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Discover What’s Happening Beneath Your Home

Hidden sewer problems can turn into costly plumbing surprises if left unchecked.

Slow-draining sinks, unpleasant odors, or mysterious backups may be signs of cracks, blockages, or root intrusions in your sewer pipes. Without the right tools, these issues often remain undetected until they cause major damage.

GEM Plumbing & Heating Services, LLC, uses advanced camera technology to give homeowners a clear view of what’s happening underground. Our inspections pinpoint problems quickly and accurately, helping you make informed decisions about repairs, maintenance, or replacements before they become emergencies.

Schedule a camera sewer inspection with GEM today to uncover hidden issues that may be impacting your Rhode Island or Southeast Massachusetts home.

(833) 222-2953


How GEM Delivers Accurate Sewer Inspections

When it comes to protecting your home’s plumbing, experience and precision matter.

GEM combines decades of serving New England communities with state-of-the-art cameras to deliver accurate inspections that homeowners can trust. Our certified technicians complete each inspection efficiently and professionally, explaining every step and providing clear guidance on any issues discovered. You’ll know exactly what’s happening in your sewer lines and what actions to take to protect your home.

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Skilled employees

Trucks on the Road

Years in Business

Emergency Service


What You Can Expect from a GEM Camera Sewer Inspection

Our step-by-step process provides clear insight into the condition of your sewer line.

During a sewer inspection, GEM carefully evaluates the interior of your sewer system to identify blockages, structural concerns, and other conditions that may affect performance. Here’s what you can expect during a thorough inspection:

Your inspection begins with a detailed review of the full length of your sewer line. This allows your technician to identify clogs, cracks, misaligned sections, or other conditions that may affect how wastewater moves through your system.

We specifically check for tree roots that may have grown into the pipe through small openings or sewer joints, which might explain recurring backups and identify areas that may require cleaning or repair.

As the line is examined, our team will look for grease, sludge, or debris that may be restricting flow. Locating these areas helps determine whether sewer cleaning or additional service may be needed.

You’ll receive clear video footage of your sewer line so you can see exactly what’s happening inside your pipes. Knowing the condition of your property’s sewer system firsthand makes it easier to understand inspection findings and evaluate next steps.

Our technicians will explain what was discovered and discuss possible next steps. Recommendations may include cleaning, repair, or replacement, depending on the condition of your pipe.

Inspections are performed using existing plumbing access points whenever possible, allowing your sewer line to be evaluated without digging or disturbing your yard.

customer and technician interaction

A Smarter Way to Stay Ahead of Sewer Issues

GEM’s Home Comfort Club helps keep your plumbing maintenance organized and on schedule.

The Home Comfort Club gives you a simple way to stay on top of routine plumbing care that helps support healthy sewer lines and reliable system performance.

While sewer inspections aren’t automatically included, the membership makes it easier to coordinate them alongside other recommended plumbing, HVAC, and electrical services. Scheduled service reminders and routine system checks from GEM technicians help ensure important plumbing components receive regular attention.

Members also get priority scheduling and exclusive savings on services. With the Home Comfort Club, you simplify home maintenance planning while keeping all your home systems running reliably throughout the year.


Professional Sewer Inspections from a Team You Can Trust

Homeowners in Rhode Island and Southeast Massachusetts trust GEM for reliable, accurate sewer inspections.

Our combination of local expertise, advanced technology, and customer-focused service has earned lasting confidence throughout the community. Your neighbors come to GEM for:

GEM clearly explains camera findings and presents options without hidden surprises. You’ll understand exactly what’s happening in your pipes and what steps are needed to keep your home safe.

Serving New England families since 1949, GEM understands the unique challenges of all kinds of plumbing systems. Our local knowledge allows us to provide solutions that are both practical and long-lasting.

Advanced video inspection technology reveals issues inside sewer lines that traditional methods may overlook. This process allows technicians to identify hidden blockages, root intrusion, and pipe damage with precision.

GEM’s team makes inspections simple, stress-free, and professional from start to finish. Our clear communication and careful approach will leave you confident in our results and recommendations.

Sewer camera inspections allow GEM to identify issues without digging or disruption. You get clear answers while avoiding unnecessary damage to yards, driveways, or landscaping.

After each inspection, GEM reviews the findings with you and shows clear visual footage of the sewer line. Your technician will explain what was discovered and outline the appropriate repair or maintenance options so you can decide how to proceed.

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What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 9087 reviews
Aiden Bradley-Main of GEM HVAC was a consummate professional. He communicated clearly, instilled confidence, and got the job done well. He gets my highest recommendation.
Efficient, on time, good diagnosticians, affable staff… but costly!
David Salvatore was prompt, professional, and pleasant. He diagnosed my air conditioning issue and solved it quickly on the same day!
GEM staff rxceedrd my expectations in ensuring that we were "completely" satisfied with their work. I am extremely satisfied with both their communication as well as their work. Job well done GEM!!!
Douglas was friendly, polite and knowledgeable. He made a few suggestions for my hvac and was going to email some updated parts I should consider to add and install. I have not yet received the email. Overall he did a good job.
Great having GEM here for Installation of heating system – From start to finish : With Tim and Rob making the plans, with Jacob and Eric and Gennarro taking care of all the plumbing and figuring things out in our old house – very professional, got the job done in a helpful and timely and efficient way: helping me feel ready this year well ahead of the heating season, Thank you Gem!
Abraham was very professional and finished the job same day even after encountering some obstacles to do it. He answered all my questions and was very helpful
Nicole Tradd was fantastic today. I had a leak in a copper pipe (on a Sat) and Nicole came out to house and had everything fixed in no time at all. Very satisfied with her work. Thank you.
Service was quick and complete and very fairly priced.
Great communicator. Knowledgeable.
Aaron Neal was very professional and thorough. He diagnosed the problem, explained it to us, and followed with ordering the part to return and install. I highly recommend Aaron for his knowledge and customer service.
He worked in the job from 8 – 10 pm to restore our air conditioning during the recent heat wave.
Excellent service in every respect: starting with the salesperson, Peter Dallas; Sean, the installation coordinator; and, of course, the installers Joe & Cristar!!
Pete was extremely professional, friendly, understanding and very flexible when negotiating the final price.
After 28 years of using a Lennox central heating and air conditioning system, we decided was time to get new systems and we went with Carrier this time, a highly respected brand too backed by GEM Plumbing as a certified provider. Both the sales process and the speed of the installation were incredibly efficient. We spoke with Peter on a Tuesday morning , and by 3:00 p.m. on Friday of same week the installation was complete. We were lucky enough to have Joe Medeiros and Cristar Fig from GEM as our technicians!
Let me tell you, this duo is exceptional! They are very young but possess extensive knowledge and a fantastic attitude. I was truly impressed by their technical work and their courtesy. These two technicians are a great asset to GEM and WE would love them to be recognized! We are very happy at home; the air conditioning system works wonderfully! And We can’t wait to use this coming winter our new furnace too!
Thanks to Peter, Sean, Joe, and Cristar for their amazing job!!
Sincerely
Mary
ALecs Reyes was the best!!! Extremely knowledgeable and professional. He turned our terrible experience with our last contractor into a positive outcome . I will add that he was a fantastic mentor to the helper he brought along today. ALecs is the kind of employee every business owner searches for….Good luck in your career at Gem Alec’s!!!
Great service and very personable rep. I am very happy that I contacted GEM.
Nicole was great. Super nice, super helpful and quick. I wish I was as effusive about the exorbitant prices that GEM charges.
Super great people and service!
We had been struggling to find a plumber for a month! GEM was available and took us in immediately when others were ignoring our calls! We now have hot water again. I can shower in peace.
Richard was on schedule and very honest and transparent regarding the failed part and freely answered questions about the HVAC system overall.
Update!
July 2026 — I just had Tim F from GEM ground my 21' above ground pool. Service was quick & excellent as usual! Highly recommend GEM electricians, plumbing & HVAC! They're fantastic!

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June 2026 — Just had John P from GEM provide maintenance on my central AC unit. He was fantastic! Explained everything and performed his work efficiently with great communication andcrespect for my home! He was just great! I appreciate being able to get an appt so quickly with GEM. It's so helpful to be able to schedule appointments around my availability and as a FT worker who commutes via rail, I value that scheduling flexibility. Their work is exceptional. I highly recommend GEM!

The GEM plumbers were fantastic. They hooked up a new spigot and a back flow preventer for the drip irrigation system I will have installed soon. They explained everything, they were fast and respected my home during the job. I highly recommend GEM for your next plumbing repair or upgrade.
Today Nicole from GEM extended the pipe and added a female adapter for the irrigation system. She was speedy and fantastic!
Timely, helpful, and knowledgable! Took time to explain things thoroughly
Bob was on time, did a good job and was very helpful.
Problem was taken care of, and further service was recommended for our consideration. Nick was friendly and explained things really well. Overall would highly recommend thank you.
Hands down the best service, communication is top notch. My Ac and furnace needed to be replaced and I must say Alecs Reyes and team were amazing, polite and professional and informative every step of the way. I highly recommend Gem.
The men we're totally professional and friendly they did a great job cleaned up after themselves and everything looks great!!
fantastic technician and service!


Customer and technician shaking hands on the front porch

(833) 222-2953

Why Scheduling a Sewer Video Inspection is Worth It

A closer look inside your sewer line can reveal conditions that affect how your plumbing system performs.

This level of visibility makes it easier to evaluate potential concerns and take a more informed approach to maintaining your plumbing system, as well as the following benefits:

Sewer camera inspection services can reveal conditions inside the line that may not be visible from the surface. Technicians can locate cracks, buildup, root intrusion, or other structural concerns within the pipe.

Obstructions such as debris, grease, or roots can restrict wastewater flow through the line. Finding these conditions enables you to fix them before they develop into larger sewer line issues.

Targeted maintenance costs less than reactive fixes after a major failure. Knowing exactly where the issue lies helps avoid unnecessary repairs or guesswork.

Regular inspections help maintain the integrity of your plumbing system, extending the life of your sewer lines and reducing future costly repair risks.

Understanding what’s happening inside the pipe allows homeowners to plan maintenance or repairs that can prevent sudden failures.


More Sewer Solutions from GEM

In addition to camera sewer inspections, GEM provides a full range of sewer and drain services to help homeowners address issues quickly.

Whether you’re dealing with an urgent problem or looking to prevent future damage, our team delivers reliable solutions throughout Rhode Island and Southeast Massachusetts.

Clear stubborn clogs and restore proper flow with thorough, professional drain cleaning. GEM removes buildup safely and effectively to help prevent recurring blockages and backups.

Address cracks, leaks, or localized damage before they worsen. GEM’s targeted repair solutions restore function while minimizing disruption to your home.

When pipes are too damaged to repair, GEM offers dependable replacement options designed for long-term performance. Our team explains your options clearly so you can make informed decisions.

Protect your water supply with certified backflow testing, repair, and replacement. GEM makes sure your backflow devices function properly to safeguard your plumbing system and household water.

Sewer problems don’t always wait for a convenient time. GEM provides round-the-clock emergency service to respond quickly, limit damage, and restore safety when urgent issues arise.

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(833) 222-2953

GEM technician in front of service truck

Schedule Your Camera Sewer Inspection Today

Don’t wait for a minor problem to turn into a major headache.

Scheduling a camera sewer inspection with GEM ensures early detection, accurate assessment, and expert guidance for repairs. With GEM, you have a trusted partner for all your plumbing needs, keeping your home safe, efficient, and well-maintained. Contact GEM today to schedule service.

Call GEM at (833) 222-2953 today. 


Frequently Asked Questions About Camera Sewer Inspections

How does a camera sewer inspection work?

A flexible cable with a small camera is inserted into the sewer line through an existing access point. As the camera travels through the pipe, it transmits real-time video that shows the interior condition of the line. GEM reviews the footage to identify blockages, cracks, root intrusion, or other structural concerns.

Will a camera sewer inspection damage my yard or landscaping?

No. The inspection is performed through existing plumbing access points, so digging is not required. GEM inserts the inspection equipment directly into the sewer line without disturbing your yard or landscaping.

How long does a camera sewer inspection take?

Most camera sewer inspections take about an hour to complete. The exact timing depends on the length of the sewer line and how easily the pipe can be accessed. GEM works efficiently while ensuring the entire line is carefully reviewed.

Can minor issues be fixed during sewer line inspections?

Some conditions identified during the inspection may be addressed during the same visit. If buildup or minor blockages are present, cleaning services may be recommended to restore proper flow. GEM will explain the findings and discuss any immediate service options that may help correct the issue.

How often should sewer lines be inspected?

Many homeowners schedule a sewer inspection every few years to evaluate the condition of the line. Homes with older plumbing, recurring drain problems, or nearby trees may benefit from more frequent checks. GEM can recommend an inspection schedule based on your plumbing system and property conditions.