GEM technician inspecting outdoor HVAC unit at residential home

Keep Your Water Flowing with GEM

Your home’s plumbing is one of its most critical systems, but it often goes unnoticed—until a problem arises.

Sewer lines can develop cracks, blockages, or root intrusion that lead to backups, water damage, and costly repairs. Video camera inspections allow problems inside the pipe to be identified early, helping prevent larger issues and keeping your plumbing system functioning properly.

GEM Plumbing & Heating Services, LLC, helps homeowners across Rhode Island and Southeast Massachusetts schedule thorough sewer inspections using modern camera technology. Our technicians clearly explain what’s happening inside your sewer line and provide practical recommendations to help address concerns before they escalate. Schedule a sewer camera inspection with GEM today to identify hidden issues and keep your plumbing system running smoothly.

(833) 222-2953


Why GEM Is the Top Choice for Sewer Inspections

GEM has been serving Rhode Island and Southeast Massachusetts since 1949.

Starting as a small, family-owned company, GEM has grown into one of the largest and most trusted home services providers across New England. Every inspection is handled with a focus on clear communication, quality workmanship, and solutions that help keep your plumbing system running reliably. You can count on GEM not just for sewer inspections, but for the follow-up repairs or maintenance needed to keep your plumbing system running smoothly.

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Skilled employees

Trucks on the Road

Years in Business

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Inside a Professional Sewer Inspection

Each step focuses on understanding the condition of your sewer line and identifying potential problems.

A thorough inspection allows the condition of your sewer line to be evaluated from start to finish. The process is designed to locate blockages, detect early signs of damage, and determine whether maintenance or repairs may be needed. Here’s what typically happens during a professional sewer inspection by GEM:

High-resolution cameras capture every inch of your sewer lines, identifying cracks, blockages, and wear that could impact your home’s plumbing. With these clear diagnostics, you can prioritize repairs and avoid unnecessary costs.

Your technician will check your sewer line for common blockages such as tree roots, debris, and buildup. Identifying these problems early helps prevent backups and keeps wastewater moving through the line properly.

Next, our team will examine the condition of your sewer pipe to identify corrosion, cracks, shifting, or deterioration. Understanding the pipe’s condition guides whether maintenance, repair, or replacement may be necessary.

As the inspection moves through the line, we will record what appears inside the pipe, and you’ll get a clear inspection report and explanation of the findings so you can understand what is happening beneath your property.

After reviewing the inspection results, your technician will explain any concerns and outline practical next steps. These recommendations can help you decide how to address issues based on your home’s needs and long-term plans.

Sewer inspections are completed with little to no disturbance to your home or yard. Our technicians access existing cleanouts whenever possible and leave the area clean once the inspection is complete.

customer and technician interaction

Stay Ahead with the Home Comfort Club

A simple membership plan that helps keep your home maintenance organized and on schedule.

GEM’s Home Comfort Club gives you an easy way to stay on top of routine care for important home systems, including plumbing maintenance that supports healthy sewer lines. While sewer inspections aren’t automatically included, the membership helps you plan and coordinate them when needed.

Scheduled service reminders and routine system checks help ensure key components of your home’s plumbing system receive regular attention. Membership also includes priority scheduling and exclusive savings on services. With the Home Comfort Club, it’s easier than ever to manage maintenance while keeping your home’s plumbing, HVAC, electrical, and other systems working reliably year-round.


Why Homeowners Rely on GEM for Sewer Inspections

GEM is trusted throughout Rhode Island and Southeast Massachusetts for our expertise, reliability, and commitment to taking care of homes for the long term.

From small repairs to comprehensive service, GEM provides solutions that are tailored to each property. Here are just a few reasons hundreds of customers entrust their home care to us:

GEM isn’t just a plumbing company. We provide comprehensive home services, including HVAC and electrical care. This full-service capability ensures any follow-up work from inspections can be handled efficiently by the same trusted team.

Our certified technicians have deep experience with New England’s plumbing challenges, from older homes to modern systems. They know how to detect issues early and recommend solutions that make sense for your home.

Unexpected issues can’t always wait. GEM offers same-day appointments when possible, ensuring your plumbing problems are addressed quickly and efficiently.

GEM uses modern video inspection equipment to deliver clear, accurate results. This technology allows technicians to identify issues precisely, reducing guesswork and helping homeowners avoid unnecessary repairs.

We explain our findings in plain language, supported by visual evidence from the inspection. You’ll get straightforward recommendations without pressure, making it easier to plan next steps with confidence.

At GEM, we approach sewer inspections with your home’s future in mind. Our technicians focus on preventing repeat problems and helping homeowners protect their plumbing systems for years to come.

GEM technician smiling inside residential kitchen during service call

(833) 222-2953


What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 8501 reviews
Although, we had to drop a lot of money today. We are very appreciative of David Santiago and Colin D. David explained everything that was wrong with our system. Even tried to find a way to fix the disaster. Even though we both knew, it wasn't worth it. That's where Colin come in and broke the heart breaking news but helped us find options and worked with us. With that we are VERY thankful for you both! GEM has a life long customer. Thanks guys.
Alex did a great job and most importantly, gained the confidence of my wife. Not an insignificant accomplishment in the middle of major repairs that required shutting off water and not flushing toilets, etc. Thanks Alex!
Anthony from Carmine’s arrived in the time slot given to me. He was very professional, knowledgeable and had a great disposition. Anthony was also very patient and answered the countless questions I had. I would definitely recommend Anthony Pena and Carmine’s for any issues regarding your plumbing needs, and more.
Technician was very knowledgeable, professional and thorough. I was extremely pleased with his service.
Techs were very informative- helpful and thorough
The GEM plumbers were fantastic. They hooked up a new spigot and a back flow preventer for the drip irrigation system I will have installed soon. They explained everything, they were fast and respected my home during the job. I highly recommend GEM for your next plumbing repair or upgrade.
Gem is the most efficient and well organized company i have ever done business with ii the past 5 years. professional at all levels
Came in for one issue but ended up dealing with a different issue and was fixed same day
Douglas was great. Accommodated our grandkids naps. Friendly & efficient.
Quick, thorough, cost-effective services!
Prompt courteous service. Highly recommend Gem!
Joan with Gem Plumbing and Heating was professional, knowledgeable, and did excellent work. He replaced our tankless water heater pump and explained everything very clearly. We really appreciate his expertise and would definitely recommend him!
The best ,very professional spent time and explained everything. Aaron was extremely nice and knowledgeable . The most important thing is he fixed the problem that another company didn’t. I am a true believer and signed up to be a. Member for on going maintenance.
I have been looking for a quality heating and plumbing company for some time. Gem is it.
Great timely service
Dave and Kyle are extremely knowledgeable on these water systems. Dave found the problem right off the bat. We are pleased that experienced people work for your company.
Dave is awesome! Knew exactly what to do and quick and efficient! Very nice guy! And Kyle is sweet! Hope to see them again! 5 plus starts from me! Thank you guys 💙
Very fast install of 7-zone mini split system and required panel upgrade. From first call to work completion was less than a week. No quality issues of install and the workers were great. Overall GEM is very expensive, but quality and speed are fantastic.
Just completed AC tune up with Nick R. Courteous and knowledgeable service. Thorough and friendly. Arrived on time and explained his intent. Highly recommend!
Richard F. was the first Gem employee I met. My original appointment was to have the air conditioner yearly service (central air). After opening the side panel Richard showed me the black mold and rust inside the unit. NO ONE had ever opened the side panel during a yearly service appointment. There were years of built up black mold. I will NEVER use the companies I have used in the past. Richard presented 2 options. He was not pushy. He simply presented the information to me and answered all of my questions. Richard is respectful both professionally and personally. We scheduled the appointment for the following day (removal of the old unit and condenser and installation of the new.

The following day Richie and John arrived at 7:45AM. Leo then arrived. They worked from the time they arrived (7:45AM-5:00PM) until they completed the job. They are respectful both professionally and personally. They thoroughly explained all the work they did and gave me information that I did not know previously. Again, we get the a/c serviced yearly and no one had ever explained anything. They cleaned up after completing the work. I mean immaculately.
He came over on Easter Sunday and helped us with a big problem that could not wait. He explained everything in detail. He stayed until the problem was resolved. Really nice guy.
Tech was efficient, skilled, client focused and really nice
Very professional and nice. Answer our questions, highly recommended
Joe and Richard are extremely pleasant and professional. I was pleased that when I got the phone call saying that they would arrive in 45 minutes they were at my door in 45 minutes! We are very pleased that we called GEM Heating and Plumbing.
Solid squad, I was sad to hear Bill is retiring. Highly recommend GEM to anyone who has HVAC, plumbing, or electrical needs.


Customer and technician shaking hands on the front porch

(833) 222-2953

Why Routine Sewer Inspections Matter

Your sewer plays a crucial role in the comfort and safety of your home.

Keeping it in good condition requires regular inspections to find problems quickly. Routine sewer inspections offer a range of benefits that protect your home and simplify maintenance, including:

Small cracks, root intrusion, and buildup can develop long before obvious symptoms appear. Identifying these concerns early makes it easier to address them before they lead to larger plumbing problems.

A clear sewer line allows wastewater to move away from your home without restriction. Regular inspections help identify conditions that could lead to backups or overflows.

Sewer lines connect directly to the rest of your plumbing system. Monitoring their condition helps prevent problems that could affect pipes, fixtures, and connected appliances.

When sewer lines remain clear and structurally sound, wastewater flows more consistently through the system. Balanced flow reduces unnecessary strain on plumbing components.

Regular inspections offer a clearer understanding of your sewer line’s condition. Homeowners gain reassurance that their plumbing system continues to operate as expected.


Sewer Solutions That Go Beyond Inspections

Our comprehensive solutions support the long-term performance of your sewer system.

Sewer inspections are only one part of maintaining a reliable plumbing system. GEM provides a full range of sewer services designed to address existing issues, restore proper drainage, and help prevent future problems.

GEM performs thorough sewer line cleaning to remove debris, buildup, and sludge that accumulate inside pipes over time. Using professional equipment and proven techniques, technicians clear blockages and restore proper wastewater flow through the system.

When sewer pipes develop cracks, leaks, or structural damage, GEM diagnoses the issue and performs targeted repairs. Our technicians address the affected section of pipe using durable methods designed to restore normal system function.

For pipes that are severely damaged or deteriorated, GEM provides full sewer line replacement. We’ll remove the failing section and install new piping that meets current plumbing standards.

GEM provides certified backflow prevention services, including device installation, testing, and maintenance. Our team will inspect and service backflow devices to ensure they operate correctly within your plumbing system.

When urgent sewer problems occur, GEM responds with emergency service to assess the situation and address the issue. We’ll arrive prepared to diagnose the problem and perform the necessary repairs to restore system operation.

GEM Plumbing Heating Cooling u0026amp; Electrical branded technician portrait

(833) 222-2953

GEM technician in front of service truck

Schedule Your Sewer Inspection Today

By examining the condition of your sewer line early, you gain a clearer understanding of how your system is performing and whether maintenance or repairs may be needed.

With experienced technicians and decades of trusted service across Rhode Island and Southeast Massachusetts, GEM provides reliable inspections that help homeowners maintain confidence in their plumbing systems.

Call GEM at (833) 222-2953 today. 


Frequently Asked Questions About Sewer Inspections

How often should I schedule a sewer inspection?

Most homes should have a sewer inspection every 2 to 3 years. Older pipes, mature trees, or a history of sewer issues may require more frequent inspections. Checking the line periodically helps identify cracks, root intrusion, or buildup before they cause a blockage.

What problems can a sewer camera detect?

A sewer camera can detect blockages, cracks, root intrusion, pipe misalignment, and structural damage. It also reveals grease buildup, sludge, or debris restricting wastewater flow. This allows technicians to pinpoint the exact location and cause of the problem.

Will a sewer inspection damage my property?

No, sewer inspections do not require digging or landscaping removal. Our technicians insert a flexible camera through an existing cleanout or access point in the plumbing system. The camera travels through the pipe to record its condition.

What happens if a problem is found in my sewer line?

If the inspection reveals a problem, your technician will review the findings with you and explain the condition of the pipe. You receive clear information about the issue and the available repair or maintenance options. Any recommended service can then be scheduled.

Do sewer inspections help with recurring drain problems?

Yes, inspections often identify the cause of repeated clogs or slow drains. Root intrusion, pipe damage, and heavy buildup are common sources of recurring drainage problems. Once the issue is located, GEM can help with the correct repair or cleaning service to address the problem.