October Is Breast Cancer Awareness Month

Proceeds of New Installations to Benefit The Gloria Gemma Breast Cancer Research Foundation

Tired of Your Old Shower? GEM Can Help!

Is your shower showing signs of age? Cracks, leaks, poor water pressure, or outdated design can make even a simple shower feel frustrating.

Beyond aesthetics, a broken or inefficient shower can be a source of stress by causing extra cleaning, higher water bills, and worry about hidden leaks that could damage your bathroom.

Fortunately, GEM Plumbing & Heating Services, LLC has the solution. With decades of experience installing showers in homes across New England, our licensed plumbers bring skill, precision, and a focus on quality to every project. Whether you’re replacing a worn-out shower or upgrading to a spa-like retreat, GEM makes the process simple and stress-free.

(833) 222-2953

GEM Technicial Inside Van


(833) 222-2953

Restore Function and Peace of Mind with GEM

GEM installs a full range of shower types – from walk-ins and corner units to luxurious multi-jet models. With a fleet of 500+ vehicles and 700 skilled employees, GEM is never far away. We’re proud to serve thousands of homeowners across Rhode Island and Southeast Massachusetts, and our local expertise means we understand the challenges of older plumbing systems, tight spaces, and modern code requirements. Our team is committed to delivering professional, timely service that minimizes disruption to your home and routine.


Skilled employees

Trucks on the Road

Years in Business

Emergency Service


How GEM Installs Your Shower

Installing a new shower involves several careful steps to ensure it functions properly and lasts for years. GEM’s team handles every part of the process with expertise and attention to detail.

Book your appointment online or by phone. Our team coordinates with you to find a time that fits your schedule and provides a clear overview of the installation process.

Our technicians evaluate your bathroom’s layout, plumbing, and space constraints. We help you choose the right shower type, materials, and features to fit your needs, budget, and style. This step ensures that the installation is efficient and avoids surprises.

On installation day, GEM arrives on time, equipped with all tools and materials needed for the job. We remove the old shower, prepare the space, and carefully install your new unit, ensuring plumbing connections are correct, supports are reinforced, and surfaces are protected.

Once installation is complete, your plumber tests the shower to ensure proper flow, temperature balance, and watertight seals. We explain care and maintenance, so you can enjoy your new shower confidently.

Female Gem Plumbing u0026amp; Heating employee sitting at a desk smiling

(833) 222-2953

What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 9518 reviews
We did a maintenance request for our heating system. Christian and Joie were very pleasant and gave us the results based on their analysis of the system. They arrived within the time frame and completed the process in about 30 minutes.
Showed up when expected. So kind and courteous and explained everything to me that would need to be done for my plumbing issue. Would highly recommend GEM.
Vin Milano
1 day ago
Erickson was great! Explained conditions of units and recommendations for upkeep!
Doug Williams
2 days ago
The service was good.Aiden was very good. It’s just they said they were on there way 2hrs and30 min they finally arrived. Waited all afternoon
The 2 service men were on time, assessed the problem, diagnosed the issue, came up with a plan and offered several solutions for fixing our mini split. They took pictures, tried clearing out mice debris , attempted to get the outside machine to work ( apex 2 hours) Alas a no go, so we decided to scrap it and go with baseboard heater for the room over the garage. Up front information and pricing , no nonsense. Affable techs and so far great service.
Doug Dustin
3 days ago
I would recommend Nathan and GEM in the event of a plumbing emergency and or issue
David Polishook
3 days ago
No repair was performed at this time I had to pay a diagnostic fee.
Eaven though I was very specific what toilet I wanted they put the wrong one in.
Kristen Mouris
3 days ago
Absolutely incredible and fast service from Nicole T! Our upstairs toilet began leaking Saturday night and by noon on Monday we had a new toilet! Nicole was super informative and walked us through our different options every step of the way. She made an otherwise stressful situation so much easier!
Robert Mason
3 days ago
I had a great experience with Gem Plumbing and Heating. It was great starting from the initial phone conversation and continued with Brian Ciaschini. Brian was an excellent electrician, he was cordial, informative and helpful. Brian made sure everything was working perfectly! I would recommend them and I will use them again.
Friendly, efficient working time, knowledgable!
keith farnham
3 days ago
Excellent as always
Alex Fagundes
4 days ago
Exceptional service! Knowledgeable, and they left with giving me a lot of insight on boilers and options we had. They left and we felt much better.
Joanne Bennett
6 days ago
Exceptional service from GEM. Douglass is absolutely the best !!! … will use them again. Thank You!
buddy croce
6 days ago
Workers were polite and knowledgeable. They diagnosed the problem right away. And we're able to repair it same day.
Steven Pichette
7 days ago
August 27 2025 . Another excellent yearly electrical plumbing , & heating checkup by Eric Governo , Brody Lott , Aiden Cunningham and crew. Thanks! Aug 2025 – Excellent service by Jacob and his coworker . Yearly maintenance on our Generator . Great service as always . Routine maintenance appointment for our boiler . Highly recommended . 2025- same great service for our routine maintenance for our central air unit. May 14, 2026 – great yearly central air maintence by Joe and Anthony . Professional and helpful explaining the inspection they preformed August -18 2026 – we had our yearly maintence for our generator . Aiden was the Gem tech that came out and did the yearly maintence. Aiden was excellent answering all my questions regarding the generator . Was a pleasure having Aiden serviced our yearly generator maintenance August 21-2026. Gem tech Richard stopped by today to go over a couple of issues with our central air unit . Excellent visit and service . August 28 2026 – another great professional visit today by ( Senior ) Joseph . Our central air went down and was fixed in less than 24 hours . Thanks again ! Oct 1 2026 – Erikson M and Demetris arrived to inspect my furnace for its yearly tune up . Another excellent professtional visit. Thank You !
Kate Kelley
7 days ago
I had a plumbing emergency today & GEM had a guy on my doorstep within 1/2 hour. I couldn’t even get a return phone call from anyone else. Excellent service!
Robert Smith
7 days ago
Christopher was efficient and courteous and completed my boiler and split unit heat annual maintenance quickly. Highly recommended!
Maureen Walsh
7 days ago
Rainey was excellent . He explained why my system failed and explained what a new system would cost . We agreed to replace our furnace which was 24 years old . Rainey and Pedro showed up at 8 and before 4 I had a new furnace installed and the old one hauled away .Easily explained all the process , he was excellent
Kate Pomert
7 days ago
the price put me in sticker shock …..but the work was exceptional. they did a great job and explained to me what they did.
Buck Bruce
7 days ago
Seemed very knowledgeable and very informative. Friendly service as well.
Jim Harrod
7 days ago
I was thoroughly impressed with the superb HVAC maintenance service I received from David Santiago and trainee, Kevin today! Before David and Kevin arrived I was very disappointed with having had my original service date rescheduled to what I thought were spurious reasons? In fact David and Kevin arrived after the designated rescheduled date and time today. GEM's communication was excellent throughout and their people seemed genuine and concerned. When David and Kevin arrived it turned the whole situation around. They could not have been more professional and knowledgable! I am now firmly committed to GEM and their Home Comfort maintenance program.
Maren Stack
1 week ago
Professional, informative, and reliable!
Malek Askar
1 week ago
We just had our heating system replaced. We went from forced hot water system to a central heating and air conditioning system done by GEM plumbing and heating company We had Omar and Michael work in our home for 5 days they installed all the ductwork, the furnace and the condenser. These guys were very professional, kind, clean and informative throughout the whole install every day they explaind what they did and what is the expectation for the next day. Today was the last day they walked me through the whole system, how to change the filter how to operate the new thermostat and what to look for when things are not working properly. I say thank you to the whole team from planing to done, all went great to expectations
Donna Rubinate
1 week ago
Erickson was great. Efficient, friendly and through. Very professional


GEM technician portrait in front of GEM service truck

(833) 222-2953

How to Tell It’s Time for a New Shower

A shower that’s underperforming or showing signs of wear can be frustrating.

Paying attention to early warning signs helps you avoid bigger problems and keeps your bathroom safe, functional, and comfortable.

Drips, pooling water, or stains around your shower can indicate failing seals or worn components. Ignoring leaks can lead to costly water damage to floors, walls, and cabinets. Prolonged water exposure can also encourage mold growth that impacts your home’s indoor air quality.

If water flow is uneven, weak, or fluctuates dramatically, your shower may be struggling with clogged pipes, old plumbing, or outdated fixtures. This can make simple tasks like rinsing off more difficult and time consuming.

Visible damage to the tub or walls, stains that won’t come out, or cracked surfaces are signs that your shower has reached the end of its life. Damaged surfaces can harbor bacteria and make cleaning more difficult.

Showers with awkward layouts, small basins, or outdated fixtures can make your bathroom feel cramped and uncomfortable. Modern designs optimize space, functionality, and water use.

Why Upgrading Your Shower Makes a Difference

Replacing an old or worn-out shower improves looks and transforms your daily routine into a smoother, safer, and more comfortable experience.

Modern showers combine style, functionality, and efficiency to make every rinse feel like a refresh. Here are some of the ways upgrading your shower can benefit your home:

A new shower instantly gives your bathroom a contemporary update. Sleek lines, brighter finishes, and ergonomic layouts instantly improve the look and efficiency of your bathroom.

Today’s showers and faucets are designed to conserve water while maintaining consistent temperature and pressure. This not only helps the environment but can also reduce your monthly utility bills without sacrificing comfort.

Upgraded showers often feature slip-resistant floors, sturdy surfaces that resist cracking, staining, and mildew, and plumbing improvements that prevent leaks. These updates help keep your bathroom safe and hygienic for the whole family.

Trusted Shower Installations Backed by Decades of GEM Experience

Thousands of homeowners have trusted GEM since we opened our doors in 1949.

Here’s why:

Our NATE-certified technicians, licensed plumbers, and Carrier Factory Authorized credentials ensure expert service with safety and code compliance. We also undergo regular training to stay up to date on the latest industry standards.

GEM handles electrical, plumbing, HVAC, and more. One call gives you access to everything your home may need, simplifying your life and reducing the hassle of coordinating multiple contractors.

We value your time. Many installations are completed the same day, and you can book consultations online for convenience. Our responsive scheduling team works to accommodate even tight timeframes.

Homeowners choose GEM because we explain your options clearly and provide upfront pricing before work begins. You’ll know what to expect at every step, without pressure or hidden costs.

Our technicians respect your space while they work. We protect surrounding areas, minimize disruption, and clean up thoroughly, so your new shower is installed without the mess or stress.

GEM stands behind every installation with ongoing service and support. Whether you have questions, need adjustments, or plan future upgrades, you’ll have a trusted local team ready to help.

Shower head running

(833) 222-2953


customer and technician interaction

Our GEM Family Cares for Your System’s Entire Life

Your homes HVAC, plumbing and electrical systems work hard all year. Regular maintenance keeps it running efficiently, quietly, and reliably for years to come.

Our Home Comfort Club makes maintenance easy with annual tune-ups, priority scheduling, and discounts on repairs. We catch problems before they become emergencies and keep your home’s systems running the way they should, year after year.


Ready for a Stress-Free Shower Upgrade?

If your shower is outdated, inefficient, or causing stress, GEM is ready to help. From consultation to installation and ongoing support, we make the process simple and worry-free.

Call or book online today to schedule your shower installation and experience the GEM difference.

GEM technician in front of service truck


Other Plumbing Services You May Need


Frequently Asked Questions About Shower Installation

How long does shower installation take?

Most showers can be installed in a single day, though older plumbing or custom tile work may require extra time. GEM provides a clear timeline and keeps you updated every step of the way, so you know what to expect.

Do you remove my old shower?

Yes, GEM handles complete removal and disposal. We leave your bathroom clean, making the transition to your new shower seamless.

Can I choose different shower styles and materials?

We help you compare acrylic, fiberglass, tile, and specialty options based on durability, maintenance, and style. Our team ensures you select the right shower that fits your budget and lifestyle.

What if my bathroom needs plumbing upgrades first?

Our licensed plumbers handle all required plumbing adjustments as part of the installation. This ensures your new shower functions perfectly from day one and meets all current codes.

Is financing available for new showers?

GEM offers multiple financing plans and manufacturer incentives to make upgrading your shower affordable. We guide you through options that fit your budget without compromising quality or style.