GEM technician inspecting outdoor HVAC unit at residential home

Keep Your Water Flowing with GEM

Your home’s plumbing is one of its most critical systems, but it often goes unnoticed—until a problem arises.

Sewer lines can develop cracks, blockages, or root intrusion that lead to backups, water damage, and costly repairs. Video camera inspections allow problems inside the pipe to be identified early, helping prevent larger issues and keeping your plumbing system functioning properly.

GEM Plumbing & Heating Services, LLC, helps homeowners across Rhode Island and Southeast Massachusetts schedule thorough sewer inspections using modern camera technology. Our technicians clearly explain what’s happening inside your sewer line and provide practical recommendations to help address concerns before they escalate. Schedule a sewer camera inspection with GEM today to identify hidden issues and keep your plumbing system running smoothly.

(833) 222-2953


Why GEM Is the Top Choice for Sewer Inspections

GEM has been serving Rhode Island and Southeast Massachusetts since 1949.

Starting as a small, family-owned company, GEM has grown into one of the largest and most trusted home services providers across New England. Every inspection is handled with a focus on clear communication, quality workmanship, and solutions that help keep your plumbing system running reliably. You can count on GEM not just for sewer inspections, but for the follow-up repairs or maintenance needed to keep your plumbing system running smoothly.

(833) 222-2953


Skilled employees

Trucks on the Road

Years in Business

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Inside a Professional Sewer Inspection

Each step focuses on understanding the condition of your sewer line and identifying potential problems.

A thorough inspection allows the condition of your sewer line to be evaluated from start to finish. The process is designed to locate blockages, detect early signs of damage, and determine whether maintenance or repairs may be needed. Here’s what typically happens during a professional sewer inspection by GEM:

High-resolution cameras capture every inch of your sewer lines, identifying cracks, blockages, and wear that could impact your home’s plumbing. With these clear diagnostics, you can prioritize repairs and avoid unnecessary costs.

Your technician will check your sewer line for common blockages such as tree roots, debris, and buildup. Identifying these problems early helps prevent backups and keeps wastewater moving through the line properly.

Next, our team will examine the condition of your sewer pipe to identify corrosion, cracks, shifting, or deterioration. Understanding the pipe’s condition guides whether maintenance, repair, or replacement may be necessary.

As the inspection moves through the line, we will record what appears inside the pipe, and you’ll get a clear inspection report and explanation of the findings so you can understand what is happening beneath your property.

After reviewing the inspection results, your technician will explain any concerns and outline practical next steps. These recommendations can help you decide how to address issues based on your home’s needs and long-term plans.

Sewer inspections are completed with little to no disturbance to your home or yard. Our technicians access existing cleanouts whenever possible and leave the area clean once the inspection is complete.

customer and technician interaction

Stay Ahead with the Home Comfort Club

A simple membership plan that helps keep your home maintenance organized and on schedule.

GEM’s Home Comfort Club gives you an easy way to stay on top of routine care for important home systems, including plumbing maintenance that supports healthy sewer lines. While sewer inspections aren’t automatically included, the membership helps you plan and coordinate them when needed.

Scheduled service reminders and routine system checks help ensure key components of your home’s plumbing system receive regular attention. Membership also includes priority scheduling and exclusive savings on services. With the Home Comfort Club, it’s easier than ever to manage maintenance while keeping your home’s plumbing, HVAC, electrical, and other systems working reliably year-round.


Why Homeowners Rely on GEM for Sewer Inspections

GEM is trusted throughout Rhode Island and Southeast Massachusetts for our expertise, reliability, and commitment to taking care of homes for the long term.

From small repairs to comprehensive service, GEM provides solutions that are tailored to each property. Here are just a few reasons hundreds of customers entrust their home care to us:

GEM isn’t just a plumbing company. We provide comprehensive home services, including HVAC and electrical care. This full-service capability ensures any follow-up work from inspections can be handled efficiently by the same trusted team.

Our certified technicians have deep experience with New England’s plumbing challenges, from older homes to modern systems. They know how to detect issues early and recommend solutions that make sense for your home.

Unexpected issues can’t always wait. GEM offers same-day appointments when possible, ensuring your plumbing problems are addressed quickly and efficiently.

GEM uses modern video inspection equipment to deliver clear, accurate results. This technology allows technicians to identify issues precisely, reducing guesswork and helping homeowners avoid unnecessary repairs.

We explain our findings in plain language, supported by visual evidence from the inspection. You’ll get straightforward recommendations without pressure, making it easier to plan next steps with confidence.

At GEM, we approach sewer inspections with your home’s future in mind. Our technicians focus on preventing repeat problems and helping homeowners protect their plumbing systems for years to come.

GEM technician smiling inside residential kitchen during service call

(833) 222-2953


What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 9481 reviews
Andria Connors
14 hours ago
I had 3 kitchen electric outlets not working. Steve & Tim came, checked the circuit breaker box and explained & fixed the electrical problem for me!
June Mandosa
23 hours ago
Great job, fixed the problem!
James called explaining he was at our cottage for AC maintenance and checking on our new system. Quick, easy, efficient and clean and Courteous.
Sue
1 day ago
Excellent service
Kevin Hall
1 day ago
The team showed up and were able to clear my blockage quickly and professionally. They helped me get everything back in its place as well before leaving. I would definitely contact them again for future work.
Frank Kenney
2 days ago
Aaron was very professional, explaining the needed repairs, installing the parts, and summarizing everything when he was complete. There were no surprises regarding costs etc. Great job, Aaron!
Paul Hermenau
2 days ago
Luis and Edwin did an OUTSTANDING job in replacing my old furnace with a new one. They were thorough in every aspect of the job. From removal to the new install and clean up. Very professional and answered any questions I had. I can't thank them enough for the excellent Jobe they performed. 👍👍👍👍 Dennis arrived on time and reviewed the new furnace hookups both gas and electrical in a timely and professional manner. Excellent job 👏
Brian Selby
4 days ago
Nice people to work with. Aaron was knowledgeable.
Eaven though I was very specific what toilet I wanted they put the wrong one in.
Robert Mustard
5 days ago
Stephen was great. Got our heating system controls to work. Friendly & efficient.
Mike D
5 days ago
The GEM techs were outstanding. They arrived early and did a thorough evaluation of our heating system. We. Have been very please with the professionalism, courtesy, and timely service GEM has provided us in the past and today. We are pleased we secured the maintenance plan. It is nice to know your home will be well protected. 5 stars+. Thank you.
joyce jozwicki
5 days ago
Workers were capable, efficient, polite, and friendly. A pleasure to work with
peter talbot
6 days ago
Very nice man and very efficient
Hiram Rodriguez
6 days ago
My water dies last night and GEM had a tech on call that came over assessed the situation and emptied the tank to avoid further issues . This morning the installation team arrive early, explained what could be done and went about replacing my tank. It was a smooth process which was appreciated given the circumstances. The techs were great and very personable. The left the site clean and made sure I was all set before leaving.
AM Johnson
6 days ago
Always reliable , professional and excellent customer service.
Bill Carey
7 days ago
Very pleasant and informative. Obviously is positive about Gem. Because of associates like Eric I’m also positive about Hem
Ed Foti
1 week ago
Colin was exceptional. Explained what the problem was and he worked very hard to fix the problem. Also discussed options going forward. Terrific young man.
Professional, thorough, reliable and knowledgeable. I’m glad I chose Gem and will be working with them in the future.
donald dionne
1 week ago
As always, the technicians do a wonderful job and they’re friendly. The only thing I can say negative it’s overpriced and maybe give a better discount to seniors that are retired
Ed Arms
1 week ago
Gem techs redid intake & exhaust venting to improve appearance of difficult installation.
David Polishook
2 weeks ago
No repair was performed at this time I had to pay a diagnostic fee.
Thomas Remillard
2 weeks ago
We had a new furnace installed today and the guys were great professional cleaned up after them self they were very informative they took all waste involved in the job and I will use gem again in the future
Ruth Ruth
2 weeks ago
Tom was very helpful discussing the pump and using the bypass system. we’re under contract
Karen Bell
2 weeks ago
Friendly, professional and informative. Answered all my questions.
Joseph Hoffman
2 weeks ago
Douglas has been to my house before. He is a very exceptional technician and I have confidence in his recommendations. Joe Hoffman


Customer and technician shaking hands on the front porch

(833) 222-2953

Why Routine Sewer Inspections Matter

Your sewer plays a crucial role in the comfort and safety of your home.

Keeping it in good condition requires regular inspections to find problems quickly. Routine sewer inspections offer a range of benefits that protect your home and simplify maintenance, including:

Small cracks, root intrusion, and buildup can develop long before obvious symptoms appear. Identifying these concerns early makes it easier to address them before they lead to larger plumbing problems.

A clear sewer line allows wastewater to move away from your home without restriction. Regular inspections help identify conditions that could lead to backups or overflows.

Sewer lines connect directly to the rest of your plumbing system. Monitoring their condition helps prevent problems that could affect pipes, fixtures, and connected appliances.

When sewer lines remain clear and structurally sound, wastewater flows more consistently through the system. Balanced flow reduces unnecessary strain on plumbing components.

Regular inspections offer a clearer understanding of your sewer line’s condition. Homeowners gain reassurance that their plumbing system continues to operate as expected.


Sewer Solutions That Go Beyond Inspections

Our comprehensive solutions support the long-term performance of your sewer system.

Sewer inspections are only one part of maintaining a reliable plumbing system. GEM provides a full range of sewer services designed to address existing issues, restore proper drainage, and help prevent future problems.

GEM performs thorough sewer line cleaning to remove debris, buildup, and sludge that accumulate inside pipes over time. Using professional equipment and proven techniques, technicians clear blockages and restore proper wastewater flow through the system.

When sewer pipes develop cracks, leaks, or structural damage, GEM diagnoses the issue and performs targeted repairs. Our technicians address the affected section of pipe using durable methods designed to restore normal system function.

For pipes that are severely damaged or deteriorated, GEM provides full sewer line replacement. We’ll remove the failing section and install new piping that meets current plumbing standards.

GEM provides certified backflow prevention services, including device installation, testing, and maintenance. Our team will inspect and service backflow devices to ensure they operate correctly within your plumbing system.

When urgent sewer problems occur, GEM responds with emergency service to assess the situation and address the issue. We’ll arrive prepared to diagnose the problem and perform the necessary repairs to restore system operation.

GEM Plumbing Heating Cooling u0026amp; Electrical branded technician portrait

(833) 222-2953

GEM technician in front of service truck

Schedule Your Sewer Inspection Today

By examining the condition of your sewer line early, you gain a clearer understanding of how your system is performing and whether maintenance or repairs may be needed.

With experienced technicians and decades of trusted service across Rhode Island and Southeast Massachusetts, GEM provides reliable inspections that help homeowners maintain confidence in their plumbing systems.

Call GEM at (833) 222-2953 today. 


Frequently Asked Questions About Sewer Inspections

How often should I schedule a sewer inspection?

Most homes should have a sewer inspection every 2 to 3 years. Older pipes, mature trees, or a history of sewer issues may require more frequent inspections. Checking the line periodically helps identify cracks, root intrusion, or buildup before they cause a blockage.

What problems can a sewer camera detect?

A sewer camera can detect blockages, cracks, root intrusion, pipe misalignment, and structural damage. It also reveals grease buildup, sludge, or debris restricting wastewater flow. This allows technicians to pinpoint the exact location and cause of the problem.

Will a sewer inspection damage my property?

No, sewer inspections do not require digging or landscaping removal. Our technicians insert a flexible camera through an existing cleanout or access point in the plumbing system. The camera travels through the pipe to record its condition.

What happens if a problem is found in my sewer line?

If the inspection reveals a problem, your technician will review the findings with you and explain the condition of the pipe. You receive clear information about the issue and the available repair or maintenance options. Any recommended service can then be scheduled.

Do sewer inspections help with recurring drain problems?

Yes, inspections often identify the cause of repeated clogs or slow drains. Root intrusion, pipe damage, and heavy buildup are common sources of recurring drainage problems. Once the issue is located, GEM can help with the correct repair or cleaning service to address the problem.