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Proceeds of New Installations to Benefit The Gloria Gemma Breast Cancer Research Foundation

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Discover What’s Happening Beneath Your Home

Hidden sewer problems can turn into costly plumbing surprises if left unchecked.

Slow-draining sinks, unpleasant odors, or mysterious backups may be signs of cracks, blockages, or root intrusions in your sewer pipes. Without the right tools, these issues often remain undetected until they cause major damage.

GEM Plumbing & Heating Services, LLC, uses advanced camera technology to give homeowners a clear view of what’s happening underground. Our inspections pinpoint problems quickly and accurately, helping you make informed decisions about repairs, maintenance, or replacements before they become emergencies.

Schedule a camera sewer inspection with GEM today to uncover hidden issues that may be impacting your Rhode Island or Southeast Massachusetts home.

(833) 222-2953


How GEM Delivers Accurate Sewer Inspections

When it comes to protecting your home’s plumbing, experience and precision matter.

GEM combines decades of serving New England communities with state-of-the-art cameras to deliver accurate inspections that homeowners can trust. Our certified technicians complete each inspection efficiently and professionally, explaining every step and providing clear guidance on any issues discovered. You’ll know exactly what’s happening in your sewer lines and what actions to take to protect your home.

(833) 222-2953


Skilled employees

Trucks on the Road

Years in Business

Emergency Service


What You Can Expect from a GEM Camera Sewer Inspection

Our step-by-step process provides clear insight into the condition of your sewer line.

During a sewer inspection, GEM carefully evaluates the interior of your sewer system to identify blockages, structural concerns, and other conditions that may affect performance. Here’s what you can expect during a thorough inspection:

Your inspection begins with a detailed review of the full length of your sewer line. This allows your technician to identify clogs, cracks, misaligned sections, or other conditions that may affect how wastewater moves through your system.

We specifically check for tree roots that may have grown into the pipe through small openings or sewer joints, which might explain recurring backups and identify areas that may require cleaning or repair.

As the line is examined, our team will look for grease, sludge, or debris that may be restricting flow. Locating these areas helps determine whether sewer cleaning or additional service may be needed.

You’ll receive clear video footage of your sewer line so you can see exactly what’s happening inside your pipes. Knowing the condition of your property’s sewer system firsthand makes it easier to understand inspection findings and evaluate next steps.

Our technicians will explain what was discovered and discuss possible next steps. Recommendations may include cleaning, repair, or replacement, depending on the condition of your pipe.

Inspections are performed using existing plumbing access points whenever possible, allowing your sewer line to be evaluated without digging or disturbing your yard.

customer and technician interaction

A Smarter Way to Stay Ahead of Sewer Issues

GEM’s Home Comfort Club helps keep your plumbing maintenance organized and on schedule.

The Home Comfort Club gives you a simple way to stay on top of routine plumbing care that helps support healthy sewer lines and reliable system performance.

While sewer inspections aren’t automatically included, the membership makes it easier to coordinate them alongside other recommended plumbing, HVAC, and electrical services. Scheduled service reminders and routine system checks from GEM technicians help ensure important plumbing components receive regular attention.

Members also get priority scheduling and exclusive savings on services. With the Home Comfort Club, you simplify home maintenance planning while keeping all your home systems running reliably throughout the year.


Professional Sewer Inspections from a Team You Can Trust

Homeowners in Rhode Island and Southeast Massachusetts trust GEM for reliable, accurate sewer inspections.

Our combination of local expertise, advanced technology, and customer-focused service has earned lasting confidence throughout the community. Your neighbors come to GEM for:

GEM clearly explains camera findings and presents options without hidden surprises. You’ll understand exactly what’s happening in your pipes and what steps are needed to keep your home safe.

Serving New England families since 1949, GEM understands the unique challenges of all kinds of plumbing systems. Our local knowledge allows us to provide solutions that are both practical and long-lasting.

Advanced video inspection technology reveals issues inside sewer lines that traditional methods may overlook. This process allows technicians to identify hidden blockages, root intrusion, and pipe damage with precision.

GEM’s team makes inspections simple, stress-free, and professional from start to finish. Our clear communication and careful approach will leave you confident in our results and recommendations.

Sewer camera inspections allow GEM to identify issues without digging or disruption. You get clear answers while avoiding unnecessary damage to yards, driveways, or landscaping.

After each inspection, GEM reviews the findings with you and shows clear visual footage of the sewer line. Your technician will explain what was discovered and outline the appropriate repair or maintenance options so you can decide how to proceed.

GEM technician smiling inside residential kitchen during service call

(833) 222-2953


What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 9518 reviews
Steven sogoloff
21 hours ago
We did a maintenance request for our heating system. Christian and Joie were very pleasant and gave us the results based on their analysis of the system. They arrived within the time frame and completed the process in about 30 minutes.
Joanne Iachetta
21 hours ago
Showed up when expected. So kind and courteous and explained everything to me that would need to be done for my plumbing issue. Would highly recommend GEM.
Vin Milano
1 day ago
Erickson was great! Explained conditions of units and recommendations for upkeep!
Doug Williams
2 days ago
The service was good.Aiden was very good. It’s just they said they were on there way 2hrs and30 min they finally arrived. Waited all afternoon
The 2 service men were on time, assessed the problem, diagnosed the issue, came up with a plan and offered several solutions for fixing our mini split. They took pictures, tried clearing out mice debris , attempted to get the outside machine to work ( apex 2 hours) Alas a no go, so we decided to scrap it and go with baseboard heater for the room over the garage. Up front information and pricing , no nonsense. Affable techs and so far great service.
Doug Dustin
2 days ago
I would recommend Nathan and GEM in the event of a plumbing emergency and or issue
David Polishook
3 days ago
No repair was performed at this time I had to pay a diagnostic fee.
Eaven though I was very specific what toilet I wanted they put the wrong one in.
Kristen Mouris
3 days ago
Absolutely incredible and fast service from Nicole T! Our upstairs toilet began leaking Saturday night and by noon on Monday we had a new toilet! Nicole was super informative and walked us through our different options every step of the way. She made an otherwise stressful situation so much easier!
Robert Mason
3 days ago
I had a great experience with Gem Plumbing and Heating. It was great starting from the initial phone conversation and continued with Brian Ciaschini. Brian was an excellent electrician, he was cordial, informative and helpful. Brian made sure everything was working perfectly! I would recommend them and I will use them again.
Friendly, efficient working time, knowledgable!
keith farnham
3 days ago
Excellent as always
Alex Fagundes
4 days ago
Exceptional service! Knowledgeable, and they left with giving me a lot of insight on boilers and options we had. They left and we felt much better.
Joanne Bennett
6 days ago
Exceptional service from GEM. Douglass is absolutely the best !!! … will use them again. Thank You!
buddy croce
6 days ago
Workers were polite and knowledgeable. They diagnosed the problem right away. And we're able to repair it same day.
Steven Pichette
7 days ago
August 27 2025 . Another excellent yearly electrical plumbing , & heating checkup by Eric Governo , Brody Lott , Aiden Cunningham and crew. Thanks! Aug 2025 – Excellent service by Jacob and his coworker . Yearly maintenance on our Generator . Great service as always . Routine maintenance appointment for our boiler . Highly recommended . 2025- same great service for our routine maintenance for our central air unit. May 14, 2026 – great yearly central air maintence by Joe and Anthony . Professional and helpful explaining the inspection they preformed August -18 2026 – we had our yearly maintence for our generator . Aiden was the Gem tech that came out and did the yearly maintence. Aiden was excellent answering all my questions regarding the generator . Was a pleasure having Aiden serviced our yearly generator maintenance August 21-2026. Gem tech Richard stopped by today to go over a couple of issues with our central air unit . Excellent visit and service . August 28 2026 – another great professional visit today by ( Senior ) Joseph . Our central air went down and was fixed in less than 24 hours . Thanks again ! Oct 1 2026 – Erikson M and Demetris arrived to inspect my furnace for its yearly tune up . Another excellent professtional visit. Thank You !
Kate Kelley
7 days ago
I had a plumbing emergency today & GEM had a guy on my doorstep within 1/2 hour. I couldn’t even get a return phone call from anyone else. Excellent service!
Robert Smith
7 days ago
Christopher was efficient and courteous and completed my boiler and split unit heat annual maintenance quickly. Highly recommended!
Maureen Walsh
7 days ago
Rainey was excellent . He explained why my system failed and explained what a new system would cost . We agreed to replace our furnace which was 24 years old . Rainey and Pedro showed up at 8 and before 4 I had a new furnace installed and the old one hauled away .Easily explained all the process , he was excellent
Kate Pomert
7 days ago
the price put me in sticker shock …..but the work was exceptional. they did a great job and explained to me what they did.
Buck Bruce
7 days ago
Seemed very knowledgeable and very informative. Friendly service as well.
Jim Harrod
7 days ago
I was thoroughly impressed with the superb HVAC maintenance service I received from David Santiago and trainee, Kevin today! Before David and Kevin arrived I was very disappointed with having had my original service date rescheduled to what I thought were spurious reasons? In fact David and Kevin arrived after the designated rescheduled date and time today. GEM's communication was excellent throughout and their people seemed genuine and concerned. When David and Kevin arrived it turned the whole situation around. They could not have been more professional and knowledgable! I am now firmly committed to GEM and their Home Comfort maintenance program.
Maren Stack
7 days ago
Professional, informative, and reliable!
Malek Askar
1 week ago
We just had our heating system replaced. We went from forced hot water system to a central heating and air conditioning system done by GEM plumbing and heating company We had Omar and Michael work in our home for 5 days they installed all the ductwork, the furnace and the condenser. These guys were very professional, kind, clean and informative throughout the whole install every day they explaind what they did and what is the expectation for the next day. Today was the last day they walked me through the whole system, how to change the filter how to operate the new thermostat and what to look for when things are not working properly. I say thank you to the whole team from planing to done, all went great to expectations
Donna Rubinate
1 week ago
Erickson was great. Efficient, friendly and through. Very professional


Customer and technician shaking hands on the front porch

(833) 222-2953

Why Scheduling a Sewer Video Inspection is Worth It

A closer look inside your sewer line can reveal conditions that affect how your plumbing system performs.

This level of visibility makes it easier to evaluate potential concerns and take a more informed approach to maintaining your plumbing system, as well as the following benefits:

Sewer camera inspection services can reveal conditions inside the line that may not be visible from the surface. Technicians can locate cracks, buildup, root intrusion, or other structural concerns within the pipe.

Obstructions such as debris, grease, or roots can restrict wastewater flow through the line. Finding these conditions enables you to fix them before they develop into larger sewer line issues.

Targeted maintenance costs less than reactive fixes after a major failure. Knowing exactly where the issue lies helps avoid unnecessary repairs or guesswork.

Regular inspections help maintain the integrity of your plumbing system, extending the life of your sewer lines and reducing future costly repair risks.

Understanding what’s happening inside the pipe allows homeowners to plan maintenance or repairs that can prevent sudden failures.


More Sewer Solutions from GEM

In addition to camera sewer inspections, GEM provides a full range of sewer and drain services to help homeowners address issues quickly.

Whether you’re dealing with an urgent problem or looking to prevent future damage, our team delivers reliable solutions throughout Rhode Island and Southeast Massachusetts.

Clear stubborn clogs and restore proper flow with thorough, professional drain cleaning. GEM removes buildup safely and effectively to help prevent recurring blockages and backups.

Address cracks, leaks, or localized damage before they worsen. GEM’s targeted repair solutions restore function while minimizing disruption to your home.

When pipes are too damaged to repair, GEM offers dependable replacement options designed for long-term performance. Our team explains your options clearly so you can make informed decisions.

Protect your water supply with certified backflow testing, repair, and replacement. GEM makes sure your backflow devices function properly to safeguard your plumbing system and household water.

Sewer problems don’t always wait for a convenient time. GEM provides round-the-clock emergency service to respond quickly, limit damage, and restore safety when urgent issues arise.

GEM Plumbing Heating Cooling u0026amp; Electrical branded technician portrait

(833) 222-2953

GEM technician in front of service truck

Schedule Your Camera Sewer Inspection Today

Don’t wait for a minor problem to turn into a major headache.

Scheduling a camera sewer inspection with GEM ensures early detection, accurate assessment, and expert guidance for repairs. With GEM, you have a trusted partner for all your plumbing needs, keeping your home safe, efficient, and well-maintained. Contact GEM today to schedule service.

Call GEM at (833) 222-2953 today. 


Frequently Asked Questions About Camera Sewer Inspections

How does a camera sewer inspection work?

A flexible cable with a small camera is inserted into the sewer line through an existing access point. As the camera travels through the pipe, it transmits real-time video that shows the interior condition of the line. GEM reviews the footage to identify blockages, cracks, root intrusion, or other structural concerns.

Will a camera sewer inspection damage my yard or landscaping?

No. The inspection is performed through existing plumbing access points, so digging is not required. GEM inserts the inspection equipment directly into the sewer line without disturbing your yard or landscaping.

How long does a camera sewer inspection take?

Most camera sewer inspections take about an hour to complete. The exact timing depends on the length of the sewer line and how easily the pipe can be accessed. GEM works efficiently while ensuring the entire line is carefully reviewed.

Can minor issues be fixed during sewer line inspections?

Some conditions identified during the inspection may be addressed during the same visit. If buildup or minor blockages are present, cleaning services may be recommended to restore proper flow. GEM will explain the findings and discuss any immediate service options that may help correct the issue.

How often should sewer lines be inspected?

Many homeowners schedule a sewer inspection every few years to evaluate the condition of the line. Homes with older plumbing, recurring drain problems, or nearby trees may benefit from more frequent checks. GEM can recommend an inspection schedule based on your plumbing system and property conditions.