Upgrade Your Comfort with Professional Furnace Replacement

Replacing your furnace is a big decision. You need it done right, with honest guidance and no surprises.

At GEM Plumbing & Heating Services, LLC, we make upgrading your furnace simple, stress-free, and affordable. Our licensed HVAC technicians will help you choose the right high-efficiency system for your home, install it with precision, and ensure it’s built to perform for years to come.

Serving Rhode Island and Southeastern Massachusetts since 1949, GEM brings decades of trusted local experience, same-day availability, and upfront, honest pricing to every job. From consultation to installation, we handle everything so you can enjoy a warmer, more energy-efficient home without the hassle.

(833) 222-2953

Woman sitting on couch in winter hat and blanket, shivering.


GEM Is in Your Neighborhood!

When it’s time to replace your furnace, you don’t need to rely on an out-of-town company that doesn’t understand New England’s climate.

GEM is your local team, proudly serving neighborhoods across Massachusetts and Rhode Island for over 75 years. We know how tough winters can be here, and we know what it takes to keep your home warm and efficient when temperatures drop.

With nearby technicians, quick response times, and a reputation built on trust, GEM makes furnace replacement easy, reliable, and stress-free for homeowners throughout our service area.

Years in Business

Skilled employees

Emergency Service

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(833) 222-2953

Emergency Furnace Replacement

Dealing with a lack of heat isn’t just uncomfortable; it’s unsafe.

GEM offers 24-hour emergency furnace replacement services to make sure you’re never left without the warm temperatures you need. No Heat? Call for 24/7 Emergency Service

How a Furnace Replacement Works With GEM

Replacing your furnace may feel like a big project, but with GEM, it’s simple.

We handle every detail with precision and care, so you can relax knowing your home’s comfort is in expert hands.

You schedule when it works for you. One of our licensed specialists comes to your home, looks at your current furnace, and talks with you about what you need. No pressure, just honest conversation about your options.

You get a detailed quote before any work starts. We walk you through your options, explain what makes sense for your home and budget, and show you any rebates or financing that can help. You decide when you’re ready.

Our certified team shows up on time, removes your old furnace, and installs your new system correctly. You don’t have to worry about anything. We handle it all and clean up when we’re done.

We test your new furnace thoroughly to make sure it heats your home evenly and efficiently. Then we show you how to use your thermostat, explain your warranty, and answer all your questions so you feel confident with your new system.

GEM Plumbing & Heating call center representative at desk

(833) 222-2953

GEM technician standing beside branded service van

(833) 222-2953

Benefits of Upgrading Your Furnace

Upgrading your furnace offers various advantages that can enhance your home’s comfort and efficiency.

Take advantage of available tax rebates and incentives, such as those provided by the Inflation Reduction Act and ENERGY STAR® rebates.

You can save 30% of the project costs on qualifying systems. These can help offset the cost of your new furnace and increase your overall savings.

When you invest in a new furnace from GEM, you can also enjoy:

Modern furnaces are designed to be more energy-efficient. This results in lower energy consumption and reduced heating costs.

With improved efficiency, you’ll see a noticeable decrease in your monthly energy bills.

Newer furnaces come with advanced air filtration systems, helping remove dust, allergens, and other pollutants from the air.

Upgrading your furnace can also improve heat distribution throughout your home, eliminating cold spots and ensuring consistent warmth in every room.

Why Choose GEM for Furnace Replacement?

When it’s time to replace your furnace, you deserve a partner who makes the process simple, transparent, and worry-free.

For more than 75 years, GEM Plumbing & Heating Services, LLC has been helping homeowners across Rhode Island and Southeastern Massachusetts stay comfortable with professional, high-quality furnace replacements and installations.

Here’s what makes GEM the trusted choice for your home:

Founded in 1949, GEM has built a reputation for integrity, craftsmanship, and lasting comfort. Our NATE-certified HVAC technicians bring decades of experience to every installation—ensuring your new furnace is properly sized, expertly installed, and optimized for performance.

GEM proudly installs systems from leading manufacturers, including Carrier, known for its innovation and reliability. As a Carrier Factory Authorized Dealer, GEM ensures every furnace meets the highest standards of efficiency, safety, and durability.

We know furnace problems can’t wait. GEM offers same-day appointments, online booking, and a fully staffed call center ready to help you find the right solution on your schedule.

You’ll always know what to expect with GEM. Our technicians explain your options clearly, provide transparent, upfront pricing, and never pressure you into unnecessary upgrades. We focus on what’s right for your home and budget.

Because GEM offers HVAC, plumbing, electric, and drain services under one roof, you get a seamless experience—whether your replacement needs wiring adjustments, ductwork changes, or thermostat upgrades.

Join GEM’s Home Comfort Club for long-term protection. Members enjoy annual tune-ups, priority service, and exclusive discounts that help your new furnace run efficiently for years to come.

From our first call to your final inspection, GEM stands by our work and treats your home with care. We’re proud to be New England’s most trusted name in home comfort—because we believe every homeowner deserves service that feels personal and dependable.


What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 8356 reviews
Hugh Murphy
Xavier and Eric
were very professional and did a fine job tuning up our Carrier heat pump.
Kasey Ferra
So happy with GEM! Richard was timely, efficient, honest, and knowledgeable! Highly recommend their routine services plan.
Jesse Cook
Your Electrican Tim F. Was fantastic gave a detailed quote and inspection. Went with job. Did excellent work. Amazing job and cleaned up after the job was done no mess impeccable detail electrical job. Very impressed with his professionalism
Paula Mollo
Aaron was terrific and worked hard to get my pipes repaired. I am truly grateful for his teams work
Rusty Mershon
The gem guys could not have been any nicer. We had to leave and trusted them in our home alone.
Valerie Smith
Emanuel at GEM was very helpful during our second service call. He explained what he felt the issue was and offered suggestions that could help. We would recommend GEM wholeheartedly.
Les Prusnofsky
Fast, professional, really know what they are doing! Very responsive! Came 12:30AM one night and resolved a severe leak. Great people!

Update: Doing home maintenance now for heating, air conditioning and plumbing. Doing excellent assessments. Great service, knowledgeable staff. Very happy with GEM!
B
9/6/2025—-GEM does our HVAC service.
We had one condenser stop. They came, found an electric problem, sent the electricians in their group, ordered the required electrical panel and we are back up and running.
These people REALLY know what they are doing!!
Lori Gardiner
Great job
Shameem Awan
I called because my washer was being installed and there was some corrosion on a pipe. Colin came out within 45 minutes and was able get everything installed and set up!
Amita Clark
Service is always Great. Joe from GEM was very knowledgeable and did an excellent job.
Michael LaPoint
Very nice guts very professional they did a great job I'm glad I chose GEM thank you chris
Nick Pedrotti
The entire experience was A+. The 2 guys who came out were very friendly, explained everything very well and did a great job. A little pricey but they arrived at my house within 2 hours, took their time but also did not make haste.
John F Ryan
Friendly and efficient team.
Great service.
Roxann Joseph
They were fine did not service our type of boiler
Paula Helm
We have two bathrooms again! Nicole did a fantastic job. Hardworking, honest and knowledgeable, she is truly an asset to the GEM company!!
nancy scorpio
Alex went above and beyond
Lu-Ann L. Ferreira
I just can't say enough about this company and mostly about their workers. This particular project was lead by David C. and was a huge success as I knew it would be. Courteous knowledgeable fair trustworthy honest timely and any other positive word you can think of. David C. You will be back to get my house where I want it to be. Nobody likes to see plumbers coming but I do !!!!
Dave “DeepBlue”
Excellent work on a tricky situation by two pro’s! You have to appreciate people who care about their craft!
Nicki Cicogna
As always great service, quick service, very knowledgeable technicians who take the time to explain everything. I continue to be very pleased with Gem. I’ve been a customer for a very long time.
Debra DeFilippo
A very detailed write up with estimates was provided- love that! Then I don’t have to rely on my memory at all!
James Kelley
Had a hot water heater issue. They came and gave me all the options available to me. Very professional people to deal with. Due to the estimated cost, I will be getting several estimates.
WiseOldOwl2
I've used GEM on multiple occasions and I've found them to be the best at each service they've provided for me. Even their customer service is great.
Marcel Desrosiers
Always great service from GEM !
Just had routine service on my old furnace and William T. and Devanti did a great job!
JC
Chris & Baxter were top notch. Very professional. Great guys. Very personable, polite, & honest. They came out same day, identified the issue very quickly & fixed it even faster. I was thrilled with these guys. Huge thanks fellas!! JC
Cynie Linton
Xavier was extremely helpful, and patient during the service call answering all of my questions in detail. The service could not have been better.

Prevent Future Furnace Problems with Annual Tune-Ups

Your new furnace is a major investment in your home’s comfort and efficiency—so it deserves the best care.

With GEM’s Home Comfort Club Membership, you’ll receive annual maintenance, priority service, and exclusive discounts that help your new system perform at its best for years to come.

Regular professional tune-ups not only keep your furnace running safely and efficiently but also preserve your warranty and extend its lifespan, giving you lasting comfort and peace of mind.

customer and technician interaction


Worried Mature Couple With Bill, standing next to thermostat.

(833) 222-2953

Signs It’s Time to Replace Your Furnace

Your furnace works hard to keep your home comfortable—but like any system, it won’t last forever.

As furnaces age, they become less efficient, resulting in higher energy bills and reduced heating performance. If you notice your heating costs are steadily climbing, it could be a sign that your old furnace is struggling to keep up with your heating needs.

Are you constantly calling for furnace repairs? If your heating system breaks down more often than it used to, the cost of repairs can quickly add up. Investing in a new furnace can be a smarter financial choice in the long run.

Even if your furnace can be fixed, you might end up with hefty repair bills. When these expenses happen regularly, replacing the system with a newer, more reliable model is often more economical.

If your furnace keeps turning off and on, it’s short-cycling. Short-cycling is when your furnace comes on, runs for a minute or two, and then shuts off without properly heating the house.

Despite regular maintenance, if you notice issues with indoor air quality, such as excess dust, inconsistent heating, or uneven airflow, your old furnace may be to blame. Upgrading to a modern, high-efficiency unit can improve air circulation and filtration for a healthier environment.

If some rooms in your home are consistently colder than others, or if you’re constantly adjusting the thermostat to maintain comfort, your old furnace might not be distributing heat evenly.


Schedule Furnace Replacement

Your comfort is our priority, and we’re here to ensure you stay warm all winter.

When it’s time to upgrade or replace your furnace, trust GEM Plumbing & Heating to deliver reliable, efficient, and timely solutions for your home in Rhode Island or Massachusetts.

GEM technician in front of service truck


Other HVAC Services You May Need

Furnace replacement is just one of GEM’s comprehensive range of heating services. Browse our other heating services below.


Frequently Asked Questions

How do I know when it’s time to replace my furnace?

If your furnace is over 15–20 years old, needs frequent repairs, or struggles to heat your home evenly, it’s likely time for a replacement. GEM’s HVAC experts can inspect your system and help you decide whether repair or replacement is the best option for your comfort and budget.

How long does a furnace replacement take?

In most cases, a furnace replacement can be completed in one day. GEM’s licensed technicians handle every detail—from removing your old unit to testing your new system—so your home is warm again as quickly as possible.

What type of furnace is best for my home?

The right furnace depends on your home’s size, insulation, and heating needs. GEM installs gas, oil, and electric furnaces, as well as high-efficiency systems from trusted brands like Carrier. We’ll help you choose the model that offers the best balance of comfort, efficiency, and affordability.

Will a new furnace lower my energy bills?

Yes. Modern furnaces are significantly more efficient than older models—many operate at 95% efficiency or higher. That means more heat for less fuel, helping you save money every month on your utility bills.

Does GEM offer financing or rebates for furnace replacements?

Absolutely. GEM helps homeowners take advantage of financing options and energy rebates through programs like Mass Save and National Grid. Our team will walk you through all available savings opportunities during your estimate.

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