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Discover What’s Happening Beneath Your Home

Hidden sewer problems can turn into costly plumbing surprises if left unchecked.

Slow-draining sinks, unpleasant odors, or mysterious backups may be signs of cracks, blockages, or root intrusions in your sewer pipes. Without the right tools, these issues often remain undetected until they cause major damage.

GEM Plumbing & Heating Services, LLC, uses advanced camera technology to give homeowners a clear view of what’s happening underground. Our inspections pinpoint problems quickly and accurately, helping you make informed decisions about repairs, maintenance, or replacements before they become emergencies.

Schedule a camera sewer inspection with GEM today to uncover hidden issues that may be impacting your Rhode Island or Southeast Massachusetts home.

(833) 222-2953


How GEM Delivers Accurate Sewer Inspections

When it comes to protecting your home’s plumbing, experience and precision matter.

GEM combines decades of serving New England communities with state-of-the-art cameras to deliver accurate inspections that homeowners can trust. Our certified technicians complete each inspection efficiently and professionally, explaining every step and providing clear guidance on any issues discovered. You’ll know exactly what’s happening in your sewer lines and what actions to take to protect your home.

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Skilled employees

Trucks on the Road

Years in Business

Emergency Service


What You Can Expect from a GEM Camera Sewer Inspection

Our step-by-step process provides clear insight into the condition of your sewer line.

During a sewer inspection, GEM carefully evaluates the interior of your sewer system to identify blockages, structural concerns, and other conditions that may affect performance. Here’s what you can expect during a thorough inspection:

Your inspection begins with a detailed review of the full length of your sewer line. This allows your technician to identify clogs, cracks, misaligned sections, or other conditions that may affect how wastewater moves through your system.

We specifically check for tree roots that may have grown into the pipe through small openings or sewer joints, which might explain recurring backups and identify areas that may require cleaning or repair.

As the line is examined, our team will look for grease, sludge, or debris that may be restricting flow. Locating these areas helps determine whether sewer cleaning or additional service may be needed.

You’ll receive clear video footage of your sewer line so you can see exactly what’s happening inside your pipes. Knowing the condition of your property’s sewer system firsthand makes it easier to understand inspection findings and evaluate next steps.

Our technicians will explain what was discovered and discuss possible next steps. Recommendations may include cleaning, repair, or replacement, depending on the condition of your pipe.

Inspections are performed using existing plumbing access points whenever possible, allowing your sewer line to be evaluated without digging or disturbing your yard.

customer and technician interaction

A Smarter Way to Stay Ahead of Sewer Issues

GEM’s Home Comfort Club helps keep your plumbing maintenance organized and on schedule.

The Home Comfort Club gives you a simple way to stay on top of routine plumbing care that helps support healthy sewer lines and reliable system performance.

While sewer inspections aren’t automatically included, the membership makes it easier to coordinate them alongside other recommended plumbing, HVAC, and electrical services. Scheduled service reminders and routine system checks from GEM technicians help ensure important plumbing components receive regular attention.

Members also get priority scheduling and exclusive savings on services. With the Home Comfort Club, you simplify home maintenance planning while keeping all your home systems running reliably throughout the year.


Professional Sewer Inspections from a Team You Can Trust

Homeowners in Rhode Island and Southeast Massachusetts trust GEM for reliable, accurate sewer inspections.

Our combination of local expertise, advanced technology, and customer-focused service has earned lasting confidence throughout the community. Your neighbors come to GEM for:

GEM clearly explains camera findings and presents options without hidden surprises. You’ll understand exactly what’s happening in your pipes and what steps are needed to keep your home safe.

Serving New England families since 1949, GEM understands the unique challenges of all kinds of plumbing systems. Our local knowledge allows us to provide solutions that are both practical and long-lasting.

Advanced video inspection technology reveals issues inside sewer lines that traditional methods may overlook. This process allows technicians to identify hidden blockages, root intrusion, and pipe damage with precision.

GEM’s team makes inspections simple, stress-free, and professional from start to finish. Our clear communication and careful approach will leave you confident in our results and recommendations.

Sewer camera inspections allow GEM to identify issues without digging or disruption. You get clear answers while avoiding unnecessary damage to yards, driveways, or landscaping.

After each inspection, GEM reviews the findings with you and shows clear visual footage of the sewer line. Your technician will explain what was discovered and outline the appropriate repair or maintenance options so you can decide how to proceed.

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(833) 222-2953


What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 8501 reviews
Although, we had to drop a lot of money today. We are very appreciative of David Santiago and Colin D. David explained everything that was wrong with our system. Even tried to find a way to fix the disaster. Even though we both knew, it wasn't worth it. That's where Colin come in and broke the heart breaking news but helped us find options and worked with us. With that we are VERY thankful for you both! GEM has a life long customer. Thanks guys.
Alex did a great job and most importantly, gained the confidence of my wife. Not an insignificant accomplishment in the middle of major repairs that required shutting off water and not flushing toilets, etc. Thanks Alex!
Anthony from Carmine’s arrived in the time slot given to me. He was very professional, knowledgeable and had a great disposition. Anthony was also very patient and answered the countless questions I had. I would definitely recommend Anthony Pena and Carmine’s for any issues regarding your plumbing needs, and more.
Technician was very knowledgeable, professional and thorough. I was extremely pleased with his service.
Techs were very informative- helpful and thorough
The GEM plumbers were fantastic. They hooked up a new spigot and a back flow preventer for the drip irrigation system I will have installed soon. They explained everything, they were fast and respected my home during the job. I highly recommend GEM for your next plumbing repair or upgrade.
Gem is the most efficient and well organized company i have ever done business with ii the past 5 years. professional at all levels
Came in for one issue but ended up dealing with a different issue and was fixed same day
Douglas was great. Accommodated our grandkids naps. Friendly & efficient.
Quick, thorough, cost-effective services!
Prompt courteous service. Highly recommend Gem!
Joan with Gem Plumbing and Heating was professional, knowledgeable, and did excellent work. He replaced our tankless water heater pump and explained everything very clearly. We really appreciate his expertise and would definitely recommend him!
The best ,very professional spent time and explained everything. Aaron was extremely nice and knowledgeable . The most important thing is he fixed the problem that another company didn’t. I am a true believer and signed up to be a. Member for on going maintenance.
I have been looking for a quality heating and plumbing company for some time. Gem is it.
Great timely service
Dave and Kyle are extremely knowledgeable on these water systems. Dave found the problem right off the bat. We are pleased that experienced people work for your company.
Dave is awesome! Knew exactly what to do and quick and efficient! Very nice guy! And Kyle is sweet! Hope to see them again! 5 plus starts from me! Thank you guys 💙
Very fast install of 7-zone mini split system and required panel upgrade. From first call to work completion was less than a week. No quality issues of install and the workers were great. Overall GEM is very expensive, but quality and speed are fantastic.
Just completed AC tune up with Nick R. Courteous and knowledgeable service. Thorough and friendly. Arrived on time and explained his intent. Highly recommend!
Richard F. was the first Gem employee I met. My original appointment was to have the air conditioner yearly service (central air). After opening the side panel Richard showed me the black mold and rust inside the unit. NO ONE had ever opened the side panel during a yearly service appointment. There were years of built up black mold. I will NEVER use the companies I have used in the past. Richard presented 2 options. He was not pushy. He simply presented the information to me and answered all of my questions. Richard is respectful both professionally and personally. We scheduled the appointment for the following day (removal of the old unit and condenser and installation of the new.

The following day Richie and John arrived at 7:45AM. Leo then arrived. They worked from the time they arrived (7:45AM-5:00PM) until they completed the job. They are respectful both professionally and personally. They thoroughly explained all the work they did and gave me information that I did not know previously. Again, we get the a/c serviced yearly and no one had ever explained anything. They cleaned up after completing the work. I mean immaculately.
He came over on Easter Sunday and helped us with a big problem that could not wait. He explained everything in detail. He stayed until the problem was resolved. Really nice guy.
Tech was efficient, skilled, client focused and really nice
Very professional and nice. Answer our questions, highly recommended
Joe and Richard are extremely pleasant and professional. I was pleased that when I got the phone call saying that they would arrive in 45 minutes they were at my door in 45 minutes! We are very pleased that we called GEM Heating and Plumbing.
Solid squad, I was sad to hear Bill is retiring. Highly recommend GEM to anyone who has HVAC, plumbing, or electrical needs.


Customer and technician shaking hands on the front porch

(833) 222-2953

Why Scheduling a Sewer Video Inspection is Worth It

A closer look inside your sewer line can reveal conditions that affect how your plumbing system performs.

This level of visibility makes it easier to evaluate potential concerns and take a more informed approach to maintaining your plumbing system, as well as the following benefits:

Sewer camera inspection services can reveal conditions inside the line that may not be visible from the surface. Technicians can locate cracks, buildup, root intrusion, or other structural concerns within the pipe.

Obstructions such as debris, grease, or roots can restrict wastewater flow through the line. Finding these conditions enables you to fix them before they develop into larger sewer line issues.

Targeted maintenance costs less than reactive fixes after a major failure. Knowing exactly where the issue lies helps avoid unnecessary repairs or guesswork.

Regular inspections help maintain the integrity of your plumbing system, extending the life of your sewer lines and reducing future costly repair risks.

Understanding what’s happening inside the pipe allows homeowners to plan maintenance or repairs that can prevent sudden failures.


More Sewer Solutions from GEM

In addition to camera sewer inspections, GEM provides a full range of sewer and drain services to help homeowners address issues quickly.

Whether you’re dealing with an urgent problem or looking to prevent future damage, our team delivers reliable solutions throughout Rhode Island and Southeast Massachusetts.

Clear stubborn clogs and restore proper flow with thorough, professional drain cleaning. GEM removes buildup safely and effectively to help prevent recurring blockages and backups.

Address cracks, leaks, or localized damage before they worsen. GEM’s targeted repair solutions restore function while minimizing disruption to your home.

When pipes are too damaged to repair, GEM offers dependable replacement options designed for long-term performance. Our team explains your options clearly so you can make informed decisions.

Protect your water supply with certified backflow testing, repair, and replacement. GEM makes sure your backflow devices function properly to safeguard your plumbing system and household water.

Sewer problems don’t always wait for a convenient time. GEM provides round-the-clock emergency service to respond quickly, limit damage, and restore safety when urgent issues arise.

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(833) 222-2953

GEM technician in front of service truck

Schedule Your Camera Sewer Inspection Today

Don’t wait for a minor problem to turn into a major headache.

Scheduling a camera sewer inspection with GEM ensures early detection, accurate assessment, and expert guidance for repairs. With GEM, you have a trusted partner for all your plumbing needs, keeping your home safe, efficient, and well-maintained. Contact GEM today to schedule service.

Call GEM at (833) 222-2953 today. 


Frequently Asked Questions About Camera Sewer Inspections

How does a camera sewer inspection work?

A flexible cable with a small camera is inserted into the sewer line through an existing access point. As the camera travels through the pipe, it transmits real-time video that shows the interior condition of the line. GEM reviews the footage to identify blockages, cracks, root intrusion, or other structural concerns.

Will a camera sewer inspection damage my yard or landscaping?

No. The inspection is performed through existing plumbing access points, so digging is not required. GEM inserts the inspection equipment directly into the sewer line without disturbing your yard or landscaping.

How long does a camera sewer inspection take?

Most camera sewer inspections take about an hour to complete. The exact timing depends on the length of the sewer line and how easily the pipe can be accessed. GEM works efficiently while ensuring the entire line is carefully reviewed.

Can minor issues be fixed during sewer line inspections?

Some conditions identified during the inspection may be addressed during the same visit. If buildup or minor blockages are present, cleaning services may be recommended to restore proper flow. GEM will explain the findings and discuss any immediate service options that may help correct the issue.

How often should sewer lines be inspected?

Many homeowners schedule a sewer inspection every few years to evaluate the condition of the line. Homes with older plumbing, recurring drain problems, or nearby trees may benefit from more frequent checks. GEM can recommend an inspection schedule based on your plumbing system and property conditions.