Keep Power Flowing Even During Severe Storms and Outages

A properly installed generator helps your home stay functional and protected when the power goes out.

Power outages can disrupt your daily routine, affect your comfort, and create safety concerns, especially during severe weather. Losing access to lighting, heating, cooling, and essential systems can quickly turn into a larger problem if your home isn’t prepared.

GEM Plumbing & Heating Services, LLC, provides professional generator installation designed to keep your home running when utility power is unavailable. We install reliable backup generator systems that support your home’s essential needs, with clear guidance and a straightforward process from start to finish.

Contact GEM today to schedule your generator installation in Rhode Island and Southeastern Massachusetts.

(833) 222-2953

Generac generator installed outside of home


(833) 222-2953

Generator Installation Done with Experience and Attention to Detail

GEM has been working in homes throughout the region since 1949, giving our team firsthand knowledge of local requirements, permitting processes, and utility coordination. With hundreds of technicians active in neighborhoods across the area, we’re equipped to handle generator installations efficiently while meeting all code and manufacturer standards. From planning through final testing, we deliver a well-managed process that keeps your project moving smoothly.


Skilled employees

Trucks on the Road

Years in Business

Emergency Service


What to Expect During Generator Installation

Installing a generator may sound complex, but GEM ensures the process is straightforward and well-managed. Here’s how it works, start to finish:

We begin with a thorough assessment of your home’s power needs, layout, and existing electrical system. From there, we help you choose the right generator size and setup to ensure dependable coverage where it matters most.

Our team takes care of required permits, local code requirements, and coordination with your utility company. Once everything is approved, we schedule installation at a time that works best for you.

Licensed electricians install the generator, transfer switch, and connections with precision and care. We follow strict safety standards and manufacturer guidelines to ensure long-term reliability.

Before we leave, we fully test your system and show you how it works, so you know exactly what to expect during an outage. If questions come up down the road, GEM is always here with ongoing service and support you can rely on.

Female Gem Plumbing u0026amp; Heating employee sitting at a desk smiling

(833) 222-2953


What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 9468 reviews
Bill Carey
10 hours ago
Very pleasant and informative. Obviously is positive about Gem. Because of associates like Eric I’m also positive about Hem
donald dionne
16 hours ago
As always, the technicians do a wonderful job and they’re friendly. The only thing I can say negative it’s overpriced and maybe give a better discount to seniors that are retired
Ed Arms
1 day ago
Gem techs redid intake & exhaust venting to improve appearance of difficult installation.
David Polishook
4 days ago
No repair was performed at this time I had to pay a diagnostic fee.
We had a new furnace installed today and the guys were great professional cleaned up after them self they were very informative they took all waste involved in the job and I will use gem again in the future
Ruth Ruth
4 days ago
Tom was very helpful discussing the pump and using the bypass system. we’re under contract
Karen Bell
4 days ago
Friendly, professional and informative. Answered all my questions.
Joseph Hoffman
5 days ago
Douglas has been to my house before. He is a very exceptional technician and I have confidence in his recommendations. Joe Hoffman
winnie uniacke
5 days ago
Once again, Gem to the rescue! My well pump failed but Gem didn’t. I have used Gem Plumbing for several years and have consistently been impressed with their service. They have responded quickly to a variety of emergencies and projects, including repairing my well, installing a hot water heater, replacing my electrical panel, and repairing my generator. In every case, their technicians arrived promptly, acted professionally, accurately diagnosed the problem, and successfully completed the repair. Their workmanship has been reliable, and their communication has always been clear and straightforward. It’s reassuring to have a company like Gem Plumbing that I can count on when something unexpected happens. I highly recommend them to anyone looking for responsive, professional, and dependable
edward anderson
5 days ago
That the technician was very thorough and very pleasant. I enjoyed his knowledge. Five stars are good for me.
I Schofield
5 days ago
Technicians were on time; very polite and professional and quickly resolved my issue. Will utilize their services again.
Professional, thorough, reliable and knowledgeable. I’m glad I chose Gem and will be working with them in the future.
Aaron was very polite and explained everything well. Installed new system and took away the old one. It was quick and painless. Thank you Aaron.
David was great…friendly and knowledgeable.
Jeanine
7 days ago
Technician was knowledgeable, courteous and thorough. Took time to explain what was done for service.
Quick service and found a problem before it had a chance to fail. Thanks !
jane perkins
1 week ago
They weee smart, communicated well, professional.
Andy Moutinho
1 week ago
Gem Plumbing very professional and neat
Sean Crehan
1 week ago
Doug, one of the technicians came out today, and was outstanding! He came in (even on a holiday weekend), gave very professional service, and he was done in a no time.
Ted Wood
1 week ago
Excellent job by Bruno. Very happy with the new system.
Sara Pedone
1 week ago
I wasn’t anticipating a plumbing issue on a Friday before a long weekend but there I was with a busted hot water tank and a very wet floor. I called GEM at 1030am and by 130 Carmelo and Marcelo were at my house. They quickly diagnosed the situation and we scheduled an appointment for Sat am to have the tank replaced. Sat AM they were there earlier than planned and completed the job efficiently and professionally. Very happy with this company !
Peter Medeiros
2 weeks ago
Awesome company! Always reliable and on their game!! Great team! Always on time
George Spliff
2 weeks ago
Aiden and associate arrived on time and were very professional about the work. They were very informative and certainly knew their jobs. Answered all my questions. Would definitely be calling business again would recommend to other customers as well.
Mike DiMeo
2 weeks ago
Great job installing the air scrubber system!
JimDaddy
2 weeks ago
Explained in detail. Indicated things I should monitor.

GEM technician portrait in front of GEM service truck

(833) 222-2953

Signs It’s Time to Install a New Generator for Your Home

Generators are built to last, but they don’t last forever.

If your current system is showing its age or struggling to keep up with your home’s needs, upgrading to a new generator can restore reliability and peace of mind.

As generators age, performance and efficiency can decline, even with regular maintenance. Newer models offer improved reliability, quieter operation, and better fuel efficiency.

If your generator hesitates to start, shuts down unexpectedly, or doesn’t power your home consistently, it may no longer be dependable. These issues often signal internal wear that replacement can solve more effectively than repeated repairs.

Needing repairs more often is a common sign that your generator is nearing the end of its lifespan. Investing in a new system can be more cost-effective than continuing to fix an aging unit.

Home additions, new HVAC systems, or added appliances can push an older generator beyond its capacity. A new generator ensures your home has the right amount of backup power for how you live today.

Benefits of Installing a New Generator

A new generator helps you feel confident in your home’s electrical system at all times.

With today’s advanced technology, installing a new generator helps protect your comfort, safety, and daily routine when outages strike. Some of the benefits homeowners notice include:

New generators are designed to start quickly and run consistently during outages. That reliability means your home stays powered without the uncertainty of aging equipment.

Modern generators are more fuel-efficient and better matched to today’s homes. They deliver dependable power while using energy more wisely, helping reduce long-term operating costs.

Newer models run noticeably quieter and include advanced features like automatic load management and system monitoring. These upgrades make backup power more seamless and less disruptive.

Why Homeowners Trust GEM for Generator Installation

Choosing the right partner for generator installation makes all the difference.

For generations, homeowners across Rhode Island and Southeast Massachusetts have trusted GEM to deliver dependable solutions with care, integrity, and expertise. Here are a few more reasons you can trust us too:

With over 500 trucks on the road, help is always nearby. Our same-day availability means you’re never left waiting when power protection is a priority.

GEM has been serving New England communities for more than 75 years. That long-standing presence means we understand local homes, weather challenges, and electrical requirements better than anyone.

Your generator is installed by trained, licensed electricians who follow strict safety and code standards. We take the time to do the job right, so your system is ready when it matters most.

From permits and utility coordination to installation and testing, GEM handles every detail. You get a smooth, stress-free experience without juggling multiple contractors.

We explain your options clearly and answer questions every step of the way. No pressure, no surprises, just straightforward guidance focused on what’s best for your home.

Our relationship doesn’t end after installation. GEM is here for ongoing service, support, and peace of mind as your long-term home services partner.

General Generators

(833) 222-2953


customer and technician interaction

Safeguard Your New Generator with the Home Comfort Club

Membership helps you stay ahead of service needs with faster response times, cost savings, and dependable support.

Your generator needs consistent attention to perform when outages occur, and the Home Comfort Club keeps everything on track without extra effort.

You’ll benefit from priority scheduling, exclusive savings, and clear updates on system performance so you can address issues early. This approach helps ensure your generator is ready when you need it, without added stress or uncertainty.


Schedule Your Generator Installation With GEM

When the power goes out, you deserve to feel prepared.

When the power goes out, you deserve to feel prepared.

With expert generator installation from GEM, you’ll have reliable backup power and peace of mind no matter what New England weather brings. Call or book online today to schedule your generator installation appointment.

GEM technician in front of service truck



Frequently Asked Questions About Generator Installation

What is the difference between portable and standby generators?

Portable generators are smaller units that must be manually set up and powered by gasoline or another type of fuel during an outage. Standby generators are permanently installed and automatically turn on when power is lost, providing seamless backup for your home. Many modern generators run on natural gas, providing a steady fuel supply without the need for refueling.

Is financing available for generator installation?

Yes, financing options are available to help make installation more manageable. Plans can vary based on your needs and project scope. GEM will walk you through available options and help you choose a solution that fits your budget.

What type of generator is best for my home?

The right generator depends on your home’s size, electrical demand, and the systems you want to keep running during an outage. Sizing the unit correctly ensures reliable performance without unnecessary cost. GEM evaluates your needs and recommends a system that fits your home.

Do I need permits for generator installation?

Yes, generator installation typically requires permits and inspections based on local regulations. These steps ensure the system is installed safely and meets code requirements. GEM handles permitting, compliance, and coordination with your utility company.

How long does generator installation take?

Most generator installations are completed in one to two days after permits and approvals are secured. The timeline can vary based on site conditions and system complexity. GEM manages the process and keeps you informed throughout.