October Is Breast Cancer Awareness Month

Proceeds of New Installations to Benefit The Gloria Gemma Breast Cancer Research Foundation

Get Your Hot Water Heater Back on Track

When your water heater stops working, it can ruin your whole day. No hot showers before work. No warm water to wash dishes or do laundry. You need it fixed fast, and you need it done right.

GEM Plumbing & Heating Services, LLC’s licensed, local plumbers specialize in water heater repair in Providence, RI, restoring your comfort with same-day service, transparent pricing, and reliable workmanship.

Whether your system is leaking, making strange noises, or not heating like it used to, we’ll pinpoint the problem and get your hot water flowing again safely and efficiently.

(833) 222-2953


Need Emergency Water Heater Repair in Providence?

Don’t wait for a leak or cold water to turn into a bigger problem.

GEM’s licensed plumbers are ready for same-day water heater repair, day or night. Call our local team now, and we’ll get your hot water back fast.

(833) 222-2953


Serving Providence With Pride

Providence homeowners know they can rely on GEM for trustworthy, long-lasting water heater repair. We’re proud to be part of this community and to deliver the kind of service that keeps your home comfortable, your water hot, and your mind at ease.

When your water heater isn’t working right, don’t let the problem get worse. Call GEM today and get expert help from the plumbing team your neighbors have trusted since 1949.

Years in Business

Skilled employees

Emergency Service

Trucks on the Road

GEM technician working on indoor HVAC system with homeowner

(833) 222-2953

How GEM Gets Your Hot Water Flowing Again

It should never feel complicated to get the services you need.

When your water heater stops working, you need a clear, dependable plan. At GEM, our goal is to make your repair as smooth and stress-free as possible. Here’s how our process works:

As soon as you contact us, our team dispatches a nearby plumber who can respond promptly. We arrive and inspect your tank, heating elements, thermostat, valves, and safety mechanisms.

You’ll get an honest explanation of the issue and your best options for repair or replacement.

From fixing leaks to replacing heating elements, most repairs are completed in a single visit.

Before leaving, we verify that your water heater is operating safely and efficiently.

Does Your Water Heater Need Repair?

Your tank water heater often gives warning signs before it breaks down completely.

Recognizing these early can save you time, money, and stress. Call GEM if you notice any of the following issues. If you’re unsure what’s going on, don’t worry. GEM’s licensed plumbers will inspect your system, explain what they find, and walk you through the best options for repair or replacement.

Water turns cold too soon, or never heats up, which could mean a failing heating element or thermostat.

Even small leaks can lead to corrosion and water damage if left untreated.

Rumbling, popping, or hissing sounds often point to sediment buildup or internal wear.

Corrosion inside your tank or plumbing lines can cause rust-colored hot water.

If your water swings from hot to cold, your thermostat or heating element may be malfunctioning.

Providence homeowners often notice rising utility bills when their water heater starts struggling. Sediment buildup, worn heating elements, or an aging tank can all force your system to work overtime. Our technicians will diagnose the cause and restore your water heater’s efficiency.

Customer and technician shaking hands on the front porch

(833) 222-2953

GEM Technician Explaining Plans to Customer

(833) 222-2953

GEM Is the Plumbing Team You Can Count On

If your water heater breaks down and you need to call a plumber, you want peace of mind knowing the job’s done right. That’s exactly what you get with GEM.

For more than 75 years, Providence homeowners have turned to GEM for honest, high-quality plumbing work backed by unmatched local experience. Our team treats every home like our own, showing up on time, communicating clearly, and getting the job done safely and efficiently. GEM makes sure your experience is simple, stress-free, and backed by lasting results.

With 500+ trucks and 700 skilled employees, we can often be at your home the very same day you call.

You’ll always know the cost of your repair before work begins, and you’ll always get a fair price.

Our plumbers are fully licensed and trained to repair all brands and models of tank water heaters.

We arrive on time, protect your home, and clean up before we leave.

Book online anytime or call our local Providence team for fast, friendly assistance.


What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 9542 reviews
Gerry N
10 hours ago
There deserve more than five stars they're great people and do great work
Kim N
12 hours ago
They fixed exactly what I needed! Very pleased. Definitely recommend!
Hazel Mclaughlin
14 hours ago
Explained everything in detail. They were excellent in explaining and showing us how it works. Thank you
Ron Scarborough
15 hours ago
David was very thorough, knowledgeable and professional. He paid attention to detail and explained everything to ensure we were satisfied with the work.
Rose Marsan
15 hours ago
Technician was efficient.
Geoff Schoos
16 hours ago
Both David C was excellent! Hecame on time, walked me through what needed to be done, and when completed showed me the final product. He was very professional, pleasant and respectful of our home. I strongly recommend him for any repairs needed.
Stavros Macrakis
16 hours ago
Their $99 promotion — main drain cleaning + camera inspection — is a great deal. The guys who did the work were very systematic, surveying the drain pipe both before and after cleaning it out, and explaining what they found very clearly. They followed up with a proposal for fixing the pipe. I will of course bid out the repair, and I have no information about how efficient and economical they are for doing this work.
Percilla Perry
16 hours ago
On time, and suggested further repair. Installed new furnace replacement.
jarrod Roach
16 hours ago
Living on the Cape finding a reliable service company can be difficult. GEM is now my go to for HVAC and plumbing service.
> Five stars for Davontay V. He came out to our Foxborough building for a no-heat call, found a loose heat-call wire in minutes that the previous tech had walked right past, reconnected it, and there was no charge for the visit. Professional, fast, and honest. He's our requested tech from now on. Additionally, Davontay also put the lock cover back on, locked up every door, shut off the lights, and took care of a few small cleanup items that weren't part of his job — all without being asked. Great job!
James Webb
18 hours ago
Brian from Gem did an excellent job installing my kitchen faucet!! He was very courteous and made sure everything was clean before he left.
sinclairhome
18 hours ago
Efficient and clean electrical
Jodi Livermore
18 hours ago
I was so grateful to get such quick, great service, especially on a holiday weekend. Devin was excellent, explaining everything to me and making recommendations. My go to company for all future plumbing needs!
Mike
19 hours ago
William & his brother were punctual , professional & patient . Got the job done , communicated clearly and answered all of my questions.
Matt Brown
20 hours ago
Dory did great work!
RJ
20 hours ago
Joe and Diego were wonderful!!! Knew exactly what they were doing!!! And they both put me at ease right away! Give them both a raise pls.
Edgar Mendez
21 hours ago
Everything is good 100×100 perfect
Frank Motta
21 hours ago
Very helpful and professional!
Bethany Bomar
1 day ago
Thank you so very much. Cleaned up the things previous service people did not bother with, climbed up into my waycup attic to service that unit also…and you left everything orderly and shiny. Yay GEM guys!
Frank Andrade
2 days ago
Outstanding all the way around. Knowledgeable, honest, and personable. Made a $20,000 bill feel much better.
Sarah A Mannix
2 days ago
Joie and Cristian were awesome to work with. They worked on getting my mini split system ready for winter. They were both experienced, efficient, answered all my questions and were just great to speak with.
Dale Easton
2 days ago
Joseph was very professional, courteous, and knowledgeable. He was also pleasant in our discussion of my heating issues.
Rebecca Boff
2 days ago
Fantastic work fixing my toilet and working with myself and the condo association as the water needed to be turned off to several buildings. Professional, friendly and efficient! Jon and Ethan were great! Easy financing options were available, couldn't have gone better, thank you so much!
Howard Spielman
2 days ago
On time cordial and efficient
Mark Harnois
2 days ago
Tony’s the best!


What to Expect When You Work With GEM

From Federal Hill to the East Side, Providence homeowners trust GEM because we treat every job like it matters.

Calling a plumber can feel stressful, especially when you’re not sure what to expect. GEM makes the process simple. We show up when we say we will, explain what we find, and never pressure you into repairs you don’t need.

Every GEM technician is licensed, background-checked, and trained to handle water heater repairs on all major brands. We arrive in uniform, respect your home, and focus on getting your hot water back fast.

We explain what’s wrong, what it takes to fix it, and what your options are. No jargon, no runaround. You’ll understand the repair before we start, and we’ll answer any questions along the way.

You’ll know the cost before we start. No hidden fees, no surprise charges. If we find something unexpected during the repair, we’ll discuss it with you before proceeding.

GEM has been repairing water heaters across Providence since 1949. We use quality parts, proven techniques, and stand behind our work. When we fix it, it stays fixed.

GEM Plumbing Heating Cooling u0026 Electrical service truck exterior

(833) 222-2953

customer and technician interaction

Prevent Future Repairs with GEM’s Home Comfort Club

Take the stress out of home maintenance with GEM’s Home Comfort Club. This exclusive membership keeps your heating, cooling, plumbing, and electrical systems running at their best year-round.

As a member, you’ll enjoy priority scheduling, exclusive discounts, and annual tune-ups that help prevent costly repairs before they start. It’s the easiest way to protect your comfort, save money, and ensure your home stays safe and efficient in every season.


Other Water Heater Services You May Need


Schedule Water Heater Repair in Providence With GEM

Cold showers and lukewarm water don’t have to ruin your day. GEM’s Providence water heater repair team is ready to diagnose the problem and restore your hot water fast. From heating element failures to leaking tanks, we handle it all with same-day service and upfront pricing.

Call GEM or book online to schedule your water heater repair in Providence today.

GEM technician in front of service truck


Frequently Asked Questions About Water Heater Repair

How do I know if my water heater needs repair or replacement?

If your water heater is under 10 years old and the issue is minor like a faulty thermostat or heating element, a repair will usually solve the problem. But if your tank is leaking, corroded, or nearing the end of its lifespan (typically 8–12 years), replacement may be the smarter long-term investment. GEM’s licensed plumbers will inspect your system and help you decide what’s best for your home and budget.

Can GEM repair all types of tank water heaters?

Yes! Our team repairs and services all major brands and models of traditional tank water heaters. Whether you have an electric or gas unit, our licensed plumbers are trained to diagnose issues quickly and restore reliable hot water.

What causes a water heater to stop producing hot water?

Several issues can lead to no or inconsistent hot water, most commonly a failed heating element, thermostat malfunction, sediment buildup, or power supply problem. In some cases, a tripped circuit breaker or pilot light issue could be the cause. GEM’s technicians will pinpoint the exact issue and get your water heater running safely again.

Why is my water heater making popping or rumbling noises?

Those noises usually mean sediment has built up inside your tank. Over time, minerals in your water settle at the bottom, creating a layer that traps heat and causes the water to boil unevenly, leading to those popping sounds. Regular maintenance from GEM can prevent this buildup and extend the life of your water heater.

What should I do if my water heater is leaking?

First, turn off the water supply to prevent flooding. Then, shut off power to the unit (gas or electric) for safety. Once that’s done, call GEM right away. A leak can signal anything from a loose connection to a failing tank. Our team offers same-day water heater repair in Providence, and we’ll assess whether a repair or replacement is needed.