GEM service team posing together in front of branded vehicle

Your AC Needs Repair. We’ll Fix It Right.

Portsmouth’s waterfront location and humid summers demand reliable air conditioning.

When your cooling system stops keeping your home comfortable, you need service that arrives fast and solves the problem right. GEM Plumbing & Heating Services, LLC provides Portsmouth homeowners with expert air conditioning repair when they need it most.

Our certified HVAC professionals have the experience to diagnose problems accurately and complete repairs that deliver reliable results. With same-day service, fully stocked trucks, and over 75 years of serving Rhode Island families, we’ll get your cooling system back on track quickly. Call GEM today for air conditioning repair services in Portsmouth.

(833) 222-2953


24/7 Emergency AC Repairs

When your air conditioner breaks down during summer heat, waiting isn’t an option.

GEM’s 24/7 emergency service means help is ready whenever you need it. Our Portsmouth-area technicians respond quickly to get your air conditioner running again, day or night.

(833) 222-2953


Call GEM. We’re in Your Neighborhood!

GEM serves Portsmouth and the surrounding Rhode Island communities.

Whether you’re in Common Fence Point along the waterfront, near Island Park beaches, or in Portsmouth Park with its coastal views, our technicians understand the area and the homes here.

We’re backed by one of New England’s largest HVAC fleets, with fully equipped trucks and certified professionals ready to respond. You’ll get dependable service from a team that knows what it takes to keep Rhode Island homes comfortable. Need AC repair services in Portsmouth? Give GEM a call today!

Years in Business

Skilled employees

Emergency Service

Trucks on the Road

GEM technician working on indoor HVAC system with homeowner

(833) 222-2953

It’s Easy to Schedule Your AC Repair With GEM!

We’ve designed our repair process to be simple and stress-free.

From the moment you call to the moment your system is running again, GEM keeps things straightforward.

Our technicians show up when scheduled, fully prepared to diagnose and repair your system. We respect your time and work efficiently.

You’ll receive an honest, detailed quote before we start any work. No surprises, no hidden charges, just clear information so you can make confident decisions.

Our NATE-certified HVAC technicians have the training and experience to repair your air conditioner correctly. We use quality parts and proven methods that deliver lasting results.

Once the repair is complete, we thoroughly test your system to ensure it’s cooling properly and operating safely. We’ll explain the work we did, answer your questions, and provide maintenance tips to prevent future problems. GEM’s team remains available for ongoing support whenever you need it.

We Repair All Types of AC Issues in Portsmouth

Whether your cooling problem is simple or complex, GEM has the expertise to repair it.

Our air conditioning repair technicians in Portsmouth handle all types of cooling system failures.

When your system runs but doesn’t cool your home effectively, you need solutions fast. Our air conditioning repair technicians in Portsmouth will determine if it’s a refrigerant leak, compressor failure, or another issue, and restore proper cooling.

An air conditioner that won’t maintain steady operation wastes energy and stresses your equipment. GEM’s air conditioning repair specialists in Portsmouth will diagnose what’s causing the problem and restore efficient, consistent performance.

If your electric bills are climbing without explanation, your AC is likely working harder than necessary to maintain comfort. Our air conditioning repair team in Portsmouth will inspect your system, identify the inefficiency, and make the required repairs.

Grinding, banging, or squealing noises indicate mechanical problems that need prompt attention. Our air conditioning repair technicians in Portsmouth will diagnose the issue and fix it before it results in complete failure.

When some rooms stay warm while others are comfortable, your system has a distribution problem. GEM’s air conditioning repair specialists in Portsmouth will restore balanced cooling throughout your entire home.

When your air conditioner stops working completely during hot weather, you can’t afford to wait. GEM provides 24/7 emergency air conditioning repair in Portsmouth to get your system back up and running quickly.

GEM service vehicles parked outside customer home

(833) 222-2953

GEM Technician Explaining Plans to Customer

(833) 222-2953

Why Work With GEM for AC Repair Services in Portsmouth?

You need an HVAC company that delivers on its commitments.

GEM has earned the trust of Rhode Island homeowners by doing exactly that for more than seven decades.

GEM has served Rhode Island since 1949. With 500 service trucks and over 700 trained employees, we have the resources and expertise to handle any air conditioning problem. 

When your AC stops working, waiting days for repair isn’t practical. GEM offers same-day air conditioning repair throughout Portsmouth so you can get your home comfortable again without delay.

Rhode Island families have trusted GEM for generations because we consistently deliver quality repairs, honest communication, and reliable results.

We believe in straightforward pricing. Before any work begins, you’ll know exactly what the repair will cost and why it’s necessary.

GEM handles all your home comfort needs, from air conditioning and heating to plumbing and electrical work. One call gets you expert service across every system in your home.


What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 8272 reviews
Lindsey Desrosiers
Edgar did the initial inspection and application. He was very friendly and pleasant. He listened to our concerns and worked with us. Bruno and his team installed our mini splits. They were very efficient and friendly as well. They even worked around our sonโ€™s nap schedule. They made sure everything was how we liked it before proceeding to something else and they gave their honest opinions.
I highly recommend going through GEM, even if they are a little pricey, their financing programs are accommodating.
Pistol Pete
The technicians were pleasant, professional, and very knowledgeable on the equipment and installation. I would highly recommend.
Erica DaSilva
They are honest and they actually try to help
Their customers.
Mike Ruddy
Isaac was a consummate pro. Onsite , explained work , did work , confirmed completion and wished be a good weekend.
Brad Alaniz
Always friendly and knowledgeable. Good communication regarding service appointments.
Joyce Cooper
Corey was very polite and explained things in a way I could understand.
M.K.J
Great job!
JC Hernandez
The technician Aaron was fantastic. He calmly and clearly explained what was going on and helped set expectations on what the results of the work would be. I felt he was working hard to help us.
RobinLou Dawkins
Thank you for servicing my walter filtration system!
Jeffrey Kreisberg
Easy scheduling on line. Chris showed up on time and did what was needed. Very professional and personable!
Lisa moone
Super friendly and knowledgeable
Ann
This guy is amazing Furst of all he listens and secondly , he doesnโ€™t mind a little extra work to solve a problem . With his partner Gennaro they explored every aspect before discovering
G what had not been done to my setup. And after correcting that , they did a review of Step 1 EXPLAINING OPERSTION . Each new install should start with this approach by Joshua and Gennaro.
Hanz Heiligmann
Called at 8amโ€ฆthey were here at 11! Other two companies I called havenโ€™t even called me back yet!!!!!
Anju Nohria
Aaron came for emergency service and was excellent. Very thorough, polite and did a great job!
Paul Hanson
Genrac repair. Very professional. Outstanding personnel and customer service. Would recommend anytime
julie ciaramello
Repaired/replaced under sink drain.
Kelsie Reed
Excellent service with clear explanation. On time, friendly professional communication. Issue resolved very quickly
David Silva
Frindly, Knowledgable, Proffessional, Thank You
James Alfano
Chris B was great.
Sarah Day
Great service, on time, quality work. Friendly and accommodating. Terrific customer service. James was very knowledgeable and thorough. Would work with him again in a flash. Replaced kitchen faucet and hot-water heater.
expo duarte
Jake Valentim did a good job and went over the work been performed
Cristina De souza
They were very good
Rachelle St Pierre
Very satisfied with the service
Heather Fraser
I am so grateful to Gem. I had several technicians from other companies come out to โ€œrepairโ€ our system to no avail. Not only did Bill and Diego finally address the problem, they were kind, knowledgeable, and easy to work with. The Gem customer service team is also excellent!
Jeffrey Lemieux
Great service by Abraham again. Prompt, polite, and helpful Thanks.

What to Expect When You Work With GEM

Our commitment to quality service is consistent on every job.

There can be a sense of hesitation when you work with an air conditioning contractor for the first time; GEM is here to calm your nerves and make the process simple, transparent, and stress-free from start to finish.

Our NATE-certified HVAC professionals bring skill, professionalism, and a genuine commitment to your comfort. We arrive on time, in uniform, and ready to solve your problem efficiently. From start to finish, you can expect courteous, respectful service from every member of the GEM team.

We explain the problem, outline your repair options, and answer your questions in straightforward language. No technical jargon, no vague responses. With GEM, there’s never any confusion, just honest, straightforward answers you can trust.

Before any work begins, you’ll receive a detailed quote that clearly explains the repair and the cost. You’ll know exactly what to expect with no hidden surprises. We want you to feel confident in every decision and know exactly what to expect from start to finish.

As a Carrier Factory Authorized Dealer and Rhode Island Energy partner, GEM meets the highest industry standards for training, safety, and expertise. Our technicians use proven techniques, quality materials, and industry-leading standards to ensure your system runs safely and efficiently. At GEM, we don’t settle for “good enough”; we aim for results that last.

GEM Plumbing Heating Cooling & Electrical branded technician portrait

(833) 222-2953

customer and technician interaction

Prevent Future AC Problems With GEM’s Home Comfort Club!

Regular preventive maintenance is the best way to avoid unexpected breakdowns.

GEM’s Home Comfort Club provides Portsmouth homeowners with the routine care their air conditioners need to operate reliably all summer. Our certified technicians clean your system, check refrigerant levels, inspect electrical components, and optimize performance to catch small problems before they become expensive ones. Give us a call or contact us online today to enroll or to learn more!


Other HVAC Services You May Need


Schedule Air Conditioning Repair in Portsmouth, RI With GEM

If your air conditioner is struggling to cool evenly, making unusual noises, or failing when you need it most, GEM is here to help. Our team takes a detail-driven approach to diagnosing problems and delivering targeted repairs that improve comfort, efficiency, and system lifespan. Whether it’s a quick fix or a more involved air conditioning repair in Portsmouth, RI, our work is backed by decades of hands-on experience and a commitment to restoring dependable cooling without cutting corners.

GEM technician in front of service truck


FAQ

Can you repair all air conditioner brands?

Yes. Our air conditioning repair technicians in Portsmouth are trained to work on all major air conditioning brands and models. We have the expertise, tools, and parts to repair any system in your home.

Why isn’t my AC cooling properly?

Low refrigerant levels, a clogged filter, compressor failure, or electrical issues are common causes. A professional air conditioning repair inspection in Portsmouth will identify the specific problem and get your system cooling properly again.

Do you offer same-day service?

Yes. GEM provides same-day air conditioning repair service throughout Portsmouth. When you call, we’ll dispatch a technician to your home quickly to diagnose and fix the problem without unnecessary delays.

Is emergency service available?

Yes. GEM offers 24/7 emergency air conditioning repair in Portsmouth. Whether your system fails at night, on a weekend, or during a holiday, our team is ready to respond and restore your comfort.

When should I replace my air conditioner?

If your system is over 10 to 15 years old, requires frequent repairs, or no longer cools efficiently, replacement may be more cost-effective long-term. GEM’s air conditioning repair specialists in Portsmouth will evaluate your equipment honestly and recommend the best option.

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