Professional Water Heater Replacement Services

Seconds after you start the shower or turn a faucet on, you should feel a rush of warm water.

But if you’re left waiting and waiting, only to be met with cold water, your water heater’s lifespan might be coming to an end.

At GEM Plumbing & Heating Services, LLC, we provide professional water heater replacement services in Boston to restore comfort, convenience, and reliability to your home. Whether your system has stopped working entirely or it’s just not performing like it used to, our licensed plumbers will help you find the perfect new water heater for your needs, budget, and household size.

Give us a call today for water heater replacement services in Boston.

(833) 222-2953


We Serve the Boston Area

We’re proud to live and work in the same communities we serve.

Our local technicians treat every home as if it were their own, delivering friendly, respectful service every time. With over 700 employees and 500 fully stocked trucks, GEM has the resources to reach you quickly and provide solutions you can trust. Hot water can’t wait, and neither should you.

Years in Business

Skilled employees

Emergency Service

Trucks on the Road


(833) 222-2953

Same-Day Water Heater Replacement Services

When your hot water goes out, you don’t have time to wait days on end for a replacement.

Your home depends on hot water for essential daily tasks like showering, cleaning, and doing laundry, and every hour without it can feel like an eternity.

That’s why GEM offers same-day water heater replacement services in Boston, getting your home’s hot water back as quickly as possible. Our technicians arrive on time, assess your system, and install a new, efficient water heater the very same day so you can get back to your normal routine without delay.

GEM Makes the Water Heater Replacement Process Easy

Being without hot water is stressful enough without worrying about whether the plumber you’re working with will actually provide the solutions they’re promising.

GEM is here to make the water heater replacement process as easy and stress-free as possible.

Our team starts by inspecting your existing water heater to determine its condition, size, and setup. This helps us identify the best replacement options for your home and ensure a smooth installation process.

Before any work begins, you’ll receive a clear, upfront quote with no hidden fees or surprises. We’ll walk you through your options and answer all your questions so you can make an informed decision with confidence. GEM also offers financing options and helps you find available rebates to make upgrading more affordable.

Once you’ve approved the plan, our licensed plumbers handle the entire replacement with precision and care. We’ll remove your old system, install the new one, and ensure every connection is safe, secure, and up to code.

After installation, we thoroughly test your new water heater to confirm it’s heating properly and performing efficiently. Before leaving, we’ll walk you through the system, explain maintenance tips, and make sure you’re completely satisfied with your new hot water setup.

(833) 222-2953


GEM technician standing beside branded service van

(833) 222-2953

Here’s Why You Should Replace Your Water Heater

Unfortunately, no water heater will last forever.

Replacing yours before it completely fails and leaves you without any hot water at all will help you avoid the stress and inconvenience of losing hot water unexpectedly, while providing you with plenty of long-term benefits.

Newer water heaters are designed to use significantly less energy while delivering consistent, reliable hot water. This means lower utility bills and a smaller environmental footprint for your home.

A new system ensures you’ll have steady, dependable access to hot water whenever you need it. Say goodbye to fluctuating temperatures or running out of hot water halfway through your shower.

Older water heaters often need frequent repairs that can quickly add up. Replacing your system eliminates those recurring issues and gives you peace of mind knowing your unit is built to perform reliably for years.

Upgrading to a modern, efficient water heater not only improves comfort and savings but also boosts your home’s overall value. Potential buyers appreciate newer, energy-efficient systems that promise long-term reliability.

Why Boston Residents Choose GEM for Water Heater Replacements

When you need a new water heater, you want the job to be done right… the first time.

You don’t want to wait around on additional parts or deal with the stress of unclear pricing or rushed workmanship.

At GEM, we believe your comfort and peace of mind come first, and we go above and beyond to deliver a smooth, transparent, and reliable installation experience from start to finish. Here’s what makes GEM the trusted choice for your home:

We’re proud to live and work in the same communities we serve. Our local Boston technicians treat every home as if it were their own, delivering friendly, respectful service every time.

With over 75 years of experience serving Boston and the surrounding New England area, GEM has earned a reputation for dependable service and expert craftsmanship on every job.

Beyond water heaters, GEM offers plumbing, HVAC, and electrical services under one roof, giving you a single, trusted partner for all your home comfort needs.

We know you can’t go long without hot water. Our large team and fully stocked trucks allow us to provide same-day water heater replacements across Boston whenever possible.

You’ll never be surprised by hidden fees or unclear costs. GEM provides clear, detailed estimates so you know exactly what to expect before any work begins.

Replacing your water heater doesn’t have to strain your budget. GEM helps you find available rebates and offers financing options to make upgrading more affordable.

We install only reliable, energy-efficient systems from trusted brands to ensure long-lasting performance and comfort for your home.


What Our Customers Are Saying

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4.6
Based on 3435 reviews
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Richard Riquier profile pictureRichard Riquier
13:12 23 Jul 24
Leak in kitchen. Technician was quick and professional. I’ve used gem in the past and have always had a good experience.
Brian Bessette profile pictureBrian Bessette
16:08 16 Jul 24
Nate came out first thing in the morning to help with my clogged sewer main. He was very professional and kind. He explained everything with no difficulty and offered multiple cost-tiered options. Mainly whether we would utilize a camera in the process of snaking the main. I appreciated being offered the option. We went with the camera process. So we could fully diagnose the issue, and determine if this would be a recurring problem.
We found roots growing in an old, 2-foot, cast-iron section of my main drainage pipe.
He used a blade attachment and cleared the obstruction to the best of his ability. Then left me with a quote to have the 2-foot section of cast iron replaced with PVC—which is only a small section that penetrated the foundation of my home.
I was very happy with the service, and most importantly the transparent approach which allowed me to make informed decisions.
Nate’s customer service skills were out of this world. I advise GEM Plumbing to invest in this young man.
Matthew Bodziony profile pictureMatthew Bodziony
16:02 16 Jul 24
Incredible company.
I had two whole house central AC units replaced (19 yrs old) and their team and other parts of the company (Plumbling, electrical, etc.) worked together to do an unbelieable installation in very hot conditions. My hats off to your company and we are so impressed that I contracted GEM to install a whole house 25kw generator.
The team was:
Alec Reyes
Marcus Mendoza
Roger Ribeiro
Richard Kadison profile pictureRichard Kadison
20:05 11 Jul 24
I was able to schedule an appointment for the next day. The technician was great. Chris went over everything that needed to be done and explained it clearly. Very professional. He was also able to offer a discount and waived the fee for the service call. When I reviewed the bill that night, there was an error and the fee hadn’t been waived. When I called Gem the next day, they saw the error and immediately corrected it. Said the refund would be put on my credit card. Very happy with the service.
DebraJean Fournier profile pictureDebraJean Fournier
14:18 22 Jun 24
I am very happy with my well water pump service. David Chapman and his associate were professional, friendly and respectful. David showed me how to change my filter for which I am truly grateful.
It was super easy booking online The next day the dispatcher, (unfortunately I don’t know her name) called to offer an earlier appointment. She was very polite and kind.
My whole transaction was smooth and pleasant from start to finish!

Keep Your New Water Heater in Top Shape with Routine Maintenance

Plenty of systems around the home depend on regular maintenance to work at their best, and water heaters are no different.

Over time, the parts within the system can develop issues due to wear and tear. As these stack up, they’ll start to take a toll on your water heater. Regular water heater maintenance is crucial to the long-term health and productivity of your water heater.

GEM offers professional water heater maintenance services to make sure your new water heater is always working just right. Call GEM today to learn more.

customer and technician interaction


GEM technician entering service vehicle for home repair visit

(833) 222-2953

How to Tell When to Replace Your Water Heater

Not every sign to replace your water heater is obvious; some take a closer look to find.

Most water heaters last between 8 to 12 years, depending on the type, usage, and maintenance they receive. If yours is nearing or past that age, replacement offers better efficiency and reliability.

When your water fluctuates between hot and cold or you’re running out of hot water halfway through your shower, your system may be struggling to keep up with demand.

Leaks around the tank or rust-colored water typically mean corrosion has set in. These are clear signs that replacement is the safest and most reliable solution.

Popping, rumbling sounds or unexplained increases in your utility bills often indicate sediment buildup or declining efficiency—both signs your water heater is nearing the end of its lifespan.


Choose GEM for Water Heater Replacement Services in Boston

There’s no shortage of daily tasks and activities made easier and more convenient with hot water.

Make sure your home always has access to the hot water you need with expert water heater replacement services from GEM.

We’re proud to serve our friends and neighbors across Boston, and we’re here to make your next water heater replacement simple, affordable, and stress-free. Give us a call or contact us online today!

GEM technician in front of service truck



Frequently Asked Questions

How long do water heaters last?

Most water heaters last between 8 to 12 years, depending on the type, usage, and maintenance they receive. Regular tune-ups can help extend their lifespan and maintain efficiency.u003cbru003e

What are the different types of water heaters?

The most common systems include traditional tank water heaters, tankless water heaters, and hybrid water heaters. Traditional systems store hot water in a tank for ready access. Tankless units heat water on demand for endless supply. Hybrid models combine heat pump technology with tank storage for maximum efficiency.

Why do homeowners choose GEM for Boston water heater replacement?

Boston homeowners trust GEM for our 75+ years of experience, same-day service, and honest, transparent pricing. We combine local expertise with exceptional customer care to deliver reliable, long-lasting solutions.

What should I look for in a new water heater?

The best water heater depends on your household size, hot water usage, and energy preferences. Consider tank capacity, fuel type, energy efficiency ratings, and whether a traditional, tankless, or hybrid system best fits your needs.