistent performance.

If your electric bills are climbing without explanation, your AC is likely working harder than necessary to maintain comfort. Our air conditioning repair team in Portsmouth will inspect your system, identify the inefficiency, and make the required repairs.

Grinding, banging, or squealing noises indicate mechanical problems that need prompt attention. Our air conditioning repair technicians in Portsmouth will diagnose the issue and fix it before it results in complete failure.

When some rooms stay warm while others are comfortable, your system has a distribution problem. GEM’s air conditioning repair specialists in Portsmouth will restore balanced cooling throughout your entire home.

When your air conditioner stops working completely during hot weather, you can’t afford to wait. GEM provides 24/7 emergency air conditioning repair in Portsmouth to get your system back up and running quickly.

GEM service vehicles parked outside customer home

(833) 222-2953

GEM Technician Explaining Plans to Customer

(833) 222-2953

Why Work With GEM for AC Repair Services in Portsmouth?

You need an HVAC company that delivers on its commitments.

GEM has earned the trust of Rhode Island homeowners by doing exactly that for more than seven decades.

GEM has served Rhode Island since 1949. With 500 service trucks and over 700 trained employees, we have the resources and expertise to handle any air conditioning problem. 

When your AC stops working, waiting days for repair isn’t practical. GEM offers same-day air conditioning repair throughout Portsmouth so you can get your home comfortable again without delay.

Rhode Island families have trusted GEM for generations because we consistently deliver quality repairs, honest communication, and reliable results.

We believe in straightforward pricing. Before any work begins, you’ll know exactly what the repair will cost and why it’s necessary.

GEM handles all your home comfort needs, from air conditioning and heating to plumbing and electrical work. One call gets you expert service across every system in your home.


What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 9069 reviews
Richard was on schedule and very honest and transparent regarding the failed part and freely answered questions about the HVAC system overall.
Update!
July 2026 — I just had Tim F from GEM ground my 21' above ground pool. Service was quick & excellent as usual! Highly recommend GEM electricians, plumbing & HVAC! They're fantastic!

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June 2026 — Just had John P from GEM provide maintenance on my central AC unit. He was fantastic! Explained everything and performed his work efficiently with great communication andcrespect for my home! He was just great! I appreciate being able to get an appt so quickly with GEM. It's so helpful to be able to schedule appointments around my availability and as a FT worker who commutes via rail, I value that scheduling flexibility. Their work is exceptional. I highly recommend GEM!

The GEM plumbers were fantastic. They hooked up a new spigot and a back flow preventer for the drip irrigation system I will have installed soon. They explained everything, they were fast and respected my home during the job. I highly recommend GEM for your next plumbing repair or upgrade.
Today Nicole from GEM extended the pipe and added a female adapter for the irrigation system. She was speedy and fantastic!
Timely, helpful, and knowledgable! Took time to explain things thoroughly
Bob was on time, did a good job and was very helpful.
Problem was taken care of, and further service was recommended for our consideration. Nick was friendly and explained things really well. Overall would highly recommend thank you.
Hands down the best service, communication is top notch. My Ac and furnace needed to be replaced and I must say Alecs Reyes and team were amazing, polite and professional and informative every step of the way. I highly recommend Gem.
The men we're totally professional and friendly they did a great job cleaned up after themselves and everything looks great!!
fantastic technician and service!
Very knowledgeable, hard-working and personable and would have Highly recommend GEM for work in heating cooling
Great having GEM here for Installation of heating system – From start to finish : very professional, got the job done in a helpful and timely and efficient way: helping me feel ready this year For the heating season, Thank you Gem!
Gem responded within 4-5 hours when we had no ac. Great job by Joseph & Nem! They explained exactly what they were going to do. They were courteous & polite answering all our concerns & questions. Very professional!!!
Lydia & Charlie Wilson
Great service !
The technician did a great job!
Very satisfied with the work .
The technician was pleasant and respectful of my home.
David S. is a knowledgeable, courteous and effective HVAC technician. He was quick to diagnose the problem, provide a stopgap repair and return early the next morning to replace the faulty equipment. I highly recommend him.
John called ahead and let us know when he would arrive, and he was on time! While he offered more services than we wanted, he was happy to do just what we asked for. He did a great job and the pricing was standard. We definitely recommend GEM.
Knowledgeable, professional, courteous, and very hard-working
I needed the outside spigots replaced. They were able to accommodate my schedule. Everyone I spoke with at GEM was very kind and knowledgeable.
Shout out to Joseph Houston who was the one to do the work at my house. He was very nice and explained things to me.
Overall I am very happy with GEM
Roberto provided an excellent review and proposal for a new mini split system. He was very thorough and answered all our questions. We agreed to the terms the next day then the installation was performed the following day! The installation team was top notch! They handled all the installation from the electrical, air handler and the heat pump. We couldn't be happier and highly recommend GEM pluming and heating!
Ryan Sandbach was knowledgeable, professional and very personable! They were here for a free estimate and in the end there was nothing I needed immediately. Ryan was very happy to continue to discuss all of my thoughts and concerns in my old home. He never did a hard sell and I look forward to calling GEM/ Ryan in the future.
Needed an estimate to sell house. About what we figured, but now in writing.
Gave my furnace, AC and dehumidifying system a thorough overhaul.
Great – showed up on time. They are wonderful.
The technicians were so great! Kept me updated with everything they needed to do!
Chris and his partner are very professional and attentive and did the job with the utmost
professionalism
Great communicator. Knowledgeable.

What to Expect When You Work With GEM

Our commitment to quality service is consistent on every job.

There can be a sense of hesitation when you work with an air conditioning contractor for the first time; GEM is here to calm your nerves and make the process simple, transparent, and stress-free from start to finish.

Our NATE-certified HVAC professionals bring skill, professionalism, and a genuine commitment to your comfort. We arrive on time, in uniform, and ready to solve your problem efficiently. From start to finish, you can expect courteous, respectful service from every member of the GEM team.

We explain the problem, outline your repair options, and answer your questions in straightforward language. No technical jargon, no vague responses. With GEM, there’s never any confusion, just honest, straightforward answers you can trust.

Before any work begins, you’ll receive a detailed quote that clearly explains the repair and the cost. You’ll know exactly what to expect with no hidden surprises. We want you to feel confident in every decision and know exactly what to expect from start to finish.

As a Carrier Factory Authorized Dealer and Rhode Island Energy partner, GEM meets the highest industry standards for training, safety, and expertise. Our technicians use proven techniques, quality materials, and industry-leading standards to ensure your system runs safely and efficiently. At GEM, we don’t settle for “good enough”; we aim for results that last.

GEM Plumbing Heating Cooling & Electrical branded technician portrait

(833) 222-2953

customer and technician interaction

Prevent Future AC Problems With GEM’s Home Comfort Club!

Regular preventive maintenance is the best way to avoid unexpected breakdowns.

GEM’s Home Comfort Club provides Portsmouth homeowners with the routine care their air conditioners need to operate reliably all summer. Our certified technicians clean your system, check refrigerant levels, inspect electrical components, and optimize performance to catch small problems before they become expensive ones. Give us a call or contact us online today to enroll or to learn more!


Other HVAC Services You May Need


Schedule Air Conditioning Repair in Portsmouth, RI With GEM

If your air conditioner is struggling to cool evenly, making unusual noises, or failing when you need it most, GEM is here to help. Our team takes a detail-driven approach to diagnosing problems and delivering targeted repairs that improve comfort, efficiency, and system lifespan. Whether it’s a quick fix or a more involved air conditioning repair in Portsmouth, RI, our work is backed by decades of hands-on experience and a commitment to restoring dependable cooling without cutting corners.

GEM technician in front of service truck


FAQ

Can you repair all air conditioner brands?

Yes. Our air conditioning repair technicians in Portsmouth are trained to work on all major air conditioning brands and models. We have the expertise, tools, and parts to repair any system in your home.

Why isn’t my AC cooling properly?

Low refrigerant levels, a clogged filter, compressor failure, or electrical issues are common causes. A professional air conditioning repair inspection in Portsmouth will identify the specific problem and get your system cooling properly again.

Do you offer same-day service?

Yes. GEM provides same-day air conditioning repair service throughout Portsmouth. When you call, we’ll dispatch a technician to your home quickly to diagnose and fix the problem without unnecessary delays.

Is emergency service available?

Yes. GEM offers 24/7 emergency air conditioning repair in Portsmouth. Whether your system fails at night, on a weekend, or during a holiday, our team is ready to respond and restore your comfort.

When should I replace my air conditioner?

If your system is over 10 to 15 years old, requires frequent repairs, or no longer cools efficiently, replacement may be more cost-effective long-term. GEM’s air conditioning repair specialists in Portsmouth will evaluate your equipment honestly and recommend the best option.

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