GEM technician inspecting outdoor HVAC unit at residential home

Keep Your Water Flowing with GEM

Your home’s plumbing is one of its most critical systems, but it often goes unnoticed—until a problem arises.

Sewer lines can develop cracks, blockages, or root intrusion that lead to backups, water damage, and costly repairs. Video camera inspections allow problems inside the pipe to be identified early, helping prevent larger issues and keeping your plumbing system functioning properly.

GEM Plumbing & Heating Services, LLC, helps homeowners across Rhode Island and Southeast Massachusetts schedule thorough sewer inspections using modern camera technology. Our technicians clearly explain what’s happening inside your sewer line and provide practical recommendations to help address concerns before they escalate. Schedule a sewer camera inspection with GEM today to identify hidden issues and keep your plumbing system running smoothly.

(833) 222-2953


Why GEM Is the Top Choice for Sewer Inspections

GEM has been serving Rhode Island and Southeast Massachusetts since 1949.

Starting as a small, family-owned company, GEM has grown into one of the largest and most trusted home services providers across New England. Every inspection is handled with a focus on clear communication, quality workmanship, and solutions that help keep your plumbing system running reliably. You can count on GEM not just for sewer inspections, but for the follow-up repairs or maintenance needed to keep your plumbing system running smoothly.

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Skilled employees

Trucks on the Road

Years in Business

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Inside a Professional Sewer Inspection

Each step focuses on understanding the condition of your sewer line and identifying potential problems.

A thorough inspection allows the condition of your sewer line to be evaluated from start to finish. The process is designed to locate blockages, detect early signs of damage, and determine whether maintenance or repairs may be needed. Here’s what typically happens during a professional sewer inspection by GEM:

High-resolution cameras capture every inch of your sewer lines, identifying cracks, blockages, and wear that could impact your home’s plumbing. With these clear diagnostics, you can prioritize repairs and avoid unnecessary costs.

Your technician will check your sewer line for common blockages such as tree roots, debris, and buildup. Identifying these problems early helps prevent backups and keeps wastewater moving through the line properly.

Next, our team will examine the condition of your sewer pipe to identify corrosion, cracks, shifting, or deterioration. Understanding the pipe’s condition guides whether maintenance, repair, or replacement may be necessary.

As the inspection moves through the line, we will record what appears inside the pipe, and you’ll get a clear inspection report and explanation of the findings so you can understand what is happening beneath your property.

After reviewing the inspection results, your technician will explain any concerns and outline practical next steps. These recommendations can help you decide how to address issues based on your home’s needs and long-term plans.

Sewer inspections are completed with little to no disturbance to your home or yard. Our technicians access existing cleanouts whenever possible and leave the area clean once the inspection is complete.

customer and technician interaction

Stay Ahead with the Home Comfort Club

A simple membership plan that helps keep your home maintenance organized and on schedule.

GEM’s Home Comfort Club gives you an easy way to stay on top of routine care for important home systems, including plumbing maintenance that supports healthy sewer lines. While sewer inspections aren’t automatically included, the membership helps you plan and coordinate them when needed.

Scheduled service reminders and routine system checks help ensure key components of your home’s plumbing system receive regular attention. Membership also includes priority scheduling and exclusive savings on services. With the Home Comfort Club, it’s easier than ever to manage maintenance while keeping your home’s plumbing, HVAC, electrical, and other systems working reliably year-round.


Why Homeowners Rely on GEM for Sewer Inspections

GEM is trusted throughout Rhode Island and Southeast Massachusetts for our expertise, reliability, and commitment to taking care of homes for the long term.

From small repairs to comprehensive service, GEM provides solutions that are tailored to each property. Here are just a few reasons hundreds of customers entrust their home care to us:

GEM isn’t just a plumbing company. We provide comprehensive home services, including HVAC and electrical care. This full-service capability ensures any follow-up work from inspections can be handled efficiently by the same trusted team.

Our certified technicians have deep experience with New England’s plumbing challenges, from older homes to modern systems. They know how to detect issues early and recommend solutions that make sense for your home.

Unexpected issues can’t always wait. GEM offers same-day appointments when possible, ensuring your plumbing problems are addressed quickly and efficiently.

GEM uses modern video inspection equipment to deliver clear, accurate results. This technology allows technicians to identify issues precisely, reducing guesswork and helping homeowners avoid unnecessary repairs.

We explain our findings in plain language, supported by visual evidence from the inspection. You’ll get straightforward recommendations without pressure, making it easier to plan next steps with confidence.

At GEM, we approach sewer inspections with your home’s future in mind. Our technicians focus on preventing repeat problems and helping homeowners protect their plumbing systems for years to come.

GEM technician smiling inside residential kitchen during service call

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What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 9090 reviews
Showed up right as scheduled and expedited repairs immediately!!!! Tech was extremely knowledgeable, efficient and awesome! 5 Stahs all around!
Nick was extremely helpful and honest. I hope Nick will assist during GEMs next visit.
They just came for an estimate but they were on time, very friendly and respectful. They answered all my questions. I didn’t pay for the estimate but I had to put something at the bottom. Thank you
Aiden Bradley-Main of GEM HVAC was a consummate professional. He communicated clearly, instilled confidence, and got the job done well. He gets my highest recommendation.
Efficient, on time, good diagnosticians, affable staff… but costly!
David Salvatore was prompt, professional, and pleasant. He diagnosed my air conditioning issue and solved it quickly on the same day!
GEM staff rxceedrd my expectations in ensuring that we were "completely" satisfied with their work. I am extremely satisfied with both their communication as well as their work. Job well done GEM!!!
Douglas was friendly, polite and knowledgeable. He made a few suggestions for my hvac and was going to email some updated parts I should consider to add and install. I have not yet received the email. Overall he did a good job.
Great having GEM here for Installation of heating system – From start to finish : With Tim and Rob making the plans, with Jacob and Eric and Gennarro taking care of all the plumbing and figuring things out in our old house – very professional, got the job done in a helpful and timely and efficient way: helping me feel ready this year well ahead of the heating season, Thank you Gem!
Abraham was very professional and finished the job same day even after encountering some obstacles to do it. He answered all my questions and was very helpful
Nicole Tradd was fantastic today. I had a leak in a copper pipe (on a Sat) and Nicole came out to house and had everything fixed in no time at all. Very satisfied with her work. Thank you.
Service was quick and complete and very fairly priced.
Great communicator. Knowledgeable.
Aaron Neal was very professional and thorough. He diagnosed the problem, explained it to us, and followed with ordering the part to return and install. I highly recommend Aaron for his knowledge and customer service.
He worked in the job from 8 – 10 pm to restore our air conditioning during the recent heat wave.
Excellent service in every respect: starting with the salesperson, Peter Dallas; Sean, the installation coordinator; and, of course, the installers Joe & Cristar!!
Pete was extremely professional, friendly, understanding and very flexible when negotiating the final price.
After 28 years of using a Lennox central heating and air conditioning system, we decided was time to get new systems and we went with Carrier this time, a highly respected brand too backed by GEM Plumbing as a certified provider. Both the sales process and the speed of the installation were incredibly efficient. We spoke with Peter on a Tuesday morning , and by 3:00 p.m. on Friday of same week the installation was complete. We were lucky enough to have Joe Medeiros and Cristar Fig from GEM as our technicians!
Let me tell you, this duo is exceptional! They are very young but possess extensive knowledge and a fantastic attitude. I was truly impressed by their technical work and their courtesy. These two technicians are a great asset to GEM and WE would love them to be recognized! We are very happy at home; the air conditioning system works wonderfully! And We can’t wait to use this coming winter our new furnace too!
Thanks to Peter, Sean, Joe, and Cristar for their amazing job!!
Sincerely
Mary
ALecs Reyes was the best!!! Extremely knowledgeable and professional. He turned our terrible experience with our last contractor into a positive outcome . I will add that he was a fantastic mentor to the helper he brought along today. ALecs is the kind of employee every business owner searches for….Good luck in your career at Gem Alec’s!!!
Great service and very personable rep. I am very happy that I contacted GEM.
Nicole was great. Super nice, super helpful and quick. I wish I was as effusive about the exorbitant prices that GEM charges.
Super great people and service!
We had been struggling to find a plumber for a month! GEM was available and took us in immediately when others were ignoring our calls! We now have hot water again. I can shower in peace.
Richard was on schedule and very honest and transparent regarding the failed part and freely answered questions about the HVAC system overall.
Update!
July 2026 — I just had Tim F from GEM ground my 21' above ground pool. Service was quick & excellent as usual! Highly recommend GEM electricians, plumbing & HVAC! They're fantastic!

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June 2026 — Just had John P from GEM provide maintenance on my central AC unit. He was fantastic! Explained everything and performed his work efficiently with great communication andcrespect for my home! He was just great! I appreciate being able to get an appt so quickly with GEM. It's so helpful to be able to schedule appointments around my availability and as a FT worker who commutes via rail, I value that scheduling flexibility. Their work is exceptional. I highly recommend GEM!

The GEM plumbers were fantastic. They hooked up a new spigot and a back flow preventer for the drip irrigation system I will have installed soon. They explained everything, they were fast and respected my home during the job. I highly recommend GEM for your next plumbing repair or upgrade.
Today Nicole from GEM extended the pipe and added a female adapter for the irrigation system. She was speedy and fantastic!
Timely, helpful, and knowledgable! Took time to explain things thoroughly
Bob was on time, did a good job and was very helpful.
Problem was taken care of, and further service was recommended for our consideration. Nick was friendly and explained things really well. Overall would highly recommend thank you.


Customer and technician shaking hands on the front porch

(833) 222-2953

Why Routine Sewer Inspections Matter

Your sewer plays a crucial role in the comfort and safety of your home.

Keeping it in good condition requires regular inspections to find problems quickly. Routine sewer inspections offer a range of benefits that protect your home and simplify maintenance, including:

Small cracks, root intrusion, and buildup can develop long before obvious symptoms appear. Identifying these concerns early makes it easier to address them before they lead to larger plumbing problems.

A clear sewer line allows wastewater to move away from your home without restriction. Regular inspections help identify conditions that could lead to backups or overflows.

Sewer lines connect directly to the rest of your plumbing system. Monitoring their condition helps prevent problems that could affect pipes, fixtures, and connected appliances.

When sewer lines remain clear and structurally sound, wastewater flows more consistently through the system. Balanced flow reduces unnecessary strain on plumbing components.

Regular inspections offer a clearer understanding of your sewer line’s condition. Homeowners gain reassurance that their plumbing system continues to operate as expected.


Sewer Solutions That Go Beyond Inspections

Our comprehensive solutions support the long-term performance of your sewer system.

Sewer inspections are only one part of maintaining a reliable plumbing system. GEM provides a full range of sewer services designed to address existing issues, restore proper drainage, and help prevent future problems.

GEM performs thorough sewer line cleaning to remove debris, buildup, and sludge that accumulate inside pipes over time. Using professional equipment and proven techniques, technicians clear blockages and restore proper wastewater flow through the system.

When sewer pipes develop cracks, leaks, or structural damage, GEM diagnoses the issue and performs targeted repairs. Our technicians address the affected section of pipe using durable methods designed to restore normal system function.

For pipes that are severely damaged or deteriorated, GEM provides full sewer line replacement. We’ll remove the failing section and install new piping that meets current plumbing standards.

GEM provides certified backflow prevention services, including device installation, testing, and maintenance. Our team will inspect and service backflow devices to ensure they operate correctly within your plumbing system.

When urgent sewer problems occur, GEM responds with emergency service to assess the situation and address the issue. We’ll arrive prepared to diagnose the problem and perform the necessary repairs to restore system operation.

GEM Plumbing Heating Cooling u0026amp; Electrical branded technician portrait

(833) 222-2953

GEM technician in front of service truck

Schedule Your Sewer Inspection Today

By examining the condition of your sewer line early, you gain a clearer understanding of how your system is performing and whether maintenance or repairs may be needed.

With experienced technicians and decades of trusted service across Rhode Island and Southeast Massachusetts, GEM provides reliable inspections that help homeowners maintain confidence in their plumbing systems.

Call GEM at (833) 222-2953 today. 


Frequently Asked Questions About Sewer Inspections

How often should I schedule a sewer inspection?

Most homes should have a sewer inspection every 2 to 3 years. Older pipes, mature trees, or a history of sewer issues may require more frequent inspections. Checking the line periodically helps identify cracks, root intrusion, or buildup before they cause a blockage.

What problems can a sewer camera detect?

A sewer camera can detect blockages, cracks, root intrusion, pipe misalignment, and structural damage. It also reveals grease buildup, sludge, or debris restricting wastewater flow. This allows technicians to pinpoint the exact location and cause of the problem.

Will a sewer inspection damage my property?

No, sewer inspections do not require digging or landscaping removal. Our technicians insert a flexible camera through an existing cleanout or access point in the plumbing system. The camera travels through the pipe to record its condition.

What happens if a problem is found in my sewer line?

If the inspection reveals a problem, your technician will review the findings with you and explain the condition of the pipe. You receive clear information about the issue and the available repair or maintenance options. Any recommended service can then be scheduled.

Do sewer inspections help with recurring drain problems?

Yes, inspections often identify the cause of repeated clogs or slow drains. Root intrusion, pipe damage, and heavy buildup are common sources of recurring drainage problems. Once the issue is located, GEM can help with the correct repair or cleaning service to address the problem.